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April 10, 2023

Employee-Conscious Email Security Solutions in the Workforce

Email threats commonly affect organizations. Read Darktrace's expert insights on how to safeguard your business by educating employees about email security.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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10
Apr 2023

When considering email security, IT teams have historically had to choose between excluding employees entirely, or including them but giving them too much power and implementing unenforceable, trust-based policies that try to make up for it. 

However, just because email security should not rely on employees, this does not mean they should be excluded entirely. Employees are the ones interacting with emails daily, and their experiences and behaviors can provide valuable security insights and even influence productivity. 

AI technology supports employee engagement in this non-intrusive, nuanced way to not only maintain email security, but also enhance it. 

Finding a Balance of Employee Involvement in Security Strategies

Historically, security solutions offered ‘all or nothing’ approaches to employee engagement. On one hand, when employees are involved, they are unreliable. Employees cannot all be experts in security on top of their actual job responsibilities, and mistakes are bound to happen in fast-paced environments.  

Although there have been attempts to raise security awareness, they often have shortcomings, as training emails lack context and realism, leaving employees with poor understandings that often lead to reporting emails that are actually safe. Having users constantly triaging their inboxes and reporting safe emails wastes time that takes away from their own productivity as well as the productivity of the security team.

Other historic forms of employee involvement also put security at risk. For example, users could create blanket rules through feedback, which could lead to common problems like safe-listing every email that comes from the gmail.com domain. Other times, employees could choose for themselves to release emails without context or limitations, introducing major risks to the organization. While these types of actions include employees to participate in security, they do so at the cost of security. 

Even lower stakes employee involvement can prove ineffective. For example, excessive warnings when sending emails to external contacts can lead to banner fatigue. When employees see the same warning message or alert at the top of every message, it’s human nature that they soon become accustomed and ultimately immune to it.

On the other hand, when employees are fully excluded from security, an opportunity is missed to fine-tune security according to the actual users and to gain feedback on how well the email security solution is working. 

So, both options of historically conventional email security, to include or exclude employees, prove incapable of leveraging employees effectively. The best email security practice strikes a balance between these two extremes, allowing more nuanced interactions that maintain security without interrupting daily business operations. This can be achieved with AI that tailors the interactions specifically to each employee to add to security instead of detracting from it. 

Reducing False Reports While Improving Security Awareness Training 

Humans and AI-powered email security can simultaneously level up by working together. AI can inform employees and employees can inform AI in an employee-AI feedback loop.  

By understanding ‘normal’ behavior for every email user, AI can identify unusual, risky components of an email and take precise action based on the nature of the email to neutralize them, such as rewriting links, flattening attachments, and moving emails to junk. AI can go one step further and explain in non-technical language why it has taken a specific action, which educates users. In contrast to point-in-time simulated phishing email campaigns, this means AI can share its analysis in context and in real time at the moment a user is questioning an email. 

The employee-AI feedback loop educates employees so that they can serve as additional enrichment data. It determines the appropriate levels to inform and teach users, while not relying on them for threat detection

In the other direction, the AI learns from users’ activity in the inbox and gradually factors this into its decision-making. This is not a ‘one size fits all’ mechanism – one employee marking an email as safe will never result in blanket approval across the business – but over time, patterns can be observed and autonomous decision-making enhanced.  

Figure 1: The employee-AI feedback loop increases employee understanding without putting security at risk.

The employee-AI feedback loop draws out the maximum potential benefits of employee involvement in email security. Other email security solutions only consider the security team, enhancing its workflow but never considering the employees that report suspicious emails. Employees who try to do the right thing but blindly report emails never learn or improve and end up wasting their own time. By considering employees and improving security awareness training, the employee-AI feedback loop can level up users. They learn from the AI explanations how to identify malicious components, and so then report fewer emails but with greater accuracy. 

While AI programs have classically acted like black boxes, Darktrace trains its AI on the best data, the organization’s actual employees, and invites both the security team and employees to see the reasoning behind its conclusions. Over time, employees will trust themselves more as they better learn how to discern unsafe emails. 

