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June 23, 2023

How Darktrace Quickly Foiled An Information Stealer

Discover how Darktrace thwarted the CryptBot malware in just 2 seconds. Learn about this fast-moving threat and the defense strategies employed.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Alexandra Sentenac
Cyber Analyst
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23
Jun 2023

The recent trend of threat actors using information stealer malware, designed to gather and exfiltrate confidential data, shows no sign of slowing. With new or updated info-stealer strains appearing in the wild on a regular basis, it came as no surprise to see a surge in yet another prolific variant in late 2022, CryptBot.

What is CryptBot?

CryptBot is a Windows-based trojan malware that was first discovered in the wild in December 2019. It belongs to the prolific category of information stealers whose primary objective, as the name suggests, is to gather information from infected devices and send it to the threat actor.

ZeuS was reportedly the first info-stealer to be discovered, back in 2006. After its code was leaked, many other variants came to light and have been gaining popularity amongst cyber criminals [1] [2] [3]. Indeed, Inside the SOC has discussed multiple infections across its customer base associated with several types of stealers in the past months [4] [5] [6] [7]. 

The Darktrace Threat Research team investigated CryptBot infections on the digital environments of more than 40 different Darktrace customers between October 2022 and January 2023. Darktrace DETECT™ and its anomaly-based approach to threat detection allowed it to successfully identify the unusual activity surrounding these info-stealer infections on customer networks. Meanwhile, Darktrace RESPOND™, when enabled in autonomous response mode, was able to quickly intervene and prevent the exfiltration of sensitive company data.

Why is info-stealer malware popular?

It comes as no surprise that info-stealers have “become one of the most discussed malware types on the cybercriminal underground in 2022”, according to Accenture’s Cyber Threat Intelligence team [10]. This is likely in part due to the fact that:

More sensitive data on devices

Due to the digitization of many aspects of our lives, such as banking and social interactions, a trend accelerated by the COVID-19 pandemic.

Cost effective

Info-stealers provide a great return on investment (ROI) for threat actors looking to exfiltrate data without having to do the traditional internal reconnaissance and data transfer associated with data theft. Info-stealers are usually cheap to purchase and are available through Malware-as-a-Service (MaaS) offerings, allowing less technical and resourceful threat actors in on the stealing action. This makes them a prevalent threat in the malware landscape. 

How does CryptBot work?

The techniques employed by info-stealers to gather and exfiltrate data as well as the type of data targeted vary from malware to malware, but the data targeted typically includes login credentials for a variety of applications, financial information, cookies and global information about the infected computer [8]. Given its variety and sensitivity, threat actors can leverage the stolen data in several ways to make a profit. In the case of CryptBot, the data obtained is sold on forums or underground data marketplaces and can be later employed in higher profile attacks [9]. For example, stolen login information has previously been leveraged in credential-based attacks, which can successfully bypass authentication-based security measures, including multi-factor authentication (MFA). 

CryptBot functionalities

Like many information stealers, CryptBot is designed to steal a variety of sensitive personal and financial information such as browser credentials, cookies and history information and social media accounts login information, as well as cryptocurrency wallets and stored credit card information [11]. General information (e.g., OS, installed applications) about the infected computer is also retrieved. Browsers targeted by CryptBot include Chrome, Firefox, and Edge. In early 2022, CryptBot’s code was revamped in order to streamline its data extraction capabilities and improve its overall efficiency, an update that coincided with a rise in the number of infections [11] [12].

Some of CryptBot's functionalities were removed and its exfiltration process was streamlined, which resulted in a leaner payload, around half its original size and a quicker infection process [11]. Some of the features removed included sandbox detection and evasion functionalities, the collection of desktop text files and screen captures, which were deemed unnecessary. At the same time, the code was improved in order to include new Chrome versions released after CryptBot’s first appearance in 2019. Finally, its exfiltration process was simplified: prior to its 2022 update, the malware saved stolen data in two separate folders before sending it to two separate command and control (C2) domains. Post update, the data is only saved in one location and sent to one C2 domain, which is hardcoded in the C2 transmission function of the code. This makes the infection process much more streamlined, taking only a few minutes from start to finish. 

Aside from the update to its malware code, CryptBot regularly updates and refreshes its C2 domains and dropper websites, making it a highly fluctuating malware with constantly new indicators of compromise and distribution sites. 

