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February 24, 2021

LockBit Ransomware Analysis: Compromised Credentials

Darktrace examines how a LockBit ransomware attack that took place over just four hours was caused by one compromised credential. Read more here.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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24
Feb 2021

Lockbit ransomware found

LockBit ransomware was recently identified by Darktrace's Cyber AI during a trial with a retail company in the US. After an initial foothold was established via a compromised administrative credential, internal reconnaissance, lateral movement, and encryption of files occurred simultaneously, allowing the ransomware to steamroll through the digital system in just a few hours.

This incident serves as the latest reminder that ransomware campaigns now move through organizations at a speed that far outpaces human responders, demonstrating the need for machine-speed Autonomous Response to contain the threat before damage is done.

Lockbit ransomware defined

First discovered in 2019, LockBit is a relatively new family of ransomware that quickly exploits commonly available protocols and tools like SMB and PowerShell. It was originally known as ‘ABCD’ due the filename extension of the encrypted files, before it started using the current .lockbit extension. Since those early beginnings, it has evolved into one of the most calamitous strains of malware to date, asking for an average ransom of around $40,000 per organization.

As cyber-criminals level up the speed and scale of their attacks, ransomware remains a critical concern for organizations across every industry. In the past 12 months, Darktrace has observed an increase of over 20% in ransomware incidents across its customer base. Attackers are constantly developing new threat variants targeting exploits, utilizing off-the-shelf tools, and profiting from the burgeoning Ransomware-as-a-Service (RaaS) business model.

How does LockBit work?

In a typical attack, a threat actor will spend days or weeks inside a system, manually screening for the best way to grind the victim’s business to a halt. This phase tends to expose multiple indicators of compromise such as command and control (C2) beaconing, which Darktrace AI identifies in real time.

LockBit, however, only requires the presence of a human for a number of hours, after which it propagates through a system and infects other hosts on its own, without the need for human oversight. Crucially, the malware performs reconnaissance and continues to spread during the encryption phase. This allows it to cause maximal damage faster than other manual approaches.

AI-powered defense is essential in fighting back against these machine-driven attacks, which have the capacity to spread at speed and scale, and often go undetected by signature-based security tools. Cyber AI augments human teams by not only detecting the subtle signs of a threat, but autonomously responding in seconds, quicker than any human can be expected to react.

Ransomware analysis: Breaking down a LockBit attack with AI

Figure 1: Timeline of attack on the infected host and the encryption host. The infected host was the device initially infected with LockBit, which then spread to the encryption host, the device which performed the encryption.

Initial compromise

The attack commenced when a cyber-criminal gained access to a single privileged credential – either through a brute-force attack on an externally facing device, as seen in previous LockBit ransomware attacks, or simply with a phishing email. With the use of this credential, the device was able to spread and encrypt files within hours of the initial infection.

Had the method of infiltration been via phishing attack, a route that has become increasingly popular in recent months, Darktrace/ EMAIL would have withheld the email and stripped the malicious payloads, and so prevented the attack from the outset.

Limiting permissions, the use of strong passwords, and multi-factor authentication (MFA), are critical in preventing the exploitation of standard network protocols in such attacks.

Internal reconnaissance

At 14:19 local time, the first of many WMI commands (ExecMethod) to multiple internal destinations was performed by an internal IP address over DCE-RPC. This series of commands occurred throughout the encryption process. Given these commands were unusual in the context of the normal ‘pattern of life’ for the organization, Darktrace DETECT alerted the security team to each of these connections.

Within three minutes, the device had started to write executable files over SMB to hidden shares on multiple destinations – many of which were the same. File writes to hidden shares are ordinarily restricted. However, the unauthorized use of an administrative credential granted these privileges. The executable files were written to the Windows / Temp directory. Filenames had a similar formatting: .*eck[0-9]?.exe

Darktrace identified each of these SMB writes as a potential threat, since such administrative activity was unexpected from the compromised device.