Leveraging AI to Generate Productivity Gains

Uniquely, AI-powered email security can have effects outside of security-related areas. It can save time by managing non-productive email. As the AI constantly learns employee behavior in the inbox, it becomes extremely effective at detecting spam and graymail – emails that aren't necessarily malicious, but clutter inboxes and hamper productivity. It does this on a per-user basis, specific to how each employee treats spam, graymail, and newsletters. The AI learns to detect this clutter and eventually learns which to pull from the inbox, saving time for the employees. This highlights how security solutions can go even further than merely protecting the email environment with a light touch, to the point where AI can promote productivity gains by automating tasks like inbox sorting.

Preventing Email Mishaps: How to Deal with Human Error

Improved user understanding and decision making cannot stop natural human error. Employees are bound to make mistakes and can easily send emails to the wrong people, especially when Outlook auto-fills the wrong recipient. This can have effects ranging anywhere from embarrassing to critical, with major implications on compliance, customer trust, confidential intellectual property, and data loss. 

However, AI can help reduce instances of accidentally sending emails to the wrong people. When a user goes to send an email in Outlook, the AI will analyze the recipients. It considers the contextual relationship between the sender and recipients, the relationships the recipients have with each other, how similar each recipient’s name and history is to other known contacts, and the names of attached files.  

If the AI determines that the email is outside of a user’s typical behavior, it may alert the user. Security teams can customize what the AI does next: it can block the email, block the email but allow the user to override it, or do nothing but invite the user to think twice. Since the AI analyzes each email, these alerts are more effective than consistent, blanket alerts warning about external recipients, which often go ignored. With this targeted approach, the AI prevents data leakage and reduces cyber risk. 

Since the AI is always on and continuously learning, it can adapt autonomously to employee changes. If the role of an employee evolves, the AI will learn the new normal, including common behaviors, recipients, attached file names, and more. This allows the AI to continue effectively flagging potential instances of human error, without needing manual rule changes or disrupting the employee’s workflow. 

Email Security Informed by Employee Experience

As the practical users of email, employees should be considered when designing email security. This employee-conscious lens to security can strengthen defenses, improve productivity, and prevent data loss.  

In these ways, email security can benefit both employees and security teams. Employees can become another layer of defense with improved security awareness training that cuts down on false reports of safe emails. This insight into employee email behavior can also enhance employee productivity by learning and sorting graymail. Finally, viewing security in relation to employees can help security teams deploy tools that reduce data loss by flagging misdirected emails. With these capabilities, Darktrace/Email™ enables security teams to optimize the balance of employee involvement in email security.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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May 19, 2026

State of AI Cybersecurity 2026: 77% of security stacks include AI, but trust is lagging

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Findings in this blog are taken from Darktrace’s annual State of AI Cybersecurity Report 2026.

AI is a contributing member of nearly every modern cybersecurity team. As we discussed earlier in this blog series, rapid AI adoption is expanding the attack surface in ways that security professionals have never before experienced while also empowering attackers to operate at unprecedented speed and scale. It’s only logical that defenders are harnessing the power of AI to fight back.

After all, AI can help cybersecurity teams spot the subtle signs of novel threats before humans can, investigate events more quickly and thoroughly, and automate response. But although AI has been widely adopted, this technology is also frequently misunderstood, and occasionally viewed with suspicion.

For CISOs, the cybersecurity marketplace can be noisy. Making sense of competing vendors’ claims to distinguish the solutions that truly deliver on AI’s full potential from those that do not isn’t always easy. Without a nuanced understanding of the different types of AI used across the cybersecurity stack, it is difficult to make informed decisions about which vendors to work with or how to gain the most value from their solutions. Many security leaders are turning to Managed Security Service Providers (MSSPs) for guidance and support.

The right kinds of AI in the right places?