Even though CryptBot is less known than other info-stealers, it was reportedly infecting thousands of devices daily in the first months of 2020 [13] and its continued prevalence resulted in Google taking legal action against its distribution infrastructure at the end of April 2023 [14].  

How is CryptBot obtained?

CryptBot is primarily distributed through malicious websites offering free and illegally modified software (i.e., cracked software) for common commercial programs (e.g., Microsoft Windows and Office, Adobe Photoshop, Google Chrome, Nitro PDF Pro) and video games. From these ‘malvertising’ pages, the user is redirected through multiple sites to the actual payload dropper page [15]. This distribution method has seen a gain in popularity amongst info-stealers in recent months and is also used by other malware families such as Raccoon Stealer and Vidar [16] [17].

A same network of cracked software websites can be used to download different malware strains, which can result in multiple simultaneous infections. Additionally, these networks often use search engine optimization (SEO) in order to make adverts for their malware distributing sites appear at the top of the Google search results page, thus increasing the chances of the malicious payloads being downloaded.

Furthermore, CryptBot leverages Pay-Per-Install (PPI) services such as 360Installer and PrivateLoader, a downloader malware family used to deliver payloads of multiple malware families operated by different threat actors [18] [19] [20]. The use of this distribution method for CryptBot payloads appears to have stemmed from its 2022 update. According to Google, 161 active domains were associated with 360Installer, of which 90 were associated with malware delivery activities and 29 with the delivery of CryptBot malware specifically. Google further identified hundreds of domains used by CryptBot as C2 sites, all of which appear to be hosted on the .top top-level domain [21].

This simple yet effective distribution tactic, combined with the MaaS model and the lucrative prospects of selling the stolen data resulted in numerous infections. Indeed, CryptBot was estimated to have infected over 670,000 computers in 2022 [14]. Even though the distribution method chosen means that most of the infected devices are likely to be personal computers, bring your own device (BYOD) policies and users’ tendency to reuse passwords means that corporate environments are also at risk. 

CryptBot Attack Overview

In some cases observed by Darktrace, after connecting to malvertising websites, devices were seen making encrypted SSL connections to file hosting services such as MediaFire or Mega, while in others devices were observed connecting to an endpoint associated with a content delivery network. This is likely the location from where the malware payload was downloaded alongside cracked software, which is executed by the unsuspecting user. As the user expects to run an executable file to install their desired software, the malware installation often happens without the user noticing.

Some of the malvertising sites observed by Darktrace on customer deployments were crackful[.]com, modcrack[.]net, windows-7-activator[.]com and office-activator[.]com. However, in many cases detected by Darktrace, CryptBot was propagated via websites offering trojanized KMSPico software (e.g., official-kmspico[.]com, kmspicoofficial[.]com). KMSPico is a popular Microsoft Windows and Office product activator that emulates a Windows Key Management Services (KMS) server to activate licenses fraudulently. 

Once it has been downloaded and executed, CryptBot will search the system for confidential information and create a folder with a seemingly randomly generated name, matching the regex [a-zA-Z]{10}, to store the gathered sensitive data, ready for exfiltration. 

Figure 1: Packet capture (PCAP) of an HTTP POST request showing the file with the stolen data being sent over the connection.
Figure 1: Packet capture (PCAP) of an HTTP POST request showing the file with the stolen data being sent over the connection.

This data is then sent to the C2 domain via HTTP POST requests on port 80 to the URI /gate.php. As previously stated, CryptBot C2 infrastructure is changed frequently and many of the domains seen by Darktrace had been registered within the previous 30 days. The domain names detected appeared to have been generated by an algorithm, following the regex patterns [a-z]{6}[0-9]{2,3}.top or [a-z]{6}[0-9]{2,3}.cfd. In several cases, the C2 domain had not been flagged as malicious by other security vendors or had just one detection. This is likely because of the frequent changes in the C2 infrastructure operated by the threat actors behind CryptBot, with new malicious domains being created periodically to avoid detection. This makes signature-based security solutions much less efficient to detect and block connections to malicious domains. Additionally, the fact that the stolen data is sent over regular HTTP POST requests, which are used daily as part of a multitude of legitimate processes such as file uploads or web form submissions, allows the exfiltration connections to blend in with normal and legitimate traffic making it difficult to isolate and detect as malicious activity. 

