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May 5, 2020

The Ongoing Threat of Dharma Ransomware Attacks

Stay informed about the dangers of Dharma ransomware and its methods of attack, ensuring your defenses are strong against potential intrusions.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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05
May 2020

Executive summary

  • In the past few weeks, Darktrace has observed an increase in attacks against internet-facing systems, such as RDP. The initial intrusions usually take place via existing vulnerabilities or stolen, legitimate credentials. The Dharma ransomware attack described in this blog post is one such example.
  • Old threats can be damaging – Dharma and its variants have been around for four years. This is a classic example of ‘legacy’ ransomware morphing and adapting to bypass traditional defenses.
  • The intrusion shows signs that indicate the threat-actors are aware of – and are actively exploiting – the COVID-19 situation.
  • In the current threat landscape surrounding COVID-19, Darktrace recommends monitoring internet-facing systems and critical servers closely – keeping track of administrative credentials and carefully considering security when rapidly deploying internet-facing infrastructure.

Introduction

In mid-April, Darktrace detected a targeted Dharma ransomware attack on a UK company. The initial point of intrusion was via RDP – this represents a very common attack method of infection that Darktrace has observed in the broader threat landscape over the past few weeks.

This blog post highlights every stage of the attack lifecycle and details the attacker’s techniques, tools and procedures (TTP) – all detected by Darktrace.

Dharma – a varient of the CrySIS malware family – first appeared in 2016 and uses multiple intrusion vectors. It distributes its malware as an attachment in a spam email, by disguising it as an installation file for legitimate software, or by exploiting an open RDP connection through internet-facing servers. When Dharma has finished encrypting files, it drops a ransom note with the contact email address in the encrypted SMB files.

Darktrace had strong, real-time detections of the attack – however the absence of eyes on the user interface prior to the encryption activity, and without Autonomous Response deployed in Active Mode, these alerts were only actioned after the ransomware was unleashed. Fortunately, it was unable to spread within the organization, thanks to human intervention at the peak of the attack. However, Darktrace Antigena in active mode would have significantly slowed down the attack.

Timeline

The timeline below provides a rough overview of the major attack phases over five days of activity.

Figure 1: A timeline of the attack

Technical analysis

Darktrace detected that the main device hit by the attack was an internet-facing RDP server (‘RDP server’). Dharma used network-level encryption here: the ransomware activity takes place over the network protocol SMB.

Below is a chronological overview of all Darktrace detections that fired during this attack: Darktrace detected and reported every single unusual or suspicious event occurring on the RDP server.

Figure 2: An overview of Darktrace detections

Initial compromise

On April 7, the RDP server began receiving a large number of incoming connections from rare IP addresses on the internet.

On April 7, the RDP server began receiving a large number of incoming connections from rare IP addresses on the internet. This means a lot of IP addresses on the internet that usually don’t connect to this company started connection attempts over RDP. The top five cookies used to authenticate show that the source IPs were located in Russia, the Netherlands, Korea, the United States, and Germany.

It is highly likely that the RDP credential used in this attack had been compromised prior to the attack – either via common brute-force methods, credential stuffing attacks, or phishing. Indeed, a TTP growing in popularity is to buy RDP credentials on marketplaces and skip to initial access.

Attempted privilege escalation

The following day, the malicious actor abused the SMB version 1 protocol, notorious for always-on null sessions which offer unauthenticated users’ information about the machine – such as password policies, usernames, group names, machine names, user and host SIDs. What followed was very unusual: the server connected externally to a rare IP address located in Morocco.

Next, the attacker attempted a failed SMB session to the external IP over an unusual port. Darktrace detected this activity as highly anomalous, as it had previously learned that SMB is usually not used in this fashion within this organization – and certainly not for external communication over this port.

Figure 3: Darktrace detecting the rare external IP address

Figure 4: The SMB session failure and the rare connection over port 1047

Command and control traffic

As the entire attack occurred over five days, this aligns with a smash-and-grab approach, rather than a highly covert, low-and-slow operation.

Two hours later, the server initiated a large number of anomalous and rare connections to external destinations located in India, China, and Italy – amongst other destinations the server had never communicated with before. The attacker was now attempting to establish persistence and create stronger channels for command and control (C2). As the entire attack occurred over five days, this aligns with a smash-and-grab approach, rather than a highly covert, low-and-slow operation.

