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June 20, 2024

Post-Exploitation Activities on PAN-OS Devices: A Network-Based Analysis

This blog investigates the network-based activity detected by Darktrace in compromises stemming from the exploitation of a vulnerability in Palo Alto Networks firewall devices, namely CVE-2024-3400.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
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20
Jun 2024

Update:
Following the initial publication of this blog detailing exploitation campaigns utilizing the recently disclosed vulnerability, Darktrace analysts expanded the scope of the threat research investigation to identify potential earlier, pre-CVE disclosure, exploitation of CVE 2024-3400. While the majority of PAN-OS exploitation activity seen in the Darktrace customer base occurred after the public release of the CVE, Darktrace did also see tooling activity likely related to CVE-2024-3400 exploitation prior to the vulnerability's disclosure. Unlike the post-CVE-release exploitation activity, which largely reflected indiscriminate, opportunistic targeting of unpatched systems, these pre-CVE release activities likely represented selective targeting by more calculated actors.

Between March 26 and 28, Darktrace identified two Palo Alto firewall devices within the network of a public sector customer making HTTP GET requests utilizing both cURL and wget user agents, versions of which were seen in later compromise activity in April. The devices requested multiple shell script files (.sh) from rare external IP addresses. These IPs are likely associated with an operational relay box (ORB) network[1]. The connections also occurred without a specified hostname lookup, suggesting the IPs were hardcoded into process code or already cached through unexpected running processes. One of the destination IPs was later confirmed by Palo Alto Network’s Unit 42 as associated with exploitation of the PAN-OS vulnerability[2]. This observed activity closely resembles post-exploitation activity seen on affected firewall devices in mid-April. However, unlike the more disruptive and noisier follow-on exploitation activity seen in post-CVE-release incidents, the pre-CVE-release case observed by Darktrace appears to have been much more discreet, likely due to the relevant threat actor's desire to remain undetected.

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Introduction

Perimeter devices such as firewalls, virtual private networks (VPNs), and intrusion prevention systems (IPS), have long been the target of adversarial actors attempting to gain access to internal networks. However, recent publications and public service announcements by leading public institutions underscore the increased emphasis threat actors are putting on leveraging such products to initiate compromises.

A blog post by the UK National Cyber Security Center (NCSC) released in early 2024 notes that as improvements are made in the detection of phishing email payloads, threat actors have again begun re-focusing efforts to exploiting network edge devices, many of which are not secure by design, as a means of breach initiation.[i] As such, it comes as no surprise that new Common Vulnerabilities and Exposures (CVEs) are constantly discovered that exploit such internet-exposed systems.

Darktrace analysts frequently observe the impacts of such CVEs first through their investigations via Darktrace’s Security Operations Center (SOC). Beginning in April 2024, Darktrace’s SOC began handling alerts and customer requests for potential incidents involving Palo Alto Networks firewall devices.  Just days prior, external researchers publicly disclosed what would later be classified as PAN-OS CVE-2024-3400, a form of remote command execution vulnerability that affects several versions of Palo Alto Networks’ firewall operating system (PAN-OS), namely PAN-OS 11.1, 11.0 and 10.2. At the time, multiple Darktrace customers were unaware of the recently announced vulnerability.

The increase in observed SOC activity for Palo Alto firewall devices, coupled with the public announcement of the new CVE prompted Darktrace researchers to look for evidence of PAN-OS exploitation on customer networks. Researchers also focused on documenting post-exploitation activity from threat actors leveraging the recently disclosed vulnerability.

As such, this blog highlights the network-based behaviors involved in the CVE-2024-3400 attack chains investigated by Darktrace’s SOC and Threat Research teams. Moreover, this investigation also provides a deeper insight into the post-compromise activities of threat actors leveraging the novel CVE.  Such insights will not only prove relevant for cybersecurity teams looking to inhibit compromises in this specific instance, but also highlights general patterns of behavior by threat actors utilizing such CVEs to target internet-facing systems.

CVE-2024-3400

In mid-April 2024, the Darktrace SOC observed an uptick in activity involving recurring patterns of malicious activity from Palo Alto firewall appliances. In response to this trend, Darktrace initiated a Threat Research investigation into such activity to try and identify common factors and indicators across seemingly parallel events. Shortly before the Threat Research team opened their investigation, external researchers provided public details of CVE-2024-3400, a form of remote command execution vulnerability in the GlobalProtect feature on Palo Alto Network firewall devices running PAN-OS versions: 10.2, 11.0, and 11.1.[ii]

In their proof of concept, security researchers at watchTowr demonstrated how an attacker can pass session ID (SESSID) values to these PAN-OS devices to request files that do not exist. In response, the system creates a zero-byte file with root privileges with the same name.[iii] Log data is passed on devices running telemetry services to external servers through command line functionality.[iv] Given this functionality, external actors could then request non-existent files in the SESSID containing command parameters which then be interpreted by the command line functionality.[v] Although researchers first believed the exploit could only be used against devices running telemetry services, this was later discovered to be untrue.[vi]

As details of CVE-2024-3400 began to surface, Darktrace’s Threat Research analysts quickly identified distinct overlaps in the observed activity on specific customer deployments and the post-exploitation behavior reported by external researchers. Given the parallels, Darktrace correlated the patterns of activity observed by the SOC team to exploitation of the newly discovered vulnerability in PAN-OS firewall appliances.

Campaign Analysis

Between the April and May 2024, Darktrace identified four main themes of post-exploitation activity involving Palo Alto Network firewall devices likely targeted via CVE-2024-3400: exploitation validation, shell command and tool retrieval, configuration data exfiltration, and ongoing command and control through encrypted channels and application protocols.

1. Exploit Validation and Further Vulnerability Enumeration

Many of the investigated attack chains began with malicious actors using out-of-band application security testing (OAST) services such as Interactsh to validate exploits against Palo Alto firewall appliances. This exploit validation activity typically resulted in devices attempting to contact unusual external endpoints (namely, subdomains of ‘oast[.]pro’, ‘oast[.]live’, ‘oast[.]site’, ‘oast[.]online’, ‘oast[.]fun’, ‘oast[.]me’, and ‘g3n[.]in’) associated with OAST services such as Interactsh. These services can be used by developers to inspect and debug internet traffic, but also have been easily abused by threat actors.

While attempted connections to OAST services do not alone indicate CVE-2024-3400 exploitation, the prevalence of such activities in observed Palo Alto firewall attack chains suggests widespread usage of these OAST services to validate initial access methods and possibly further enumerate systems for additional vulnerabilities.

Figure 1: Model alert log details showcasing a PAN-OS device making DNS queries for Interactsh domain names in what could be exploit validation, and/or further host enumeration.

