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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

Introducing the adaptive era of email security: a unified platform that connects personalized coaching, collaboration tools, and user behavior into a self-improving defense system.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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24
Mar 2026

The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

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Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

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‍References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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October 26, 2026

PHP Vulnerabilities, ARTEX and the Growing Role of AI in Cyber Attacks

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The disclosure of CVE-2026-109618 and CVE-2026-109619 placed immediate pressure on organizations running PHP. Both vulnerabilities can allow unauthenticated remote code execution, including in products and appliances where PHP is embedded, and updates depend on third-party vendors [1].

Early guidance focused on patching internet-facing systems and monitoring for behavior associated with successful exploitation, including unexpected command execution, Webroot changes and outbound connections from PHP servers.

Darktrace observed widespread scanning across monitored environments involving hundreds of distinct source IP addresses that public reporting has associated with activity targeting the PHP vulnerabilities. The volume of scanning was significantly greater than the evidence available for successful exploitation. For analysts, that distinction is important. Scanning demonstrates interest in exposed infrastructure; establishing compromise requires evidence of subsequent behavior on the targeted system, including command execution, file modification or unexpected outbound communication.

PHP is not an isolated example. Imperva subsequently demonstrated remote code execution against a vulnerable Node.js build through malicious Brotli data, reproducing execution through compressed HTTP responses and configured request parsers. The same inputs were rejected by the patched runtime. Imperva linked its Node2Shell and PHP2Shell research to the increasing speed of vulnerability discovery and exploit development. [2]

While Darktrace has not observed direct evidence of CVE-2026-109618 or CVE-2026-109619 exploitation, on October 21st we observed a six-month high in detections consistent with zero-day exploitation activity, representing a 64% increase compared to historic data. This increase has not been confirmed as related to the PHP vulnerabilities. Darktrace’s behavioral approach is designed to detect anomalous activity without relying solely on rules written for a specific exploit. Comparable increases were observed around the Log4j disclosure and other globally significant vulnerability disclosures.

AI-assisted vulnerability research

The PHP disclosure arrives as AI systems have become more capable at vulnerability research [3]. OpenAI launched Daybreak in June 2026, combining GPT-5.5-Cyber, Codex Security and partnerships with security researchers and software maintainers. OpenAI says its models have been applied to discovering and generating patches for vulnerabilities in browsers, network infrastructure, FreeBSD and the Linux kernel. Darktrace joined the OpenAI Daybreak Cyber Partner Program in June to explore how OpenAI's cyber capabilities could be integrated within Darktrace products and services [4][10].

OpenAI reported in August that Codex Security Cloud had analyzed more than 30 million commits across more than 30,000 codebases. According to OpenAI, Cloudflare uses models accessed through Daybreak to investigate customer-authorized code and combines findings with live traffic and security signals to assess whether affected routes are active or receiving suspicious traffic, with proposed mitigations and patches remaining subject to customer review [5][6].

Faster discovery still leaves defenders with the work of locating affected software, testing fixes and completing remediation. The PHP case shows that gap clearly, particularly when vulnerable runtimes are embedded inside other products.

Enterprise agents as an attack surface

Darktrace Signal Labs has also examined how a trusted enterprise agent could be abused after an attacker has already obtained access to an environment. In a controlled simulation, researchers demonstrated that, in that post-compromise scenario, the Claude platform’s memory stores feature could be abused to establish a live C2 channel between an external operator and internal Claude Code agents. The external operator was able to dynamically assign network discovery, credential access, and data exfiltration tasks to the agents via this C2 channel. Detection of the agents’ activities relied on the correlation of process creation and network traffic activity from agent harness processes, alongside behavioral analysis to identify deviations from expected behavior. Darktrace has not claimed it observed this memory-store command-and-control technique in operational attacks [7].

