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January 28, 2025

Bytesize Security: Insider Threats in Google Workspace

Insider threats pose significant risks due to access to internal systems. Darktrace detected a former employee attempting to steal data from the customer’s Google Workspace platform. Learn about this threat here.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Vivek Rajan
Cyber Analyst
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28
Jan 2025

What is an insider threat?

An insider threat is a cyber risk originating from within an organization. These threats can involve actions such as an employee inadvertently clicking on a malicious link (e.g., a phishing email) or an employee with malicious intent conducting data exfiltration for corporate sabotage.

Insiders often exploit their knowledge and access to legitimate corporate tools, presenting a continuous risk to organizations. Defenders must protect their digital estate against threats from both within and outside the organization.

For example, in the summer of 2024, Darktrace / IDENTITY successfully detected a user in a customer environment attempting to steal sensitive data from a trusted Google Workspace service. Despite the use of a legitimate and compliant corporate tool, Darktrace identified anomalies in the user’s behavior that indicated malicious intent.

Attack overview: Insider threat

In June 2024, Darktrace detected unusual activity involving the Software-as-a-Service (SaaS) account of a former employee from a customer organization. This individual, who had recently left the company, was observed downloading a significant amount of data in the form of a “.INDD” file (an Adobe InDesign document typically used to create page layouts [1]) from Google Drive.

While the use of Google Drive and other Google Workspace platforms was not unexpected for this employee, Darktrace identified that the user had logged in from an unfamiliar and suspicious IPv6 address before initiating the download. This anomaly triggered a model alert in Darktrace / IDENTITY, flagging the activity as potentially malicious.

A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.
Figure 1: A Model Alert in Darktrace / IDENTITY showing the unusual “.INDD” file being downloaded from Google Workspace.

Following this detection, the customer reached out to Darktrace’s Security Operations Center (SOC) team via the Security Operations Support service for assistance in triaging and investigating the incident further. Darktrace’s SOC team conducted an in-depth investigation, enabling the customer to identify the exact moment of the file download, as well as the contents of the stolen documents. The customer later confirmed that the downloaded files contained sensitive corporate data, including customer details and payment information, likely intended for reuse or sharing with a new employer.

In this particular instance, Darktrace’s Autonomous Response capability was not active, allowing the malicious insider to successfully exfiltrate the files. If Autonomous Response had been enabled, Darktrace would have immediately acted upon detecting the login from an unusual (in this case 100% rare) location by logging out and disabling the SaaS user. This would have provided the customer with the necessary time to review the activity and verify whether the user was authorized to access their SaaS environments.

Conclusion

Insider threats pose a significant challenge for traditional security tools as they involve internal users who are expected to access SaaS platforms. These insiders have preexisting knowledge of the environment, sensitive data, and how to make their activities appear normal, as seen in this case with the use of Google Workspace. This familiarity allows them to avoid having to use more easily detectable intrusion methods like phishing campaigns.

Darktrace’s anomaly detection capabilities, which focus on identifying unusual activity rather than relying on specific rules and signatures, enable it to effectively detect deviations from a user’s expected behavior. For instance, an unusual login from a new location, as in this example, can be flagged even if the subsequent malicious activity appears innocuous due to the use of a trusted application like Google Drive.

Credit to Vivek Rajan (Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Get the latest insights on emerging cyber threats

Attackers are adapting, are you ready? This report explores the latest trends shaping the cybersecurity landscape and what defenders need to know in 2025.

  • Identity-based attacks: How attackers are bypassing traditional defenses
  • Zero-day exploitation: The rise of previously unknown vulnerabilities
  • AI-driven threats: How adversaries are leveraging AI to outmaneuver security controls

Stay ahead of evolving threats with expert analysis from Darktrace. Download the report here.

Appendices

Darktrace Model Detections

SaaS / Resource::Unusual Download Of Externally Shared Google Workspace File

References

[1]https://www.adobe.com/creativecloud/file-types/image/vector/indd-file.html

MITRE ATT&CK Mapping

Technqiue – Tactic – ID

Data from Cloud Storage Object – COLLECTION -T1530

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Vivek Rajan
Cyber Analyst

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OT

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November 20, 2025

Managing OT Remote Access with Zero Trust Control & AI Driven Detection

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The shift toward IT-OT convergence

Recently, industrial environments have become more connected and dependent on external collaboration. As a result, truly air-gapped OT systems have become less of a reality, especially when working with OEM-managed assets, legacy equipment requiring remote diagnostics, or third-party integrators who routinely connect in.

