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August 16, 2021

What is Remote Desktop Protocol (RDP)? RDP Attack Analysis

In this case study, Darktrace analyzes how a rapid Remote Desktop Protocol (RDP) attack evolved to lateral movement just seven hours within an exposed server.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product
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16
Aug 2021

Late on a Saturday evening, a physical security company in the US was targeted by an attack after cyber-criminals exploited an exposed RDP server. By Sunday, all the organization’s internal services had become unusable. This blog will unpack the attack and the dangers of open RDP ports.

What is RDP?

With the shift to remote working, IT teams have relied on remote access tools to manage corporate devices and keep the show running. Remote Desktop Protocol (RDP) is a Microsoft protocol which enables administrators to access desktop computers. Since it gives the user complete control over the device, it is a valuable entry point for threat actors.

‘RDP shops’ selling credentials on the Dark Web have been around for years. xDedic, one of the most notorious crime forums which once boasted over 80,000 hacked servers for sale, was finally shut down by the FBI and Europol in 2019, five years after it had been founded. Selling RDP access is a booming industry because it provides immediate entry into an organization, removing the need to design a phishing email, develop malware, or manually search for zero-days and open ports. For less than $5, an attacker can purchase direct access to their target organization.

In the months following the COVID-19 outbreak, the number of exposed RDP endpoints increased by 127%. RDP usage surged as companies adapted to teleworking conditions, and it became almost impossible for traditional security tools to distinguish between the daily legitimate application of RDP and its exploitation. This led to a dramatic spike in successful server-side attacks. According to the UK’s National Cyber Security Centre, RDP is now the single most common attack vector used by cyber-criminals – particularly ransomware gangs.

Breakdown of an RDP compromise

Initial intrusion

In this real-world attack, the target organization had around 7,500 devices active, one of which was an Internet-facing server with TCP port 3389 – the default port for RDP – open. In other words, the port was configured to accept network packets.

Darktrace detected a successful incoming RDP connection from a rare external endpoint, which utilized a suspicious authentication cookie. Given that the device was subject to a large volume of external RDP connections, it is likely the attacker brute-forced their way in, though they could have used an exploit or bought credentials off the Dark Web.

As incoming connections on port 3389 to this service were commonplace and expected as part of normal business, the connection was not flagged by any other security tool.

Figure 1: Timeline of the attack — the total dwell time was one day

Internal reconnaissance

Following the initial compromise, the device was seen engaging in network scanning activity within its own subnet to escalate access. After the scan, the device made Windows Management Instrumentation (WMI) connections to multiple devices over DCE-RPC, which triggered multiple Darktrace alerts.

Figure 2: The graph highlights spikes in unusual activity events along with an accompanying large volume of model breaches

Command and control (C2)

The device then made a new RDP connection on a non-standard port, using an administrative authentication cookie to an endpoint which had never been seen on the network. Tor connections were observed after this point, indicating potential C2 communication.

Figure 3: Cyber AI Analyst - Darktrace's AI investigation tool - breaks down the different stages of the incident

Lateral movement

The attacker then attempted lateral movement via SMB service control pipes and PsExec to five devices within the breach device’s subnet, which were likely identified during the network scan.

By using native Windows admin tools (PsExec, WMI, and svcctl) for lateral movement, the attacker managed to ‘live off the land’, evading detection from the rest of the security stack.

Ask the Expert

The organization’s own internal services were unavailable, so they reached out to Darktrace’s 24/7 Ask the Expert service. Darktrace’s cyber experts quickly determined the scope and nature of the compromise using the AI and began the remediation process. As a result, the threat was neutralized before the attacker could achieve their objectives, which may have included crypto-mining, deploying ransomware, or exfiltrating sensitive data.

RDP vulnerability: Dangers of exposed servers

Prior to the events described above, Darktrace had observed incoming connections on RDP and SQL from a large variety of rare external endpoints, suggesting that the server had been probed many times before. When unnecessary services are left open to the Internet, compromise is inevitable – it is simply a matter of time.

This is especially true of RDP. In this case, the attacker managed to successfully carry out reconnaissance and open external communication all through their initial access to the RDP port. Threat actors are always looking for a way in, so what could be considered a compliance issue can easily, and quickly, devolve into compromise.

Out of control remote control

The attack happened out of hours – at a time when the security team were off work enjoying their Saturday evenings – and it progressed at remarkable speed, escalating from initial intrusion to lateral movement in less than seven hours. It is very common for attackers to exploit these human vulnerabilities, moving fast and remaining undetected until the IT team are back at their desks on Monday morning.

It is for this reason that a security solution which does not sleep – and which can detect and autonomously respond to threats around the clock – is critical. Self-Learning AI can keep up with threats which escalate at machine speed, stopping them at every turn.

Thanks to Darktrace analyst Steven Sosa for his insights on the above threat find.

Learn how an RDP attack led to the deployment of ransomware

Darktrace model detections:

  • Compliance / Incoming Remote Desktop
  • Device / Network Scan
  • Device / New or Uncommon WMI Activity
  • Device / Suspicious Network Scan Activity
  • Device / RDP Scan
  • Device / Anomalous RDP Followed By Multiple Model Breaches
  • Anomalous Connection / Outbound RDP to Unusual Port
  • Compliance / Possible Tor Usage
  • Compliance / High Priority Compliance Model Breach
  • Device / New or Unusual Remote Command Execution
  • Anomalous Connection / New or Uncommon Service Control
  • Device / New or Uncommon SMB Named Pipe
  • Device / Multiple Lateral Movement Model Breaches
  • Anomalous Connection / High Volume of New or Uncommon Service Control
  • Compliance / Outbound RDP
  • Anomalous Server Activity / Domain Controller Initiated to Client

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Oakley Cox
Director of Product

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Blog

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

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OT

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March 24, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT 7.1

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Darktrace OT updates 2026

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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