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October 14, 2024

How Triada Affects Banking and Communication Apps

Explore the intricacies of the Triada Trojan and its targeting of communication and banking apps. Learn how to safeguard against this threat.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Torres
Cyber Analyst
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14
Oct 2024

The rise of android malware

Recently, there has been a significant increase in malware strains targeting mobile devices, with a growing number of Android-based malware families, such as banking trojans, which aim to steal sensitive banking information from organizations and individuals worldwide.

These malware families attempt to access users’ accounts to steal online banking credentials and cookies, bypass multi-factor authentication (MFA), and conduct automatic transactions to steal funds [1]. They often masquerade as legitimate software or communications from social media platforms to compromise devices. Once installed, they use tactics such as keylogging, dumping cached credentials, and searching the file system for stored passwords to steal credentials, take over accounts, and potentially perform identity theft [1].

One recent example is the Antidot Trojan, which infects devices by disguising itself as an update page for Google Play. It establishes a command-and-control (C2) channel with a server, allowing malicious actors to execute commands and collect sensitive data [2].

Despite these malware’s ability to evade detection by standard security software, for example, by changing their code [3], Darktrace recently detected another Android malware family, Triada, communicating with a C2 server and exfiltrating data.

Triada: Background and tactics

First surfacing in 2016, Triada is a modular mobile trojan known to target banking and financial applications, as well as popular communication applications like WhatsApp, Facebook, and Google Mail [4]. It has been deployed as a backdoor on devices such as CTV boxes, smartphones, and tablets during the supply chain process [5]. Triada can also be delivered via drive-by downloads, phishing campaigns, smaller trojans like Leech, Ztorg, and Gopro, or more recently, as a malicious module in applications such as unofficial versions of WhatsApp, YoWhatsApp, and FM WhatsApp [6] [7].

How does Triada work?

Once downloaded onto a user’s device, Triada collects information about the system, such as the device’s model, OS version, SD card space, and list of installed applications, and sends this information to a C2 server. The server then responds with a configuration file containing the device’s personal identification number and settings, including the list of modules to be installed.

After a device has been successfully infected by Triada, malicious actors can monitor and intercept incoming and outgoing texts (including two-factor authentication messages), steal login credentials and credit card information from financial applications, divert in-application purchases to themselves, create fake messaging and email accounts, install additional malicious applications, infect devices with ransomware, and take control of the camera and microphone [4] [7].

For devices infected by unofficial versions of WhatsApp, which are downloaded from third-party app stores [9] and from mobile applications such as Snaptube and Vidmate , Triada collects unique device identifiers, information, and keys required for legitimate WhatsApp to work and sends them to a remote server to register the device [7] [12]. The server then responds by sending a link to the Triada payload, which is downloaded and launched. This payload will also download additional malicious modules, sign into WhatsApp accounts on the target’s phone, and request the same permissions as the legitimate WhatsApp application, such as access to SMS messages. If granted, a malicious actor can sign the user up for paid subscriptions without their knowledge. Triada then collects information about the user’s device and mobile operator and sends it to the C2 server [9] [12].

How does Triada avoid detection?

Triada evades detection by modifying the Zygote process, which serves as a template for every application in the Android OS. This enables the malware to become part of every application launched on a device [3]. It also substitutes system functions and conceals modules from the list of running processes and installed apps, ensuring that the system does not raise the alarm [3]. Additionally, as Triada connects to a C2 server on the first boot, infected devices remain compromised even after a factory reset [4].

Triada attack overview

Across multiple customer deployments, devices were observed making a large number of connections to a range of hostnames, primarily over encrypted SSL and HTTPS protocols. These hostnames had never previously been observed on the customers’ networks and appear to be algorithmically generated. Examples include “68u91.66foh90o[.]com”, “92n7au[.]uhabq9[.]com”, “9yrh7.mea5ms[.]com”, and “is5jg.3zweuj[.]com”.

External Sites Summary Graph showing the rarity of the hostname “92n7au[.]uhabq9[.]com” on a customer network.
Figure 1: External Sites Summary Graph showing the rarity of the hostname “92n7au[.]uhabq9[.]com” on a customer network.