2. Command and Payload Transmission

The most common feature across analyzed incidents was HTTP GET requests for shell scripts and Linux executable files (ELF) from external IPs associated with exploitation of the CVE. These HTTP requests were frequently initiated using the utilities, cURL and wget. On nearly every device likely targeted by threat actors leveraging the CVE, Darktrace analysts highlighted the retrieval of shell scripts that either featured enumeration commands, the removal of evidence of compromise activity, or commands to retrieve and start binaries on the destination device.

a) Shell Script Retrieval

Investigated devices commonly performed HTTP GET requests to retrieve shell command scripts. Despite this commonality, there was some degree of variety amongst the retrieved payloads and their affiliation with certain command tools. Several distinct types of shell commands and files were identified during the analyzed breaches. For example, some firewall devices were seen requesting .txt files associated with both Sliver C2, whose malicious use has previously been investigated by Darktrace, and Cobalt Strike. The target URIs of devices’ HTTP requests for these files included, “36shr.txt”, “2.txt”, “bin.txt”, and “data.txt”.

More interestingly, though, was the frequency with which analyzed systems requested bash scripts from rare external IP addresses, sometimes over non-standard ports for the HTTP protocol. These bash scripts would feature commands usually for the recipient system to check for certain existing files and or running processes. If the file did not exist, the system would then use cURL or wget to obtain content from external sites, change the permissions of the file, and then execute, sending output to dev/null as a means of likely defense evasion. In some scripts, the system would first make a new folder, and change directories prior to acquiring external content. Additionally, some samples highlighted multiple attempts at enumeration of the host system.

Figure 2: Packet capture (PCAP) data highlighting the incoming shell scripts providing instructions to use cURL to obtain external content, change the permissions of the file to execute, and then run the binary using the credentials and details provided.
Figure 3: PCAP data highlighting a variation of a shell script seen in an HTTP response processed by compromised devices. The script provides instructions to make a directory, retrieve and execute external content, and to hide the output.

Not every retrieved file that was not explicitly a binary featured bash scripts. Model alerts on some deployments also included file masquerading attempts by threat actors, whereby the Palo Alto firewall device would request content with a misleading extension in the URI. In one such instance, the requested URI, and HTTP response header suggests the returned content is an image/png, but the actual body response featured configuration parameters for a new daemon service to be run on the system.

Figure 4: PCAP data indicating configuration details likely for a new daemon on an investigated host. Such HTTP body content differs from the image/png extension within the request URI and declared content type in the HTTP response header.

Bash scripts analyzed across customer deployments also mirrored those identified by external security teams. External researchers previously reported on a series of identifiable shell commands in some cases of CVE-2024-3400 exploitation analyzed by their teams. Commands frequently involved a persistence mechanism they later labeled as the “UPSTYLE” backdoor.[vii]  This python-based program operates by reading commands hidden in error logs generated by 404 requests to the compromised server. The backdoor interprets the requests and writes the output to CSS files on the device. In many cases, Darktrace’s Threat Research team noted clear parallels between shell commands retrieved via HTTP GET request with those directly involving UPSTYLE. There were also matches with some URI patterns identified with the backdoor and requests observed on Darktrace deployments.

Figure 5: HTTP response data containing shell commands potentially relating to the UPSTYLE backdoor.

The presence of these UPSTYLE-related shell commands in response to Palo Alto firewall devices’ HTTP requests provides further evidence for initial exploitation of the CVE. Many bash scripts in examined cases interacted with folders and files likely related to CVE-2024-3400 exploitation. These scripts frequently sought to delete contents of certain folders, such as “/opt/panlogs/tmp/device_telemetry/minute/*” where evidence of exploitation would likely reside. Moreover, recursive removal and copy commands were frequently seen targeting CSS files within the GlobalProtect folder, already noted as the vulnerable element within PAN-OS versions. This evidence is further corroborated by host-based forensic analysis conducted by external researchers.[viii]

Figure 6: PCAP data from investigated system indicating likely defense evasion by removing content on folders where CVE exploitation occurred.

b) Executable File Retrieval

Typically, following command processing, compromised Palo Alto firewall devices proceeded to make web requests for several unusual and potentially malicious files. Many such executables would be retrieved via processed scripts. While there a fair amount of variety in specific executables and binaries obtained, overall, these executables involved either further command tooling such as Sliver C2 or Cobalt Strike payloads, or unknown executables. Affected systems would also employ uncommon ports for HTTP connections, in a likely attempt to evade detection. Extensions featured within the URI, when visible, frequently noted ‘.elf’ (Linux executable) or ‘.exe’ payloads. While most derived hashes did not feature identifiable open-source intelligence (OSINT) details, some samples did have external information tying the sample to specific malware. For example, one such investigation featured a compromised system requesting a file with a hash identified as the Spark malware (backdoor) while another investigated case included a host requesting a known crypto-miner.

Figure 7: PCAP data highlighting compromised system retrieving ELF content from a rare external server running a simple Python HTTP server.
Figure 8: Darktrace model alert logs highlighting a device labeled “Palo Alto” making a HTTP request on an uncommon port for an executable file following likely CVE exploitation.

3. Configuration Data Exfiltration and Unusual HTTP POST Activity

During Darktrace’s investigations, there were also several instances of sensitive data exfiltration from PAN-OS firewall devices. Specifically, targeted systems were observed making HTTP POST requests via destination port 80 to rare external endpoints that OSINT sources associate with CVE-2024-3400 exploitation and activity. PCAP analysis of such HTTP requests revealed that they often contained sensitive configuration details of the targeted Palo Alto firewall devices, including the IP address, default gateway, domain, users, superusers, and password hashes, to name only a few. Threat actors frequently utilized Target URIs such as “/upload” in their HTTP POST requests of this multi-part boundary form data. Again, the User-Agent headers of these HTTP requests largely involved versions of cURL, typically 7.6.1, and wget.

Figure 9: PCAP datahighlighting Palo Alto Firewall device running vulnerable version of PAN-OSposting configuration details to rare external services via HTTP.
Figure 10: Model alert logs highlighting a Palo Alto firewall device performing HTTP POSTs to a rare external IP, without a prior hostname lookup, on an uncommon port using a URI associated with configuration data exfiltration across analyzed incidents
Figure 11: Examples of TargetURIs of HTTP POST requests involving base64 encoded IPs and potential dataegress.

4. Ongoing C2 and Miscellaneous Activity

Lastly, a smaller number of affected Palo Alto firewall devices were seen engaging in repeated beaconing and/or C2 communication via both encrypted and unencrypted protocols during and following the initial series of kill chain events. Such encrypted channels typically involved protocols such as TLS/SSL and SSH. This activity likely represented ongoing communication of targeted systems with attacker infrastructure. Model alerts typically highlighted unusual levels of repeated external connectivity to rare external IP addresses over varying lengths of time. In some investigated incidents, beaconing activity consisted of hundreds of thousands of connections over several days.

Figure 12:  Advanced search details highlighting high levels of ongoing external communication to endpoints associated with C2 infrastructure exploiting CVE-2024-3400.

Some beaconing activity appears to have involved the use of the WebSocket protocol, as indicated by the appearance of “/ws” URIs and validated within packet captures. Such connections were then upgraded to an encrypted connection.

