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April 10, 2023

Employee-Conscious Email Security Solutions in the Workforce

Email threats commonly affect organizations. Read Darktrace's expert insights on how to safeguard your business by educating employees about email security.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
Written by
Carlos Gray
Senior Product Marketing Manager, Email
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10
Apr 2023

When considering email security, IT teams have historically had to choose between excluding employees entirely, or including them but giving them too much power and implementing unenforceable, trust-based policies that try to make up for it. 

However, just because email security should not rely on employees, this does not mean they should be excluded entirely. Employees are the ones interacting with emails daily, and their experiences and behaviors can provide valuable security insights and even influence productivity. 

AI technology supports employee engagement in this non-intrusive, nuanced way to not only maintain email security, but also enhance it. 

Finding a Balance of Employee Involvement in Security Strategies

Historically, security solutions offered ‘all or nothing’ approaches to employee engagement. On one hand, when employees are involved, they are unreliable. Employees cannot all be experts in security on top of their actual job responsibilities, and mistakes are bound to happen in fast-paced environments.  

Although there have been attempts to raise security awareness, they often have shortcomings, as training emails lack context and realism, leaving employees with poor understandings that often lead to reporting emails that are actually safe. Having users constantly triaging their inboxes and reporting safe emails wastes time that takes away from their own productivity as well as the productivity of the security team.

Other historic forms of employee involvement also put security at risk. For example, users could create blanket rules through feedback, which could lead to common problems like safe-listing every email that comes from the gmail.com domain. Other times, employees could choose for themselves to release emails without context or limitations, introducing major risks to the organization. While these types of actions include employees to participate in security, they do so at the cost of security. 

Even lower stakes employee involvement can prove ineffective. For example, excessive warnings when sending emails to external contacts can lead to banner fatigue. When employees see the same warning message or alert at the top of every message, it’s human nature that they soon become accustomed and ultimately immune to it.

On the other hand, when employees are fully excluded from security, an opportunity is missed to fine-tune security according to the actual users and to gain feedback on how well the email security solution is working. 

So, both options of historically conventional email security, to include or exclude employees, prove incapable of leveraging employees effectively. The best email security practice strikes a balance between these two extremes, allowing more nuanced interactions that maintain security without interrupting daily business operations. This can be achieved with AI that tailors the interactions specifically to each employee to add to security instead of detracting from it. 

Reducing False Reports While Improving Security Awareness Training 

Humans and AI-powered email security can simultaneously level up by working together. AI can inform employees and employees can inform AI in an employee-AI feedback loop.  

By understanding ‘normal’ behavior for every email user, AI can identify unusual, risky components of an email and take precise action based on the nature of the email to neutralize them, such as rewriting links, flattening attachments, and moving emails to junk. AI can go one step further and explain in non-technical language why it has taken a specific action, which educates users. In contrast to point-in-time simulated phishing email campaigns, this means AI can share its analysis in context and in real time at the moment a user is questioning an email. 

The employee-AI feedback loop educates employees so that they can serve as additional enrichment data. It determines the appropriate levels to inform and teach users, while not relying on them for threat detection. 

In the other direction, the AI learns from users’ activity in the inbox and gradually factors this into its decision-making. This is not a ‘one size fits all’ mechanism – one employee marking an email as safe will never result in blanket approval across the business – but over time, patterns can be observed and autonomous decision-making enhanced.  

Figure 1: The employee-AI feedback loop increases employee understanding without putting security at risk.

The employee-AI feedback loop draws out the maximum potential benefits of employee involvement in email security. Other email security solutions only consider the security team, enhancing its workflow but never considering the employees that report suspicious emails. Employees who try to do the right thing but blindly report emails never learn or improve and end up wasting their own time. By considering employees and improving security awareness training, the employee-AI feedback loop can level up users. They learn from the AI explanations how to identify malicious components, and so then report fewer emails but with greater accuracy. 