Most of the IP addresses associated with these hostnames belong to an ASN associated with the cloud provider Alibaba (i.e., AS45102 Alibaba US Technology Co., Ltd). These connections were made over a range of high number ports over 1000, most commonly over 30000 such as 32091, which Darktrace recognized as extremely unusual for the SSL and HTTPS protocols.

Screenshot of a Model Alert Event log showing a device connecting to the endpoint “is5jg[.]3zweuj[.]com” over port 32091.
Figure 2: Screenshot of a Model Alert Event log showing a device connecting to the endpoint “is5jg[.]3zweuj[.]com” over port 32091.

On several customer deployments, devices were seen exfiltrating data to hostnames which also appeared to be algorithmically generated. This occurred via HTTP POST requests containing unusual URI strings that were made without a prior GET request, indicating that the infected device was using a hardcoded list of C2 servers.

Screenshot of a Model Alert Event Log showing the device posting the string “i8xps1” to the hostname “72zf6.rxqfd[.]com.
Figure 3: Screenshot of a Model Alert Event Log showing the device posting the string “i8xps1” to the hostname “72zf6.rxqfd[.]com.
 Screenshot of a Model Alert Event Log showing the device posting the string “sqyjyadwwq” to the hostname “9yrh7.mea5ms[.]com”.
Figure 4: Screenshot of a Model Alert Event Log showing the device posting the string “sqyjyadwwq” to the hostname “9yrh7.mea5ms[.]com”.

These connections correspond with reports that devices affected by Triada communicate with the C2 server to transmit their information and receive instructions for installing the payload.

A number of these endpoints have communicating files associated with the unofficial WhatsApp versions YoWhatsApp and FM WhatsApp [11] [12] [13] . This could indicate that the devices connecting to these endpoints were infected via malicious modules in the unofficial versions of WhatsApp, as reported by open-source intelligence (OSINT) [10] [12]. It could also mean that the infected devices are using these connections to download additional files from the C2 server, which could infect systems with additional malicious modules related to Triada.

Moreover, on certain customer deployments, shortly before or after connecting to algorithmically generated hostnames with communicating files linked to YoWhatsApp and FM WhatsApp, devices were also seen connecting to multiple endpoints associated with WhatsApp and Facebook.

Screenshot from a device’s event log showing connections to endpoints associated with WhatsApp shortly after it connected to “9yrh7.mea5ms[.]com”.
Figure 5: Screenshot from a device’s event log showing connections to endpoints associated with WhatsApp shortly after it connected to “9yrh7.mea5ms[.]com”.

These surrounding connections indicate that Triada is attempting to sign in to the users’ WhatsApp accounts on their mobile devices to request permissions such as access to text messages. Additionally, Triada sends information about users’ devices and mobile operators to the C2 server.

The connections made to the algorithmically generated hostnames over SSL and HTTPS protocols, along with the HTTP POST requests, triggered multiple Darktrace models to alert. These models include those that detect connections to potentially algorithmically generated hostnames, connections over ports that are highly unusual for the protocol used, unusual connectivity over the SSL protocol, and HTTP POSTs to endpoints that Darktrace has determined to be rare for the network.

Conclusion

Recently, the use of Android-based malware families, aimed at stealing banking and login credentials, has become a popular trend among threat actors. They use this information to perform identity theft and steal funds from victims worldwide.

Across affected customers, multiple devices were observed connecting to a range of likely algorithmically generated hostnames over SSL and HTTPS protocols. These devices were also seen sending data out of the network to various hostnames via HTTP POST requests without first making a GET request. The URIs in these requests appeared to be algorithmically generated, suggesting the exfiltration of sensitive network data to multiple Triada C2 servers.

This activity highlights the sophisticated methods used by malware like Triada to evade detection and exfiltrate data. It underscores the importance of advanced security measures and anomaly-based detection systems to identify and mitigate such mobile threats, protecting sensitive information and maintaining network integrity.

Credit to: Justin Torres (Senior Cyber Security Analyst) and Charlotte Thompson (Cyber Security Analyst).

