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February 26, 2023

Prevent Cryptojacking Attacks with Darktrace AI Technology

Protect your business from cryptojackers with Darktrace AI! Discover how your business can benefit round-the-clock defense with AI Cybersecurity.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Victoria Baldie
Director of Analysis, ANZ
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26
Feb 2023

Introduction: Crpyptojacking attacks

Despite the market value of cryptocurrency itself decreasing in the final quarter of 2022, the number of known cryptocurrency mining software variants had more than tripled compared to the previous year. The intensive resource demands of mining cryptocurrency has exacerbated the trend of malicious hijacking third-party computers causing slower processing speeds and higher energy bills for many companies.

Cryptomining is often overlooked by security teams but is indicative of a gap in an organization’s defense in depth technologies and represents unauthorized access to the digital estate. Ignoring cryptomining as a compliance issue can open the floodgates to further compromises and continued access to organizational resources by threat actors.

Although having a security team able to react to and investigate malicious resource hijacking attempts is essential, there will inevitably be occasions when relying on human response alone is not enough. Having a round-the-clock autonomous decision maker able to respond instantaneously is paramount to ensuring a 24/7 defense strategy.

In August 2022, Darktrace detected and responded to an ongoing incident of attempted cryptojacking on the network of a customer in the logistics sector, when a threat actor launched their attack outside of normal business hours in an effort to evade the detection of the human security team. This blog explores how Darktrace AI Analyst and the human SOC team worked in tandem to detect and contain this threat, while providing unparalleled visibility to the customer.

Darktrace coverage of cryptojacking

The initial compromise was detected when Darktrace / NETWORK observed a new user agent on a customer server attempting to connect to an external endpoint that was rarely visited outside of business hours. Darktrace AI Analyst autonomously investigated the endpoint and determined that it redirected to a domain which downloaded an executable file (.exe). Following this, the device began making connections to endpoints associated with mining the Monero cryptocurrency, which automatically triggered an Enhanced Monitoring model, whereupon the Darktrace SOC team sent a Proactive Threat Notification (PTN) to the customer, alerting their security team to this anomalous activity. 

The Darktrace SOC team liaised with the customer via the Ask the Expert (ATE) service, and confirmed the activity, initially reported by Darktrace’s AI Analyst investigation, was related to malicious cryptomining activity. Thereafter, Darktrace's Autonomous Response took immediate action by isolating six critical servers to contain the malicious cryptomining activity and prevent any further compromise.

Figure 1: Screenshot of AI Analyst detecting connections to a rare endpoint on port 9852 to URI //c/root /. Status code of 301 indicated a redirect.
Figure 2: Screenshot of AI Analyst’s detection and summary of a suspicious file, named ‘bean’, being downloaded via wget from a rare external endpoint.

The attack vector of the cryptomining malware was determined through a packet capture (PCAP) of the suspicious file detected by AI Analyst. The PCAP showed that following the initial download of the file, it modified its own permissions to become an executable. While the Darktrace SOC team continued its investigation, the customer was able to maintain contact with the team and gain full visibility over their network through the Darktrace Mobile App. 

Figure 3: Screenshot showing Darktrace’s AI Analyst detection of the cryptomining activity taking place on the customer network. 

Working in tandem, Darktrace was able to instantly identify and investigate the anomalous activity in real time and followed this up with an autonomous investigation with Darktrace AI Analyst, without the need for any human interaction. The Darktrace SOC team was then able supplement this autonomous response, providing precious reaction time for the customer to identify and mitigate this cryptojacking incident. 

Figure 4: Screenshot of the Packet Capture (PCAP) downloaded via the Darktrace UI during the SOC team’s deep packet inspection.

Interestingly, the IP addresses associated with this cryptomining had not been previously reported by open-source intelligence (OSINT) sources, with VirusTotal listing the first public scan as the same date as this attack. This reflects Darktrace’s ability to detect and respond to novel and previously undetected threats as soon as they arise directly through its AI capabilities.

Figure 5: Screenshot of VirusTotal results for the same file name, from the offending IP.
Figure 6: Screenshot of the URL portion of VirusTotal displaying the date, detections, HTTP status codes alongside the relevant URL.

Conclusion

The continued prevalence of malicious cryptomining software underlines the need for instantaneous and autonomous defenses. In addition to hardening an organization’s attack surface, responding to more compliance-focused threats like cryptomining will enable organizations to close gaps which lead to more damaging compromises. Darktrace’s suite of products offers both an AI-driven system which alerts users to malicious downloads and connections, and a dedicated SOC team which works in tandem with its AI to advise security teams and assist them in containing threats at their earliest stages.

In this case, the cryptomining malware was quickly identified and mitigated despite occurring outside of business hours, and there being a lack of OSINT information regarding its indicators of compromise. Leveraging AI gives security teams a round-the-clock defense that responds instantaneously to even novel threats. When combined with human SOC teams, Darktrace offers a formidable defense against an ever-growing sophisticated threat landscape.  

Credit to: Victoria Baldie, Director of Analysis.

Appendices

Darktrace Model Detections 

Below is a list of model breaches in order of trigger. 

  • Model Breach: Compromise / High Priority Crypto Currency Mining 
  • Model Breach: Device / Initial Breach Chain Compromise 
  • Model Breach: Compromise / Monero Mining 

IOCs

165.227.154[.]84 - IP Address - C2 Endpoint

c0136a24781c4ebcafb3c9fdeb22681f6df814b4 - SHA-256 - File downloaded

MITRE AT&CK Mapping

Lateral Movement:

T1210 - Exploit of Remote Services

Command and Control:

T1001 - Data Obfuscation 

T1571 - Non-Standard Port

T1095 – Non-Application Layer Port

T1071 – Web Protocols

Initial Access:

T1189 – Drive by Compromise

Resource Deployment:

T1588 – Malware

References

[1] https://securelist.com/cryptojacking-report-2022/107898/ 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Victoria Baldie
Director of Analysis, ANZ

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Leaders are recognized for strong market adoption, financial stability, and established integrations with major collaboration platforms.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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