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July 18, 2023

Understanding Email Security & the Psychology of Trust

We explore how psychological research into the nature of trust relates to our relationship with technology - and what that means for AI solutions.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Hanah Darley
Director of Threat Research
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18
Jul 2023

When security teams discuss the possibility of phishing attacks targeting their organization, often the first reaction is to assume it is inevitable because of the users. Users are typically referenced in cyber security conversations as organizations’ greatest weaknesses, cited as the causes of many grave cyber-attacks because they click links, open attachments, or allow multi-factor authentication bypass without verifying the purpose.

While for many, the weakness of the user may feel like a fact rather than a theory, there is significant evidence to suggest that users are psychologically incapable of protecting themselves from exploitation by phishing attacks, with or without regular cyber awareness trainings. The psychology of trust and the nature of human reliance on technology make the preparation of users for the exploitation of that trust in technology very difficult – if not impossible.

This Darktrace long read will highlight principles of psychological and sociological research regarding the nature of trust, elements of the trust that relate to technology, and how the human brain is wired to rely on implicit trust. These principles all point to the outcome that humans cannot be relied upon to identify phishing. Email security driven by machine augmentation, such as AI anomaly detection, is the clearest solution to tackle that challenge.

What is the psychology of trust?

Psychological and sociological theories on trust largely centre around the importance of dependence and a two-party system: the trustor and the trustee. Most research has studied the impacts of trust decisions on interpersonal relationships, and the characteristics which make those relationships more or less likely to succeed. In behavioural terms, the elements most frequently referenced in trust decisions are emotional characteristics such as benevolence, integrity, competence, and predictability.1

Most of the behavioural evaluations of trust decisions survey why someone chooses to trust another person, how they made that decision, and how quickly they arrived at their choice. However, these micro-choices about trust require the context that trust is essential to human survival. Trust decisions are rooted in many of the same survival instincts which require the brain to categorize information and determine possible dangers. More broadly, successful trust relationships are essential in maintaining the fabric of human society, critical to every element of human life.

Trust can be compared to dark matter (Rotenberg, 2018), which is the extensive but often difficult to observe material that binds planets and earthly matter. In the same way, trust is an integral but often a silent component of human life, connecting people and enabling social functioning.2

Defining implicit and routine trust

As briefly mentioned earlier, dependence is an essential element of the trusting relationship. Being able to build a routine of trust, based on the maintenance rather than establishment of trust, becomes implicit within everyday life. For example, speaking to a friend about personal issues and life developments is often a subconscious reaction to the events occurring, rather than an explicit choice to trust said friend each time one has new experiences.

Active and passive levels of cognition are important to recognize in decision-making, such as trust choices. Decision-making is often an active cognitive process requiring a lot of resource from the brain. However, many decisions occur passively, especially if they are not new choices e.g. habits or routines. The brain’s focus turns to immediate tasks while relegating habitual choices to subconscious thought processes, passive cognition. Passive cognition leaves the brain open to impacts from inattentional blindness, wherein the individual may be abstractly aware of the choice but it is not the focus of their thought processes or actively acknowledged as a decision. These levels of cognition are mostly referenced as “attention” within the brain’s cognition and processing.3

This idea is essentially a concept of implicit trust, meaning trust which is occurring as background thought processes rather than active decision-making. This implicit trust extends to multiple areas of human life, including interpersonal relationships, but also habitual choice and lifestyle. When combined with the dependence on people and services, this implicit trust creates a haze of cognition where trust is implied and assumed, rather than actively chosen across a myriad of scenarios.

Trust and technology

As researchers at the University of Cambridge highlight in their research into trust and technology, ‘In a fundamental sense, all technology depends on trust.’  The same implicit trust systems which allow us to navigate social interactions by subconsciously choosing to trust, are also true of interactions with technology. The implied trust in technology and services is perhaps most easily explained by a metaphor.