Appendices

Darktrace Model Detections

Model Alert Coverage

Anomalous Connection / Application Protocol on Uncommon Port

Anomalous Connection / Multiple Connections to New External TCP Port

Anomalous Connection / Multiple HTTP POSTS to Rare Hostname

Anomalous Connections / Multiple Failed Connections to Rare Endpoint

Anomalous Connection / Suspicious Expired SSL

Compromise / DGA Beacon

Compromise / Domain Fluxing

Compromise / Fast Beaconing to DGA

Compromise / Sustained SSL or HTTP Increase

Compromise / Unusual Connections to Rare Lets Encrypt

Unusual Activity / Unusual External Activity

AI Analyst Incident Coverage

Unusual Repeated Connections to Multiple Endpoints

Possible SSL Command and Control

Unusual Repeated Connections

List of Indicators of Compromise (IoCs)

Ioc – Type - Description

  • is5jg[.]3zweuj[.]com - Hostname - Triada C2 Endpoint
  • 68u91[.]66foh90o[.]com - Hostname - Triada C2 Endpoint
  • 9yrh7[.]mea5ms[.]com - Hostname - Triada C2 Endpoint
  • 92n7au[.]uhabq9[.]com - Hostname - Triada C2 Endpoint
  • 4a5x2[.]fs4ah[.]com - Hostname - Triada C2 Endpoint
  • jmll4[.]66foh90o[.]com - Hostname - Triada C2 Endpoint
  • mrswd[.]wo87sf[.]com - Hostname - Triada C2 Endpoint
  • lptkw[.]s4xx6[.]com - Hostname - Triada C2 Endpoint
  • ya27fw[.]k6zix6[.]com - Hostname - Triada C2 Endpoint
  • w0g25[.]66foh90o[.]com - Hostname - Triada C2 Endpoint
  • kivr8[.]wd6vy[.]com - Hostname - Triada C2 Endpoint
  • iuwe64[.]ct8pc6[.]com - Hostname - Triada C2 Endpoint
  • qefgn[.]8z0le[.]com - Hostname - Triada C2 Endpoint
  • a6y0x[.]xu0h7[.]com - Hostname - Triada C2 Endpoint
  • wewjyw[.]qb6ges[.]com - Hostname - Triada C2 Endpoint
  • vx9dle[.]n0qq3z[.]com - Hostname - Triada C2 Endpoint
  • 72zf6[.]rxqfd[.]com - Hostname - Triada C2 Endpoint
  • dwq[.]fsdw4f[.]com - Hostname - Triada C2 Endpoint
  • tqq6g[.]66foh90o[.]com - Hostname - Triada C2 Endpoint
  • 1rma1[.]4f8uq[.]com - Hostname - Triada C2 Endpoint
  • 0fdwa[.]7j3gj[.]com - Hostname - Triada C2 Endpoint
  • 5a7en[.]1e42t[.]com - Hostname - Triada C2 Endpoint
  • gmcp4[.]1e42t[.]com - Hostname - Triada C2 Endpoint
  • g7190[.]rt14v[.]com - Hostname - Triada C2 Endpoint
  • goyvi[.]2l2wa[.]com - Hostname - Triada C2 Endpoint
  • zq6kk[.]ca0qf[.]com - Hostname - Triada C2 Endpoint
  • sv83k[.]bn3avv[.]com - Hostname - Triada C2 Endpoint
  • 9sae7h[.]ct8pc6[.]com - Hostname - Triada C2 Endpoint