In this context, anomaly-based security detections such as Darktrace DETECT are the best way to pick out these anomalous connections amidst legitimate Internet traffic. In the case of CryptBot, two DETECT models were seen consistently breaching for CryptBot-related activity: ‘Device / Suspicious Domain’, breaching for connections to 100% rare C2 .top domains, and ‘Anomalous Connection / POST to PHP on New External Host’, breaching on the data exfiltration HTTP POST request. 

In deployments where Darktrace RESPOND was deployed, a RESPOND model breached within two seconds of the first HTTP POST request. If enabled in autonomous mode, RESPOND would block the data exfiltration connections, thus preventing the data safe from being sold in underground forums to other threat actors. In one of the cases investigated by Darktrace’s Threat Research team, DETECT was able to successfully identify and alert the customer about CryptBot-related malicious activity on a device that Darktrace had only begun to monitor one day before, showcasing how fast Darktrace’s Self-Learning AI learns every nuance of customer networks and the devices within it.

In most cases investigated by Darktrace, fewer than 5 minutes elapsed between the first connection to the endpoint offering free cracked software and the data being exfiltrated to the C2 domain. For example, in one of the attack chains observed in a university’s network, a device was seen connecting to the 100% rare endpoint official-kmspico[.]com at 16:53:47 (UTC).

Device Event Log showing SSL connections to the official-kmspico[.]com malvertising website.
Figure 2: Device Event Log showing SSL connections to the official-kmspico[.]com malvertising website.

One minute later, at 16:54:19 (UTC), the same device was seen connecting to two mega[.]co[.]nz subdomains and downloading around 13 MB of data from them. As mentioned previously, these connections likely represent the CryptBot payload and cracked software download.

Device Event Log showing SSL connections to mega[.]com endpoints following the connection to the malvertising site.
Figure 3: Device Event Log showing SSL connections to mega[.]com endpoints following the connection to the malvertising site.

At 16:56:01 (UTC), Darktrace detected the device making a first HTTP POST request to the 100% rare endpoint, avomyj24[.]top, which has been associated with CryptBot’s C2 infrastructure [22]. This initial HTTP POST connection likely represents the transfer of confidential data to the attacker’s infrastructure.

Device Event Log showing HTTP connections made by the infected device to the C2 domain. 
Figure 4: Device Event Log showing HTTP connections made by the infected device to the C2 domain. 

The full attack chain, from visiting the malvertising website to the malicious data egress, took less than three minutes to complete. In this circumstance, the machine-speed detection and response capabilities offered by Darktrace DETECT and RESPOND are paramount in order to stop CryptBot before it can successfully exfiltrates sensitive data. This is an incredibly quick infection timeline, with no lateral movement nor privilege escalation required to carry out the malware’s objective. 

Device Event Log showing the DETECT and RESPOND models breached during the attack. 
Figure 5: Device Event Log showing the DETECT and RESPOND models breached during the attack. 

Darktrace Cyber AI Analyst incidents were also generated as a result of this activity, displaying all relevant information in one panel for easy review by customer security teams.

Cyber AI Analyst event log showing the HTTP connections made by the breach device to the C2 endpoint.
Figure 6: Cyber AI Analyst event log showing the HTTP connections made by the breach device to the C2 endpoint.

Conclusion 

CryptBot info-stealer is fast, efficient, and apt at evading detection given its small size and swift process of data gathering and exfiltration via legitimate channels. Its constantly changing C2 infrastructure further makes it difficult for traditional security tools that really on rules and signatures or known indicators of compromise (IoCs) to detect these infections. 

In the face of such a threat, Darktrace’s anomaly-based detection allows it to recognize subtle deviations in a device’s pattern of behavior that may signal an evolving threat and instantly bring it to the attention of security teams. Darktrace DETECT is able to distinguish between benign activity and malicious behavior, even from newly monitored devices, while Darktrace RESPOND can move at machine-speed to prevent even the fastest moving threat actors from stealing confidential company data, as it demonstrated here by stopping CryptBot infections in as little as 2 seconds.

