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July 26, 2022

Identifying PrivateLoader Network Threats

Learn how Darktrace identifies network-based indicators of compromise for the PrivateLoader malware. Gain insights into advanced threat detection.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Sam Lister
SOC Analyst
Written by
Shuh Chin Goh
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26
Jul 2022

Instead of delivering their malicious payloads themselves, threat actors can pay certain cybercriminals (known as pay-per-install (PPI) providers) to deliver their payloads for them. Since January 2022, Darktrace’s SOC has observed several cases of PPI providers delivering their clients’ payloads using a modular malware downloader known as ‘PrivateLoader’.

This blog will explore how these PPI providers installed PrivateLoader onto systems and outline the steps which the infected PrivateLoader bots took to install further malicious payloads. The details provided here are intended to provide insight into the operations of PrivateLoader and to assist security teams in identifying PrivateLoader bots within their own networks.  

Threat Summary 

Between January and June 2022, Darktrace identified the following sequence of network behaviours within the environments of several Darktrace clients. Patterns of activity involving these steps are paradigmatic examples of PrivateLoader activity:

1. A victim’s device is redirected to a page which instructs them to download a password-protected archive file from a file storage service — typically Discord Content Delivery Network (CDN)

2. The device contacts a file storage service (typically Discord CDN) via SSL connections

3. The device either contacts Pastebin via SSL connections, makes an HTTP GET request with the URI string ‘/server.txt’ or ‘server_p.txt’ to 45.144.225[.]57, or makes an HTTP GET request with the URI string ‘/proxies.txt’ to 212.193.30[.]45

4. The device makes an HTTP GET request with the URI string ‘/base/api/statistics.php’ to either 212.193.30[.]21, 85.202.169[.]116, 2.56.56[.]126 or 2.56.59[.]42

5. The device contacts a file storage service (typically Discord CDN) via SSL connections

6. The device makes a HTTP POST request with the URI string ‘/base/api/getData.php’ to either 212.193.30[.]21, 85.202.169[.]116, 2.56.56[.]126 or 2.56.59[.]42

7. The device finally downloads malicious payloads from a variety of endpoints

The PPI Business 

Before exploring PrivateLoader in more detail, the pay-per-install (PPI) business should be contextualized. This consists of two parties:  

1. PPI clients - actors who want their malicious payloads to be installed onto a large number of target systems. PPI clients are typically entry-level threat actors who seek to widely distribute commodity malware [1]

2. PPI providers - actors who PPI clients can pay to install their malicious payloads 

As the smugglers of the cybercriminal world, PPI providers typically advertise their malware delivery services on underground web forums. In some cases, PPI services can even be accessed via Clearnet websites such as InstallBest and InstallShop [2] (Figure 1).  

Figure 1: A snapshot of the InstallBest PPI login page [2]


To utilize a PPI provider’s service, a PPI client must typically specify: 

(A)  the URLs of the payloads which they want to be installed

(B)  the number of systems onto which they want their payloads to be installed

(C)  their geographical targeting preferences. 

Payment of course, is also required. To fulfil their clients’ requests, PPI providers typically make use of downloaders - malware which instructs the devices on which it is running to download and execute further payloads. PPI providers seek to install their downloaders onto as many systems as possible. Follow-on payloads are usually determined by system information garnered and relayed back to the PPI providers’ command and control (C2) infrastructure. PPI providers may disseminate their downloaders themselves, or they may outsource the dissemination to third parties called ‘affiliates’ [3].  

Back in May 2021, Intel 471 researchers became aware of PPI providers using a novel downloader (dubbed ‘PrivateLoader’) to conduct their operations. Since Intel 471’s public disclosure of the downloader back in Feb 2022 [4], several other threat research teams, such as the Walmart Cyber Intel Team [5], Zscaler ThreatLabz [6], and Trend Micro Research [7] have all provided valuable insights into the downloader’s behaviour. 

Anatomy of a PrivateLoader Infection

The PrivateLoader downloader, which is written in C++, was originally monolithic (i.e, consisted of only one module). At some point, however, the downloader became modular (i.e, consisting of multiple modules). The modules communicate via HTTP and employ various anti-analysis methods. PrivateLoader currently consists of the following three modules [8]: 

  • The loader module: Instructs the system on which it is running to retrieve the IP address of the main C2 server and to download and execute the PrivateLoader core module
  • The core module: Instructs the system on which it is running to send system information to the main C2 server, to download and execute further malicious payloads, and to relay information regarding installed payloads back to the main C2 server
  • The service module: Instructs the system on which it is running to keep the PrivateLoader modules running

Kill Chain Deep-Dive 

The chain of activity starts with the user’s browser being redirected to a webpage which instructs them to download a password-protected archive file from a file storage service such as Discord CDN. Discord is a popular VoIP and instant messaging service, and Discord CDN is the service’s CDN infrastructure. In several cases, the webpages to which users’ browsers were redirected were hosted on ‘hero-files[.]com’ (Figure 2), ‘qd-files[.]com’, and ‘pu-file[.]com’ (Figure 3). 

