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January 17, 2024

Detecting Trusted Network Relationship Abuse

Discover how Darktrace DETECT and the SOC team responded to a network compromise via a trusted partner relationship with this case study.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
Written by
Taylor Breland
Analyst Team Lead, San Francisco
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17
Jan 2024

Trusted relationships between organizations and third parties have become an increasingly popular target for cyber threat actors to gain access to sensitive networks. These relationships are typically granted by organizations to external or adjacent entities and allow for the access of internal resources for business purposes.1 Trusted network relations can exist between constituent elements of an overarching corporation, IT-service providers and their customers, and even implicitly between IT product vendors and their customers.

Several high-profile compromises have occurred due to the leveraging of privileged network access by such third parties. One prominent example is the 2016 DNC network attack, in which the trust between the Democratic Congressional Campaign Committee (DCCC) and the Democratic National Committee (DNC) was exploited. Supply chain attacks, which also leverage the implicit trust between IT vendors and customers, are also on the rise with some estimates projecting that by 2025, almost half of all organizations will be impact by supply chain compromises.2 These trends may also be attributed to the prevalence of remote work as well as the growth in IT-managed service providers.3

Given the nature of such network relationships and threat techniques, signatures-based detection is heavily disadvantaged in the identification and mitigation of such trust abuses; network administrators cannot as easily use firewalls to block IPs that need access to networks. However, Darktrace DETECT™, and its Self-Learning AI, has proven successful in the identification and mitigation of these compromises. In September 2023, Darktrace observed an incident involving the abuse of such a trusted relationship on the network of a healthcare provider.

Attack Overview

In early September 2023, a Darktrace customer contacted the Darktrace Security Operations Center (SOC) through the Ask the Expert™ (ATE) service requesting assistance with suspicious activity detected on their network. Darktrace had alerted the customer’s security team to an unknown device that had appeared on their network and proceeded to perform a series of unexpected activities, including reconnaissance, lateral movement, and attempted data exfiltration.

Unfortunately for this customer, Darktrace RESPOND™ was not enabled in autonomous response mode at the time of this compromise, meaning any preventative actions suggested by RESPOND had to be applied manually by the customer’s security team after the fact.  Nevertheless, Darktrace’s prompt identification of the suspicious activity and the SOC’s investigation helped to disrupt the intrusion in its early stages, preventing it from developing into a more disruptive compromise.

Initial Access

Darktrace initially observed a new device that appeared within the customers internal network with a Network Address Translated (NAT) IP address that suggested remote access from a former partner organization’s network. Further investigation carried out by the customer revealed that poor credential policies within the partner’s organization had likely been exploited by attackers to gain access to a virtual desktop interface (VDI) machine.

Using the VDI appliance of a trusted associate, the threat actor was then able to gain access to the customer’s environment by utilizing NAT remote access infrastructure. Devices within the customer’s network had previously been utilized for remote access from the partner network when such activity was permitted and expected. Since then, access to this network was thought to have been removed for all parties. However, it became apparent that the remote access functionality remained operational. While the customer also had firewalls within the environment, a misconfiguration at the time of the attack allowed inbound port access to the remote environment resulting in the suspicious device joining the network on August 29, 2023.

Internal Reconnaissance

Shortly after the device joined the network, Darktrace observed it carrying out a string of internal reconnaissance activity. This activity was initiated with internal ICMP address connectivity, followed by internal TCP connection attempts to a range of ports associated with critical services like SMB, RDP, HTTP, RPC, and SSL. The device was also detected attempting to utilize privileged credentials, which were later identified as relating to a generic multi-purpose administrative account. The threat actor proceeded to conduct further internal reconnaissance, including reverse DNS sweeps, while also attempting to use six additional user credentials.

In addition to the widespread internal connectivity, Darktrace observed persistent connection attempts focused on the RDP and SMB protocols. Darktrace also detected additional SMB enumeration during this phase of the attacker’s reconnaissance. This reconnaissance activity largely attempted to access a wide variety of SMB shares, previously unseen by the host to identify available share types and information available for aggregation. As such, the breach host conducted a large spike in SMB writes to the server service (srvsvc) endpoint on a range of internal hosts using the credential: extramedwb. SMB writes to this endpoint traditionally indicate binding attempts.