Figure 13:  PCAP highlighting use of WebSocket protocol to engage in ongoing external connectivity to likely C2 infrastructure following CVE-2024-3400 compromise.

While not directly visible in all the deployments, some investigations also yielded evidence of attempts at further post-exploitation activity. For example, a handful of the analyzed binaries that were downloaded by examined devices had OSINT information suggesting a relation to crypto-mining malware strains. However, crypto-mining activity was not directly observed at this time. Furthermore, several devices also triggered model alerts relating to brute-forcing activity via several authentication protocols (namely, Keberos and RADIUS) during the time of compromise. This brute-force activity likely represented attempts to move laterally from the affected firewall system to deeper parts of the network.

Figure 14: Model alert logs noting repeated SSL connectivity to a Sliver C2-affiliated endpoint in what likely constitutes C2 connectivity.
Figure 15: Model alert logs featuring repeated RADIUS login failures from a compromised PAN-OS device using generic usernames, suggesting brute-force activity.

Conclusion

Between April and late May 2024, Darktrace’s SOC and Threat Research teams identified several instances of likely PAN-OS CVE-2024-3400 exploitation across the Darktrace customer base. The subsequent investigation yielded four major themes that categorize the observed network-based post-exploitation activity. These major themes were exploit validation activity, retrieval of binaries and shell scripts, data exfiltration via HTTP POST activity, and ongoing C2 communication with rare external endpoints. The insights shared in this article will hopefully contribute to the ongoing discussion within the cybersecurity community about how to handle the likely continued exploitation of this vulnerability. Moreover, this article may also help cybersecurity professionals better respond to future exploitation of not only Palo Alto PAN-OS firewall devices, but also of edge devices more broadly.

Threat actors will continue to discover and leverage new CVEs impacting edge infrastructure. Since it is not yet known which CVEs threat actors will exploit next, relying on rules and signatures for the detection of exploitation of such CVEs is not a viable approach. Darktrace’s anomaly-based approach to threat detection, however, is well positioned to robustly adapt to threat actors’ changing methods, since although threat actors can change the CVEs they exploit, they cannot change the fact that their exploitation of CVEs results in highly unusual patterns of activity.

Credit to Adam Potter, Cyber Analyst, Sam Lister, Senior Cyber Analyst

Appendices

Pre-CVE-Release IoCs

38.54[.]104[.]14/3.sh
154.223[.]16[.]34/1.sh
154.223[.]16[.]34/co.sh
38.54[.]104[.]14/

Indicators of Compromise

Indicator – Type – Description

94.131.120[.]80              IP             C2 Endpoint

94.131.120[.]80:53/?src=[REDACTED]=hour=root                  URL        C2/Exfiltration Endpoint

134.213.29[.]14/?src=[REDACTED]min=root             URL        C2/Exfiltration Endpoint

134.213.29[.]14/grep[.]mips64            URL        Payload

134.213.29[.]14/grep[.]x86_64             URL        Payload

134.213.29[.]14/?deer               URL        Payload

134.213.29[.]14/?host=IDS   URL        Payload

134.213.29[.]14/ldr[.]sh           URL        Payload

91ebcea4e6d34fd6e22f99713eaf67571b51ab01  SHA1 File Hash               Payload

185.243.115[.]250/snmpd2[.]elf        URL        Payload

23.163.0[.]111/com   URL        Payload

80.92.205[.]239/upload            URL        C2/Exfiltration Endpoint

194.36.171[.]43/upload            URL        C2/Exfiltration Endpoint

update.gl-protect[.]com          Hostname         C2 Endpoint

update.gl-protect[.]com:63869/snmpgp      URL        Payload

146.70.87[.]237              IP address         C2 Endpoint

146.70.87[.]237:63867/snmpdd         URL        Payload

393c41b3ceab4beecf365285e8bdf0546f41efad   SHA1 File Hash               Payload

138.68.44[.]59/app/r URL        Payload

138.68.44[.]59/app/clientr     URL        Payload

138.68.44[.]59/manage            URL        Payload

72.5.43[.]90/patch      URL        Payload

217.69.3[.]218                 IP             C2 Endpoint

5e8387c24b75c778c920f8aa38e4d3882cc6d306                  SHA1 File Hash               Payload

217.69.3[.]218/snmpd[.]elf   URL        Payload

958f13da6ccf98fcaa270a6e24f83b1a4832938a    SHA1 File Hash               Payload

6708dc41b15b892279af2947f143af95fb9efe6e     SHA1 File Hash               Payload

dc50c0de7f24baf03d4f4c6fdf6c366d2fcfbe6c       SHA1 File Hash               Payload

109.120.178[.]253:10000/data[.]txt                  URL        Payload

109.120.178[.]253:10000/bin[.]txt   URL        Payload

bc9dc2e42654e2179210d98f77822723740a5ba6                 SHA1 File Hash               Payload

109.120.178[.]253:10000/123              URL        Payload

65283921da4e8b5eabb926e60ca9ad3d087e67fa                 SHA1 File Hash               Payload

img.dxyjg[.]com/6hiryXjZN0Mx[.]sh                  URL        Payload

149.56.18[.]189/IC4nzNvf7w/2[.]txt                 URL        Payload

228d05fd92ec4d19659d71693198564ae6f6b117 SHA1 File Hash               Payload

54b892b8fdab7c07e1e123340d800e7ed0386600                 SHA1 File Hash               Payload

165.232.121[.]217/rules          URL        Payload

165.232.121[.]217/app/request          URL        Payload

938faec77ebdac758587bba999e470785253edaf SHA1 File Hash               Payload

165.232.121[.]217/app/request63   URL        Payload

165.232.121[.]217:4443/termite/165.232.121[.]217             URL        Payload

92.118.112[.]60/snmpd2[.]elf               URL        Payload

2a90d481a7134d66e8b7886cdfe98d9c1264a386                 SHA1 File Hash               Payload

92.118.112[.]60/36shr[.]txt   URL        Payload

d6a33673cedb12811dde03a705e1302464d8227f                 SHA1 File Hash               Payload

c712712a563fe09fa525dfc01ce13564e3d98d67  SHA1 File Hash               Payload

091b3b33e0d1b55852167c3069afcdb0af5e5e79 SHA1 File Hash               Payload

5eebf7518325e6d3a0fd7da2c53e7d229d7b74b6                  SHA1 File Hash               Payload

183be7a0c958f5ed4816c781a2d7d5aa8a0bca9f SHA1 File Hash               Payload

e7d2f1224546b17d805617d02ade91a9a20e783e                 SHA1 File Hash               Payload

e6137a15df66054e4c97e1f4b8181798985b480d SHA1 File Hash               Payload

95.164.7[.]33:53/sea[.]png    URL        Payload

95.164.7[.]33/rules     URL        Payload

95.164.7[.]33:53/lb64                URL        Payload

c2bc9a7657bea17792048902ccf2d77a2f50d2d7 SHA1 File Hash               Payload

923369bbb86b9a9ccf42ba6f0d022b1cd4f33e9d SHA1 File Hash               Payload

52972a971a05b842c6b90c581b5c697f740cb5b9                 SHA1 File Hash               Payload

