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January 26, 2020

How AI Can Detect Bitcoin Mining Attack Via Citrix Flaw

Discover how Darktrace AI stops bitcoin mining attacks via Citrix flaws. Learn about the power of Autonomous Response against cyber threats. Read now!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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26
Jan 2020

Over the last 14 days, Darktrace has detected at least 80 different customers all targeted by the same CVE-2019-19781 vulnerability — affecting the Citrix ADC (Citrix Application Delivery Controller) and Citrix Gateway solution for public cloud. Customers operating Darktrace Antigena in ‘active mode’ have all seen that this attack was neutralized within seconds.

According to the National Cyber Security Centre, the exploitation of this vulnerability allows an ‘unauthenticated attacker to perform arbitrary code execution’. While Citrix has released mitigation advice, patches are just being rolled out. This unfortunately left a critical window of time, during which the attackers could exploit the vulnerabilities. However, Darktrace’s immune system technology can effectively halt the attack and contain the damage.

This blog post outlines the attack lifecycle of a campaign exploiting the Citrix vulnerabilities to download crypto-mining malware. It is interesting to see how quick the cyber-criminals were to weaponize the Citrix exploits with crypto-mining payloads for generating profit. It shows that AI-powered Autonomous Response is pivotal in today’s fast-moving threat landscape, where patches might not be available or might take weeks to install safely.

Breaking down the attack lifecycle

The following description of the observed attack stages demonstrates how Darktrace Antigena’s independent and immediate action stops the attack in its tracks, provides visibility of the complete attack lifecycle, and significantly reduces security teams’ investigation time into this activity.

  1. Darktrace’s detection capabilities highlight the steps taken by exploited Citrix Netscaler devices executing shell commands.
  2. These devices begin by receiving HTTP POST requests to URIs that are vulnerable to directory traversal attacks, for example /vpn/…/vpns/cfg/smb.conf. This is visible in the below details provided by Darktrace.

Figure 1: A screenshot of the requests on a particular device

  1. These POST requests are followed by high confidence alerts created by Darktrace – the attack behavior was very similar in different targeted organizations. The high-confidence alerts were equally similar, regardless of the target, as the attack behavior was the same.
  2. Code execution is triggered, leading to the download of shell scripts and other malware with the end-goal of running crypto-mining malware.

Some of the high-confidence alerts are:

  • Compromise / High Volume of Connections with Beacon Score – used to identify command and control traffic
  • Compliance / Pastebin – triggers during suspicious and unusual Pastebin activity
  • Compliance / Crypto Currency Mining Activity
  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint – indicating unsuccessful command and control traffic attempts
  • Anomalous File / Script from Rare External – indicating the download of a script file from a location on the internet that is not commonly visited by the targeted organization (often this is the initial infection or a later-stage payload)

In one example, a gateway device was seen downloading a shell script from a rare external endpoint in Russia, with a /ci.sh URI.

Figure 2: Darktrace’s Threat Visualizer showing an endpoint with 100% rarity

Next, compromised devices have been observed downloading an executable file from Ukraine (http://217.12.221[.]12/netscalerd), containing an ELF:BitCoinMiner Malware, triggering the cryptocurrency mining and command and control beaconing alerts.

Figure 3: The Anomalous File / EXE from Rare External Location alert triggered by C2 traffic

Figure 4: Darktrace showing further details about the downloaded malware

An immediate response

However, Darktrace Antigena kicks in as the machine defender, eliminating the incoming threat by blocking miner file downloads and activity for about a day. This offers the customer ample time to react to this anomalous activity and halts the malware’s spread to other devices. Intervening with surgical precision, Antigena stops the malicious activity while allowing normal business processes to continue.

Figure 5: Chronological sequence (bottom to top) of alerts and Antigena actions on the vulnerable device

Lessons for the future

The exploitation of Citrix ADC’s vulnerability has understandably caused concern across the security community. Based upon the cumulation and nature of alerts triggered, the malware aims to mine cryptocurrency like so many other campaigns these days.

On the other hand, and perhaps more importantly here, this recently discovered vulnerability strengthens the case for Autonomous Response and its proven ability to prevent novel attacks.

At Darktrace we are often asked how we detect zero-day exploits. Every stage in the attack lifecycle – from the execution of Pastebin-sourced commands to performing internal reconnaissance and mining crypto with impunity – involved behavior that in some way deviated from the Enterprise Immune System’s learned ‘pattern of life’. Antigena neutralized these attacks without relying on pre-defined blacklists, and no new detections were created. By leveraging Cyber AI, the Bitcoin malware using the Citrix vulnerabilities was instantly contained – before any damage could be done to the customer.

Indicators of compromise

  • 185.178.45[.]221 (hosting malicious shell scripts)
  • 92.63.99[.]17 (mining pool)
  • 217.12.221[.]12 (hosting malware)

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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OT

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March 24, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT 7.1

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Darktrace OT updates 2026

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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