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July 30, 2025

Darktrace's Cyber AI Analyst in Action: 4 Real-World Investigations into Advanced Threat Actors

As AI reshapes the cybersecurity landscape, Darktrace’s Cyber AI Analyst automates early-stage investigations, mimicking human reasoning to detect and respond to threats at machine speed. This blog explores four real-world cases where it identified sophisticated threat actors, including nation-state adversaries.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
VP, Security & AI Strategy, Field CISO
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30
Jul 2025

From automation to intelligence

There’s a lot of attention around AI in cybersecurity right now, similar to how important automation felt about 15 years ago. But this time, the scale and speed of change feel different.

In the context of cybersecurity investigations, the application of AI can significantly enhance an organization's ability to detect, respond to, and recover from incidents. It enables a more proactive approach to cybersecurity, ensuring a swift and effective response to potential threats.

At Darktrace, we’ve learned that no single AI technique can solve cybersecurity on its own. We employ a multi-layered AI approach, strategically integrating a diverse set of techniques both sequentially and hierarchically. This layered architecture allows us to deliver proactive, adaptive defense tailored to each organization’s unique environment.

Darktrace uses a range of AI techniques to perform in-depth analysis and investigation of anomalies identified by lower-level alerts, in particular automating Levels 1 and 2 of the Security Operations Centre (SOC) team’s workflow. This saves teams time and resources by automating repetitive and time-consuming tasks carried out during investigation workflows. We call this core capability Cyber AI Analyst.

How Darktrace’s Cyber AITM Analyst works

Cyber AI Analyst mimics the way a human carries out a threat investigation: evaluating multiple hypotheses, analyzing logs for involved assets, and correlating findings across multiple domains. It will then generate an alert with full technical details, pulling relevant findings into a single pane of glass to track the entire attack chain.

Learn more about how Cyber AI Analyst accomplishes this here:

This blog will highlight four examples where Darktrace’s agentic AI, Cyber AI Analyst, successfully identified the activity of sophisticated threat actors, including nation state adversaries. The final example will include step-by-step details of the investigations conducted by Cyber AI Analyst.

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Case 1: Cyber AI Analyst vs. ShadowPad Malware: East Asian Advanced Persistent Threat (APT)

In March 2025, Darktrace detailed a lengthy investigation into two separate threads of likely state-linked intrusion activity in a customer network, showcasing Cyber AI Analyst’s ability to identify different activity threads and piece them together.

The first of these threads...

occurred in July 2024 and involved a malicious actor establishing a foothold in the customer’s virtual private network (VPN) environment, likely via the exploitation of an information disclosure vulnerability (CVE-2024-24919) affecting Check Point Security Gateway devices.

Using compromised service account credentials, the actor then moved laterally across the network via RDP and SMB, with files related to the modular backdoor ShadowPad being delivered to targeted internal systems. Targeted systems went on to communicate with a C2 server via both HTTPS connections and DNS tunnelling.

The second thread of activity...

Which occurred several months earlier in October 2024, involved a malicious actor infiltrating the customer's desktop environment via SMB and WMI.

The actor used these compromised desktops to discriminately collect sensitive data from a network share before exfiltrating such data to a web of likely compromised websites.

For each of these threads of activity, Cyber AI Analyst was able to identify and piece together the relevant intrusion steps by hypothesizing, analyzing, and then generating a singular view of the full attack chain.

Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Figure 1: Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.
Figure 2: Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.

These Cyber AI Analyst investigations enabled a quicker understanding of the threat actor’s sequence of events and, in some cases, led to faster containment.

Read the full detailed blog on Darktrace’s ShadowPad investigation here!

Case 2: Cyber AI Analyst vs. Blind Eagle: South American APT

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombia.

In February 2025, Cyber AI Analyst provided strong coverage of a Blind Eagle intrusion targeting a South America-based public transport provider, identifying and correlating various stages of the attack, including tooling.

Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Figure 3: Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.
Figure 4: Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

In late February 2025, Darktrace observed activity assessed with medium confidence to be associated with Blind Eagle on the network of a customer in Colombia. Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany.

Read the full Blind Eagle threat story here!

Case 3: Cyber AI Analyst vs. Ransomware Gang

In mid-March 2025, a malicious actor gained access to a customer’s network through their VPN. Using the credential 'tfsservice', the actor conducted network reconnaissance, before leveraging the Zerologon vulnerability and the Directory Replication Service to obtain credentials for the high-privilege accounts, ‘_svc_generic’ and ‘administrator’.

The actor then abused these account credentials to pivot over RDP to internal servers, such as DCs. Targeted systems showed signs of using various tools, including the remote monitoring and management (RMM) tool AnyDesk, the proxy tool SystemBC, the data compression tool WinRAR, and the data transfer tool WinSCP.

The actor finally collected and exfiltrated several gigabytes of data to the cloud storage services, MEGA, Backblaze, and LimeWire, before returning to attempt ransomware detonation.

Figure 5: Cyber AI Analyst detailing its full investigation, linking 34 related Incident Events in a single pane of glass.

Cyber AI Analyst identified, analyzed, and reported on all corners of this attack, resulting in a threat tray made up of 34 Incident Events into a singular view of the attack chain.

Cyber AI Analyst identified activity associated with the following tactics across the MITRE attack chain:

  • Initial Access
  • Persistence
  • Privilege Escalation
  • Credential Access
  • Discovery
  • Lateral Movement
  • Execution
  • Command and Control
  • Exfiltration

Case 4: Cyber AI Analyst vs Ransomhub

Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.
Figure 6: Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.

A malicious actor appeared to have entered the customer’s network their VPN, using a likely attacker-controlled device named 'DESKTOP-QIDRDSI'. The actor then pivoted to other systems via RDP and distributed payloads over SMB.

Some systems targeted by the attacker went on to exfiltrate data to the likely ReliableSite Bare Metal server, 104.194.10[.]170, via HTTP POSTs over port 5000. Others executed RansomHub ransomware, as evidenced by their SMB-based distribution of ransom notes named 'README_b2a830.txt' and their addition of the extension '.b2a830' to the names of files in network shares.

Through its live investigation of this attack, Cyber AI Analyst created and reported on 38 Incident Events that formed part of a single, wider incident, providing a full picture of the threat actor’s behavior and tactics, techniques, and procedures (TTPs). It identified activity associated with the following tactics across the MITRE attack chain:

  • Execution
  • Discovery
  • Lateral Movement
  • Collection
  • Command and Control
  • Exfiltration
  • Impact (i.e., encryption)
Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 7: Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 8: Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
 Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace. Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 9: Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 10: Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 11: Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.

Conclusion

Security teams are challenged to keep up with a rapidly evolving cyber-threat landscape, now powered by AI in the hands of attackers, alongside the growing scope and complexity of digital infrastructure across the enterprise.

Traditional security methods, even those that use some simple machine learning, are no longer sufficient, as these tools cannot keep pace with all possible attack vectors or respond quickly enough machine-speed attacks, given their complexity compared to known and expected patterns. Security teams require a step up in their detection capabilities, leveraging machine learning to understand the environment, filter out the noise, and take action where threats are identified. This is where Cyber AI Analyst steps in to help.

Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Security Researcher), Emma Foulger (Global Threat Research Operations Lead), and Ryan Traill (Analyst Content Lead)

[related-resource]

Learn more about Cyber AI Analyst

Discover how Cyber AI Analyst boosts SOC efficiency with faster threat triage, investigation, and response.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
VP, Security & AI Strategy, Field CISO

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Blog

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

Blog

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OT

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March 24, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT 7.1

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Darktrace OT updates 2026

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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