Back in 2024, when we first conducted this annual survey, more than a quarter of respondents were only vaguely familiar with generative AI or hadn’t heard of it at all. Today, GenAI plays a role in 77% of security stacks. This percentage marks a rapid increase in both awareness and adoption over a relatively short period of time.

According to security professionals, different types of AI are widely integrated into cybersecurity tooling:

  • 67% report that their organization’s security stack uses supervised machine learning
  • 67% report that theirs uses agentic AI
  • 58% report that theirs uses natural language processing (NLP)
  • 35% report that theirs uses unsupervised machine learning

But their responses suggest that organizations aren’t always using the most valuable types of AI for the most relevant use cases.

Despite all the recent attention AI has gotten, supervised machine learning isn’t new. Cybersecurity vendors have been experimenting with models trained on hand-labeled datasets for over a decade. These systems are fed large numbers of examples of malicious activity – for instance, strains of ransomware – and use these examples to generalize common indicators of maliciousness – such as the TTPs of multiple known ransomware strains – so that the models can identify similar attacks in the future. This approach is more effective than signature-based detection, since it isn’t tied to an individual byte sequence or file hash. However, supervised machine learning models can miss patterns or features outside the training data set. When adversarial behavior shifts, these systems can’t easily pivot.

Unsupervised machine learning, by contrast, can identify key patterns and trends in unlabeled data without human input. This enables it to classify information independently and detect anomalies without needing to be taught about past threats. Unsupervised learning can continuously learn about an environment and adapt in real time.

One key distinction between supervised and unsupervised machine learning is that supervised learning algorithms require periodic updating and re-training, whereas unsupervised machine learning trains itself while it works.

The question of trust

Even as AI moves into the mainstream, security professionals are eyeing it with a mix of enthusiasm and caution. Although 89% say they have good visibility into the reasoning behind AI-generated outputs, 74% are limiting AI’s ability to take autonomous action in their SOC until explainability improves. 86% do not allow AI to take even small remediation actions without human oversight.

This model, commonly known as “human in the loop,” is currently the norm across the industry. It seems like a best-of-both-worlds approach that allows teams to experience the benefits of AI-accelerated response without relinquishing control – or needing to trust an AI system.

Keeping humans somewhat in the loop is essential for getting the best out of AI. Analysts will always need to review alerts, make judgement calls, and set guardrails for AI's behavior. Their input helps AI models better understand what “normal” looks like, improving their accuracy over time.

However, relying on human confirmation has real costs – it delays response, increases the cognitive burden analysts must bear, and creates potential coverage gaps when security teams are overwhelmed or unavailable. The traditional model, in which humans monitor and act on every alert, is no longer workable at scale.

If organizations depend too heavily on in-the-loop humans, they risk recreating the very problem AI is meant to solve: backlogs of alerts waiting for analyst review. Removing the human from the loop can buy back valuable time, which analysts can then invest in building a proactive security posture. They can also focus more closely on the most critical incidents, where human attention is truly needed.

Allowing AI to operate autonomously requires trust in its decision-making. This trust can be built gradually over time, with autonomous operations expanding as trust grows. But it also requires knowledge and understanding of AI — what it is, how it works, and how best to deploy it at enterprise scale.

Looking for help in all the right places

To gain access to these capabilities in a way that’s efficient and scalable, growing numbers of security leaders are looking for outsourced support. In fact, 85% of security professionals prefer to obtain new SOC capabilities in the form of a managed service.

This makes sense: Managed Security Service Providers (MSSPs) can deliver deep, continuously available expertise without the cost and complexity of building an in-house team. Outsourcing also allows organizations to scale security coverage up or down as needs change, stay current with evolving threats and regulatory requirements, and leverage AI-native detection and response without needing to manage the AI tools themselves.