  • jpygmk[.]qt7tqr[.]com - Hostname - Triada C2 Endpoint
  • av2wg[.]rt14v[.]com - Hostname - Triada C2 Endpoint
  • ugbrg[.]osz1p[.]com - Hostname - Triada C2 Endpoint
  • hw2dm[.]wtws9k[.]com - Hostname - Triada C2 Endpoint
  • kj9atb[.]hai8j1[.]com - Hostname - Triada C2 Endpoint
  • pls9b[.]b0vb3[.]com - Hostname - Triada C2 Endpoint
  • 8rweau[.]j7e7r[.]com - Hostname - Triada C2 Endpoint
  • wkc5kn[.]j7e7r[.]com - Hostname - Triada C2 Endpoint
  • v58pq[.]mpvflv[.]com - Hostname - Triada C2 Endpoint
  • zmai4k[.]huqp3e[.]com - Hostname - Triada C2 Endpoint
  • eajgum[.]huqp3e[.]com - Hostname - Triada C2 Endpoint
  • mxl9zg[.]kv0pzv[.]com - Hostname - Triada C2 Endpoint
  • ad1x7[.]mea5ms[.]com - Hostname - Triada C2 Endpoint
  • ixhtb[.]s9gxw8[.]com - Hostname - Triada C2 Endpoint
  • vg1ne[.]uhabq9[.]com - Hostname - Triada C2 Endpoint
  • q5gd0[.]birxpk[.]com - Hostname - Triada C2 Endpoint
  • dycsw[.]h99n6[.]com - Hostname - Triada C2 Endpoint
  • a3miu[.]h99n6[.]com - Hostname - Triada C2 Endpoint
  • qru62[.]5qwu8b5[.]com - Hostname - Triada C2 Endpoint
  • 3eox8[.]abxkoop[.]com - Hostname - Triada C2 Endpoint
  • 0kttj[.]bddld[.]com - Hostname - Triada C2 Endpoint
  • gjhdr[.]xikuj[.]com - Hostname - Triada C2 Endpoint
  • zq6kk[.]wm0hd[.]com - Hostname - Triada C2 Endpoint
  • 8.222.219[.]234 - IP Address - Triada C2 Endpoint
  • 8.222.244[.]205 - IP Address - Triada C2 Endpoint
  • 8.222.243[.]182 - IP Address - Triada C2 Endpoint
  • 8.222.240[.]127 - IP Address - Triada C2 Endpoint
  • 8.219.123[.]139 - IP Address - Triada C2 Endpoint
  • 8.219.196[.]124 - IP Address - Triada C2 Endpoint
  • 8.222.217[.]73 - IP Address - Triada C2 Endpoint
  • 8.222.251[.]253 - IP Address - Triada C2 Endpoint
  • 8.222.194[.]254 - IP Address - Triada C2 Endpoint
  • 8.222.251[.]34 - IP Address - Triada C2 Endpoint
  • 8.222.216[.]105 - IP Address - Triada C2 Endpoint
  • 47.245.83[.]167 - IP Address - Triada C2 Endpoint
  • 198.200.54[.]56 - IP Address - Triada C2 Endpoint
  • 47.236.113[.]126 - IP Address - Triada C2 Endpoint
  • 47.241.47[.]128 - IP Address - Triada C2 Endpoint
  • /iyuljwdhxk - URI - Triada C2 URI
  • /gvuhlbzknh - URI - Triada C2 URI
  • /sqyjyadwwq - URI - Triada C2 URI
  • /cncyz3 - URI - Triada C2 URI
  • /42k0zk - URI - Triada C2 URI
  • /75kdl5 - URI - Triada C2 URI
  • /i8xps1 - URI - Triada C2 URI
  • /84gcjmo - URI - Triada C2 URI
  • /fkhiwf - URI - Triada C2 URI