This convergence, whether it’s driven by digital transformation mandates or operational efficiency goals, are making OT environments more connected, more automated, and more intertwined with IT systems. While this convergence opens new possibilities, it also exposes the environment to risks that traditional OT architectures were never designed to withstand.

The modernization gap and why visibility alone isn’t enough

The push toward modernization has introduced new technology into industrial environments, creating convergence between IT and OT environments, and resulting in a lack of visibility. However, regaining that visibility is just a starting point. Visibility only tells you what is connected, not how access should be governed. And this is where the divide between IT and OT becomes unavoidable.

Security strategies that work well in IT often fall short in OT, where even small missteps can lead to environmental risk, safety incidents, or costly disruptions. Add in mounting regulatory pressure to enforce secure access, enforce segmentation, and demonstrate accountability, and it becomes clear: visibility alone is no longer sufficient. What industrial environments need now is precision. They need control. And they need to implement both without interrupting operations. All this requires identity-based access controls, real-time session oversight, and continuous behavioral detection.

The risk of unmonitored remote access

This risk becomes most evident during critical moments, such as when an OEM needs urgent access to troubleshoot a malfunctioning asset.

Under that time pressure, access is often provisioned quickly with minimal verification, bypassing established processes. Once inside, there’s little to no real-time oversight of user actions whether they’re executing commands, changing configurations, or moving laterally across the network. These actions typically go unlogged or unnoticed until something breaks. At that point, teams are stuck piecing together fragmented logs or post-incident forensics, with no clear line of accountability.  

In environments where uptime is critical and safety is non-negotiable, this level of uncertainty simply isn’t sustainable.

The visibility gap: Who’s doing what, and when?

The fundamental issue we encounter is the disconnect between who has access and what they are doing with it.  

Traditional access management tools may validate credentials and restrict entry points, but they rarely provide real-time visibility into in-session activity. Even fewer can distinguish between expected vendor behavior and subtle signs of compromise, misuse or misconfiguration.  

As a result, OT and security teams are often left blind to the most critical part of the puzzle, intent and behavior.

Closing the gaps with zero trust controls and AI‑driven detection

Managing remote access in OT is no longer just about granting a connection, it’s about enforcing strict access parameters while continuously monitoring for abnormal behavior. This requires a two-pronged approach: precision access control, and intelligent, real-time detection.

Zero Trust access controls provide the foundation. By enforcing identity-based, just-in-time permissions, OT environments can ensure that vendors and remote users only access the systems they’re explicitly authorized to interact with, and only for the time they need. These controls should be granular enough to limit access down to specific devices, commands, or functions. By applying these principles consistently across the Purdue Model, organizations can eliminate reliance on catch-all VPN tunnels, jump servers, and brittle firewall exceptions that expose the environment to excess risk.

Access control is only one part of the equation

Darktrace / OT complements zero trust controls with continuous, AI-driven behavioral detection. Rather than relying on static rules or pre-defined signatures, Darktrace uses Self-Learning AI to build a live, evolving understanding of what’s “normal” in the environment, across every device, protocol, and user. This enables real-time detection of subtle misconfigurations, credential misuse, or lateral movement as they happen, not after the fact.

By correlating user identity and session activity with behavioral analytics, Darktrace gives organizations the full picture: who accessed which system, what actions they performed, how those actions compared to historical norms, and whether any deviations occurred. It eliminates guesswork around remote access sessions and replaces it with clear, contextual insight.

Importantly, Darktrace distinguishes between operational noise and true cyber-relevant anomalies. Unlike other tools that lump everything, from CVE alerts to routine activity, into a single stream, Darktrace separates legitimate remote access behavior from potential misuse or abuse. This means organizations can both audit access from a compliance standpoint and be confident that if a session is ever exploited, the misuse will be surfaced as a high-fidelity, cyber-relevant alert. This approach serves as a compensating control, ensuring that even if access is overextended or misused, the behavior is still visible and actionable.