95d45b455cf62186c272c03d6253fef65227f63a    SHA1 File Hash               Payload

322ec0942cef33b4c55e5e939407cd02e295973e                  SHA1 File Hash               Payload

6335e08873b4ca3d0eac1ea265f89a9ef29023f2  SHA1 File Hash               Payload

134.213.29[.]14              IP             C2 Endpoint

185.243.115[.]250       IP             C2 Endpoint

80.92.205[.]239              IP             C2 Endpoint

194.36.171[.]43              IP             C2 Endpoint

92.118.112[.]60              IP             C2 Endpoint

109.120.178[.]253       IP             C2 Endpoint

23.163.0[.]111                 IP             C2 Endpoint

72.5.43[.]90     IP             C2 Endpoint

165.232.121[.]217       IP             C2 Endpoint

8.210.242[.]112              IP             C2 Endpoint

149.56.18[.]189              IP             C2 Endpoint

95.164.7[.]33  IP             C2 Endpoint

138.68.44[.]59                 IP             C2 Endpoint

Img[.]dxyjg[.]com         Hostname         C2 Endpoint

Darktrace Model Alert Coverage

·      Anomalous Connection / New User Agent to IP Without Hostname

·      Device / New User Agent (triggered by pre-CVE-release activity)

·      Anomalous File / Script from Rare External Location (triggered by pre-CVE-release activity)

·      Anomalous File / Masqueraded File Transfer

·      Anomalous File / EXE from Rare External Location

·      Anomalous File / Multiple EXE from Rare External Locations

·      Anomalous File / Script and EXE from Rare External

·      Anomalous File / Suspicious Octet Stream Download

·      Anomalous File / Numeric File Download

·      Anomalous Connection / Application Protocol on Uncommon Port

·      Anomalous Connection / Posting HTTP to IP Without Hostname

·      Anomalous Connection / Multiple Failed Connections to Rare Endpoint

·      Anomalous Connection / Suspicious Self-Signed SSL

·      Anomalous Connection / Anomalous SSL without SNI to New External

·      Anomalous Connection / Multiple Connections to New External TCP Port

·      Anomalous Connection / Rare External SSL Self-Signed

·      Anomalous Server Activity / Outgoing from Server

·      Anomalous Server Activity / Rare External from Server

·      Compromise / SSH Beacon

·      Compromise / Beacon for 4 Days

·      Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

·      Compromise / High Priority Tunnelling to Bin Services

·      Compromise / Sustained SSL or HTTP Increase

·      Compromise / Connection to Suspicious SSL Server

·      Compromise / Suspicious File and C2

·      Compromise / Large Number of Suspicious Successful Connections

·      Compromise / Slow Beaconing Activity To External Rare

·      Compromise / HTTP Beaconing to New Endpoint

·      Compromise / SSL or HTTP Beacon

·      Compromise / Suspicious HTTP and Anomalous Activity

·      Compromise / Beacon to Young Endpoint

·      Compromise / High Volume of Connections with Beacon Score

·      Compromise / Suspicious Beaconing Behaviour

·      Compliance / SSH to Rare External Destination

·      Compromise / HTTP Beaconing to Rare Destination

·      Compromise / Beaconing Activity To External Rare

·      Device / Initial Breach Chain Compromise

·      Device / Multiple C2 Model Breaches

MITRE ATTACK Mapping

Tactic – Technique

Initial Access  T1190 – Exploiting Public-Facing Application

Execution           T1059.004 – Command and Scripting Interpreter: Unix Shell

Persistence      T1543.002 – Create or Modify System Processes: Systemd Service

Defense Evasion           T1070.004 – Indicator Removal: File Deletion

Credential Access       T1110.001 – Brute Force: Password Guessing

Discovery           T1083 – File and System Discovery

T1057 – Process Discovery

Collection         T1005 – Data From Local System

Command and Control            

T1071.001 – Application Layer Protocol:  Web Protocols

T1573.002 – Encrypted Channel: Asymmetric Cryptography

T1571 – Non-Standard Port

T1105 – Ingress Tool Transfer

Exfiltration        

T1041 – Exfiltration over C2 Protocol

T1048.002 - Exfiltration Over Alternative Protocol: Exfiltration Over Asymmetric Encrypted Non-C2 Protocol

References

[1] https://cloud.google.com/blog/topics/threat-intelligence/china-nexus-espionage-orb-networks

[2] https://unit42.paloaltonetworks.com/cve-2024-3400/

[i]  https://www.ncsc.gov.uk/blog-post/products-on-your-perimeter

[ii] https://security.paloaltonetworks.com/CVE-2024-3400

[iii] https://labs.watchtowr.com/palo-alto-putting-the-protecc-in-globalprotect-cve-2024-3400/

[iv] https://labs.watchtowr.com/palo-alto-putting-the-protecc-in-globalprotect-cve-2024-3400/

[v] https://labs.watchtowr.com/palo-alto-putting-the-protecc-in-globalprotect-cve-2024-3400/

[vi] https://security.paloaltonetworks.com/CVE-2024-3400

[vii] https://www.volexity.com/blog/2024/04/12/zero-day-exploitation-of-unauthenticated-remote-code-execution-vulnerability-in-globalprotect-cve-2024-3400/

[viii] https://www.volexity.com/blog/2024/05/15/detecting-compromise-of-cve-2024-3400-on-palo-alto-networks-globalprotect-devices/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst

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March 18, 2026

When Reality Diverges from the Playbook: Darktrace Identifies Encryption in a World Leaks Ransomware Attack

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As-a-Service Cybercrime Models

As-a-Service cybercrime models reduce the barrier to entry for cyber criminals as they no longer need expertise in every domain. Threat actors can increasingly outsource or supplement missing skills through the broader cybercrime-as-a-service ecosystem, and thus these models continue to grow in popularity within the cybercriminal underground. This has led to multiple templates in this sphere, such as Phishing-as-a-Service, Botnet-as-a-Service, DDoS-as-a-Service, and notably Ransomware-as-a-Service (RaaS) [1].

What is Extortion-as-a-Service?

Extortion-as-a-Service (EaaS) businesses function as a formalized way for cyber threat actors to offer extortion services to others for a fee or profit share and represents an evolution of extortion operations from the double-extortion ransomware model. Advancing from the RaaS model, extortion has become a distinct profit stream, separate from the encryption payload. This separation of functions, data theft, negotiation, and publicity, sets the stage for EaaS [1].

The EaaS model reflects a broader trend in cybercriminal activity, in which threat actors increasingly prioritize data theft and public exposure over traditional ransomware encryption. This shift reduces operational complexity while increasing pressure on victims through reputational damage. This approach has become increasingly popular among threat actors as, unlike encryption-based attacks, these operations are more difficult to detect and remediate [2]. It reflects a trend of ‘hack-and-leak’ operations that prioritize stealth, speed, and reputational damage over traditional encryption-based ransomware attacks [3].

