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April 16, 2025

Force Multiply Your Security Team with Agentic AI: How the Industry’s Only True Cyber AI Analyst™ Saves Time and Stop Threats

See how Darktrace Cyber AI Analyst™, an agentic AI virtual analyst, cuts through alert noise, accelerates threat response, and strengthens your security team — all without adding headcount.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Ed Metcalf
Senior Director of Product Marketing, AI & Innovation Products
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16
Apr 2025

With 90million investigations in 2024 alone, Darktrace Cyber AI Analyst TM is transforming security operations with AI and has added up to 30 Full Time Security Analysts to almost 10,000 security teams.

In today’s high-stakes threat landscape, security teams are overwhelmed — stretched thin by burnout, alert fatigue, and a constant barrage of fast-moving attacks. As traditional tools can’t keep up, many are turning to AI to solve these challenges. But not all AI is created equal, and no single type of AI can perform all the functions necessary to effectively streamline security operations, safeguard your organization and rapidly respond to threats.

Thus, a multi-layered AI approach is critical to enhance threat detection, investigation, and response and augment security teams. By leveraging multiple AI methods, such as machine learning, deep learning, and natural language processing, security systems become more adaptive and resilient, capable of identifying and mitigating complex cyber threats in real time. This comprehensive approach ensures that no single AI method's limitations compromise the overall security posture, providing a robust defense against evolving threats.

As leaders in AI in cybersecurity, Darktrace has been utilizing a multi-layered AI approach for years, strategically combining and layering a range of AI techniques to provide better security outcomes. One key component of this is our Cyber AI Analyst – a sophisticated agentic AI system that avoids the pitfalls of generative AI. This approach ensures expeditious and scalable investigation and analysis, accurate threat detection and rapid automated response, empowering security teams to stay ahead of today's sophisticated cyber threats.

In this blog we will explore:

  • What agentic AI is and why security teams are adopting it to deliver a set of critical functions needed in cybersecurity
  • How Darktrace’s Cyber AI AnalystTM is a sophisticated agentic AI system that uses a multi-layered AI approach to achieve better security outcomes and enhance SOC analysts
  • Introduce two new innovative machine learning models that further augment Cyber AI Analyst’s investigation and evaluation capabilities

The rise of agentic AI

To combat the overwhelming volume of alerts, the shortage of security professionals, and burnout, security teams need AI that can perform complex tasks without human intervention, also known as agentic AI. The ability of these systems to act autonomously can significantly improve efficiency and effectiveness. However, many attempts to implement agentic AI rely on generative AI, which has notable drawbacks.

Broadly speaking, agentic AI refers to artificial intelligence systems that act autonomously as "agents," capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with no or limited human intervention. Unlike traditional AI models that perform predefined tasks, it uses advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges and responding to varied inputs. In a narrower definition, agentic AI often uses generative large language models (LLMs) as its core, using this to plan tasks and interactions with other systems, iteratively feeding its output into its input to accomplish more tasks than are traditionally possible with a single prompt. When described in terms of technology rather than functionality, agentic AI would be deemed as AI using this kind of generative system.

In cybersecurity, agentic AI systems can be used to autonomously monitor traffic, identify unusual patterns or anomalies indicating potential threats, and take action to respond to these possible attacks. For example, they can handle incident response tasks such as isolating affected systems or patching vulnerabilities, and triaging alerts. This reduces the reliance on human analysts for routine tasks, allowing them to focus on high-priority incidents and strategic initiatives, thereby increasing the overall efficiency and effectiveness of the SOC.

Despite their potential, agentic AI systems with a generative AI core have notable limitations. Whether based on widely used foundation models or fully custom proprietary implementations, generative AI often struggles with poor reasoning and can produce incorrect conclusions. These models are prone to "hallucinations," where they generate false information, which can be magnified through iterative processes. Additionally, generative AI systems are particularly susceptible to inheriting biases from training data, leading to incorrect outcomes, and are vulnerable to adversarial attacks, such as prompt injection that manipulates the AI's decision-making process.

Thus, choosing the right agentic AI system is crucial for security teams to ensure accurate threat detection, streamline investigations, and minimize false positives. It's essential to look beyond generative AI-based systems, which can lead to false positives and missed threats, and adopt AI that integrates multiple techniques. By considering AI systems that leverage a variety of advanced methods, organizations can build a more robust and comprehensive security strategy.  