While AI programs have classically acted like black boxes, Darktrace trains its AI on the best data, the organization’s actual employees, and invites both the security team and employees to see the reasoning behind its conclusions. Over time, employees will trust themselves more as they better learn how to discern unsafe emails. 

Leveraging AI to Generate Productivity Gains

Uniquely, AI-powered email security can have effects outside of security-related areas. It can save time by managing non-productive email. As the AI constantly learns employee behavior in the inbox, it becomes extremely effective at detecting spam and graymail – emails that aren't necessarily malicious, but clutter inboxes and hamper productivity. It does this on a per-user basis, specific to how each employee treats spam, graymail, and newsletters. The AI learns to detect this clutter and eventually learns which to pull from the inbox, saving time for the employees. This highlights how security solutions can go even further than merely protecting the email environment with a light touch, to the point where AI can promote productivity gains by automating tasks like inbox sorting.

Preventing Email Mishaps: How to Deal with Human Error

Improved user understanding and decision making cannot stop natural human error. Employees are bound to make mistakes and can easily send emails to the wrong people, especially when Outlook auto-fills the wrong recipient. This can have effects ranging anywhere from embarrassing to critical, with major implications on compliance, customer trust, confidential intellectual property, and data loss. 

However, AI can help reduce instances of accidentally sending emails to the wrong people. When a user goes to send an email in Outlook, the AI will analyze the recipients. It considers the contextual relationship between the sender and recipients, the relationships the recipients have with each other, how similar each recipient’s name and history is to other known contacts, and the names of attached files.  

If the AI determines that the email is outside of a user’s typical behavior, it may alert the user. Security teams can customize what the AI does next: it can block the email, block the email but allow the user to override it, or do nothing but invite the user to think twice. Since the AI analyzes each email, these alerts are more effective than consistent, blanket alerts warning about external recipients, which often go ignored. With this targeted approach, the AI prevents data leakage and reduces cyber risk. 

Since the AI is always on and continuously learning, it can adapt autonomously to employee changes. If the role of an employee evolves, the AI will learn the new normal, including common behaviors, recipients, attached file names, and more. This allows the AI to continue effectively flagging potential instances of human error, without needing manual rule changes or disrupting the employee’s workflow. 

Email Security Informed by Employee Experience

As the practical users of email, employees should be considered when designing email security. This employee-conscious lens to security can strengthen defenses, improve productivity, and prevent data loss.  

In these ways, email security can benefit both employees and security teams. Employees can become another layer of defense with improved security awareness training that cuts down on false reports of safe emails. This insight into employee email behavior can also enhance employee productivity by learning and sorting graymail. Finally, viewing security in relation to employees can help security teams deploy tools that reduce data loss by flagging misdirected emails. With these capabilities, Darktrace/Email™ enables security teams to optimize the balance of employee involvement in email security.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
Written by
Carlos Gray
Senior Product Marketing Manager, Email

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October 15, 2026

CikaBika Bot: Inside a Discord RAT

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Key Takeaways

·      Darktrace malware researchers have found an ongoing malware campaign using a document-themed lure containing a malicious LNK file and a PDF with an embedded payload.

·      The Nim based loader deploys a Rust-based remote access trojan (RAT), using a UAC bypass and DLL search-order hijacking technique targeting Microsoft Edge.

·      The RAT uses Discord for C2, creating dedicated channels to manage infected devices and execute commands.

·      CikaBika Bot supports system reconnaissance, remote command execution, screenshot capture, and file transfers.

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Introduction

In a threat landscape where attackers continue to rely on social engineering techniques to deliver malware, legitimate services are increasingly being abused to support malicious operations. Communications platforms like Discord can provide attackers with a ready-made channel for command-and-control (C2), allowing them to manage compromised devices without establishing dedicated infrastructure.