Most people have a favourite brand of soda. People will routinely purchase that soda and drink it without testing it for chemicals or bacteria and without reading reviews to ensure the companies that produce it have not changed their quality standards. This is a helpful, representative example of routine trust, wherein the trust choice is implicit through habitual action and does not mean the person is actively thinking about the ramifications of continuing to use a product and trust it.

The principle of dependence is especially important in trust and technology discussions, because the modern human is entirely reliant on technology and so has no way to avoid trusting it.5   Specifically important in workplace scenarios, employees are given a mandatory set of technologies, from programs to devices and services, which they must interact with on a daily basis. Over time, the same implicit trust that would form between two people forms between the user and the technology. The key difference between interpersonal trust and technological trust is that deception is often much more difficult to identify.

The implicit trust in workplace technology

To provide a bit of workplace-specific context, organizations rely on technology providers for the operation (and often the security) of their devices. The organizations also rely on the employees (users) to use those technologies within the accepted policies and operational guidelines. The employees rely on the organization to determine which products and services are safe or unsafe.

Within this context, implicit trust is occurring at every layer of the organization and its technological holdings, but often the trust choice is only made annually by a small security team rather than continually evaluated. Systems and programs remain in place for years and are used because “that’s the way it’s always been done. Within that context, the exploitation of that trust by threat actors impersonating or compromising those technologies or services is extremely difficult to identify as a human.

For example, many organizations utilize email communications to promote software updates for employees. Typically, it would consist of email prompting employees to update versions from the vendors directly or from public marketplaces, such as App Store on Mac or Microsoft Store for Windows. If that kind of email were to be impersonated, spoofing an update and including a malicious link or attachment, there would be no reason for the employee to question that email, given the explicit trust enforced through habitual use of that service and program.

Inattentional blindness: How the brain ignores change

Users are psychologically predisposed to trust routinely used technologies and services, with most of those trust choices continuing subconsciously. Changes to these technologies would often be subject to inattentional blindness, a psychological phenomenon wherein the brain either overwrites sensory information with what the brain expects to see rather than what is actually perceived.

A great example of inattentional blindness6 is the following experiment, which asks individuals to count the number of times a ball is passed between multiple people. While that is occurring, something else is going on in the background, which, statistically, those tested will not see. The shocking part of this experiment comes after, when the researcher reveals that the event occurring in the background not seen by participants was a person in a gorilla suit moving back and forth between the group. This highlights how significant details can be overlooked by the brain and “overwritten” with other sensory information. When applied to technology, inattentional blindness and implicit trust makes spotting changes in behaviour, or indicators that a trusted technology or service has been compromised, nearly impossible for most humans to detect.

With all this in mind, how can you prepare users to correctly anticipate or identify a violation of that trust when their brains subconsciously make trust decisions and unintentionally ignore cues to suggest a change in behaviour? The short answer is, it’s difficult, if not impossible.

How threats exploit our implicit trust in technology

Most cyber threats are built around the idea of exploiting the implicit trust humans place in technology. Whether it’s techniques like “living off the land”, wherein programs normally associated with expected activities are leveraged to execute an attack, or through more overt psychological manipulation like phishing campaigns or scams, many cyber threats are predicated on the exploitation of human trust, rather than simply avoiding technological safeguards and building backdoors into programs.

In the case of phishing, it is easy to identify the attempts to leverage the trust of users in technology and services. The most common example of this would be spoofing, which is one of the most common tactics observed by Darktrace/Email. Spoofing is mimicking a trusted user or service, and can be accomplished through a variety of mechanisms, be it the creation of a fake domain meant to mirror a trusted link type, or the creation of an email account which appears to be a Human Resources, Internal Technology or Security service.

In the case of a falsified internal service, often dubbed a “Fake Support Spoof”, the user is exploited by following instructions from an accepted organizational authority figure and service provider, whose actions should normally be adhered to. These cases are often difficult to spot when studying the sender’s address or text of the email alone, but are made even more difficult to detect if an account from one of those services is compromised and the sender’s address is legitimate and expected for correspondence. Especially given the context of implicit trust, detecting deception in these cases would be extremely difficult.

