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September 26, 2025

One-Person Security Team, Enterprise-Wide Protection: A Utility Company’s Darktrace Success Story

Discover how a private utility management company experienced measurable network and email security improvements with Darktrace, saving 264 analyst hours on investigations in less than a month.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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26
Sep 2025

A critical mission: Securing public utility systems

This company manages essential utility infrastructure across more than 100 distributed sites, resulting in a wide attack surface spanning both information technology (IT) and operational technology (OT). With attacks on critical infrastructure rising, the company wanted to strengthen defenses.

The limits of traditional tools

The existing mix of conventional tools for visibility and security monitoring posed numerous limitations:

  • Fragmented tools required switching between dashboards to piece together insights
  • Multiple tools were required to both identify and take action on potential incidents
  • Integration between IT, OT, cloud and email required heavy manual effort
  • Existing cybersecurity investments were failing to deliver favorable ROI

A security team of one

For the company’s one-person security team and Vice President of IT, juggling multiple tools and switching between platforms were drains on his time and impacted threat detection and response times. “If an unknown actor attempts to connect to our networks, I need to know immediately and have the ability to stop them before they can do damage.”

Unified, AI-driven defense with Darktrace

The company wanted to unify IT and OT security, reduce manual workload and deliver actionable intelligence in real time. “Darktrace offered the visibility and autonomous capabilities we needed for a proactive defense, including the ability to both see incidents and take action through a single-pane-of-glass.”

Today, the company is using the Darktrace ActiveAI Security Platform™ as the cornerstone of its defense strategy, including:

Real-time protection without the overhead

When compared to a security operations center, the VP said Darktrace is faster, more efficient and more accurate – delivering holistic protection without the high cost or risk of human error.

Darktrace’s Autonomous Response has been a game changer for a shop our size. It stops attacks in real time, before they can move laterally. As a team of one, I can adjust Darktrace’s autonomous actions, ensuring the AI automatically takes stronger actions during off hours to contain threats.”

A single platform for holistic visibility and resilience

Initially licensed under an OT-only pricing model, the company quickly recognized the broader value of Darktrace Self-Learning AI – extending deployment across its IT, cloud, email and endpoint environments and consolidating multiple tools. This holistic visibility is also helping the company to meet ISO and SEC compliance requirements.

A rapid, guided and streamlined deployment

The VP described the Darktrace rollout as smooth and highly collaborative, noting that Darktrace, “Held our hand throughout the process and was genuinely interested in making sure our experience with the platform and the company was top notch.” Despite the complexity of managing multi-connectivity for 100 sites, rollout took less than one week, guided by a clear plan from the Darktrace implementation team.

From barriers to breakthroughs

A seamless security ecosystem

With Darktrace, the company now operates a seamless, AI-driven security ecosystem that combines deep threat validation, intuitive user experience, and a single pane of glass for holistic cyber defense. What began as an OT-focused deployment has grown into a platform that unifies IT, OT, cloud, email and endpoint visibility, delivering comprehensive protection without the overhead of managing multiple tools.

From false positives to real-time, autonomous precision

Since using Darktrace, the company’s false positives have decreased to single digits per day. Within three months, Darktrace conducted 1,470 total investigations, resolving 92% of those autonomously. And Darktrace consistently catches threats that other tools miss:

  • When a remote call center agent landed on a malware-laden site using their company device, the company’s endpoint solution failed to catch it. But Darktrace / ENDPOINT detected the malicious traffic in real time, immediately cutting the connection and blocking the machine from the home network – stopping the attack before it could spread.
  • Darktrace / EMAIL has consistently flagged suspicious messages other tools missed, including credential harvesters or malware disguised as legitimate emails. “Occasionally users request the release of a legitimate email, whether it’s a blocked link or a message diverted to junk. But 10% of those messages could have caused real harm,” said the VP. “And because Darktrace AI is always learning and adapting, it will identify similar legitimate emails in the future, reducing false positives. That tradeoff is well worth it.”

Time saved, confidence gained

For the VP, one of the biggest benefits is time. In less than one month, Darktrace saved the company 264 analyst hours spent on investigations, only escalating 8% of suspected threats for further review. And with Darktrace’s unified dashboard and real-time monitoring, the VP said, “I no longer have to spend time verifying each security tool is working because I can see everything in one location. And, if there is an issue, Darktrace will let me know. That gives me confidence to let the system handle threats while I focus on other priorities.”

Strengthening OT without complexity

The VP said Darktrace / OT has become one of the most valuable aspects of the deployment. Darktrace / OT provides visibility into firmware levels, PLC communications and unusual device interactions that even dedicated OT tools miss. And using Darktrace, the company can segment OT networks securely while still monitoring them through a single interface, strengthening resilience without adding complexity.