Credit to Alexandra Sentenac, Cyber Analyst, Roberto Romeu, Senior SOC Analyst

Darktrace Model Detections  

AI Analyst Coverage 

  • Possible HTTP Command and Control  

DETECT Model Breaches  

  • Device / Suspicious Domain 
  • Anomalous Connection / POST to PHP on New External Host 
  • Anomalous Connection / Multiple HTTP POSTs to Rare Hostname 
  • Compromise / Multiple SSL to Rare DGA Domains

List of IOCs

Indicator Type Description
luaigz34[.]top Hostname CryptBot C2 endpoint
watibt04[.]top Hostname CryptBot C2 endpoint
avolsq14[.]top Hostname CryptBot C2 endpoint

MITRE ATT&CK Mapping

Category Technique Tactic
INITIAL ACCESS Drive-by Compromise - T1189 N/A
COMMAND AND CONTROL Web Protocols - T1071.001 N/A
COMMAND AND CONTROL Domain Generation Algorithm - T1568.002 N/A

References

[1] https://www.malwarebytes.com/blog/threats/info-stealers

[2] https://cybelangel.com/what-are-infostealers/

[3] https://ke-la.com/information-stealers-a-new-landscape/

[4] https://darktrace.com/blog/vidar-info-stealer-malware-distributed-via-malvertising-on-google

[5] https://darktrace.com/blog/a-surge-of-vidar-network-based-details-of-a-prolific-info-stealer 

[6] https://darktrace.com/blog/laplas-clipper-defending-against-crypto-currency-thieves-with-detect-respond

[7] https://darktrace.com/blog/amadey-info-stealer-exploiting-n-day-vulnerabilities 

[8] https://cybelangel.com/what-are-infostealers/

[9] https://webz.io/dwp/the-top-10-dark-web-marketplaces-in-2022/

[10] https://www.accenture.com/us-en/blogs/security/information-stealer-malware-on-dark-web

[11] https://www.bleepingcomputer.com/news/security/revamped-cryptbot-malware-spread-by-pirated-software-sites/

[12] https://blogs.blackberry.com/en/2022/03/threat-thursday-cryptbot-infostealer

[13] https://www.deepinstinct.com/blog/cryptbot-how-free-becomes-a-high-price-to-pay

[14] https://blog.google/technology/safety-security/continuing-our-work-to-hold-cybercriminal-ecosystems-accountable/

[15] https://asec.ahnlab.com/en/31802/

[16] https://darktrace.com/blog/the-last-of-its-kind-analysis-of-a-raccoon-stealer-v1-infection-part-1

[17] https://www.trendmicro.com/pt_br/research/21/c/websites-hosting-cracks-spread-malware-adware.html

[18] https://intel471.com/blog/privateloader-malware

[19] https://cyware.com/news/watch-out-pay-per-install-privateloader-malware-distribution-service-is-flourishing-888273be 

[20] https://regmedia.co.uk/2023/04/28/handout_google_cryptbot_complaint.pdf

[21] https://www.bankinfosecurity.com/google-wins-court-order-to-block-cryptbot-infrastructure-a-21905

[22] https://github.com/stamparm/maltrail/blob/master/trails/static/malware/cryptbot.txt

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Alexandra Sentenac
Cyber Analyst

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November 13, 2025

Unmasking Vo1d: Inside Darktrace’s Botnet Detection

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What is vo1d APK malware?

Vo1d malware first appeared in the wild in September 2024 and has since evolved into one of the most widespread Android botnets ever observed. This large-scale Android malware primarily targets smart TVs and low-cost Android TV boxes. Initially, Vo1d was identified as a malicious backdoor capable of installing additional third-party software [1]. Its functionality soon expanded beyond the initial infection to include deploying further malicious payloads, running proxy services, and conducting ad fraud operations. By early 2025, it was estimated that Vo1d had infected 1.3 to 1.6 million devices worldwide [2].

From a technical perspective, Vo1d embeds components into system storage to enable itself to download and execute new modules at any time. External researchers further discovered that Vo1d uses Domain Generation Algorithms (DGAs) to create new command-and-control (C2) domains, ensuring that regardless of existing servers being taken down, the malware can quickly reconnect to new ones. Previous published analysis identified dozens of C2 domains and hundreds of DGA seeds, along with new downloader families. Over time, Vo1d has grown increasingly sophisticated with clear signs of stronger obfuscation and encryption methods designed to evade detection [2].

Darktrace’s coverage

Earlier this year, Darktrace observed a surge in Vo1d-related activity across customer environments, with the majority of affected customers based in South Africa. Devices that had been quietly operating as expected began exhibiting unusual network behavior, including excessive DNS lookups. Open-source intelligence (OSINT) has long highlighted South Africa as one of the countries most impacted by Vo1d infections [2].

