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October 23, 2025

Darktrace Redefines NDR: Industry-First Autonomous Threat Investigation from Network to Endpoint with Agentic AI

Darktrace delivers the next evolution of NDR, extending an industry-first bridge across the network and endpoint gap with Self-Learning AI.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Mikey Anderson
Product Marketing Manager, Network Detection & Response
autonomous investigations, endpoint, ndr, network detection and responseDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
23
Oct 2025

Darktrace delivers the next evolution of unified and proactive NDR

Darktrace Network Endpoint eXtended Telemetry (NEXT) is revolutionizing NDR with the industry’s first mixed-telemetry agent using Self-Learning AI.  

The combined context of native network and endpoint process data significantly reduces incident triage and investigation times for threats spanning both domains. Our business-centric approach learns what normal looks like for each endpoint, and now uses process context to extend our ability to identify novel threats that existing EDR/XDR tools often  miss.

Summary of what’s new:

  • Native endpoint process telemetry combined with NDR, bridging the EDR gap
  • Self-Learning AI on the endpoint to stop novel threats missed by EDR
  • Sophisticated Agentic AI to automate SecOps investigations across all major IT domains
  • AI-native, real-time threat detection, investigation, and response (TDIR) for cross-domain activity throughout the enterprise

Why is this an important next step in NDR?

Security analysts are buried under a flood of alerts that lack the context needed to separate genuine threats from noise. The root problem is that most security tools only see one slice of the environment. IT and OT networks, endpoints, and cloud systems are monitored in isolation, with little correlation between them.

As a result, investigations are highly manual. Analysts are forced to pivot between siloed point-products, each providing only a fragment of the incident. This slows response, creates blind spots, and limits the team’s ability to understand and contain threats effectively.

In many cases, the high degree of skill it takes to pivot tools and conduct investigations leads even the most experienced analysts closer to burnout, especially when they are already exhausted by the quantity of alerts. Ultimately, the human personnel managing these systems are using their skills to accommodate for the lack of synergy between tools they are using in their security stack, rather than developing the higher-value expertise needed to anticipate, prevent, and respond to emerging threats.

Many organizations have attempted to overcome this challenge by implementing XDR solutions. But, XDR does not cover NDR related use cases. This is especially true in OT/CPS environments where it is not possible to install an agent on devices.

XDR is an Endpoint-focused tool that cannot see the full picture of threats moving laterally across the network, targeting unmanaged devices, or blending into legitimate traffic. While XDR is still a strong tool in the arsenal, attackers are noticing where the gaps are:

  • A CISA Red Team assessment found that one U.S. critical infrastructure organization suffered prolonged compromise because it overly relied on host‑based EDR and lacked sufficient network-layer defenses.  

Bottom line: Without native network detection and response (NDR), critical incidents slip through undetected.

Not all NDR tools are built the same

When it comes to NDR, the details matter. Here are a few reasons why not all NDR solutions are created equal:

  • Most NDR solutions depend on EDR/XDR integrations to ingest endpoint alerts, which are raised based on activity that is already known to be malicious
  • They can’t investigate beyond what the EDR already flags, lacking process-level context in network investigations
  • Almost no NDR solutions have a native endpoint agent to extend NDR visibility to remote worker devices

This reliance on EDR leaves critical gaps in network coverage, since EDRs themselves don’t provide network-level visibility.

The NEXT evolution of NDR

Darktrace Network Endpoint eXtended Telemetry (NEXT) is revolutionizing NDR with the industry’s first mixed-telemetry agent using Self-Learning AI.  

The combined context of native network and endpoint process data significantly reduces incident triage and investigation times for threats spanning both domains, our business-centric approach with new data also extends our ability to identify novel threats that existing EDR/XDR may miss.

Darktrace / ENDPOINT agents are now able to utilize new Network Endpoint eXtended Telemetry (NEXT) capabilities. This combines full network visibility with native endpoint process data, enabling autonomous investigations that trace threats from initial network activity all the way to the root cause at the endpoint, without manual correlation or tool switching. This bridges the gap between NDR and the endpoint, while adding value to existing EDR investments.

Darktrace natively shows the endpoint process context in relation to network events, complete with parent/child process relationships, adding immediate context to network investigations without needing to pivot to your EDR.
Figure 1: Darktrace natively shows the endpoint process context in relation to network events, complete with parent/child process relationships, adding immediate context to network investigations without needing to pivot to your EDR.