MITRE ATT&CK Mapping

Technique Name - Tactic - ID - Sub-Technique of

Data Obfuscation - COMMAND AND CONTROL - T1001

Non-Standard Port - COMMAND AND CONTROL - T1571

Standard Application Layer Protocol - COMMAND AND CONTROL ICS - T0869

Non-Application Layer Protocol - COMMAND AND CONTROL - T1095

Masquerading - EVASION ICS - T0849

Man in the Browser - COLLECTION - T1185

Web Protocols - COMMAND AND CONTROL - T1071.001 -T1071

External Proxy - COMMAND AND CONTROL - T1090.002 - T1090

Domain Generation Algorithms - COMMAND AND CONTROL - T1568.002 - T1568

Web Services - RESOURCE DEVELOPMENT - T1583.006 - T1583

DNS - COMMAND AND CONTROL - T1071.004 - T1071

Fast Flux DNS - COMMAND AND CONTROL - T1568.001 - T1568

One-Way Communication - COMMAND AND CONTROL - T1102.003 - T1102

Digital Certificates - RESOURCE DEVELOPMENT - T1587.003 - T1587

References

[1] https://www.checkpoint.com/cyber-hub/cyber-security/what-is-trojan/what-is-a-banking-trojan/

[2] https://cyberfraudcentre.com/the-rise-of-the-antidot-android-banking-trojan-a-comprehensive-guide

[3] https://www.zimperium.com/glossary/banking-trojans/

[4] https://www.geeksforgeeks.org/what-is-triada-malware/

[5] https://www.infosecurity-magazine.com/news/malware-infected-devices-retailers/

[6] https://www.pcrisk.com/removal-guides/24926-triada-trojan-android

[7] https://securelist.com/malicious-whatsapp-mod-distributed-through-legitimate-apps/107690/

[8] https://securityboulevard.com/2024/02/impact-of-badbox-and-peachpit-malware-on-android-devices/

[9] https://threatpost.com/custom-whatsapp-build-malware/168892/

[10] https://securelist.com/triada-trojan-in-whatsapp-mod/103679/

[11] https://www.virustotal.com/gui/domain/is5jg.3zweuj.com/relations

[12] https://www.virustotal.com/gui/domain/92n7au.uhabq9.com/relations

[13] https://www.virustotal.com/gui/domain/68u91.66foh90o.com/relations

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Torres
Cyber Analyst

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September 30, 2025

Out of Character: Detecting Vendor Compromise and Trusted Relationship Abuse with Darktrace

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What is Vendor Email Compromise?

Vendor Email Compromise (VEC) refers to an attack where actors breach a third-party provider to exploit their access, relationships, or systems for malicious purposes. The initially compromised entities are often the target’s existing partners, though this can extend to any organization or individual the target is likely to trust.

It sits at the intersection of supply chain attacks and business email compromise (BEC), blending technical exploitation with trust-based deception. Attackers often infiltrate existing conversations, leveraging AI to mimic tone and avoid common spelling and grammar pitfalls. Malicious content is typically hosted on otherwise reputable file sharing platforms, meaning any shared links initially seem harmless.

While techniques to achieve initial access may have evolved, the goals remain familiar. Threat actors harvest credentials, launch subsequent phishing campaigns, attempt to redirect invoice payments for financial gain, and exfiltrate sensitive corporate data.

Why traditional defenses fall short

These subtle and sophisticated email attacks pose unique challenges for defenders. Few busy people would treat an ongoing conversation with a trusted contact with the same level of suspicion as an email from the CEO requesting ‘URGENT ASSISTANCE!’ Unfortunately, many traditional secure email gateways (SEGs) struggle with this too. Detecting an out-of-character email, when it does not obviously appear out of character, is a complex challenge. It’s hardly surprising, then, that 83% of organizations have experienced a security incident involving third-party vendors [1].  

This article explores how Darktrace detected four different vendor compromise campaigns for a single customer, within a two-week period in 2025.  Darktrace / EMAIL successfully identified the subtle indicators that these seemingly benign emails from trusted senders were, in fact, malicious. Due to the configuration of Darktrace / EMAIL in this customer’s environment, it was unable to take action against the malicious emails. However, if fully enabled to take Autonomous Response, it would have held all offending emails identified.

How does Darktrace detect vendor compromise?

The answer lies at the core of how Darktrace operates: anomaly detection. Rather than relying on known malicious rules or signatures, Darktrace learns what ‘normal’ looks like for an environment, then looks for anomalies across a wide range of metrics. Despite the resourcefulness of the threat actors involved in this case, Darktrace identified many anomalies across these campaigns.

Different campaigns, common traits

A wide variety of approaches was observed. Individuals, shared mailboxes and external contractors were all targeted. Two emails originated from compromised current vendors, while two came from unknown compromised organizations - one in an associated industry. The sender organizations were either familiar or, at the very least, professional in appearance, with no unusual alphanumeric strings or suspicious top-level domains (TLDs). Subject line, such as “New Approved Statement From [REDACTED]” and “[REDACTED] - Proposal Document” appeared unremarkable and were not designed to provoke heightened emotions like typical social engineering or BEC attempts.

All emails had been given a Microsoft Spam Confidence Level of 1, indicating Microsoft did not consider them to be spam or malicious [2]. They also passed authentication checks (including SPF, and in some cases DKIM and DMARC), meaning they appeared to originate from an authentic source for the sender domain and had not been tampered with in transit.  