Malware researchers at Darktrace have identified a campaign distributing CikaBika, a Rust-based RAT that uses Discord for C2. The infection chain begins with a disk image and a malicious Windows shortcut. A Nim loader extracts the final payload and attempts to plant it in Microsoft Edge’s installation directory using a PowerShell UAC bypass. Once running, the RAT collects host information, registers the device with Discord, and accepts commands through a dedicated channel.

Technical Analysis

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Figure 1: Contents of Proposition_Projet.img.

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Initial access and PDF payload

The malware is packaged within a disk image named Proposition_Projet.img. Inside are a PDF titled “Presentation_Generale.pdf.pdf” and a Windows shortcut (LNK) disguised as a Word document, “Proposition_Projet_Personnalisable.docx”. The delivery method has not been confirmed; however, the filenames and document-themed lure are consistent with a phishing campaign.

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Figure 2: PowerShell command embedded in the malicious shortcut.


Opening the shortcut launches a hidden PowerShell process while displaying the PDF as a decoy. The French-language document explains how to produce a written summary or contraction of a text. In the background, PowerShell reads the PDF as bytes and uses the value at offset 239 (0x20) as an XOR key to decode an embedded executable. The resulting payload is written to %TEMP%\IfyuUapz.txt and executed using cmd /c.

Nim loader and UAC bypass

“IfyuUapz.txt” is a Nim-based loader that contains two Base64-encoded blobs: a Rust dynamic-link library (DLL)  and a PowerShell deployment script. Both are decoded and written to temporary files, referenced to within the loader as “dllFile” and “copyPs1”. The loader runs the script through a hidden PowerShell process using an encoded command, then attempts to load the DLL using Nim’s loadLib function. If loading fails, it invokes regsvr32.exe and retries.

Figure 3: Silent DLL deployer.

The PowerShell component is responsible for moving the DLL to C:\Program Files (x86)\Microsoft\Edge\Application\dbghelp.dll. It first copies the DLL to C:\Windows\Temp\dbghelp.tmp, then modifies HKCU\Software\Classes\ms-settings\shell\open\command so that launching computerdefaults.exe can trigger a command to move the staged DLL into the protected Edge directory. This is an attempt to bypass User Account Control (UAC), which depends on the target’s Windows configuration.

The script also compiles a small C# helper that calls ShowWindow to hide windows associated with Windows Settings and ApplicationFrameHost. It launches the bypass helper three times, checks for the presence of the destination DLL, and attempts to delete the temporary scripts, intermediate DLL, and associated registry changes.

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Figure 4: Legitimate msedge.exe function to load the legitimate dbghelp.dll.

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The legitimate msedge.exe has a delay-loaded dependency on dbghelp.dll, and the malicious DLL exports a subset of the functions associated with Microsoft’s debugging library. The attacker appears to be exploiting this dependency through DLL search-order hijacking. However, it does not export every function in Edge’s delay-import table, meaning its compatibility with the host is incomplete. The observed code establishes the intended sideloading route, rather than proving that Edge successfully loaded the planted DLL.

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Rust RAT payload

Figure 5: Discord configuration within the RAT.

The malicious dbghelp.dll (IfyuUapz.txt) is a Rust-based RAT. At startup, the RAT registers the compromised device with Discord and begins collecting information about the host. Its reconnaissance routine gathers system details, runs tasklist to enumerate processes, executes ipconfig to obtain network configuration, and attempts to take a screenshot. The resulting artifacts include tasklist_startup.txt, network_info.txt, and screenshot.png.

Figure 6: Network configuration notification in Discord channel.

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Figure 7: Network configuration output from network_info.txt.

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Discord C2

The RAT uses Discord channels to send commands and report results. The operator can send commands to the device’s channel and receive the resulting output in the same conversation. This gives the attacker an interactive command interface without having to operate and maintain a dedicated C2 server.

Figure 8: Commands available in Discord.

