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November 3, 2024

AI and Cybersecurity: Predictions for 2025

Discover the role of AI in shaping cybersecurity predictions for 2025 and how organizations can prepare for emerging threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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The Darktrace Community
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03
Nov 2024

Introduction: AI cybersecurity predictions for 2025

Each year, Darktrace's AI and cybersecurity experts reflect on the events of the past 12 months and predict the trends we expect to shape the cybersecurity landscape in the year ahead. In 2024, we predicted that the global elections, fast-moving AI innovations, and increasingly cloud-based IT environments would be key factors shaping the cyber threat landscape.

Looking ahead to 2025, we expect the total addressable market of cybercrime to expand as attackers add more tactics to their toolkits. Threat actors will continue to take advantage of the volatile geopolitical environment and cybersecurity challenges will increasingly move to new frontiers like space. When it comes to AI, we anticipate the innovation in AI agents in 2024 to pave the way for the rise of multi-agent systems in 2025, creating new challenges and opportunities for cybersecurity professionals and attackers alike.

Here are ten trends to watch for in 2025:

1. The overall Total Addressable Market (TAM) of cybercrime gets bigger

Cybercrime is a global business, and an increasingly lucrative one, scaling through the adoption of AI and cybercrime-as-a-service. Annual revenue from cybercrime is already estimated to be over $8 trillion, which we’ve found is almost 5x greater than the revenue of the Magnificent Seven stocks. There are a few key factors driving this growth.

The ongoing growth of devices and systems means that existing malware families will continue to be successful. As of October 2024, it’s estimated that more than 5.52 billion people (~67%) have access to the internet and sources estimate 18.8 billion connected devices will be online by the end of 2024. The increasing adoption of AI is poised to drive even more interconnected systems as well as new data centers and infrastructure globally.

At the same time, more sophisticated capabilities are available for low-level attackers – we’ve already seen the trickle-down economic benefits of living off the land, edge infrastructure exploitation, and identity-focused exploitation. The availability of Ransomware-as-a-Service (RaaS) and Malware-as-a-Service (MaaS) make more advanced tactics the norm. The subscription income that these groups can generate enables more adversarial innovation, so attacks are getting faster and more effective with even bigger financial ramifications.

While there has also been an increasing trend in the last year of improved cross-border law enforcement, the efficacy of these efforts remains to be seen as cybercriminal gangs are also getting more resilient and professionalized. They are building better back-up systems and infrastructure as well as more multi-national networks and supply chains.

2. Security teams need to prepare for the rise of AI agents and multi-agent systems

Throughout 2024, we’ve seen major announcements about advancements in AI agents from the likes of OpenAI, Microsoft, Salesforce, and more. In 2025, we’ll see increasing innovation in and adoption of AI agents as well as the emergence of multi-agent systems (or “agent swarms”), where groups of autonomous agents work together to tackle complex tasks.

The rise of AI agents and multi-agent systems will introduce new challenges in cybersecurity, including new attack vectors and vulnerabilities. Security teams need to think about how to protect these systems to prevent data poisoning, prompt injection, or social engineering attacks.

One benefit of multi-agent systems is that agents can autonomously communicate, collaborate, and interact. However without clear and distinct boundaries and explicit permissions, this can also pose a major data privacy risk and avenue for manipulation. These issues cannot be addressed by traditional application testing alone. We must ensure these systems are secure by design, where robust protective mechanisms and data guardrails are built into the foundations.

3. Threat actors will be the earliest adopters of AI agents and multi-agent systems

We’ve already seen how quickly threat actors have been able to adopt generative AI for tasks like email phishing and reconnaissance. The next frontier for threat actors will be AI agents and multi-agent systems that are specialized in autonomous tasks like surveillance, initial access brokering, privilege escalation, vulnerability exploitation, data summarization for smart exfiltration, and more. Because they have no concern for safe, secure, accurate, and responsible use, adversaries will adopt these systems faster than cyber defenders.

We could also start to see use cases emerge for multi-agent systems in cyber defense – with potential for early use cases in incident response, application testing, and vulnerability discovery. On the whole, security teams will be slower to adopt these systems than adversaries because of the need to put in place proper security guardrails and build trust over time.

4. There is heightened supply chain risk for Large Language Models (LLMs)

Training LLMs requires a lot of data, and many experts have warned that world is running out of quality data for that training. As a result, there will be an increasing reliance on synthetic data, which can introduce new issues of accuracy and efficacy. Moreover, data supply chain risks will be an Achilles heel for organizations, with the potential interjection of vulnerabilities through the data and machine learning providers that they rely on. Poisoning one data set could have huge trickle-down impacts across many different systems. Data security will be paramount in 2025.