Beginning on August 31, Darktrace identified a new host associated with the aforementioned NAT IP address. This new host appeared to have taken over as the primary host conducting the reconnaissance and lateral movement on the network taking advantage of the VDI infrastructure. Like the previous host, this one was observed sustaining reconnaissance activity on August 31, featuring elevated SMB enumeration, SMB access failures, RDP connection attempts, and reverse DNS sweeps.  The attackers utilized several credentials to execute their reconnaissance, including generic and possibly default administrative credentials, including “auditor” and “administrator”.

Figure 1: Advanced Search query highlighting anomalous activity from the second observed remote access host over the course of one week surrounding the time of the breach.

Following these initial detections by Darktrace DETECT, Darktrace’s Cyber AI Analyst™ launched an autonomous investigation into the scanning and privileged internal connectivity and linked these seemingly separate events together into one wider internal reconnaissance incident.

Figure 2: Timeline of an AI Analyst investigation carried out between August 29 and August 31, 2023, during which it detected an increased volume of scanning and unusual privileged internal connectivity.

Lateral Movement

Following the reconnaissance activity performed by the new host observed exploiting the remote access infrastructure, Darktrace detected an increase in attempts to move laterally within the customer’s network, particularly via RPC commands and SMB file writes.

Specifically, the threat actor was observed attempting RPC binds to several destination devices, which can be used in the calling of commands and/or the creation of services on destination devices. This activity was highlighted in repeated failed attempts to bind to the ntsvcs named pipe on several destination devices within the network. However, given the large number of connection attempts, Darktrace did also detect a number of successful RPC connections.

Darktrace also detected a spike in uncommon service control (SVCCTL) ExecMethod, Create, and Start service operations from the breach device.

Figure 3: Model breach details noting the affected device performing unsuccessful RPC binds to endpoints not supported on the destination device.

Additional lateral movement activity was performed using the SMB/NTLM protocols. The affected device also conducted a series of anonymous NTLM logins, whereby NTLM authentication attempts occurred without a named client principal, to a range of internal hosts. Such activity is highly indicative of malicious or unauthorized activity on the network. The host also employed the outdated SMB version 1 (SMBv1) protocol during this phase of the kill chain. The use of SMBv1 often represents a compliance issue for most networks due to the high number of exploitable vulnerabilities associated with this version of the protocol.

Lastly, Darktrace identified the internal transfer of uncommon executables, such as ‘TRMtZSqo.exe’, via SMB write. The breach device was observed writing this file to the hidden administrative share (ADMIN$) on a destination server. Darktrace recognized that this activity was highly unusual for the device and may have represented the threat actor transferring a malicious payload to the destination server for further persistence, data aggregation, and/or command and control (C2) operations. Further SMB writes of executable files, and the subsequent delete of these binaries, were observed from the device at this time. For example, the additional executable ‘JAqfhBEB.exe’ was seen being deleted by the breach device. This deletion, paired with the spike in SVCCTL Create and Start operations occurring, suggests the transfer, execution, and removal of persistence and data harvesting binaries within the network.

Figure 4: AI Analyst details highlighting the SMB file writes of the unusual executable from the remote access device during the compromise.

Conclusion

Ultimately, Darktrace was able to successfully identify and alert for suspicious activity being performed by a threat actor who had gained unauthorized access to the customer’s network by abusing one of their trusted relationships.

The identification of scanning, RPC commands and SMB sessions directly assisted the customer in their response to contain and mitigate this intrusion. The investigation carried out by the Darktrace SOC enabled the customer to promptly triage and remediate the attack, mitigating the potential damage and preventing the compromise from escalating further. Had Darktrace RESPOND been enabled in autonomous response mode at the time of the attack, it would have been able to take swift action to inhibit the scanning, share enumerations and file write activity, thereby thwarting the attacker’s network reconnaissance and lateral movement attempts.

By exploiting trusted relationships between organizations, threat actors are often able to bypass traditional signatured-based security methods that have previously been reconfigured to allow and trust connections from and to specific endpoints. Rather than relying on the configurations of specific rules and permitted IP addresses, ports, and devices, Darktrace DETECT’s anomaly-based approach to threat detection meant it was able to identify suspicious network activity at the earliest stage, irrespective of the offending device and whether the domain or relationship was trusted.

