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April 7, 2024

Looking Beyond Secure Email Gateways with the Latest Innovations to Darktrace / EMAIL

In 2024, email security challenges have evolved far beyond inbound attacks, as cyber attackers increasingly leverage AI and employ multi-vector techniques that penetrate every facet of organizational communication. Read how the largest ever update to Darktrace / EMAIL introduces new innovations designed to address the nature of modern email threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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07
Apr 2024

Organizations Should Demand More from their Email Security

In response to a more intricate threat landscape, organizations should view email security as a critical component of their defense-in-depth strategy, rather than defending the inbox alone with a traditional Secure Email Gateway (SEG). Organizations need more than a traditional gateway – that doubles, instead of replaces, the capabilities provided by native security vendor – and require an equally granular degree of analysis across all messaging, including inbound, outbound, and lateral mail, plus Teams messages.  

Darktrace/Email is the industry’s most advanced cloud email security, powered by Self-Learning AI. It combines AI techniques to exceed the accuracy and efficiency of leading security solutions, and is the only security built to elevate, not duplicate, native email security.  

With its largest update ever, Darktrace/Email introduces the following innovations, finally allowing security teams to look beyond secure email gateways with autonomous AI:

  • AI-augmented data loss prevention to stop the entire spectrum of outbound mail threats
  • an easy way to deploy DMARC quickly with AI
  • major enhancements to streamline SOC workflows and increase the detection of sophisticated phishing links
  • expansion of Darktrace’s leading AI prevention to lateral mail, account compromise and Microsoft Teams

What’s New with Darktrace / EMAIL  

Data Loss Prevention  

Block the entire spectrum of outbound mail threats with advanced data loss prevention that builds on tags in native email to stop unknown, accidental, and malicious data loss

Darktrace understands normal at individual user, group and organization level with a proven AI that detects abnormal user behavior and dynamic content changes. Using this understanding, Darktrace/Email actions outbound emails to stop unknown, accidental and malicious data loss.  

Traditional DLP solutions only take into account classified data, which relies on the manual input of labelling each data piece, or creating rules to catch pattern matches that try to stop data of certain types leaving the organization. But in today’s world of constantly changing data, regular expression and fingerprinting detection are no longer enough.

  • Human error – Because it understands normal for every user, Darktrace/Email can recognize cases of misdirected emails. Even if the data is correctly labelled or insensitive, Darktrace recognizes when the context in which it is being sent could be a case of data loss and warns the user.  
  • Unclassified data – Whereas traditional DLP solutions can only take action on classified data, Darktrace analyzes the range of data that is either pending labels or can’t be labeled with typical capabilities due to its understanding of the content and context of every email.  
  • Insider threat – If a malicious actor has compromised an account, data exfiltration may still be attempted on encrypted, intellectual property, or other forms of unlabelled data to avoid detection. Darktrace analyses user behaviour to catch cases of unusual data exfiltration from individual accounts.

And classification efforts already in place aren’t wasted – Darktrace/Email extends Microsoft Purview policies and sensitivity labels to avoid duplicate workflows for the security team, combining the best of both approaches to ensure organizations maintain control and visibility over their data.

End User and Security Workflows

Achieve more than 60% improvement in the quality of end-user phishing reports and detection of sophisticated malicious weblinks1

Darktrace/Email improves end-user reporting from the ground up to save security team resource. Employees will always be on the front line of email security – while other solutions assume that end-user reporting is automatically of poor quality, Darktrace prioritizes improving users’ security awareness to increase the quality of end-user reporting from day one.  

Users are empowered to assess and report suspicious activity with contextual banners and Cyber AI Analyst generated narratives for potentially suspicious emails, resulting in 60% fewer benign emails reported.  

Out of the higher-quality emails that end up being reported, the next step is to reduce the amount of emails that reach the SOC. Darktrace / EMAIL's Mailbox Security Assistant automates their triage with secondary analysis combining additional behavioral signals – using x20 more metrics than previously – with advanced link analysis to detect 70% more sophisticated malicious phishing links.2 This directly alleviates the burden of manual triage for security analysts.

For the emails that are received by the SOC, Darktrace / EMAIL uses automation to reduce time spent investigating per incident. With live inbox view, security teams gain access to a centralized platform that combines intuitive search capabilities, Cyber AI Analyst reports, and mobile application access. Analysts can take remediation actions from within Darktrace / EMAIL, eliminating console hopping and accelerating incident response.

