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September 21, 2020

The Rise of Stealthy Malware in Public Organizations

Gain insights into how malware attempts to infiltrate public organizations to steal data and the defenses needed to combat these threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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21
Sep 2020

Cyber AI was recently deployed at a government organization in the EMEA region, where it was protecting over 10,000 devices by learning a sense of ‘self’ for each unique device in order to detect anomalous behavior. Just a week into the Darktrace trial, the AI detected a device which had been infected with malware beaconing to C2 endpoints via HTTP and SSL before downloading a suspicious file.

The attackers were using a strain of Glupteba malware in an attempt to steal sensitive information from browsers such as passwords and credit card information, as well as email account credentials. Given that this was a government agency, the consequences had the attackers been able to gain access to an employees’ account credentials could have been severe.

Darktrace’s Autonomous Response technology, Antigena, would have taken action to contain the threatening behavior, enforcing the device’s ‘pattern of life’ for five minutes and escalating its response as the severity of the threat escalated.

The attack occurred over the course of an hour on a Sunday, meaning the security team’s response time was likely slower than it would have been during a weekday.

Figure 1: A timeline of events

Details of the attack

Darktrace detected a device initiating encrypted connections to an external domain never seen before across the organization. The device had likely been infected before Darktrace was deployed, most likely through a malicious email attachment or link.

Newer strains of Glupteba also use malvertising which directs the user to a rare endpoint and forces an anomalous file download.

Darktrace’s AI detected the device downloading an executable file, atx777.exe, which appears to be associated with the stealer Taurus, accredited to the cyber-criminal group ‘Predator the Thief’.

Following this file download, the device initiated further encrypted connections to suspicious endpoints over unusual communication channels. At the same time, the device downloaded another executable file from a domain with an unusual user agent, ‘CertUtil URL Agent’.

A stealthy stealer

Malicious actors are using more sophisticated techniques to avoid traditional security tools. The Glupteba malware framework, which has seen a resurgence over the past few months, utilizes several evasion techniques, including sandbox detection.

Shortly after the payload is dropped, the malware examines the environment where it has been installed and will not execute any further processes if it detects the host machine is a sandbox. The malware is able to further conceal itself by excluding Glupteba files from Windows Defender, altering Firewall rules to allow command and control traffic, and by ‘Living off the Land,’ using tools preinstalled on the device such as CertUtil.

Despite these attempts at evasion, Darktrace’s Cyber AI easily detected the suspicious activity, which fell outside the ‘pattern of life’ for the device and the wider organization. Darktrace identified the activity as suspicious at the first stages of the attack, and the Cyber AI Analyst investigated the incident in full, revealing some crucial metrics, including the endpoints contacted.

Figure 2: AI Analyst’s detection and summary of the command and control traffic

Antigena responds

In this case, the malware had been installed on the device before Darktrace started monitoring the environment, however had Antigena been active it would have taken a precise response at every stage of the attack. At the beginning of the attack, Antigena would have blocked connections to the suspicious domain, zvwxstarserver17km[.]xyz for two hours, preventing any additional malicious downloads.

As the activity escalated, Antigena would have enforced a ‘pattern of life’ on the infected device and stopped any malicious command and control communications by blocking all outgoing traffic for one hour.

Concluding thoughts

As the race between cyber-criminals and security analysts continues, malware authors are employing increasingly sophisticated techniques to avoid detection. Although the Taurus stealer utilizes a number of these evasion techniques, Darktrace’s AI technology was able to not only alert and act on the malicious activity without disrupting business continuity, but did so despite the malware already being present on a device before the customer began leveraging Darktrace for cyber defense.

Had Antigena been deployed in active mode during this incident, it would have stopped the malware in its tracks at the initial stages, preventing any sensitive data from being removed from the government network. Critically, Antigena updated and escalated its actions in light of the evolving activity, and yet was still precise enough to ensure normal business operations were allowed to continue.

Despite Antigena being in passive mode, this case study demonstrates the power of Autonomous Response in intelligently acting to stop cyber-threats when human security resources are limited, or when the team is out of office. As both public and private organizations continue to be targeted with ransomware and other fast and stealthy threats, the need for Autonomous Response is greater than ever.

Thanks to Darktrace analyst Tom Priest for his insights on the above threat find.

Learn more about Darktrace Antigena

Darktrace model detections

  • Device / New Failed External Connections
  • Device / New User Agent and New IP
  • Antigena / Network::External Threat::Antigena Suspicious File Block
  • Anomalous File / EXE from Rare External Location
  • Antigena / Network::Significant Anomaly::Antigena Controlled and Model Breach
  • Antigena / Network::External Threat::Antigena File then New Outbound Block
  • Anomalous Connection / Application Protocol on Uncommon Port
  • Device / Long Agent Connection to New Endpoint
  • Antigena / Network::Significant Anomaly::Antigena Breaches Over Time Block
  • Anomalous Connection / Lots of New Connections
  • Device / Large Number of Model Breaches
  • Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block
  • Device / Initial Breach Chain Compromise
  • Antigena / Network::External Threat::Antigena Suspicious Activity Block
  • Compliance / CertUtil External Connection

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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OT

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March 25, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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