The command set includes !shell for remote command execution; !sysinfo and !info for host details; !isOn for status checks; !tasklist and !ps for process enumeration; and !kill for process termination. File-transfer commands include !upload and !download. Additional strings and command handlers reference screenshots (!src), camera access (!camera), streaming (!stream), and broadcasting (!broadcast).

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Figure 9: Device registration in Discord.

During device registration, the malware retrieves the victim’s public IP address using ipify.com. The registration message records the device ID, hostname, registration time, private and public IP addresses, status, uptime, and the Discord channel assigned to that device.

Operator activity and exfiltration

Figure 10: Powershell commands sent through Discord to exfiltrate data.

Once a device is registered, the attacker can issue commands through its dedicated Discord channel. In the observed activity, the attacker compressed a directory into a ZIP and exfiltrated it using ngrok.

Figure 11: Download command to retrieve a document from the target.

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The operator can also use !download to retrieve files from target. The example above displays a request for a specific document on the victim’s desktop. The requested file is then returned through the device’s Discord channel, giving the attacker a direct way to store and access selected data.

Conclusion

CikaBika Bot demonstrates how attackers continue to rely on social engineering techniques to deliver malware. Although the initial distribution method has not been confirmed, the use of a disk image containing a shortcut disguised as a Word document, alongside a legitimate-looking PDF, suggests the campaign was designed for phishing.

While Nim is less commonly encountered than C in Windows malware, it has increasingly appeared in malicious tooling. In this case, Nim is used to unpack and deploy a Rust-based RAT, adding another layer to the infection chain.

Once installed, CikaBika Bot uses Discord as its C2 platform, allowing the attacker to manage compromised devices, execute commands, and retrieve files without maintaining dedicated C2 infrastructure. The observed use of Discord channels for individual victims, alongside additional data exfiltration through ngrok, shows how legitimate services can be repurposed to support malicious operations.

Credit to Tara Gould (Malware Research Lead)

Indicators of Compromise (IoCs)

Presentation_Generale.pdf.pdf - eeb52cb95113a131c2c7713c17872da6

Proposition_Projet_Personnalisable.docx.lnk - 62e3e85eca78a0cd7e6669e9f33d936d

dbghelp.dll - c66858718d883bcfb9ce2c19b59f96c9

IfyuUapz.txt - 2deb724a709b0b892248405323350e9b

MITRE ATTACK

T1204.002 – User Execution: Malicious File
T1036.007 – Masquerading: Double File Extension
T1059.001 – PowerShell
T1027 – Obfuscated Files or Information
T1140 – Deobfuscate/Decode Files or Information
T1548.002 – Bypass User Account Control
T1112 – Modify Registry
T1574.001 – DLL Search Order Hijacking
T1036.005 – Masquerading: Match Legitimate Resource Name or Location
T1082 – System Information Discovery
T1016 – System Network Configuration Discovery
T1057 – Process Discovery
T1113 – Screen Capture
T1059.003 – Command and Scripting Interpreter: Windows Command Shell
T1102.002 – Web Service: Bidirectional Communication
T1560.001 – Archive Collected Data: Archive via Utility
T1567 – Exfiltration Over Web Service
T1070.004 – Indicator Removal: File Deletion
T1218.010 – Regsvr32
T1005 – Data from Local System
T1074.001 – Data Staged: Local Data Staging
T1041 – Exfiltration Over C2 Channel
T1564.003 – Hide Artifacts: Hidden Window
T1027.013 – Encrypted/Encoded File

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About the author
Tara Gould
Malware Research Lead

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October 5, 2026

AI-Assisted Attacks Still Leave a Behavioral Trace  

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Key Insights

  • Darktrace identified behavioral indicators associated with two campaigns linked to AI-assisted threat activity, highlighting the growing role of AI in modern cyber-attacks.
  • Observed activity involved suspicious WebDAV file transfers, disguised executable downloads, beaconing to rare infrastructure, unusual process execution, and communications with C2 infrastructure linked to active intrusion campaigns.