AI-assisted attacks in Japan

Evidence from Japan indicates AI being used for vulnerability scanning and attacks outside controlled research. On 21 October, JPCERT/CC published findings from an investigation into recent unauthorized access incidents affecting organizations in Japan. JPCERT/CC states that it confirmed attackers had used AI to scan for known vulnerabilities and conduct attacks through APIs. According to JPCERT/CC, its examination of attack infrastructure found evidence of Android application analysis, API discovery and testing for weaknesses including server-side request forgery, and the infrastructure also targeted services intended for users outside Japan [8].

JPCERT/CC does not identify ARTEX by name in that publication. The named ARTEX attribution comes from separate investigations, including Microsoft's analysis of Storm-0940.

AI in offensive operations

Microsoft describes ARTEX as an open-source, multi-agent penetration-testing system capable of automating activity with limited human interaction. Microsoft reported that Storm-0940, which it assesses to be a China state-aligned actor active since 2021, used ARTEX against hundreds of organizations, and Microsoft attributed the ConnectWise supply-chain compromise [9].

Microsoft observed ARTEX accelerating scanning, reconnaissance, password spraying and OAuth application abuse. Several ARTEX-driven operations reached privileged cloud access less than three hours after initial targeting. Following the ConnectWise compromise, Storm-0940 attempted to authenticate to more than 2,250 tenants at rates of up to 2,900 attempts per minute [9].

Darktrace Threat Research found activity in its own telemetry involving infrastructure later associated with the campaign. On 13 October, Darktrace recorded failed authentication activity involving 144.172.64[.]128, one of the addresses Microsoft later identified as performing sign-ins and Microsoft Graph activity in ConnectWise customer environments. Darktrace analysis identified 65 failed authentication attempts in around 20 minutes.

Figure 1: Darktrace Advanced Search showing failed authentication events involving 144.172.64[.]128 on 13 October 2026, (customer-identifying information redacted).

The telemetry establishes repeated failed authentication from infrastructure later associated with the campaign. It does not establish ARTEX execution or successful compromise. At the time of observation, Microsoft's later attribution was unavailable. Analysts therefore had the behavior itself: repeated failed authentication from the same source over a short period, together with any related identity, application or network activity inside the environment.

Microsoft documented a wider password-spray campaign against 327 accounts across eight organizations between 10 and 14 October. It recorded more than 151,000 failed logons, including more than 111,000 on 11 October, but no successful authentication, token issuance, Graph call or directory change from that campaign. Microsoft also reported that most Storm-0940 targeting was unsuccessful [9].

Where the actor progressed beyond authentication, Microsoft observed service-principal sign-ins followed by Graph and directory operations. Activity included reconnaissance, application credential changes and attempts to modify privileges. Microsoft recommends correlating service-principal sign-ins with Graph activity, directory changes and resource access [9].

Behavior before attribution

The PHP and ARTEX cases begin with different information. PHP defenders knew which software required urgent remediation but initially had limited information about exploitation. Process execution, file modification and outbound communication could still provide evidence of compromise.

The PHP and ARTEX observations also illustrate the difference between volume and impact. Darktrace observed broad scanning around the PHP disclosure, while the ARTEX-associated infrastructure produced concentrated authentication activity. Neither observation independently demonstrates compromise and in each case examining the behavior that follows the initial interaction is the investigative clue.

The Darktrace ARTEX-related observation began with authentication behavior. Microsoft publicly attributed the source infrastructure eight days later. That attribution added context, but it did not change what had originally been recorded in the environment.

AI is now present at several points in this cycle. Daybreak applies models to vulnerability discovery and remediation. Darktrace Signal Labs demonstrated how a trusted enterprise agent could be co-opted in a controlled environment. JPCERT/CC confirmed AI-assisted vulnerability scanning and API attacks in recent incidents. Microsoft documented ARTEX being used by Storm-0940 in active operations [4][7][8][9].