How email security solutions can solve the problem of implicit trust

How can an organization prepare for this exploitation? How can it mitigate threats which are designed to exploit implicit trust? The answer is by using email security solutions that leverage behavioural analysis via anomaly detection, rather than traditional email gateways.

Expecting humans to identify the exploitation of their own trust is a high-risk low-reward endeavour, especially when it takes different forms, affects different users or portions of the organization differently, and doesn’t always have obvious red flags to identify it as suspicious. Cue email security using anomaly detection as the key answer to this evolving problem.

Anomaly detection enabled by machine learning and artificial intelligence (AI) removes the inattentional blindness that plagues human users and security teams and enables the identification of departures from the norm, even those designed to mimic expected activity. Using anomaly detection mitigates multiple human cognitive biases which might prevent teams from identifying evolving threats, and also guarantees that all malicious behaviour will be detected. Of course, anomaly detection means that security teams may be alerted to benign anomalous activity, but still guarantees that no threat, no matter how novel or cleverly packaged, won’t be identified and raised to the human security team.

Utilizing machine learning, especially unsupervised machine learning, mimics the benefits of human decision making and enables the identification of patterns and categorization of information without the framing and biases which allow trust to be leveraged and exploited.

For example, say a cleverly written email is sent from an address which appears to be a Microsoft affiliate, suggesting to the user that they need to patch their software due to the discovery of a new vulnerability. The sender’s address appears legitimate and there are news stories circulating on major media providers that a new Microsoft vulnerability is causing organizations a lot of problems. The link, if clicked, forwards the user to a login page to verify their Microsoft credentials before downloading the new version of the software. After logging in, the program is available for download, and only requires a few minutes to install. Whether this email was created by a service like ChatGPT (generative AI) or written by a person, if acted upon it would give the threat actor(s) access to the user’s credential and password as well as activate malware on the device and possibly broader network if the software is downloaded.

If we are relying on users to identify this as unusual, there are a lot of evidence points that enforce their implicit trust in Microsoft services that make them want to comply with the email rather than question it. Comparatively, anomaly detection-driven email security would flag the unusualness of the source, as it would likely not be coming from a Microsoft-owned IP address and the sender would be unusual for the organization, which does not normally receive mail from the sender. The language might indicate solicitation, an attempt to entice the user to act, and the link could be flagged as it contains a hidden redirect or tailored information which the user cannot see, whether it is hidden beneath text like “Click Here” or due to link shortening. All of this information is present and discoverable in the phishing email, but often invisible to human users due to the trust decisions made months or even years ago for known products and services.

AI-driven Email Security: The Way Forward

Email security solutions employing anomaly detection are critical weapons for security teams in the fight to stay ahead of evolving threats and varied kill chains, which are growing more complex year on year. The intertwining nature of technology, coupled with massive social reliance on technology, guarantees that implicit trust will be exploited more and more, giving threat actors a variety of avenues to penetrate an organization. The changing nature of phishing and social engineering made possible by generative AI is just a drop in the ocean of the possible threats organizations face, and most will involve a trusted product or service being leveraged as an access point or attack vector. Anomaly detection and AI-driven email security are the most practical solution for security teams aiming to prevent, detect, and mitigate user and technology targeting using the exploitation of trust.

References

1https://www.kellogg.northwestern.edu/trust-project/videos/waytz-ep-1.aspx

2Rotenberg, K.J. (2018). The Psychology of Trust. Routledge.

3https://www.cognifit.com/gb/attention

4https://www.trusttech.cam.ac.uk/perspectives/technology-humanity-society-democracy/what-trust-technology-conceptual-bases-common

5Tyler, T.R. and Kramer, R.M. (2001). Trust in organizations : frontiers of theory and research. Thousand Oaks U.A.: Sage Publ, pp.39–49.

