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January 14, 2025

Why AI-powered Email Protection Became Essential for this Global Financial Services Leader

Hear the cybersecurity transformation story of this leading money transmitter, who facilitates more than $9 billion in remittances via thousands of agent locations across the US serving more than two million active customers.
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Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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14
Jan 2025

When agile cyber-attackers don’t stop, but pivot  

When he first joined this leading financial services provider, it was clear to the CISO that email security needed to be a top priority. The organization provides transfer services to millions of consumers via a network of thousands of agent locations across the US. Those agents are connected to hundreds of thousands of global payers to complete consumer transfers, ranging from leading financial institutions to small local businesses.

With this vast network of agents and payers, the provider relies on email as its primary communications channel. Transmitting billions of dollars every year, the organization is a prime target for cyber criminals looking to steal credentials, financial assets, and sensitive data.

Vulnerable to attacks with gaps in email security and visibility

The CISO discovered that employees were under constant attack by phishing emails impersonating his company’s own executives. The business email compromise (BEC) attacks were designed to deceive employees into sharing credentials or clicking on malicious links.

Upon discovering that their Microsoft 365 tenant lacked secure configuration, the CISO implemented necessary changes to strengthen the service, including enabling authentication controls. While his efforts significantly reduced BEC attacks, cyber criminals changed their tactics, sending employees malicious phishing emails from seemingly valid email accounts from trusted domains like Google and Yahoo. The emails passed through the organization’s native email filters without detection.

The CISO also sought to strengthen defenses against third-party supply chain attacks that could originate with any of the hundreds of thousands of third-party agents and payers the company works with around the world. While the larger institutions typically have sophisticated email security strategies in place, the smaller businesses may lack the cybersecurity expertise needed to effectively secure and manage their data, putting the organization at risk.

While the CISO knew the company was vulnerable to phishing and third-party threats, he didn’t have visibility across the flow of email. Without access to key metrics and valuable data, he couldn’t get the crucial insights needed to quickly identify possible threats and adjust security protocols.  

Skilled analysts bogged down with low-level tasks

Like many enterprise organizations, this leading financial services provider relied on a crew of highly skilled analysts to respond to alerts and analyze and triage emails most of their workday. “That shouldn’t be how we operate,” said the CISO. “My role and the role of my staff should be to focus on more strategic projects, support the business, and work on important new product development.”

Balancing user experience with mitigating threats

Enabling greater email security measures without negatively impacting the business, user experience, and customer satisfaction was a daunting challenge the CISO and his security team faced. Imposing restrictions that are too stringent could restrict communication, delay the delivery of important messages, or block legitimate emails – potentially slowing down money transfers, frustrating customers, affecting employee productivity, and impacting revenue. However, maintaining controls that are too permissive could result in serious outcomes like data theft, financial fraud, operational disruption, compliance penalties, and customer attrition.  

Self-Learning AI is a game changer

After conducting a thorough POC with several modern security solution providers, this global financial services provider chose the Darktrace / EMAIL an AI-driven email security platform. The CISO said they chose the solution for two key reasons:

First, Darktrace / EMAIL offers modern capabilities

  • Self-Learning AI uses business data to recognize anomalies in communication patterns and user behavior to stop known and unknown threats
  • Secures the organization’s entire mailflow across all inbound, outbound, and lateral email
  • Protects against account takeover attacks by identifying subtle anomalies in cloud SaaS
  • Catches sophisticated threats like impersonations, session token misuse, adversary-in-the-middle attacks, credential theft, and data exfiltration

Second, they pointed to Darktrace’s experience, innovation, and expertise

  • Deep cybersecurity and industry knowledge
  • Demonstrated customers successes worldwide
  • At the forefront of innovation and research, establishing new thresholds in cybersecurity, with technology advances backed by over 200 patents and pending applications

Moreover, and most importantly, this organization trusted Darktrace to deliver on its promises.  And according to the CISO, that’s just what happened.

