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December 5, 2024

Protecting Your Hybrid Cloud: The Future of Cloud Security in 2025 and Beyond

In the coming years, cloud security will not only need to adapt to increasingly complex environments as ecosystems become more distributed, but also to rapidly evolving threats like supply chain attacks, advanced misconfiguration exploits, and credential theft. AI-powered cloud security tools can help security teams keep up.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Kellie Regan
Director, Product Marketing - Cloud Security
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05
Dec 2024

Cloud security in 2025

The future of cybersecurity is being shaped by the rapid adoption of cloud technologies.

As Gartner reports, “By 2027, more than 70% of enterprises will use industry cloud platforms to accelerate their business initiatives, up from less than 15% in 2023” [1].

As organizations continue to transition workloads and sensitive data to cloud environments, the complexity of securing distributed infrastructures grows. In 2025, cloud security will need to address increasingly sophisticated threats with innovative approaches to ensure resilience and trust.

Emerging threats in cloud security:

  1. Supply chain attacks in the cloud: Threat actors are targeting vulnerabilities in cloud networks, including third-party integrations and APIs. These attacks can have wide-spanning impacts, jeopardizing data security and possibly even compromising multiple organizations at once. As a result, robust detection and response capabilities are essential to identify and neutralize these attacks before they escalate.
  2. Advanced misconfiguration exploits: Misconfigurations remain a leading cause of cloud security breaches. Attackers are exploiting these vulnerabilities across dynamic infrastructures, underscoring the need for tools that provide continuous compliance validation in the future of cloud computing.
  3. Credential theft with evolving Tactics, Techniques, and Procedures (TTPs): While credential theft can result from phishing attacks, it can also happen through other means like malware, lateral movement, data breaches, weak and reused passwords, and social engineering. Adversarial innovation in carrying out these attacks requires security teams to use proactive defense strategies.
  4. Insider threats and privilege misuse: Inadequate monitoring of Identity and Access Management (IAM) in cloud security increases the risk of insider threats. The adoption of zero-trust architectures is key to mitigating these risks.
  5. Threats exploiting dynamic cloud scaling: Attackers take advantage of the dynamic nature of cloud computing, leveraging ephemeral workloads and autoscaling features to evade detection. This makes adaptive and AI-driven detection and response critical because it can more easily parse behavioral data that would take human security teams longer to investigate.

Where the industry is headed

In 2025, cloud infrastructures will become even more distributed and interconnected. Multi-cloud and hybrid models will dominate, so organizations will have to optimize workloads across platforms. At the same time, the growing adoption of edge computing and containerized applications will decentralize operations further. These trends demand security solutions that are agile, unified, and capable of adapting to rapid changes in cloud environments.

Emerging challenges in securing cloud environments

The transition to highly distributed and dynamic cloud ecosystems introduces the following key challenges:

  1. Limited visibility
    As organizations adopt multiple platforms and services, gaining a unified view of cloud architectures becomes increasingly difficult. This lack of visibility makes it unclear where sensitive data resides, which identities can access it and how, and if there are potential vulnerabilities in configurations and API infrastructure. Without end-to-end monitoring, detecting and mitigating threats in real time becomes nearly impossible.
  2. Complex environments
    The blend of public, private, and hybrid clouds, coupled with diverse service types (SaaS, PaaS, IaaS), creates a security landscape rife with configuration challenges. Each layer adds complexity, increasing the risk of misconfigurations, inconsistent policy enforcement, and gaps in defenses – all of which attackers may exploit.
  3. Dynamic nature of cloud
    Cloud infrastructures are designed to scale resources on demand, but this fluidity poses significant challenges to threat detection and incident response. Changes in configurations, ephemeral workloads, and fluctuating access points mean that on-prem network security mindsets cannot be applied to cloud security and many traditional cloud security approaches still fall short in addressing threats in real time.

Looking forward: Protecting the cloud in 2025 and beyond

Addressing these challenges requires innovation in visibility tools, AI-driven threat detection, and policy automation. The future of cloud security hinges on solutions that adapt to complexity and scale, ensuring organizations can securely navigate the growing demands of cloud-first operations.