Darktrace takes a user-focused and business-centric approach to email security, in contrast to the attack-centric rules and signatures approach of secure email gateways

Microsoft Teams

Detect threats within your Teams environment such as account compromise, phishing, malware and data loss

Around 83% of Fortune 500 companies rely on Microsoft Office products and services, particularly Teams and SharePoint.3

Darktrace now leverages the same behavioral AI techniques for Microsoft customers across 365 and Teams, allowing organizations to detect threats and signals of account compromise within their Teams environment including social engineering, malware and data loss.  

The primary use case for Microsoft Teams protection is as a potential entry vector. While messaging has traditionally been internal only, as organizations open up it is becoming an entry vector which needs to be treated with the same level of caution as email. That’s why we’re bringing our proven AI approach to Microsoft Teams, that understands the user behind the message.  

Anomalous messaging behavior is also a highly relevant indicator of whether a user has been compromised. Unlike other solutions that analyze Microsoft Teams content which focus on payloads, Darktrace goes beyond basic link and sandbox analysis and looks at actual user behavior from both a content and context perspective. This linguistic understanding isn’t bound by the requirement to match a signature to a malicious payload, rather it looks at the context in which the message has been delivered. From this analysis, Darktrace can spot the early symptoms of account compromise such as early-stage social engineering before a payload is delivered.

Lateral Mail Analysis

Detect and respond to internal mailflow with multi-layered AI to prevent account takeover, lateral phishing and data leaks

The industry’s most robust account takeover protection now prevents lateral mail account compromise. Darktrace has always looked at internal mail to inform inbound and outbound decisions, but will now elevate suspicious lateral mail behaviour using the same AI techniques for inbound, outbound and Teams analysis.

Darktrace integrates signals from across the entire mailflow and communication patterns to determine symptoms of account compromise, now including lateral mailflow

Unlike other solutions which only analyze payloads, Darktrace analyzes a whole range of signals to catch lateral movement before a payload is delivered. Contributing yet another layer to the AI behavioral profile for each user, security teams can now use signals from lateral mail to spot the early symptoms of account takeover and take autonomous actions to prevent further compromise.

DMARC

Gain in-depth visibility and control of 3rd parties using your domain with an industry-first AI-assisted DMARC

Darktrace has created the easiest path to brand protection and compliance with the new Darktrace / DMARC. This new capability continuously stops spoofing and phishing from the enterprise domain, while automatically enhancing email security and reducing the attack surface.

Darktrace / DMARC helps to upskill businesses by providing step by step guidance and automated record suggestions provide a clear, efficient road to enforcement. It allows organizations to quickly achieve compliance with requirements from Google, Yahoo, and others, to ensure that their emails are reaching mailboxes.  

Meanwhile, Darktrace / DMARC helps to reduce the overall attack surface by providing visibility over shadow-IT and third-party vendors sending on behalf of an organization’s brand, while informing recipients when emails from their domains are sent from un-authenticated DMARC source.

Darktrace / DMARC integrates with the wider Darktrace product platform, sharing insights to help further secure your business across Email Attack Path and Attack Surface management.

Conclusion

To learn more about the new innovations to Darktrace / EMAIL download the solution brief here.

All of the new updates to Darktrace / EMAIL sit within the new Darktrace ActiveAI Security Platform, creating a feedback loop between email security and the rest of the digital estate for better protection. Click to read more about the Darktrace ActiveAI Security Platform or to hear about the latest innovations to Darktrace / OT, the most comprehensive prevention, detection, and response solution purpose built for critical infrastructures.  

Learn about the intersection of cyber and AI by downloading the State of AI Cyber Security 2024 report to discover global findings that may surprise you, insights from security leaders, and recommendations for addressing today’s top challenges that you may face, too.

References

[1] Internal Darktrace Research

[2] Internal Darktrace Research

[3] Essential Microsoft Office Statistics in 2024

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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October 21, 2026

Beyond the Fridge: Exposed Industrial Control Systems

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Introduction

In October 2026, hundreds of supermarkets across France were reportedly affected by a cyberattack targeting their refrigeration systems. According to public reports, the attackers gained access to internet-connected controllers and modified their settings, forcing refrigeration units into high and extremely low temperatures and causing significant disruption. Total losses have been reported to reach several million euros.

The incident drew attention to the security of industrial refrigeration systems, particularly older devices with exposed management interfaces and known vulnerabilities.

The exact details of how the attackers gained access have not been confirmed, however it is speculated that the public-facing web server could be accessed with the username “admin” and password being the current date. Researchers from Claroty’s Team82 identified a vulnerability in Danfoss AK-SM 8xxA Series in 2025, “CVE-2025-41450", allowing for administrative access using a time-based “code-of-the-day" for authentication [1].