Microsoft's findings also show why scale and impact must be assessed separately. One ARTEX-associated campaign produced more than 151,000 failed logons without successful access, while other operations reached privileged cloud access in less than three hours. Security teams have to distinguish high-volume attempts from activity that progresses through authentication, privilege changes and resource access.

The evidence required to assess these cases remains familiar: authentication records, process execution, application and directory changes, file activity and network communication. AI can increase the rate at which those behaviors occur. Defenders still need to establish their sequence and impact.

Credit to Emma Foulger, Sam Lister, Dylan Evans, Moishe Tajtelbaum

References

[1] NCSC-NL, php2shell vulnerabilities (CVE-2026-109618, CVE-2026-109619), 21 October 2026. https://github.com/NCSC-NL/php2shell

[2] Imperva, https://www.imperva.com/blog/node2shell-from-brotli-data-to-remote-code-execution/

[3] Cyber Security Agency of Singapore, https://www.csa.gov.sg/alerts-and-advisories/alerts/al-2026-151/

[4] OpenAI, Daybreak: Tools for securing every organization in the world, 22 June 2026. https://openai.com/index/daybreak-securing-the-world/

[5] OpenAI Developers, Scaling cyber defenders with Daybreak, 21 August 2026. https://developers.openai.com/blog/scaling-cyber-defenders-with-daybreak

[6] OpenAI, Cloudflare links vulnerability discovery to defense with OpenAI, 21 October 2026. https://openai.com/index/cloudflare-cyber/

[7] Darktrace Signal Labs, Shared Memories as a Covert C2 Channel, draft research supplied for review.

[8] JPCERT/CC, Recent AI-Assisted Cyber Attacks in Japan: Investigating Attack Infrastructure and Techniques, 21 October 2026. https://blogs.jpcert.or.jp/en/2026/10/web_api_attacks.html

[9] Microsoft Security Research and Microsoft Threat Intelligence, AI-driven, large-scale nation-state campaign using ARTEX enables supply chain compromise, 21 October 2026. https://www.microsoft.com/en-us/security/blog/2026/10/21/storm-0940-uses-artex-agentic-ai-connectwise-supply-chain-compromise/

[10] Darktrace, Advancing the Use of Frontier AI in Cybersecurity: Darktrace Joins the OpenAI Daybreak Cyber Partner Program to Explore Defensive AI Integrations, 22 June 2026. https://www.darktrace.com/blog/advancing-the-use-of-frontier-ai-in-cybersecurity-darktrace-joins-the-openai-daybreak-cyber-partner-program-to-explore-defensive-ai-integrations

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About the author
Nathaniel Jones
SVP, Global Threat Intelligence

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October 23, 2026

Beyond the Fridge: Exposed Industrial Control Systems

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Introduction

In October 2026, hundreds of supermarkets across France were reportedly affected by a cyberattack targeting their refrigeration systems. According to public reports, the attackers gained access to internet-connected controllers and modified their settings, forcing refrigeration units into high and extremely low temperatures and causing significant disruption. Total losses have been reported to reach several million euros.

The incident drew attention to the security of industrial refrigeration systems, particularly older devices with exposed management interfaces and known vulnerabilities.

The exact details of how the attackers gained access have not been confirmed, however it is speculated that the public-facing web server could be accessed with the username “admin” and password being the current date. Researchers from Claroty’s Team82 identified a vulnerability in Danfoss AK-SM 8xxA Series in 2025, “CVE-2025-41450", allowing for administrative access using a time-based “code-of-the-day" for authentication [1].

Default credentials, outdated firmware and publicly accessible administrative interfaces have been an issue for years. And yet these systems continue to appear in internet scans and require little sophistication to gain admin access. A simple search of internet-connected devices shows a range of exposed devices from Programmable Logic Controllers (PLCs) and remote gateways, to, yes, more fridges.

Darktrace malware researchers identified hundreds of IoT and OT devices publicly exposed on the internet, many of which are configured with no authentication, weak credentials, or default credentials. As shown in Figure 1, an exposed Copeland XWEB web interface, used to manage Dixell equipment, including refrigerators, can provide the ability to remotely control connected devices.

