How Darktrace Stopped Impersonation Attack on Board Member
Prevent impersonation attacks with Darktrace. Learn how AI identified & neutralized phishing attempts targeting high-profile individuals in a Gmail environment.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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06
Jul 2020
Email and other communication platforms rely on an assumption of trust that, given the increased reliance on communication platforms during the pandemic, has never been under greater scrutiny. Email’s very efficacy is dependent on the fact that employees trust the source of the requests and the information landing in their inbox every day. This is especially true when emails come from a known figure, such as a trusted supplier, adviser, partner, or executive, even one who isn’t a frequent correspondent.
It is for this reason that impersonation attacks are so dangerous, and why, given their success rates, they’re being used even more by cyber-criminals. Recently, Darktrace saw three related email attacks target high-profile individuals at a financial services organization, each sent from three separate email accounts impersonating the CEO, the CFO, and a board member.
It is not unusual for board members to email from addresses that are external to the company they serve on the board of. An investor might choose to use their firm’s account or their personal email. Many organizations have a bio of their board members and executives publicly available on their websites, including references to other activities they are involved with. This easily provides contextually relevant information to would-be attackers. For these reasons, impersonation attacks are both highly tailored and highly effective.
The phishing attacks that slipped the hook
This attack was detected in the Gmail environment of an Antigena Email customer. Over the course of a single week, three malicious emails bypassed the existing email security tools in place and attempted to solicit sensitive information from three senior staff members. Each was sent on a different day, at different times, from different addresses, but the ASN address revealed that all three seemed to originate from the same source. This suggests that the three emails were launched by the same attacker attempting to impersonate a few key users to gain access to company details.
Figure 1: An overview of the three anomalous emails identified within the same week
Looking into the most recent email, we see Antigena Email’s analysis of the threat. This email appears to be a targeted spoofing or solicitation attack imitating a board member and targeting a high-ranking individual in the finance department.
We can see from the 86% anomaly score that Antigena Email understood this email as being significantly unusual. The tags summarize the main findings: the email showed signs of solicitation, but interestingly did not appear to contain attachments or links. This is a common method that attackers use to bypass legacy tools that rely on access and deny lists, known attacks, rules, and signatures to spot and stop email attacks. With no malicious links for legacy tools to flag, these attacks easily slip past traditional security solutions.
Figure 2: The email tags and actions associated with one of the offending emails
Catching the subtle and stealthy with AI
This was clearly a well-thought-out attack. The varied senders, the inconsistency in the emails, and the gaps of time between the messages suggests that this was an attacker who was taking their time. Rather than relying on a ‘spray and pray’ approach – sending out thousands of emails in the hope that one or two users might engage – they spent time researching the organization, crafting highly-tailored, well-written messages in an attempt to gain a foothold.
The attacker presumably believed that this slow and stealthy strategy could have paid off with high rewards, targeting only high-profile individuals with the attacks. And without Darktrace’s self-learning email security technology actively analyzing every email in real time, this approach may have been successful.
Indeed, these well-researched, carefully-crafted emails would be nearly impossible for security teams to identify with legacy tools alone. Luckily, by deploying Cyber AI across email, which can learn the patterns of normal communication and behavior for every employee across a company, organizations can detect and prevent these kinds of stealthy attacks that are so often hidden in the noise of email communications.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Salty Much: Darktrace’s view on a recent Salt Typhoon intrusion
What is Salt Typhoon?
Salt Typhoon represents one of the most persistent and sophisticated cyber threats targeting global critical infrastructure today. Believed to be linked to state-sponsored actors from the People’s Republic of China (PRC), this advanced persistent threat (APT) group has executed a series of high-impact campaigns against telecommunications providers, energy networks, and government systems—most notably across the United States.
Active since at least 2019, the group—also tracked as Earth Estries, GhostEmperor, and UNC2286—has demonstrated advanced capabilities in exploiting edge devices, maintaining deep persistence, and exfiltrating sensitive data across more than 80 countries. While much of the public reporting has focused on U.S. targets, Salt Typhoon’s operations have extended into Europe, the Middle East, and Africa (EMEA) where it has targeted telecoms, government entities, and technology firms. Its use of custom malware and exploitation of high-impact vulnerabilities (e.g., Ivanti, Fortinet, Cisco) underscores the strategic nature of its campaigns, which blend intelligence collection with geopolitical influence [1].