Preferences for MSSP-delivered security operations are particularly strong in the education, energy (87%), and healthcare sectors. This makes sense: all are high-value targets for threat actors, and all tend to have limited cybersecurity budgets, so the need for a partner who can deliver affordable access to expertise at scale is strong. Retailers also voiced a strong preference for MSSP-delivered services. These companies are tasked with managing large volumes of consumer personal and financial data, and with transforming an industry traditionally thought of as a late adopter to a vanguard of cyber defense. Technology companies, too, have a marked preference for SOC capabilities delivered by MSSPs. This may simply be because they understand the complexity of the threat landscape – and the advantages of specialized expertise — so well.

In order to help as many organizations as possible – from major enterprises to small and midmarket companies – benefit from enterprise-grade, AI-native security, Darktrace is making it easier for MSSPs to deliver its technology. The ActiveAI Security Portal introduces an alert dashboard designed to increase the speed and efficiency of alert triage, while a new AI-powered managed email security solution is giving MSSPs an edge in the never-ending fight against advanced phishing attacks – helping partners as well as organizations succeed on the frontlines of cyber defense.

Explore the full State of AI Cybersecurity 2026 report for deeper insights into how security leaders are responding to AI-driven risks.

Learn more about securing AI in your enterprise.

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May 19, 2026

When Open Source Is Weaponized: Analysis of a Trojanized 7 Zip Installer

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Background of the malicious 7-Zip installer, and assessing its Impact

Early in 2026, external researchers disclosed a malicious distribution campaign leveraging a trojanized installer masquerading itself as a legitimate 7‑Zip utility. Evidence suggests the campaign was active as of January 2026, during which victims were served a fake installer from 7zip[.]com, a highly convincing typo-squatted domain impersonating the official 7‑Zip distribution site (7-zip[.]org).

Initial access is typically achieved through social engineering and search‑engine abuse, including YouTube tutorial content that explicitly referenced the impersonated domain as the download source. Notably, several reports observed the installer delivered a modified but functional build of 7‑Zip (7zfm.exe) to reduce suspicion and preserve expected user behavior.

However, the installer also dropped additional payloads, such as Uphero.exe, hero.exe, and hero.dll, which are not part of the legitimate 7‑Zip software package. Once installed and executed, these payloads allow the attacker to establish persistence and configure the infected host as a proxy node under their control. This facilitates malicious activities such as traffic relaying, anonymizing infrastructure, and the delivery of secondary payloads [1] [2].

Overall, this attack illustrates a proxyware-style attack that abuses implicit trust in widely deployed third‑party tools while exploiting unconventional delivery vectors such as instructional media. By closely imitating legitimate software behavior and branding, the threat actors significantly reduced user suspicion and increased the likelihood of widespread, undetected compromise.

Threat overview

Darktrace observed multiple customers affected by the malicious 7‑Zip installer between January 12 and January 22, impacting organizations across the Americas (AMS), Asia‑Pacific & Japan (APJ), and Europe, the Middle East, and Africa (EMEA) regions. The activity targeted customers across various sectors, including Human health and social work activities, Manufacturing, Education, and Information and communication.

The following use case highlights a device on one customer network making external connections associated with malicious 7-Zip update activity observed between  January 7 and January 18, 2026.  This behavior included connectivity to the malicious domain 7zip[.]com, followed by command-and control (C2) activity involving "smshero"-themed domains, as well as outbound proxy connections over ports 1000 and 1002.  

Initial Connectivity to 'update[.]7zip[.]com':

Initial Beaconing to Young Endpoint alert behavior, involving the known tunnel/proxy endpoint ‘79.127.221[.]47’.
Figure 1: Initial Beaconing to Young Endpoint alert behavior, involving the known tunnel/proxy endpoint ‘79.127.221[.]47’.

Starting on January 7, Darktrace / NETWORK detected the device making repeated beaconing connections to the endpoint 79.127.221[.]47 over the destination port 1000. The use of this port aligns with open-source intelligence (OSINT) reporting that hero[.]exe establishes outbound proxy connections via non-standard ports such as 1000 and 1002 [1].

