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August 17, 2023

Successfully Containing an Admin Credential Attack

Discover how Darktrace's anomaly-based threat detection thwarted a cyber-attack on a customer's network, stopping a malicious actor in their tracks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
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17
Aug 2023

What is Admin Credential Abuse?

In an effort to remain undetected by increasingly vigilant security teams, malicious actors across the threat landscape often resort to techniques that allow them to remain ‘quiet’ on the network and carry out their objectives subtly. One such technique often employed by attackers is using highly privileged credentials to carry out malicious activity.

This emphasizes the need to be hyper vigilant and not assume that ‘administrative’ activity using privileged credentials is legitimate. In this way, both internal visibility and defense in-depth are needed, as well as a strong understanding of ‘normal’ administrative activity to then identify any deviations from this.  

In one recent example, Darktrace identified a threat actor attempting to use privileged administrative credentials to move laterally through a customer’s network and compromise two further critical servers. Darktrace DETECT™ identified that this activity was unusual and alerted the customer to early signs of compromise, reconnaissance and lateral movement to the other critical devices, while Darktrace RESPOND™ acted autonomously to inhibit the spread of activity and allowed the customer to quarantine the compromised devices.

Attack Overview and Darktrace Coverage

Over the course of a week in late May 2023, Darktrace observed a compromise on the network of a customer in the Netherlands. The threat actors primarily used living off the land techniques, abusing legitimate administrative credentials and executables to perform unexpected activities. This technique is intended to go under the radar of traditional security tools that are often unable to distinguish between the legitimate or malicious use of privileged credentials.

Darktrace was the only security solution in the customer’s stack that way able to detect and contain the attack, preventing it from spreading through their digital estate.

1. Device Reactivated

On May 22, 2023, Darktrace began to observe traffic originating from a File Server device which prior to this, had been been inactive on the network for some time, with no incoming or outgoing traffic recently observed for this IP. Therefore, upon initiating connections again, Darktrace’s AI tagged the device with the “Re-Activated Device” label. It also tagged the device as an “Internet Facing System”, which could represent an initial point of compromise.

Following this, the device was observed using an administrative credential that was commonly used across network, with no clear indications of brute-force activity or successive login failures preceeding this activity. The unusual use of a known credential on a network can be very difficult to detect for traditional security tools. Darktrace’s anomaly-based detection allows it to recognize subtle deviations in device behavior meaning it is uniquely placed to recognize this type of activity.

2. Reconaissance  

On the following day, the affected device began to perform SMB scans for open 445 ports, and writing files such as srvsvc and winreg, both of which are indicative of network  reconnaissance. Srvsvc is used to enumerate available SMB shares on destination devices which could be used to then write malicious files to these shares, while Winreg (Windows Registry) is used to store information that configures users, applications, and hardware devices [1]. Darktrace also observed the device carrying out DCE_RPC activity and making Windows Management Instrumentation (WMI) enumeration requests to other internal devices.

3. Lateral Movement via SMB

On May 24 and May 30, Darktrace observed the same device writing files over SMB to a number of other internal devices, including an SMB server and the Domain Controller. Darktrace identified that these writers were to privileged credential paths, such as C$ and ADMIN$, and it further recognized that the device was using the compromised administrative credential.

The files included remote command executable files (.exe) and batch scripts which execute commands upon clicking in a serial order. This behavior is indicative of a threat actor performing lateral movement in an attempt to infect other devices and strengthen their foothold in the network.

Files written:

·       LogConverter.bat

·       sql.bat

·       Microsoft.NodejsTools.PressAnyKey.exe

·       PSEXESVC.exe

·       Microsoft.NodejsTools.PressAnyKey.lnk

·       CG6oDkyFHl3R.t

5. Reconnaissance Spread

Around the same time as the observed lateral movement activity, between May 24 and May 30, the initially compromised device continued SMB and DCE_RPC activity, mainly involving SMB writes of files such as srvsvc, and PSEXESVC.exe.

Then, on May 28, Darktrace identified another internal Domain Controller engaging in similar suspicious behavior to the original compromised device. This included network scanning, enumeration and service control activity, indicating a spread of further malicious reconnaissance.

Following the successful detection of this activity, Darktrace’s Cyber AI Analyst launched autonomous investigations which was able to correlate incidents from multiple affected devices across the network, in doing so connecting multiple incidents into one security event.

Figure 1: Cyber AI Analyst connecting multiple events into one incident
Figure 2: Cyber AI Analyst investigation process to identify suspicious activity.

6. Lateral Movement

Alongside these SMB writes, the initially compromised device was seen connecting to various internal devices over ports associated with administrative protocols such as Remote Desktop Protocol (RDP). It also made a high volume of NTLM login failures for the credential ‘administrator’, suggesting that the malicious actor was attempting to brute-force an administrative credential.

7. Suspicious External Activity

Following earlier SMB writes from the initially compromised device to the Domain Controller server, the Domain Controller was seen making an unusual volume of external connections to rare endpoints which could indicate malicious command and control (C2) communication.