5. The race to identify software vulnerabilities intensifies

The time it takes for threat actors to exploit newly published CVEs is getting shorter, giving defenders an even smaller window to apply patches and remediations. A 2024 report from Cloudflare found that threat actors quickly weaponized proof of concept exploits in attacks as quickly as 22 minutes after the exploits were made public.

At the same time, 2024 also saw the first reports from researchers across academia and the tech industry using AI for vulnerability discovery in real-world code. With threat actors getting faster at exploiting vulnerabilities, defenders will need to use AI to identify vulnerabilities in their software stack and to help identify and prioritize remediations and patches.

6. Insider threat risks will force organizations to evolve zero trust strategies

In 2025, an increasingly volatile geopolitical situation and the intensity of the AI race will make insider threats an even bigger risk for businesses, forcing organizations to expand zero-trust strategies. The traditional zero-trust model provides protection from external threats to an organization’s network by requiring continuous verification of the devices and users attempting to access critical business systems, services, and information from multiple sources. However, as we have seen in the more recent Jack Teixeira case, malicious insiders can still do significant damage to an organization within their approved and authenticated boundary.

To circumvent the remaining security gaps in a zero-trust architecture and mitigate increasing risk of insider threats, organizations will need to integrate a behavioral understanding dimension to their zero-trust approaches. The zero-trust best practice of “never trust, always verify” needs to evolve to become “never trust, always verify, and continuously monitor.”

7. Identity remains an expensive problem for businesses

2024 saw some of the biggest and costliest attacks – all because the attacker had access to compromised credentials. Essentially, they had the key to the front door. Businesses still struggle with identity and access management (IAM), and it’s getting more complex now that we’re in the middle of a massive Software-as-a-Service (SaaS) migration driven by increasing rates of AI and cloud use across businesses.

This challenge is going to be exacerbated in 2025 by a few global and business factors. First, there is an increasing push for digital identities, such as the rollout of the EU Digital Identity Framework that is underway, which could introduce additional attack vectors. As they scale, businesses are turning more and more to centralized identity and access solutions with decentralized infrastructure and relying on SaaS and application-native security.

8. Increasing vulnerabilities at the edge

During the COVID-19 pandemic, many organizations had to stand-up remote access solutions quickly – in a matter of days or weeks – without the high level of due diligence that they require to be fully secured. In 2025, we expect to see continued fall-out as these quickly spun-up solutions start to present genuine vulnerability to businesses. We’ve already seen this start to play out in 2024 with the mass-exploitation of internet-edge devices like firewalls and VPN gateway products.

By July 2024, Darktrace’s threat research team observed that the most widely exploited edge infrastructure devices were those related to Ivanti Connect Secure, JetBrains TeamCity, FortiClient Enterprise Management Server, and Palo Alto Networks PAN-OS. Across the industry, we’ve already seen many zero days and vulnerabilities exploiting these internet-connected devices, which provide inroads into the network and store/cache credentials and passwords of other users that are highly valuable for threat actors.

9. Hacking Operational Technology (OT) gets easier

Hacking OT is notoriously complex – causing damage requires an intimate knowledge of the specific systems being targeted and historically was the reserve of nation states. But as OT has become more reliant and integrated with IT systems, attackers have stumbled on ways to cause disruption without having to rely on the sophisticated attack-craft normally associated with nation-state groups. That’s why some of the most disruptive attacks of the last year have come from hacktivist and financially-motivated criminal gangs – such as the hijacking of internet-exposed Programmable Logic Controllers (PLCs) by anti-Israel hacking groups and ransomware attacks resulting in the cancellation of hospital operations.  

In 2025, we expect to see an increase in cyber-physical disruption caused by threat groups motivated by political ideology or financial gain, bringing the OT threat landscape closer in complexity and scale to that of the IT landscape. The sectors most at risk are those with a strong reliance on IoT sensors, including healthcare, transportation, and manufacturing sectors.

10. Securing space infrastructure and systems becomes a critical imperative

The global space industry is growing at an incredibly fast pace, and 2025 is on track to be another record-breaking year for spaceflight with major missions and test flights planned by NASA, ESA, CNSA as well as the expected launch of the first commercial space station from Vast and programs from Blue Origin, Amazon and more. Research from Analysis Mason suggests that 38,000 additional satellites will be built and launched by 2033 and the global space industry revenue will reach $1.7 trillion by 2032. Space has also been identified as a focus area for the incoming US administration.

In 2025, we expect to see new levels of tension emerge as private and public infrastructure increasingly intersect in space, shining a light on the lack of agreed upon cyber norms and the increasing challenge of protecting complex and remote space systems against modern cyber threats.  Historically focused on securing earth-bound networks and environments, the space industry will face challenges as post-orbit threats rise, with satellites moving up the target list.