Darktrace observed TLS beaconing alerts to the known trojanized installer, update[.]7zip[.]com · 98.96.229[.]19, over port 443 on January 7th.
Figure 2: Darktrace observed TLS beaconing alerts to the known trojanized installer, update[.]7zip[.]com · 98.96.229[.]19, over port 443 on January 7th.

Later the same day, the device initiated TLS beaconing to the endpoint update.7zip[.]com. This is more than likely a common source of compromise, where victims unknowingly installed a modified build of the tool alongside additional malicious components. The campaign then progressed into the next attack phase, marked by established connectivity to various C2 domains.

Beaconing Activity to "smshero"-themed domains

Darktrace subsequently observed the same infected device connecting to various C2 domains used to retrieve configuration data. As such, these external hostnames were themed around the string “smshero”, for example ‘smshero[.]co’.

On January 8th, Darktrace observed SSL beaconing to a rare destination which was attributed to a known ‘config/control domain’, nova[.]smshero[.]ai.
Figure 3: On January 8th, Darktrace observed SSL beaconing to a rare destination which was attributed to a known ‘config/control domain’, nova[.]smshero[.]ai.

The following day, on January 8, the device exhibited its first connectivity to a "smshero"-themed endpoint, which has since been identified as being associated with rotating C2 servers [1] [3]. Similar beaconing activity continued over the following days, with Darktrace identifying C2 connectivity to update[.]7zip[.]com over port 443, alongside additional connections to “smshero”‑themed endpoints such as zest.hero-sms[.]ai, flux.smshero[.]cc, and glide.smshero[.]cc between January 9 and January 15.

Darktrace later observed continued beaconing alerts over a 4-day interval to additional rare destinations attributed to a known ‘config/control domain’, zest[.]hero-sms[.]ai & glide[.]smshero[.]cc.
Figure 4: Darktrace later observed continued beaconing alerts over a 4-day interval to additional rare destinations attributed to a known ‘config/control domain’, zest[.]hero-sms[.]ai & glide[.]smshero[.]cc.

Proxied connectivity over destination ports

The primary objective of this campaign is believed to be proxyware, whereby third-party traffic is routed through victim devices to potentially obfuscate malicious activity. Devices were also observed communicating with rare external IPs hosted on Cloudflare and DataCamp Limited ASNs, establishing outbound proxy connections over the non-standard ports 1000 and 1002 [1].

OSINT sources also indicate that connections over these ports leveraged an XOR-encoded protocol (key 0x70) designed to obscure control messages. While the end goal of the campaign remains unclear, residential proxy networks can be abused to evade security rules and facilitate further unauthorized activities, including phishing and malware distribution [1][3].

Specifically, on January 8, Darktrace observed the device engaging in low-and-slow data exfiltration to the IP 79.127.221[.]47, which had first been observed the previous day, over port 1000. Proxyware typically installs an agent that routes third‑party traffic through an end-user’s device, effectively  turning it into a residential proxy exit node. This activity likely represents the system actively communicating outbound data to an entity that controls its behavior.

Figure 5: Darktrace later observed a ‘Low and Slow Exfiltration to IP’ alert, involving the known tunnel/proxy endpoint ‘79.127.221[.]47’.

Similar activity continued between January 10 and January 18, with Darktrace detecting threat actors attempting to exfiltrate significant volumes of data to 79.127.221[.]47 over destination port 1000.

Throughout the course of this incident, Darktrace’s Cyber AI Analyst launched several autonomous investigations, analyzing each anomalous event and ultimately painting a detailed picture of the attack timeline. These investigations correlated multiple incidents based on Darktrace detections observed between January 7 and January 19. Cyber AI Analyst identified anomalous variables such as repeated connections to unusual endpoints involving data uploads and downloads, with particular emphasis on HTTP and SSL connectivity.

