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March 19, 2025

Global Technology Provider Transforms Email Threat Detection with Darktrace

To strengthen its distributed and complex operations, this global technology leader implemented Darktrace / EMAIL to monitor, detect, and mitigate potential email threats. Read the blog to discover their results.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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19
Mar 2025

At a glance

  • Within just one month of using Darktrace / EMAIL, the volume of suspicious emails requiring analyst attention dropped by 75%, saving analysts 45 hours per month on analysis and investigation.
  • By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on developing new capabilities and tackling more complex, rewarding projects.
  • Darktrace recently detected and blocked a highly sophisticated and personalized phishing email that spoofed a Microsoft SharePoint and Teams website and used advanced engineering to impersonate the school of an employee’s family member.
  • The transition from the incumbent solution to Darktrace / EMAIL was seamless and undetectable to the company’s vast of customers and partners, reinforcing the security organization’s role as a business enabler—protecting the company and reducing risk without adding friction.

Securing a complex, distributed business without disruption

The company remains at the forefront of technological innovation and transformation; however, its success and ambitions come with the challenges of managing a distributed global business—balancing digital advancements, existing technology investments, and evolving compliance requirements.

Optimizing a complex tech stack for scalable growth

The organization operates a diverse technology stack spanning Windows, Mac, Linux, and multiple cloud environments, creating a complex and challenging IT landscape. The company’s Chief Information Security Officer (CISO) emphasizes the need for efficiency and agility. “Our goal is to scale and deliver new capabilities without increasing headcount, ensuring that costs remain proportionate to growth.”

Balancing security, governance, and business agility

Committed to responsible practices, this industry leader prioritizes secure and trustworthy technology for its customers who rely on its solutions. “Balancing business agility with governance is a constant challenge," said the CISO. "There’s always a natural push and pull, which I believe is healthy—but achieving the right balance is delicate.”

Protecting critical workflows without impacting productivity

For the organization, email is much more than just a communication tool. “Email plays a critical role in our engineering workflows and is fundamental to how we build our products.” Because of this, the company is extremely cautious about implementing any solution that could introduce friction or disrupt productivity. “There is zero tolerance for disruption, which is why we take a deliberate and methodical approach when evaluating, selecting, and deploying our tools and solutions,” he said.  

More than a vendor: A security partner invested in success

To ensure an optimal security infrastructure, the enterprise security team regularly evaluates market technologies to their existing solutions. With the rapidly evolving threat landscape, the CISO said they “wanted to validate whether we still had best-in-class protection and the right controls in place to secure our organization. It was about assessing whether we could do better in our ongoing effort to fine-tuning our approach to achieve the best possible outcome.”

The team evaluated 15 different email security vendors based on the following criteria:

  1. Efficacy to detect threats
  2. Ability to integrate with existing tooling
  3. Ease of use
  4. A vendor’s approach to partnership  

They initially narrowed the list to five vendors, conducting demo sessions for deeper evaluations before selecting three finalists for a proof of value (POV). We analyzed actual malicious emails with each vendor to assess the accuracy of their detections, allowing for an objective comparison,” said the CISO. Through this rigorous process, the Darktrace / EMAIL security solution emerged as the best fit for their business. “Darktrace’s product performed well and showed a genuine commitment to partnering with us in the long-term to ensure our success.”

The team objectively understood where there were gaps across the different vendors, where they were strong, and where they could use improvement. “Based on the analysis, we knew that Darktrace / EMAIL could deliver as the data supported it, in our specific use cases.  

Partnership, integrity and respect

Throughout the evaluation process, the importance of partnership and mutual respect remained an essential factor to the CISO. “I wanted a company we could develop a long-term strategic partnership with, one that could extend far deeper than just email.” A key factor in choosing Darktrace was the commitment and engagement of its team at every level of the organization. “Darktrace showed integrity, patience and a genuine investment in building a strong relationship with my team.  That's why we're here today.”

“Together, we've delivered some fantastic outcomes”

For the organization, Darktrace / EMAIL has played a crucial role in reducing risk, empowering analysts, and enabling a lean, effective security strategy. “Together, we've delivered some fantastic outcomes,” said the CISO.  

Reducing risk. Empowering analysts

“Within that first month, we saw a 75% drop in suspicious emails that that required manual review, which reduced the time my team spent analyzing and investigating by 45 hours per month,” said the CISO. The security team values Darktrace / EMAIL not only for its ease of use but also for the time it frees up for more meaningful work. “Giving my team the opportunity to tackle complex challenges they enjoy and find more stimulating is important to me.” As they continue to fine-tune and optimize balance levels within Darktrace / EMAIL, he expects even greater efficiency gains in the coming months.

Maximizing protection while staying lean

It’s important for the security group to be proportionate with their spending, said the CISO. “It's all about what is enough security to enable the business. And that means, as our organization grows, it's important that we are as lean and as efficient as possible to deliver the best outcomes for the business.”  Embracing an AI-powered automated approach is an essential component to achieving that goal. By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on more strategic and proactive initiatives that enable the business.  

