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August 9, 2022

Cyber Tactics in the Russo-Ukrainian Conflict

The conflict between Russia and Ukraine has led to fears of a full-scale cyberwar. Learn the cyber attack tactics used, hacking groups involved, and more!
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Rosa Jong
OSINT Analyst
Written by
Taisiia Garkava
Security Analyst
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09
Aug 2022

Introduction

Since the beginning of the Russian invasion of Ukraine in February 2022, cyber communities around the world have been witnessing what can be called a ‘renaissance of cyberwarfare' [1]. Rather than being financially motivated, threat actors are being guided by political convictions to defend allies or attack their enemies. This blog reviews some of the main threat actors involved in this conflict and their ongoing tactics, and advises on how organizations can best protect themselves. Darktrace’s preliminary assessments predicted that attacks would be observed globally with a focus on pro-Ukrainian nations such as North Atlantic Treaty Organization (NATO) members and that identified Advanced Persistent Threat (APT) groups would develop new and complex malware deployed through increasingly sophisticated attack vectors. This blog will show that many of these assessments had unexpected outcomes.

Context for Conflict 

Cyber confrontation between Russia and Ukraine dates back to 2013, when Viktor Yanukovych, (former President of Ukraine) rejected an EU trade pact in favour of an agreement with Russia. This sparked mass protests leading to his overthrow, and shortly after, Russian troops annexed Crimea and initiated the beginning of Russian-Ukrainian ground and cyber warfare. Since then, Russian threat actors have been periodically targeting Ukrainian infrastructure. One of the most notable examples of this, an attack against their national power grid in December 2015, resulted in power outages for approximately 255,000 people in Ukraine and was later attributed to the Russian hacking group Sandworm [2 & 3]. 

Another well-known attack in June 2017 overwhelmed the websites of hundreds of Ukrainian organizations using the infamous NotPetya malware. This attack is still considered the most damaging cyberattack in history, with more than €10 billion euros in financial damage [4]. In February 2022, countries witnessed the next stage of cyberwar against Ukraine with both new and familiar actors deploying various techniques to target their rival’s critical infrastructure. 

Tactic 1: Ransomware

Although some sources suggest US ransomware incidents and expectations of ransom may have declined during the conflict, ransomware still remained a significant tactic deployed globally across this period [5] [6] [7]. A Ukrainian hacking group, Network Battalion 65 (NB65), used ransomware to attack the Russian state-owned television and radio broadcasting network VGTRK. NB65 managed to steal 900,000 emails and 4000 files, and later demanded a ransom which they promised to donate to the Ukrainian army. This attack was unique because the group used the previously leaked source code of Conti, another infamous hacker group that had pledged its support to the Russian government earlier in the conflict. NB65 modified the leaked code to make unique ransomware for each of its targets [5]. 

Against expectations, Darktrace’s customer base appeared to deviate from these ransom trends. Analysts have seen relatively unsophisticated ransomware attacks during the conflict period, with limited evidence to suggest they were connected to any APT activity. Between November 2021 and June 2022, there were 51 confirmed ransomware compromises across the Darktrace customer base. This represents an increase of 43.16% compared to the same period the year before, accounting for relative customer growth. Whilst this suggests an overall growth in ransom cases, many of these confirmed incidents were unattributed and did not appear to be targeting any particular verticals or regions. While there was an increase in the energy sector, this could not be explicitly linked to the conflict. 

The Darktrace DETECT family has a variety of models related to ransomware visibility:

Darktrace Detections for T1486 (Data Encrypted for Impact):

- Compromise / Ransomware / Ransom or Offensive Words Written to SMB

- Compromise / Ransomware / Suspicious SMB Activity

- Anomalous Connection / Sustained MIME Type Conversion

- Unusual Activity / Sustained Anomalous SMB Activity

- Compromise / Ransomware / Suspicious SMB File Extension

- Unusual Activity / Anomalous SMB Read & Write

- Unusual Activity / Anomalous SMB Read & Write from New Device

- SaaS / Resource / SaaS Resources with Additional Extensions

- Compromise / Ransomware / Possible Ransom Note Read

- [If RESPOND is enabled] Antigena / Network / External Threat / Antigena Ransomware Block

Tactic 2: Wipers

One of the largest groups of executables seen during the conflict were wipers. On the eve of the invasion, Ukrainian organizations were targeted by a new wiper malware given the name “HermeticWiper”. Hermetic refers to the name of the Cyprian company “Hermetica Digital Ltd.” which was used by attackers to request a code signing certificate [6]. Such a digital certificate is used to verify the ownership of the code and that it has not been altered. The 24-year-old owner of Hermetica Digital says he had no idea that his company was abused to retrieve a code signing certificate [7]. 