The EU’s NIS2 Directive now recognizes the space sector as an essential entity that is subject to its most strict cybersecurity requirements. Will other jurisdictions follow suit? We expect global debates about cyber vulnerabilities in space to come to the forefront as we become more reliant on space-based technology.

Conclusion: Preparing for the future

Whatever 2025 brings, Darktrace is committed to providing robust cybersecurity leadership and solutions to enterprises around the world. Our team of subject matter experts will continue to monitor emerging threat trends, advising both our customers and our product development teams.

And for day-to-day security, our multi-layered AI cybersecurity platform can protect against all types of threats, whether they are known, unknown, entirely novel, or powered by AI. It accomplishes this by learning what is normal for your unique organization, therefore identifying unusual and suspicious behavior at machine speed, regardless of existing rules and signatures. In this way, organizations with Darktrace can be ready for any developments in the cybersecurity threat landscape that the new year may bring.

Discover more about Darktrace's predictions on the AI and cybersecurity landscape for 2025 by watching the full recorded webinar here.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
The Darktrace Community

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June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

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What is Blind Eagle?

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombian organizations.

Blind Eagle characteristically targets government institutions, financial organizations, and critical infrastructure [1][2].

Attacks carried out by Blind Eagle actors typically start with a phishing email and the group have been observed utilizing various Remote Access Trojans (RAT) variants, which often have in-built methods for hiding command-and-control (C2) traffic from detection [3].

What we know about Blind Eagle from a recent campaign

Since November 2024, Blind Eagle actors have been conducting an ongoing campaign targeting Colombian organizations [1].

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

Despite Microsoft patching this vulnerability in November 2024 [1][4], Blind Eagle actors have continued to exploit the minimal interaction mechanism, though no longer with the intent of harvesting NTLMv2 password hashes. Instead, phishing emails are sent to targets containing a malicious URL which, when clicked, initiates the download of a malicious file. This file is then triggered by minimal user interaction.

Clicking on the file triggers a WebDAV request, with a connection being made over HTTP port 80 using the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19044’. WebDAV is a transmission protocol which allows files or complete directories to be made available through the internet, and to be transmitted to devices [5]. The next stage payload is then downloaded via another WebDAV request and malware is executed on the target device.

Attackers are notified when a recipient downloads the malicious files they send, providing an insight into potential targets [1].

Darktrace’s coverage of Blind Eagle

In late February 2025, Darktrace observed activity assessed with medium confidence to be  associated with Blind Eagle on the network of a customer in Colombia.

Within a period of just five hours, Darktrace / NETWORK detected a device being redirected through a rare external location, downloading multiple executable files, and ultimately exfiltrating data from the customer’s environment.

Since the customer did not have Darktrace’s Autonomous Response capability enabled on their network, no actions were taken to contain the compromise, allowing it to escalate until the customer’s security team responded to the alerts provided by Darktrace.

Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany. Multiple open-source intelligence (OSINT) providers have since linked this endpoint with phishing and malware campaigns [9].

The device then proceeded to download the executable file hxxp://62[.]60[.]226[.]112/file/3601_2042.exe.

Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Figure 1: Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.
Figure 2: Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.

The device was then observed making unusual connections to the rare endpoint 21ene.ip-ddns[.]com and performing unusual external data activity.

This dynamic DNS endpoint allows a device to access an endpoint using a domain name in place of a changing IP address. Dynamic DNS services ensure the DNS record of a domain name is automatically updated when the IP address changes. As such, malicious actors can use these services and endpoints to dynamically establish connections to C2 infrastructure [6].

Further investigation into this dynamic endpoint using OSINT revealed multiple associations with previous likely Blind Eagle compromises, as well as Remcos malware, a RAT commonly deployed via phishing campaigns [7][8][10].

Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.
Figure 3: Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.

Shortly after this, Darktrace observed the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19045’, indicating usage of the aforementioned transmission protocol WebDAV. The device was subsequently observed connected to an endpoint associated with Github and downloading data, suggesting that the device was retrieving a malicious tool or payload. The device then began to communicate to the malicious endpoint diciembrenotasenclub[.]longmusic[.]com over the new TCP port 1512 [11].

Around this time, the device was also observed uploading data to the endpoints 21ene.ip-ddns[.]com and diciembrenotasenclub[.]longmusic[.]com, with transfers of 60 MiB and 5.6 MiB observed respectively.

Figure 4: UI graph showing external data transfer activity.

This chain of activity triggered an Enhanced Monitoring model alert in Darktrace / NETWORK. These high-priority model alerts are designed to trigger in response to higher fidelity indicators of compromise (IoCs), suggesting that a device is performing activity consistent with a compromise.

 Darktrace’s detection of initial attack chain activity.
Figure 5: Darktrace’s detection of initial attack chain activity.