Significantly reduced phishing threats and business risk

Since implementing Darktrace / EMAIL, the threat posed by BEC attacks has dropped sharply. “Phishing is not an issue that concerns me anymore. I estimate we are now identifying and blocking more than 85% of threats our previous solution was missing,” said the CISO. The biggest factor contributing to this success? The power of AI.

With Darktrace / EMAIL, this leadingglobal financial services provider is identifying and blocking more than 85% ofthe phishing email threats its previous solution missed.

AI wasn’t originally on the financial service provider’s list of criteria. But after seeing AI in action and understanding its potential to vastly scale their detection and response capabilities–without adding headcount, the CISO determined AI wasn’t an option but an imperative. “AI is essential when it comes to email security, it’s an absolute necessity,” he said.  

Darktrace / EMAIL’s Self-Learning AI is uniquely powerful because it learns the content and context of every internal and external user and can spot the subtle differences in behavioral patterns that point to possible social engineering attacks. Through patented behavioral anomaly detection, Darktrace / EMAIL continuously learns about the organization’s business and users, based on its own operations and data, adjusting security protocols accordingly.  

For example, when clients are transferring large amounts of money, they are required to send photos of their driver’s licenses and passports via email to the organization for verification – accounting for a large percentage of its’ inbound email. Darktrace / EMAIL recognizes that it’s normal for customers to send this sensitive information, and it also knows that it’s not normal for that same sensitive information to leave the organization via outbound mail. In addition, Darktrace identifies patterns in user behavior, including who employees communicate with and what kind of information they share. When user behavior falls outside of established norms, such as an email sent from the CFO to employees the CEO would not typically communicate with, Darktrace can take the appropriate action to remove the threat.  

“After the implementation, we gave the solution two weeks to ingest our data and learn the specifics of our business. After that, it was perfect, just amazing,” said the CISO.  

Boosted team productivity and elevated value to the business

With Darktrace / EMAIL, the organization has successfully scaled its detection and response efforts without scaling personnel. The security team has reduced the number of emails requiring manual investigation by 90%. And because analysts now have the benefit of Darktrace / EMAIL’s analytics and reporting, the investigation process is much easier and faster. “The impact of this solution on my team has been very positive,” said the CISO. “Darktrace / EMAIL essentially manages itself, freeing up time for our skilled analysts–and for myself–to focus on more important projects.”  

The security team has scaled its detection and response efforts without scaling personnel,reducing the number of emails it manually investigates by 90%

Increased visibility delivers business-critical insights

You can’t control what you can’t see, and with zero visibility into critical data and metrics, this financial services provider was at a serious disadvantage. That has all changed. “Something that I love about Darktrace / EMAIL is the visibility that it provides into key metrics from a single dashboard. We can now understand the behavior of our email flow and data traffic and can make insight-driven decisions to continuously optimize our email security. It’s awesome,” said the CISO.  

An efficient user interface also improves productivity and reduces mean time to action by enabling teams to easily visualize key data points and quickly evaluate what actions need to be taken. Darktrace / EMAIL was developed with that experience in mind, allowing users to access data and take quick action without having to constantly log into the solution.

Keeping the business focused on cybersecurity

The leadership of this global organization takes information security very seriously, understanding that cyber-attacks aren’t just an IT problem but a business problem. When it came to evaluating Darktrace, the CISO said numerous stakeholders were involved including C-level executives, infrastructure, and IT, which operates separately from information security. The CISO initially identified the need, conducted the market research, engaged the target vendors, and then brought the other decision makers into the process for the solution evaluation and final decision. “Our IT group, infrastructure team, CTO and CEO are all involved when it comes to making major cybersecurity investments. We always try to make these decisions jointly to ensure we are taking everything into consideration.”

