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August 3, 2022

The Risks of Remote Access Tools

Discover how remote access tools in exploitations across OT/ICS and corporate environments benefit from Darktrace's product suite.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dylan Hinz
Cyber Analyst
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03
Aug 2022

Understanding remote access tools

In 2022, remote access tools continue to provide versatile support to organizations. By controlling devices remotely from across the globe, IT teams save on response costs, travel times, and can receive remote support from external parties like contractors [1 & 2]. This is particularly relevant in cases involving specialty machines such as OT/ICS systems where physical access is sometimes limited. These tools, however, come with their own risks. The following blog will discuss these risks and how they can be addressed (particularly in OT environments) by looking at two exploit examples from the popular sphere and within the Darktrace customer base. 

What are remote access tools?

One of the most popular remote tools is TeamViewer, a comprehensive videoconferencing and remote management tool which can be used on both desktop and handheld devices[3]. Like other sophisticated tools, when it works as intended, it can seem like magic. However, remote access tools can be exploited and may grant privileged network access to potential threat actors. Although TeamViewer needs to be installed on both perpetrator and victim devices, if an attacker has access to a misconfigured TeamViewer device, it becomes trivial to establish a foothold and deploy malware. 

How secure is remote access?

Security vulnerabilities in remote access tools

In early 2021, remote access tooling was seen on a new scale against the City of Oldsmar’s water treatment plant [4] (Figure 1). Oldsmar manages chemical concentration levels in the water for a 15,000-person city. The water treatment plant had been using TeamViewer to allow employees to share screens and work through IT issues. However, in February an employee noticed he had lost control of his mouse cursor. Initially he was unconcerned; the employee assumed that the cursor was being controlled by his boss, who regularly connected to the computer to monitor the facility’s systems. A few hours later though, the employee again saw his cursor moving out of his control and this time noticed that it was attempting to change levels of sodium hydroxide in the water supply (which is extremely dangerous for human consumption). Thankfully, the employee was able to quickly spot the changes and return them to their normal level. When looking back at the event, the key question posed by officials was where exactly the vulnerability was located in their security stack. [5]. The answer was unclear.

Photograph of compromised water plant in Florida 
Figure 1: Photograph of compromised water plant in Florida 

Tactics and strategies

When attackers get initial network access, the primary challenge for any enterprise is identifying a) that a device compromise has happened and b) how it happened. These were the same challenges seen in the Oldsmar attack. When the first physical signs of compromise occurred (cursor movement), the impacted user was still unsure whether the activity was malicious. A detailed investigation from Dragos revealed the how: evidence of a watering hole, reconnaissance activity a month prior, a targeted variant of the Tofsee botnet, and the potential presence of two separate threat actors [6 & 7]. The answer to both questions pointed to a complex attack. However, with Darktrace these questions become less important. 

How Darktrace stops compromised remote access

Darktrace does not rely on signatures but instead has AI-based models for live detection of these tools and anomalies within the wider network. Regardless of the security ‘hole’, live detection gives security teams the potential to respond in near-live time.

According to Darktrace’s Chief Product Officer, Max Heinemeyer, the Oldsmar attack was possible because it “Abused off-the-shelf tools that were already used by the client, specifically TeamViewer. This tactic, which targeted the domain controller as the initial vector, made the malware deployment easy and effective.” [8]. 

Darktrace has multiple DETECT models to provide visibility over anomalous TeamViewer or remote access tool usage:

·      Compliance / Incoming Remote Access Tool

·      Compliance / Remote Management Tool On Client

·      Compliance / Remote Management Tool On Server

·      Device / Activity Identifier / Teamviewer 

General incoming privileged connections:

·      Compliance / Incoming Remote Desktop

·      Compliance / Incoming SSH

Industrial DETECT can also highlight any new or unusual changes in ICS/OT systems:

·      ICS / Incoming ICS Command

·      ICS / Incoming RDP And ICS Commands

·      ICS / Uncommon ICS Error

Darktrace gives security teams the opportunity for a proactive response, and it is up to those teams to utilize that opportunity. In recent months our SOC Team have also seen remote access controls being abused for high-profile threats. In one example, Darktrace detected a ransomware attack supported by the installation of AnyDesk. 

