December 1, 2021

Darktrace AI Detects Egregor Ransomware On Day One

Discover how Darktrace AI detected the signs of an Egregor ransomware attack on day one of deployment. Stay informed on the latest cybersecurity threats!

Written by

Max Heinemeyer

Global Field CISO

Inside the SOC

Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.

Written by

Max Heinemeyer

Global Field CISO

Dec 2021

It’s no secret that ransomware has shaped conversations in the SOC this year more than any other topic, as attackers use new malware variants and other sophisticated techniques, tools and procedures to bypass conventional security tools. Not only are these attacks becoming more advanced and difficult to stop, but the ransom demands are growing, with one source suggesting the average ransom demand has grown by over 500% since last year.

To stop novel ransomware attacks, security teams need to turn away from ‘rear-view mirror’ tools trained on previous attacks, and towards AI technology that learns the business from the ground up and autonomously responds with targeted action to contain the threat.

This blog showcases how defenders can fight back against even the most sophisticated attacks, dissecting a recent ransomware attack uncovered by Darktrace’s AI from its first day of deployment at a utility services company. This was a particularly devastating ransomware strain known as Egregor, which has likely been disrupted by a joint effort between law enforcement agencies in Ukraine, France and the US, but wreaked havoc in the winter of 2020/21, affecting 150 companies and demanding ransoms of up to $4 million.

Anatomy of an Egregor attack

Figure 1: A timeline of the attack.

The initial intrusion occurred prior to Darktrace’s deployment, via Emotet, a trojan malware typically spread via spam emails – that has also been disrupted since this attack happened. Had Antigena Email been installed, Darktrace’s AI would have picked up on subtle deviations within malicious emails and actioned a response, containing the ransomware attack in its earliest stages. In this case, Antigena Email was not installed, and so the attack was allowed to proceed.

On November 27, 2020, Darktrace’s AI was deployed and began learning the ‘patterns of life’ for every user and device in the organization. On the first day of learning the organization, the technology detected suspicious external connections on a laptop that was deviating from the ‘pattern of life’ of its peer group of similar devices, beaconing to unusual rare domains that were later associated with malware activity.

Lateral movement and privilege escalation indicators were then observed, as well as possible attempted email hijacking. Darktrace’s AI detected new and unusual svcctl requests, new remote procedure calls, and suspicious executable file writes over SMBv2, as well as new external connections over email-related ports.

Connecting the dots: Cyber AI Analyst investigates

Triggered by this unusual activity, Darktrace’s Cyber AI Analyst launched an investigation into all observable stages of the kill chain including command and control connections, suspicious executable SMB writes and privilege escalation.

It then automatically generated an incident summary showcasing every stage of the attack, surfacing all the information the security team needed for a fast response.

Figure 2: Cyber AI Analyst triaged and reported on the malicious activity from the device, surfacing useful metrics and natural language summaries for each stage of the kill chain.

Figure 3: This graph from the Darktrace UI displays how Cyber AI Analyst detected the various stages of the kill chain and correlated the timeline of events.

Figure 4: Darktrace reveals the spike in external connections in blue for the device and the DCE-RPC requests in green. The dots represent model breaches triggered by the unusual suspicious activity originating from the device. The external connection spikes match the internal DC-RPC request spikes indicating the device is attempting to move laterally during the C2 connections.

In this case, real-time detections from Darktrace’s AI coupled with a high-confidence alert from Darktrace’s SOC team enabled the company’s security team to isolate the device from the network, successfully containing the attack before encryption began.

While having AI-powered detection was enough to stop the attack in this scenario, relying on detection alone is playing with fire. With the average dwell time of attacks shrinking – particularly in the case of ransomware – Autonomous Response is becoming critical in taking action on behalf of human teams. Attackers are increasingly striking out of hours, when these teams aren’t available to respond, and performing exfiltration and encryption rapidly. In these cases, detection without immediate response is futile.

Autonomous Response: Revolutionizing ransomware defense

Recent galvanizing attacks have propelled us into a new era of ransomware. 65% of C-suite and other executives say that ransomware will be a major issue they face over the next twelve months.

An over-reliance on security defenses that depend on rules, signatures, and historical data has proven to leave organizations vulnerable to novel ransomware. Failure to prepare for the unknown often forces businesses into a difficult dilemma when it comes to ransomware: either pull the plug to stop the encryption by taking everything offline, or face encrypted systems, and be confronted with a hefty ransom.

But there is a third way, one which uses Self-Learning AI to understand your organization from the ground up to spot subtle deviations indicative of a cyber-threat, regardless of whether it has been seen before. Moreover, Autonomous Response ensures that fast, precise action will be taken against attacks whenever they occur. While even the most attentive human teams cannot hope to match the machine speed of modern ransomware attacks, Autonomous Response halts these sophisticated threats the moment they emerge. It really is the only way to truly level the playing field against today’s ransomware attacks.

Thanks to Darktrace analyst Dylan Evans for his insights on the above threat find.

Darktrace model breaches:

Anomalous Connection / Anomalous SSL without SNI to New External
Anomalous Connection / Posting HTTP to IP Without Hostname
Experimental / Possible Emotet Callback URL
Device / Large Number of Model Breaches
Device / Lateral Movement and C2 Activity
Compromise / SSL or HTTP Beacon
Device / Multiple Lateral Movement Model Breaches
Compromise / Suspicious SSL Activity
Compromise / Unusual SMB Session and DRS
Compromise / Suspicious Spam Activity
Compromise / Unusual DRS Activity
Anomalous Connection / High Volume of New or Uncommon Service Control
Compromise / Beaconing Activity To External Rare
Compliance / SMB Drive Write
Experimental / Anomalous GetNCChanges and Kerberos Ticket
Experimental / New or Uncommon SMB Named Pipe V4
Device / Large Number of Connections to New Endpoints
Anomalous Connection / New or Uncommon Service Control
User / New Admin Credentials on Client
Anomalous Connection / Possible Outbound Spam
Compromise / New or Repeated to Unusual SSL Port
Compromise / Slow Beaconing Activity To External Rare
Anomalous Connection / Anomalous SSL without SNI to New External
Experimental / New or Uncommon SMB Named Pipe V3
Experimental / Anomalous DRSGetNCChanges Operation
Anomalous Connection / Possible Callback URL
Compromise / Sustained SSL or HTTP Increase
Anomalous Connection / Multiple SMB Admin Session
Anomalous Connection / Rare External SSL Self-Signed
Anomalous Connection / Posting HTTP to IP Without Hostname
Device / New Failed External Connections
Anomalous Connection / Suspicious Self-Signed SSL
Compromise / SSL Beaconing to Rare Destination
Compromise / HTTP Beaconing to Rare Destination
Experimental / Rare Device TLS Agent

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Written by

Max Heinemeyer

Global Field CISO

Inside the SOC

Written by

Max Heinemeyer

Global Field CISO

Global Threat Research Operations Lead

Product Marketing Manager, Network Detection & Response

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Blog

Network

September 9, 2025

The benefits of bringing together network and email security

In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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About the author

Mikey Anderson

Product Marketing Manager, Network Detection & Response

Blog

Cloud

September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2]. The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.

Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

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Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

· SaaS / Access / Unusual External Source for SaaS Credential Use

· SaaS / Compromise / Login From Rare Endpoint While User Is Active

· SaaS / Compliance / Anomalous Salesforce API Event

· SaaS / Unusual Activity / Multiple Unusual SaaS Activities

· Antigena / SaaS / Antigena Unusual Activity Block

· Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.