If a session deviates from learned baselines, such as an unusual command sequence, new lateral movement path, or activity outside of scheduled hours, Darktrace can flag it immediately. These insights can be used to trigger manual investigation or automated enforcement actions, such as access revocation or session isolation, depending on policy.

This layered approach enables real-time decision-making, supports uninterrupted operations, and delivers complete accountability for all remote activity, without slowing down critical work or disrupting industrial workflows.

Where Zero Trust Access Meets AI‑Driven Oversight:

  • Granular Access Enforcement: Role-based, just-in-time access that aligns with Zero Trust principles and meets compliance expectations.
  • Context-Enriched Threat Detection: Self-Learning AI detects anomalous OT behavior in real time and ties threats to access events and user activity.
  • Automated Session Oversight: Behavioral anomalies can trigger alerting or automated controls, reducing time-to-contain while preserving uptime.
  • Full Visibility Across Purdue Layers: Correlated data connects remote access events with device-level behavior, spanning IT and OT layers.
  • Scalable, Passive Monitoring: Passive behavioral learning enables coverage across legacy systems and air-gapped environments, no signatures, agents, or intrusive scans required.

Complete security without compromise

We no longer have to choose between operational agility and security control, or between visibility and simplicity. A Zero Trust approach, reinforced by real-time AI detection, enables secure remote access that is both permission-aware and behavior-aware, tailored to the realities of industrial operations and scalable across diverse environments.

Because when it comes to protecting critical infrastructure, access without detection is a risk and detection without access control is incomplete.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance

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Cloud

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November 20, 2025

Securing Generative AI: Managing Risk in Amazon Bedrock with Darktrace / CLOUD

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Security risks and challenges of generative AI in the enterprise

Generative AI and managed foundation model platforms like Amazon Bedrock are transforming how organizations build and deploy intelligent applications. From chatbots to summarization tools, Bedrock enables rapid agent development by connecting foundation models to enterprise data and services. But with this flexibility comes a new set of security challenges, especially around visibility, access control, and unintended data exposure.

As organizations move quickly to operationalize generative AI, traditional security controls are struggling to keep up. Bedrock’s multi-layered architecture, spanning agents, models, guardrails, and underlying AWS services, creates new blind spots that standard posture management tools weren’t designed to handle. Visibility gaps make it difficult to know which datasets agents can access, or how model outputs might expose sensitive information. Meanwhile, developers often move faster than security teams can review IAM permissions or validate guardrails, leading to misconfigurations that expand risk. In shared-responsibility environments like AWS, this complexity can blur the lines of ownership, making it critical for security teams to have continuous, automated insight into how AI systems interact with enterprise data.

Darktrace / CLOUD provides comprehensive visibility and posture management for Bedrock environments, automatically detecting and proactively scanning agents and knowledge bases, helping teams secure their AI infrastructure without slowing down expansion and innovation.

A real-world scenario: When access goes too far

Consider a scenario where an organization deploys a Bedrock agent to help internal staff quickly answer business questions using company knowledge. The agent was connected to a knowledge base pointing at documents stored in Amazon S3 and given access to internal services via APIs.

To get the system running quickly, developers assigned the agent a broad execution role. This role granted access to multiple S3 buckets, including one containing sensitive customer records. The over-permissioning wasn’t malicious; it stemmed from the complexity of IAM policy creation and the difficulty of identifying which buckets held sensitive data.

The team assumed the agent would only use the intended documents. However, they did not fully consider how employees might interact with the agent or how it might act on the data it processed.  

When an employee asked a routine question about quarterly customer activity, the agent surfaced insights that included regulated data, revealing it to someone without the appropriate access.

This wasn’t a case of prompt injection or model manipulation. The agent simply followed instructions and used the resources it was allowed to access. The exposure was valid under IAM policy, but entirely unintended.

How Darktrace / CLOUD prevents these risks

Darktrace / CLOUD helps organizations avoid scenarios like unintended data exposure by providing layered visibility and intelligent analysis across Bedrock and SageMaker environments. Here’s how each capability works in practice:

Configuration-level visibility

Bedrock deployments often involve multiple components: agents, guardrails, and foundation models, each with its own configuration. Darktrace / CLOUD indexes these configurations so teams can:

  1. Inspect deployed agents and confirm they are connected only to approved data sources.
  2. Track evaluation job setups and their links to Amazon S3 datasets, uncovering hidden data flows that could expose sensitive information.
  3. Maintain full awareness of all AI components, reducing the chance of overlooked assets introducing risk.