6https://link.springer.com/article/10.1007/s00426-006-0072-4

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Hanah Darley
Director of Threat Research

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July 13, 2026

Security After Signatures: Operating in a World of Pre‑CVE Disclosure Exploitation, Collapsed Trust Boundaries, and Autonomous Systems

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Three shifts have reshaped what it means to defend an enterprise securely.  

First, exploitation often begins before defenders have a Common Vulnerabilities and Exposures (CVE) identifier, a security advisory, or an entry in the Cybersecurity and Infrastructure Security Agency's (CISA) Known Exploited Vulnerabilities (KEV) catalog.

Secondly, the trust boundary has moved beyond the network edge into identities, tokens, APIs, and Software-as-a-Service (SaaS) workflows.  

Third, an increasing share of business activity is executed through automation, integrations, and AI agent-like systems that can act faster than teams can verify intent.  

If your security model still relies on detecting known bad artefacts, triaging isolated alerts, and waiting for confirmation before acting, you are already behind the threat.  

This is not a failure of security teams; it’s a failure of the operating model to keep pace with how the environment has changed.

A SOC built around alerts and signatures assumes that malicious activity will eventually surface as an event. In real incidents, however, the decisive evidence is rarely a single event. Instead, it is a chain of individually explainable actions that only appears malicious once you connect the dots across identity, non-human identity, cloud, email, SaaS, operational technology (OT), and network telemetry.

The defenders succeeding today observe behaviors, link them into sequences, understand what those sequences mean, and contain impact before the full story unfolds. That is the operating model the current threat environment demands.  

Exploitation before disclosure

The first shift is the straightforward: the time to exploit has dropped to nearly zero.  

In one example, Darktrace observed a sequence of subtle but strategically significant anomalies within a customer environment that later aligned with exploitation of CVE‑2025‑0994 in Trimble Cityworks by likely Chinese-nexus threat actors. Behavioral indicators were visible at least 18 days before public disclosure, with related anomalies emerging 40 to 50 days earlier during the intrusion window.  

This case illustrates a familiar pattern: clusters of weak‑signal anomalies combing to form an actionable picture of intrusion long before a CVE is published. Such activity reflects long‑horizon, option‑preserving operator models often associated with mature state‑linked activity.  

Figure 1: Darktrace’s detection of malicious exploitation of CVE 2025-0994, later tied to Chinese-nexus threat actors targeting critical national infrastructure (CNI) in the US, weeks before public disclosure.

Throughout 2025 and 2026, Darktrace has continued to observe the value of anomaly-based detections across a range of incidents.

CVE CVE public disclosure date Darktrace detection date Days between detection of exploitation and CVE public disclosure
CVE-2025-0994 Trimble Cityworks 2025-02-06 2025-01-19 18 days
CVE-2025-24183 Apache 2025-03-10 2025-02-18 20 days
CVE-2025-10035 Fortra GoAnywhere 2025-09-18 2025-09-11 7 days
CVE-2026-0257 PAN-OS 2026-05-13

Identity is the real control plane

The second shift is that identity has replaced perimeter as the primary control plane. As Darktrace’s Annual Threat Report 2026 illustrated, identity remains the main challenge in defending against modern intrusions. A clear example is the Adversary-in-the-Middle (AiTM) case published by Darktrace in December 2025. A phishing email led to the compromise of an Office 365 account. Session hijacking bypassed multi-factor authentication (MFA), and the compromised account was used for follow-on phishing and persistence activities including the creation of malicious email rules.  

Every step in that sequence mattered. A successful login alone does not prove legitimacy. An inbox rule, on its own, may not appear catastrophic. Mail activity, viewed in isolation, may seem operationally normal. But the behavioral chain tells a different story: credential theft, token abuse, persistence, and onward compromise through a trusted identity.  

This is why the question is no longer “Did the user authenticate successfully”. The more important question is, “Does this identity action make sense right now, in this context, given what came before it?” The AiTM case shows how identity can be compromised. In practice, however, attacks rarely remained confined to identity alone.  