HermeticWiper consists of three components: a worm, decoy ransomware and the wiper malware. The custom worm designed for HermeticWiper was used to spread the malware across the network of its infected machines. ESET researchers discovered that the decoy ransomware and the wiper were released at the same time [8]. The decoy ransomware was used to make it look like the machine was hit by ransomware, when in reality the wiper was already permanently wiping data from the machines. In the attack’s initial stage, it bypasses Windows security features designed to prevent overwriting boot records by installing a separate driver. After wiping data from the machine, HermeticWiper prevents that data from being re-fragmented and overwrites the files to fragment it further. This is done to make it more challenging to reconstruct data for post-compromise forensics [9]. Overall, the function and purpose of HermeticWiper seems similar to that of NotPetya ransomware. 

HermeticWiper is not the only conflict-associated wiper malware which has been observed. In January 2022, Microsoft warned Ukrainian customers that they detected wiper intrusion activity against several European organizations. One example of this was the MBR (Master Boot Record) wiper. This type of wiper overwrites the MBR, the disk sector that instructs a computer on how to load its operating system, with a ransomware note. In reality, the note is a misdirection and the malware destroys the MBR and targeted files [10].  

One of the most notable groups that used wiper malware was Sandworm. Sandworm is an APT attributed to Russia’s foreign military intelligence agency, GRU. The group has been active since 2009 and has used a variety of TTPs within their attacks. They have a history of targeting Ukraine including attacks in 2015 on Ukraine’s energy distribution companies and in 2017 when they used the aforementioned NotPetya malware against several Ukrainian organizations [11]. Another Russian (or pro-Russian) group using wiper malware to target Ukraine is DEV-0586. This group targeted various Ukrainian organizations in January 2022 with Whispergate wiper malware. This type of wiper malware presents itself as ransomware by displaying a file instructing the victim to pay Bitcoin to have their files decrypted [12].  

Darktrace did not observe any confirmed cases of HermeticWiper nor other conflict-associated wipers (e.g IsaacWiper and CaddyWiper) within the customer base over this period. Despite this, Darktrace DETECT has a variety of models related to wipers and data destruction:

Darktrace Detections for T1485 (Data Destruction)- this is the main technique exploited during wiper attacks

- Unusual Activity / Anomalous SMB Delete Volume

- IaaS / Unusual Activity / Anomalous AWS Resources Deleted

- IaaS / Storage / S3 Bucket Delete

- SaaS / Resource / Mass Email Deletes from Rare Location

- SaaS / Resource / Anomalous SaaS Resources Deleted

- SaaS / Resource / Resource Permanent Delete

- [If RESPOND is enabled] Antigena / Network / Manual / Enforce Pattern of Life

- [If RESPOND is enabled] Antigena / SaaS / Antigena Unusual Activity Block

Tactic 3: Spear-Phishing

Another strategy that some threat actors employ is spear-phishing. Targeting can be done using email, social media, messaging, or other platforms.

The hacking group Armageddon (also known as Gamaredon) has been responsible for several spear-phishing attacks during the crisis, primarily targeting individuals involved in the Ukrainian Government [13]. Since the beginning of the war, the group has been sending out a large volume of emails containing an HTML file which, if opened, downloads and launches a RAR payload. Those who click the attached link download an HTA with a PowerShell script which obtains the final Armageddon payload. Using the same strategy, the group is also targeting governmental agencies in the European Union [14]. With high-value targets, the need to improve teaching around phishing identification to minimize the chance of being caught in an attacker's net is higher than ever. 

In comparison to the wider trends, Darktrace analysts again saw little-to-no evidence of conflict-associated phishing campaigns affecting customers. Those phishing attempts which did target customers were largely not conflict-related. In some cases, the conflict was used opportunistically, such as when one customer was targeted with a phishing email referencing Russian bank exclusions from the SWIFT payment system (Figures 1 and 2). The email was identified by Darktrace/Email as a probable attempt at financial extortion and inducement - in this case the company received a spoofed email from a major bank’s remittance department.  

Figure 1- Screencap of targeted phishing email sent to Darktrace customer
Figure 2- Attached file contains soliciting reference to SWIFT, a money payment system which select Russian banks were removed from because of the conflict [15]

 Although the conflict was used as a reference in some examples, in most of Darktrace’s observed phishing cases during the conflict period there was little-to-no evidence to suggest that the company being targeted nor the threat actor behind the phishing attempt was associated with or attributable to the Russia-Ukraine conflict.