The WMI commands and executable file writes continued to be made to multiple destinations. In less than two hours, the ExecMethod command was delivered to a critical device – the ‘encryption host’ – shortly followed by an executable file write (eck3.exe) to its hidden c$ share.

LockBit’s script has the capability to check its current privileges and, if non-administrative, it attempts to bypass using Windows User Account Control (UAC). This particular host did provide the required privileges to the process. Once this device was infected, encryption began.

File encryption

Only one second after encryption had started, Darktrace alerted on the unusual file extension appendage in addition to the previous, high-fidelity alerts for earlier stages of the attack lifecycle.

A recovery file – ‘Restore-My-Files.txt’ – was identified by Darktrace one second after the first encryption event. 8,998 recovery files were written, one to each encrypted folder.

An example of Darktrace’s Threat Visualizer showcasing anomalous SMB connections, with model breaches represented by dots.
Figure 2: An example of Darktrace’s Threat Visualizer showcasing anomalous SMB connections, with model breaches represented by dots.

The encryption host was a critical device that regularly utilized SMB. Exploiting SMB is a popular tactic for cyber-criminals. Such tools are so frequently used that it is difficult for signature-based detection methods to identify quickly whether their activity is malicious or not. In this case, Darktrace’s ‘Unusual Activity’ score for the device was elevated within two seconds of the first encryption, indicating that the device was deviating from its usual pattern of behavior.

Throughout the encryption process, Darktrace also detected the device performing network reconnaissance, enumerating shares on 55 devices (via srvsvc) and scanning over 1,000 internal IP addresses on nine critical TCP ports.

During this time, ‘Patient Zero’ – the initially infected device – continued to write executable files to hidden file shares. LockBit was using the initial device to spread the malware across the digital estate, while the ‘encryption host’ performed reconnaissance and encrypted the files simultaneously.

Despite Cyber AI detecting the threat even before the encryption had begun, the security team did not have eyes on Darktrace at the time of the attack. The intrusion was thus allowed to continue and over 300,000 files were encrypted and appended with the .lockbit extension. Four servers and 15 desktop devices were affected, before the attack was stopped by the administrators.

The rise of ‘hit and run’ ransomware

While most ransomware resides inside an organization for days or weeks, LockBit’s self-governing nature allows the attacker to ‘hit and run’, deploying the ransomware with minimal interaction required after the initial intrusion. The ability to detect anomalous activity across the entire digital infrastructure in real time is therefore crucial in LockBit’s prevention.

WMI and SMB are relied upon by the vast majority of companies around the world, and yet they were utilized in this attack to propagate through the system and encrypt hundreds of thousands of files. The prevalence and volume of these connections make them near-impossible to monitor with humans or signature-based detection techniques alone.

Moreover, the uniqueness of every enterprise’s digital estate impedes signature-based detection from effectively alerting on internal connections and the volume of such connections. Darktrace, however, uses machine learning to understand the individual pattern of behavior for each device, in this case allowing it to highlight the unusual internal activity as it occurred.

The organization involved did not have Darktrace’s Autonomous Response technology configured in active mode. If enabled, i would have surgically blocked the initial WMI operations and SMB drive writes that triggered the attack whilst allowing the critical network devices to continue standard operations. Even if the foothold had been established, D would have enforced the ‘pattern of life’ of the encryption host, preventing the cascade of encryption over SMB. This demonstrates the importance of meeting machine-speed attacks with autonomous cyber security, which reacts in real time to sophisticated threats when human security teams cannot.

LockBit has the ability to encrypt thousands of files in just seconds, even when targeting well-prepared organizations. This type of ransomware, with built-in worm-like functionality, is expected to become increasingly common over 2021. Such attacks can move at a speed which no human security team alone can match. Darktrace’s approach, which uses unsupervised machine learning, can respond in seconds to these rapid attacks and shut them down in their earliest stages.

Thanks to Darktrace analyst Isabel Finn for her insights on the above threat find.