Figure 2: An image of a page hosted on hero-files[.]com - an endpoint which Darktrace observed systems contacting before downloading PrivateLoader from Discord CDN
Figure 3: An image of a page hosted on pu-file[.]com- an endpoint which Darktrace observed systems contacting before downloading PrivateLoader from Discord CDN


On attempting to download cracked/pirated software, users’ browsers were typically redirected to download instruction pages. In one case however, a user’s device showed signs of being infected with the malicious Chrome extension, ChromeBack [9], immediately before it contacted a webpage providing download instructions (Figure 4). This may suggest that cracked software downloads are not the only cause of users’ browsers being redirected to these download instruction pages (Figure 5). 

Figure 4: The event log for this device (taken from the Darktrace Threat Visualiser interface) shows that the device contacted endpoints associated with ChromeBack ('freychang[.]fun') prior to visiting a page ('qd-file[.]com') which instructed the device’s user to download an archive file from Discord CDN
 Figure 5: An image of the website 'crackright[.]com'- a provider of cracked software. Systems which attempted to download software from this website were subsequently led to pages providing instructions to download a password-protected archive from Discord CDN


After users’ devices were redirected to pages instructing them to download a password-protected archive, they subsequently contacted cdn.discordapp[.]com over SSL. The archive files which users downloaded over these SSL connections likely contained the PrivateLoader loader module. Immediately after contacting the file storage endpoint, users’ devices were observed either contacting Pastebin over SSL, making an HTTP GET request with the URI string ‘/server.txt’ or ‘server_p.txt’ to 45.144.225[.]57, or making an HTTP GET request with the URI string ‘/proxies.txt’ to 212.193.30[.]45 (Figure 6).

Distinctive user-agent strings such as those containing question marks (e.g. ‘????ll’) and strings referencing outdated Chrome browser versions were consistently seen in these HTTP requests. The following chrome agent was repeatedly observed: ‘Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36’.

In some cases, devices also displayed signs of infection with other strains of malware such as the RedLine infostealer and the BeamWinHTTP malware downloader. This may suggest that the password-protected archives embedded several payloads.

Figure 6: This figure, obtained from Darktrace's Advanced Search interface, represents the post-infection behaviour displayed by a PrivateLoader bot. After visiting hero-files[.]com and downloading the PrivateLoader loader module from Discord CDN, the device can be seen making HTTP GET requests for ‘/proxies.txt’ and ‘/server.txt’ and contacting pastebin[.]com

It seems that PrivateLoader bots contact Pastebin, 45.144.225[.]57, and 212.193.30[.]45 in order to retrieve the IP address of PrivateLoader’s main C2 server - the server which provides PrivateLoader bots with payload URLs. This technique used by the operators of PrivateLoader closely mirrors the well-known espionage tactic known as ‘dead drop’.

The dead drop is a method of espionage tradecraft in which an individual leaves a physical object such as papers, cash, or weapons in an agreed hiding spot so that the intended recipient can retrieve the object later on without having to come in to contact with the source. When threat actors host information about core C2 infrastructure on intermediary endpoints, the hosted information is analogously called a ‘Dead Drop Resolver’ or ‘DDR’. Example URLs of DDRs used by PrivateLoader:

  • https://pastebin[.]com/...
  • http://212.193.30[.]45/proxies.txt
  • http://45.144.225[.]57/server.txt
  • http://45.144.255[.]57/server_p.txt

The ‘proxies.txt’ DDR hosted on 212.193.40[.]45 contains a list of 132 IP address / port pairs. The 119th line of this list includes a scrambled version of the IP address of PrivateLoader’s main C2 server (Figures 7 & 8). Prior to June, it seems that the main C2 IP address was ‘212.193.30[.]21’, however, the IP address appears to have recently changed to ‘85.202.169[.]116’. In a limited set of cases, Darktrace also observed PrivateLoader bots retrieving payload URLs from 2.56.56[.]126 and 2.56.59[.]42 (rather than from 212.193.30[.]21 or 85.202.169[.]116). These IP addresses may be hardcoded secondary C2 address which PrivateLoader bots use in cases where they are unable to retrieve the primary C2 address from Pastebin, 212.193.30[.]45 or 45.144.255[.]57 [10]. 

