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April 22, 2020

AI-Powered Darktrace Email | Defend Against Phishing Attacks

Protect your organization from phishing attacks with Antigena Email. Learn how Bunim Murray Productions secures against targeted spear phishing emails.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabe Cortina
CTO, Bunim/Murray Productions
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22
Apr 2020

The 2014 Sony hack changed everything. Bunim/Murray, like other entertainment companies, woke up to the new threats targeting our sector – jumpstarting our journey to improve security.

Bunim/Murray is the production company behind a whole host of reality television shows and is well-known for several hit series such as The Real World (MTV), Road Rules (MTV), The Simple Life (E!), Family or Fiancé (OWN), and Starting Over (syndicated). Bunim/Murray Productions infuses its finely-tuned sense of dramatic story structure to turn the ordinary tales of real people into extraordinary television programming and filmed entertainment. When landing as the CTO at Bunim/Murray, protecting our business was – and still is – a fundamental part of the job. With strong support from the CEO and CFO, I embarked on the journey to bolster cyber defense for our organization.

Bunim/Murray has some unique challenges in security: we onboard and offboard many employees, especially in production. We have a lot of BYOD (‘Bring Your Own Device’) users. Our IT staff is lean, and we don’t want to spend a lot of time and money on security resources or services. Instead, we want to focus on improving business processes – preparing our organization to launch capabilities to remain competitive in an industry undergoing transformation.

So, in searching for security tools, we were looking for technologies with the following criteria:

  • User-friendly
  • Able to continously identify and respond to the latest threats
  • Efficient with IT resources – low on false positives and alerts
  • Cost effective

After being called by Darktrace, I invited the team over to see if it made sense for them to participate in a bake-off with other tools we were assessing. At our meeting, the team at Darktrace spoke to me about the AI and machine learning capabilities, its roots in MI5 cyber operations, how it would fit into our ecosystem, and the product roadmap. Traditionally, I’m not one to be easily impressed by words – so I asked to try it out within our own organization. Within a week, we had the technology installed and up and running in our data center.

Darktrace’s Enterprise Immune System technology immediately began to baseline the dynamic ‘pattern of life’ for our business. It was the first time we had seen all the devices on our network, and we were able to drill down into all of the activity on our environment. But, even more impressive, Darktrace’s AI instantly got to work in the background, alerting us when we needed to investigate an in-progress security event in real time. Not only were we impressed with the machine learning capabilities, we were impressed with the level of support and security expertise Darktrace provided – and continues to provide our business. I canceled the bake-off and bought the system.

As we moved forward on our journey, our highest vulnerability became phishing. We subscribed to a company to train our workforce and got excellent results. We then turned on Microsoft Advanced ATP to help filter spam and phishing emails. And when I learned that Darktrace was pioneering a new approach to neutralize phishing attacks, I got on board early.

Using AI to tackle phishing head on

We were one of the first adopters of Antigena Email, and the first release surprised us. Within days, Antigena Email cut down phishing emails like no other tool I had ever seen before in my career. Using AI, Antigena Email learns all of our users’ activity patterns – how they interact and communicate both internally and externally. It creates a comprehensive and evolving understanding of what’s ‘normal’ for all of our users, and from there, identifies significant anomalies indicative of a vulnerability or threat. Once the threat is detected, Antigena Email contains the attack before it can cause damage.

Incredibly, once we started using Antigena Email, we no longer needed to spend time and money training our users on phishing awareness because we simply weren’t seeing phishing emails anymore – Antigena Email was blocking them before they ever reached the user.

We turned off our Microsoft ATP and instead used Darktrace’s plug-in to Office 365 and the Dropbox monitoring feature. These features turned out to be essential as we increased our remote workforce due to COVID-19.

Antigena Email in action: Neutralizing COVID-19 phishing campaigns

We have all seen the hundreds of thousands of COVID-19-related domains that have been created by cyber-attackers looking to launch novel phishing campaigns. By exploiting the emotional vulnerability of the situation, these attackers craft messages that are so convincing to users that they click on these malicious links. It is our unfortunate reality that threat-actors use these types of events to prey on the collective attention of the population.

