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August 4, 2019

Lessons from the Capital One Breach on Cloud Security

Explore the implications of the Capital One breach on cloud security and strategies for improving your organization's defenses.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations
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04
Aug 2019

By all accounts, Capital One defended its customers’ data with the imposing array of cyber security tools that you’d expect from one of the largest banks in the United States. And yet a lone hacker managed to bypass those tools and obtain the sensitive personal information of more than one hundred million people, a breach that will likely cost the bank well over a hundred million dollars when all is said and done.

The hacker — a former employee of Amazon Web Services, which hosted the data that was exfiltrated — gained access to the sensitive files by exploiting a misconfiguration in one of Capital One’s application firewalls. This firewall was meant to secure a Capital One web application and when the hacker found the misconfiguration vulnerability, they were able to steal critical passwords. This initial credential compromise allowed the threat actor to escalate privileges and consequently gain access to the valuable AWS-hosted data.

Such customer-side cloud security misconfigurations have become a favorite target for cyber-criminals. In fact, Gartner predicts that 99% of cloud security failures through 2023 will have occurred in the customer’s portion of the Shared Responsibility Model.

The fundamental flaw

At a time when virtually all enterprises have adopted cloud infrastructures that expand and evolve as needed, configuring firewalls and other endpoint protections to remain properly positioned can be a daunting challenge. Moreover, modern developers now have the ability to spin up a cloud instance in minutes, often without having to consult their firm’s security team. As a consequence of the speed, scale, and complexity of development in cloud ecosystems, the overwhelming majority of organizations lack visibility over their own cloud environments.

While nearly half of organizations don’t even bother looking for malware on the cloud, Capital One had a relatively mature cloud security posture — at least by traditional standards. It is therefore all the more alarming that the bank didn’t become aware of the breach until more than three months after the fact, when it received a tip from an outsider who’d stumbled upon the stolen data. That a major financial institution was blind to this level of compromise demonstrates the urgency of rethinking cloud security.

Cloud platforms are changing the network perimeter paradigm, complexifying digital borders and creating new threat surfaces. Meanwhile, cloud security controls that offer a static, rules-based approach fail to respond to this new landscape and protect against today’s attacks.

Of course, there is no silver bullet when it comes to cyber defense — and that goes double for the cloud. Motivated attackers will inevitably find a way inside the dynamic perimeters of IaaS and SaaS environments, whether via insider knowledge, critical misconfigurations, personalized phishing emails, or mechanisms that have yet to be seen. The path forward, then, is to use artificial intelligence to understand how users behave across digital infrastructure, an understanding that shines a light on the subtle behavioral shifts indicative of a threat.

Demystifying the cloud

The latest Cyber AI security tools aim to do just that: observing traffic activity across AWS and other CSPs to learn an evolving sense how each unique company uses their cloud environment. Indeed, this ability to distinguish between normal and abnormal behavior proved decisive when a financial services company using Darktrace AI to secure their cloud ecosystem faced an attack strikingly similar to the Capital One breach. The firm was hosting a number of critical applications on virtual machines in the cloud — some of which were meant to be public-facing, some of which were not. When configuring its native cloud controls, however, the firm mistakenly left one of its private applications exposed to the Internet, rather than isolated behind a firewall.

The exposed application was eventually discovered and targeted by cyber-criminals who were scanning the Internet via Shodan, a search engine that locates Internet-connected assets. Within seconds, Darktrace’s AI detected that the application was receiving an unusual amount of incoming connection attempts from a wide range of rare external sources and alerted the security team — which had been unaware of the misconfiguration. This “unusual” volume of “rare” connections might well have been normal for a different company, application or virtual machine, but Cyber AI’s bespoke knowledge of ‘self’ for the organization revealed the activity to be anomalous in this exact case.

By employing such AI systems, we can gain the necessary knowledge of complex cloud environments to catch threats in their nascent stages — before they escalate into crises. Ultimately, the cloud promises to unlock new heights of efficiency and novel forms of collaboration, so long as we’re willing to adopt equally innovative security tools. Because while there may never be a silver bullet for safeguarding cloud services, AI does offer hope for a silver lining.

Correction: An earlier version of this blog characterized cloud infrastructure as ‘borderless’; it has since been edited with attention to the complexity of the changing network perimeter paradigm presented by cloud infrastructure.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations

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June 1, 2026

効率化の裏にあるリスク:AI導入が製造現場にもたらす見えない脆弱性

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AIエージェントが製造業に与える影響

製造業界のセキュリティチームやIT担当者は、生産を守り、稼働時間を維持し、重要資産を保護するという絶え間ないプレッシャー下にあります。そしてAIは非常に大きなチャンスとともに、新たなサイバーリスクももたらしています。製造業全体で、AIはワークフローや意思決定に組み込まれつつあり、自律型AIエージェントが従業員やシステムに代わって行動する場面が増えています。

エージェント型システムは独立して行動できるため強力ですが、その同じ自律性がサイバーリスク、運用上のリスクも生み出します。エージェントは広範な権限を持ち、複雑なタスクの実行、意思決定、ツールや外部システムとのやり取りを、ほとんどまたは全く人間の介入なしに行うことができます。

あらかじめ定義されたタスクを実行する従来のAIモデルとは異なり、AIエージェントは高度なテクニックを使用して人間の意思決定プロセスを模倣することにより、新たな課題に動的に適応し、また自らの判断に基づいて意思決定し、アクションを実行します。彼らは業務の上では従業員のように見えますが、人間が持つ判断力、倫理観、または行動の結果に対する恐れが欠けています。これは、サイバー犯罪者によって簡単に操られる可能性があることを意味しており、OTネットワーク全体に埋め込まれたAIエージェントは、データ漏洩をはるかに超える脅威を生み出します。たとえば、BMWでは、AI は溶接プロセスのエラーの発生を識別するのに使われています。同社のスパータンバーグ(米サウスカロライナ州)の工場では、すべてのSUVフレーム上の300-400個のスタッドの溶接をAIが監視し、スタッドの配置間違いや欠陥を検知し直ちに修正します。このAIシステムが破損すれば壊滅的な品質管理問題につながる恐れがあります。