What makes the recent activity particularly interesting is that the surge observed by Darktrace appears to be concentrated specifically in South African environments. This localized spike suggests that a significant number of devices may have been compromised, potentially due to vulnerable software, outdated firmware, or even preloaded malware. Regions with high prevalence of low-cost, often unpatched devices are especially susceptible, as these everyday consumer electronics can be quietly recruited into the botnet’s network. This specifically appears to be the case with South Africa, where public reporting has documented widespread use of low-cost boxes, such as non-Google-certified Android TV sticks, that frequently ship with outdated firmware [3].

The initial triage highlighted the core mechanism Vo1d uses to remain resilient: its use of DGA. A DGA deterministically creates a large list of pseudo-random domain names on a predictable schedule. This enables the malware to compute hundreds of candidate domains using the same algorithm, instead of using a hard-coded single C2 hostname that defenders could easily block or take down. To ensure reproducible from the infected device’s perspective, Vo1d utilizes DGA seeds. These seeds might be a static string, a numeric value, or a combination of underlying techniques that enable infected devices to generate the same list of candidate domains for a time window, provided the same DGA code, seed, and date are used.

Interestingly, Vo1d’s DGA seeds do not appear to be entirely unpredictable, and the generated domains lack fully random-looking endings. As observed in Figure 1, there is a clear pattern in the names generated. In this case, researchers identified that while the first five characters would change to create the desired list of domain names, the trailing portion remained consistent as part of the seed: 60b33d7929a, which OSINT sources have linked to the Vo1d botnet. [2]. Darktrace’s Threat Research team also identified a potential second DGA seed, with devices in some cases also engaging in activity involving hostnames matching the regular expression /[a-z]{5}fc975904fc9\.(com|top|net). This second seed has not been reported by any OSINT vendors at the time of writing.

Another recurring characteristic observed across multiple cases was the choice of top-level domains (TLDs), which included .com, .net, and .top.

Figure 1: Advanced Search results showing DNS lookups, providing a glimpse on the DGA seed utilized.

The activity was detected by multiple models in Darktrace / NETWORK, which triggered on devices making an unusually large volume of DNS requests for domains uncommon across the network.

During the network investigation, Darktrace analysts traced Vo1d’s infrastructure and uncovered an interesting pattern related to responder ASNs. A significant number of connections pointed to AS16509 (AMAZON-02). By hosting redirectors or C2 nodes inside major cloud environments, Vo1d is able to gain access to highly available and geographically diverse infrastructure. When one node is taken down or reported, operators can quickly enable a new node under a different IP within the same ASN. Another feature of cloud infrastructure that hardens Vo1d’s resilience is the fact that many organizations allow outbound connections to cloud IP ranges by default, assuming they are legitimate. Despite this, Darktrace was able to identify the rarity of these endpoints, identifying the unusualness of the activity.

Analysts further observed that once a generated domain successfully resolved, infected devices consistently began establishing outbound connections to ephemeral port ranges like TCP ports 55520 and 55521. These destination ports are atypical for standard web or DNS traffic. Even though the choice of high-numbered ports appears random, it is likely far from not accidental. Commonly used ports such as port 80 (HTTP) or 443 (HTTPS) are often subject to more scrutiny and deeper inspection or content filtering, making them riskier for attackers. On the other hand, unregistered ports like 55520 and 55521 are less likely to be blocked, providing a more covert channel that blends with outbound TCP traffic. This tactic helps evade firewall rules that focus on common service ports. Regardless, Darktrace was able to identify external connections on uncommon ports to locations that the network does not normally visit.

The continuation of the described activity was identified by Darktrace’s Cyber AI Analyst, which correlated individual events into a broader interconnected incident. It began with the multiple DNS requests for the algorithmically generated domains, followed by repeated connections to rare endpoints later confirmed as attacker-controlled infrastructure. Cyber AI Analyst’s investigation further enabled it to categorize the events as part of the “established foothold” phase of the attack.

Figure 2: Cyber AI Analyst incident illustrating the transition from DNS requests for DGA domains to connections with resolved attacker-controlled infrastructure.

Conclusion

The observations highlighted in this blog highlight the precision and scale of Vo1d’s operations, ranging from its DGA-generated domains to its covert use of high-numbered ports. The surge in affected South African environments illustrate how regions with many low-cost, often unpatched devices can become major hubs for botnet activity. This serves as a reminder that even everyday consumer electronics can play a role in cybercrime, emphasizing the need for vigilance and proactive security measures.