Figure 7: Before June, the 119th entry of the ‘proxies.txt’ file lists '30.212.21.193' -  a scrambling of the ‘212.193.30[.]21’ main C2 IP address
Figure 8: Since June, the 119th entry of the ‘proxies.txt’ file lists '169.85.116.202' - a scrambling of the '85.202.169[.]116' main C2 IP address

Once PrivateLoader bots had retrieved C2 information from either Pastebin, 45.144.225[.]57, or 212.193.30[.]45, they went on to make HTTP GET requests for ‘/base/api/statistics.php’ to either 212.193.30[.]21, 85.202.169[.]116, 2.56.56[.]126, or 2.56.59[.]42 (Figure 9). The server responded to these requests with an XOR encrypted string. The strings were encrypted using a 1-byte key [11], such as 0001101 (Figure 10). Decrypting the string revealed a URL for a BMP file hosted on Discord CDN, such as ‘hxxps://cdn.discordapp[.]com/attachments/978284851323088960/986671030670078012/PL_Client.bmp’. These encrypted URLs appear to be file download paths for the PrivateLoader core module. 

Figure 9: HTTP response from server to an HTTP GET request for '/base/api/statistics.php'
Figure 10: XOR decrypting the string with the one-byte key, 00011101, outputs a URL in CyberChef

After PrivateLoader bots retrieved the 'cdn.discordapp[.]com’ URL from 212.193.30[.]21, 85.202.169[.]116, 2.56.56[.]126, or 2.56.59[.]42, they immediately contacted Discord CDN via SSL connections in order to obtain the PrivateLoader core module. Execution of this module resulted in the bots making HTTP POST requests (with the URI string ‘/base/api/getData.php’) to the main C2 address (Figures 11 & 12). Both the data which the PrivateLoader bots sent over these HTTP POST requests and the data returned via the C2 server’s HTTP responses were heavily encrypted using a combination of password-based key derivation, base64 encoding, AES encryption, and HMAC validation [12]. 

Figure 11: The above image, taken from Darktrace's Advanced Search interface, shows a PrivateLoader bot carrying out the following steps: contact ‘hero-files[.]com’ --> contact ‘cdn.discordapp[.]com’ --> retrieve ‘/proxies.txt’ from 212.193.30[.]45 --> retrieve ‘/base/api/statistics.php’ from 212.193.30[.]21 --> contact ‘cdn.discordapp[.]com --> make HTTP POST request with the URI ‘base/api/getData.php’ to 212.193.30[.]21
Figure 12: A PCAP of the data sent via the HTTP POST (in red), and the data returned by the C2 endpoint (in blue)

These ‘/base/api/getData.php’ POST requests contain a command, a campaign name and a JSON object. The response may either contain a simple status message (such as “success”) or a JSON object containing URLs of payloads. After making these HTTP connections, PrivateLoader bots were observed downloading and executing large volumes of payloads (Figure 13), ranging from crypto-miners to infostealers (such as Mars stealer), and even to other malware downloaders (such as SmokeLoader). In some cases, bots were also seen downloading files with ‘.bmp’ extensions, such as ‘Service.bmp’, ‘Cube_WW14.bmp’, and ‘NiceProcessX64.bmp’, from 45.144.225[.]57 - the same DDR endpoint from which PrivateLoader bots retrieved main C2 information. These ‘.bmp’ payloads are likely related to the PrivateLoader service module [13]. Certain bots made follow-up HTTP POST requests (with the URI string ‘/service/communication.php’) to either 212.193.30[.]21 or 85.202.169[.]116, indicating the presence of the PrivateLoader service module, which has the purpose of establishing persistence on the device (Figure 14). 

Figure 13: The above image, taken from Darktrace's Advanced Search interface, outlines the plethora of malware payloads downloaded by a PrivateLoader bot after it made an HTTP POST request to the ‘/base/api/getData.php’ endpoint. The PrivateLoader service module is highlighted in red
Figure 14: The event log for a PrivateLoader bot, obtained from the Threat Visualiser interface, shows a device making HTTP POST requests to ‘/service/communication.php’ and connecting to the NanoPool mining pool, indicating successful execution of downloaded payloads

In several observed cases, PrivateLoader bots downloaded another malware downloader called ‘SmokeLoader’ (payloads named ‘toolspab2.exe’ and ‘toolspab3.exe’) from “Privacy Tools” endpoints [14], such as ‘privacy-tools-for-you-802[.]com’ and ‘privacy-tools-for-you-783[.]com’. These “Privacy Tools” domains are likely impersonation attempts of the legitimate ‘privacytools[.]io’ website - a website run by volunteers who advocate for data privacy [15]. 