Introduction

Just as organizations are incorporating AI into their operations to take advantage of its benefits, threat actors are doing the same, creating new challenges for defenders.

Much of the discussion around AI risk has focused on the expanding attack surface created by AI systems within organizations. These systems are often granted privileged access and heightened permissions to carry out their duties, introducing new security risks and unintended consequences.

At the same time, threat actors are learning to leverage AI to enable malicious activities such as vulnerability discovery, exploit creation, and progressing through the Cyber Kill Chain more quickly. By accelerating development, adaptation, and scaling, AI enables attackers to operate more efficiently while making some capabilities more accessible to less skilled operators.

Whether AI is the target or the enabler, the resulting activity still manifests through networks, identities, endpoints and cloud services. Those interactions create observable signals that defenders can investigate, regardless of how the attack was developed.

AI as part of the attacker’s workflow

Darktrace has previously documented how threat actors are increasingly incorporating AI into offensive operations [1]. Two recent investigations from open-source intelligence (OSINT) illustrate this. In both cases, researchers identified the role of AI within malicious operations. Separately, Darktrace detected activity in customer environments that aligned with the infrastructure and techniques reported in those campaigns. These perspectives provide a view of both attacker workflow and operational consequences.

Although AI played different roles in each campaign, it did not remove the need for the attackers to interact with their targets. Payloads still had to be delivered, processes executed, and command-and-control (C2) connections established, creating behavioral anomalies that Darktrace was able to identify.

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Case 1: A Mexican government impersonation campaign with LLM-assisted malware development

Rapid7 reported on a malware delivery operation that used generative AI to assist development, testing, documentation and refinement of attacker infrastructure. Between May and June 2026, Darktrace similarly observed two chains of suspicious activity across customer environments in the Americas that exhibited clear similarities in behavior.

In both cases Darktrace observed:

  • WebDAV communication with onedrive[.]cv·138.124.123[.]87, retrieving a file from the path /Downloads/CURP/
  • Transfer of a masqueraded .scr executable
  • Subsequent communication with google.services[.]ug·77.110.127[.]205 over unusual high ports
  • Additional Darktrace detections correlating the unusual behavior seen spanning payload delivery and C2 communication
  • Darktrace’s Autonomous Response capability alerted across multiple stages of the attack

The infrastructure and behavior observed by Darktrace closely aligned with a campaign reported by Rapid7, in which a WebDAV malware delivery environment was exposed. Rapid7 assessed that threat actors had used generative AI to support the development, testing, documentation and refinement of the operation. The observed activity also aligned with reporting on a campaign in which impersonation of Mexico’s government Unique Population Registry Code (CURP) identity-record service led to delivery of PureRAT, a .NET-based information stealer and remote access trojan (RAT) [2]. The infrastructure overlap and consistent behavioural sequence provides strong alignment and offers a view of how an AI-assisted development pipeline ultimately manifested inside target environments.

Case 2: A suspected China-linked intrusion campaign with AI-assisted automation

In July 2026, Hunt.io published research into a suspected China-based intrusion operation targeting government and financial services organizations [3]. Material recovered from exposed attacker infrastructure by Hunt.io indicated that Claude Code and DeepSeek-v4-pro were being used as active components of the attacker’s workflow. According to the research, the models supported activities including attack reasoning, script generation, execution, exploit adaptation, and phishing-page development.

The investigation identified 192.229.115[.]229 and 192.229.115[.]230 as infrastructure associated with suspected TencShell operations and a possible second C2 framework known as Gshell [3].

Darktrace identified likely related activity within a financial services customer environment involving a newly observed laptop running the Windows 11 Pro operating system. Over a six-day period in July, the device made repeated outbound connections to 192.229.115[.]229 over port 8083.

Darktrace recognized the destination was highly rare for the environment, and the connectivity exhibited beaconing characteristics. During the same timeframe, Darktrace also identified suspicious process behavior associated with process chains involving svchost.exe and cmd.exe. The device repeatedly communicated with infrastructure identified in the Hunt.io research while exhibiting beaconing characteristics and suspicious process activity, strengthening the assessment that the activity likely was associated with the same operation.