Darktrace model detections:

  • Device / New or Uncommon WMI Activity
  • Compliance / SMB Drive Write
  • Compromise / Ransomware / Suspicious SMB Activity
  • Compromise / Ransomware / Ransom or Offensive Words Written to SMB
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Connection / SMB Enumeration
  • Device / Network Scan – Low Anomaly Score
  • Anomalous Connection / Sustained MIME Type Conversion
  • Anomalous Connection / Suspicious Read Write Ratio
  • Unusual Activity / Sustained Anomalous SMB Activity
  • Device / Large Number of Model Breaches

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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December 2, 2025

Protecting the Experience: How a global hospitality brand stays resilient with Darktrace

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For the Global Chief Technology Officer (CTO) of a leading experiential leisure provider, security is mission critical to protecting a business built on reputation, digital innovation, and guest experience. The company operates large-scale immersive venues across the UK and US, blending activity-driven hospitality with premium dining and vibrant spaces designed for hundreds of guests. With a lean, centrally managed IT team responsible for securing locations worldwide, the challenge is balancing robust cybersecurity with operational efficiency and customer experience.

Brand buzz attracts attention – and attacks

Mid-sized, fast-growing hospitality organizations face a unique risk profile. When systems go down in a venue, the impact is immediate: hundreds of disrupted guest experiences, lost revenue during peak hours, and potential long-term reputation damage. Each time the organization opened a new venue, the surge of marketing buzz attracted attention in local markets and waves of sophisticated cyberattacks, including:

Phishing campaigns leveraging brand momentum to lure employees into clicking on malicious links.

AI-enhanced impersonation using advanced techniques to create AI-generated video calls and deep-researched, contextualized emails  

Fake domains targeting leadership with AI-generated messages that contained insider context gleaned from public information.

“Our endpoint security and antivirus tools were powerless against these sophisticated AI-powered campaigns. We didn’t want to manage incidents anymore. We wanted to prevent them from ever happening.”  - Global CTO

Proactive, preventative security with Darktrace AI

The company’s cybersecurity vision was clear: “Proactive, preventative – that was our mandate,” said the CTO. With a lean and busy IT group, the business evaluated several security solutions using deep-dive workshops. Darktrace proved the best fit for supporting the organization’s proactive mindset, offering:

  • Autonomy without added headcount: Darktrace provided powerful AI-driven detection and autonomous response functions with minimal manual oversight required.
  • Modular adoption: The company could start with core email and network protection and expand into cloud and endpoint coverage, aligning spend with growth.
  • Partnership and responsiveness: “We wanted people we trust, respect, and know will show up when we need them. Darktrace did just that,” said the CTO.
  • Affordability at scale: Darktrace offered reasonable upfront costs plus predictable, sustainable economics as the company and IT infrastructure expanded.  

“The combination of AI capabilities, a scalable model, and a strong engagement team tipped the balance in Darktrace’s favor, and we have not been disappointed,” said the CTO.

Phased deployment builds trust

To minimize disruption to critical hospitality systems like global Point of Sales (POS) terminals and Audio-Visual (AV) infrastructure, deployment was phased:

  1. Observation and human-led response: Initially, Darktrace was deployed in detection-only mode. Alerts were manually reviewed.
  2. Incremental autonomous response: Darktrace Autonomous Response was enabled on select models, taking action on low-risk scenarios. Higher-risk subnets and devices remained under human control.
  3. Full autonomous coverage: With tuning and reinforcement, autonomous response was expanded across domains, trusted to take decisive action in real time. Analysts retained the ability to review and contextualize incidents.

“Darktrace managed the rollout through detailed, professional, and responsive project management – ensuring a smooth, successful adoption and creating a standardized cybersecurity playbook for future venue launches,” said the CTO.  

AI delivers the outcomes that matter  

Measurable efficiency replaces endless alerts

Darktrace autonomous response significantly decreased false alerts and noise. “If it’s quiet, we’re confident there isn’t a problem,” said the CTO. Within six months, Darktrace conducted 3,599 total investigations, detected and contained 320 incidents indicative of an attack, resolved 91% of those events autonomously, and escalated only 9% to human analysts. The efficiency gains were enormous, saving analysts 740 hours on investigations within a single month.  