Industry’s most experienced agentic AI analyst

First introduced in 2019, Darktrace Cyber AI AnalystTM emerged as a groundbreaking, patented solution in the cybersecurity landscape. As the most experienced AI Analyst deployed to almost 10,000 customers worldwide, Cyber AI Analyst is a sophisticated example of agentic AI, aligning closely with our broad definition. Unlike generative AI-based systems, it uses a multi-layered AI approach - strategically combining and layering various AI techniques, both in parallel and sequentially – to autonomously investigate and triage alerts with speed and precision that outpaces human teams. By utilizing a diverse set of AI methods, including unsupervised machine learning, models trained on expert cyber analysts, and custom security-specific large language models, Cyber AI Analyst mirrors human investigative processes by questioning data, testing hypotheses, and reaching conclusions at machine speed and scale. It integrates data from various sources – including network, cloud, email, OT and even third-party alerts – to identify threats and execute appropriate responses without human input, ensuring accurate and reliable decision-making.

With its ability to learn and adapt using Darktrace's unique understanding of an organization’s environment, Cyber AI Analyst highlights anomalies and passes only the most relevant activity to human users. Every investigation is thoroughly explained with natural language summaries, providing transparent and interpretable AI insights. Unlike generative AI-based agentic systems, Cyber AI Analyst's outputs are based on a comprehensive understanding of the underlying data, avoiding inaccuracies and "hallucinations," thereby dramatically reducing risk of false positives.

90 million investigations. Zero burnout.

Building on six years of innovation since launch, Darktrace's Cyber AI Analyst continues to revolutionize security operations by automating time-consuming tasks and enabling teams to focus on strategic initiatives. In 2024 alone, the sophisticated AI system autonomously conducted 90 million investigations, its analysis and correlation during these investigations resulted in escalating just 3 million incidents for human validation and resulting in fewer than 500,000 incidents deemed critical to the security of the organization. This completely changed the security operations process, providing customers with an ability to investigate every relevant alert as an unprecedented alternative to detection engineering that avoids massive quantities of risk from the traditional approach.  Cyber AI Analyst performed the equivalent of 42 million hours of human investigation for relevant security alerts.

The benefits of Cyber AI Analyst will transform security operations as we know it today:

  • Autonomously investigates thousands of alerts, distilling them into a few critical incidents — saving security teams thousands of hours and removing risk from current “triage few” processes. [See how the State of Oklahoma gained 2,561 hours of investigation time and eliminated 3,142 alerts in 3 months]
  • It decreases critical incident discoverability from hours to minutes, enabling security teams to respond faster to potential threats that will severely impact their organization. Learn how South Coast Water District went from hours to minutes in incident discovery.
  • It reduces false positives by 90%, giving security teams confidence in its accuracy and output.
  • Delivers the output of up to 30 full-time analysts – without the cost, burnout, or ramp-up time, while elevating existing human security analysts to validation and response

Cyber AI Analyst allows security teams to allocate their resources more effectively, focusing on genuine threats rather than sifting through noise. This not only enhances productivity but also ensures that critical alerts are addressed promptly, minimizing potential damage and improving overall cyber resilience.

Always innovating - Next-generation AI models for cybersecurity

As empowering defenders with AI has never been more critical, Darktrace remains committed to driving innovation that helps our customers proactively reduce risk, strengthen their security posture, and uplift their teams. To further enhance security teams, Darktrace is introducing two next-generation AI models for cybersecurity within Cyber AI Analyst, including:

  • Darktrace Incident Graph Evaluation for Security Threats (DIGEST): Using graph neural networks, this model analyzes how attacks progress to predict which threats are likely to escalate — giving your team earlier warnings and sharper prioritization.  This means earlier warnings, better prioritization, and fewer surprises during active threats.
  • Darktrace Embedding Model for Investigation of Security Threats - Version 2 (DEMIST-2): This new language model is purpose-built for cybersecurity. With deep contextual understanding, it automates critical human-like analysis— like assessing hostnames, file sensitivity, and tracking users across environments. Unlike large general-purpose models, it delivers superior performance with a smaller footprint. Working across all our deployment types, including on-prem and cloud, it can run without internet access, keeping inference local.