Default credentials, outdated firmware and publicly accessible administrative interfaces have been an issue for years. And yet these systems continue to appear in internet scans and require little sophistication to gain admin access. A simple search of internet-connected devices shows a range of exposed devices from Programmable Logic Controllers (PLCs) and remote gateways, to, yes, more fridges.

Darktrace malware researchers identified hundreds of IoT and OT devices publicly exposed on the internet, many of which are configured with no authentication, weak credentials, or default credentials. As shown in Figure 1, an exposed Copeland XWEB web interface, used to manage Dixell equipment, including refrigerators, can provide the ability to remotely control connected devices.

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Figure 1: Copeland XWEB interface used to control systems including refrigerators and air conditioning.

However, it’s not only fridges; web management interfaces for industrial controls are also publicly accessible, often protected only by weak credentials. Figure 2 shows an example of a publicly exposed WAGO interface. The WAGO management interface is a configuration and administration panel for controllers. Through it, a logged-in user can view device details and diagnostics, manage user accounts and passwords, update firmware, back up or restore the full configuration, set the clock, and manage SD card storage. While it typically doesn’t manage switch outputs or read live process values, someone with access could still disrupt operation by changing network or Modbus settings, loading bad firmware or configurations, or by resetting passwords and enabling insecure services.

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Figure 2: WAGO Management interface.

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The issue extends beyond management interfaces. During our research, we identified publicly accessible web interfaces belonging to PLCs, including Rockwell Automation Allen-Bradley devices. In each case, the risk arises from how the devices have been deployed and configured, not from a flaw in the vendors’ products.

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Figure 3: Web interface for Allen-Bradley CompactLogix controller.

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Figure 3 shows the web interface of an Allen-Bradley CompactLogix controller. Unlike the previous examples, this interface provides a view into the controller's operation, including running tasks, network connections, memory usage and diagnostic information. Rockwell Automation's CompactLogix controllers are commonly used to automate industrial processes, from manufacturing and packaging lines to water treatment and material handling systems. Depending on their configuration, these controllers can operate motors, pumps, valves and other physical equipment.

Although in this example the interface shown does not provide direct control over the PLC's logic, it exposes information about the model, firmware, network layout, and connections, which is useful reconnaissance for a bigger attack.

The concern is not necessarily that every exposed interface allows an attacker to immediately manipulate industrial processes. However, these devices are accessible from the public internet in the first place, providing information about systems that may be responsible for controlling physical equipment.

The attacks on refrigeration systems in France highlight the consequences of poorly secured industrial devices. As demonstrated throughout this research, publicly accessible management interfaces are not limited to refrigeration controllers but extend to PLCs and other systems used to manage industrial equipment.

Finding these devices requires little effort. Internet scanners make it possible to identify publicly exposed interfaces quickly, and in some cases these interfaces rely on publicly documented default credentials or have no authentication at all. As attackers increasingly use AI tools, such attacks may be identified and carried out faster and at a greater scale.

The consequences of this access depend on the device and the functionality exposed. While some interfaces provide little more than diagnostic information, others allow users to modify configurations, disrupt communications, or change settings that affect physical equipment. In industrial environments, this can result in operational downtime, damaged equipment and financial losses.

Weak passwords, default credentials and exposed administrative interfaces are not new security issues. Yet their continued presence on internet-connected industrial systems demonstrates how easily preventable weaknesses can leave physical operations vulnerable to attack.

Exposed devices often come from third-party suppliers and contractors, who frequently install refrigeration controllers, gateways and PLCs without the organization ever being aware they are connected to the internet. Asset visibility remains an important foundation, but organizations should assume that some unknown assets and services will exist. Effective security therefore also depends on continuous monitoring, anomaly detection, network segmentation and rapid response, so that risky exposure and unusual activity can be identified and addressed before it becomes disruptive.

Darktrace helps security teams gain visibility across IT and OT and respond to risks: https://www.darktrace.com/products/operational-technology.

Copeland, Dixell, WAGO, Rockwell Automation, Allen-Bradley and CompactLogix are trademarks of their respective owners. Their use here is for identification only and does not imply any affiliation with or endorsement by those owners.