The organization has reached a higher level of maturity when it comes to email cybersecurity. The ability to automate routine email detection and investigation tasks has both strengthened the organization’s cyber resilience and enabled the CISO and his team to contribute more to the business. His advice for other IT leaders facing the same email security and visibility challenges he once experienced: “For those companies that need greater insight and control over their email but have limited resources and people, AI is the answer.”  

Darktrace / Email solution brief screenshot

Secure Your Inbox with Cutting-Edge AI Email Protection

Discover the most advanced cloud-native AI email security solution to protect your domain and brand while preventing phishing, novel social engineering, business email compromise, account takeover, and data loss.

  • Gain up to 13 days of earlier threat detection and maximize ROI on your current email security
  • Experience 20-25% more threat blocking power with Darktrace / EMAIL
  • Stop the 58% of threats bypassing traditional email security

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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The Darktrace Community

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April 29, 2026

Darktrace Malware Analysis: Jenkins Honeypot Reveals Emerging Botnet Targeting Online Games

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DDoS Botnet discovery

To observe adversary behavior in real time, Darktrace operates a global honeypot network known as “CloudyPots”, designed to capture malicious activity across a wide range of services, protocols, and cloud platforms. These honeypots provide valuable insights into the techniques, tools, and malware actively targeting internet‑facing infrastructure.

How attackers used a Jenkins honeypot to deploy the botnet

One such software honeypotted by Darktrace is Jenkins, a CI build system that allows developers to build code and run tests automatically. The instance of Jenkins in Darktrace’s honeypot is intentionally configured with a weak password, allowing attackers to obtain remote code execution on the service.

In one instance observed by Darktrace on March 18, 2026, a threat actor seemingly attempted to target Darktrace’s Jenkins honeypot to deploy a distributed denial-of-service (DDoS) botnet. Further analysis by Darktrace’s Threat Research team revealed the botnet was intended to specifically target video game servers.

How the Jenkins scriptText endpoint was used for remote code execution

The Jenkins build system features an endpoint named scriptText, which enables users to programmatically send new jobs, in the form of a Groovy script. Groovy is a programming language with similar syntax to Java and runs using the Java Virtual Machine (JVM). An attacker can abuse the scriptText endpoint to run a malicious script, achieving code execution on the victim host.

Request sent to the scriptText endpoint containing the malicious script.
Figure 1: Request sent to the scriptText endpoint containing the malicious script.

The malicious script is sent using the form-data content type, which results in the contents of the script being URL encoded. This encoding can be decoded to recover the original script, as shown in Figure 2, where Darktrace Analysts decoded the script using CyberChef,

The malicious script decoded using CyberChef.
Figure 2: The malicious script decoded using CyberChef.

What happens after Jenkins is compromised

As Jenkins can be deployed on both Microsoft Windows and Linux systems, the script includes separate branches to target each platform.

In the case of Windows, the script performs the following actions:

  • Downloads a payload from 103[.]177.110.202/w.exe and saves it to C:\Windows\Temp\update.dat.
  • Renames the “update.dat” file to “win_sys.exe” (within the same folder)
  • Runs the Unblock-File command is used to remove security restrictions typically applied to files downloaded from the internet.
  • Adds a firewall allow rule is added for TCP port 5444, which the payload uses for command-and-control (C2) communications.

On Linux systems, the script will instead use a Bash one-liner to download the payload from 103[.]177.110.202/bot_x64.exe to /tmp/bot and execute it.

Why this botnet uses a single IP for delivery and command and control

The IP 103[.]177.110.202 belongs to Webico Company Limited, specifically its Tino brand, a Vietnamese company that offers domain registrar services and server hosting. Geolocation data indicates that the IP is located in Ho Chi Minh City. Open-source intelligence (OSINT) analysis revealed multiple malicious associations tied to the IP [1].

Darktrace’s analysis found that the IP 103[.]177.110.202 is used for multiple stages of an attack, including spreading and initial access, delivering payloads, and C2 communication. This is an unusual combination, as many malware families separate their spreading servers from their C2 infrastructure. Typically, malware distribution activity results in a high volume of abuse complaints, which may result in server takedowns or service suspension by internet providers. Separate C2 infrastructure ensures that existing infections remain controllable even if the spreading server is disrupted.