After downloading and executing malicious payloads, PrivateLoader bots were typically seen contacting crypto-mining pools, such as NanoPool, and making HTTP POST requests to external hosts associated with SmokeLoader, such as hosts named ‘host-data-coin-11[.]com’ and ‘file-coin-host-12[.]com’ [16]. In one case, a PrivateLoader bot went on to exfiltrate data over HTTP to an external host named ‘cheapf[.]link’, which was registered on the 14th March 2022 [17]. The name of the file which the PrivateLoader bot used to exfiltrate data was ‘NOP8QIMGV3W47Y.zip’, indicating information stealing activities by Mars Stealer (Figure 15) [18]. By saving the HTTP stream as raw data and utilizing a hex editor to remove the HTTP header portions, the hex data of the ZIP file was obtained. Saving the hex data using a ‘.zip’ extension and extracting the contents, a file directory consisting of system information and Chrome and Edge browsers’ Autofill data in cleartext .txt file format could be seen (Figure 16).

Figure 15: A PCAP of a PrivateLoader bot’s HTTP POST request to cheapf[.]link, with data sent by the bot appearing to include Chrome and Edge autofill data, as well as system information
Figure 16: File directory structure and files of the ZIP archive 

When left unattended, PrivateLoader bots continued to contact C2 infrastructure in order to relay details of executed payloads and to retrieve URLs of further payloads. 

Figure 17: Timeline of the attack

Darktrace Coverage 

Most of the incidents surveyed for this article belonged to prospective customers who were trialling Darktrace with RESPOND in passive mode, and thus without the ability for autonomous intervention. However in all observed cases, Darktrace DETECT was able to provide visibility into the actions taken by PrivateLoader bots. In one case, despite the infected bot being disconnected from the client’s network, Darktrace was still able to provide visibility into the device’s network behaviour due to the client’s usage of Darktrace/Endpoint. 

If a system within an organization’s network becomes infected with PrivateLoader, it will display a range of anomalous network behaviours before it downloads and executes malicious payloads. For example, it will contact Pastebin or make HTTP requests with new and unusual user-agent strings to rare external endpoints. These network behaviours will generate some of the following alerts on the Darktrace UI:

  • Compliance / Pastebin 
  • Device / New User Agent and New IP
  • Device / New User Agent
  • Device / Three or More New User Agents
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous Connection / POST to PHP on New External Host
  • Anomalous Connection / Posting HTTP to IP Without Hostname

Once the infected host obtains URLs for malware payloads from a C2 endpoint, it will likely start to download and execute large volumes of malicious files. These file downloads will usually cause Darktrace to generate some of the following alerts:

  • Anomalous File / EXE from Rare External Location
  • Anomalous File / Numeric Exe Download
  • Anomalous File / Masqueraded File Transfer
  • Anomalous File / Multiple EXE from Rare External Locations
  • Device / Initial Breach Chain Compromise

If RESPOND is deployed in active mode, Darktrace will be able to autonomously block the download of additional malware payloads onto the target machine and the subsequent beaconing or crypto-mining activities through network inhibitors such as ‘Block matching connections’, ‘Enforce pattern of life’ and ‘Block all outgoing traffic’. The ‘Enforce pattern of life’ action results in a device only being able to make connections and data transfers which Darktrace considers normal for that device. The ‘Block all outgoing traffic’ action will cause all traffic originating from the device to be blocked. If the customer has Darktrace’s Proactive Threat Notification (PTN) service, then a breach of an Enhanced Monitoring model such as ‘Device / Initial Breach Chain Compromise’ will result in a Darktrace SOC analyst proactively notifying the customer of the suspicious activity. Below is a list of Darktrace RESPOND (Antigena) models which would be expected to breach due to PrivateLoader activity. Such models can seriously hamper attempts made by PrivateLoader bots to download malicious payloads. 

  • Antigena / Network / External Threat / Antigena Suspicious File Block
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach
  • Antigena / Network / External Threat / Antigena File then New Outbound Block
  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block 
  • Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block

In one observed case, the infected bot began to download malicious payloads within one minute of becoming infected with PrivateLoader. Since RESPOND was correctly configured, it was able to immediately intervene by autonomously enforcing the device’s pattern of life for 2 hours and blocking all of the device’s outgoing traffic for 10 minutes (Figure 17). When malware moves at such a fast pace, the availability of autonomous response technology, which can respond immediately to detected threats, is key for the prevention of further damage.  