Precision AI turns inbox chaos into calm

Darktrace Self-Learning AI modeled sender/recipient norms, content/linguistic baselines, and communication patterns unique to the organization’s launch cadence, resulting in:

  • Automated holds and neutralizations of anomalous executive-style messages
  • Rapid detection of novel templates and tone shifts that deviated from the organization’s lived email graph, even when indicators were not yet on any feed
  • Downstream reduction in help-desk escalations tied to suspicious email

Full visibility fuels real-time response

Darktrace gives IT direct visibility without extra licensing, and it surfaces ground truth across every venue, including:

  • Device geolocation and placement drift: Darktrace exposed devices and users operating outside approved zones, prompting new segmentation and access-control policies.
  • Guest Wi-Fi realities: Darktrace AI uncovered high-risk activity on guest networks, like crypto-mining and dark-web traffic, driving stricter VLAN separation and access hygiene.
  • Lateral-movement containment: Autonomous response fenced suspicious activity in real time, buying time for human investigation while keeping POS and AV systems unaffected.

Smarter endpoints for a smarter network

Endpoints once relied on static agents effective only against known signatures. Darktrace’s behavioral models now detect subtle anomalies at the endpoint process level that EDRs often miss, such as misuse of legitimate applications (commonly used in living-off-the-land attacks), unapproved application usage and policy violations. This increases the accuracy and fidelity of network-based investigations by adding endpoint process context alongside existing EDR alerts.

Autonomous response for continuous compliance

Across PCI, GDPR, and cross-border privacy obligations, Darktrace’s native evidencing is helping the team demonstrate control rather than merely assert it:

  • Asset and flow awareness: Knowing “what is where” and “who talks to what” underpins PCI scoping and data-flow diagrams.
  • Layered safeguards: Showing autonomous prevention, network segmentation, and rapid containment supports risk registers and control attestations.
  • Audit-ready artifacts: Investigations and autonomous actions produce artifacts that “tick the box” without additional tooling.  

Defining the next era of resilience with AI

With rapid global expansion underway, the company is using its cybersecurity playbook to streamline and secure future venue launches. In the near term, IT is focused on strengthening prevention, using Darktrace insights to guide new policy updates and infrastructure changes like imposing stricter guest-network posture and refining venue device baselines.

For tech leaders charting their path to proactive cyber defense, the CTO stresses success won’t come from sidestepping AI, but from turning it into a core capability.

“AI isn’t optional – it’s operational. The real risk to your business is trying to out-scale automated adversaries with human speed alone. When applied to the right use case, AI becomes a catalyst for efficiency, resilience, and business growth.” - Global CTO
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December 2, 2025

From Amazon to Louis Vuitton: How Darktrace Detects Black Friday Phishing Attacks

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Why Black Friday Drives a Surge in Phishing Attacks

In recent years, Black Friday has shifted from a single day of online retail sales and discounts to an extended ‘Black Friday Week’, often preceded by weeks of online hype. During this period, consumers are inundated with promotional emails and marketing campaigns as legitimate retailers compete for attention.

Unsurprisingly, this surge in legitimate communications creates an ideal environment for threat actors to launch targeted phishing campaigns designed to mimic legitimate retail emails. These campaigns often employ social engineering techniques that exploit urgency, exclusivity, and consumer trust in well-known brands, tactics designed to entice recipients into opening emails and clicking on malicious links.

Additionally, given the seasonal nature of Black Friday and the ever-changing habits of consumers, attackers adopt new tactics and register fresh domains each year, rather than reusing domains previously flagged as spam or phishing endpoints. While this may pose a challenge for traditional email security tools, it presents no such difficulty for Darktrace / EMAIL and its anomaly-based approach.

In the days and weeks leading up to ‘Black Friday’, Darktrace observed a spike in sophisticated phishing campaigns targeting consumers, demonstrating how attackers combine phycological manipulation with technical evasion to bypass basic security checks during this high-traffic period. This blog showcases several notable examples of highly convincing phishing emails detected and contained by Darktrace / EMAIL in mid to late November 2025.