Unlike the foundational LLMs that power many generative and agentic systems, these models are purpose-built for cybersecurity, supported by insights of over 200 security analysts and is capable of mimicking how an analyst thinks, to bring AI-based precision and depth of analysis into the SOC. By understanding how attacks evolve and predicting which threats are most likely to escalate, these machine learning models enable Cyber AI AnalystTM to provide earlier detection, sharper prioritization, and faster, more confident decision-making.

Conclusion

Darktrace Cyber AI AnalystTM redefines security operations with proven agentic AI — delivering autonomous investigations and faster response times, while significantly reducing false positives. With powerful new models like DIGEST and DEMIST-2, it empowers security teams to prioritize what matters, cut through noise, and stay ahead of evolving threats — all without additional headcount. As cyber risk grows, Cyber AI Analyst stands out as a force multiplier, driving efficiency, resilience, and confidence in every SOC.

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Learn more about Cyber AI Analyst

Explore the solution brief, learn how Cyber AI Analyst combines advanced AI techniques to deliver faster, more effective security outcomes

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Ed Metcalf
Senior Director of Product Marketing, AI & Innovation Products

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May 20, 2026

Prompt Security in Enterprise AI: Strengths, Weaknesses, and Common Approaches

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How enterprise AI Agents are changing the risk landscape  

Generative AI Agents are changing the way work gets done inside enterprises, and subsequently how security risks may emerge. Organizations have quickly realized that providing these agents with wider access to tooling, internal information, and granting permissions for the agent to perform autonomous actions can greatly increase the efficiency of employee workflows.

Early deployments of Generative AI systems led many organizations to scope individual components as self-contained applications: a chat interface, a model, and a prompt, with guardrails placed at the boundary. Research from Gartner has shown that while the volume and scope of Agentic AI deployments in enterprise environments is rapidly accelerating, many of the mechanisms required to manage risk, trust, and cost are still maturing.

The issue now resides on whether an agent can be influenced, misdirected, or manipulated in ways that leads to unsafe behavior across a broader system.

Why prompt security matters in enterprise AI

Prompt security matters in enterprise AI because prompts are the primary way users and systems interact with Agentic AI models, making them one of the earliest and most visible indicators of how these systems are being used and where risk may emerge.

For security teams, prompt monitoring is a logical starting point for understanding enterprise AI usage, providing insight into what types of questions are being asked and tasks are being given to AI Agents, how these systems are being guided, and whether interactions align with expected behavior. Complete prompt security takes this one step further, filtering out or blocking sensitive or dangerous content to prevent risks like prompt injection and data leakage.

However, visibility only at the prompt layer can create a false sense of security. Prompts show what was asked, but not always why it was asked, or what downstream actions were triggered by the agent across connected systems, data sources, or applications.

What prompt security reveals  

The primary function of prompt security is to minimize risks associated with generative and agentic AI use, but monitoring and analysis of prompts can also grant insight into use cases for particular agents and model. With comprehensive prompt security, security teams should be able to answer the following questions for each prompt:

  • What task was the user attempting to complete?
  • What data was included in the request, and was any of the data high-risk or confidential?
  • Was the interaction high-risk, potentially malicious, or in violation of company policy?
  • Was the prompt anomalous (in comparison to previous prompts sent to the agent / model)?

Improving visibility at this layer is a necessary first step, allowing organizations to establish a baseline for how AI systems are being used and where potential risks may exist.  

Prompt security alone does not provide a complete view of risk. Further data is needed to understand how the prompt is interpreted, how context is applied, what autonomous actions the agent takes (if any), or what downstream systems are affected. Understanding the outcome of a query is just as important for complete prompt security as understanding the input prompt itself – for example, a perfectly normal, low-risk prompt may inadvertently result in an agent taking a high-risk action.

Comprehensive AI security systems like Darktrace / SECURE AI can monitor and analyze both the prompt submitted to a Generative AI system, as well as the responses and chain-of-thought of the system, providing greater insight into the behavior of the system. Darktrace / SECURE AI builds on the core Darktrace methodology, learning the expected behaviors of your organization and identifying deviations from the expected pattern of life.

How organizations address prompt security today

As prompt-level visibility has become a focus, a range of approaches have emerged to make this activity more observable and controllable. Various monitoring and logging tools aim to capture prompt inputs to be analyzed after the fact.  

Input validation and filtering systems attempt to intervene earlier, inspecting prompts before they reach the model. These controls look for known jailbreak patterns, language indicative of adversarial attacks, or ambiguous instructions which could push the system off course.