Figure 18: The event log for a Darktrace RESPOND (Antigena) model breach shows Darktrace RESPOND performing inhibitive actions once the PrivateLoader bot begins to download payloads

Conclusion

By investigating PrivateLoader infections over the past couple of months, Darktrace has observed PrivateLoader operators making changes to the downloader’s main C2 IP address and to the user-agent strings which the downloader uses in its C2 communications. It is relatively easy for the operators of PrivateLoader to change these superficial network-based features of the malware in order to evade detection [19]. However, once a system becomes infected with PrivateLoader, it will inevitably start to display anomalous patterns of network behaviour characteristic of the Tactics, Techniques and Procedures (TTPs) discussed in this blog.

Throughout 2022, Darktrace observed overlapping patterns of network activity within the environments of several customers, which reveal the archetypal steps of a PrivateLoader infection. Despite the changes made to PrivateLoader’s network-based features, Darktrace’s Self-Learning AI was able to continually identify infected bots, detecting every stage of an infection without relying on known indicators of compromise. When configured, RESPOND was able to immediately respond to such infections, preventing further advancement in the cyber kill chain and ultimately preventing the delivery of floods of payloads onto infected devices.

IoCs

MITRE ATT&CK Techniques Observed

References

[1], [8],[13] https://www.youtube.com/watch?v=Ldp7eESQotM  

[2] https://news.sophos.com/en-us/2021/09/01/fake-pirated-software-sites-serve-up-malware-droppers-as-a-service/

[3] https://www.researchgate.net/publication/228873118_Measuring_Pay-per Install_The_Commoditization_of_Malware_Distribution 

[4], [15] https://intel471.com/blog/privateloader-malware

[5] https://medium.com/walmartglobaltech/privateloader-to-anubis-loader-55d066a2653e 

[6], [10],[11], [12] https://www.zscaler.com/blogs/security-research/peeking-privateloader 

[7] https://www.trendmicro.com/en_us/research/22/e/netdooka-framework-distributed-via-privateloader-ppi.html

[9] https://www.gosecure.net/blog/2022/02/10/malicious-chrome-browser-extension-exposed-chromeback-leverages-silent-extension-loading/

[14] https://www.proofpoint.com/us/blog/threat-insight/malware-masquerades-privacy-tool 

[16] https://asec.ahnlab.com/en/30513/ 

[17]https://twitter.com/0xrb/status/1515956690642161669

[18] https://isc.sans.edu/forums/diary/Arkei+Variants+From+Vidar+to+Mars+Stealer/28468

[19] http://detect-respond.blogspot.com/2013/03/the-pyramid-of-pain.html

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Sam Lister
SOC Analyst
Written by
Shuh Chin Goh

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August 12, 2025

ISO/IEC 42001: 2023: A milestone in AI standards at Darktrace  

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Darktrace announces ISO/IEC 42001 accreditation

Darktrace is thrilled to announce that we are one of the first cybersecurity companies to achieve ISO/IEC 42001 accreditation for the responsible management of AI systems. This isn’t just a milestone for us, it’s a sign of where the AI industry is headed. ISO/IEC 42001 is quickly emerging as the global benchmark for separating vendors who truly innovate with AI from those who simply market it.

For customers, it’s more than a badge, it’s assurance that a vendor’s AI is built responsibly, governed with rigor, and backed by the expertise of real AI teams, keeping your data secure while driving meaningful innovation.

This is a critical milestone for Darktrace as we continue to strengthen our offering, mature our governance and compliance frameworks for AI management, expand our research and development capabilities, and further our commitment to the development of responsible AI.  

It cements our commitment to providing secure, trustworthy and proactive cybersecurity solutions that our customers can rely on and complements our existing compliance framework, consisting of certifications for:

  • ISO/IEC 27001:2022 – Information Security Management System
  • ISO/IEC 27018:2019 – Protection of Personally Identifiable Information in Public Cloud Environments
  • Cyber Essentials – A UK Government-backed certification scheme for cybersecurity baselines

What is ISO/IEC 42001:2023?

In response to the unique challenges that AI poses, the International Organization for Standardization (ISO) introduced the ISO/IEC 42001:2023 framework in December 2023 to help organizations providing or utilizing AI-based products or services to demonstrate responsible development and use of AI systems. To achieve the accreditation, organizations are required to establish, implement, maintain, and continually improve their Artificial Intelligence Management System (AIMS).