Initial detection of compromise

In May a company’s mail server was detected making multiple external requests for an unusual file ‘106.exe’ using a PowerShell agent (6b79549200af33bf0322164f8a4d56a0fa08a5a62ab6a5c93a6eeef2065430ce). Although some requests were directed to sinkholes, many were otherwise successful. Subsequently a DDL file with hash f126ce9014ee87de92e734c509e1b5ab71ffb2d5a8b27171da111f96f3ba0e75 (marked by VirusTotal as malicious) was downloaded. This was followed by the installation of AnyDesk: a remote access tool likely deployed for backdoor purposes during further compromises. It is clear the threat actor then moved on to reconnaissance, with new Mimikatz use and a large volume of ICMP and SMBv.1 scanning sessions using a default credential. DCE-RPC calls were also made to the Netlogon service, suggesting a possible attempt to exploit 2020’s Zerologon vulnerability (CVE-2020-1472) [9]. When the customer then discovered a ransom note pertaining to LV (repurposed REvil), Darktrace analysts helped them to re-configure Darktrace RESPOND and turn it to active rather than human confirmation mode (Figure 2). 

Figure 2: Capture of LV ransom note provided by customer

Whilst in this instance the tool was not used for initial access, it was still an important contingency tool to ensure the threat actor’s persistency as the customer tried to respond to the ongoing breach. Yet it was the visibility provided by Darktrace model detection and changes to RESPOND configuration which ensured the customer kept up with this actor and reduced the impact of the attack. 

Looking back at Oldsmar, it is clear that being aware of remote access tools is only half the battle. More importantly, most organizations are asking if their use in attacks can be prevented in the first place. As an off-the-shelf tool, restricting TeamViewer use seems like an easy solution but such tools are often essential for maintenance and support operations. Even if limited to privileged users, these accounts are also subject to potential compromise. Instead, companies can take a large-scale view and consider the environment in which the Oldsmar attack occurred. 

How IT & OT convergence complicated this attack

In this context, the separation of OT and IT systems is a potential solution - if attackers cannot access at-risk systems, then they also cannot attack those systems. However, with recent discourse around the IT-OT convergence and increased use of IoT devices, this separation is increasingly challenging to implement [10]. Complex networking designs, stringent patching requirements and ever-changing business/operational needs are all big considerations when establishing industrial security. In fact, Tenable’s CEO Amit Yoran encouraged less separation following Oldsmar: “There’s business reasons and efficiency reasons that you might want to connect those to be able to predict when parts are going to fail or when outages are going to occur [sic].” [11]. 

When neither addressing remote access use or industrial set-up provides a quick solution, then security teams need to look to third-party support to stop similar attacks. In addition to Darktrace DETECT, our Darktrace PREVENT range with PREVENT/Attack Surface Management (ASM) can also alert security teams to internet-facing devices at risk of remote access exploitation. ASM actively queries the Shodan API for open ports on company websites and exposed servers. This highlights those assets which might be vulnerable to this type of remote access.   

Conclusion

In conclusion, TeamViewer and other remote access tools offer a lot of convenience for security teams but also for attackers. Attackers can remotely access important systems including those in the industrial network and install malware using remote access tools as leverage. Security teams need to know both their normal authorized activities and how to enforce them. With Darktrace DETECT, the tools are given transparency, with Darktrace RESPOND they can be blocked, and now Darktrace PREVENT/ASM helps to mitigate the risk of attack before it happens. As the professional world continues to embrace hybrid working, it becomes increasingly crucial to embrace these types of products and ensure protection against the dangers of unwanted remote access. 