Credit to Adam Potter, Cyber Security Analyst, Taylor Breland, Analyst Team Lead, San Francisco.

Darktrace DETECT Model Breach Coverage:

  • Device / ICMP Address Scan
  • Device / Network Scan
  • Device / Suspicious SMB Scanning Activity
  • Device / RDP Scan
  • Device / Possible SMB/NTLM Reconnaissance
  • Device / Reverse DNS Sweep
  • Anomalous Connection / SMB Enumeration
  • Device / Large Number of Model Breaches
  • Anomalous Connection / Suspicious Activity On High Risk Device
  • Unusual Activity / Possible RPC Recon Activity
  • Device / Anonymous NTLM Logins
  • Anomalous Connection / Unusual SMB Version 1 Connectivity
  • Device / Repeated Unknown RPC Service Bind Errors
  • Anomalous Connection / New or Uncommon Service Control
  • Compliance / SMB Drive Write
  • Anomalous File / Internal / Unusual Internal EXE File Transfer
  • Device / Multiple Lateral Movement Model Breaches

AI Analyst Incidents:

  • Scanning of Multiple Devices
  • Extensive Unusual RDPConnections
  • SMB Write of Suspicious File
  • Suspicious DCE-RPC Activity

MITRE ATT&CK Mapping

  • Tactic: Initial Access
  • Technique: T1199 - Trusted Relationship
  • Tactic: Discovery
  • Technique:
  • T1018 - Remote System Discovery
  • T1046 - Network Service Discovery
  • T1135 - Network Share Discovery
  • T1083 - File and Directory Discovery
  • Tactic: Lateral Movement
  • Technique:
  • T1570 - Lateral Tool Transfer
  • T1021 - Remote Services
  • T1021.002 - SMB/Windows Admin Shares
  • T1021.003 - Distributed Component Object Model
  • T1550 - Use Alternate Authentication Material

References

1https://attack.mitre.org/techniques/T1199/

2https://www.cloudflare.com/learning/insights-supply-chain-attacks/

3https://newsroom.cisco.com/c/r/newsroom/en/us/a/y2023/m09/companies-reliance-on-it-managed-services-increases-in-2023-sector-valued-at-us-472-billion-globally.html#:~:text=IT%20channel%20partners%20selling%20managed,US%24419%20billion%20in%202022.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
Written by
Taylor Breland
Analyst Team Lead, San Francisco

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August 15, 2025

From Exploit to Escalation: Tracking and Containing a Real-World Fortinet SSL-VPN Attack

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Threat actors exploiting Fortinet CVEs

Over the years, Fortinet has issued multiple alerts about a wave of sophisticated attacks targeting vulnerabilities in its SSL-VPN infrastructure. Despite the release of patches to address these vulnerabilities, threat actors have continued to exploit a trio of Common Vulnerabilities and Exposures (CVEs) disclosed between 2022 and 2024 to gain unauthorized access to FortiGate devices.

Which vulnerabilities are exploited?

The vulnerabilities—CVE-2022-42475, CVE-2023-27997, and CVE-2024-21762—affect Fortinet’s SSL-VPN services and have been actively exploited by threat actors to establish initial access into target networks.

The vulnerabilities affect core components of FortiOS, allowing attackers to execute remote code on affected systems.

CVE-2022-42475

Type: Heap-Based Buffer Overflow in FortiOS SSL-VPN

Impact: Remote Code Execution (Actively Exploited)

This earlier vulnerability also targets the SSL-VPN interface and has been actively exploited in the wild. It allows attackers to execute arbitrary code remotely by overflowing a buffer in memory, often used to deploy malware or establish persistent backdoors [6].

CVE-2023-27997

Type: Heap-Based Buffer Overflow in FortiOS and FortiProxy

Impact: Remote Code Execution

This flaw exists in the SSL-VPN component of both FortiOS and FortiProxy. By exploiting a buffer overflow in the heap memory, attackers can execute malicious code remotely. This vulnerability is particularly dangerous because it can be triggered without authentication, making it ideal for an initial compromise [5].