Leveraging zero-day exploits, obfuscation techniques, and lateral movement strategies, Salt Typhoon has demonstrated an alarming ability to evade detection and maintain long-term access to sensitive environments. The group’s operations have exposed lawful intercept systems, compromised metadata for millions of users, and disrupted essential services, prompting coordinated responses from intelligence agencies and private-sector partners worldwide. As organizations reassess their threat models, Salt Typhoon serves as a stark reminder of the evolving nature of nation-state cyber operations and the urgent need for proactive defense strategies.
Darktrace’s coverage
In this case, Darktrace observed activity in a European telecommunications organisation consistent with Salt Typhoon’s known tactics, techniques and procedures (TTPs), including dynamic-link library (DLL) sideloading and abuse of legitimate software for stealth and execution.
Initial access
The intrusion likely began with exploitation of a Citrix NetScaler Gateway appliance in the first week of July 2025. From there, the actor pivoted to Citrix Virtual Delivery Agent (VDA) hosts in the client’s Machine Creation Services (MCS) subnet. Initial access activities in the intrusion originated from an endpoint potentially associated with the SoftEther VPN service, suggesting infrastructure obfuscation from the outset.
Tooling
Darktrace subsequently observed the threat actor delivering a backdoor assessed with high confidence to be SNAPPYBEE (also known as Deed RAT) [2][3] to multiple Citrix VDA hosts. The backdoor was delivered to these internal endpoints as a DLL alongside legitimate executable files for antivirus software such as Norton Antivirus, Bkav Antivirus, and IObit Malware Fighter. This pattern of activity indicates that the attacker relied on DLL side-loading via legitimate antivirus software to execute their payloads. Salt Typhoon and similar groups have a history of employing this technique [4][5], enabling them to execute payloads under the guise of trusted software and bypassing traditional security controls.
Command-and-Control (C2)
The backdoor delivered by the threat actor leveraged LightNode VPS endpoints for C2, communicating over both HTTP and an unidentified TCP-based protocol. This dual-channel setup is consistent with Salt Typhoon’s known use of non-standard and layered protocols to evade detection. The HTTP communications displayed by the backdoor included POST requests with an Internet Explorer User-Agent header and Target URI patterns such as “/17ABE7F017ABE7F0”. One of the C2 hosts contacted by compromised endpoints was aar.gandhibludtric[.]com (38.54.63[.]75), a domain recently linked to Salt Typhoon [6].
Detection timeline
Darktrace produced high confidence detections in response to the early stages of the intrusion, with both the initial tooling and C2 activities being strongly covered by both investigations by Darktrace Cyber AI AnalystTM investigations and Darktrace models. Despite the sophistication of the threat actor, the intrusion activity identified and remediated before escalating beyond these early stages of the attack, with Darktrace’s timely high-confidence detections likely playing a key role in neutralizing the threat.
Cyber AI Analyst observations
Darktrace’s Cyber AI Analyst autonomously investigated the model alerts generated by Darktrace during the early stages of the intrusion. Through its investigations, Cyber AI Analyst discovered the initial tooling and C2 events and pieced them together into unified incidents representing the attacker’s progression.
Figure 1: Cyber AI Analyst weaved together separate events from the intrusion into broader incidents summarizing the attacker’s progression.
Conclusion
Based on overlaps in TTPs, staging patterns, infrastructure, and malware, Darktrace assesses with moderate confidence that the observed activity was consistent with Salt Typhoon/Earth Estries (ALA GhostEmperor/UNC2286). Salt Typhoon continues to challenge defenders with its stealth, persistence, and abuse of legitimate tools. As attackers increasingly blend into normal operations, detecting behavioral anomalies becomes essential for identifying subtle deviations and correlating disparate signals. The evolving nature of Salt Typhoon’s tradecraft, and its ability to repurpose trusted software and infrastructure, ensures it will remain difficult to detect using conventional methods alone. This intrusion highlights the importance of proactive defense, where anomaly-based detections, not just signature matching, play a critical role in surfacing early-stage activity.
Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Specialist Security Researcher), Emma Foulger (Global Threat Research Operations Lead), Adam Potter (Senior Cyber Analyst)
Edited by Ryan Traill (Analyst Content Lead)
Appendices
Indicators of Compromise (IoCs)
IoC-Type-Description + Confidence
89.31.121[.]101 – IP Address – Possible C2 server
hxxp://89.31.121[.]101:443/WINMM.dll - URI – Likely SNAPPYBEE download
The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.
Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.
Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.
The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content.
How a Major Civil Engineering Company Reduced MTTR across Network, Email and the Cloud with Darktrace
Asking more of the information security team
“What more can we be doing to secure the company?” is a great question for any cyber professional to hear from their Board of Directors. After successfully defeating a series of attacks and seeing the potential for AI tools to supercharge incoming threats, a UK-based civil engineering company’s security team had the answer: Darktrace.