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Figure 1: Copeland XWEB interface used to control systems including refrigerators and air conditioning.

However, it’s not only fridges; web management interfaces for industrial controls are also publicly accessible, often protected only by weak credentials. Figure 2 shows an example of a publicly exposed WAGO interface. The WAGO management interface is a configuration and administration panel for controllers. Through it, a logged-in user can view device details and diagnostics, manage user accounts and passwords, update firmware, back up or restore the full configuration, set the clock, and manage SD card storage. While it typically doesn’t manage switch outputs or read live process values, someone with access could still disrupt operation by changing network or Modbus settings, loading bad firmware or configurations, or by resetting passwords and enabling insecure services.

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Figure 2: WAGO Management interface.

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The issue extends beyond management interfaces. During our research, we identified publicly accessible web interfaces belonging to PLCs, including Rockwell Automation Allen-Bradley devices. In each case, the risk arises from how the devices have been deployed and configured, not from a flaw in the vendors’ products.

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Figure 3: Web interface for Allen-Bradley CompactLogix controller.

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Figure 3 shows the web interface of an Allen-Bradley CompactLogix controller. Unlike the previous examples, this interface provides a view into the controller's operation, including running tasks, network connections, memory usage and diagnostic information. Rockwell Automation's CompactLogix controllers are commonly used to automate industrial processes, from manufacturing and packaging lines to water treatment and material handling systems. Depending on their configuration, these controllers can operate motors, pumps, valves and other physical equipment.

Although in this example the interface shown does not provide direct control over the PLC's logic, it exposes information about the model, firmware, network layout, and connections, which is useful reconnaissance for a bigger attack.

The concern is not necessarily that every exposed interface allows an attacker to immediately manipulate industrial processes. However, these devices are accessible from the public internet in the first place, providing information about systems that may be responsible for controlling physical equipment.

The attacks on refrigeration systems in France highlight the consequences of poorly secured industrial devices. As demonstrated throughout this research, publicly accessible management interfaces are not limited to refrigeration controllers but extend to PLCs and other systems used to manage industrial equipment.

Finding these devices requires little effort. Internet scanners make it possible to identify publicly exposed interfaces quickly, and in some cases these interfaces rely on publicly documented default credentials or have no authentication at all. As attackers increasingly use AI tools, such attacks may be identified and carried out faster and at a greater scale.

The consequences of this access depend on the device and the functionality exposed. While some interfaces provide little more than diagnostic information, others allow users to modify configurations, disrupt communications, or change settings that affect physical equipment. In industrial environments, this can result in operational downtime, damaged equipment and financial losses.

Weak passwords, default credentials and exposed administrative interfaces are not new security issues. Yet their continued presence on internet-connected industrial systems demonstrates how easily preventable weaknesses can leave physical operations vulnerable to attack.

Exposed devices often come from third-party suppliers and contractors, who frequently install refrigeration controllers, gateways and PLCs without the organization ever being aware they are connected to the internet. Asset visibility remains an important foundation, but organizations should assume that some unknown assets and services will exist. Effective security therefore also depends on continuous monitoring, anomaly detection, network segmentation and rapid response, so that risky exposure and unusual activity can be identified and addressed before it becomes disruptive.

Darktrace helps security teams gain visibility across IT and OT and respond to risks: https://www.darktrace.com/products/operational-technology.

Copeland, Dixell, WAGO, Rockwell Automation, Allen-Bradley and CompactLogix are trademarks of their respective owners. Their use here is for identification only and does not imply any affiliation with or endorsement by those owners.

References

1.        https://claroty.com/team82/research/freeze-the-controller-defrost-the-food-uncovering-vulnerabilities-in-danfoss-refrigeration-controllers

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About the author
Tara Gould
Malware Research Lead
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