Actions on target

Notwithstanding this approach, the malicious actor remained dormant for two days, biding their time until April 10 — a public holiday in the UK — when security teams would be notably less responsive. This pause in activity provides supporting evidence that the attack was human-driven.

Figure 5: The unusual RDP connections detected by Darktrace

The RDP server then began receiving incoming remote desktop connections from 100% rare IP addresses located in the Netherlands, Latvia, and Poland.

Internal reconnaissance

The IP address 85.93.20[.]6, hosted at the time of investigation in Panama, made two connections to the server, using an administrative credential. On April 12, as other inbound RDP connections scanned the network, the volume of data transferred by the RDP server to this IP address spiked. The RDP server never scans the internal network. Darktrace identified this as highly unusual activity.

Figure 6: Darktrace detects the anomalous external data transfer

Lateral movement and payload execution

Finally, on April 12, the attackers executed the Dharma payload at 13:45. The RDP server wrote a number of files over the SMB protocol, appended with a file extension containing a throwaway email account possibly evoking the current COVID-19 pandemic, ‘cov2020@aol[.]com’. The use of string ‘…@aol.com].ROGER’ and presence of a file named ‘FILES ENCRYPTED.txt’ resembles previous Dharma compromises.

Parallel to the encryption activity, the ransomware tried to spread and infect other machines by initiating successful SMB authentications using the same administrator credential seen during the internal reconnaissance. However, the destination devices did not encrypt any files themselves.

It was during the encryption activity that the internal IT staff pulled the plug from the compromised RDP server, thus ending the ransomware activity.

Conclusion

This incident supports the idea that ‘legacy’ ransomware may morph to resurrect itself to exploit vulnerabilities in remote working infrastructure during this pandemic.

Dharma executed here a fast-acting, planned, targeted, ransomware attack. The attackers used off-the-shelf tools (RDP, abusing SMB1 protocol) blurring detection and attribution by blending in with typical administrator activity.

Darktrace detected every stage of the attack without having to depend on threat intelligence or rules and signatures, and the internal security team acted on the malicious activity to prevent further damage.

This incident supports the idea that ‘legacy’ ransomware may morph to resurrect itself to exploit vulnerabilities in remote working infrastructure during this pandemic. Poorly-secured public-facing systems have been rushed out and security is neglected as companies prioritize availability – sacrificing security in the process. Financially-motivated actors weaponize these weak points.

The use of the COVID-related email ‘cov2020@aol[.]com’ during the attack indicates that the threat-actor is aware of and abusing the current global pandemic.

Recent attacks, such as APT41’s exploitation of the Zoho Manage Engine vulnerability last March, show that attacks against internet-facing infrastructure are gaining popularity as the initial intrusion vector. Indeed, as many as 85% of ransomware attacks use RDP as an entry vector. Ensuring that backups are isolated, configurations are hardened, and systems are patched is not enough – real-time detection of every anomalous action can help protect potential victims of ransomware.

Technical Details

Some of the detections on the RDP server:

  • Compliance / Internet Facing RDP server – exposure of critical server to Internet
  • Anomalous Connection / Application Protocol on Uncommon Port – external connections using an unusual port to rare endpoints
  • Device / Large Number of Connections to New Endpoints – indicative of peer-to-peer or scanning activity
  • Compliance / Incoming Remote Desktop – device is remotely controlled from an external source, increased rick of bruteforce
  • Compromise / Ransomware / Suspicious SMB Activity – reading and writing similar volumes of data to remote file shares, indicative of files being overwritten and encrypted
  • Anomalous File / Internal / Additional Extension Appended to SMB File – device is renaming network share files with an added extension, seen during ransomware activity

The graph below shows the timeline of Darktrace detections on the RDP server. The attack lifecycle is clearly observable.

Figure 7: The model breaches occurring over time

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 3, 2025

Darktrace Named as a Leader in 2025 Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace is proud to be named as a Leader in the Gartner® Magic Quadrant™ for Email Security Platforms (ESP). We believe this recognition reflects what our customers already know: our product is exceptional – and so is the way we deliver it.