“When things are coming at you at machine speed, you need machine speed to fight it off – it’s as simple as that,” said their Information Security Manager. “There were incidents where it took us a few hours to get to the bottom of what was going on. Darktrace changed that.”
Prevention was also the best cure. A peer organization in the same sector was still in business continuity measures 18 months after an attack, and the security team did not want to risk that level of business disruption.
Legacy tools were not meeting the team’s desired speed or accuracy
The company’s native SaaS email platform took between two and 14 days to alert on suspicious emails, with another email security tool flagging malicious emails after up to 24 days. After receiving an alert, responses often took a couple of days to coordinate. The team was losing precious time.
Beyond long detection and response times, the old email security platform was no longer performing: 19% of incoming spam was missed. Of even more concern: 6% of phishing emails reached users’ inboxes, and malware and ransomware email was also still getting through, with 0.3% of such email-borne payloads reaching user inboxes.
Choosing Darktrace
“When evaluating tools in 2023, only Darktrace had what I was looking for: an existing, mature, AI-based cybersecurity solution. ChatGPT had just come out and a lot of companies were saying ‘AI this’ and ‘AI that’. Then you’d take a look, and it was all rules- and cases-based, not AI at all,” their Information Security Manager.
The team knew that, with AI-enabled attacks on the horizon, a cybersecurity company that had already built, fielded, and matured an AI-powered cyber defense would give the security team the ability to fend off machine-speed attacks at the same pace as the attackers.
Darktrace accomplishes this with multi-layered AI that learns each organization’s normal business operations. With this detailed level of understanding, Darktrace’s Self-Learning AI can recognize unusual activity that may indicate a cyber-attack, and works to neutralize the threat with precise response actions. And it does this all at machine speed and with minimal disruption.
On the morning the team was due to present its findings, the session was cancelled – for a good reason. The Board didn’t feel further discussion was necessary because the case for Darktrace was so conclusive. The CEO described the Darktrace option as ‘an insurance policy we can’t do without’.
Saving time with Darktrace / EMAIL
Darktrace / EMAIL reduced the discovery, alert, and response process from days or weeks to seconds .
Darktrace / EMAIL automates what was originally a time-consuming and repetitive process. The team has recovered between eight and 10 working hours a week by automating much of this process using / EMAIL.
Today, Darktrace / EMAIL prevents phishing emails from reaching employees’ inboxes. The volume of hostile and unsolicited email fell to a third of its original level after Darktrace / EMAIL was set up.
Further savings with Darktrace / NETWORK and Darktrace / IDENTITY
Since its success with Darktrace / EMAIL, the company adopted two more products from the Darktrace ActiveAI Security Platform – Darktrace / NETWORK and Darktrace / IDENTITY.
These have further contributed to cost savings. An initial plan to build a 24/7 SOC would have required hiring and retaining six additional analysts, rather than the two that currently use Darktrace, costing an additional £220,000 per year in salary. With Darktrace, the existing analysts have the tools needed to become more effective and impactful.
An additional benefit: Darktrace adoption has lowered the company’s cyber insurance premiums. The security team can reallocate this budget to proactive projects.
Detection of novel threats provides reassurance
Darktrace’s unique approach to cybersecurity added a key benefit. The team’s previous tool took a rules-based approach – which was only good if the next attack featured the same characteristics as the ones on which the tool was trained.
“Darktrace looks for anomalous behavior, and we needed something that detected and responded based on use cases, not rules that might be out of date or too prescriptive,” their Information Security Manager. “Our existing provider could take a couple of days to update rules and signatures, and in this game, speed is of the essence. Darktrace just does everything we need - without delay.”
Where rules-based tools must wait for a threat to emerge before beginning to detect and respond to it, Darktrace identifies and protects against unknown and novel threats, speeding identification, response, and recovery, minimizing business disruption as a result.
Looking to the future
With Darktrace in place, the UK-based civil engineering company team has reallocated time and resources usually spent on detection and alerting to now tackle more sophisticated, strategic challenges. Darktrace has also equipped the team with far better and more regularly updated visibility into potential vulnerabilities.
“One thing that frustrates me a little is penetration testing; our ISO accreditation mandates a penetration test at least once a year, but the results could be out of date the next day,” their Information Security Manager. “Darktrace / Proactive Exposure Management will give me that view in real time – we can run it daily if needed - and that’s going to be a really effective workbench for my team.”
As the company looks to further develop its security posture, Darktrace remains poised to evolve alongside its partner.
