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January 9, 2024

Three Ways AI Secures OT & ICS from Cyber Attacks

Explore the three challenges facing industries that manage OT and ICS Systems, the benefits of adopting AI technology, and Darktrace / OT’s unique role!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dr. Oakley Cox-Robinson
Senior Director of Product
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09
Jan 2024

What is OT and ICS?

Operational technologies and industrial control systems are the networked technologies used for the automation of physical processes. These are the technologies that allow operators to control processes and retrieve real time process data from a factory, rail system, pipeline, and other industrial processes.  

The role of AI in defending OT/ICS networks  

While largely adopted by industrial organizations, OT is utilized by Critical Infrastructures, these being the industries that directly affect the health, safety, and welfare of the public. As these organizations expand and adopt new networked industrial technologies, they are simultaneously expanding their attack surface.  

With a larger attack surface, more attacks targeting OT/ICS, and focused coordination around cyber security from regulatory authorities, security personnel have increasing workloads that make it difficult to keep pace with threats and vulnerabilities. Defenders are managing growing attack surfaces due to IT and OT convergence. Thus, the adoption of AI technology to protect, detect, respond, and recover from cyber incidents in industrial systems is paramount for keeping critical infrastructure safe.

This blog will explore three challenges facing industries managing OT/ICS, the perceived benefits of adopting AI technology to address these challenges, and Darktrace/OT’s unique role in this process.  

Darktrace also delivers complete AI-powered solutions to defend US federal government customers from cyber disruptions and ensure mission resilience. Learn more about high fidelity detection in Darktrace Federal’s TAC report.

Figure 1: AI statistics from Gartner and Deloitte

Three ways AI helps improves OT/ICS security  

1. Anomaly detection and response

In this heightened security landscape, OT/ICS environments face a spectrum of external cyber threats that demand vigilant defense. From the looming risk of industrial ransomware to the threat of insiders, yet another dimension is added to security challenge, meaning security professionals must be equipped to detect and respond to internal and external threats.  

While threats are eminent from both inside and outside the organization, many organizations rely on Indicator of Compromises (IOCs) for threat detection. By definition, these solutions can only detect network activity they recognize as an indicator of compromise; therefore, often miss insider threats and novel (zero-day) attacks because the tactics, techniques, and procedures (TTPs) and attack toolkits have never been seen in practice.  

Anomaly-based detection is best suited to combat never-before-seen threats and signatureless threats from the inside. However, not all detection methods are equal. Most anomaly-based detection solutions that leverage AI rely on a combination of supervised machine learning, deep learning, and transformers to train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. This data set gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.  

While this method reduces the workload for security teams who would have to input attack data otherwise manually, it runs the same risk of only detecting known threats and has potential privacy concerns when shipping this data externally.  

To improve the quality and speed of anomaly detection, Darktrace/OT uses Self-Learning AI that leverages Bayesian Probabilistic Methodologies, Graph Theory, and Deep Neural Networks to learn your organization from the ground up in real time. By learning your unique organization, Darktrace/OT develops a sophisticated baseline knowledge of your network and assets, identifying abnormal activity that indicates a threat based on your unique network data at machine speed. Because the AI engine is local to the organization and/or assets, concerns of data residency and privacy are reduced, and the result is faster time to detect and triage incidents.  

Leveraging Self-Learning AI, Darktrace/OT uses autonomous response that severs only the anomalous or risky behaviors allowing the assets to continue to operate as normal. Organizations work with Darktrace to customize how they want Darktrace’s autonomous response to be applied. These options vary from on a device- by-device basis, device type by device type, or subnet by subnet basis and can be done completely autonomously or in human confirmation mode. This gives security teams more time to respond to an incident and reduces operational downtime when facing a threat.  

Darktrace leverages a combination of AI methods:

  • Self-Learning AI
  • Bayesian classification probabilistic models  
  • Deep neural networks
  • Transformers
  • Graph theory models
  • Clustering models  
  • Anomaly detection models
  • Generative and applied AI  
  • Natural language processing  
  • Supervised machine learning for investigation process of alerts

2. Vulnerability & Asset Management

At present, managing OT cyber risk is labor and resource intensive. Many organizations use third-party auditors to identify assets and vulnerabilities, grade compliance, and recommend improvements.  

At best, these exercises become tick-box exercises for companies to stay in compliance with little measurable reduction in cyber risk. At worst, asset owners can be left with a mountain of vulnerability information to work through, much of it irrelevant to the security risks Engineering and Operations teams deal with day to day, and increasingly out of date each passing day after the annual or biannual audit has been completed.  