As I’m sure countless other organizations have also experienced, Bunim/Murray has not been immune to these types of attacks. In fact, just last week, Antigena Email caught several phishing emails purporting to deliver corporate COVID-19 updates. These emails bore a spoofed Bunim/Murray domain, with the subject line ‘COVID-19 Update 7.4.2020’. Fortunately, due to Antigena Email’s granular analysis of what’s normal for our corporate email communication, it was able to detect this spoofed domain and block the emails from ever reaching any of the target users.

It’s exactly this type of situation that demonstrates the power of Antigena Email. Had these emails reached the user, we might have been in a situation where one of our well-intentioned employees clicked on the malicious link in an attempt to get accurate, up-to-date information – not recognizing that it would introduce malware into our environment. But with Antigena Email, we don’t have to worry about our end user behavior because the AI neutralizes it before it even gets to that point.

Technology that evolves as we do

What threats will be coming after COVID-19? I am not sure. But, I am confident that Darktrace’s AI will be on it. With its ability to ingest new and evolving information from its customer base, coupled with its top-notch security resources, we know that Darktrace will be able to continue to monitor, alert, and respond to new threats – even if those threats have never been seen before.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Gabe Cortina
CTO, Bunim/Murray Productions

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September 25, 2025

Announcing Unified Real-Time CDR and Automated Investigations to Transform Cloud Security Operations

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Fragmented Tools are Failing SOC Teams in the Cloud Era

The cloud has transformed how businesses operate, reshaping everything from infrastructure to application delivery. But cloud security has not kept pace. Most tools still rely on traditional models of logging, policy enforcement, and posture management; approaches that provide surface-level visibility but lack the depth to detect or investigate active attacks.

Meanwhile, attackers are exploiting vulnerabilities, delivering cloud-native exploits, and moving laterally in ways that posture management alone cannot catch fast enough. Critical evidence is often missed, and alerts lack the forensic depth SOC analysts need to separate noise from true risk. As a result, organizations remain exposed: research shows that nearly nine in ten organizations have suffered a critical cloud breach despite investing in existing security tools [1].

SOC teams are left buried in alerts without actionable context, while ephemeral workloads like containers and serverless functions vanish before evidence can be preserved. Point tools for logging or forensics only add complexity, with 82% of organizations using multiple platforms to investigate cloud incidents [2].

The result is a broken security model: posture tools surface risks but don’t connect them to active attacker behaviors, while investigation tools are too slow and fragmented to provide timely clarity. Security teams are left reactive, juggling multiple point solutions and still missing critical signals. What’s needed is a unified approach that combines real-time detection and response for active threats with automated investigation and cloud posture management in a single workflow.

Just as security teams once had to evolve beyond basic firewalls and antivirus into network and endpoint detection, response, and forensics, cloud security now requires its own next era: one that unifies detection, response, and investigation at the speed and scale of the cloud.

A Powerful Combination: Real-Time CDR + Automated Cloud Forensics

Darktrace / CLOUD now uniquely unites detection, investigation, and response into one workflow, powered by Self-Learning AI. This means every alert, from any tool in your stack, can instantly become actionable evidence and a complete investigation in minutes.

With this release, Darktrace / CLOUD delivers a more holistic approach to cloud defense, uniting real-time detection, response, and investigation with proactive risk reduction. The result is a single solution that helps security teams stay ahead of attackers while reducing complexity and blind spots.

  • Automated Cloud Forensic Investigations: Instantly capture and analyze volatile evidence from cloud assets, reducing investigation times from days to minutes and eliminating blind spots
  • Enhanced Cloud-Native Threat Detection: Detect advanced attacker behaviors such as lateral movement, privilege escalation, and command-and-control in real time
  • Enhanced Live Cloud Topology Mapping: Gain continuous insight into cloud environments, including ephemeral workloads, with live topology views that simplify investigations and expose anomalous activity
  • Agentless Scanning for Proactive Risk Reduction: Continuously monitor for misconfigurations, vulnerabilities, and risky exposures to reduce attack surface and stop threats before they escalate.

