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March 14, 2021

Botnet and Remote Desktop Protocol Attacks

Understand the connection between botnet malware and RDP attacks, and how to safeguard your network from potential threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO
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14
Mar 2021

What is Remote Desktop Protocol?

With the rise of the dynamic workforce, IT teams have been forced to rely on remote access more than ever before. There are now almost five million Remote Desktop Protocol (RDP) servers exposed to the Internet – around two million more than before the pandemic. Remote desktops are an essential feature for the majority of companies and yet are often exploited by cyber-criminals. Events such as the Florida water plant incident, where an attacker attempted to manipulate the chemical concentration in the water supply of a whole city, show how fatal the consequences of such a cyber-threat can be.

Last month, Darktrace detected a server-side attack at a technology company in the APAC region. The hackers brute-forced an RDP server and attempted to spread throughout the organization. The early detection of this breach was crucial in stopping the cyber-criminals before they could create a botnet and use it to cause serious damage, potentially launching a ransomware or distributed denial-of-service (DDoS) attack.

How to make a botnet

All it takes is one vulnerable RDP server for a threat actor to gain an initial foothold into an organization and spread laterally to build their botnet army. A bot is simply an infected device which can be controlled by a malicious third party; once a network of these hosts has been accumulated, a hacker can perform a range of actions, including:

  • Exfiltration of user credentials and payment data
  • Uploading Trojan malware to the server, which opens a backdoor to the system while masquerading as legitimate software
  • Deploying ransomware, as seen last year in a Dharma attack
  • Renting out access to the company’s infrastructure to other threat actors
  • Mining cryptocurrency with the CPUs of zombie devices

In fact, there is little an attacker can’t do once they have gained remote access to these devices. Botnet malware tends to contain self-updating functions that allow the owner to add or remove functionality. And because the attackers are using legitimate administrative RDP credentials, it is extremely difficult for traditional security tools to detect this malicious activity until it is far too late.

DDoS for hire: A cyber-criminal enterprise

The commerce of cyber-crime has boomed in recent years, further complicating matters. There are now subscription-based and rental models easily available on the Dark Web for a range of illegal activities from Ransomware-as-a-Service to private data auctions. As a result, it is becoming increasingly common for attackers to infect servers and sell the use of these bots online. DDoS for hire services offer access to botnets for as little as $20 per hour. In fact, some of these kits are even legal and market themselves as ‘IP stressers’ or ‘booters’, which can be used legitimately to test the resilience of a website, but are often exploited and used to take down sites and networks.

These developments have sparked a new wave in DDoS and botnet malware attacks as hackers capitalize on the added financial incentive to create botnets and rent them on the Dark Web. ‘Botnet builder’ tools help low-skilled attackers create bots by providing botnet malware and assisting with the initial infection. Sophisticated RDP attacks have blossomed as a result of these kits, which lower the skill-threshold of such attacks and thus make them widely accessible.

Automated RDP attack under the microscope

Figure 1: A timeline of the attack

An Internet-facing RDP server hosting an online games site was recently compromised at a technology company with around 500 devices on its network. The attacker used brute force to glean the correct password and gain remote access to the desktop. It was at this point that Darktrace’s Cyber AI began to detect unusual administrative RDP connections from rare external locations.

In many ways, this incident is typical of an RDP compromise. Credential brute-forcing is a common initial vector for server-side attacks, alongside credential stuffing and exploiting vulnerabilities. In this case, the threat actor likely planned to utilize the exposed server as a pivot point to infect other internal and external devices, possibly to create a botnet-for-hire or exfiltrate sensitive information.

Figure 2: Cyber AI Analyst highlights unusual connections to internal IP addresses from an example breach device

Approximately 14 hours after this compromise, the attacker downloaded multiple files from rare domains. Over the next 18 hours the attacker made over 4.4 million internal and external connection attempts on port 445 using the vulnerable SMBv1 protocol. The majority of these attempts were SMB Session Failures using the credential “administrator”. The server engaged in successful SMB sessions with over 270 internal and external IP addresses.

Outgoing connections to rare but benign locations on ports normally used internally may not match a specific attack profile, meaning they are missed by signature-based security tools. However, despite a lack of threat intelligence on the multiple file download sources, Darktrace’s AI was able to observe the highly unusual nature of the activity, leading to high-confidence detections.

Figure 3: An example graph from Darktrace’s Threat Visualizer showing a large increase in the number of anomalous external connections

Botnet malware and automation

The speed of movement and lack of data exfiltration in this incident suggest that the attack was automated, likely with the help of botnet builder tools. The use of automation to accelerate and mask the breach could have led to severe consequences had Darktrace not alerted the security team in the initial stages.