In both cases, organizations are left using a patchwork of point products to address different aspects of preventative OT cyber security, most of which lack wider business context and lead to costly inefficiencies with no real impact to vulnerability or risk exposure.  

Darktrace’s technology helps in three unique ways:

  1. AI populates asset inventories: Self-Learning AI technology listens and learns from network traffic to populate or update asset inventories. It does this not just by identifying simple IPs, mac addresses, and hostnames, it learns from what it sees and automatically classifies or tags specific types of assets with the function that they perform. For example, if a specific device is performing functions like a PLC, sending commands to and from an HMI, it can appropriately tag and label these systems.
  2. AI prioritizes risk: Leveraging Bayesian Probabilistic Methodologies, Graph Theory, and Deep Neural Networks, Darktrace/OT assesses the strategic risks facing your organization in real time. Using knowledge of data points on all your networked assets, data flow topology, your assets vulnerabilities and OSINT, Darktrace identifies and prioritizes high-value assets, potential attack pathways based on an existing vulnerabilities targetability and impact.
  3. AI explains remediation tactics: Many OT devices run 24/7 operations and cannot be taken offline to apply a patch, assuming a patch is even available. Darktrace/OT uses natural language processing to provide and explain prioritized remediation and mitigation associated with a given cyber risk across all MITRE ATT&CK techniques. Thus, where a CVE exists but a patch cannot be applied, a different technical mitigation can be recommended to remove a potential attack path before it can be exploited, preemptively securing vital internal systems and assets.
Figure 2: A critical attack path which starts with the compromise of a PC in the internal IT network, and ends with a PLC in the OT network. Each step is mapped out to the real world TTPs including abuse of SSH sessions and the modifications of ICS programs

3. Simplify compliance and reporting

Organizations, regardless of size or resources, have compliance regulations they need to adhere to. What this creates is an increased workload for security professionals. For smaller organizations, security teams might lack the manpower or resources to report in the short time frame that is required. For large organizations, keeping track of a massive amount of assets proves to be a challenge. Both cases emanate the risk of reporting fatigue where organizations might be hesitant to report incidents due to the complexity and time requirements they demand.  

An AI engine within the Darktrace/OT platform, Cyber AI analyst autonomously investigates incidents, summarize findings in natural language, and provides comprehensive insights into the nature and scope of cyber threats to improve the time it takes to triage and report on incidents. The ability to stitch together and present related security events provides a holistic understanding of the incident, enabling security analysts to identify patterns, assess the scope of potential threats, and prioritize responses effectively.  

Darktrace's detection capabilities identify every stage of an intrusion, from a compromised domain controller to network reconnaissance and privilege escalation. The AI technology is capable of detecting infections across several devices and generating incident reports that piece together disparate events to give a clear security narrative containing details of the attack, bridging the communication gap between IT and OT specialists.  

Post-incident, the technology assists in outlining timelines, discerning compromised data, pinpointing unusual activities, and aiding security teams in proactive threat mitigation.  

With its capabilities, organizations can swiftly understand the attack timeline, affected assets, unauthorized accesses, compromised data points, and malicious interactions, facilitating appropriate communication and action. For example, when Cyber AI Analyst shows an attack path, the security team gains insight on the segmentation or lack thereof between two subnets allowing the security team to appropriately segment the subnets.  

Cyber AI improves critical infrastructure operators’ ability to report major cyber-attacks to regulatory authorities. Considering that 72 hours is the reporting period for most significant incidents — and 24 hours for ransomware payments — Cyber AI Analyst is no longer a nice-to-have but a must-have for critical infrastructure.

Figure 3: The tabs labeled 1-4 denote model breaches, each with a specific action and severity indicated by color dots. Darktrace integrates these breaches, offering the security team a unified view of interconnected security events.  

The right AI for the right challenge

Incident Phase:

Protect

Role of AI:

Cyber risk prioritization

Attack path modelling

Compliance reporting

Darktrace Product:

PREVENT/OT

Incident Phase:

Detect

Role of AI:

Anomaly detection

Triaging and investigating

Darktrace Product:

Cyber AI analyst

DETECT/OT

Incident Phase:

Respond

Role of AI: 

Autonomous response  

Incident reporting

Darktrace Product:

RESPOND/OT

Incident Phase:

Recover

Role of AI:

Incident preparedness

Incident simulations

Darktrace Product:

HEAL

Credit to: Nicole Carignan, VP of Strategic Cyber AI - Kendra Gonzalez Duran, Director of Technology Innovation - & Daniel Simonds, Director of Operational Technology for their contribution to this blog.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dr. Oakley Cox-Robinson
Senior Director of Product

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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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About the author
Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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