Automated Cloud Forensic Investigations

Darktrace / CLOUD now includes capabilities introduced with Darktrace / Forensic Acquisition & Investigation, triggering automated forensic acquisition the moment a threat is detected. This ensures ephemeral evidence, from disks and memory to containers and serverless workloads can be preserved instantly and analyzed in minutes, not days. The integration unites detection, response, and forensic investigation in a way that eliminates blind spots and reduces manual effort.

Figure 1: Easily view Forensic Investigation of a cloud resource within the Darktrace / CLOUD architecture map

Enhanced Cloud-Native Threat Detection

Darktrace / CLOUD strengthens its real-time behavioral detection to expose early attacker behaviors that logs alone cannot reveal. Enhanced cloud-native detection capabilities include:

• Reconnaissance & Discovery – Detects enumeration and probing activity post-compromise.

• Privilege Escalation via Role Assumption – Identifies suspicious attempts to gain elevated access.

• Malicious Compute Resource Usage – Flags threats such as crypto mining or spam operations.

These enhancements ensure active attacks are detected earlier, before adversaries can escalate or move laterally through cloud environments.

Figure 2: Cyber AI Analyst summary of anomalous behavior for privilege escalation and establishing persistence.

Enhanced Live Cloud Topology Mapping

New enhancements to live topology provide real-time mapping of cloud environments, attacker movement, and anomalous behavior. This dynamic visibility helps SOC teams quickly understand complex environments, trace attack paths, and prioritize response. By integrating with Darktrace / Proactive Exposure Management (PEM), these insights extend beyond the cloud, offering a unified view of risks across networks, endpoints, SaaS, and identity — giving teams the context needed to act with confidence.

Figure 3: Enhanced live topology maps unify visibility across architectures, identities, network connections and more.

Agentless Scanning for Proactive Risk Reduction

Darktrace / CLOUD now introduces agentless scanning to uncover malware and vulnerabilities in cloud assets without impacting performance. This lightweight, non-disruptive approach provides deep visibility into cloud workloads and surfaces risks before attackers can exploit them. By continuously monitoring for misconfigurations and exposures, the solution strengthens posture management and reduces attack surface across hybrid and multi-cloud environments.

Figure 4: Agentless scanning of cloud assets reveals vulnerabilities, which are prioritized by severity.

Together, these capabilities move cloud security operations from reactive to proactive, empowering security teams to detect novel threats in real time, reduce exposures before they are exploited, and accelerate investigations with forensic depth. The result is faster triage, shorter MTTR, and reduced business risk — all delivered in a single, AI-native solution built for hybrid and multi-cloud environments.

Accelerating the Evolution of Cloud Security

Cloud security has long been fragmented, forcing teams to stitch together posture tools, log-based monitoring, and external forensics to get even partial coverage. With this release, Darktrace / CLOUD delivers a holistic, unified approach that covers every stage of the cloud lifecycle, from proactive posture management and risk identification to real-time detection, to automated investigation and response.

By bringing these capabilities together in a single AI-native solution, Darktrace is advancing cloud security beyond incremental change and setting a new standard for how organizations protect their hybrid and multi-cloud environments.

With Darktrace / CLOUD, security teams finally gain end-to-end visibility, response, and investigation at the speed of the cloud, transforming cloud defense from fragmented and reactive to unified and proactive.

[related-resource]

Sources: [1], [2] Darktrace Report: Organizations Require a New Approach to Handle Investigations in the Cloud

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About the author
Adam Stevens
Senior Director of Product, Cloud | Darktrace

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September 25, 2025

Introducing the Industry’s First Truly Automated Cloud Forensics Solution

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Why Cloud Investigations Fail Today

Cloud investigations have become one of the hardest problems in modern cybersecurity. Traditional DFIR tools were built for static, on-prem environments, rather than dynamic and highly scalable cloud environments, containing ephemeral workloads that disappear in minutes. SOC analysts are flooded with cloud security alerts with one-third lacking actionable data to confirm or dismiss a threat[1], while DFIR teams waste 3-5 days requesting access and performing manual collection, or relying on external responders.