Protecting employees from advanced social engineering threats

Recently, Darktrace detected a malicious email targeting an employee, disguised as a spoofed Microsoft SharePoint and Teams website. What made this attack particularly sophisticated was its personalization — it impersonated the school where the employee’s family member attended. Unlike mass malicious emails sent to thousands of people, this was a highly targeted attack, leveraging advanced social engineering tactics to exploit connections within the education system and between family members.  

Protecting without disrupting

A seamless migration is often overlooked but is critical to success for any organization, said the CISO. With a wide ecosystem of partners, email is a highly visible, business-critical function for the organization — "any friction or downtime would have an immediate impact and could throttle the entire business,” he said. However, the transition from their previous solution to Darktrace / EMAIL was exceptionally smooth. “No one realized we changed providers because there was no disruption — no incidents at all. I cannot emphasize just how important that is when I'm trying to position our security organization as an enabling function for the business that protects and reduces risk without adding friction.”

A security partnership for the future

“To survive as a business over the next few years, adopting AI is no longer optional—it’s essential,” said the CISO. However, with the cybersecurity market becoming increasingly saturated, selecting the right solutions and vendors can be overwhelming. He stresses the importance of choosing strategic partners who not only deliver the outcomes you need, but also deeply understand your organization’s unique environment. “You’re only as strong as your partners. Technology innovation and the cybersecurity market are always changing.  At some point every solution will face a challenge—it’s inevitable. The differentiator will be how people respond when that happens.”  

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

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February 13, 2026

CVE-2026-1731: How Darktrace Sees the BeyondTrust Exploitation Wave Unfolding

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Note: Darktrace's Threat Research team is publishing now to help defenders. We will update continue updating this blog as our investigations unfold.

Background

On February 6, 2026, the Identity & Access Management solution BeyondTrust announced patches for a vulnerability, CVE-2026-1731, which enables unauthenticated remote code execution using specially crafted requests.  This vulnerability affects BeyondTrust Remote Support (RS) and particular older versions of Privileged Remote Access (PRA) [1].

A Proof of Concept (PoC) exploit for this vulnerability was released publicly on February 10, and open-source intelligence (OSINT) reported exploitation attempts within 24 hours [2].

Previous intrusions against Beyond Trust technology have been cited as being affiliated with nation-state attacks, including a 2024 breach targeting the U.S. Treasury Department. This incident led to subsequent emergency directives from  the Cybersecurity and Infrastructure Security Agency (CISA) and later showed attackers had chained previously unknown vulnerabilities to achieve their goals [3].

Additionally, there appears to be infrastructure overlap with React2Shell mass exploitation previously observed by Darktrace, with command-and-control (C2) domain  avg.domaininfo[.]top seen in potential post-exploitation activity for BeyondTrust, as well as in a React2Shell exploitation case involving possible EtherRAT deployment.

Darktrace Detections

Darktrace’s Threat Research team has identified highly anomalous activity across several customers that may relate to exploitation of BeyondTrust since February 10, 2026. Observed activities include:

-              Outbound connections and DNS requests for endpoints associated with Out-of-Band Application Security Testing; these services are commonly abused by threat actors for exploit validation.  Associated Darktrace models include:

o    Compromise / Possible Tunnelling to Bin Services

-              Suspicious executable file downloads. Associated Darktrace models include:

o    Anomalous File / EXE from Rare External Location

-              Outbound beaconing to rare domains. Associated Darktrace models include:

o   Compromise / Agent Beacon (Medium Period)

o   Compromise / Agent Beacon (Long Period)

o   Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

o   Compromise / Beacon to Young Endpoint

o   Anomalous Server Activity / Rare External from Server

o   Compromise / SSL Beaconing to Rare Destination

-              Unusual cryptocurrency mining activity. Associated Darktrace models include:

o   Compromise / Monero Mining

o   Compromise / High Priority Crypto Currency Mining

And model alerts for:

o    Compromise / Rare Domain Pointing to Internal IP

IT Defenders: As part of best practices, we highly recommend employing an automated containment solution in your environment. For Darktrace customers, please ensure that Autonomous Response is configured correctly. More guidance regarding this activity and suggested actions can be found in the Darktrace Customer Portal.  

Appendices

Potential indicators of post-exploitation behavior:

·      217.76.57[.]78 – IP address - Likely C2 server

·      hXXp://217.76.57[.]78:8009/index.js - URL -  Likely payload

·      b6a15e1f2f3e1f651a5ad4a18ce39d411d385ac7  - SHA1 - Likely payload

·      195.154.119[.]194 – IP address – Likely C2 server

·      hXXp://195.154.119[.]194/index.js - URL – Likely payload

·      avg.domaininfo[.]top – Hostname – Likely C2 server

·      104.234.174[.]5 – IP address - Possible C2 server

·      35da45aeca4701764eb49185b11ef23432f7162a – SHA1 – Possible payload

·      hXXp://134.122.13[.]34:8979/c - URL – Possible payload

·      134.122.13[.]34 – IP address – Possible C2 server

·      28df16894a6732919c650cc5a3de94e434a81d80 - SHA1 - Possible payload

References:

1.        https://nvd.nist.gov/vuln/detail/CVE-2026-1731

2.        https://www.securityweek.com/beyondtrust-vulnerability-targeted-by-hackers-within-24-hours-of-poc-release/

3.        https://www.rapid7.com/blog/post/etr-cve-2026-1731-critical-unauthenticated-remote-code-execution-rce-beyondtrust-remote-support-rs-privileged-remote-access-pra/

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About the author
Emma Foulger
Global Threat Research Operations Lead

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February 13, 2026

How AI is redefining cybersecurity and the role of today’s CIO

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Why AI is essential to modern security

As attackers use automation and AI to outpace traditional tools and people, our approach to cybersecurity must fundamentally change. That’s why one of my first priorities as Withum's CIO was to elevate cybersecurity from a technical function to a business enabler.

What used to be “IT’s problem” is now a boardroom conversation – and for good reason. Protecting our data, our people, and our clients directly impacts revenue, reputation and competitive positioning.  

As CIOs / CISOs, our responsibilities aren’t just keeping systems running, but enabling trust, protecting our organization's reputation, and giving the business confidence to move forward even as the digital world becomes less predictable. To pull that off, we need to know the business inside-out, understand risk, and anticipate what's coming next. That's where AI becomes essential.

Staying ahead when you’re a natural target

With more than 3,100 team members and over 1,000 CPAs (Certified Public Accountant), Withum’s operates in an industry that naturally attracts attention from attackers. Firms like ours handle highly sensitive financial and personal information, which puts us squarely in the crosshairs for sophisticated phishing, ransomware, and cloud-based attacks.

We’ve built our security program around resilience, visibility, and scale. By using Darktrace’s AI-powered platform, we can defend against both known and unknown threats, across email and network, without slowing our teams down.

Our focus is always on what we’re protecting: our clients’ information, our intellectual property, and the reputation of the firm. With Darktrace, we’re not just keeping up with the massive volume of AI-powered attacks coming our way, we’re staying ahead. The platform defends our digital ecosystem around the clock, detecting potential threats across petabytes of data and autonomously investigating and responding to tens of thousands of incidents every year.

Catching what traditional tools miss

Beyond the sheer scale of attacks, Darktrace ActiveAI Security PlatformTM is critical for identifying threats that matter to our business. Today’s attackers don’t use generic techniques. They leverage automation and AI to craft highly targeted attacks – impersonating trusted colleagues, mimicking legitimate websites, and weaving in real-world details that make their messages look completely authentic.

The platform, covering our network, endpoints, inboxes, cloud and more is so effective because it continuously learns what’s normal for our business: how our users typically behave, the business- and industry-specific language we use, how systems communicate, and how cloud resources are accessed. It picks up on minute details that would sail right past traditional tools and even highly trained security professionals.

Freeing up our team to do what matters

On average, Darktrace autonomously investigates 88% of all our security events, using AI to connect the dots across email, network, and cloud activity to figure out what matters. That shift has changed how our team works. Instead of spending hours sorting through alerts, we can focus on proactive efforts that actually strengthen our security posture.

For example, we saved 1,850 hours on investigating security issues over a ten-day period. We’ve reinvested the time saved into strengthening policies, refining controls, and supporting broader business initiatives, rather than spending endless hours manually piecing together alerts.

Real confidence, real results

The impact of our AI-driven approach goes well beyond threat detection. Today, we operate from a position of confidence, knowing that threats are identified early, investigated automatically, and communicated clearly across our organization.

That confidence was tested when we withstood a major ransomware attack by a well-known threat group. Not only were we able to contain the incident, but we were able to trace attacker activity and provided evidence to law enforcement. That was an exhilarating experience! My team did an outstanding job, and moments like that reinforce exactly why we invest in the right technology and the right people.

Internally, this capability has strengthened trust at the executive level. We share security reporting regularly with leadership, translating technical activity into business-relevant insights. That transparency reinforces cybersecurity as a shared responsibility, one that directly supports growth, continuity, and reputation.

Culturally, we’ve embedded security awareness into daily operations through mandatory monthly training, executive communication, and real-world industry examples that keep cybersecurity top of mind for every employee.

The only headlines we want are positive ones: Withum expanding services, Withum growing year over year. Security plays a huge role in making sure that’s the story we get to tell.

What’s next

Looking ahead, we’re expanding our use of Darktrace, including new cloud capabilities that extend AI-driven visibility and investigation into our AWS and Azure environments.

As I continue shaping our security team, I look for people with passion, curiosity, and a genuine drive to solve problems. Those qualities matter just as much as formal credentials in my view. Combined with AI, these attributes help us build a resilient, engaged security function with low turnover and high impact.

For fellow technology leaders, my advice is simple: be forward-thinking and embrace change. We must understand the business, the threat landscape, and how technology enables both. By augmenting human expertise rather than replacing it, AI allows us to move upstream by anticipating risk, advising the business, and fostering stronger collaboration across teams.

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About the author
Amel Edmond
Chief Information Officer
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