How the malware evades detection and maintains persistence

Analysis of the Linux payload (bot _x64)

The sample begins by setting the environmental variables BUILD_ID and JENKINS_NODE_COOKIE to “dontKillMe”. By default, Jenkins terminates long-running scripts after a defined timeout period; however, setting these variables to “dontKillMe” bypasses this check, allowing the script to continue running uninterrupted.

The script then performs several stealth behaviors to evade detection. First, it deletes the original executable from disk and then renames itself to resemble the legitimate kernel processes “ksoftirqd/0” or “kworker”, which are found on Linux installations by default. It then uses a double fork to daemonize itself, enabling it to run in the background, before redirecting standard input, standard output, and standard error to /dev/null, hiding any logging from the malware. Finally, the script creates a signal handler for signals such as SIGTERM, causing them to be ignored and making it harder to stop the process.

Stealth component of the main function
Figure 3: Stealth component of the main function

How the botnet communicates with command and control (C2)

The sample then connects to the C2 server and sends the detected architecture of the system on which the agent was installed. The malware then enters a loop to handle incoming commands.

The sample features two types of commands, utility commands used to manage the malware, and commands to trigger attacks. Three special commands are defined: “PING” (which replies with PONG as a keep-alive mechanism), “!stop” which causes the malware to exit, and “!update”, which triggers the malware to download a new version from the C2 server and restart itself.

Initial connection to the C2 sever.
Figure 4: Initial connection to the C2 sever.

What DDoS attack techniques this botnet uses

The attack commands consist of the following:

Many of these commands invoke the same function despite appearing to be different attack techniques. For example, specialized attacks such as Cloudflare bypass (cfbypass, uam) use the exact same function as a standard HTTP attack. This may indicate the threat actor is attempting to make the botnet look like it has more capabilities than it actually has, or it could suggest that these commands are placeholders for future attack functionality that has yet to be implemented

All the commands take three arguments: IP, port to attack, and the duration of the attack.

attack_udp and attack_udp_pps

The attack_udp and attack_udp_pps functions both use a basic loop and sendto system call to send UDP packets to the victim’s IP, either targeting a predetermined port or a random port. The attack_udp function sends packets with 1,450 bytes of data, aimed at bandwidth saturation, while the attack_udp_pps function sends smaller 64-byte packets. In both cases, the data body of the packet consists of entirely random data.

Code for the UDP attack method
Figure 5: Code for the UDP attack method

attack_dayz

The attack_dayz function follows a similar structure to the attack_udp function; however, instead of sending random data, it will instead send a TSource Engine Query. This command is specific to Valve Source Engine servers and is designed to return a large volume of data about the targeted server. By repeatedly flooding this request, an attacker can exhaust the resources of a server using a comparatively small amount of data.

The Valve Source Engine server, also called Source Engine Dedicated server, is a server developed by video game company Valve that enables multiplayer gameplay for titles built using the Source game engine, which is also developed by Valve. The Source engine is used in games such as Counterstrike and Team Fortress 2. Curiously, the function attack_dayz, appears to be named after another popular online multiplayer game, DayZ; however, DayZ does not use the Valve Source Engine, making it unclear why this name was chosen.

The code for the “attack_dayz” attack function.
Figure 6: The code for the attack_dayz” attack function.

attack_tcp_push

The attack_tcp_push function establishes a TCP socket with the non-blocking flag set, allowing it to rapidly call functions such as connect() and send() without waiting for their completion. For the duration of the attack, it enters a while loop in which it repeatedly connects to the victim, sends 1,024 bytes of random data, and then closes the connection. This process repeats until the attack duration ends. If the mode flag is set to 1, the function also configures the socket with TCP no-delay enabled, allowing for packets to be sent immediately without buffering, resulting in a higher packet rate and a more effective attack.