Darktrace’s Black Friday Detections

Brand Impersonation: Deal Watchdogs’ Amazon Deals

The impersonation major online retailers has become a common tactic in retail-focused attacks, none more so than Amazon, which ranked as the fourth most impersonated brand in 2024, only behind Microsoft, Apple, Google, and Facebook [1]. Darktrace’s own research found Amazon to be the most mimicked brand, making up 80% of phishing attacks in its analysis of global consumer brands.

When faced with an email that appears to come from a trusted sender like Amazon, recipients are far more likely to engage, increasing the success rate of these phishing campaigns.

In one case observed on November 16, Darktrace detected an email with the subject line “NOW LIVE: Amazon’s Best Early Black Friday Deals on Gadgets Under $60”. The email was sent to a customer by the sender ‘Deal Watchdogs’, in what appeared to be an attempt to masquerade as a legitimate discount-finding platform. No evidence indicated that the company was legitimate. In fact, the threat actor made no attempt to create a convincing name, and the domain appeared to be generated by a domain generation algorithm (DGA), as shown in Figure 2.

Although the email was sent by ‘Deal Watchdogs’, it attempted to impersonate Amazon by featuring realistic branding, including the Amazon logo and a shade of orange similar to that used by them for the ‘CLICK HERE’ button and headline text.

Figure 1: The contents of the email observed by Darktrace, featuring authentic-looking Amazon branding.

Darktrace identified that the email, marked as urgent by the sender, contained a suspicious link to a Google storage endpoint (storage.googleapis[.]com), which had been hidden by the text “CLICK HERE”. If clicked, the link could have led to a credential harvester or served as a delivery vector for a malicious payload hosted on the Google storage platform.

Fortunately, Darktrace immediately identified the suspicious nature of this email and held it before delivery, preventing recipients from ever receiving or interacting with the malicious content.

Figure 2: Darktrace / EMAIL’s detection of the malicious phishing email sent to a customer.

Around the same time, Darktrace detected a similar email attempting to spoof Amazon on another customer’s network with the subject line “Our 10 Favorite Deals on Amazon That Started Today”, also sent by ‘Deal Watchdogs,’ suggesting a broader campaign.

Analysis revealed that this email originated from the domain petplatz[.]com, a fake marketing domain previously linked to spam activity according to open-source intelligence (OSINT) [2].

Brand Impersonation: Louis Vuitton

A few days later, on November 20, Darktrace / EMAIL detected a phishing email attempting to impersonate the luxury fashion brand Louis Vuitton. At first glance, the email, sent under the name ‘Louis Vuitton’ and titled “[Black Friday 2025] Discover Your New Favorite Louis Vuitton Bag – Elegance Starts Here”, appeared to be a legitimate Black Friday promotion. However, Darktrace’s analysis uncovered several red flags indicating a elaborate brand impersonation attempt.

The email was not sent by Louis Vuitton but by rskkqxyu@bookaaatop[.]ru, a Russia-based domain never before observed on the customer’s network. Darktrace flagged this as suspicious, noting that .ru domains were highly unusual for this recipient’s environment, further reinforcing the likelihood of malicious intent. Subsequent analysis revealed that the domain had only recently registered and was flagged as malicious by multiple OSINT sources [3].

Figure 3: Darktrace / EMAIL’s detection of the malicious email attempting to spoofLouis Vuitton, originating from a suspicious Russia-based domain.

Darktrace further noted that the email contained a highly suspicious link hidden behind the text “View Collection” and “Unsubscribe,” ensuring that any interaction, whether visiting the supposed ‘handbag store’ or attempting to opt out of marketing emails, would direct recipients to the same endpoint. The link resolved to xn--80aaae9btead2a[.]xn--p1ai (топааабоок[.]рф), a domain confirmed as malicious by multiple OSINT sources [4]. At the time of analysis, the domain was inaccessible, likely due to takedown efforts or the short-lived nature of the campaign.