CVE-2024-21762

Type: Out-of-Bounds Write in sslvpnd

Impact: Remote Code Execution

This vulnerability affects the SSL-VPN daemon (sslvpnd) in FortiOS. It allows unauthenticated remote attackers to send specially crafted HTTP requests that write data outside of allocated memory bounds. This can lead to arbitrary code execution, giving attackers full control over a device [4].

In short, these flaws enable remote attackers to execute arbitrary code without authentication by exploiting memory corruption issues such as buffer overflows and out-of-bounds writes. Once inside, threat actors use symbolic link (symlink) in order to maintain persistence on target devices across patches and firmware updates. This persistence then enables them to bypass security controls and manipulate firewall configurations, effectively turning patched systems into long-term footholds for deeper network compromise [1][2][3].

Darktrace’s Coverage

Darktrace detected a series of suspicious activities originating from a compromised Fortinet VPN device, including anomalous HTTP traffic, internal network scanning, and SMB reconnaissance, all indicative of post-exploitation behavior. Following initial detection by Darktrace’s real-time models, its Autonomous Response capability swiftly acted on the malicious activity, blocking suspicious connections and containing the threat before further compromise could occur.

Further investigation by Darktrace’s Threat Research team uncovered a stealthy and persistent attack that leveraged known Fortinet SSL-VPN vulnerabilities to facilitate lateral movement and privilege escalation within the network.

Phase 1: Initial Compromise – Fortinet VPN Exploitation

The attack on a Darktrace customer likely began on April 11 with the exploitation of a Fortinet VPN device running an outdated version of FortiOS. Darktrace observed a high volume of HTTP traffic originating from this device, specifically targeting internal systems. Notably, many of these requests were directed at the /cgi-bin/ directory,  a common target for attackers attempting to exploit web interfaces to run unauthorized scripts or commands. This pattern strongly indicated remote code execution attempts via the SSL-VPN interface [7].

Once access was gained, the threat actor likely modified existing firewall rules, a tactic often used to disable security controls or create hidden backdoors for future access. While Darktrace does not have direct visibility into firewall configuration changes, the surrounding activity and post-exploitation behavior indicated that such modifications were made to support long-term persistence within the network.

HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080.
Figure 1: HTTP activity from the compromised Fortinet device, including repeated requests to /cgi-bin/ over port 8080

Phase 2: Establishing Persistence & Lateral Movement

Shortly after the initial compromise of the Fortinet VPN device, the threat actor began to expand their foothold within the internal network. Darktrace detected initial signs of network scanning from this device, including the use of Nmap to probe the internal environment, likely in an attempt to identify accessible services and vulnerable systems.

Darktrace’s detection of unusual network scanning activities on the affected device.
Figure 2: Darktrace’s detection of unusual network scanning activities on the affected device.

Around the same time, Darktrace began detecting anomalous activity on a second device, specifically an internal firewall interface device. This suggested that the attacker had established a secondary foothold and was leveraging it to conduct deeper reconnaissance and move laterally through the network.

In an effort to maintain persistence within the network, the attackers likely deployed symbolic links in the SSL-VPN language file directory on the Fortinet device. While Darktrace did not directly observe symbolic link abuse, Fortinet has identified this as a known persistence technique in similar attacks [2][3]. Based on the observed post-exploitation behavior and likely firewall modifications, it is plausible that such methods were used here.

Phase 3: Internal Reconnaissance & Credential Abuse

With lateral movement initiated from the internal firewall interface device, the threat actor proceeded to escalate their efforts to map the internal network and identify opportunities for privilege escalation.

Darktrace observed a successful NTLM authentication from the internal firewall interface to the domain controller over the outdated protocol SMBv1, using the account ‘anonymous’. This was immediately followed by a failed NTLM session connection using the hostname ‘nmap’, further indicating the use of Nmap for enumeration and brute-force attempts. Additional credential probes were also identified around the same time, including attempts using the credential ‘guest’.

Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.
Figure 3: Darktrace detection of a series of login attempts using various credentials, with a mix of successful and unsuccessful attempts.

The attacker then initiated DCE_RPC service enumeration, with over 300 requests to the Endpoint Mapper endpoint on the domain controller. This technique is commonly used to discover available services and their bindings, often as a precursor to privilege escalation or remote service manipulation.