In another Darktrace case, a compromised SaaS account triggered activity across the email, SaaS, and network layers, including inbox rule changes, phishing propagation, and connections to suspicious infrastructure. Viewed in isolation, none of these events were decisive. Together, however,  they formed a behavioral sequence that revealed the intrusion, with the full attack story automatically correlated and surfaced to defenders by Darktrace’s Cyber AI Analyst.  

Figure 2: Cyber AI Analyst correlated and appended additional events to the incident, including other users who connected to the suspicious redirect link after outbound phishing emails were sent.

AI accelerates the threat  

The third shift is the one many teams still underestimate: trusted tooling, integrations, and AI agent-like systems can create actions that appear legitimate but are strategically dangerous.  

The shift becomes clearer when examining how governments are now framing AI risk. In 2026, guidance published by CISA, UK’s National Cyber Security Centre (NCSC) and Five Eyes partners warned that agentic systems expand attack surfaces, accumulate privilege, and can behave in ways that are difficult to predict or explain [1]. The advice is simple: assume unexpected behavior and design controls around it.  

The real risk is not AI usage. It is unknown autonomy: systems with credentials, data access, and action paths that can execute workflow steps without sufficient behavioral validation, traceability, or human oversight. Darktrace’s Model Context Protocol (MCP) risk analysis provides a useful framework for understanding this challenge. Over-privileged agents, content injection, and tool abuse become high-consequence risks when connected systems can dynamically retrieve data, execute actions, and communicate externally.  

Whether security teams like it or not, AI is already in the enterprise. It will help drive innovation, but it will also be abused, whether accidentally or maliciously. In each of the cases below, AI either scaled the attacker, built the tooling, or existed within the environment as something to exploit or misuse.

1. AI as an Attack Multiplier

In one campaign targeting Mexican government entities, a single operator used commercial AI platforms to generate exploits, automate reconnaissance, and process large volumes of data, compressing work that would traditionally have required an entire team into a single workflow [2].  

Darktrace is also observing this trend further down the stack. In one case, Darktrace identified AI-generated malware exploiting React2Shell, where an attacker used a Large Language Model (LLM) to produce working exploit code and deploy it at scale.  

[darktrace.com], [darktrace.com]

2. AI as an Attack Surface

Attempted AI exploitation is now appearing within customer environments. In one case involving an automation technology manufacturer, a compromised LLM proxy was seemingly used as a stepping stone to access additional AI services. When that attempt failed, the attacker pivoted to cryptomining.

What is clear is that the AI layer has already become an asset worth probing, exploiting, and pivoting through. It is also clear that defenders benefit from rapidly understanding how these activities connect. In this case, Cyber AI Analyst automatically pieced together the intrusion, while Darktrace’s Managed Threat Detection service alerted to the customer, enabling the activity to be contained before it could progress further.

Figure 3: Cyber AI Analyst's investigation into a compromised LLM proxy that was abused for cryptomining activity.

AI as a trusted but dangerous actor

This does not require a cinematic vision of “rogue AI.” The Salesloft incident provides a more grounded example, where AI and automation operate with legitimate access but served malicious intent. In that case, attackers abused compromised OAuth tokens associated with the Drift AI chat agent to export significant volumes of data from Salesforce environments.  

The activity resembled legitimate API usage and relied on trusted SaaS integrations rather than malware or other obvious signs of intrusion. That is precisely the challenge. Traditional security controls are good at detecting forced entry, but far less effective when a trusted application integration behaves in a way that is technically permitted yet operationally harmful.  

In these scenarios, the security challenge shifts from validating access to validating behavior.

This is what that looks like in practice: AI-linked identities executing legitimate actions that require behavioral validation rather than access validation.

Figure 4: Darktrace / SECURE AI highlights anomalous activity across AI identities, surfacing critical behavior that requires validation and containment.

Early observations from Darktrace / SECURE AI deployments reinforce this reality. Across Darktrace's observed fleet, AI service connections per deployment increased 13% during the first half of 2026, reaching over 16 million connections overall. The typical organisation now interacts with seven different AI providers, evidence that AI is no longer operating at the edges of the enterprise. It is increasingly woven into day-to-day business activity.