Attacks against Internet-facing RDP servers remain one of the most common initial infection vectors. With the rise of automated scanning services and botnet malware tools, the ease of compromise has shot up. It is only matter of time before exposed servers are exploited. Furthermore, heavily automated attacks are constantly running and can spread rapidly across the organization. In such cases, it is vital for security teams to be made aware of malicious activity on devices as quickly as possible.

Darktrace’s AI not only pinpointed by itself that the infection had originated on a specific RDP server, it also detected every step of the attack in real time, despite a lack of clear existing signatures. Self-learning AI detects anomalous activity for users and devices across the digital environment and is therefore crucial in shutting down threats at machine speed. Moreover, the visibility provided by Darktrace DETECT greatly reduces the attack surface and identifies badly maintained shadow IT, providing an extra layer of security over the digital business.

Thanks to Darktrace analyst Tom McHale for his insights on the above threat find.

Darktrace model detections:

  • Compliance / Internet Facing RDP Server
  • Anomalous File / Zip or Gzip from Rare External Location
  • Anomalous File / Incoming RAR File
  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Internet Facing System File Download
  • Experimental / Rare Endpoint with Young Certificate
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Device / New User Agent and New IP
  • Anomalous File / Anomalous Octet Stream
  • Device / Anomalous SMB Followed By Multiple Model Breaches
  • Device / Anomalous RDP Followed By Multiple Model Breaches
  • Compliance / External Windows Communications
  • Anomalous Server Activity / Outgoing from Server
  • Device / Increased External Connectivity
  • Device / SMB Session Bruteforce
  • Unusual Activity / Unusual Activity from New Device
  • Device / Network Scan - Low Anomaly Score
  • Device / Large Number of Connections to New Endpoints
  • Device / High Volume of Connections from Guest or New Device
  • Compromise / Suspicious File and C2
  • Anomalous File / Script from Rare Location
  • Anomalous File / Multiple EXE from Rare External Locations
  • Device / Initial Breach Chain Compromise
  • Anomalous Server Activity / Rare External from Server
  • Compromise / High Volume of Connections with Beacon Score
  • Device / Suspicious Domain
  • Compromise / Beacon to Young Endpoint

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Heinemeyer
Global Field CISO

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June 18, 2025

Darktrace Collaborates with Microsoft: Unifying Email Security with a Shared Vision

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In today’s threat landscape, email remains the most targeted vector for cyberattacks. Organizations require not only multi-layered defenses but also advanced, integrated systems that work collaboratively to proactively mitigate threats before they cause damage

That’s why we’re proud to announce a new integration between Darktrace / EMAIL and Microsoft Defender for Office 365, delivering a Unified Quarantine experience that empowers security teams with seamless visibility, control, and response across both platforms.

This announcement builds on a strong and growing collaboration. In 2024, Darktrace was honored as Microsoft UK Partner of the Year and recognized as a Security Trailblazer at the annual Microsoft Security 20/20 Awards, a testament to our shared commitment to innovation and customer-centric security.

A Shared Mission: Stopping Threats at Machine Speed

This integration is more than a technical milestone,as it’s a reflection of a shared mission: to protect organizations from both known and unknown threats, with efficiency, accuracy, and transparency.

  • Microsoft Defender for Office 365 delivers a comprehensive security framework that safeguards Microsoft 365 email and collaboration workloads leveraging advanced AI, global threat intelligence and information on known attack infrastructure.
  • Darktrace / EMAIL complements this with Self-Learning AI that understands the unique communication patterns within each organization, detecting subtle anomalies that evade traditional detection methods.

Together, we’re delivering multi-layered, adaptive protection that’s greater than the sum of its parts.

“Our integration with Microsoft gives security teams the tools they need to act faster and more precisely to detect and respond to threats,” said Jill Popelka, CEO of Darktrace. “Together, we’re strengthening defenses where it matters most to our customers: at the inbox.”

Unified Quarantine: One View, Total Clarity

The new Unified Quarantine experience gives customers a single pane of glass to view and manage email threatsregardless of which product took action. This means:

  • Faster investigations with consolidated visibility
  • Clear attribution of actions and outcomes across both platforms
  • Streamlined workflows for security teams managing complex environments

“This integration is a testament to the power of combining Microsoft’s global threat intelligence with Darktrace’s unique ability to understand the ‘self’ of an organization,” said Jack Stockdale, CTO of Darktrace. “Together, we’re delivering a new standard in proactive, adaptive email security.”

A New Era of Collaborative Cyber Defense

This collaboration represents a broader shift in cybersecurity: from siloed tools to integrated ecosystems. As attackers become more sophisticated, defenders must move faster, smarter, and in unison.

Through this integration, Darktrace and Microsoft establish a new standard for collaboration between native and third-party security solutions, enhancing not only threat detection but also comprehensive understanding and proactive measures against threats.

We’re excited to bring this innovation to our customers and continue building a future where AI and human expertise collaborate to secure the enterprise.

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Carlos Gray
Senior Product Marketing Manager, Email

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June 18, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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