Over the next few minutes, Darktrace detected more than 1,700 outbound connections from the internal firewall interface device to one of the customer’s subnets. These targeted common services such as FTP (port 21), SSH (22), Telnet (23), HTTP (80), and HTTPS (443). The threat actor also probed administrative and directory services, including ports 135, 137, 389, and 445, as well as remote access via RDP on port 3389.

Further signs of privilege escalation attempts were observed with the detection of over 300 Netlogon requests to the domain controller. Just over half of these connections were successful, indicating possible brute-force authentication attempts, credential testing, or the use of default or harvested credentials.

Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.
Figure 4: Netlogon and DCE-RPC activity from the affected device, showing repeated service bindings to epmapper and Netlogon, followed by successful and failed NetrServerAuthenticate3 attempts.

Phase 4: Privilege Escalation & Remote Access

A few minutes later, the attacker initiated an RDP session from the internal firewall interface device to an internal server. The session lasted over three hours, during which more than 1.5MB of data was uploaded and over 5MB was downloaded.

Notably, no RDP cookie was observed during this session, suggesting manual access, tool-less exploitation, or a deliberate attempt to evade detection. While RDP cookie entries were present on other occasions, none were linked to this specific session—reinforcing the likelihood of stealthy remote access.

Additionally, multiple entries during and after this session show SSL certificate validation failures on port 3389, indicating that the RDP connection may have been established using self-signed or invalid certificates, a common tactic in unauthorized or suspicious remote access scenarios.

Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.
Figure 5: Darktrace’s detection of an RDP session from the firewall interface device to the server, lasting over 3 hours.

Darktrace Autonomous Response

Throughout the course of this attack, Darktrace’s Autonomous Response capability was active on the customer’s network. This enabled Darktrace to autonomously intervene by blocking specific connections and ports associated with the suspicious activity, while also enforcing a pre-established “pattern of life” on affected devices to ensure they were able to continue their expected business activities while preventing any deviations from it. These actions were crucial in containing the threat and prevent further lateral movement from the compromised device.

Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.
Figure 6: Darktrace’s Autonomous Response targeted specific connections and restricted affected devices to their expected patterns of life.

Conclusion

This incident highlights the importance of important staying on top of patching and closely monitoring VPN infrastructure, especially for internet-facing systems like Fortinet devices. Despite available patches, attackers were still able to exploit known vulnerabilities to gain access, move laterally and maintain persistence within the customer’s network.

Attackers here demonstrated a high level of stealth and persistence. Not only did they gain access to the network and carry out network scans and lateral movement, but they also used techniques such as symbolic link abuse, credential probing, and RDP sessions without cookies to avoid detection.  Darktrace’s detection of the post-exploitation activity, combined with the swift action of its Autonomous Response technology, successfully blocked malicious connections and contained the attack before it could escalate

Credit to Priya Thapa (Cyber Analyst), Vivek Rajan (Cyber Analyst), and Ryan Traill (Analyst Content Lead)

Appendices

Real-time Detection Model Alerts

·      Device / Suspicious SMB Scanning Activity

·      Device / Anomalous Nmap Activity

·      Device / Network Scan

·      Device / RDP Scan

·      Device / ICMP Address Scan

Autonomous Response Model Alerts:  

·      Antigena / Network / Insider Threat / Antigena Network Scan Block

·       Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block

MITRE ATT&CK Mapping

Initial Access – External Remote Services – T1133

Initial Access – Valid Accounts – T1078

Execution – Exploitation for Client Execution – T1203

Persistence – Account Manipulation – T1098

Persistence – Application Layer Protocol – T1071.001

Privilege Escalation – Exploitation for Privilege Escalation – T1068

Privilege Escalation – Valid Accounts – T1078

Defense Evasion – Masquerading – T1036

Credential Access – Brute Force – T1110

Discovery – Network Service Scanning – T1046

Discovery – Remote System Discovery – T1018

Lateral Movement – Remote Services – T1021

Lateral Movement – Software Deployment Tools – T1072

Collection – Data from Local System – T1005

Collection – Data Staging – T1074

Exfiltration – Exfiltration Over Alternative Protocol – T1048

References

[1]  https://www.tenable.com/blog/cve-2024-21762-critical-fortinet-fortios-out-of-bound-write-ssl-vpn-vulnerability