The code for the TCP attack function.
Figure 7: The code for the TCP attack function.

attack_http

Similar to attach_tcp_push, attack_http configures a socket with no-delay enabled and non-blocking set. After establishing the connection, it sends 64 HTTP GET requests before closing the socket.

The code for the HTTP attack function.
Figure 8: The code for the HTTP attack function.

attack_special

The attack_special function creates a UDP socket and sets the port and payload based on the value of the mode flag:

  • Mode 0: Port 53 (DNS), sending a 10-byte malformed data packet.
  • Mode 1: Port 27015 (Valve Source Engine), sending the previously observed TSource Engine Query packet.
  • Mode 2: Port 123 (NTP), sending the start of an NTP control request.
The code for the attack_special function.
Figure 9: The code for the attack_special function.

What this botnet reveals about opportunistic attacks on internet-facing systems

Jenkins is one of the less frequently exploited services honeypotted by Darktrace, with only a handful campaigns observed. Nonetheless, the emergence of this new DDoS botnet demonstrates that attackers continue to opportunistically exploit any internet-facing misconfiguration at scale to grow the botnet strength.

While the hosts most commonly affected by these opportunistic attacks are usually “lower-value” systems, this distinction is largely irrelevant for botnets, where numbers alone are more important to overall effectiveness

The presence of game-specific DoS techniques further highlights that the gaming industry continues to be extensively targeted by cyber attackers, with Cloudflare reporting it as the fourth most targeted industry [2]. This botnet has likely already been used against game servers, serving as a reminder for server operators to ensure appropriate mitigations are in place.

Credit to Nathaniel Bill (Malware Research Engineer)
Edited by Ryan Traill (Content Manager)

Indicators of Compromise (IoCs)

103[.]177.110.202 - Attacker and command-and-control IP

F79d05065a2ba7937b8781e69b5859d78d5f65f01fb291ae27d28277a5e37f9b – bot_x64

References

[1] https://www.virustotal.com/gui/url/86db2530298e6335d3ecc66c2818cfbd0a6b11fcdfcb75f575b9fcce1faa00f1/detection

[2] - https://blog.cloudflare.com/ddos-threat-report-2025-q4/

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April 28, 2026

State of AI Cybersecurity 2026: 87% of security professionals are seeing more AI-driven threats, but few feel ready to stop them

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The findings in this blog are taken from Darktrace’s annual State of AI Cybersecurity Report 2026.

In part 1 of this blog series, we explored how AI is remaking the attack surface, with new tools, models, agents — and vulnerabilities — popping up just about everywhere. Now embedded in workflows across the enterprise, and often with far-reaching access to sensitive data, AI systems are quickly becoming a favorite target of cyber threat actors.

Among bad actors, though, AI is more often used as a tool than a target. Nearly 62% of organizations  experienced a social engineering attack involving a deepfake, or an incident in which bad actors used AI-generated video or audio to try to trick a biometric authentication system, compared to 32% that reported an AI prompt injection attack.

In the hands of attackers, AI can do many things. It’s being used across the entire kill chain: to supercharge reconnaissance, personalize phishing, accelerate lateral movement, and automate data exfiltration. Evidence from Anthropic demonstrates that threat actors have harnessed AI to orchestrate an entire cyber espionage campaign from end to end, allegedly running it with minimal human involvement.

CISOs inhabit a world where these increasingly sophisticated attacks are ubiquitous. Naturally, combatting AI-powered threats is top of mind among security professionals, but many worry about whether their capabilities are up to the challenge.

AI-powered threats at scale: no longer hypothetical

AI-driven threats share signature characteristics. They operate at speed and scale. Automated tools can probe multiple attack paths, search for multiple vulnerabilities and send out a barrage of phishing emails, all within seconds. The ability to attack everywhere at once, at a pace that no human operator could sustain, is the hallmark of an AI-powered threat. AI-powered threats are also dynamic. They can adapt their behavior to spread across a network more efficiently or rewrite their own code to evade detection.