A second Enhanced Monitoring model was also triggered by this device following the download of the aforementioned executable file (hxxp://62[.]60[.]226[.]112/file/3601_2042.exe) and the observed increase in C2 activity.

Following this activity, Darktrace continued to observe the device beaconing to the 21ene.ip-ddns[.]com endpoint.

Darktrace’s Cyber AI Analyst was able to correlate each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 6: Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 7: Cyber AI Analyst’s detection of the affected device’s broader connectivity throughout the course of the attack.

As the affected customer did not have Darktrace’s Autonomous Response configured at the time, the attack was able to progress unabated. Had Darktrace been properly enabled, it would have been able to take a number of actions to halt the escalation of the attack.

For example, the unusual beaconing connections and the download of an unexpected file from an uncommon location would have been shut down by blocking the device from making external connections to the relevant destinations.

Conclusion

The persistence of Blind Eagle and ability to adapt its tactics, even after patches were released, and the speed at which the group were able to continue using pre-established TTPs highlights that timely vulnerability management and patch application, while essential, is not a standalone defense.

Organizations must adopt security solutions that use anomaly-based detection to identify emerging and adapting threats by recognizing deviations in user or device behavior that may indicate malicious activity. Complementing this with an autonomous decision maker that can identify, connect, and contain compromise-like activity is crucial for safeguarding organizational networks against constantly evolving and sophisticated threat actors.

Credit to Charlotte Thompson (Senior Cyber Analyst), Eugene Chua (Principal Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

IoCs

IoC – Type - Confidence
Microsoft-WebDAV-MiniRedir/10.0.19045 – User Agent

62[.]60[.]226[.]112 – IP – Medium Confidence

hxxp://62[.]60[.]226[.]112/file/3601_2042.exe – Payload Download – Medium Confidence

21ene.ip-ddns[.]com – Dynamic DNS Endpoint – Medium Confidence

diciembrenotasenclub[.]longmusic[.]com  - Hostname – Medium Confidence

Darktrace’s model alert coverage

Anomalous File / Suspicious HTTP Redirect
Anomalous File / EXE from Rare External Location
Anomalous File / Multiple EXE from Rare External Location
Anomalous Server Activity / Outgoing from Server
Unusual Activity / Unusual External Data to New Endpoint
Device / Anomalous Github Download
Anomalous Connection / Multiple Connections to New External TCP Port
Device / Initial Attack Chain Activity
Anomalous Server Activity / Rare External from Server
Compromise / Suspicious File and C2
Compromise / Fast Beaconing to DGA
Compromise / Large Number of Suspicious Failed Connections
Device / Large Number of Model Alert

Mitre Attack Mapping:

Tactic – Technique – Technique Name

Initial Access - T1189 – Drive-by Compromise
Initial Access - T1190 – Exploit Public-Facing Application
Initial Access ICS - T0862 – Supply Chain Compromise
Initial Access ICS - T0865 – Spearphishing Attachment
Initial Access ICS - T0817 - Drive-by Compromise
Resource Development - T1588.001 – Malware
Lateral Movement ICS - T0843 – Program Download
Command and Control - T1105 - Ingress Tool Transfer
Command and Control - T1095 – Non-Application Layer Protocol
Command and Control - T1571 – Non-Standard Port
Command and Control - T1568.002 – Domain Generation Algorithms
Command and Control ICS - T0869 – Standard Application Layer Protocol
Evasion ICS - T0849 – Masquerading
Exfiltration - T1041 – Exfiltration Over C2 Channel
Exfiltration - T1567.002 – Exfiltration to Cloud Storage

References

1)    https://research.checkpoint.com/2025/blind-eagle-and-justice-for-all/

2)    https://assets.kpmg.com/content/dam/kpmgsites/in/pdf/2025/04/kpmg-ctip-blind-eagle-01-apr-2025.pdf.coredownload.inline.pdf

3)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-remote-access-trojan/#:~:text=They%20might%20be%20attached%20to,remote%20access%20or%20system%20administration

4)    https://msrc.microsoft.com/update-guide/vulnerability/CVE-2024-43451

5)    https://www.ionos.co.uk/digitalguide/server/know-how/webdav/

6)    https://vercara.digicert.com/resources/dynamic-dns-resolution-as-an-obfuscation-technique

7)    https://threatfox.abuse.ch/ioc/1437795

8)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-malware/remcos-malware/

9)    https://www.virustotal.com/gui/url/b3189db6ddc578005cb6986f86e9680e7f71fe69f87f9498fa77ed7b1285e268

10) https://www.virustotal.com/gui/domain/21ene.ip-ddns.com

11) https://www.virustotal.com/gui/domain/diciembrenotasenclub.longmusic.com/community

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Charlotte Thompson
Cyber Analyst

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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