Thanks to Connor Mooney for his contributions to this blog.

Appendices

References 

[1] https://goabacus.com/advantages-and-disadvantages-of-remote-access-service/ 

[2] https://blog.ericom.com/advantages-of-remote-access/ 

[3] https://www.teamviewer.com/en/documents/ 

[4] https://www.wired.com/story/oldsmar-florida-water-utility-hack/ 

[5 & 11] https://www.bankinfosecurity.com/ot-it-integration-raises-risk-for-water-providers-experts-say-a-18841 

[6] https://www.dragos.com/blog/industry-news/a-new-water-watering-hole/ 

[7] https://www.dragos.com/blog/industry-news/recommendations-following-the-oldsmar-water-treatment-facility-cyber-attack/

[8] https://customerportal.darktrace.com/darktrace-blogs/get-blog/53  

[9] https://www.crowdstrike.com/blog/cve-2020-1472-zerologon-security-advisory/

[10] https://www.mckinsey.com/business-functions/operations/our-insights/converge-it-and-ot-to-turbocharge-business-operations-scaling-power

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dylan Hinz
Cyber Analyst

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November 26, 2025

CastleLoader & CastleRAT: Behind TAG150’s Modular Malware Delivery System

CastleLoader & CastleRAT: Behind TAG150’s Modular Malware Delivery SystemDefault blog imageDefault blog image

What is TAG-150?

TAG-150, a relatively new Malware-as-a-Service (MaaS) operator, has been active since March 2025, demonstrating rapid development and an expansive, evolving infrastructure designed to support its malicious operations. The group employs two custom malware families, CastleLoader and CastleRAT, to compromise target systems, with a primary focus on the United States [1]. TAG-150’s infrastructure included numerous victim-facing components, such as IP addresses and domains functioning as command-and-control (C2) servers associated with malware families like SecTopRAT and WarmCookie, in addition to CastleLoader and CastleRAT [2].

As of May 2025, CastleLoader alone had infected a reported 469 devices, underscoring the scale and sophistication of TAG-150’s campaign [1].

What are CastleLoader and CastleRAT?

CastleLoader is a loader malware, primarily designed to download and install additional malware, enabling chain infections across compromised systems [3]. TAG-150 employs a technique known as ClickFix, which uses deceptive domains that mimic document verification systems or browser update notifications to trick victims into executing malicious scripts. Furthermore, CastleLoader leverages fake GitHub repositories that impersonate legitimate tools as a distribution method, luring unsuspecting users into downloading and installing malware on their devices [4].

CastleRAT, meanwhile, is a remote access trojan (RAT) that serves as one of the primary payloads delivered by CastleLoader. Once deployed, CastleRAT grants attackers extensive control over the compromised system, enabling capabilities such as keylogging, screen capturing, and remote shell access.

TAG-150 leverages CastleLoader as its initial delivery mechanism, with CastleRAT acting as the main payload. This two-stage attack strategy enhances the resilience and effectiveness of their operations by separating the initial infection vector from the final payload deployment.

How are they deployed?

Castleloader uses code-obfuscation methods such as dead-code insertion and packing to hinder both static and dynamic analysis. After the payload is unpacked, it connects to its command-and-control server to retrieve and running additional, targeted components.

Its modular architecture enables it to function both as a delivery mechanism and a staging utility, allowing threat actors to decouple the initial infection from payload deployment. CastleLoader typically delivers its payloads as Portable Executables (PEs) containing embedded shellcode. This shellcode activates the loader’s core module, which then connects to the C2 server to retrieve and execute the next-stage malware.[6]

Following this, attackers deploy the ClickFix technique, impersonating legitimate software distribution platforms like Google Meet or browser update notifications. These deceptive sites trick victims into copying and executing PowerShell commands, thereby initiating the infection kill chain. [1]

When a user clicks on a spoofed Cloudflare “Verification Stepprompt, a background request is sent to a PHP script on the distribution domain (e.g., /s.php?an=0). The server’s response is then automatically copied to the user’s clipboard using the ‘unsecuredCopyToClipboard()’ function. [7].