Security teams are seeing the signs that they’re fighting AI-powered threats at every stage of the kill chain, and the sophistication of these threats is testing their resolve and their resources.

  • 73% say that AI-powered cyber threats are having a significant impact on their organization
  • 92% agree that these threats are forcing them to upgrade their defenses
  • 87% agree that AI is significantly increasing the sophistication and success rate of malware
  • 87% say AI is significantly increasing the workload of their security operations team

These teams now confront a challenge unlike anything they’ve seen before in their careers, and the risks are compounding across workflows, tools, data, and identities. It’s no surprise that 66% of security professionals say their role is more stressful today than it was five years ago, or that 47% report feeling overwhelmed at work.

Up all night: Security professionals’ worry list is long

Traditional security methods were never built to handle the complexity and subtlety of AI-driven behavior. Working in the trenches, defenders have deep firsthand experience of how difficult it can be to detect and stop AI-assisted threats.

Increasingly effective social engineering attacks are among their top concerns. 50% of security leaders mentioned hyper-personalized phishing campaigns as one of their biggest worries, while 40% voiced apprehension about deepfake voice fraud. These concerns are legitimate: AI-generated phishing emails are increasingly tailored to individual organizations, business activities, or individuals. Gone are the telltale signs – like grammar or spelling mistakes – that once distinguished malicious communications. Notably, 33% of the malicious emails Darktrace observed in 2025 contained over 1,000 characters, indicating probable LLM usage.

Security leaders also worry about how bad actors can leverage AI to make attacks even faster and more dynamic. 45% listed automated vulnerability scanning and exploit chaining among their biggest concerns, while 40% mentioned adaptive malware.

Confidence is lacking

Protecting against AI demands capabilities that many organizations have not yet built. It requires interpreting new indicators, uncovering the subtle intent within interactions, and recognizing when AI behavior – human or machine – could be suspicious. Leaders know that their current tools aren’t prepared for this. Nearly half don’t feel confident in their ability to defend against AI-powered attacks.

We’ve asked participants in our survey about their confidence for the last three years now. In 2024, 60% said their organizations were not adequately prepared to defend against AI-driven threats. Last year, that percentage shrunk to 45%, a possible indicator that security programs were making progress. Since then, however, the progress has apparently stalled. 46% of security leaders now feel inadequately prepared to protect their organizations amidst the current threat landscape.

Some of these differences are accentuated across different cultures. Respondents in Japan are far less confident (77% say they are not adequately prepared) than respondents in Brazil (where only 21% don’t feel prepared).

Where security programs are falling short

It’s no longer the case that cybersecurity is overlooked or underfunded by executive leadership. Across industries, management recognizes that AI-powered threats are a growing problem, and insufficient budget is near the bottom of most CISO’s list of reasons that they struggle to defend against AI-powered threats.  

It’s the things that money can’t buy – experience, knowledge, and confidence – that are holding programs back. Near the top of the list of inhibitors that survey participants mention is “insufficient knowledge or use of AI-driven countermeasures.” As bad actors embrace AI technologies en masse, this challenge is coming into clearer focus: attack-centric security tools, which rely on static rules, signatures, and historical attack patterns, were never designed to handle the complexity and subtlety of AI-driven attacks. These challenges feel new to security teams, but they are the core problems Darktrace was built to solve.  

Our Self-Learning AI develops a deep understanding of what “normal” looks like for your organization –including unique traffic patterns, end user habits, application and device profiles – so that it can detect and stop novel, dynamic threats at the first encounter. By focusing on learning the business, rather than the attack, our AI can keep pace with AI-powered threats as they evolve.

Explore the full State of AI Cybersecurity 2026 report for deeper insights into how security leaders are responding to AI-driven risks.

Learn more about securing AI in your enterprise.

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