References

1.        https://claroty.com/team82/research/freeze-the-controller-defrost-the-food-uncovering-vulnerabilities-in-danfoss-refrigeration-controllers

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About the author
Tara Gould
Malware Research Lead

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October 20, 2026

Why Kubernetes Security Needs A Behavioral Approach

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Kubernetes has become a foundational technology for modern cloud-native infrastructure. It can orchestrate everything from customer-facing applications to data pipelines and, increasingly, AI workloads. This is due to the highly scalable nature of Kubernetes, making it cost efficient and reliable.

Gartner projects that by 2028, 95% of new AI deployments will run on Kubernetes, up from less than 30% today1. However, the same qualities that make Kubernetes powerful also make it uniquely challenging to secure, leaving many organizations with limited visibility into their clusters. This lack of visibility increases risk - it’s difficult to secure what you can’t see.

However, this risk is often looked at as purely a posture management challenge. While Cloud Security Posture Management (CSPM) solutions can tell you how a cluster should be configured, they don’t tell you what it is doing in real time. This requires runtime behavioral monitoring of clusters to detect active threats.

Yet existing approaches to securing Kubernetes by most Cloud Detection and Response (CDR) and Network Detection and Response (NDR) vendors often have limited coverage or require a third-party integration to forward traffic and metadata. This means that capabilities can be limited and detections can lack the context of the wider environment, which slows down triage, investigation and response.

Why Kubernetes is hard to secure

Traditional security tooling was built for persistent, long-term infrastructure such as servers and virtual machines with fixed identities that last months or years. Some elements of Kubernetes environments can have a much shorter lifespan, breaking many assumptions those tools rely on:

  1. Increased complexity
    1. Kubernetes environments can be complex in comparison to traditional infrastructure, with many different elements to consider such as nodes, clusters, containers, pods and the workloads themselves.
  2. Ephemeral by design
    1. Kubernetes pods can spin up and terminate in seconds. A container that was compromised may no longer exist by the time a deeper investigation is required, leaving no artifact to analyze. This poses a unique challenge for security operations.
  3. Weaker workload boundaries
    1. Kubernetes containers use lightweight, shared-kernel isolation rather than separate virtual machines, improving efficiency but reducing separation between workloads and the host. As a result, a compromised container may have a greater potential impact on the node and neighboring workloads than a compromised virtual machine (VM).2
    2. Recent vulnerabilities have shown that threat actors can escape a container and gain access to the underlying host.3, 4
  4. Everything is API-driven
    1. Dozens or hundreds of microservices communicate over internal APIs, and the Kubernetes control plane itself is an API. This creates a large and dynamic attack surface, making it difficult to distinguish legitimate activity from malicious behavior.
    2. Without identity-aware runtime visibility, threat actors can move laterally between pods and exploit misconfigured role-based access controls (RBAC) with little chance of detection.

Rising to the challenge of securing Kubernetes

With the release of Darktrace 7.2, Darktrace / HYBRID NETWORK can extend behavioral security into Kubernetes, delivering visibility, detection and response capabilities across runtime activity. Darktrace addresses the challenges of securing Kubernetes environments in several ways.

Behavioral detection, not static rules

Many Kubernetes runtime tools rely on predefined rules and signatures - a fixed list of “bad” behaviors to match against. That approach struggles with novel attacks and generates noise at scale. Darktrace takes a different approach: our Adaptive AI builds a Unique Behavioral Profile for each organization from the ground up, learning the normal behavior of every workload, node and identity in your cluster. It then uses this understanding to detect meaningful deviations from expected behavior, which serves as the basis for surfacing suspicious and malicious activity.  

A pod reaching out to an unfamiliar destination, an unexpected executable launching inside a workload, or an identity performing an action it has never performed, all surface as anomalies without anyone having to write a rule in advance.

Darktrace surfaces unexpected Kubernetes activity that does not align with an organization’s Unique Behavioral Profile

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Visibility across the network, the process, and the control plane

Darktrace monitors Kubernetes at three levels that together provide comprehensive runtime visibility:

  1. Network-layer
    1. Traffic between pods, across nodes and out to the internet. This helps to detect lateral movement and unusual connectivity, whether internal or external.
  2. Process-layer
    1. What is executing inside your containers. If a process reads a sensitive credential file or spawns an unexpected shell inside a production pod, Darktrace can identify that activity and use it as context for further detections.
  3. Control plane
    1. Activity against the Kubernetes API itself: someone executes a command in a running pod, RBAC changes, or unusual administrative actions. Many high-impact security events involve the control plane, an area that is often less visible to solutions that only analyze or scan network-layer telemetry.