[2] https://thehackernews.com/2025/04/fortinet-warns-attackers-retain.html

[3] https://www.cisa.gov/news-events/alerts/2025/04/11/fortinet-releases-advisory-new-post-exploitation-technique-known-vulnerabilities

[4] https://www.fortiguard.com/psirt/FG-IR-24-015

[5] https://www.tenable.com/blog/cve-2023-27997-heap-based-buffer-overflow-in-fortinet-fortios-and-fortiproxy-ssl-vpn-xortigate

[6]  https://www.tenable.com/blog/cve-2022-42475-fortinet-patches-zero-day-in-fortios-ssl-vpns

[7] https://www.fortiguard.com/encyclopedia/ips/12475

The content provided in this blog is published by Darktrace for general informational purposes only and reflects our understanding of cybersecurity topics, trends, incidents, and developments at the time of publication. While we strive to ensure accuracy and relevance, the information is provided “as is” without any representations or warranties, express or implied. Darktrace makes no guarantees regarding the completeness, accuracy, reliability, or timeliness of any information presented and expressly disclaims all warranties.

Nothing in this blog constitutes legal, technical, or professional advice, and readers should consult qualified professionals before acting on any information contained herein. Any references to third-party organizations, technologies, threat actors, or incidents are for informational purposes only and do not imply affiliation, endorsement, or recommendation.

Darktrace, its affiliates, employees, or agents shall not be held liable for any loss, damage, or harm arising from the use of or reliance on the information in this blog.

The cybersecurity landscape evolves rapidly, and blog content may become outdated or superseded. We reserve the right to update, modify, or remove any content without notice.

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About the author
Priya Thapa
Cyber Analyst

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August 15, 2025

How Organizations are Addressing Cloud Investigation and Response

Cloud investigation and responseDefault blog imageDefault blog image

Why cloud investigation and response needs to evolve

As organizations accelerate their move to the cloud, they’re confronting two interrelated pressures: a rapidly expanding attack surface and rising regulatory scrutiny. The dual pressure is forcing security practitioners to evolve their strategies in the cloud, particularly around investigation and response, where we see analysts spending the most time. This work is especially difficult in the cloud, often requiring experienced analysts to manually stitch together evidence across fragmented systems, unfamiliar platforms, and short-lived assets.

However, adapting isn’t easy. Many teams are operating with limited budgets and face a shortage of cloud-specific security talent. That’s why more organizations are now prioritizing tools that not only deliver deep visibility and rapid response in the cloud, but also help upskill their analysts to keep pace with threats and compliance demands.

Our 2024 survey report highlights just how organizations are recognizing gaps in their cloud security, feeling the heat from regulators, and making significant investments to bolster their cloud investigation capabilities.

In this blog post, we’ll explore the current challenges, approaches, and strategies organizations are employing to enhance their cloud investigation and incident response.

Recognizing the gaps in current cloud investigation and response methods

Complex environments & static tools

Due to the dynamic nature of cloud infrastructure, ephemeral assets, autoscaling environments, and multi-cloud complexity, traditional investigation and response methods which rely on static snapshots and point-in-time data, are fundamentally mismatched. And with Cloud environment APIs needing deep provider knowledge and scripting skills to extract much needed evidence its unrealistic for one person to master all aspects of cloud incident response.

Analysts are still stitching together logs from fragmented systems, manually correlating events, and relying on post-incident forensics that often arrive too late to drive meaningful response. These approaches were built for environments that rarely changed. In the cloud, where assets may only exist for minutes and attacker movement can span regions or accounts in seconds, point-in-time visibility simply can’t keep up. As a result, critical evidence is missed, timelines are incomplete, and investigations drag on longer than they should.

Even some modern approaches still depend heavily on static configurations, delayed snapshots, or siloed visibility that can’t keep pace with real-time attacker movement.

There is even the problem of  identifying what cloud data sources hold the valuable information needed to investigate in the first place. With AWS alone having over 200 products, each with its own security practices and data sources.It can be challenging to identify where you need to be looking.  

To truly secure the cloud, investigation and response must be continuous, automated, and context-rich. Tools should be able to surface the signal from the noise and support analysts at every step, even without deep forensics expertise.