All observed phishing emails contained a link hosted on a legitimate and commonly used file-sharing site. These sites were often convincingly themed, frequently featuring the name of a trusted vendor either on the page or within the URL, to appear authentic and avoid raising suspicion. However, these links served only as the initial step in a more complex, multi-stage phishing process.

A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Figure 1: A legitimate file sharing site used in phishing emails to host a secondary malicious link.
Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.
Figure 2: Another example of a legitimate file sharing endpoint sent in a phishing email and used to host a malicious link.

If followed, the recipient would be redirected, sometimes via CAPTCHA, to fake Microsoft login pages designed to capturing credentials, namely http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html and https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html#.

The latter made use of homoglyphs to deceive the user, with a link referencing ‘s3cure0line’, rather than ‘secureonline’. Post-incident investigation using open-source intelligence (OSINT) confirmed that the domains were linked to malicious phishing endpoints [3] [4].

Fake Microsoft login page designed to harvest credentials.
Figure 3: Fake Microsoft login page designed to harvest credentials.
Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.
Figure 4: Phishing kit with likely AI-generated image, designed to harvest user credentials. The URL uses ‘s3cure0line’ instead of ‘secureonline’, a subtle misspelling intended to deceive users.

Darktrace Anomaly Detection

Some senders were unknown to the network, with no previous outbound or inbound emails. Some had sent the email to multiple undisclosed recipients using BCC, an unusual behavior for a new sender.  

Where the sender organization was an existing vendor, Darktrace recognized out-of-character behavior, in this case it was the first time a link to a particular file-sharing site had been shared. Often the links themselves exhibited anomalies, either being unusually prominent or hidden altogether - masked by text or a clickable image.

Crucially, Darktrace / EMAIL is able to identify malicious links at the time of processing the emails, without needing to visit the URLs or analyze the destination endpoints, meaning even the most convincing phishing pages cannot evade detection – meaning even the most convincing phishing emails cannot evade detection. This sets it apart from many competitors who rely on crawling the endpoints present in emails. This, among other things, risks disruption to user experience, such as unsubscribing them from emails, for instance.

Darktrace was also able to determine that the malicious emails originated from a compromised mailbox, using a series of behavioral and contextual metrics to make the identification. Upon analysis of the emails, Darktrace autonomously assigned several contextual tags to highlight their concerning elements, indicating that the messages contained phishing links, were likely sent from a compromised account, and originated from a known correspondent exhibiting out-of-character behavior.

A summary of the anomalous email, confirming that it contained a highly suspicious link.
Figure 5: Tags assigned to offending emails by Darktrace / EMAIL.

Figure 6: A summary of the anomalous email, confirming that it contained a highly suspicious link.

Out-of-character behavior caught in real-time

In another customer environment around the same time Darktrace / EMAIL detected multiple emails with carefully crafted, contextually appropriate subject lines sent from an established correspondent being sent to 30 different recipients. In many cases, the attacker hijacked existing threads and inserted their malicious emails into an ongoing conversation in an effort to blend in and avoid detection. As in the previous, the attacker leveraged a well-known service, this time ClickFunnels, to host a document containing another malicious link. Once again, they were assigned a Microsoft Spam Confidence Level of 1, indicating that they were not considered malicious.

The legitimate ClickFunnels page used to host a malicious phishing link.
Figure 7: The legitimate ClickFunnels page used to host a malicious phishing link.

This time, however, the customer had Darktrace / EMAIL fully enabled to take Autonomous Response against suspicious emails. As a result, when Darktrace detected the out-of-character behavior, specifically, the sharing of a link to a previously unused file-sharing domain, and identified the likely malicious intent of the message, it held the email, preventing it from reaching recipients’ inboxes and effectively shutting down the attack.

Figure 8: Darktrace / EMAIL’s detection of malicious emails inserted into an existing thread.*

*To preserve anonymity, all real customer names, email addresses, and other identifying details have been redacted and replaced with fictitious placeholders.

