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August 17, 2023

Successfully Containing an Admin Credential Attack

Discover how Darktrace's anomaly-based threat detection thwarted a cyber-attack on a customer's network, stopping a malicious actor in their tracks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
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17
Aug 2023

What is Admin Credential Abuse?

In an effort to remain undetected by increasingly vigilant security teams, malicious actors across the threat landscape often resort to techniques that allow them to remain ‘quiet’ on the network and carry out their objectives subtly. One such technique often employed by attackers is using highly privileged credentials to carry out malicious activity.

This emphasizes the need to be hyper vigilant and not assume that ‘administrative’ activity using privileged credentials is legitimate. In this way, both internal visibility and defense in-depth are needed, as well as a strong understanding of ‘normal’ administrative activity to then identify any deviations from this.  

In one recent example, Darktrace identified a threat actor attempting to use privileged administrative credentials to move laterally through a customer’s network and compromise two further critical servers. Darktrace DETECT™ identified that this activity was unusual and alerted the customer to early signs of compromise, reconnaissance and lateral movement to the other critical devices, while Darktrace RESPOND™ acted autonomously to inhibit the spread of activity and allowed the customer to quarantine the compromised devices.

Attack Overview and Darktrace Coverage

Over the course of a week in late May 2023, Darktrace observed a compromise on the network of a customer in the Netherlands. The threat actors primarily used living off the land techniques, abusing legitimate administrative credentials and executables to perform unexpected activities. This technique is intended to go under the radar of traditional security tools that are often unable to distinguish between the legitimate or malicious use of privileged credentials.

Darktrace was the only security solution in the customer’s stack that way able to detect and contain the attack, preventing it from spreading through their digital estate.

1. Device Reactivated

On May 22, 2023, Darktrace began to observe traffic originating from a File Server device which prior to this, had been been inactive on the network for some time, with no incoming or outgoing traffic recently observed for this IP. Therefore, upon initiating connections again, Darktrace’s AI tagged the device with the “Re-Activated Device” label. It also tagged the device as an “Internet Facing System”, which could represent an initial point of compromise.

Following this, the device was observed using an administrative credential that was commonly used across network, with no clear indications of brute-force activity or successive login failures preceeding this activity. The unusual use of a known credential on a network can be very difficult to detect for traditional security tools. Darktrace’s anomaly-based detection allows it to recognize subtle deviations in device behavior meaning it is uniquely placed to recognize this type of activity.

2. Reconaissance  

On the following day, the affected device began to perform SMB scans for open 445 ports, and writing files such as srvsvc and winreg, both of which are indicative of network  reconnaissance. Srvsvc is used to enumerate available SMB shares on destination devices which could be used to then write malicious files to these shares, while Winreg (Windows Registry) is used to store information that configures users, applications, and hardware devices [1]. Darktrace also observed the device carrying out DCE_RPC activity and making Windows Management Instrumentation (WMI) enumeration requests to other internal devices.

3. Lateral Movement via SMB

On May 24 and May 30, Darktrace observed the same device writing files over SMB to a number of other internal devices, including an SMB server and the Domain Controller. Darktrace identified that these writers were to privileged credential paths, such as C$ and ADMIN$, and it further recognized that the device was using the compromised administrative credential.

The files included remote command executable files (.exe) and batch scripts which execute commands upon clicking in a serial order. This behavior is indicative of a threat actor performing lateral movement in an attempt to infect other devices and strengthen their foothold in the network.

Files written:

·       LogConverter.bat

·       sql.bat

·       Microsoft.NodejsTools.PressAnyKey.exe

·       PSEXESVC.exe

·       Microsoft.NodejsTools.PressAnyKey.lnk

·       CG6oDkyFHl3R.t

5. Reconnaissance Spread

Around the same time as the observed lateral movement activity, between May 24 and May 30, the initially compromised device continued SMB and DCE_RPC activity, mainly involving SMB writes of files such as srvsvc, and PSEXESVC.exe.

Then, on May 28, Darktrace identified another internal Domain Controller engaging in similar suspicious behavior to the original compromised device. This included network scanning, enumeration and service control activity, indicating a spread of further malicious reconnaissance.

Following the successful detection of this activity, Darktrace’s Cyber AI Analyst launched autonomous investigations which was able to correlate incidents from multiple affected devices across the network, in doing so connecting multiple incidents into one security event.

Figure 1: Cyber AI Analyst connecting multiple events into one incident
Figure 2: Cyber AI Analyst investigation process to identify suspicious activity.

6. Lateral Movement

Alongside these SMB writes, the initially compromised device was seen connecting to various internal devices over ports associated with administrative protocols such as Remote Desktop Protocol (RDP). It also made a high volume of NTLM login failures for the credential ‘administrator’, suggesting that the malicious actor was attempting to brute-force an administrative credential.

7. Suspicious External Activity

Following earlier SMB writes from the initially compromised device to the Domain Controller server, the Domain Controller was seen making an unusual volume of external connections to rare endpoints which could indicate malicious command and control (C2) communication.