Turning cybersecurity into a business catalyst

By reducing tool sprawl, automating responses, and adapting to the unique rhythms of the organization, Darktrace has transformed the company’s cybersecurity from a constant worry into a reliable foundation.

For us, cybersecurity isn’t just about blocking threats, it’s about building resilience that frees us to focus on growth and innovation. With Darktrace as a trusted partner, we’re no longer stuck reacting to problems; we’re shaping a future where security is a catalyst, not a constraint.”
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

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February 18, 2026

CVE-2026-1731: How Darktrace Sees the BeyondTrust Exploitation Wave Unfolding

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Note: Darktrace's Threat Research team is publishing now to help defenders. We will continue updating this blog as our investigations unfold.

Background

On February 6, 2026, the Identity & Access Management solution BeyondTrust announced patches for a vulnerability, CVE-2026-1731, which enables unauthenticated remote code execution using specially crafted requests.  This vulnerability affects BeyondTrust Remote Support (RS) and particular older versions of Privileged Remote Access (PRA) [1].

A Proof of Concept (PoC) exploit for this vulnerability was released publicly on February 10, and open-source intelligence (OSINT) reported exploitation attempts within 24 hours [2].

Previous intrusions against Beyond Trust technology have been cited as being affiliated with nation-state attacks, including a 2024 breach targeting the U.S. Treasury Department. This incident led to subsequent emergency directives from  the Cybersecurity and Infrastructure Security Agency (CISA) and later showed attackers had chained previously unknown vulnerabilities to achieve their goals [3].

Additionally, there appears to be infrastructure overlap with React2Shell mass exploitation previously observed by Darktrace, with command-and-control (C2) domain  avg.domaininfo[.]top seen in potential post-exploitation activity for BeyondTrust, as well as in a React2Shell exploitation case involving possible EtherRAT deployment.

Darktrace Detections

Darktrace’s Threat Research team has identified highly anomalous activity across several customers that may relate to exploitation of BeyondTrust since February 10, 2026. Observed activities include:

Outbound connections and DNS requests for endpoints associated with Out-of-Band Application Security Testing; these services are commonly abused by threat actors for exploit validation.  Associated Darktrace models include:

  • Compromise / Possible Tunnelling to Bin Services

Suspicious executable file downloads. Associated Darktrace models include:

  • Anomalous File / EXE from Rare External Location

Outbound beaconing to rare domains. Associated Darktrace models include:

  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Agent Beacon (Long Period)
  • Compromise / Sustained TCP Beaconing Activity To Rare Endpoint
  • Compromise / Beacon to Young Endpoint
  • Anomalous Server Activity / Rare External from Server
  • Compromise / SSL Beaconing to Rare Destination

Unusual cryptocurrency mining activity. Associated Darktrace models include:

  • Compromise / Monero Mining
  • Compromise / High Priority Crypto Currency Mining

And model alerts for:

  • Compromise / Rare Domain Pointing to Internal IP

IT Defenders: As part of best practices, we highly recommend employing an automated containment solution in your environment. For Darktrace customers, please ensure that Autonomous Response is configured correctly. More guidance regarding this activity and suggested actions can be found in the Darktrace Customer Portal.  

Appendices

Potential indicators of post-exploitation behavior:

·      217.76.57[.]78 – IP address - Likely C2 server

·      hXXp://217.76.57[.]78:8009/index.js - URL -  Likely payload

·      b6a15e1f2f3e1f651a5ad4a18ce39d411d385ac7  - SHA1 - Likely payload

·      195.154.119[.]194 – IP address – Likely C2 server

·      hXXp://195.154.119[.]194/index.js - URL – Likely payload

·      avg.domaininfo[.]top – Hostname – Likely C2 server

·      104.234.174[.]5 – IP address - Possible C2 server

·      35da45aeca4701764eb49185b11ef23432f7162a – SHA1 – Possible payload

·      hXXp://134.122.13[.]34:8979/c - URL – Possible payload

·      134.122.13[.]34 – IP address – Possible C2 server

·      28df16894a6732919c650cc5a3de94e434a81d80 - SHA1 - Possible payload

References:

1.        https://nvd.nist.gov/vuln/detail/CVE-2026-1731

2.        https://www.securityweek.com/beyondtrust-vulnerability-targeted-by-hackers-within-24-hours-of-poc-release/

3.        https://www.rapid7.com/blog/post/etr-cve-2026-1731-critical-unauthenticated-remote-code-execution-rce-beyondtrust-remote-support-rs-privileged-remote-access-pra/

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About the author
Emma Foulger
Global Threat Research Operations Lead

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February 18, 2026

How AI is redefining cybersecurity and the role of today’s CIO

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Why AI is essential to modern security

As attackers use automation and AI to outpace traditional tools and people, our approach to cybersecurity must fundamentally change. That’s why one of my first priorities as Withum's CIO was to elevate cybersecurity from a technical function to a business enabler.