The Python-based variant of CastleRAT, known as “PyNightShade,” has been engineered with stealth in mind, showing minimal detection across antivirus platforms [2]. As illustrated in Figure 1, PyNightShade communicates with the geolocation API service ip-api[.]com, demonstrating both request and response behavior

Packet Capture (PCAP) of PyNightShade, the Python-based variant of CastleRAT, communicating with the geolocation API service ip-api[.]com.
Figure 1: Packet Capture (PCAP) of PyNightShade, the Python-based variant of CastleRAT, communicating with the geolocation API service ip-api[.]com.

Darktrace Coverage

In mid-2025, Darktrace observed a range of anomalous activities across its customer base that appeared linked to CastleLoader, including the example below from a US based organization.

The activity began on June 26, when a device on the customer’s network was observed connecting to the IP address 173.44.141[.]89, a previously unseen IP for this network along with the use of multiple user agents, which was also rare for the user.  It was later determined that the IP address was a known indicator of compromise (IoC) associated with TAG-150’s CastleRAT and CastleLoader operations [2][5].

Figure 2: Darktrace’s detection of a device making unusual connections to the malicious endpoint 173.44.141[.]89.

The device was observed downloading two scripts from this endpoint, namely ‘/service/download/data_5x.bin’ and ‘/service/download/data_6x.bin’, which have both been linked to CastleLoader infections by open-source intelligence (OSINT) [8]. The archives contains embedded shellcode, which enables attackers to execute arbitrary code directly in memory, bypassing disk writes and making detection by endpoint detection and response (EDR) tools significantly more difficult [2].

 Darktrace’s detection of two scripts from the malicious endpoint.
Figure 3: Darktrace’s detection of two scripts from the malicious endpoint.

In addition to this, the affected device exhibited a high volume of internal connections to a broad range of endpoints, indicating potential scanning activity. Such behavior is often associated with reconnaissance efforts aimed at mapping internal infrastructure.

Darktrace / NETWORK correlated these behaviors and generated an Enhanced Monitoring model, a high-fidelity security model designed to detect activity consistent with the early stages of an attack. These high-priority models are continuously monitored and triaged by Darktrace’s Security Operations Center (SOC) as part of the Managed Threat Detection and Managed Detection & Response services, ensuring that subscribed customers are promptly alerted to emerging threats.

Darktrace detected an unusual ZIP file download alongside the anomalous script, followed by internal connectivity. This activity was correlated under an Enhanced Monitoring model.
Figure 4: Darktrace detected an unusual ZIP file download alongside the anomalous script, followed by internal connectivity. This activity was correlated under an Enhanced Monitoring model.

Darktrace Autonomous Response

Fortunately, Darktrace’s Autonomous Response capability was fully configured, enabling it to take immediate action against the offending device by blocking any further connections external to the malicious endpoint, 173.44.141[.]89. Additionally, Darktrace enforced a ‘group pattern of life’ on the device, restricting its behavior to match other devices in its peer group, ensuring it could not deviate from expected activity, while also blocking connections over 443, shutting down any unwanted internal scanning.

Figure 5: Actions performed by Darktrace’s Autonomous Response to contain the ongoing attack.