Importantly, for a prompt security solution to be accurate and effective, prompts must be continually observed and governed, rather than treated as a point-in-time snapshot.  

Where prompt security breaks down in real environments

In more complex environments, especially those involving multiple agents or extensive tool use, AI security becomes harder to define and control.

Agent-to-Agent communications can be harder to monitor and trace as these happen without direct user interaction. Communication between agents can create routes for potential context leakage between agents, unintentional privilege escalation, or even data leakage from a higher privileged agent to a lower privileged one.

Risk is shaped not just by what is asked, but by the conditions in which that prompt operates and the actions an agent takes. Controls at the orchestration layer are starting to reflect this reality. Techniques such as context isolation, scoped memory, and role-based boundaries aim to limit how far a prompt’s influence can extend.  

Furthermore, Shadow AI usage can be difficult to monitor. AI systems that are deployed outside of formal governance structures and Generative AI systems hosted on unknown endpoints can fly under the radar and can go unseen by monitoring tools, leaving a critical opening where adversarial prompts may go undetected. Darktrace / SECURE AI features comprehensive detection of Shadow AI usage, helping organizations identify potential risk areas.

How prompt security fits in a broader AI risk model

Prompt security is an important starting point, but it is not a complete security strategy. As AI systems become more integrated into enterprise environments, the risks extend to what resources the system can access, how it interprets context, and what actions it is allowed to take across connected tools and workflows.

This creates a gap between visibility and control. Prompt security alone allows security teams to observe prompt activity but falls short of creating a clear understanding of how that activity translates into real-world impact across the organization.

Closing that gap requires a broader approach, one that connects signals across human and AI agent identities, SaaS, cloud, and endpoint environments. It means understanding not just how an AI system is being used, but how that usage interacts with the rest of the digital estate.

Prompt security, in that sense, is less of a standalone solution and more of an entry point into a larger problem: securing AI across the enterprise as a whole.

Explore how Darktrace / SECURE AI brings prompt security to enterprises

Darktrace brings more than a decade of AI expertise, built on an enterprise‑wide platform designed to operate in and understand the behaviors of the complex, ambiguous environments where today’s AI now lives. With Darktrace / SECURE AI, enterprises can safely adopt, manage, monitor, and build AI within their business.  

Learn about Darktrace / SECURE AI here.

Sign up today to stay informed about innovations across securing AI.

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Jamie Bali
Technical Author (AI) Developer

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May 20, 2026

State of AI Cybersecurity 2026: 77% of security stacks include AI, but trust is lagging

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Findings in this blog are taken from Darktrace’s annual State of AI Cybersecurity Report 2026.

AI is a contributing member of nearly every modern cybersecurity team. As we discussed earlier in this blog series, rapid AI adoption is expanding the attack surface in ways that security professionals have never before experienced while also empowering attackers to operate at unprecedented speed and scale. It’s only logical that defenders are harnessing the power of AI to fight back.

After all, AI can help cybersecurity teams spot the subtle signs of novel threats before humans can, investigate events more quickly and thoroughly, and automate response. But although AI has been widely adopted, this technology is also frequently misunderstood, and occasionally viewed with suspicion.

For CISOs, the cybersecurity marketplace can be noisy. Making sense of competing vendors’ claims to distinguish the solutions that truly deliver on AI’s full potential from those that do not isn’t always easy. Without a nuanced understanding of the different types of AI used across the cybersecurity stack, it is difficult to make informed decisions about which vendors to work with or how to gain the most value from their solutions. Many security leaders are turning to Managed Security Service Providers (MSSPs) for guidance and support.

The right kinds of AI in the right places?

Back in 2024, when we first conducted this annual survey, more than a quarter of respondents were only vaguely familiar with generative AI or hadn’t heard of it at all. Today, GenAI plays a role in 77% of security stacks. This percentage marks a rapid increase in both awareness and adoption over a relatively short period of time.

According to security professionals, different types of AI are widely integrated into cybersecurity tooling:

  • 67% report that their organization’s security stack uses supervised machine learning
  • 67% report that theirs uses agentic AI
  • 58% report that theirs uses natural language processing (NLP)
  • 35% report that theirs uses unsupervised machine learning

But their responses suggest that organizations aren’t always using the most valuable types of AI for the most relevant use cases.