Legitimate messages in the conversation were assigned an Anomaly Score of 0, while the newly inserted malicious emails identified and were flagged with the maximum score of 100.

Key takeaways for defenders

Phishing remains big business, and as the landscape evolves, today’s campaigns often look very different from earlier versions. As with network-based attacks, threat actors are increasingly leveraging legitimate tools and exploiting trusted relationships to carry out their malicious goals, often staying under the radar of security teams and traditional email defenses.

As attackers continue to exploit trusted relationships between organizations and their third-party associates, security teams must remain vigilant to unexpected or suspicious email activity. Protecting the digital estate requires an email solution capable of identifying malicious characteristics, even when they originate from otherwise trusted senders.

Credit to Jennifer Beckett (Cyber Analyst), Patrick Anjos (Senior Cyber Analyst), Ryan Traill (Analyst Content Lead), Kiri Addison (Director of Product)

Appendices

IoC - Type - Description + Confidence  

- http://pub-ac94c05b39aa4f75ad1df88d384932b8.r2[.]dev/offline[.]html#p – fake Microsoft login page

- https://s3.us-east-1.amazonaws[.]com/s3cure0line-0365cql0.19db86c3-b2b9-44cc-b339-36da233a3be2ml0qin/s3cccql0.19db86c3-b2b9-44cc-b339-36da233a3be2%26l0qn[.]html# - link to domain used in homoglyph attack

MITRE ATT&CK Mapping  

Tactic – Technique – Sub-Technique  

Initial Access - Phishing – (T1566)  

References

1.     https://gitnux.org/third-party-risk-statistics/

2.     https://learn.microsoft.com/en-us/defender-office-365/anti-spam-spam-confidence-level-scl-about

3.     https://www.virustotal.com/gui/url/5df9aae8f78445a590f674d7b64c69630c1473c294ce5337d73732c03ab7fca2/detection

4.     https://www.virustotal.com/gui/url/695d0d173d1bd4755eb79952704e3f2f2b87d1a08e2ec660b98a4cc65f6b2577/details

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content

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October 1, 2025

Announcing Unified OT Security with Dedicated OT Workflows, Segmentation-Aware Risk Insights, and Next-Gen Endpoint Visibility for Industrial Teams

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The challenge of convergence without clarity

Convergence is no longer a roadmap idea, it is the daily reality for industrial security teams. As Information Technology (IT) and Operational Technology (OT) environments merge, the line between a cyber incident and an operational disruption grows increasingly hard to define. A misconfigured firewall rule can lead to downtime. A protocol misuse might look like a glitch. And when a pump stalls but nothing appears in the Security Operations Center (SOC) dashboard, teams are left asking: is this operational or is this a threat?

The lack of shared context slows down response, creates friction between SOC analysts and plant engineers, and leaves organizations vulnerable at exactly the points where IT and OT converge. Defenders need more than alerts, they need clarity that both sides can trust.

The breakthrough with Darktrace / OT

This latest Darktrace / OT release was built to deliver exactly that. It introduces shared context between Security, IT, and OT operations, helping reduce friction and close the security gaps at the intersection of these domains.

With a dedicated dashboard built for operations teams, extended visibility into endpoints for new forms of detection and CVE collection, expanded protocol coverage, and smarter risk modeling aligned to segmentation policies, teams can now operate from a shared source of truth. These enhancements are not just incremental upgrades, they are foundational improvements designed to bring clarity, efficiency, and trust to converged environments.

A dashboard built for OT engineers

The new Operational Overview provides OT engineers with a workspace designed for them, not for SOC analysts. It brings asset management, risk insights and operational alerts into one place. Engineers can now see activity like firmware changes, controller reprograms or the sudden appearance of a new workstation on the network, providing a tailored view for critical insights and productivity gains without navigating IT-centric workflows. Each device view is now enriched with cross-linked intelligence, make, model, firmware version and the roles inferred by Self-Learning AI, making it easier to understand how each asset behaves, what function it serves, and where it fits within the broader industrial process. By suppressing IT-centric noise, the dashboard highlights only the anomalies that matter to operations, accelerating triage, enabling smoother IT/OT collaboration, and reducing time to root cause without jumping between tools.

This is usability with purpose, a view that matches OT workflows and accelerates response.