The most common risks are not compromised models or advanced AI attacks. Instead, they stem from employees and business functions exposing sensitive information through entirely legitimate-looking interactions. Darktrace has observed repeated submission of personally identifiable information (PII), tax information, identification documents, and medical data into LLM prompts, alongside widespread use of unsanctioned (shadow) AI services and growing AI activity from mobile devices.  

For defenders, the challenge is increasingly one of context: understanding when legitimate business use crosses into material risk, while preserving privacy and user trust.

Conclusion

Across all three shifts, the pattern is the same: behavior precedes understanding. Security teams are not losing because adversaries have become invisible. An increasingly outdated security model assumes that malicious activity will reveal itself cleanly and early. It no longer does.  

In 2026 and beyond, defenders win by understanding behavioral sequences, continuously validating trust, and acting before certainty becomes hindsight. That is security after signatures. That is security in the AI era.

Credit to: Daniel Levy, Threat Hunting Data Scientist

Edited by: Ryan Trail, Content Manager

References

[1] https://www.cyber.gov.au/business-government/secure-design/artificial-intelligence/careful-adoption-of-agentic-ai-services  

[2]https://www.latimes.com/business/story/2026-02-26/hacker-used-anthropics-claude-ai-to-steal-mexican-government-data

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Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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July 9, 2026

When AI Infrastructure Becomes Part of the Attack Surface

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AI Infrastructure and the Evolving Attack Surface

As organizations deploy generative AI into production environments, a new layer of infrastructure has emerged inside enterprise cloud environments: AI gateways.

What is an AI gateway?

AI gateways are systems that sit between users, applications, and foundation models, often holding privileged cloud permissions and managing access to AI services at scale.

Because of that role, AI gateways are becoming an increasingly important part of the enterprise attack surface. A compromise may provide attackers with access not only to compute resources, but also to cloud identities, model services, sensitive prompts, and other connected systems.

This blog examines how Darktrace investigated a compromised AI gateway connected to Amazon Bedrock services that was subsequently observed communicating with cryptomining infrastructure. Based on its configuration and associated Identity and Access Management (IAM) role, the instance appeared to function as a gateway to Amazon Bedrock-hosted AI services. Following suspected compromise activity, the host was observed communicating repeatedly with known cryptomining infrastructure before subsequently being shut down. Darktrace detected and escalated the activity through its Enhanced Monitoring and Managed Threat Detection services.

While the ultimate impact in this case appeared to be unauthorized cryptomining, the incident is notable because of where it occurred. The compromised asset sat at the intersection of cloud infrastructure, identity, and AI services. Recent research has highlighted how AI gateways such as LiteLLM can become attractive targets due to their ability to centralize credentials, model access, and cloud permissions. Although Darktrace found no evidence linking this activity directly to publicly disclosed LiteLLM vulnerabilities, the incident demonstrates why organizations should treat AI infrastructure as part of their critical attack surface rather than as a standalone application tier [1].

Why cryptomining remains a common cloud post-compromise activity

Cryptomining can be a lucrative post-compromise activity in cloud environments. After gaining access to a cloud asset, attackers may deploy mining software to abuse the victim’s compute resources for financial gain. This type of activity is likely to be opportunistic, targeting exposed services, weak credentials, leaked access keys, vulnerable applications, or misconfigured cloud workloads.

A typical cloud cryptomining intrusion may involve:

  • Identifying exposed or vulnerable cloud infrastructure
  • Gaining access through exposed services, credentials, or application weaknesses
  • Downloading and executing mining software
  • Establishing repeated outbound connectivity to mining pool infrastructure
  • Continuing to consume compute resources until the activity is detected and disrupted

The notable element in this case is not the cryptomining alone, but where it occurred: on cloud infrastructure supporting AI-related activity. This shows how assets used to enable AI services can still be exposed to familiar cloud compromise risks.