World Leaks Overview

World Leaks emerged in early 2024 as a direct rebrand of the Hunters International ransomware group, which was notorious for encrypting victims’ data and demanding payment for decryption keys. In mid-2025, Hunters International shifted to an extortion-only model due to law enforcement scrutiny and reduced profitability, rebranding itself as World Leaks.

World Leaks functions as an affiliate-based EaaS operation which provides proprietary Storage Software exfiltration tooling to affiliates while maintaining a four-platform infrastructure consisting of a main data leak site hosted on the Dark Web where victim data is published, a victim negotiation portal with live chat, an affiliate management panel, and an insider journalist platform granting media outlets 24-hour advance access to stolen data before public release [4]. Since its emergence, World Leaks has published data stolen from dozens of organizations globally on its data leak site, serving both as a pressure tactic and a means for building reputation among cyber criminals.

World Leaks (known associations include Hive Ransomware, Secp0 Ransomware, and UNC6148) have been known to target the industrial (manufacturing) sector, along with healthcare organizations, technology firms and more generally, industries with valuable intellectual property [4]. Victims targeted have spanned multiple countries, with most located in the US, as well as Canada and several countries across Europe [5].

World Leaks’ Tactics, Techniques, and Procedures (TTPs) [3][4]

World Leaks’ typical attack pattern involves the exploitation of credentials with inadequate access controls, e.g. lacking multi-factor authentication (MFA), moving through reconnaissance, lateral movement and data exfiltration, notably without an encryption element.

Initial Access:

Initial access is typically gained through the exploitation of compromised virtual private network (VPN) credentials lacking MFA through valid accounts, as well as phishing campaigns. The targeting of internet-facing VPN infrastructure, RDP, and public-facing applications also represent common attack vectors in World Leaks incidents.

Lateral Movement:

SMB, RDP, and SSH are used for lateral movement via remote services. Notably, the group is also known to use PsExec and Rclone as part of their lateral movement activities.

Persistence:

Registry key modifications, scheduled tasks creation, account manipulation.

Exfiltration:

Data exfiltration is carried out through custom storage software tooling via TOR connections. Cloud storage services used for exfiltration particularly include MEGA. World Leaks also carry out direct data transfer through established command-and-control (C2) infrastructure.

Unlike Hunters International, which combined encryption with extortion, World Leaks claims to have abandoned the use of encryption. Some reports note that operations since January 2025 represent a pivot toward eliminating encryption entirely, instead relying on custom exfiltration tooling with SOCKSv5 proxy and TOR-based communications [4]. However, in early 2026, Darktrace detected an incident that directly contradicted this claim: World Leaks carried out an attack that involved both the exfiltration and encryption of customer data.

Darktrace’s Coverage of World Leaks Ransomware

Organizations today face a growing challenge: keeping pace with increasingly fast-moving threats. This incident highlights a common problem, when time-limited mitigations expire or human security teams cannot respond quickly enough, attackers are often able to regain the upper hand. A recent Darktrace detection of World Leaks ransomware provides a clear example of this challenge in practice.

In January 2026, Darktrace identified the presence of ransomware and data encryption linked to World Leaks within the network of an organization within the healthcare sector. Although Darktrace’s Autonomous Response capability was active in the customer’s environment and initially blocking suspicious connectivity, buying time for the customer to remediate, the attack continued once these mitigative actions expired. Darktrace continued to apply Autonomous Response actions as the attack progressed, working to inhibit the attackers at each stage of the intrusion.

Investigations carried out by Darktrace revealed that threat actors likely gained initial access via a Fortigate appliance in mid-October, indicating a three-month dwell time, before employing living-off-the-land (LOTL) techniques for lateral movement. C2 communications were established using Cloudflare Tunnel (formerly Argo Tunnel). As part of the Actions on Objectives attack phase, a significant volume of data was exfiltrated to the MEGA cloud storage platform, followed by the encryption of customer data.

Initial access/ Lateral movement

Darktrace analysts identified the likely patient-zero device within the network as a Fortigate appliance. In October 2025, this device was seen conducting brute-force activity using the compromised ‘administrator’ credential to gain a foothold deeper within the customer’s environment. Masquerading as a privileged user, the threat actor then went on to launch activity on remote devices via PsExec, a common administrative tool that allows users to execute processes on remote systems without manually installing client software, providing significant power to attackers when abused. Around the time, Darktrace detected an unknown device on the network attempting to authenticate via NTLM. As this device had not previously been seen on the network, it likely belonged to the attacker.

Reconnaissance

As part of the reconnaissance phase of the attack, port and network scanning was carried out in an attempt to identify open UDP and TCP ports within the network.

Lateral movement & C2

Around one month after entering the customer’s network, the World Leaks threat actors began tunnelling activity using Cloudflare Tunnel. Darktrace detected connections to several hostnames including: region2.v2.argotunnel[.]com; h2.cftunnel[.]com; region1.v2.argotunnel[.]com. This tunnelling activity continued until January of 2026, when encryption occurred. Cloudflare tunnels are known to be abused by attackers as they enable the use of temporary infrastructure to scale operations, allowing rapid deployment and teardown. Furthermore, leveraging of Cloudflare’s infrastructure to create these rate-limited tunnels (used to relay traffic from an attacker-controlled server to a local machine) makes such malicious activity harder to detect by both defenders and traditional security measures, particularly those that rely on static blocklists [6].

Further lateral movement was carried out using common remote management tools such as Windows Remote Management (WinRM) RDP, allowing the World Leaks threat actors to access local devices within the victim organization’s network.

As this attack progressed, Darktrace detected multiple files being written over SMB. These files included Windows\Temp\chromeremotedesktophost.msi, which was written from the patient-zero device to another internal device as part of lateral movement efforts. Following this transfer, and prior to subsequent data exfiltration activity, a network server was observed connecting to the hostname remotedesktop-pa[.]googleapis[.]com, an API endpoint required for Chrome Remote Desktop, indicating that Chrome RDP was used by the threat actor in this stage of the attack.

Other files written over SMB included the script programdata\syc\OpenSSHUtils.psm1 (which can be used legitimately to configure OpenSSH) and the executable programdata\syc\ssh‑sk‑helper.exe (a legitimate OpenSSH component used to support security keys). These files were written from the suspected patient‑zero device to an internal domain controller using the ‘administrator’ credential.

Thereafter, SSH connections to external IP address 51.15.109[.]222 were observed, providing another channel between the malicious actors and victim machines. Darktrace recognized that the use of SSH by the devices seen connecting to this IP address was highly anomalous, indicating that this suspicious activity formed part of the attack.

Writes of the script programdata\syc\OpenSSHUtils.psm1 were also observed into January, highlighting the continuation of the attack that had begun three months earlier.