Conclusion

The rise of the MaaS ecosystem, coupled with attackers’ growing ability to customize tools and techniques for specific targets, is making intrusion prevention increasingly challenging for security teams. Many threat actors now leverage modular toolkits, dynamic infrastructure, and tailored payloads to evade static defenses and exploit even minor visibility gaps. In this instance, Darktrace demonstrated its capability to counter these evolving tactics by identifying early-stage attack chain behaviors such as network scanning and the initial infection attempt. Autonomous Response then blocked the CastleLoader IP delivering the malicious ZIP payload, halting the attack before escalation and protecting the organization from a potentially damaging multi-stage compromise

Credit to Ahmed Gardezi (Cyber Analyst) Tyler Rhea (Senior Cyber Analyst)
Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

  • Anomalous Connection / Unusual Internal Connections
  • Anomalous File / Zip or Gzip from Rare External Location
  • Anomalous File / Script from Rare External Location
  • Initial Attack Chain Activity (Enhanced Monitoring Model)

MITRE ATT&CK Mapping

  • T15588.001 - Resource Development – Malware
  • TG1599 – Defence Evasion – Network Boundary Bridging
  • T1046 – Discovery – Network Service Scanning
  • T1189 – Initial Access

List of IoCs
IoC - Type - Description + Confidence

  • 173.44.141[.]89 – IP – CastleLoader C2 Infrastructure
  • 173.44.141[.]89/service/download/data_5x.bin – URI – CastleLoader Script
  • 173.44.141[.]89/service/download/data_6x.bin – URI  - CastleLoader Script
  • wsc.zip – ZIP file – Possible Payload

References

[1] - https://blog.polyswarm.io/castleloader

[2] - https://www.recordedfuture.com/research/from-castleloader-to-castlerat-tag-150-advances-operations

[3] - https://www.pcrisk.com/removal-guides/34160-castleloader-malware

[4] - https://www.scworld.com/brief/malware-loader-castleloader-targets-devices-via-fake-github-clickfix-phishing

[5] https://www.virustotal.com/gui/ip-address/173.44.141.89/community

[6] https://thehackernews.com/2025/07/castleloader-malware-infects-469.html

[7] https://www.cryptika.com/new-castleloader-attack-using-cloudflare-themed-clickfix-technique-to-infect-windows-computers/

[8] https://www.cryptika.com/castlebot-malware-as-a-service-deploys-range-of-payloads-linked-to-ransomware-attacks/

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November 20, 2025

Managing OT Remote Access with Zero Trust Control & AI Driven Detection

managing OT remote access with zero trust control and ai driven detectionDefault blog imageDefault blog image

The shift toward IT-OT convergence

Recently, industrial environments have become more connected and dependent on external collaboration. As a result, truly air-gapped OT systems have become less of a reality, especially when working with OEM-managed assets, legacy equipment requiring remote diagnostics, or third-party integrators who routinely connect in.

This convergence, whether it’s driven by digital transformation mandates or operational efficiency goals, are making OT environments more connected, more automated, and more intertwined with IT systems. While this convergence opens new possibilities, it also exposes the environment to risks that traditional OT architectures were never designed to withstand.

The modernization gap and why visibility alone isn’t enough

The push toward modernization has introduced new technology into industrial environments, creating convergence between IT and OT environments, and resulting in a lack of visibility. However, regaining that visibility is just a starting point. Visibility only tells you what is connected, not how access should be governed. And this is where the divide between IT and OT becomes unavoidable.

Security strategies that work well in IT often fall short in OT, where even small missteps can lead to environmental risk, safety incidents, or costly disruptions. Add in mounting regulatory pressure to enforce secure access, enforce segmentation, and demonstrate accountability, and it becomes clear: visibility alone is no longer sufficient. What industrial environments need now is precision. They need control. And they need to implement both without interrupting operations. All this requires identity-based access controls, real-time session oversight, and continuous behavioral detection.

The risk of unmonitored remote access

This risk becomes most evident during critical moments, such as when an OEM needs urgent access to troubleshoot a malfunctioning asset.

Under that time pressure, access is often provisioned quickly with minimal verification, bypassing established processes. Once inside, there’s little to no real-time oversight of user actions whether they’re executing commands, changing configurations, or moving laterally across the network. These actions typically go unlogged or unnoticed until something breaks. At that point, teams are stuck piecing together fragmented logs or post-incident forensics, with no clear line of accountability.  