Increasing compliance pressure

With the rise of data privacy regulations and incident reporting mandates worldwide, organizations face heightened scrutiny. Noncompliance can lead to severe penalties, making it crucial to have robust cloud investigation and response mechanisms in place. 74% of organizations surveyed reported that data privacy regulations complicate incident response, underscoring the urgency to adapt to regulatory requirements.

In addition, a majority of organizations surveyed (89%) acknowledged that they suffer damage before they can fully contain and investigate incidents, particularly in cloud environments, highlighting the need for enhanced cloud capabilities.  

Enhancing cloud investigation and response

To address these challenges, organizations are actively growing their capabilities to perform investigations in the cloud. Key steps include:

Allocating and increasing budgets:  

Recognizing the importance of cloud-specific investigation tools, many organizations have started to allocate dedicated budgets for cloud forensics. 83% of organizations have budgeted for cloud forensics, with 77% expecting this budget to increase. This reflects a strong commitment to improving cloud security.

Implementing automation that understands cloud behavior

Automation isn’t just about speeding up tasks. While modern threats require speed and efficiency from defenders, automation aims to achieve this by enabling consistent decision making across unique and dynamic environments. Traditional SOAR platforms, often designed for static on-prem environments, struggle to keep pace with the dynamic and ephemeral nature of the cloud, where resources can disappear before a human analyst even has a chance to look at them. Cloud-native automation, designed to act on transient infrastructure and integrate seamlessly with cloud APIs, is rapidly emerging as the more effective approach for real-time investigation and response. Automation can cover collection, processing, and storage of incident evidence without ever needing to wait for human intervention and the evidence is ready and waiting all in once place, regardless of if the evidence is cloud-provider logs, disk images, or  memory dumps. With the right automation tools you can even go further and automate the full process from end to end covering acquisition, processing, analysis, and response.

Artificial Intelligence (AI) that augments analysts’ intuition not just adds speed

While many vendors tout AI’s ability to “analyze large volumes of data,” that’s table stakes. The real differentiator is how AI understands the narrative of an incident, surfacing high-fidelity alerts, correlating attacker movement across cloud and hybrid environments, and presenting findings in a way that upskills rather than overwhelms analysts.  

In this space, AI isn’t just accelerating investigations, it’s democratizing them by reducing the reliance on highly specialized forensic expertise.  

Strategies for effective cloud investigation and response

Organizations are also exploring various strategies to optimize their cloud investigation and response capabilities:

Enhancing visibility and control:

  • Unified platforms: Implementing platforms that provide a unified view across multiple cloud environments can help organizations achieve better visibility and control. This consolidation reduces the complexity of managing disparate tools and data sources.
  • Improved integration: Ensuring that all security tools and platforms are seamlessly integrated is critical. This integration facilitates better data sharing and cohesive incident management.
  • Cloud specific expertise: Training and Recruitment: Investing in training programs to develop cloud-specific skills among existing staff and recruiting experts with cloud security knowledge can bridge the skill gap.
  • Continuous learning: Given the constantly evolving nature of cloud threats, continuous learning and adaptation are essential for maintaining effective security measures.

Leveraging automation and AI:

  • Automation solutions: Automation solutions for cloud environments can significantly speed up and simplify incident response efficiency. These solutions can handle repetitive tasks, allowing security teams to focus on more complex issues.
  • AI powered analysis: AI can assist in rapidly analyzing incident data, identifying anomalies, and predicting potential threats. This proactive approach can help prevent incidents before they escalate.

Cloud investigation and response with Darktrace

Darktrace’s  forensic acquisition & investigation capabilities helps organizations address the complexities of cloud investigations and incident response with ease. The product seamlessly integrates with AWS, GCP, and Azure, consolidating data from multiple cloud environments into one unified platform. This integration enhances visibility and control, making it easier to manage and respond to incidents across diverse cloud infrastructures.

By leveraging machine learning and automation, Forensic Acquisition & Investigation accelerates the investigation process by quickly analyzing vast amounts of data, identifying patterns, and providing actionable insights. Automation reduces manual effort and response times, allowing your security team to focus on the most pressing issues.

Forensic Acquisition & Investigation can help you stay ahead of threats whilst also meeting regulatory requirements, helping you to maintain a robust cloud security position.

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