Blog
/
/
July 30, 2025

Darktrace's Cyber AI Analyst in Action: 4 Real-World Investigations into Advanced Threat Actors

As AI reshapes the cybersecurity landscape, Darktrace’s Cyber AI Analyst automates early-stage investigations, mimicking human reasoning to detect and respond to threats at machine speed. This blog explores four real-world cases where it identified sophisticated threat actors, including nation-state adversaries.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
VP, Security & AI Strategy, Field CISO
Man looking at computer doing work, cybersecurity, AI, AI analystDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
30
Jul 2025

From automation to intelligence

There’s a lot of attention around AI in cybersecurity right now, similar to how important automation felt about 15 years ago. But this time, the scale and speed of change feel different.

In the context of cybersecurity investigations, the application of AI can significantly enhance an organization's ability to detect, respond to, and recover from incidents. It enables a more proactive approach to cybersecurity, ensuring a swift and effective response to potential threats.

At Darktrace, we’ve learned that no single AI technique can solve cybersecurity on its own. We employ a multi-layered AI approach, strategically integrating a diverse set of techniques both sequentially and hierarchically. This layered architecture allows us to deliver proactive, adaptive defense tailored to each organization’s unique environment.

Darktrace uses a range of AI techniques to perform in-depth analysis and investigation of anomalies identified by lower-level alerts, in particular automating Levels 1 and 2 of the Security Operations Centre (SOC) team’s workflow. This saves teams time and resources by automating repetitive and time-consuming tasks carried out during investigation workflows. We call this core capability Cyber AI Analyst.

How Darktrace’s Cyber AITM Analyst works

Cyber AI Analyst mimics the way a human carries out a threat investigation: evaluating multiple hypotheses, analyzing logs for involved assets, and correlating findings across multiple domains. It will then generate an alert with full technical details, pulling relevant findings into a single pane of glass to track the entire attack chain.

Learn more about how Cyber AI Analyst accomplishes this here:

This blog will highlight four examples where Darktrace’s agentic AI, Cyber AI Analyst, successfully identified the activity of sophisticated threat actors, including nation state adversaries. The final example will include step-by-step details of the investigations conducted by Cyber AI Analyst.

[related-resource]

Case 1: Cyber AI Analyst vs. ShadowPad Malware: East Asian Advanced Persistent Threat (APT)

In March 2025, Darktrace detailed a lengthy investigation into two separate threads of likely state-linked intrusion activity in a customer network, showcasing Cyber AI Analyst’s ability to identify different activity threads and piece them together.

The first of these threads...

occurred in July 2024 and involved a malicious actor establishing a foothold in the customer’s virtual private network (VPN) environment, likely via the exploitation of an information disclosure vulnerability (CVE-2024-24919) affecting Check Point Security Gateway devices.

Using compromised service account credentials, the actor then moved laterally across the network via RDP and SMB, with files related to the modular backdoor ShadowPad being delivered to targeted internal systems. Targeted systems went on to communicate with a C2 server via both HTTPS connections and DNS tunnelling.

The second thread of activity...

Which occurred several months earlier in October 2024, involved a malicious actor infiltrating the customer's desktop environment via SMB and WMI.

The actor used these compromised desktops to discriminately collect sensitive data from a network share before exfiltrating such data to a web of likely compromised websites.

For each of these threads of activity, Cyber AI Analyst was able to identify and piece together the relevant intrusion steps by hypothesizing, analyzing, and then generating a singular view of the full attack chain.

Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Figure 1: Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.
Figure 2: Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.

These Cyber AI Analyst investigations enabled a quicker understanding of the threat actor’s sequence of events and, in some cases, led to faster containment.

Read the full detailed blog on Darktrace’s ShadowPad investigation here!

Case 2: Cyber AI Analyst vs. Blind Eagle: South American APT

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombia.

In February 2025, Cyber AI Analyst provided strong coverage of a Blind Eagle intrusion targeting a South America-based public transport provider, identifying and correlating various stages of the attack, including tooling.

Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Figure 3: Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.
Figure 4: Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

In late February 2025, Darktrace observed activity assessed with medium confidence to be associated with Blind Eagle on the network of a customer in Colombia. Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany.

Read the full Blind Eagle threat story here!

Case 3: Cyber AI Analyst vs. Ransomware Gang

In mid-March 2025, a malicious actor gained access to a customer’s network through their VPN. Using the credential 'tfsservice', the actor conducted network reconnaissance, before leveraging the Zerologon vulnerability and the Directory Replication Service to obtain credentials for the high-privilege accounts, ‘_svc_generic’ and ‘administrator’.

The actor then abused these account credentials to pivot over RDP to internal servers, such as DCs. Targeted systems showed signs of using various tools, including the remote monitoring and management (RMM) tool AnyDesk, the proxy tool SystemBC, the data compression tool WinRAR, and the data transfer tool WinSCP.

The actor finally collected and exfiltrated several gigabytes of data to the cloud storage services, MEGA, Backblaze, and LimeWire, before returning to attempt ransomware detonation.

Figure 5: Cyber AI Analyst detailing its full investigation, linking 34 related Incident Events in a single pane of glass.

Cyber AI Analyst identified, analyzed, and reported on all corners of this attack, resulting in a threat tray made up of 34 Incident Events into a singular view of the attack chain.

Cyber AI Analyst identified activity associated with the following tactics across the MITRE attack chain:

  • Initial Access
  • Persistence
  • Privilege Escalation
  • Credential Access
  • Discovery
  • Lateral Movement
  • Execution
  • Command and Control
  • Exfiltration

Case 4: Cyber AI Analyst vs Ransomhub

Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.
Figure 6: Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.

A malicious actor appeared to have entered the customer’s network their VPN, using a likely attacker-controlled device named 'DESKTOP-QIDRDSI'. The actor then pivoted to other systems via RDP and distributed payloads over SMB.

Some systems targeted by the attacker went on to exfiltrate data to the likely ReliableSite Bare Metal server, 104.194.10[.]170, via HTTP POSTs over port 5000. Others executed RansomHub ransomware, as evidenced by their SMB-based distribution of ransom notes named 'README_b2a830.txt' and their addition of the extension '.b2a830' to the names of files in network shares.

Through its live investigation of this attack, Cyber AI Analyst created and reported on 38 Incident Events that formed part of a single, wider incident, providing a full picture of the threat actor’s behavior and tactics, techniques, and procedures (TTPs). It identified activity associated with the following tactics across the MITRE attack chain:

  • Execution
  • Discovery
  • Lateral Movement
  • Collection
  • Command and Control
  • Exfiltration
  • Impact (i.e., encryption)
Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 7: Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 8: Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
 Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace. Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 9: Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 10: Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 11: Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.

Conclusion

Security teams are challenged to keep up with a rapidly evolving cyber-threat landscape, now powered by AI in the hands of attackers, alongside the growing scope and complexity of digital infrastructure across the enterprise.

Traditional security methods, even those that use some simple machine learning, are no longer sufficient, as these tools cannot keep pace with all possible attack vectors or respond quickly enough machine-speed attacks, given their complexity compared to known and expected patterns. Security teams require a step up in their detection capabilities, leveraging machine learning to understand the environment, filter out the noise, and take action where threats are identified. This is where Cyber AI Analyst steps in to help.

Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Security Researcher), Emma Foulger (Global Threat Research Operations Lead), and Ryan Traill (Analyst Content Lead)

[related-resource]

Learn more about Cyber AI Analyst

Discover how Cyber AI Analyst boosts SOC efficiency with faster threat triage, investigation, and response.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

More in this series

No items found.

Blog

/

Email

/

December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

Default blog imageDefault blog image

Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

[related-resource]

Continue reading
About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

/

/

December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

Default blog imageDefault blog image

For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
Continue reading
About the author
The Darktrace Community
Your data. Our AI.
Elevate your network security with Darktrace AI