Darktrace AI Analyst Coverage, showcasing multiple incident events that occurred on January 7th & 8th, highlighting associated malicious 7-zip behaviors.
Figure 6: Darktrace AI Analyst Coverage, showcasing multiple incident events that occurred on January 7th & 8th, highlighting associated malicious 7-zip behaviors.
Darktrace AI Analyst Endpoint Details from the given ‘Unusual Repeated Connections’ Incident Event, including the known tunnel/proxy endpoint.
Figure 7: Darktrace AI Analyst Endpoint Details from the given ‘Unusual Repeated Connections’ Incident Event, including the known tunnel/proxy endpoint.
 Darktrace AI Analyst Coverage, showcasing additional incident events that occurred on January 12th through 18th, highlighting malicious 7-zip behaviors and SSL connectivity.
Figure 8: Darktrace AI Analyst Coverage, showcasing additional incident events that occurred on January 12th through 18th, highlighting malicious 7-zip behaviors and SSL connectivity.

Darktrace’s Autonomous Response

At several stages throughout the attack, Darktrace implemented Autonomous Response actions to help contain the suspicious activity as soon as it was identified, providing the customer’s security team with additional time to investigate and remediate. Between January 7 and January 18, Darktrace blocked a wide range of malicious activity, including beaconing connections to unusual endpoints, small data exfiltration attempts, and larger egress efforts, ultimately preventing the attacker from progressing through multiple stages of the attack or achieving their objectives.

Darktrace Autonomous Response Action Coverage showcasing connection block connection events including various endpoints that occurred on January 7th.
Figure 9: Darktrace Autonomous Response Action Coverage showcasing connection block connection events including various endpoints that occurred on January 7th.
Darktrace Antigena (Autonomous Response) Model Alert Coverage, showcasing a Antigena Suspicious Activity Block alert occurred on January 10th as a result of the Low and Slow Exfiltration to IP model alert.
Figure 10: Darktrace Antigena (Autonomous Response) Model Alert Coverage, showcasing a Antigena Suspicious Activity Block alert occurred on January 10th as a result of the Low and Slow Exfiltration to IP model alert.
Figure 11: Additional Darktrace Antigena (Autonomous Response) Model Alert Coverage, showcasing a Antigena Large Data Volume Outbound Block alert occurred on January 18th as a result of the Uncommon 1 GiB Outbound model alert.

Conclusion

The malicious 7‑Zip installer underscores how attackers continue to weaponize trust in widely used, legitimate software to gain initial access while evading user suspicion. By exploiting familiar and commonly installed services, this type of attack demonstrates that even routine actions, such as installing compression software, can become high‑risk events when defenses or user awareness are insufficient.

This campaign further emphasizes the urgent need for strict software validation and continuous network monitoring. Modern threats no longer rely solely on obscure tools or overtly malicious behavior. Instead, they increasingly blend seamlessly into everyday operations, making detection more challenging.

In this case, Darktrace / NETWORK was able to identify the anomalous activity and Autonomous Response actions in a timely manner, enabling the customer to be quickly notified and providing crucial additional time to investigate further.

In summary, the abuse of a trojanized 7‑Zip installer highlights a concerning shift in modern threat tactics, where trusted and widely deployed tools can serve as primary delivery mechanisms for system compromise. This reality reinforces that proactive detection, continuous monitoring, and strong security awareness are not optional but essential.

Credit to Justin Torres, Senior Cyber Analyst, David Moreira da Silva, Cyber Analyst, Emma Foulger, Global Threat Research Operations Lead.