Leveraging this data in investigations

This additional context is then leveraged by Cyber AI Analyst, a sophisticated agentic AI system that autonomously performs end-to-end investigations of all relevant alerts and prioritizes incidents. With the new endpoint process visibility, Cyber AI Analyst now incorporates process context into its decision-making, which improves detection accuracy, filters out benign activity, and enhances incident narratives with process-level insights.

This makes Darktrace the first NDR to natively investigate threats across network and endpoint telemetry with an autonomous, agentic AI analyst. And with our Self-Learning AI, Darktrace continuously evolves by understanding what’s normal for each unique environment, now adding process data to extend visibility and range of detections. This enables Darktrace to detect and contain novel threats, including zero-days, insider threats, and emerging attack techniques, up to 8 days before public disclosure.

This is more than a solution to a visibility problem. It’s a fundamental evolution in how threats are detected, investigated, and stopped. By applying agentic AI, Darktrace empowers security teams to move from reactive alert triage to proactive, autonomous defense, surfacing and blocking threats that others simply can’t see.

An excerpt from a Darktrace Cyber AI Analyst incident, showing the inclusion of native endpoint process context alongside other network events.
Figure 2: An excerpt from a Darktrace Cyber AI Analyst incident, showing the inclusion of native endpoint process context alongside other network events.

Continued innovation in detection and response

Darktrace also continues to invest in our core NDR capabilities, delivering enhancements and innovations to solve modern network security challenges. In the latest release, Darktrace / NETWORK has been enhanced to increase detection efficacy and performance. This includes increased protocol detection fidelity and new support for custom port mappings, plus expanded visibility into HTTP traffic to support more targeted threat hunting across a wider range of application layer activity. In addition, vSensor performance has been upgraded for tunnel protocols such as Geneve.

We have also released enhancements to Autonomous Response, which is already trusted by thousands of organizations to contain threats at the earliest stages without causing business disruption. This includes enhanced support for highly complex and segmented networks, plus the ability to extend Autonomous Response actions to more areas with additional firewall integration support. This enables faster and more effective response to network threats, and continues Darktrace’s proven ability to contain zero-day threats up to 8 days before public disclosure.

Providing seamless operations with the new Darktrace ActiveAI Security Portal

As part of Darktrace’s commitment to breaking down silos across the cyber defense lifecycle, this release also introduces major platform enhancements that tackle often-overlooked operational gaps specifically around user access, permissions, and integration workflows. With the launch of the new Darktrace ActiveAI Security Portal, organizations can now manage security at scale across diverse environments, making it ideal for large enterprises, MSSPs, and partners overseeing multiple tenants. These updates ensure that visibility, control, and scalability extend beyond detection and response and into how teams manage and interact with the platform itself.

Committed to innovation

These updates are part of the broader Darktrace release, which also included:

1. Major innovations in cloud security with the launch of the industry’s first fully automated cloud forensics solution, reinforcing Darktrace’s leadership in AI-native security.

2. Innovations to our suite of Exposure Management & Attack Surface Management products including:

  • Exploit Prediction Assessment: Continuously validates whether top-priority exposures are actually exploitable in your environment without waiting for patch cycles or formal pen tests.  
  • Deep & Dark Web Monitoring: Extends visibility across millions of sources in the deep and dark web to detect leaked credentials linked to your confirmed domains.
  • Confidence Score: our newly developed AI classification platform will compare newly discovered assets to assets that are known to belong to your organization. The more these newly discovered assets look similar to assets that belong to your organization, the higher the score will be.
  • No-Telemetry Endpoint: Collects installed software data and maps it to known CVEs—without network traffic—providing device-level vulnerability context and operational relevance.
  • Cost-Benefit Analysis for Patching: Calculates ROI by comparing patching effort with potential exploit impact, factoring in headcount time, device count, patch difficulty, and automation availability.

Visit these blogs to learn more about updates:

As attackers exploit gaps between tools, the Darktrace ActiveAI Security Platform delivers unified detection, automated investigation, and autonomous response across cloud, endpoint, email, network, and OT. With full-stack visibility and AI-native workflows, Darktrace empowers security teams to detect, understand, and stop novel threats before they escalate.

Join our Live Launch Event

When? 

December 9, 2025

What will be covered?

Join our live broadcast to experience how Darktrace is eliminating blind spots for detection and response across your complete enterprise with new innovations in Agentic AI across our ActiveAI Security platform. Industry leaders from IDC will join Darktrace customers to discuss challenges in cross-domain security, with a live walkthrough reshaping the future of Network Detection & Response, Endpoint Detection & Response, Email Security, and SecOps in novel threat detection and autonomous investigations.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Mikey Anderson
Product Marketing Manager, Network Detection & Response

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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