Alongside this activity, between May 30 and June 1, Darktrace also observed an unusually large number (over 12 million) of incoming connections from external endpoints. This activity is likely indicative of an attempted Denial of Service (DoS) attack.

Endpoints include:

·       45.15.145[.]92

·       198.2.200[.]89

·       162.211.180[.]215

Figure 3: Graphing function in the Darktrace UI showing the observed spike of inbound communication from external endpoints, indicating a potential DoS attack.

8. Reconnaissance and RDP activity

On May 31, the initially compromised device was seen creating an administrative RDP session with cookie ‘Administr’. Using the initially compromised administrative credential, further suspicious SMB activity was observed from the compromised devices on the same day including further SMB Enumeration, service control, PsExec remote command execution, and writes of another suspicious batch script file to various internal devices.

Darktrace RESPOND Coverage

Darktrace RESPOND’s autonomous response capabilities allowed it to take instantaneous preventative action against the affected devices as soon as suspicious activity was identified, consequently inhibiting the spread of this attack.

Specifically, Darktrace RESPOND was able to block suspicious connections to multiple internal devices and ports, among them port 445 which was used by threat actors to perform SMB scanning, for one hour. As a result of the autonomous actions carried out by Darktrace, the attack was stopped at the earliest possible stage.

Figure 4: Autonomous RESPOND actions taken against initially compromised devices.

In addition to these autonomous actions, the customer was able to further utilize RESPOND for containment purposes by manually actioning some of the more severe actions suggested by RESPOND, such as quarantining compromised devices from the rest of the network for a week.

Figure 5: Manually applied RESPOND actions to quarantine compromised devices for one week.

Conclusion

As attackers continue to employ harder to detect living off the land techniques to exploit administrative credentials and move laterally across networks, it is paramount for organizations to have an intelligent decision maker that can recgonize the subtle deviations in device behavior.

Thanks to its Self-Learning AI, Darktrace is uniquely placed to understand its customer’s networks, allowing it to recognize unusual or uncommon activity for individual devices or user credentials, irrespective of whether this activity is typically considered as legitimate.

In this case, Darktrace was the only solution in the customer’s security stack that successfully identified and mitigated this attack. Darktrace DETECT was able to identify the the early stages of the compromise and provide full visibility over the kill chain. Meanwhile, Darktrace RESPOND moved at machine-speed, blocking suspicious connections and preventing the compromise from spreading across the customer’s network.

Appendices

Darktrace DETECT Model Breaches

Anomalous Connection / High Volume of New or Uncommon Service Control

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / SMB Enumeration

Anomalous Connection / Unusual Admin RDP Session

Anomalous Connection / Unusual Admin SMB Session

Anomalous File / Internal / Executable Uploaded to DC

Anomalous File / Internal / Unusual SMB Script Write

Anomalous Server Activity / Outgoing from Server

Anomalous Server Activity / Possible Denial of Service Activity

Antigena / Network / Insider Threat / Antigena Network Scan Block

Antigena / Network / Insider Threat / Antigena SMB Enumeration Block

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / External Threat / Antigena File then New Outbound Block

Compliance / Outgoing NTLM Request from DC

Compliance / SMB Drive Write

Device / Anomalous NTLM Brute Force

Device / ICMP Address Scan  

Device / Internet Facing Device with High Priority Alert

Device / Large Number of Model Breaches

Device / Large Number of Model Breaches from Critical Network Device

Device / Multiple Lateral Movement Model Breaches

Device / Network Scan

Device / New or Uncommon SMB Named Pipe

Device / New or Uncommon WMI Activity

Device / New or Unusual Remote Command Execution

Device / Possible SMB/NTLM Brute Force

Device / RDP Scan

Device / SMB Lateral Movement

Device / SMB Session Brute Force (Admin)

Device / Suspicious SMB Scanning Activity

Darktrace RESPOND Model Breaches

Antigena / Network / Insider Threat / Antigena Network Scan Block

Antigena / Network / Insider Threat / Antigena SMB Enumeration Block

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / External Threat / Antigena File then New Outbound Block

Cyber AI Analyst Incidents

Extensive Suspicious Remote WMI Activity

Extensive Unusual Administrative Connections

Large Volume of SMB Login Failures from Multiple Devices

Port Scanning

Scanning of Multiple Devices

SMB Writes of Suspicious Files

Suspicious Chain of Administrative Connections

Suspicious DCE_RPC Activity

TCP Scanning of Multiple Devices

MITRE ATT&CK Mapping

RECONNAISSANCE
T1595 Active Scanning
T1589.001 Gathering Credentials

CREDENTIAL ACCESS
T1110 Brute Force

LATERAL MOVEMENT
T1210 Exploitation of Remote Services
T1021.001 Remote Desktop Protocol

COMMAND AND CONTROL
T1071 Application Layer Protocol

IMPACT
T1498.001 Direct Network Flood

References

[1] https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/windows-registry-advanced-users

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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