ISO/IEC 42001:2023 is the first of its kind, providing valuable guidance for this rapidly changing field of technology. It addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy and misuse without losing opportunities. By design, it balances the benefits of innovation against the necessity of a proper governance structure.

Being certified means the organization has met the requirements of the ISO/IEC 42001 standard, is conforming to all applicable regulatory and legislative requirements, and has implemented thorough processes to address AI risks and opportunities.

What is the  ISO/IEC 42001:2023 accreditation process?

Darktrace partnered with BSI over an 11-month period to undertake the accreditation. The process involved developing and implementing a comprehensive AI management system that builds on our existing certified frameworks, address the risks and opportunities of  using and developing cutting-edge AI systems, underpins our AI objectives and policies, and meets our regulatory and legal compliance requirements.

The AI Management System, which takes in our people, processes, and products, was extensively audited by BSI against the requirements of the standard, covering all aspects spanning the design of our AI, use of AI within the organization, and our competencies, resources and HR processes. It is an in-depth process that we’re thrilled to have undertaken, making us one of the first in our industry to achieve certification for a globally recognized AI system.

The scope of Darktrace’s certification is particularly wide due to our unique Self-Learning approach to AI for cybersecurity, which uses multi-layered AI systems consisting of varied AI techniques to address distinct cybersecurity tasks. The certification encompasses production and provision of AI systems based on anomaly detection, clustering, classifiers, regressors, neural networks, proprietary and third-party large language models for proactive, detection, response and recovery cybersecurity applications. Darktrace additionally elected to adopt all Annex A controls present in the ISO/IEC 42001 standard.

What are the benefits of an AI Management System?

While AI is not a new or novel concept, the AI industry has accelerated at an unprecedented rate in the past few years, increasing operational efficiency, driving innovation, and automating cumbersome processes in the workplace.

At the same time, the data privacy, security and bias risks created by rapid innovation in AI have been well documented.

Thus, an AI Management System enables organizations to confidently establish and adhere to governance in a way that conforms to best practice, promotes adherence, and is in line with current and emerging regulatory standards.

Not only is this vital in a unique and rapidly evolving field like AI, it additionally helps organization’s balance the drive for innovation with the risks the technology can present, helping to get the best out of their AI development and usage.

What are the key components of ISO/IEC 42001?

The Standard puts an emphasis on responsible AI development and use, requiring organizations to:

  • Establish and implement an AI Management System
  • Commit to the responsible development of AI against established, measurable objectives
  • Have in place a process to manage, monitor and adapt to risks in an effective manner
  • Commit to continuous improvement of their AI Management System

The AI Standard is similar in composition to other ISO standards, such as ISO/IEC 27001:2022, which many organizations may already be familiar with. Further information as to the structure of ISO/IEC 42001 can be found in Annex A.

What it means for Darktrace’s customers

Our certification against ISO/IEC 24001 demonstrates Darktrace’s commitment to delivering industry-leading Self-Learning AI in the name of cybersecurity resilience. Our stakeholders, customers and partners can be confident that Darktrace is responsibly, ethically and securely developing its AI systems, and is managing the use of AI in our day-to-day operations in a compliant, secure and ethical manner. It means:

  • You can trust our AI: We can demonstrate our AI is developed responsibly, in a transparent manner and in accordance with ethical rules. For more information and to learn about Darktrace's responsible AI in cybersecurity approach, please see here.
  • Our products are backed by innovation and integrity: Darktrace drives cutting edge AI innovation with ethical governance and customer trust at its core.
  • You are partnering with an organization which stays ahead of regulatory changes: In an evolving AI landscape, partnering with Darktrace helps you to stay prepared for emerging compliance and regulatory demands in your supply chain.

Achieving ISO/IEC 42001:2023 certification is not just a checkpoint for us. It represents our unwavering commitment to setting a higher standard for AI in cybersecurity. It reaffirms our leadership in building and implementing responsible AI and underscores our mission to continuously innovate and lead the way in the industry.

Why ISO/IEC 42001 matters for every AI vendor you trust

In a market where “AI” can mean anything from a true, production-grade system to a thin marketing layer, ISO/IEC 42001 acts as a critical differentiator. Vendors who have earned this certification aren’t just claiming they build responsible AI, they’ve proven it through an independent, rigorous audit of how they design, deploy, and manage their systems.

For you as a customer, that means:

You know their AI is real: Certified vendors have dedicated, skilled AI teams building and maintaining systems that meet measurable standards, not just repackaging off-the-shelf tools with an “AI” label.