Despite all the recent attention AI has gotten, supervised machine learning isn’t new. Cybersecurity vendors have been experimenting with models trained on hand-labeled datasets for over a decade. These systems are fed large numbers of examples of malicious activity – for instance, strains of ransomware – and use these examples to generalize common indicators of maliciousness – such as the TTPs of multiple known ransomware strains – so that the models can identify similar attacks in the future. This approach is more effective than signature-based detection, since it isn’t tied to an individual byte sequence or file hash. However, supervised machine learning models can miss patterns or features outside the training data set. When adversarial behavior shifts, these systems can’t easily pivot.

Unsupervised machine learning, by contrast, can identify key patterns and trends in unlabeled data without human input. This enables it to classify information independently and detect anomalies without needing to be taught about past threats. Unsupervised learning can continuously learn about an environment and adapt in real time.

One key distinction between supervised and unsupervised machine learning is that supervised learning algorithms require periodic updating and re-training, whereas unsupervised machine learning trains itself while it works.

The question of trust

Even as AI moves into the mainstream, security professionals are eyeing it with a mix of enthusiasm and caution. Although 89% say they have good visibility into the reasoning behind AI-generated outputs, 74% are limiting AI’s ability to take autonomous action in their SOC until explainability improves. 86% do not allow AI to take even small remediation actions without human oversight.

This model, commonly known as “human in the loop,” is currently the norm across the industry. It seems like a best-of-both-worlds approach that allows teams to experience the benefits of AI-accelerated response without relinquishing control – or needing to trust an AI system.

Keeping humans somewhat in the loop is essential for getting the best out of AI. Analysts will always need to review alerts, make judgement calls, and set guardrails for AI's behavior. Their input helps AI models better understand what “normal” looks like, improving their accuracy over time.

However, relying on human confirmation has real costs – it delays response, increases the cognitive burden analysts must bear, and creates potential coverage gaps when security teams are overwhelmed or unavailable. The traditional model, in which humans monitor and act on every alert, is no longer workable at scale.

If organizations depend too heavily on in-the-loop humans, they risk recreating the very problem AI is meant to solve: backlogs of alerts waiting for analyst review. Removing the human from the loop can buy back valuable time, which analysts can then invest in building a proactive security posture. They can also focus more closely on the most critical incidents, where human attention is truly needed.

Allowing AI to operate autonomously requires trust in its decision-making. This trust can be built gradually over time, with autonomous operations expanding as trust grows. But it also requires knowledge and understanding of AI — what it is, how it works, and how best to deploy it at enterprise scale.

Looking for help in all the right places

To gain access to these capabilities in a way that’s efficient and scalable, growing numbers of security leaders are looking for outsourced support. In fact, 85% of security professionals prefer to obtain new SOC capabilities in the form of a managed service.

This makes sense: Managed Security Service Providers (MSSPs) can deliver deep, continuously available expertise without the cost and complexity of building an in-house team. Outsourcing also allows organizations to scale security coverage up or down as needs change, stay current with evolving threats and regulatory requirements, and leverage AI-native detection and response without needing to manage the AI tools themselves.

Preferences for MSSP-delivered security operations are particularly strong in the education, energy (87%), and healthcare sectors. This makes sense: all are high-value targets for threat actors, and all tend to have limited cybersecurity budgets, so the need for a partner who can deliver affordable access to expertise at scale is strong. Retailers also voiced a strong preference for MSSP-delivered services. These companies are tasked with managing large volumes of consumer personal and financial data, and with transforming an industry traditionally thought of as a late adopter to a vanguard of cyber defense. Technology companies, too, have a marked preference for SOC capabilities delivered by MSSPs. This may simply be because they understand the complexity of the threat landscape – and the advantages of specialized expertise — so well.

In order to help as many organizations as possible – from major enterprises to small and midmarket companies – benefit from enterprise-grade, AI-native security, Darktrace is making it easier for MSSPs to deliver its technology. The ActiveAI Security Portal introduces an alert dashboard designed to increase the speed and efficiency of alert triage, while a new AI-powered managed email security solution is giving MSSPs an edge in the never-ending fight against advanced phishing attacks – helping partners as well as organizations succeed on the frontlines of cyber defense.

Explore the full State of AI Cybersecurity 2026 report for deeper insights into how security leaders are responding to AI-driven risks.

Learn more about securing AI in your enterprise.

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