By unifying configuration data across Bedrock, SageMaker, and other AWS services, Darktrace / CLOUD provides a single source of truth for AI asset visibility. Teams can instantly see how each component is configured and whether it aligns with corporate security policies. This eliminates guesswork, accelerates audits, and helps prevent misaligned settings from creating data exposure risks.

 Agents for bedrock relationship views.
Figure 1: Agents for bedrock relationship views

Architectural awareness

Complex AI environments can make it difficult to understand how components interact. Darktrace / CLOUD generates real-time architectural diagrams that:

  1. Visualize relationships between agents, models, and datasets.
  1. Highlight unintended data access paths or risk propagation across interconnected services.

This clarity helps security teams spot vulnerabilities before they lead to exposure. By surfacing these relationships dynamically, Darktrace / CLOUD enables proactive risk management, helping teams identify architectural drift, redundant data connections, or unmonitored agents before attackers or accidental misuse can exploit them. This reduces investigation time and strengthens compliance confidence across AI workloads.

Figure 2: Full Bedrock agent architecture including lambda and IAM permission mapping
Figure 2: Full Bedrock agent architecture including lambda and IAM permission mapping

Access & privilege analysis

IAM permissions apply to every AWS service, including Bedrock. When Bedrock agents assume IAM roles that were broadly defined for other workloads, they often inherit excessive privileges. Without strict least-privilege controls, the agent may have access to far more data and services than required, creating avoidable security exposure. Darktrace / CLOUD:

  1. Reviews execution roles and user permissions to identify excessive privileges.
  2. Flags anomalies that could enable privilege escalation or unauthorized API actions.

This ensures agents operate within the principle of least privilege, reducing attack surface. Beyond flagging risky roles, Darktrace / CLOUD continuously learns normal patterns of access to identify when permissions are abused or expanded in real time. Security teams gain context into why an action is anomalous and how it could affect connected assets, allowing them to take targeted remediation steps that preserve productivity while minimizing exposure.

Misconfiguration detection

Misconfigurations are a leading cause of cloud security incidents. Darktrace / CLOUD automatically detects:

  1. Publicly accessible S3 buckets that may contain sensitive training data.
  2. Missing guardrails in Bedrock deployments, which can allow inappropriate or sensitive outputs.
  3. Other issues such as lack of encryption, direct internet access, and root access to models.  

By surfacing these risks early, teams can remediate before they become exploitable. Darktrace / CLOUD turns what would otherwise be manual reviews into automated, continuous checks, reducing time to discovery and preventing small oversights from escalating into full-scale incidents. This automated assurance allows organizations to innovate confidently while keeping their AI systems compliant and secure by design.

Configuration data for Anthropic foundation model
Figure 3: Configuration data for Anthropic foundation model

Behavioral anomaly detection

Even with correct configurations, behavior can signal emerging threats. Using AWS CloudTrail, Darktrace / CLOUD:

  1. Monitors for unusual data access patterns, such as agents querying unexpected datasets.
  2. Detects anomalous training job invocations that could indicate attempts to pollute models.

This real-time behavioral insight helps organizations respond quickly to suspicious activity. Because it learns the “normal” behavior of each Bedrock component over time, Darktrace / CLOUD can detect subtle shifts that indicate emerging risks, before formal indicators of compromise appear. The result is faster detection, reduced investigation effort, and continuous assurance that AI-driven workloads behave as intended.

Conclusion

Generative AI introduces transformative capabilities but also complex risks that evolve alongside innovation. The flexibility of services like Amazon Bedrock enables new efficiencies and insights, yet even legitimate use can inadvertently expose sensitive data or bypass security controls. As organizations embrace AI at scale, the ability to monitor and secure these environments holistically, without slowing development, is becoming essential.

By combining deep configuration visibility, architectural insight, privilege and behavior analysis, and real-time threat detection, Darktrace gives security teams continuous assurance across AI tools like Bedrock and SageMaker. Organizations can innovate with confidence, knowing their AI systems are governed by adaptive, intelligent protection.

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About the author
Adam Stevens
Senior Director of Product, Cloud | Darktrace
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