Your data is safeguarded: Compliance with ISO/IEC 42001 includes stringent governance over data use, bias, transparency, and risk management.

You’re partnering with innovators: The certification process encourages continuous improvement, meaning your vendor is actively advancing AI capabilities while keeping ethics and security in focus.

In short, ISO/IEC 42001 is quickly becoming the global badge of credible AI development. If your vendor can’t show it, it’s worth asking how they manage AI risk, whether their governance is mature enough, and how they ensure innovation doesn’t outpace accountability.

Annex A: The Structure of ISO/IEC 42001

ISO/IEC 42001 has requirements for which seven adherence is required for an organization seeking to obtain or maintain its certification:

  • Context of the organization – organizations need to demonstrate an understanding of the internal and external factors influencing the organization’s AI Management System.
  • Leadership – senior leadership teams need to be committed to implementing AI governance within their organizations, providing direction and support across all aspects AI Management System lifecycle.
  • Planning – organizations need to put meaningful and manageable processes in place to identify risks and opportunities related to the AI Management System to achieve responsible AI objectives and mitigate identified risks.
  • Support – demonstrating a commitment to provisioning of adequate resources, information, competencies, awareness and communication for the AI Management System is a must to ensure that proper oversight and management of the system and its risks can be achieved.
  • Operation – establishing processes necessary to support the organization’s AI system development and usage, in conformance with the organization’s AI policy, objectives and requirements of the standard. Correcting the course of any deviations within good time is paramount.
  • Performance evaluation – the organization must be able to demonstrate that it has the capability and willingness to regularly monitor and evaluate the performance of the AI Management System effectively, including actioning any corrections and introducing new processes where relevant.
  • Improvement – relying on an existing process will not be sufficient to ensure compliance with the AI Standard. Organizations must commit to monitoring of existing systems and processes to ensure that the AI Management System is continually enhanced and improved.

To assist organizations in seeking the above, four annexes are included within the AI Standard’s rubric, which outline the objectives and measures an organization may wish to implement to address risks related to the design and operation of their AI Management System through the introduction of normative controls. Whilst they are not prescriptive, Darktrace has implemented the requirements of these Annexes to enable it to appropriately demonstrate the effectiveness of its AI Management System. We have placed a heavy emphasis on Annex A which contains these normative controls which we, and other organizations seeking to achieve certification, can align with to address the objectives and measures, such as:

  • Enforcement of policies related to AI.
  • Setting responsibilities within the organization, and expectation of roles and responsibilities.
  • Creating processes and guidelines for escalating and handling AI concerns.
  • Making resources for AI systems available to users.
  • Assessing impacts of AI systems internally and externally.
  • Implementing processes across the entire AI system life cycle.
  • Understanding treatment of Data for AI systems.
  • Defining what information is, and should be available, for AI systems.
  • Considering and defining use cases for the AI systems.
  • Considering the impact of the AI System on third-party and customer relationships.

The remaining annexes provide guidance on implementing Annex A’s controls, objectives and primary risk sources of AI implementation, and considering how the AI Management System can be used across domains or sectors responsibly.

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August 12, 2025

Minimizing Permissions for Cloud Forensics: A Practical Guide to Tightening Access in the Cloud

Cloud permissions cloud forensicsDefault blog imageDefault blog image

Most cloud environments are over-permissioned and under-prepared for incident response.

Security teams need access to logs, snapshots, and configuration data to understand how an attack unfolded, but giving blanket access opens the door to insider threats, misconfigurations, and lateral movement.

So, how do you enable forensics without compromising your security posture?

The dilemma: balancing access and security

There is a tension between two crucial aspects of cloud security that create a challenge for cloud forensics.

One aspect is the need for Security Operations Center (SOC) and Incident Response (IR) teams to access comprehensive data for investigating and resolving security incidents.

The other conflicting aspect is the principle of least privilege and minimal manual access advocated by cloud security best practices.

This conflict is particularly pronounced in modern cloud environments, where traditional physical access controls no longer apply, and infrastructure-as-code and containerization have transformed the landscape.

There are several common but less-than-ideal approaches to this challenge:

  • Accepting limited data access, potentially leaving incidents unresolved
  • Granting root-level access during major incidents, risking further compromise

Relying on cloud or DevOps teams to retrieve data, causing delays and potential miscommunication

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Challenges in container forensics

Containers present unique challenges for forensic investigations due to their ephemeral and dynamic nature. The orchestration and management of containers, whether on private clusters or using services like AWS Elastic Kubernetes Service (EKS), introduce complexities in capturing and analyzing forensic data.