These delays leave organizations vulnerable. Research shows that nearly 90% of organizations suffer some level of damage before they can fully investigate and contain a cloud incident [2]. The result is a broken model: alerts are closed without a complete understanding of the threat due to a lack of visibility and control, investigations drag on, and attackers retain the upper hand.

For SOC teams, the challenge is scale and clarity. Analysts are inundated with alerts but lack the forensic depth to quickly distinguish real threats from noise. Manual triage wastes valuable time, creates alert fatigue, and often forces teams to escalate or dismiss incidents without confidence — leaving adversaries with room to maneuver.

For DFIR teams, the challenge is depth and speed. Traditional forensics tools were built for static, on-premises environments and cannot keep pace with ephemeral workloads that vanish in minutes. Investigators are left chasing snapshots, requesting access from cloud teams, or depending on external responders, leading to blind spots and delayed response.

That’s why we built Darktrace / Forensic Acquisition & Investigation, the first automated forensic solution designed specifically for the speed, scale, and complexities of the cloud. It addresses both sets of challenges by combining automated forensic evidence capture, attacker timeline reconstruction, and cross-cloud scale. The solution empowers SOC analysts with instant clarity and DFIR teams with forensic depth, all in minutes, not days. By leveraging the very nature of the cloud, Darktrace makes these advanced capabilities accessible to security teams of all sizes, regardless of expertise or resources.

Introducing Automated Forensics at the Speed and Scale of Cloud

Darktrace / Forensic Acquisition & Investigation transforms cloud investigations by capturing, processing, and analyzing forensic evidence of cloud workloads, instantly, even from time-restricted ephemeral resources. Triggered by a detection from any cloud security tool, the entire process is automated, providing accurate root cause analysis and deep insights into attacker behavior in minutes rather than days or weeks. SOC and DFIR teams no longer have to rely on manual processes, snapshots, or external responders, they can now leverage the scale and elasticity of the cloud to accelerate triage and investigations.

Seamless Integration with Existing Detection Tools

Darktrace / Forensic Acquisition & Investigation does not require customers to replace their detection stack. Instead, it integrates with cloud-native providers, XDR platforms, and SIEM/SOAR tools, automatically initiating forensic capture whenever an alert is raised. This means teams can continue leveraging their existing investments while gaining the forensic depth required to validate alerts, confirm root cause, and accelerate response.

Most importantly, the solution is natively integrated with Darktrace / CLOUD, turning real-time detections of novel attacker behaviors into full forensic investigations instantly. When Darktrace / CLOUD identifies suspicious activity such as lateral movement, privilege escalation, or abnormal usage of compute resources, Darktrace / Forensic Acquisition & Investigation automatically preserves the underlying forensic evidence before it disappears. This seamless workflow unites detection, response, and investigation in a way that eliminates gaps, accelerates triage, and gives teams confidence that every critical cloud alert can be investigated to completion.

Figure 1: Integration with Darktrace / CLOUD – this example is showing the ability to pivot into the forensic investigation associated with a compromised cloud asset

Automated Evidence Collection Across Hybrid and Multi-Cloud

The solution provides automated forensic acquisition across AWS, Microsoft Azure, GCP, and on-prem environments. It supports both full volume capture, creating a bit-by-bit copy of an entire storage device for the most comprehensive preservation of evidence, and triage collection, which prioritizes speed by gathering only the most essential forensic artifacts such as process data, logs, network connections, and open file contents. This flexibility allows teams to strike the right balance between speed and depth depending on the investigation at hand.

Figure 2: Ability to acquire forensic data from Cloud, SaaS and on-prem environments

Automated Investigations, Root Cause Analysis and Attacker Timelines

Once evidence is collected, Darktrace applies automation to reconstruct attacker activity into a unified timeline. This includes correlating commands, files, lateral movement, and network activity into a single investigative view enriched with custom threat intelligence such as IOCs. Detailed investigation reporting including an investigation summary, an overview of the attacker timeline, and key events. Analysts can pivot into detailed views such as the filesystem view, traversing directories or inspecting file content, or filter and search using faceted options to quickly narrow the scope of an investigation.