Figure 1: The Operational Overview provides an intuitive dashboard summarizing all OT Assets, Alerts, and Risk.

Full-spectrum coverage across endpoints, sensors and protocols

The release also extends visibility into areas that have traditionally been blind spots. Engineering workstations, Human-Machine Interfaces (HMIs), contractor laptops and field devices are often the entry points for attackers, yet the hardest to monitor.

Darktrace introduces Network Endpoint eXtended Telemetry (NEXT) for OT, a lightweight collector built for segmented and resource-constrained environments. NEXT for OT uses Endpoint sensors to capture localized network, and now process-level telemetry, placing it in context alongside other network and asset data to:

  1. Identify vulnerabilities and OS data, which is leveraged by OT Risk Management for risk scoring and patching prioritization, removing the need for third-party CVE collection.
  1. Surface novel threats using Self-Learning AI that standalone Endpoint Detection and Response (EDR) would miss.
  1. Extend Cyber AI Analyst investigations through to the endpoint root cause.

NEXT is part of our existing cSensor endpoint agent, can be deployed standalone or alongside existing EDR tools, and allows capabilities to be enabled or disabled depending on factors such as security or OT team objectives and resource utilization.

Figure 2: Darktrace / OT delivers CVE patch priority insights by combining threat intelligence with extended network and endpoint telemetry

The family of Darktrace Endpoint sensors also receive a boost in deployment flexibility, with on-prem server-based setups, as well as a Windows driver tailored for zero-trust and high-security environments.

Protocol coverage has been extended where it matters most. Darktrace now performs protocol analysis of a wider range of GE and Mitsubishi protocols, giving operators real-time visibility into commands and state changes on Programmable Logic Controllers (PLCs), robots and controllers. Backed by Self-Learning AI, this inspection does more than parse traffic, it understands what normal looks like and flags deviations that signal risk.

Integrated risk and governance workflows

Security data is only valuable when it drives action. Darktrace / OT delivers risk insights that go beyond patching, helping teams take meaningful steps even when remediation isn't possible. Risk is assessed not just by CVE presence, but by how network segmentation, firewall policies, and attack path logic neutralize or contain real-world exposure. This approach empowers defenders to deprioritize low-impact vulnerabilities and focus effort where risk truly exists. Building on the foundation introduced in release 6.3, such as KEV enrichment, endpoint OS data, and exploit mapping, this release introduces new integrations that bring Darktrace / OT intelligence directly into governance workflows.

Fortinet FortiGate firewall ingestion feeds segmentation rules into attack path modeling, revealing real exposure when policies fail and closing feeds into patching prioritization based on a policy to CVE exposure assessment.

  • ServiceNow Configuration Management Database (CMDB) sync ensures asset intelligence stays current across governance platforms, eliminating manual inventory work.

Risk modeling has also been made more operationally relevant. Scores are now contextualized by exploitability, asset criticality, firewall policy, and segmentation posture. Patch recommendations are modeled in terms of safety, uptime and compliance rather than just Common Vulnerability Scoring System (CVSS) numbers. And importantly, risk is prioritized across the Purdue Model, giving defenders visibility into whether vulnerabilities remain isolated to IT or extend into OT-critical layers.

Figure 3: Attack Path Modeling based on NetFlow and network topology reveals high risk points of IT/OT convergence.

The real-world impact for defenders

In today’s environments, attackers move fluidly between IT and OT. Without unified visibility and shared context, incidents cascade faster than teams can respond.

With this release, Darktrace / OT changes that reality. The Operational Overview gives Engineers a dashboard they can use daily, tailored to their workflows. SOC analysts can seamlessly investigate telemetry across endpoints, sensors and protocols that were once blind spots. Operators gain transparency into PLCs and controllers. Governance teams benefit from automated integrations with platforms like Fortinet and ServiceNow. And all stakeholders work from risk models that reflect what truly matters: safety, uptime and compliance.

This release is not about creating more alerts. It is about providing more clarity. By unifying context across IT and OT, Darktrace / OT enables defenders to see more, understand more and act faster.

Because in environments where safety and uptime are non-negotiable, clarity is what matters most.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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