製造全体にエージェント型AIシステムを導入することについて多くのセキュリティチームはさまざまな懸念を示しています。ダークトレースの行ったAIサイバーセキュリティの現状調査では、製造業のセキュリティプロフェッショナルの78%が従業員によるAIエージェントの利用に懸念を抱いており、これは彼らの最も大きな危惧でした。それに続く問題点が従業員によるCopilotやChatGPT等の生成AIツールの使用であり、製造業のセキュリティプロフェッショナルの76%が懸念を抱いていました。これらのツールがますます多くのビジネスデータやプロセスにアクセスし、組織内でより多くの自律性を持つようになるにつれ、エージェントのアクティビティがほとんど可視化されていない現在、セキュリティチームにおいては機密データの露出(60%)や偶発的なポリシーおよび規制違反(59%)への懸念が高まっています。

外部からのAIによる脅威も急激に進化

製造業を変革しているのと同じAIの能力が、サイバー攻撃の形も変貌させています。

AIにより攻撃者は偵察を自動化し、標的をより高度に絞り込み、リアルタイムで適応できるようになっています。かつては人手による作業と時間を要していたことが、今では継続的かつ大規模に実行できるようになりました。そして、製造業はすでにその影響を実感しています。当社が調査した製造業のセキュリティプロフェッショナルの76%は、すでにAIを活用した脅威の影響を受けており、90%がAIによってソーシャルエンジニアリング攻撃の成功率が高まっていると回答しています。

また、攻撃のテクニック自体も進化しています。製造業界全体で、AIを利用した攻撃の経路の多様化に対する懸念が高まっています。特にリアルタイムで進化する適応型マルウェアについて、調査対象の製造業のセキュリティプロフェッショナルの半数近く(49%)が懸念しており、これは全産業の平均よりも9%高い数値です。AIを使った適応型マルウェアに続くその他の懸念には次が含まれます:

  • 自動化された脆弱性スキャンとエクスプロイトチェイニング(48%):Anthropicの新しいMythos AIモデルにより脆弱性探索が深刻化する中で、この問題は一層差し迫ったものとなっています。
  • 超パーソナライズされたフィッシングキャンペーン(46%):フィッシングは依然としてハッカーの主力兵器の1つであり、AIによってフィッシングメールはより説得力が高く検知困難なものとなり、その効果は増幅されました。

これは単に攻撃の量の増加だけでなく、攻撃の展開につれて静的な防御が対応できるよりも速く進化する脅威への変化なのです。

こうした認識が高まっているにもかかわらず、製造業の多くはまだこの変化に対応する準備ができていません。半数以上(51%)がAI駆動の脅威への準備が十分にできていないと回答し、AIの導入を管理する正式なポリシーを持っている組織はわずか37%でした。  

可視性、コンテキスト、およびガードレールを通じてAIのセキュリティを確保

これらの問題に対処するためにAIイノベーションを遅らせる必要はありません。それには、AIと同じスピードと規模で動作できる、これまでとは異なるアプローチのセキュリティが必要です。具体的には、製造業がAIの力を活用する上で、次の3つの優先課題が浮上しています。

可視性はすべての土台  

AIがどこで使用されているか、何にアクセスできるか、そしてITおよびOT環境にわたってどのように動作するかを理解する必要があります。それがなければ、リスクを測定したり管理したりすることはできません。ダークトレースの調査において、製造業のセキュリティプロフェッショナルの91%が、AIを信頼する前に、それがどのように意思決定を行うかを理解する必要があると回答したのは当然のことです。OT環境においてこのことはさらに重要です。稼働の中断は安全や環境、財務、および評判に大きな影響を及ぼすからです。

可視性をアクションにつなげるにはコンテキストが必要  

AIによって形作られる環境において、正常とされる挙動は絶えず変化します。つまり、脅威を検知するにはビヘイビアベースのアプローチが必要なのです。組織全体で生活パターンを理解し、わずかな逸脱をリアルタイムに検知すること- これは従来のセキュリティとリスク管理に対するアプローチからの根本的な変化です。

エージェントからの露出を防ぐガードレール  

AIシステムがより大きな責任を担うようになるなかで、組織はAIが何をできるか、そしていつ独立して行動できるかについて、明確な境界を設ける必要があります。これらのコントロールは何かがあってから適用されるのではなく、システム自体に組み込んでおかなければなりません。  

製造業のITおよびOT環境におけるAIエージェントのセキュリティ

エージェント型AIの出現は製造業を変革し、次世代のオペレーションを支える一方で、脅威ランドスケープも一変させています。これは単なる脅威の増加ではなく、自律型システムへの移行、挙動の絶え間ない変化、そしてマシンスピードで進行するリスクです。AIを活用しつつリスクを管理するという課題に取り組む組織にとって、可視性、コンテキスト、ガードレールはセキュリティの基盤となります。

Darktraceはこの基盤を実現することにより、製造業の安全なAIアプローチ構築を支援します。ITおよびOT環境全体を可視化し、異常なアクティビティに対するリアルタイムの検知および対応を提供することにより、従業員が使用するプロンプトや構築するエージェントから、それらのエージェントの環境全体での動作に至るまで、AIアクティビティの理解を可能にします。これにより、AIの導入を拡大する製造業はコントロールを犠牲にすることなくイノベーションの基盤を構築することができます。

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Oakley Cox
Director of Product

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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