However, Darktrace/Email has several model categories which pick up phishing related threats:

Sample of Darktrace for Email Detections for T1566 (Phishing)- this is the overarching technique exploited during spear-phishing events

Model Categories:

- Inducement

- Internal / External User Spoofing

- Internal / External Domain Spoofing

- Fake Support

- Link to Rare Domains

- Link to File Storage

- Redirect Links

- Anomalous / Malicious Attachments

- Compromised Known Sender

Specific models can be located on the Email Console

 

Tactic 4: Distributed-Denial-of-Service (DDoS)

Another tactic employed by both pro-Russian and pro-Ukrainian threat actors was DDoS (Distributed Denial of Service) attacks. Both pro-Russia and pro-Ukraine actors were seen targeting critical infrastructure, information resources, and governmental platforms with mass DDoS attacks. The Ukrainian Minister of Digital Transformation, Mykhailo Fedorov, called on an IT Army of underground Ukrainian hackers and volunteers to protect Ukraine's critical infrastructure and conduct DDoS attacks against Russia [16]. As of 1 August 2022, more than two hundred thousand people are subscribed to the group's official Telegram channel, where potential DDoS targets are announced [17].

Darktrace observed similar pro-Ukraine DDoS behaviors within a variety of customer environments. These DDoS campaigns appeared to involve low-volume individual support combined with crowd-sourced DDoS activity. They were hosted on a range of public-sourced DDoS sites and seemed to share sentiments of groups such as the IT Army of Ukraine (Figure 3).

Figure 3- Example DDoS outsource domain with unusual TLD 

From the Russian side, one of the prominent newly emerged groups, Killnet, is striking back, launching several massive DDoS attacks against the critical infrastructure of countries that provide weaponry to Ukraine [18 & 19]. Today, the number of supporters of Killnet has grown to eighty-four thousand on their Telegram channel. The group has already launched a number of mass attacks on several NATO states, including Germany, Poland, Italy, Lithuania and Norway. This shows the conflict has attracted new and fast-growing groups with large backing and the capacity to undertake widespread attacks. 

DETECT has several models to identify anomalous DoS/DDoS activity:

Darktrace Detection for T1498 (Network Denial of Service)- this is the main technique exploited during DDoS attacks

- Device / Anomaly Indicators / Denial of Service Activity Indicator

- Anomalous Server Activity / Possible Denial of Service Activity

- [If RESPOND is enabled] Antigena / Network / External Threat / Antigena Suspicious Activity Block

What did Darktrace observe?

Darktrace’s cross-fleet detections were largely contrary to expectations. Analysts did not see large-scale complex conflict-linked attacks utilizing either conflict-associated ransomware, malware, or other TTPs. Instead, cyber incidents observed were largely opportunistic, using malware that could be purchased through Malware-as-a-Service models and other widely available toolkits, (rather than APT or conflict-attributable attacks). Overall, this is not to say there have been no repercussions from the conflict or that opportunistic attacks will cease, but evidence suggests that there were fewer wider cyber consequences beyond the initial APT-based attacks seen in the public forum. 

Another trend expected since the beginning of the conflict was targeted responses to sanction announcements focusing on NATO businesses and governments. Analysts, however, saw the limited reactive actions, with little-to-no direct impact from sanction announcements. Although cyber-attacks on some NATO organizations did take place, they were not as widespread or impactful as expected. Lastly, it was thought that exposure to new and sophisticated exploits would increase and be used to weaken NATO nations - especially corporations in critical industries. However, analysts observed relatively common exploits deployed indiscriminately and opportunistically. Overall, with the wider industry expecting chaos, Darktrace analysts did not see the crisis taken advantage of to target wider businesses outside of Ukraine. Based on this comparison between expectations and reality, the conflict has demonstrated the danger of  falling prey to confirmation bias and the need to remain vigilant and expect the unexpected. It may be possible to say that cyberwar is ‘cold’ right now, however the element of surprise is always present, and it is better to be prepared to protect yourself and your organization.    

What to Expect from the Future

As cyberattacks continue to become less monetarily and physically costly, it is to be expected that they will increase in frequency. Even after a political ceasefire is established, hacking groups can harbour resentment and continue their attacks, though possibly on a smaller scale.  

Additionally, the longer this conflict continues, the more sophisticated hacking groups’s attacks may become. In one of their publications, Killnet shared with subscribers that they had created ‘network weaponry’ powerful enough to simultaneously take down five European countries (Figure 4) [20]. Whether or not this claim is true, it is vital to be prepared. The European Union and the United States have supported Ukraine since the start of the invasion, and the EU has also stated that it is considering providing further assistance to help Ukraine in cyberspace [21].