Unsupervised Machine Learning (ML) enhances cloud security

Unlike supervised ML, which relies on labeled datasets, unsupervised ML identifies patterns and deviations in data without predefined rules, making it particularly effective in dynamic and unpredictable environments like the cloud. By analyzing the baseline behavior in cloud environments, such as typical user activity, network traffic, and resource utilization, unsupervised ML and supporting models can identify behavioral deviations linked to suspicious activity like unusual login times, irregular API calls, or unexpected data transfers, therefore flagging them as potential threats.

Learn more about how multi-layered ML improves real-time cloud detection and response in the data sheet “AI enhances cloud security.

Agent vs. Agentless deployment

The future of cloud security is increasingly focused on combining agent-based and agentless solutions to address the complexities of hybrid and multi-cloud environments.

This integrated approach enables organizations to align security measures with the specific risks and operational needs of their assets, ensuring comprehensive protection.

Agent-based systems provide deep monitoring and active threat mitigation, making them ideal for high-security environments like financial services and healthcare, where compliance and sensitive data require stringent safeguards.

Meanwhile, agentless systems offer broad visibility and scalability, seamlessly covering dynamic cloud resources without the need for extensive deployment efforts.

Together, a combination of these approaches ensures that all parts of the cloud environment are protected according to their unique risk profiles and functional requirements.

The growing adoption of this strategy highlights a shift toward adaptive, scalable, and efficient security solutions, reflecting the priorities of a rapidly evolving cloud landscape.

To learn more about how these technologies are reshaping cloud defenses, read the blog “Agent vs. Agentless Cloud Security: Why Deployment Methods Matter.”

Shifting responsibilities: security teams must get more comfortable with cloud mindsets

Traditionally, many organizations left cloud security to dedicated cloud teams. However, it is becoming more and more common for security teams to take on the responsibilities of securing the cloud. This is also true of organizations undergoing cloud migration and spinning up cloud infrastructure for the first time.

Notably, the usual approaches to other types of cybersecurity can’t be applied the exact same way to the cloud. With the inherent dynamism and flexibility of the cloud, the necessary security mindset differs greatly from those for the network or datacenters, with which security teams may be more familiar.

For example, IAM is both critical and distinct to cloud computing, and the associated policies, rules, and downstream impacts require intentional care. IAM rules not only govern people, but also non-human entities like service accounts, API keys, and OAuth tokens. These considerations are unique to cloud security, and established teams may need to learn new skills to reduce security gaps in the cloud.

Discover more about the teams that impact modern cloud security in the blog "Cloud Security Evolution: Why Security Teams are Taking the Lead."

The importance of visibility: The future of network security in the cloud

As organizations transition to cloud environments, they still have much of their data in on-premises networks, meaning that maintaining visibility across both on-premises and cloud environments is essential for securing critical assets and ensuring seamless operations. Without a unified security strategy, gaps between these infrastructures and the teams which manage them can leave organizations vulnerable to cyber-attacks.

Shared visibility across both on-premises and cloud environments unifies SecOps and DevOps teams, enabling them to generate actionable insights and develop a cohesive approach. This alignment helps confidently mitigate risks across the cloud and network while streamlining workflows and accelerating the cloud migration journey—all without compromising security or operational continuity.

Read more about the importance of end-to-end visibility in the modern threat landscape in the blog "Breaking Silos: Why Unified Security is Critical in Hybrid World."

Cloud security ciso's guide screenshot

Ready to transform your cloud security approach? Download the CISO's Guide to Cloud Security now!

References:

[1] Gartner, June 5, 2024, “The Expanding Enterprise Investment in Cloud Security,” Available at: https://www.gartner.com/en/newsroom/press-releases/2024-06-05-the-expanding-enterprise-investment-in-cloud-security

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Kellie Regan
Director, Product Marketing - Cloud Security

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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About the author
Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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