Edited by Ryan Traill (Content Manager)

Appendices

References

1. https://www.malwarebytes.com/blog/threat-intel/2026/02/fake-7-zip-downloads-are-turning-home-pcs-into-proxy-nodes

2. https://www.tomshardware.com/tech-industry/cyber-security/unofficial-7-zip-com-website-served-up-malware-for-10-days-files-turned-pcs-into-a-proxy-botnet

3. https://blog.lukeacha.com/2026/01/beware-of-fake-7zip-installer-upstage.html

4. https://www.bleepingcomputer.com/news/security/malicious-7-zip-site-distributes-installer-laced-with-proxy-tool/

5. https://customerportal.darktrace.com/guides/antigena-network-model-actions

Darktrace Model Detections

·      Anomalous Connection / Data Sent to Rare Domain

·      Anomalous Connection / Low and Slow Exfiltration to IP

·      Anomalous Connection / Multiple Failed Connections to Rare Endpoint

·      Anomalous Connection / Uncommon 1 GiB Outbound

·      Anomalous Server Activity / Rare External from Server

·      Compromise / Agent Beacon (Long Period)

·      Compromise / Beacon for 4 Days

·      Compromise / Beacon to Young Endpoint

·      Compromise / Beaconing Activity To External Rare

·      Compromise / High Volume of Connections with Beacon Score

·      Compromise / Large Number of Suspicious Failed Connections

·      Compromise / Large Number of Suspicious Successful Connections

·      Compromise / Repeating Connections Over 4 Days

·      Compromise / SSL Beaconing to Rare Destination

·      Compromise / Suspicious TLS Beaconing To Rare External

·      Device / Large Number of Model Alerts

·      Unusual Activity / Unusual External Activity

Cyber AI Analyst Coverage

·      Unusual Repeated Connections

·      Unusual Repeated Connections to Multiple Endpoints

·      Possible HTTP Command and Control

·      Possible HTTP Command and Control to Multiple Endpoints

·      Suspicious Remote Service Control Activity

·      Possible SSL Command and Control to Multiple Endpoints

Indicators of Compromise

IoC - Type - Description + Confidence

·      7zip[.]com – Hostname – C2 Endpoint

·      flux[.]smshero[.]co - Hostname - C2 Endpoint

·      neo[.]herosms[.]co - Hostname - C2 Endpoint

·      nova[.]smshero[.]ai - Hostname - C2 Endpoint

·      zest[.]hero-sms[.]ai -  Hostname - C2 Endpoint

·      soc[.]hero-sms[.]co - Hostname - C2 Endpoint

·      pulse[.]herosms[.]cc - Hostname - C2 Endpoint

·      glide[.]smshero[.]cc - Hostname - C2 Endpoint

·      prime[.]herosms[.]vip - Hostname - C2 Endpoint

·      172.96.115[.]226 - IP Address - C2 Endpoint

·      79.127.221[.]47:1002 – IP Address/Port - Proxy Endpoint

·      84.17.37[.]1:1002 - IP Address/Port - Proxy Endpoint

MITRE ATT&CK Mapping

Technique Name - Tactic - ID - Sub-Technique of

·      Exfiltration Over C2 Channel - EXFILTRATION - T1041

·      Scheduled Transfer - EXFILTRATION - T1029

·      Automated Exfiltration - EXFILTRATION - T1020

·      Data Transfer Size Limits - EXFILTRATION - T1030

·      External Proxy - COMMAND AND CONTROL - T1090.002 - T1090

·      Non-Application Layer Protocol - COMMAND AND CONTROL - T1095

·      Non-Standard Port - COMMAND AND CONTROL - T1571

·      Exfiltration to Cloud Storage - EXFILTRATION - T1567.002 - T1567

·      Exploit Public-Facing Application - INITIAL ACCESS - T1190

·      Web Protocols - COMMAND AND CONTROL - T1071.001 - T1071

·      Application Layer Protocol - COMMAND AND CONTROL - T1071

·      Man in the Browser - COLLECTION - T1185

·      Browser Extensions - PERSISTENCE - T1176

·      Encrypted Channel - COMMAND AND CONTROL - T1573

·      Fallback Channels - COMMAND AND CONTROL - T1008

·      Multi-Stage Channels - COMMAND AND CONTROL - T1104

·      Supply Chain Compromise - INITIAL ACCESS ICS - T0862

·      Commonly Used Port - COMMAND AND CONTROL ICS - T0885

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Justin Torres
Cyber Analyst
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