On December 19 and 20, Darktrace detected a DNS server within the customer’s network making anomalous outgoing connections to an external IP address not previously seen in the environment: 193.161.193[.]99. This IP address has been reported by open-source-intelligence (OSINT) as being associated with C2 infrastructure, having been linked to several remote access trojans (RATs) and botnets in the past.

This activity a shift towards the infrastructure-as-a-service (IaaS) model, underscoring the growing trend around As-a-Service Cybercrime models and the increasing the industrialization of botnets. The presence of extensive digital botnets, often leased to other criminal organizations, means the group gaining initial access is not necessarily the same group conducting ransomware deployment or data theft; botnets now act as shared underlying infrastructure enabling multiple forms of cybercriminal activity [7].

Furthermore, connections to this IP address (193.161.193[.]99) were made over port 1194, which is associated with OpenVPN, suggesting that World Leaks may have leveraged it to obfuscate C2 communication with attacker-controlled infrastructure.

Darktrace’s detection of the IP address 193.161.193[.]99, noting that it was first seen within the customer’s network on December 19, 2025.
Figure 1: Darktrace’s detection of the IP address 193.161.193[.]99, noting that it was first seen within the customer’s network on December 19, 2025.

Data exfiltration

In November, Darktrace detected the threat actors carrying out one of their Attack on Objective tactics: data exfiltration. Multiple local devices within the compromised network began transferring data to Backblaze and MEGA domains, both of which provide cloud storage services; 80+GB of data was transferred to MEGA in late December 2025. Endpoints associated with this activity included: backblazeb2[.]com and gfs302n520[.]userstorage[.]mega[.]co[.]nz, as well as related user agents such as AS40401 BACKBLAZE) and MegaClient/10.3.0/64.

Notably, Darktrace researchers identified two known World Leaks TTPs in this attack: the use of MEGA, a known tool abused by the group, and Rclone, a command-line tool used to manage files on cloud storage, which was observed in the user agent of the MEGA data-transfer connections: rclone/v1.69.0 [4].

Cyber AI Analyst Incident highlighting data upload activity to backblaze[.]com endpoints.
Figure 2: Cyber AI Analyst Incident highlighting data upload activity to backblaze[.]com endpoints.\

Ransomware deployment & encryption

The encryption stage of this attack was confirmed by the presence of a ransom note found on the network in a file with a seemingly randomized nine-character string preceding README.txt, attributing the incident to World Leaks, along with an extension with the same nine characters appended to encrypted files. Darktrace also observed SMB writes of files named world.exe and task.bat, with the compromised ‘localadmin’ credential used during the SMB logins. It is likely that these files served as the vector for the ransomware payload.

 Packet Capture (PCAP) of the ransom note claiming that the attack was carried out by World Leaks.
Figure 3: Packet Capture (PCAP) of the ransom note claiming that the attack was carried out by World Leaks.

Conclusion

Though traditional ransomware relies on encryption, recent trends show that cyber threat actors no longer need to rely on noisy encryption tools and can eliminate much of the risk and technical complexity associated with encrypting systems. This is the model reportedly preferred by World Leaks after their rebrand from Hunters International.

In addition to reducing noise around these attacks, extortion‑only operations may be favored by threat actors over encryption‑focused ones for several reasons, including the fact that traditional security tools may struggle to detect data theft compared to encryption, that attackers leave less evidence behind when encryption is avoided, and that the long‑term impacts of stolen data on organizations can be greater than the loss of systems caused by encryption processes, which can be restored [8]. This is supported by analysis of data leak sites suggesting that almost 1,500 incidents in 2025 relied on data theft alone. Attackers can simply steal victim data and attempt to extort a ransom by threatening to publish it, without needing to deploy ransomware at all [9]. Furthermore, although World Leaks aims to function as an affiliate‑based EaaS operation, security teams should remain aware that their affiliates may have different criminal objectives.

Contrary to reports that World Leaks’ typical attack style has an extortion‑only objective, Darktrace detected an incident in which a World Leaks attack did end with the encryption of customer data. This highlights the need for adaptive defenses and reinforces the importance of network defenders staying proactive in the face of attacks, particularly as they may progress in ways that are unexpected compared to previous trends associated with a given threat actor.

Credit to Tiana Kelly (Senior Cyber Analyst and Analyst Manager) and Emily Megan Lim (Senior Cyber Analyst)

Edited by Ryan Traill (Content Manager)

Appendices

IoCs

  • world.exe – Executable File – Possible Ransomware Payload
  • task.bat – Script File – Possible Ransomware Payload
  • ‘^[A-Z][a-z]{3}[A-Z][a-z][A-Z]{3}[.]README[.]txt' – Ransom Note
  • [.]^[A-Z][a-z]{3}[A-Z][a-z][A-Z]{3} – Ransomware file extension

·       51.15.109[.]222 – IP Address - Possible C2 Infrastructure

·       193.161.193[.]99 – IP Address – Probable C2 Infrastructure

Darktrace Model Detections (Enhanced Monitoring models denoted with an asterisk)

·      Device / Attack and Recon Tools

·      Device / Suspicious SMB Scanning Activity

·      Device / Anomalous NTLM Brute Force

·      Compliance / Connection to Tunnelling Service

·      Device / Suspicious New User Agents

·      Device / New or Unusual Remote Command Execution

·      Compliance / SMB Drive Write

·      Anomalous Connection / Uncommon 1 GiB Outbound

·      Compromise / Ransomware / Ransom or Offensive Words Written to SMB

·      Device / Multiple Lateral Movement Model Alerts*

·      Device / SMB Lateral Movement

·      Unusual Activity / Sustained Anomalous SMB Activity

·      Device / Large Number of Model Alerts

·      Compromise / Ransomware / SMB Reads then Writes with Additional Extensions

·      Compromise / Ransomware / Suspicious SMB Activity*

·      Anomalous File / Internal / Additional Extension Appended to SMB File

·      Unusual Activity / SMB Access Failures

·      Unusual Activity / Enhanced Unusual External Data Transfer*

·      Device / Suspicious File Writes to Multiple Hidden SMB Shares

·      Anomalous Server Activity / Rare External from Server

·      Unusual Activity / Unusual Mega Data Transfer*

·      Device / Possible SMB/NTLM Brute Force

·      Anomalous Connection / Unusual Admin RDP Session

·      Anomalous Connection / Active Remote Desktop Tunnel

·      Anomalous Connection / Data Sent to Rare Domain

·      Anomalous Connection / New or Uncommon Service Control

·      Anomalous Connection / New or Uncommon Service Enumeration

·      Anomalous Connection / Rare WinRM Outgoing

·      Anomalous Connection / SMB Enumeration

·      Anomalous Connection / Unusual Admin RDP Session

·      Anomalous Connection / Unusual Incoming Long Remote Desktop Session

·      Anomalous Connection / Upload via Remote Desktop

·      Anomalous File / Internal / Executable Uploaded to DC

·      Anomalous File / Internal / Unusual SMB Script Write

·      Compliance / SSH to Rare External Destination

·      Device / Anomalous Github Download

·      Device / Anonymous NTLM Logins

·      Device / Network Scan

·      Device / New or Uncommon WMI Activity

·      Device / New User Agent To Internal Server

·      Device / Possible Brute-Force Activity

·      Device / RDP Scan

·      Device / SMB Session Brute Force (Admin)