Unlike many previous examples of AI-assisted cybercrime, the Hunt.io investigation provided rare visibility into how large language models were being incorporated directly into operational workflows rather than being used solely for content generation. Darktrace, meanwhile, observed how activity associated with that operation ultimately manifested inside a target environment, providing a complementary view of its operational impact.

Operational consequences of AI-assisted attacks

These investigations provide two complementary perspectives on AI-assisted cyber operations. OSINT research revealed how AI was incorporated into attacker workflows, while Darktrace observed the resulting activity within customer environments.

Although AI played different roles in each campaign, it did not remove the need for attackers to interact with their targets, deliver payloads, execute processes, and communicate with C2, all of which generated observable signals.

In these cases, Darktrace identified suspicious file delivery, unusual process behavior, beaconing activity, and communication with rare external infrastructure that aligned with campaigns later linked to AI-assisted operations. While AI may influence how attacks are developed, adapted, and scaled, it does not make them operationally invisible.

For defenders, the broader lesson extends beyond these specific campaigns. As AI becomes increasingly embedded within both enterprise operations and attacker workflows, understanding what a model was asked to do is often less important than understanding the actions it ultimately took and the consequences those actions produced. Whether the actor is human, AI-assisted, or increasingly autonomous, activity still manifests through identities, endpoints, applications, cloud services and network infrastructure.

Credit to Angel Arribas Lopez (Associate Principal Cyber Analyst), Emma Foulger (Global Threat Research Operations Lead), Nathaniel Jones, SVP Global Threat Intelligence
Edited by Ryan Traill (Content Manager)

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Appendices

Darktrace Model Detections

Case 1

Anomalous File / Masqueraded File Transfer from New External Endpoint

Anomalous File / Script from Rare External Location

Anomalous File / EXE from Rare External Location

Anomalous File / Script and EXE from Rare External

Anomalous Connection / Multiple Failed Connections to Rare Endpoint

Anomalous Connection / Rare External SSL Self-Signed

Compromise / New or Repeated to Unusual SSL Port

Compromise / Large Number of Suspicious Failed Connections

Device / Initial Attack Chain Activity

Antigena / Network / External Threat::Antigena Suspicious File Block

Antigena / Network / Significant Anomaly::Antigena Enhanced Monitoring from Client Block

Antigena / Network / Significant Anomaly::Antigena Controlled and Model Alert

Antigena / Network / External Threat::Antigena File then New Outbound Block

Antigena / Network / Significant Anomaly::Antigena Significant Anomaly from Client Block

Antigena / Network / Significant Anomaly::Antigena Alerts Over Time Block

Case 2

Anomalous Connection / Multiple Failed Connections to Rare Endpoint

Compromise / High Volume of Connections with Beacon Score

Compromise / Large Number of Suspicious Failed Connections

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Indicators of Compromise (IoCs)

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Case 1

                                                                                                                                                                                                                                                 
IoCTypeDescription + Confidence
onedrive[.]cvHostnameLikely C2 server
138.124.123[.]87IP AddressPossible C2 server
hXXp://onedrive[.]cv/Downloads/CURP/ReportFinal.%E2%80%AE%E1%BA%9D%D4%81%EF%BD%90.scrURIPossible payload
google.services[.]ugHostnameLikely C2 server
77.110.127[.]205IP AddressLikely C2 server
google.services[.]ug:57666Hostname + PortLikely C2 communication
google.services[.]ug:57888Hostname + PortLikely C2 communication
google.services[.]ug:56001Hostname + PortLikely C2 communication

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Case 2

IoC Type Description + Confidence
192.229.115[.]229 IP Address Likely C2 communication
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About the author
Angel Arribas Lopez
Associate Principal Cyber Analyst
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