Investigating a compromised AI gateway connected to Amazon Bedrock

On June 12, 2026, Darktrace observed activity consistent with active cryptomining from an Amazon Web Service (AWS) EC2 instance named LiteLLM-Proxy. The instance appeared to support LiteLLM activity and was associated with an instance profile that had access to Amazon Bedrock resources.

AI gateways are designed to centralize access to large language models, often handling authentication, routing, logging, and policy enforcement for AI applications. From a security perspective, they also aggregate cloud permissions, model access, and application workflows into a single control point. As a result, compromise of an AI gateway can have implications beyond the affected host itself.

While the exact initial access vector could not be confirmed, the activity appears to follow a sequence often seen in compromises of internet-facing systems: brute-forced access, payload delivery, and repeated outbound connectivity to mining pool infrastructure.

Stage 1: Internet-exposed SSH enabled initial access

Prior to the observed cryptomining activity, the LiteLLM-Proxy EC2 instance appeared to be externally exposed over SSH, with port 22 open to 0.0.0.0/0.

Figure 1: Darktrace’s misconfiguration alert EC2 instance allowing all inbound traffic to SSH port 22.

Prior to the cryptomining activity, Darktrace observed a large volume of inbound connection attempts to the instance over port 22 from external IP addresses, predominantly from 145.241.123[.]102, suggesting brute-force activity [2]. Many of these connections were short-lived, lasting only a few seconds, indicating scanning or failed login attempts.

Figure 2: Darktrace’s detection of unusual incoming connection attempts to the device over port 22.

The available telemetry did not confirm whether any inbound SSH connection resulted in successful authentication, preventing this activity from being confirmed as the initial access vector. However, the combination of public SSH exposure, inbound connections from external IP addresses, and subsequent miner activity suggests that SSH was a plausible access path.

Stage 2: XMRig malware downloaded to the AI gateway

Before the first observed connection to the mining pool, the EC2 instance downloaded 3.42 MB of data over an HTTP connection on port 80 to the external endpoint, 185.62.1[.]8, which appears to host a ZIP file containing XMRig crypto-mining malware [3][4]. As host-level logs were not available, Darktrace could not confirm how the miner was executed or whether the earlier SSH activity directly enabled payload delivery. However, the timing of the download, followed shortly by repeated mining pool connectivity, supported the assessment that the instance had been compromised and was being used for unauthorized compute activity.

Stage 3 – Compromised AI gateway communicates with cryptomining infrastructure

Just a few minutes later, Darktrace observed the LiteLLM-Proxy EC2 instance connecting to the hostname pool.hasvault[.]pro over HTTPs on port 443. Following the initial connection, repeated outbound connectivity to the same hostname was observed. This pattern is consistent with active cryptomining pool communication, where a compromised host communicates with mining infrastructure to receive work and submit results.

This activity triggered the Enhanced Monitoring model “Compromise / High Priority Crypto Currency Mining”, which was escalated to the customer by Darktrace’s SOC. The activity was also summarized by Darktrace’s Cyber AI Analyst, which grouped the relevant events into a single investigation narrative, helping to identify the repeated mining pool connectivity from the affected cloud asset.

Figure 3: Cyber AI Analyst’s investigation of the cryptocurrency mining activity.

The use of HTTPS over port 443 is notable because, when viewed in isolation, this traffic may not appear inherently suspicious. In this case, however, the destination, volume of connections, and lack of similar activity provided the behavioral context needed to identify the communication as suspicious.

Stage 4: Managed Threat Detection identifies active resource abuse

The cryptomining activity was received by Darktrace’s Managed Threat Detection service and reviewed by Darktrace’s SOC. Following review, the activity was escalated to the customer. This escalation provided the customer with timely notification of active resource abuse in the AWS environment.

Stage 5: Suspicious IAM activity suggests possible cloud credential misuse

Separately, on June 13, Darktrace observed suspicious activity originating from an additional IAM user.