In July 2025, Darktrace was named a Customers’ Choice in the Gartner® Peer Insights™ Voice of the Customer for Email Security, a distinction given to vendors who have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). To us, both achievements are testament to the customer-first approach that has fueled our rapid growth. We feel this new distinction from Gartner validates the innovation, efficacy, and customer-centric delivery that set Darktrace apart.

A Gartner Magic Quadrant is a culmination of research in a specific market, giving you a wide-angle view of the relative positions of the market’s competitors. CIOs and CISOs can use this research to make informed decisions about which email security platform can best accomplish their goals. We encourage our customers to read the full report to get the complete picture.

This acknowledgement follows the recent recognition of Darktrace / NETWORK, also designated a Leader in the Gartner Magic Quadrant for Network Detection & Response and named the only Customers’ Choice in its category.

Why do we believe Darktrace is leading in the email security market?

Our relentless innovation which drives proven results  

At Darktrace we continue to push the frontier of email security, with industry-first AI-native detection and response capabilities that go beyond traditional SEG approaches. How do we do it?

  • With a proven approach that gets results. Darktrace’s unique business-centric anomaly detection catches advanced phishing, supply chain compromises, and BEC attacks – detecting them on average 13 days earlier than attack-centric solutions. That’s why 75% of our customers have removed their SEG and now rely on their native email security provider combined with Darktrace.
  • By offering comprehensive protection beyond the inbox. Darktrace / EMAIL goes further than traditional inbound filtering, delivering account and messaging protection, DLP, and DMARC capabilities, ensuring best-in-class security across inbound, outbound, and domain protection scenarios.  
  • Continuous innovation. We are ranked second highest in the Gartner Critical Capabilities research for core email security function, likely thanks to our product strategy and rapid pace of innovation. We’ve release major capabilities twice a year for nearly five years, including advanced AI models and expanded coverage for collaboration platforms.

We deliver exceptional customer experiences worldwide

Darktrace’s leadership isn’t just about excelling in technology, it’s about delivering an outstanding experience that customers value. Let’s dig into what makes our customers tick.

  • Proven loyalty from our base. Recognition from Gartner Peer Insights as a Customers’ Choice, combined with a 4.8-star rating (based on 340 reviews as of November 2025), demonstrates for us the trust of thousands of organizations worldwide, not just the analysts.  
  • Customer-first support. Darktrace goes beyond ticket-only models with dedicated account teams and award-winning service, backed by significant headcount growth in technical support and analytics roles over the past year.
  • Local expertise. With offices spanning continents, Darktrace is able to provide regional language support and tailored engagement from teams on the ground, ensuring personalized service and a human-first experience.

Darktrace enhances security stacks with a partner-first architecture

There are plenty of tools out there than encourage a siloed approach. Darktrace / EMAIL plays well with others, enhancing your native security provider and allowing you to slim down your stack. It’s designed to set you up for future growth, with:

  • A best-in-breed platform approach. Natively built on Self-Learning AI, Darktrace / EMAIL delivers deep integration with our / NETWORK, / IDENTITY, and / CLOUD products as part of a unified platforms – that enables and enhances comprehensive enterprise-wise security.
  • Optimized workflows. Darktrace integrates tightly with an extended ecosystem of security tools – including a strategic partnership with Microsoft enabling unified threat response and quarantine capabilities – bringing constant innovation to all of your SOC workflows.  
  • A channel-first strategy. Darktrace is making significant investments in partner-driven architectures, enabling integrated ecosystems that deliver maximum value and future-ready security for our customers.

Analyst recognized. Customer approved.  

Darktrace / EMAIL is not just another inbound email security tool; it’s an advanced email security platform trusted by thousands of users to protect them against advanced phishing, messaging, and account-level attacks.  

As a Leader, we believe we owe our positioning to our customers and partners for supporting our growth. In the upcoming years we will continue to innovate to serve the organizations who depend on Darktrace for threat protection.  

To learn more about Darktrace’s position as a Leader, view a complimentary copy of the Magic Quadrant report, register for the Darktrace Innovation Webinar on 9 December, 2025, or simply request a demo.

Gartner, Gartner® Magic Quadrant™ for Email Security Platforms, Max Taggett, Nikul Patel, 3 December 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Darktrace.

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Carlos Gray
Senior Product Marketing Manager, Email

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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