Figure 3: Automated Investigation view surfacing the most significant attacker activity, which is contextualized with Alarm information

Forensics for Containers and Ephemeral Assets

Investigating containers and serverless workloads has historically been one of the hardest challenges for DFIR teams, as these assets often disappear before evidence can be preserved. Darktrace / Forensic Acquisition & Investigation captures forensic evidence across managed Kubernetes cloud services, even from distroless or no-shell containers, AWS ECS and other environments, ensuring that ephemeral activity is no longer a blind spot. For hybrid organizations, this extends to on-premises Kubernetes and OpenShift deployments, bringing consistency across environments.

Figure 4: Container investigations – this example is showing the ability to capture containers from managed Kubernetes cloud services

SaaS Log Collection for Modern Investigations

Beyond infrastructure-level data, the solution collects logs from SaaS providers such as Microsoft 365, Entra ID, and Google Workspace. This enables investigations into common attack types like business email compromise (BEC), account takeover (ATO), and insider threats — giving teams visibility into both infrastructure-level and SaaS-driven compromise from a single platform.

Figure 5: Ability to import logs from SaaS providers including Microsoft 365, Entra ID, and Google Workspace

Proactive Vulnerability and Malware Discovery

Finally, the solution surfaces risk proactively with vulnerability and malware discovery for Linux-based cloud resources. Vulnerabilities are presented in a searchable table and correlated with the attacker timeline, enabling teams to quickly understand not just which packages are exposed, but whether they have been targeted or exploited in the context of an incident.

Figure 6: Vulnerability data with pivot points into the attacker timeline

Cloud-Native Scale and Performance

Darktrace / Forensic Acquisition & Investigation uses a cloud-native parallel processing architecture that spins up compute resources on demand, ensuring that investigations run at scale without bottlenecks. Detailed reporting and summaries are automatically generated, giving teams a clear record of the investigation process and supporting compliance, litigation readiness, and executive reporting needs.

Scalable and Flexible Deployment Options

Every organization has different requirements for speed, control, and integration. Darktrace / Forensic Acquisition & Investigation is designed to meet those needs with two flexible deployment models.

  • Self-Hosted Virtual Appliance delivers deep integration and control across hybrid environments, preserving forensic data for compliance and litigation while scaling to the largest enterprise investigations.
  • SaaS-Delivered Deployment provides fast time-to-value out of the box, enabling automated forensic response without requiring deep cloud expertise or heavy setup.

Both models are built to scale across regions and accounts, ensuring organizations of any size can achieve rapid value and adapt the solution to their unique operational and compliance needs. This flexibility makes advanced cloud forensics accessible to every security team — whether they are optimizing for speed, integration depth, or regulatory alignment

Delivering Advanced Cloud Forensics for Every Team

Until now, forensic investigations were slow, manual, and reserved for only the largest organizations with specialized DFIR expertise. Darktrace / Forensic Acquisition & Investigation changes that by leveraging the scale and elasticity of the cloud itself to automate the entire investigation process. From capturing full disk and memory at detection to reconstructing attacker timelines in minutes, the solution turns fragmented workflows into streamlined investigations available to every team.

Whether deployed as a SaaS-delivered service for fast time-to-value or as a self-hosted appliance for deep integration, Darktrace / Forensic Acquisition & Investigation provides the features that matter most: automated evidence capture, cross-cloud investigations, forensic depth for ephemeral assets, and root cause clarity without manual effort.

With Darktrace / Forensic Acquisition & Investigation, what once took days now takes minutes. Now, forensic investigations in the cloud are faster, more scalable, and finally accessible to every security team, no matter their size or expertise.

[related-resource]

Sources: [1], [2] Darktrace Report: Organizations Require a New Approach to Handle Investigations in the Cloud

Additional Resources

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About the author
Paul Bottomley
Director of Product Management | Darktrace
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