Figure 4: Darktrace’s Advanced Search highlighting suspicious activity performed by a second IAM user.

First, the user was observed attempting the “GetSendQuota” event, an action that had not performed by the account within at least the previous three months. Additionally, the source IP address of this command appeared to be 14.176.1[.]47, geolocated in Vietnam, whereas activity for this user had mostly been seen from Amazon IP addresses. Furthermore, the AWS CLI was also observed being used for this activity, which was also unusual for the user. This was detected by the model “IaaS / Unusual Activity / Unusual AWS CLI Activity”.

Figure 5: Darktrace’s detection of the “GetSendQuota” event.

Further suspicious activity was observed from the IAM user using the long-term access key. Notably, failed “InvokeModel” and “ListFoundationModels” commands were detected, suggesting attempted interaction with Amazon Bedrock services, including model enumeration or invocation. While this may suggest relation to the LiteLLM compromise observed the previous day, there is insufficient evidence to conclusively link the two events.

The attempted “CreateUser” command was also notable because the requested username appeared low-meaning, which may indicate an attempt to establish persistence by creating a new account. This activity triggered the model “IaaS / Admin / New AWS User Account Creation”.

Figure 6: Darktrace’s detection of the “CreateUser” event.

Even without a confirmed link between the two incidents, the IAM activity remains significant. It demonstrates the importance of incorporating workload both telemetry and control-plane telemetry into cloud compromise investigations. While the EC2 cryptomining activity indicated compute resource abuse, the IAM activity suggested potential credential compromise or misuse involving long-term access keys, along with attempted cloud service abuse.

Key lessons for securing AI infrastructure

This incident was notable not because of the cryptomining activity itself, but because of where it occurred. The compromised system appeared to function as an AI gateway with access to Amazon Bedrock services, placing it at the intersection of cloud infrastructure, identity, and AI operations. As organizations deploy AI capabilities into production environments, these platforms are becoming part of the same attack surface that adversaries already target through exposed services, credential theft, and cloud misconfigurations.

While the exact intrusion path could not be confirmed, and no definitive link was established between the compromised workload and the suspicious IAM activity observed during the investigation, both events reinforce a broader reality: AI infrastructure must be secured as part of the wider cloud environment rather than treated as a separate technology stack.

In this case, the most obvious sign of compromise was communication with cryptomining infrastructure. The more important lesson is that Darktrace’s behavioral analysis revealed risk surrounding a privileged AI-enabled asset before the full scope of the incident was understood. As AI gateways increasingly concentrate cloud permissions, model access, and application workflows, defenders will need to focus less on individual alerts and more on understanding how behaviors connect across workloads, identities, and services.

Credit to Angel Arribas Lopez (Associate Principal Cyber Analyst), Nathaniel Jones (Field CISO/VP Threat Research), Emma Foulger (Global Threat Ops),  and Mark Turner (Security Researcher)

Edited by Ryan Traill (Content Manager)

Appendices

Darktrace Model Detections

·       Compromise / High Priority Crypto Currency Mining

·       Compromise / Monero Mining

·       Device / Internet Facing Device with High Priority Alert

·       IaaS / Unusual Activity / Unusual AWS CLI Activity

·       IaaS / Admin / New AWS User Account Creation

MITRE ATT&CK Mapping

Initial Access – External Remote Services – T1133

Initial Access – Valid Accounts – T1078

Execution – Command and Scripting Interpreter – T1059

Persistence – Create Account – T1136

Discovery – Cloud Service Discovery – T1526

Impact – Resource Hijacking – T1496

References

[1] https://docs.litellm.ai/blog/security-update-march-2026

[2] https://www.abuseipdb.com/check/145.241.123.102

[3] https://urlscan.io/search/#185.62.1.8

[4] https://www.virustotal.com/gui/file/85de36ff66fae9f4b059cbedf6d36e017ebc26c828f99f911a96e78636f21200/community

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About the author
Angel Arribas Lopez
Associate Principal Cyber Analyst
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