Darktrace / EMAIL blocked this email before it reached customer inboxes, preventing recipients from interacting with the malicious content and averting any disruption.

Figure 4: The suspicious domain linked in the Louis Vuitton phishing email, now defunct.

Too good to be true?

Aside from spoofing well-known brands, threat actors frequently lure consumers with “too good to be true” luxury offers, a trend Darktrace observed in multiple cases throughout November.

In one instance, Darktrace identified an email with the subject line “[Black Friday 2025] Luxury Watches Starting at $250.” Emails contained a malicious phishing link, hidden behind text like “Rolex Starting from $250”, “Shop Now”, and “Unsubscribe”.

Figure 5: Example of a phishing email detected by Darktrace, containing malicious links concealed behind seemingly innocuous text.

Similarly to the Louis Vuitton email campaign described above, this malicious link led to a .ru domain (hxxps://x.wwwtopsalebooks[.]ru/.../d65fg4er[.]html), which had been flagged as malicious by multiple sources [5].

Figure 6: Darktrace / EMAIL’s detection of a malicious email promoting a fake luxury watch store, which was successfully held from recipient inboxes.

If accessed, this domain would redirect users to luxy-rox[.]com, a recently created domain (15 days old at the time of writing) that has also been flagged as malicious by OSINT sources [6]. When visited, the redirect domain displayed a convincing storefront advertising high-end watches at heavily discounted prices.

Figure 7: The fake storefront presented upon visiting the redirectdomain, luxy-rox[.]com.

Although the true intent of this domain could not be confirmed, it was likely a scam site or a credential-harvesting operation, as users were required to create an account to complete a purchase. As of the time or writing, the domain in no longer accessible .

This email illustrates a layered evasion tactic: attackers employed multiple domains, rapid domain registration, and concealed redirects to bypass detection. By leveraging luxury branding and urgency-driven discounts, the campaign sought to exploit seasonal shopping behaviors and entice victims into clicking.

Staying Protected During Seasonal Retail Scams

The investigation into these Black Friday-themed phishing emails highlights a clear trend: attackers are exploiting seasonal shopping events with highly convincing campaigns. Common tactics observed include brand impersonation (Amazon, Louis Vuitton, luxury watch brands), urgency-driven subject lines, and hidden malicious links often hosted on newly registered domains or cloud services.

These campaigns frequently use redirect chains, short-lived infrastructure, and psychological hooks like exclusivity and luxury appeal to bypass user scepticism and security filters. Organizations should remain vigilant during retail-heavy periods, reinforcing user awareness training, link inspection practices, and anomaly-based detection to mitigate these evolving threats.

Credit to Ryan Traill (Analyst Content Lead) and Owen Finn (Cyber Analyst)

Appendices

References

1.        https://keepnetlabs.com/blog/top-5-most-spoofed-brands-in-2024

2.        https://www.virustotal.com/gui/domain/petplatz.com

3.        https://www.virustotal.com/gui/domain/bookaaatop.ru

4.        https://www.virustotal.com/gui/domain/xn--80aaae9btead2a.xn--p1ai

5.        https://www.virustotal.com/gui/url/e2b868a74531cd779d8f4a0e1e610ec7f4efae7c29d8b8ab32c7a6740d770897?nocache=1

6.        https://www.virustotal.com/gui/domain/luxy-rox.com

Indicators of Compromise (IoCs)

IoC – Type – Description + Confidence

petplatz[.]com – Hostname – Spam domain

bookaaatop[.]ru – Hostname – Malicious Domain

xn--80aaae9btead2a[.]xn--p1ai (топааабоок[.]рф) – Hostname - Malicious Domain

hxxps://x.wwwtopsalebooks[.]ru/.../d65fg4er[.]html) – URL – Malicious Domain

luxy-rox[.]com – Hostname -  Malicious Domain

MITRE ATT&CK Mapping  

Tactic – Technique – Sub-Technique  

Initial Access - Phishing – (T1566)  

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About the author
Ryan Traill
Analyst Content Lead
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