In environments where uptime is critical and safety is non-negotiable, this level of uncertainty simply isn’t sustainable.

The visibility gap: Who’s doing what, and when?

The fundamental issue we encounter is the disconnect between who has access and what they are doing with it.  

Traditional access management tools may validate credentials and restrict entry points, but they rarely provide real-time visibility into in-session activity. Even fewer can distinguish between expected vendor behavior and subtle signs of compromise, misuse or misconfiguration.  

As a result, OT and security teams are often left blind to the most critical part of the puzzle, intent and behavior.

Closing the gaps with zero trust controls and AI‑driven detection

Managing remote access in OT is no longer just about granting a connection, it’s about enforcing strict access parameters while continuously monitoring for abnormal behavior. This requires a two-pronged approach: precision access control, and intelligent, real-time detection.

Zero Trust access controls provide the foundation. By enforcing identity-based, just-in-time permissions, OT environments can ensure that vendors and remote users only access the systems they’re explicitly authorized to interact with, and only for the time they need. These controls should be granular enough to limit access down to specific devices, commands, or functions. By applying these principles consistently across the Purdue Model, organizations can eliminate reliance on catch-all VPN tunnels, jump servers, and brittle firewall exceptions that expose the environment to excess risk.

Access control is only one part of the equation

Darktrace / OT complements zero trust controls with continuous, AI-driven behavioral detection. Rather than relying on static rules or pre-defined signatures, Darktrace uses Self-Learning AI to build a live, evolving understanding of what’s “normal” in the environment, across every device, protocol, and user. This enables real-time detection of subtle misconfigurations, credential misuse, or lateral movement as they happen, not after the fact.

By correlating user identity and session activity with behavioral analytics, Darktrace gives organizations the full picture: who accessed which system, what actions they performed, how those actions compared to historical norms, and whether any deviations occurred. It eliminates guesswork around remote access sessions and replaces it with clear, contextual insight.

Importantly, Darktrace distinguishes between operational noise and true cyber-relevant anomalies. Unlike other tools that lump everything, from CVE alerts to routine activity, into a single stream, Darktrace separates legitimate remote access behavior from potential misuse or abuse. This means organizations can both audit access from a compliance standpoint and be confident that if a session is ever exploited, the misuse will be surfaced as a high-fidelity, cyber-relevant alert. This approach serves as a compensating control, ensuring that even if access is overextended or misused, the behavior is still visible and actionable.

If a session deviates from learned baselines, such as an unusual command sequence, new lateral movement path, or activity outside of scheduled hours, Darktrace can flag it immediately. These insights can be used to trigger manual investigation or automated enforcement actions, such as access revocation or session isolation, depending on policy.

This layered approach enables real-time decision-making, supports uninterrupted operations, and delivers complete accountability for all remote activity, without slowing down critical work or disrupting industrial workflows.

Where Zero Trust Access Meets AI‑Driven Oversight:

  • Granular Access Enforcement: Role-based, just-in-time access that aligns with Zero Trust principles and meets compliance expectations.
  • Context-Enriched Threat Detection: Self-Learning AI detects anomalous OT behavior in real time and ties threats to access events and user activity.
  • Automated Session Oversight: Behavioral anomalies can trigger alerting or automated controls, reducing time-to-contain while preserving uptime.
  • Full Visibility Across Purdue Layers: Correlated data connects remote access events with device-level behavior, spanning IT and OT layers.
  • Scalable, Passive Monitoring: Passive behavioral learning enables coverage across legacy systems and air-gapped environments, no signatures, agents, or intrusive scans required.

Complete security without compromise

We no longer have to choose between operational agility and security control, or between visibility and simplicity. A Zero Trust approach, reinforced by real-time AI detection, enables secure remote access that is both permission-aware and behavior-aware, tailored to the realities of industrial operations and scalable across diverse environments.

Because when it comes to protecting critical infrastructure, access without detection is a risk and detection without access control is incomplete.

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Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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