Credit to Christina Kreza (Cyber Analyst & Team Lead) and Eugene Chua (Principal Cyber Analyst & Team Lead)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Detections

  • Anomalous Connection / Devices Beaconing to New Rare IP
  • Anomalous Connection / Multiple Connections to New External TCP Port
  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Compromise / DGA Beacon
  • Compromise / Domain Fluxing
  • Compromise / Fast Beaconing to DGA
  • Unusual Activity / Unusual External Activity

List of Indicators of Compromise (IoCs)

  • 3.132.75[.]97 – IP address – Likely Vo1d C2 infrastructure
  • g[.]sxim[.]me – Hostname – Likely Vo1d C2 infrastructure
  • snakeers[.]com – Hostname – Likely Vo1d C2 infrastructure

Selected DGA IoCs

  • semhz60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • ggqrb60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • eusji60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • uacfc60b33d7929a[.]com – Hostname – Possible Vo1d C2 DGA endpoint
  • qilqxfc975904fc9[.]top – Hostname – Possible Vo1d C2 DGA endpoint

MITRE ATT&CK Mapping

  • T1071.004 – Command and Control – DNS
  • T1568.002 – Command and Control – Domain Generation Algorithms
  • T1568.001 – Command and Control – Fast Flux DNS
  • T1571 – Command and Control – Non-Standard Port

[1] https://news.drweb.com/show/?lng=en&i=14900

[2] https://blog.xlab.qianxin.com/long-live-the-vo1d_botnet/

[3] https://mybroadband.co.za/news/broadcasting/596007-warning-for-south-africans-using-specific-types-of-tv-sticks.html

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About the author
Christina Kreza
Cyber Analyst

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November 6, 2025

Darktrace Named the Only 2025 Gartner® Peer Insights™ Customers’ Choice for Network Detection and Response

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Darktrace: The only Customers’ Choice for NDR in 2025

In a year defined by rapid change across the threat landscape, recognition from those who use and rely on security technology every day means the most.

That’s why we’re proud to share that Darktrace has been named the only Customers’ Choice in the 2025 Gartner® Peer Insights™ Voice of the Customer for Network Detection and Response (NDR).

Out of 11 leading NDR vendors evaluated, Darktrace stood alone as the sole Customers’ Choice, a recognition that we feel reflects not just our innovation, but the trust and satisfaction of the customers who secure their networks with Darktrace every day.

What the Gartner® Peer Insights™ Voice of the Customer means

“Voice of the Customer” is a document that synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service, who not only rate the offering, but also provide valuable feedback to consider before making a purchase decision. Vendors placed in the upper-right “Customers’ Choice” quadrant of the “Voice of the Customer” have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience).It’s not just a rating. We feel it’s a reflection of genuine customer sentiment and success in the field.

In our view, Customers consistently highlight Darktrace’s ability to:

  • Detect and respond to unknown threats in real time
  • Deliver unmatched visibility across IT, OT, and cloud environments
  • Automate investigations and responses through AI-driven insights

We believe this recognition reinforces what our customers already know: that Darktrace helps them see, understand, and stop attacks others miss.

A rare double: recognized by customers and analysts alike

This distinction follows another major recogniton. Darktrace’s placement as a Leader in the Gartner® Magic Quadrant™ for Network Detection and Response earlier this year.

That makes Darktrace the only vendor to achieve both:

  • A Leader status in the Gartner Magic Quadrant for NDR, and
  • A Customers’ Choice in Gartner Peer Insights 2025

It’s a rare double that we feel reflects both industry leadership and customer trust, two perspectives that, together, define what great cybersecurity looks like.

A Customers’ Choice across the network and the inbox

To us, this recognition also builds on Darktrace’s momentum across multiple domains. Earlier this year, Darktrace was also named a Customers’ Choice for Email Security Platforms in the Gartner® Peer Insights™ report.

With more than 1,000 verified reviews across Network Detection and Response, Email Security Platforms, and Cyber Physical Systems (CPS), we at Darktrace are proud to be trusted across the full attack surface, from the inbox to the industrial network.

Thank you to our customers

We’re deeply grateful to every customer who shared their experience with Darktrace on Gartner Peer Insights. Your insights drive our innovation and continue to shape how we protect complex, dynamic environments across the world.

Discover why customers choose Darktrace for network and email security.

Gartner® Peer Insights™ content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Magic Quadrant and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner, Voice of the Customer for Network Detection and Response, By Peer Community Contributor, 30 October 2025

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Mikey Anderson
Product Marketing Manager, Network Detection & Response
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