Misconfiguration and vulnerability awareness

Runtime detection is strongest when combined with posture and exposure management. Darktrace surfaces risky pod configurations, such as privileged containers, host networking, and over-permissive service accounts as workloads are deployed, and links CVEs from images to the workloads running them. Security teams can go beyond simply knowing that a vulnerability exists and see exactly where it is in the cluster. When combined with behavior-based detections, this provides invaluable context that can help prioritize incidents and proactively identify areas that need further attention. For example, anomalous workload behavior on its own might not be very interesting to a security team at first, but if that same workload is known to host sensitive data, is known to have critical vulnerabilities associated with it, or is publicly accessible, then this narrative becomes much more suspicious and demanding of their attention.

Darktrace highlights Kubernetes misconfigurations such as privileged containers, host networking, and missing security controls, helping teams prioritize runtime alerts with valuable exposure and risk context

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Response, tailored to Kubernetes

Detection is most effective when paired with response. Darktrace can take precise actions on Kubernetes workloads, including blocking a malicious connection at the pod level, helping to safely contain threats while security teams investigate. Response actions can be taken fully autonomously or via a human-in-the-loop process, which is completely configurable depending on the desired level of autonomy and scope. Darktrace is expanding the number of Kubernetes-native response actions to give customers even more flexibility when containing threats.

Forensics that survive the workload

Because containers are so short-lived, evidence disappears fast and this can make it very difficult to answer questions related to the initial detections. Darktrace solves this with Forensic Acquisition & Investigation capabilities that extend to Kubernetes containers, allowing investigations to be triggered manually by an analyst, or automatically from an alert, preserving evidence before the workload is gone.

For incident responders, this addresses a key challenge in container security: being able to answer “what actually happened?” after an ephemeral workload has vanished.

One platform, not another silo

Kubernetes doesn't exist in isolation, and neither should its security. Darktrace correlates cluster activity with the surrounding cloud environment, including AWS, Azure and GCP identities, network activity and cloud assets, allowing analysts to pivot between a Kubernetes workload and its wider context. A single anomalous action can be traced from the control plane to the pod, and from the pod to the cloud identity behind it, all within a single investigation workflow. This can also include alerts from other areas of hybrid infrastructure or third-party sources where relevant, adding more context to investigations and speeding up workflows for human analysts.

Built to deploy easily

Operational complexity can be a barrier to security adoption. Darktrace / HYBRID NETWORK for Kubernetes installs with a single command, and for teams that manage their infrastructure as code, it supports raw manifests so the deployment can live in a Git repository and be managed through existing GitOps workflows. The same deployment approach works across Kubernetes environments in AWS, Azure, Google Cloud, and on-premises infrastructure. Early adopters of Darktrace’s Kubernetes capabilities have highlighted the simplicity of deployment and time to value.

Darktrace can deploy across your Kubernetes environment and wider hybrid infrastructure, while also providing visibility into Kubernetes deployment structure and status

Next steps

Kubernetes environments are dynamic, ephemeral and API-driven in ways that challenge traditional security tooling. With Kubernetes usage increasing due to widespread AI adoption, it is essential to secure Kubernetes environments as part of securing what AI can do. Darktrace / HYBRID NETWORK addresses these challenges by learning normal behavior in Kubernetes environments across network, process and control-plane layers, identifying meaningful threats and enabling targeted response. Combined with the context of wider hybrid infrastructure and forensic investigation capabilities, Darktrace provides visibility into both emerging threats and active incidents.

To see how Darktrace can help secure your Kubernetes environment and your wider hybrid infrastructure, get in touch to arrange your free trial. Existing customers can contact their Darktrace Account Team for more information about deployment options and licensing.

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Sources

[1] Gartner, Container Management research, 2025: "By 2028, 95% of new AI deployments will use Kubernetes, up from less than 30% today."  https://www.gartner.com/en/documents/7913109. (quote reproduced under Gartner reprint at https://www.kubermatic.com/magic-quadrant-and-critical-capabilities-for-container-management/)

[2] Palo Alto Networks (Unit 42) – Container Breakouts: Escape Techniques in Cloud Environments. https://unit42.paloaltonetworks.com/container-escape-techniques/

[3] runC container-escape vulnerabilities (CVE-2025-31133, CVE-2025-52565, CVE-2025-52881), disclosed by a SUSE researcher on November 5, 2025. https://www.securityweek.com/runc-vulnerabilities-can-be-exploited-to-escape-containers/

[4] NVIDIAScape (CVE-2025-23266), CVSS 9.0. https://nvidia.custhelp.com/app/answers/detail/a_id/5659

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About the author
Elise Longhurst
Senior Product Executive
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