To effectively investigate containers, it's often necessary to acquire the underlying volume of a node or perform memory captures. However, these actions require specific Identity and Access Management (IAM) and network access to the node, as well as familiarity with the container environment, which may not always be straightforward.

An alternative method of collection in containerized environments is to utilize automated tools to collect this evidence. Since they can detect malicious activity and collect relevant data without needing human input, they can act immediately, securing evidence that might be lost by the time a human analyst is available to collect it manually.

Additionally, automation can help significantly with access and permissions. Instead of analysts needing the correct permissions for the account, service, and node, as well as deep knowledge of the container service itself, for any container from which they wish to collect logs. They can instead collect them, and have them all presented in one place, at the click of a button.

A better approach: practical strategies for cloud forensics

It's crucial to implement strategies that strike a balance between necessary access and stringent security controls.

Here are several key approaches:

1. Dedicated cloud forensics accounts

Establishing a separate cloud account or subscription specifically for forensic activities is foundational. This approach isolates forensic activities from regular operations, preventing potential contamination from compromised environments. Dedicated accounts also enable tighter control over access policies, ensuring that forensic operations do not inadvertently expose sensitive data to unauthorized users.

A separate account allows for:

  • Isolation: The forensic investigation environment is isolated from potentially compromised environments, reducing the risk of cross-contamination.
  • Tighter access controls: Policies and controls can be more strictly enforced in a dedicated account, reducing the likelihood of unauthorized access.
  • Simplified governance: A clear and simplified chain of custody for digital evidence is easier to maintain, ensuring that forensic activities meet legal and regulatory requirements.

For more specifics:

2. Cross-account roles with least privilege

Using cross-account IAM roles, the forensics account can access other accounts, but only with permissions that are strictly necessary for the investigation. This ensures that the principle of least privilege is upheld, reducing the risk of unauthorized access or data exposure during the forensic process.

3. Temporary credentials for just-in-time access

Leveraging temporary credentials, such as AWS STS tokens, allows for just-in-time access during an investigation. These credentials are short-lived and scoped to specific resources, ensuring that access is granted only when absolutely necessary and is automatically revoked after the investigation is completed. This reduces the window of opportunity for potential attackers to exploit elevated permissions.

For AWS, you can use commands such as:

aws sts get-session-token --duration-seconds 43200

aws sts assume-role --role-arn role-to-assume --role-session-name "sts-session-1" --duration-seconds 43200

For Azure, you can use commands such as:

az ad app credential reset --id <appId> --password <sp_password> --end-date 2024-01-01

For more details for Google Cloud environments, see “Create short-lived credentials for a service account” and the request.time parameter.

4. Tag-based access control

Pre-deploying access control based on resource tags is another effective strategy. By tagging resources with identifiers like "Forensics," access can be dynamically granted only to those resources that are relevant to the investigation. This targeted approach minimizes the risk of overexposure and ensures that forensic teams can quickly and efficiently access the data they need.

For example, in AWS:

Condition: StringLike: aws:ResourceTag/Name: ForensicsEnabled

Condition: StringLike: ssm:resourceTag/SSMEnabled: True

For example, in Azure:

"Condition": "StringLike(Resource[Microsoft.Resources/tags.example_key], '*')"

For example, in Google Cloud:

expression: > resource.matchTag('tagKeys/ForensicsEnabled', '*')

Tighten access, enhance security

The shift to cloud environments demands a rethinking of how we approach forensic investigations. By implementing strategies like dedicated cloud forensic accounts, cross-account roles, temporary credentials, and tag-based access control, organizations can strike the right balance between access and security. These practices not only enhance the effectiveness of forensic investigations but also ensure that access is tightly controlled, reducing the risk of exacerbating an incident or compromising the investigation.

Find the right tools for your cloud security

Darktrace delivers a proactive approach to cyber resilience in a single cybersecurity platform, including cloud coverage.

Darktrace’s cloud offerings have been bolstered with the acquisition of Cado Security Ltd., which enables security teams to gain immediate access to forensic-level data in multi-cloud, container, serverless, SaaS, and on-premises environments.

In addition to having these forensics capabilities, Darktrace / CLOUD is a real-time Cloud Detection and Response (CDR) solution built with advanced AI to make cloud security accessible to all security teams and SOCs. By using multiple machine learning techniques, Darktrace brings unprecedented visibility, threat detection, investigation, and incident response to hybrid and multi-cloud environments.

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