Figure 4- Snapshot of Killnet Telegram announcement

How to Protect Against these Attacks

In the face of wider conflict and cybersecurity tensions, it is crucial that organizations evaluate their security stack and practise the following: 

·       Know what your critical assets are and what software is running on them. 

·       Keep your software up to date. Prioritize patching critical and high vulnerabilities that allow remote code execution. 

·       Enforce Multifactor Authentication (MFA) to the greatest extent possible. 

·       Require the use of a password manager to generate strong and unique passwords for each separate account. 

·       Backup all the essential files on the cloud and external drives and regularly maintain them. 

·       Train your employees to recognize phishing emails, suspicious websites, infected links or other abnormalities to prevent successful compromise of email accounts. 

In order to prevent an organization from suffering damage due to one of the attacks mentioned above, a full-circle approach is needed. This defence starts with a thorough understanding of the attack surface to provide timely mitigation. This can be supported by Darktrace products: 

·       As shown throughout this blog, Darktrace DETECT and Darktrace/Email have several models relating to conflict-associated TTPs and attacks. These help to quickly alert security teams and provide visibility of anomalous behaviors.

·       Darktrace PREVENT/ASM helps to identify vulnerable external-facing assets. By patching and securing these devices, the risk of exploit is drastically reduced.

·       Darktrace RESPOND and RESPOND/Email can make targeted actions to a range of threats such as blocking incoming DDoS connections or locking malicious email links.

Thanks to the Darktrace Threat Intelligence Unit for their contributions to this blog.

Appendices 

Reference List

[1] https://www.atlanticcouncil.org/blogs/ukrainealert/vladimir-putins-ukraine-invasion-is-the-worlds-first-full-scale-cyberwar/ 

[2] https://www.reuters.com/article/us-ukraine-cybersecurity-idUSKCN0VY30K

[3] https://www.reuters.com/article/us-ukraine-cybersecurity-sandworm-idUSKBN0UM00N20160108

[4 & 11] https://www.wired.com/story/notpetya-cyberattack-ukraine-russia-code-crashed-the-world/ 

[5] https://www.scmagazine.com/analysis/ransomware/despite-hopes-for-decline-ransomware-attacks-increased-during-russia-ukraine-conflict

[6] https://ransomware.org/blog/has-the-ukraine-conflict-disrupted-ransomware-attacks/

[7] https://www.cfr.org/blog/financial-incentives-may-explain-perceived-lack-ransomware-russias-latest-assault-ukraine

[8] https://www.bleepingcomputer.com/news/security/hackers-use-contis-leaked-ransomware-to-attack-russian-companies/ 

[9] https://voi.id/en/technology/138937/hermetica-owner-from-cyprus-didnt-know-his-server-was-used-in-malicious-malware-attack-in-ukraine 

[10] https://www.reuters.com/article/ukraine-crisis-cyber-cyprus-idCAKBN2KT2QI 

[11] https://www.eset.com/int/about/newsroom/press-releases/research/eset-research-ukraine-hit-by-destructive-attacks-before-and-during-the-russian-invasion-with-hermet/ 

[12] https://blog.malwarebytes.com/threat-intelligence/2022/03/hermeticwiper-a-detailed-analysis-of-the-destructive-malware-that-targeted-ukraine/ 

[13] https://www.microsoft.com/security/blog/2022/01/15/destructive-malware-targeting-ukrainian-organizations/ 

[15] https://www.cisa.gov/uscert/ncas/alerts/aa22-057a 

[16] https://attack.mitre.org/groups/G0047/ 

[17] https://cyware.com/news/ukraine-cert-warns-of-increasing-attacks-by-armageddon-group-850081f8 

[18] https://www.bbc.co.uk/news/business-60521822

[19] https://foreignpolicy.com/2022/04/11/russia-cyberwarfare-us-ukraine-volunteer-hackers-it-army/

[20] https://t.me/itarmyofukraine2022

[21] https://www.csoonline.com/article/3664859/russian-ddos-attack-on-lithuania-was-planned-on-telegram-flashpoint-says.html

[19 & 20] https://flashpoint.io/blog/killnet-kaliningrad-and-lithuanias-transport-standoff-with-russia/ 

[21] https://presidence-francaise.consilium.europa.eu/en/news/member-states-united-in-supporting-ukraine-and-strengthening-the-eu-s-telecommunications-and-cybersecurity-resilience/ 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Rosa Jong
OSINT Analyst
Written by
Taisiia Garkava
Security Analyst

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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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