Alongside this activity, between May 30 and June 1, Darktrace also observed an unusually large number (over 12 million) of incoming connections from external endpoints. This activity is likely indicative of an attempted Denial of Service (DoS) attack.

Endpoints include:

·       45.15.145[.]92

·       198.2.200[.]89

·       162.211.180[.]215

Figure 3: Graphing function in the Darktrace UI showing the observed spike of inbound communication from external endpoints, indicating a potential DoS attack.

8. Reconnaissance and RDP activity

On May 31, the initially compromised device was seen creating an administrative RDP session with cookie ‘Administr’. Using the initially compromised administrative credential, further suspicious SMB activity was observed from the compromised devices on the same day including further SMB Enumeration, service control, PsExec remote command execution, and writes of another suspicious batch script file to various internal devices.

Darktrace RESPOND Coverage

Darktrace RESPOND’s autonomous response capabilities allowed it to take instantaneous preventative action against the affected devices as soon as suspicious activity was identified, consequently inhibiting the spread of this attack.

Specifically, Darktrace RESPOND was able to block suspicious connections to multiple internal devices and ports, among them port 445 which was used by threat actors to perform SMB scanning, for one hour. As a result of the autonomous actions carried out by Darktrace, the attack was stopped at the earliest possible stage.

Figure 4: Autonomous RESPOND actions taken against initially compromised devices.

In addition to these autonomous actions, the customer was able to further utilize RESPOND for containment purposes by manually actioning some of the more severe actions suggested by RESPOND, such as quarantining compromised devices from the rest of the network for a week.

Figure 5: Manually applied RESPOND actions to quarantine compromised devices for one week.

Conclusion

As attackers continue to employ harder to detect living off the land techniques to exploit administrative credentials and move laterally across networks, it is paramount for organizations to have an intelligent decision maker that can recgonize the subtle deviations in device behavior.

Thanks to its Self-Learning AI, Darktrace is uniquely placed to understand its customer’s networks, allowing it to recognize unusual or uncommon activity for individual devices or user credentials, irrespective of whether this activity is typically considered as legitimate.

In this case, Darktrace was the only solution in the customer’s security stack that successfully identified and mitigated this attack. Darktrace DETECT was able to identify the the early stages of the compromise and provide full visibility over the kill chain. Meanwhile, Darktrace RESPOND moved at machine-speed, blocking suspicious connections and preventing the compromise from spreading across the customer’s network.

Appendices

Darktrace DETECT Model Breaches

Anomalous Connection / High Volume of New or Uncommon Service Control

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / SMB Enumeration

Anomalous Connection / Unusual Admin RDP Session

Anomalous Connection / Unusual Admin SMB Session

Anomalous File / Internal / Executable Uploaded to DC

Anomalous File / Internal / Unusual SMB Script Write

Anomalous Server Activity / Outgoing from Server

Anomalous Server Activity / Possible Denial of Service Activity

Antigena / Network / Insider Threat / Antigena Network Scan Block

Antigena / Network / Insider Threat / Antigena SMB Enumeration Block

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / External Threat / Antigena File then New Outbound Block

Compliance / Outgoing NTLM Request from DC

Compliance / SMB Drive Write

Device / Anomalous NTLM Brute Force

Device / ICMP Address Scan  

Device / Internet Facing Device with High Priority Alert

Device / Large Number of Model Breaches

Device / Large Number of Model Breaches from Critical Network Device

Device / Multiple Lateral Movement Model Breaches

Device / Network Scan

Device / New or Uncommon SMB Named Pipe

Device / New or Uncommon WMI Activity

Device / New or Unusual Remote Command Execution

Device / Possible SMB/NTLM Brute Force

Device / RDP Scan

Device / SMB Lateral Movement

Device / SMB Session Brute Force (Admin)

Device / Suspicious SMB Scanning Activity

Darktrace RESPOND Model Breaches

Antigena / Network / Insider Threat / Antigena Network Scan Block

Antigena / Network / Insider Threat / Antigena SMB Enumeration Block

Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Antigena / Network / External Threat / Antigena File then New Outbound Block

Cyber AI Analyst Incidents

Extensive Suspicious Remote WMI Activity

Extensive Unusual Administrative Connections

Large Volume of SMB Login Failures from Multiple Devices

Port Scanning

Scanning of Multiple Devices

SMB Writes of Suspicious Files

Suspicious Chain of Administrative Connections

Suspicious DCE_RPC Activity

TCP Scanning of Multiple Devices

MITRE ATT&CK Mapping

RECONNAISSANCE
T1595 Active Scanning
T1589.001 Gathering Credentials

CREDENTIAL ACCESS
T1110 Brute Force

LATERAL MOVEMENT
T1210 Exploitation of Remote Services
T1021.001 Remote Desktop Protocol

COMMAND AND CONTROL
T1071 Application Layer Protocol

IMPACT
T1498.001 Direct Network Flood

References

[1] https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/windows-registry-advanced-users

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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