·      Device / SMB Session Brute Force (Non-Admin)

·      Device / Suspicious Network Scan Activity

·      Unusual Activity / Successful Admin Brute-Force Activity

·      Unusual Activity / Unusual External Data to New Endpoint

·      Unusual Activity / Unusual External Data Transfer

·      Unusual Activity / Unusual File Storage Data Transfer

·      User / New Admin Credentials on Server

Cyber AI Analyst Incidents

·      Scanning of Multiple Devices

·      Large Volume of SMB Login Failures to Multiple Devices

·      Suspicious Chain of Administrative Connections

·      SMB Write of Suspicious File

·      Suspicious DCE-RPC Activity

·      Unusual External Data Transfer

·      Unusual External Data Transfer to Multiple Related Endpoints

·      Unusual External Data Transfer to Endpoints

MITRE ATT&CK Mapping

·      Initial Access – T1190 – Exploit Public-Facing Application

·      Defense Evasion, Initial Access, Persistence, Privilege Escalation – T1078 – Valid Accounts

·      Resource Development – T1588.001 – Obtain Capabilities: Malware

·      Reconnaissance – T1590.005 – Gather Victim Network Information: IP Addresses

·      Reconnaissance – T1592.004 – Gather Victim Host Information: Client Configurations

·      Reconnaissance – T1595.001 – Active Scanning: Scanning IP Blocks

·      Reconnaissance – T1595.002 – Active Scanning: Vulnerability Scanning

·      Reconnaissance – T1595.003 – Active Scanning: Wordlist Scanning

·      Discovery – T1018 – Remote System Discovery

·      Discovery – T1046 – Network Service Discovery

·      Discovery – T1083 – File and Directory Discovery

·      Discovery – T1135 – Network Share Discovery

·      Command and Control – T1219 – Remote Access Tools

·      Command and Control – T1219.002 – Remote Access Tools: Remote Desktop Software

·      Command and Control – T1571 – Non-Standard Port

·      Command and Control – T1572 – Protocol Tunneling

·      Command and Control – T1573.001 – Encrypted Channel: Symmetric Cryptography

·      Credential Access – T1110 – Brute Force

·      Credential Access – T1110.001 – Brute Force: Password Guessing

·      Defense Evasion – T1006 – Direct Volume Access

·      Defense Evasion – T1564.005 – Hide Artifacts: Hidden File System

·      Defense Evasion – T1564.012 – Hide Artifacts: File/Path Exclusions

·      Execution – T1047 – Windows Management Instrumentation

·      Execution – T1569.002 – System Services: Service Execution

·      Lateral Movement – T1021 – Remote Services

·      Lateral Movement – T1021.001 – Remote Services: Remote Desktop Protocol

·      Lateral Movement – T1021.002 – Remote Services: SMB/Windows Admin Shares

·      Lateral Movement – T1021.006 – Remote Services: Windows Remote Management

·      Lateral Movement – T1080 – Taint Shared Content

·      Lateral Movement – T1210 – Exploitation of Remote Services

·      Lateral Movement – T1570 – Lateral Tool Transfer

·      Collection – T1039 – Data from Network Shared Drive

·      Collection – T1074 – Data Staged

·      Exfiltration – T1041 – Exfiltration Over C2 Channel

·      Exfiltration – T1048 – Exfiltration Over Alternative Protocol

·      Exfiltration – T1567.002 – Exfiltration Over Web Service: Exfiltration to Cloud Storage

References

[1] https://www.levelblue.com/blogs/levelblue-blog/extortion-as-a-service-the-latest-threat-actor-criminal-ecosystem/

[2] https://blackpointcyber.com/wp-content/uploads/2025/12/World-Leaks.pdf

[3] https://blackpointcyber.com/threat-profile/world-leaks-ransomware/

[4] https://www.halcyon.ai/threat-group/worldleaks

[5] https://www.moxfive.com/resources/moxfive-threat-actor-spotlight-world-leaks

[6] https://thehackernews.com/2024/08/cybercriminals-abusing-cloudflare.html

[7] https://www.trendmicro.com/vinfo/tw/security/news/threat-landscape/the-industrialization-of-botnets-automation-and-scale-as-a-new-threat-infrastructure

[8] https://www.morphisec.com/blog/ransomware-without-encryption-why-pure-exfiltration-attacks-are-surging-and-why-theyre-so-hard-to-catch/

[9] https://sed-cms.broadcom.com/sites/default/files/2026-01/RWN-2026-WP100_1.pdf

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About the author
Tiana Kelly
Senior Cyber Analyst & Team Lead

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March 11, 2026

NetSupport RAT: How Legitimate Tools Can Be as Damaging as Malware

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What is NetSupport Manager?

NetSupport Manager is a legitimate IT tool used by system administrators for remote support, monitoring, and management. In use since 1989, NetSupport Manager enables users to remotely access and navigate systems across different platforms and operating systems [1].

What is NetSupport RAT?

Although NetSupport Manager is a legitimate tool that can be used by IT and security professionals, there has been a rising number of cases in which it is abused to gain unauthorized access to victim systems. This misuse has become so prevalent that, in recent years, security researchers have begun referring to NetSupport as a Remote Access Trojan (RAT), a term typically used for malware that enables a threat actor to remotely access or control an infected device [2][3][4].

NetSupport RAT activity summary

The initial stages of NetSupport RAT infection may vary depending on the source of the initial compromise. Using tactics such as the social engineering tactic ClickFix, threat actors attempt to trick users into inadvertently executing malicious PowerShell commands under the guise of resolving a non-existent issue or completing a fake CAPTCHA verification [5]. Other attack vectors such as phishing emails, fake browser updates, malicious websites, search engine optimization (SEO) poisoning, malvertising and drive-by downloads are also employed to direct users to fraudulent pages and fake reCAPTCHA verification checks, ultimately inducing them to execute malicious PowerShell commands [5][6][7]. This leads to the successful installation of NetSupport Manager on the compromised device, which is often placed in non-standard directories such as AppData, ProgramData, or Downloads [3][8].

Once installed, the adversary is able to gain remote access to the affected machine, monitor user activity, exfiltrate data, communicate with the command-and-control (C2) server, and maintain persistence [5]. External research has also highlighted that post-exploitation of NetSupport RAT has involved the additional download of malicious payloads [2][5].

Attack flow diagram highlighting key events across each phase of the attack phase
Figure 1: Attack flow diagram highlighting key events across each phase of the attack phase [2][5].

Darktrace coverage

In November of 2025, suspicious behavior indicative of the malicious abuse of NetSupport Manager was observed on multiple customers across Europe, the Middle East, and Africa (EMEA) and the Americas (AMS).