What used to be “IT’s problem” is now a boardroom conversation – and for good reason. Protecting our data, our people, and our clients directly impacts revenue, reputation and competitive positioning.  

As CIOs / CISOs, our responsibilities aren’t just keeping systems running, but enabling trust, protecting our organization's reputation, and giving the business confidence to move forward even as the digital world becomes less predictable. To pull that off, we need to know the business inside-out, understand risk, and anticipate what's coming next. That's where AI becomes essential.

Staying ahead when you’re a natural target

With more than 3,100 team members and over 1,000 CPAs (Certified Public Accountant), Withum’s operates in an industry that naturally attracts attention from attackers. Firms like ours handle highly sensitive financial and personal information, which puts us squarely in the crosshairs for sophisticated phishing, ransomware, and cloud-based attacks.

We’ve built our security program around resilience, visibility, and scale. By using Darktrace’s AI-powered platform, we can defend against both known and unknown threats, across email and network, without slowing our teams down.

Our focus is always on what we’re protecting: our clients’ information, our intellectual property, and the reputation of the firm. With Darktrace, we’re not just keeping up with the massive volume of AI-powered attacks coming our way, we’re staying ahead. The platform defends our digital ecosystem around the clock, detecting potential threats across petabytes of data and autonomously investigating and responding to tens of thousands of incidents every year.

Catching what traditional tools miss

Beyond the sheer scale of attacks, Darktrace ActiveAI Security PlatformTM is critical for identifying threats that matter to our business. Today’s attackers don’t use generic techniques. They leverage automation and AI to craft highly targeted attacks – impersonating trusted colleagues, mimicking legitimate websites, and weaving in real-world details that make their messages look completely authentic.

The platform, covering our network, endpoints, inboxes, cloud and more is so effective because it continuously learns what’s normal for our business: how our users typically behave, the business- and industry-specific language we use, how systems communicate, and how cloud resources are accessed. It picks up on minute details that would sail right past traditional tools and even highly trained security professionals.

Freeing up our team to do what matters

On average, Darktrace autonomously investigates 88% of all our security events, using AI to connect the dots across email, network, and cloud activity to figure out what matters. That shift has changed how our team works. Instead of spending hours sorting through alerts, we can focus on proactive efforts that actually strengthen our security posture.

For example, we saved 1,850 hours on investigating security issues over a ten-day period. We’ve reinvested the time saved into strengthening policies, refining controls, and supporting broader business initiatives, rather than spending endless hours manually piecing together alerts.

Real confidence, real results

The impact of our AI-driven approach goes well beyond threat detection. Today, we operate from a position of confidence, knowing that threats are identified early, investigated automatically, and communicated clearly across our organization.

That confidence was tested when we withstood a major ransomware attack by a well-known threat group. Not only were we able to contain the incident, but we were able to trace attacker activity and provided evidence to law enforcement. That was an exhilarating experience! My team did an outstanding job, and moments like that reinforce exactly why we invest in the right technology and the right people.

Internally, this capability has strengthened trust at the executive level. We share security reporting regularly with leadership, translating technical activity into business-relevant insights. That transparency reinforces cybersecurity as a shared responsibility, one that directly supports growth, continuity, and reputation.

Culturally, we’ve embedded security awareness into daily operations through mandatory monthly training, executive communication, and real-world industry examples that keep cybersecurity top of mind for every employee.

The only headlines we want are positive ones: Withum expanding services, Withum growing year over year. Security plays a huge role in making sure that’s the story we get to tell.

What’s next

Looking ahead, we’re expanding our use of Darktrace, including new cloud capabilities that extend AI-driven visibility and investigation into our AWS and Azure environments.

As I continue shaping our security team, I look for people with passion, curiosity, and a genuine drive to solve problems. Those qualities matter just as much as formal credentials in my view. Combined with AI, these attributes help us build a resilient, engaged security function with low turnover and high impact.

For fellow technology leaders, my advice is simple: be forward-thinking and embrace change. We must understand the business, the threat landscape, and how technology enables both. By augmenting human expertise rather than replacing it, AI allows us to move upstream by anticipating risk, advising the business, and fostering stronger collaboration across teams.

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About the author
Amel Edmond
Chief Information Officer
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