While open-source intelligence (OSINT) has reported that, in a recent campaign, a threat actor impersonated government entities to trick users in organizations in the Information Technology, Government and Financial Services sectors in Central Asia into downloading NetSupport Manager [8], approximately a third of Darktrace’s affected customers in November were based in the US while the rest were based in EMEA. This contrast underscores how widely NetSupport Manager is leveraged by threat actors and highlights its accessibility as an initial access tool.  

The Darktrace customers affected were in sectors including Information and Communication, Manufacturing and Arts, entertainment and recreation.

The ClickFix social engineering tactic typically used to distribute the NetSupport RAT is known to target multiple industries, including Technology, Manufacturing and Energy sectors [9]. It also reflects activity observed in the campaign targeting Central Asia, where the Information Technology sector was among those affected [8].

The prevalence of affected Education customers highlights NetSupport’s marketing focus on the Education sector [10]. This suggests that threat actors are also aware of this marketing strategy and have exploited the trust it creates to deploy NetSupport Manager and gain access to their targets’ systems. While the execution of the PowerShell commands that led to the installation of NetSupport Manager falls outside of Darktrace's purview in cases identified, Darktrace was still able to identify a pattern of devices making connections to multiple rare external domains and IP addresses associated with the NetSupport RAT, using a wide range of ports over the HTTP protocol. A full list of associated domains and IP addresses is provided in the Appendices of this blog.

Although OSINT identifies multiple malicious domains and IP addresses as used as C2 servers, signature-based detections of NetSupport RAT indicators of compromise (IoCs) may miss broader activity, as new malicious websites linked to the RAT continue to appear.

Darktrace’s anomaly‑based approach allows it to establish a normal ‘pattern of life’ for each device on a network and identify when behavior deviates from this baseline, enabling the detection of unusual activity even when it does not match known IoCs or tactics, techniques and procedures (TTPs).

In one customer environment in late 2025, Darktrace / NETWORK detected a device initiating new connections to the rare external endpoint, thetavaluemetrics[.]com (74.91.125[.]57), along with the use of a previously unseen user agent, which it recognized as highly unusual for the network.

Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.
Figure 2: Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.

Darktrace identified that user agent present in connections to this endpoint was the ‘NetSupport Manager/1.3’, initially suggesting legitimate NetSupport Manager activity. Subsequent investigation, however, revealed that the endpoint was in fact a malicious NetSupportRAT C2 endpoint [12]. Shortly after, Darktrace detected the same device performing HTTP POST requests to the URI fakeurl[.]htm. This pattern of activity is consistent with OSINT reporting that details communication between compromised devices and NetSupport Connectivity Gateways functioning as C2 servers [11].

Conclusion

As seen not only with NetSupport Manager but with any legitimate or open‑source software used by IT and security professionals, the legitimacy of a tool does not prevent it from being abused by threat actors. Open‑source software, especially tools with free or trial versions such as NetSupport Manager, remains readily accessible for malicious use, including network compromise. In an age where remote work is still prevalent, validating any anomalous use of software and remote management tools is essential to reducing opportunities for unauthorized access.

Darktrace’s anomaly‑based detection enables security teams to identify malicious use of legitimate tools, even when clear signatures or indicators of compromise are absent, helping to prevent further impact on a network.


Credit to George Kim (Analyst Consulting Lead – AMS), Anna Gilbertson (Senior Cyber Analyst)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Alerts

·       Compromise / Suspicious HTTP and Anomalous Activity

·       Compromise / New User Agent and POST

·       Device / New User Agent

·       Anomalous Connection / New User Agent to IP Without Hostname

·       Anomalous Connection / Posting HTTP to IP Without Hostname

·       Anomalous Connection / Multiple Failed Connections to Rare Endpoint

·       Anomalous Connection / Application Protocol on Uncommon Port

·       Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

·       Compromise / Beaconing Activity To External Rare

·       Compromise / HTTP Beaconing to Rare Destination

·       Compromise / Agent Beacon (Medium Period)

·       Compromise / Agent Beacon (Long Period)

·       Compromise / Quick and Regular Windows HTTP Beaconing

·       Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

·       Compromise / POST and Beacon to Rare External

Indicators of Compromise (IoCs)

Indicator           Type     Description

/fakeurl.htm URI            NetSupportRAT C2 URI

thetavaluemetrics[.]com        Connection hostname              NetSupportRAT C2 Endpoint

westford-systems[.]icu            Connection hostname              NetSupportRAT C2 Endpoint

holonisz[.]com                Connection hostname              NetSupportRAT C2 Endpoint

heaveydutyl[.]com      Connection hostname              NetSupportRAT C2 Endpoint

nsgatetest1[.]digital   Connection hostname              NetSupportRAT C2 Endpoint

finalnovel[.]com            Connection hostname              NetSupportRAT C2 Endpoint

217.91.235[.]17              IP             NetSupportRAT C2 Endpoint

45.94.47[.]224                 IP             NetSupportRAT C2 Endpoint

74.91.125[.]57                 IP             NetSupportRAT C2 Endpoint

88.214.27[.]48                 IP             NetSupportRAT C2 Endpoint

104.21.40[.]75                 IP             NetSupportRAT C2 Endpoint

38.146.28[.]242              IP             NetSupportRAT C2 Endpoint

185.39.19[.]233              IP             NetSupportRAT C2 Endpoint

45.88.79[.]237                 IP             NetSupportRAT C2 Endpoint

141.98.11[.]224              IP             NetSupportRAT C2 Endpoint

88.214.27[.]166              IP             NetSupportRAT C2 Endpoint

107.158.128[.]84          IP             NetSupportRAT C2 Endpoint

87.120.93[.]98                 IP             Rhadamanthys C2 Endpoint

References

  1. https://mspalliance.com/netsupport-debuts-netsupport-24-7/
  2. https://blogs.vmware.com/security/2023/11/netsupport-rat-the-rat-king-returns.html
  3. https://redcanary.com/threat-detection-report/threats/netsupport-manager/
  4. https://www.elastic.co/guide/en/security/8.19/netsupport-manager-execution-from-an-unusual-path.html
  5. https://rewterz.com/threat-advisory/netsupport-rat-delivered-through-spoofed-verification-pages-active-iocs
  6. https://thehackernews.com/2025/11/new-evalusion-clickfix-campaign.html
  7. https://corelight.com/blog/detecting-netsupport-manager-abuse
  8. https://thehackernews.com/2025/11/bloody-wolf-expands-java-based.html
  9. https://unit42.paloaltonetworks.com/preventing-clickfix-attack-vector
  10. https://www.netsupportsoftware.com/education-solutions
  11. https://www.esentire.com/blog/unpacking-netsupport-rat-loaders-delivered-via-clickfix
  12. https://threatfox.abuse.ch/browse/malware/win.netsupportmanager_rat/
  13. https://www.virustotal.com/gui/url/5fe6936a69c786c9ded9f31ed1242c601cd64e1d90cecd8a7bb03182c47906c2

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About the author
George Kim
Analyst Consulting Lead – AMS
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