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July 30, 2025

Darktrace's Cyber AI Analyst in Action: 4 Real-World Investigations into Advanced Threat Actors

As AI reshapes the cybersecurity landscape, Darktrace’s Cyber AI Analyst automates early-stage investigations, mimicking human reasoning to detect and respond to threats at machine speed. This blog explores four real-world cases where it identified sophisticated threat actors, including nation-state adversaries.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
SVP, Global Threat Intelligence
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30
Jul 2025

From automation to intelligence

There’s a lot of attention around AI in cybersecurity right now, similar to how important automation felt about 15 years ago. But this time, the scale and speed of change feel different.

In the context of cybersecurity investigations, the application of AI can significantly enhance an organization's ability to detect, respond to, and recover from incidents. It enables a more proactive approach to cybersecurity, ensuring a swift and effective response to potential threats.

At Darktrace, we’ve learned that no single AI technique can solve cybersecurity on its own. We employ a multi-layered AI approach, strategically integrating a diverse set of techniques both sequentially and hierarchically. This layered architecture allows us to deliver proactive, adaptive defense tailored to each organization’s unique environment.

Darktrace uses a range of AI techniques to perform in-depth analysis and investigation of anomalies identified by lower-level alerts, in particular automating Levels 1 and 2 of the Security Operations Centre (SOC) team’s workflow. This saves teams time and resources by automating repetitive and time-consuming tasks carried out during investigation workflows. We call this core capability Cyber AI Analyst.

How Darktrace’s Cyber AITM Analyst works

Cyber AI Analyst mimics the way a human carries out a threat investigation: evaluating multiple hypotheses, analyzing logs for involved assets, and correlating findings across multiple domains. It will then generate an alert with full technical details, pulling relevant findings into a single pane of glass to track the entire attack chain.

Learn more about how Cyber AI Analyst accomplishes this here:

This blog will highlight four examples where Darktrace’s agentic AI, Cyber AI Analyst, successfully identified the activity of sophisticated threat actors, including nation state adversaries. The final example will include step-by-step details of the investigations conducted by Cyber AI Analyst.

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Case 1: Cyber AI Analyst vs. ShadowPad Malware: East Asian Advanced Persistent Threat (APT)

In March 2025, Darktrace detailed a lengthy investigation into two separate threads of likely state-linked intrusion activity in a customer network, showcasing Cyber AI Analyst’s ability to identify different activity threads and piece them together.

The first of these threads...

occurred in July 2024 and involved a malicious actor establishing a foothold in the customer’s virtual private network (VPN) environment, likely via the exploitation of an information disclosure vulnerability (CVE-2024-24919) affecting Check Point Security Gateway devices.

Using compromised service account credentials, the actor then moved laterally across the network via RDP and SMB, with files related to the modular backdoor ShadowPad being delivered to targeted internal systems. Targeted systems went on to communicate with a C2 server via both HTTPS connections and DNS tunnelling.

The second thread of activity...

Which occurred several months earlier in October 2024, involved a malicious actor infiltrating the customer's desktop environment via SMB and WMI.

The actor used these compromised desktops to discriminately collect sensitive data from a network share before exfiltrating such data to a web of likely compromised websites.

For each of these threads of activity, Cyber AI Analyst was able to identify and piece together the relevant intrusion steps by hypothesizing, analyzing, and then generating a singular view of the full attack chain.

Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Figure 1: Cyber AI Analyst identifying and piecing together the various steps of the ShadowPad intrusion activity.
Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.
Figure 2: Cyber AI Analyst Incident identifying and piecing together the various steps of the data theft activity.

These Cyber AI Analyst investigations enabled a quicker understanding of the threat actor’s sequence of events and, in some cases, led to faster containment.

Read the full detailed blog on Darktrace’s ShadowPad investigation here!

Case 2: Cyber AI Analyst vs. Blind Eagle: South American APT

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombia.

In February 2025, Cyber AI Analyst provided strong coverage of a Blind Eagle intrusion targeting a South America-based public transport provider, identifying and correlating various stages of the attack, including tooling.

Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Figure 3: Cyber AI Analyst investigation linking likely Remcos C2 traffic, a suspicious file download, and eventual data exfiltration.Type image caption here (optional)
Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.
Figure 4: Cyber AI Analyst identifying unusual data uploads to another likely Remcos C2 endpoint and correlated each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

In late February 2025, Darktrace observed activity assessed with medium confidence to be associated with Blind Eagle on the network of a customer in Colombia. Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany.

Read the full Blind Eagle threat story here!

Case 3: Cyber AI Analyst vs. Ransomware Gang

In mid-March 2025, a malicious actor gained access to a customer’s network through their VPN. Using the credential 'tfsservice', the actor conducted network reconnaissance, before leveraging the Zerologon vulnerability and the Directory Replication Service to obtain credentials for the high-privilege accounts, ‘_svc_generic’ and ‘administrator’.

The actor then abused these account credentials to pivot over RDP to internal servers, such as DCs. Targeted systems showed signs of using various tools, including the remote monitoring and management (RMM) tool AnyDesk, the proxy tool SystemBC, the data compression tool WinRAR, and the data transfer tool WinSCP.

The actor finally collected and exfiltrated several gigabytes of data to the cloud storage services, MEGA, Backblaze, and LimeWire, before returning to attempt ransomware detonation.

Figure 5: Cyber AI Analyst detailing its full investigation, linking 34 related Incident Events in a single pane of glass.

Cyber AI Analyst identified, analyzed, and reported on all corners of this attack, resulting in a threat tray made up of 34 Incident Events into a singular view of the attack chain.

Cyber AI Analyst identified activity associated with the following tactics across the MITRE attack chain:

  • Initial Access
  • Persistence
  • Privilege Escalation
  • Credential Access
  • Discovery
  • Lateral Movement
  • Execution
  • Command and Control
  • Exfiltration

Case 4: Cyber AI Analyst vs Ransomhub

Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.
Figure 6: Cyber AI Analyst presenting its full investigation into RansomHub, correlating 38 Incident Events.

A malicious actor appeared to have entered the customer’s network their VPN, using a likely attacker-controlled device named 'DESKTOP-QIDRDSI'. The actor then pivoted to other systems via RDP and distributed payloads over SMB.

Some systems targeted by the attacker went on to exfiltrate data to the likely ReliableSite Bare Metal server, 104.194.10[.]170, via HTTP POSTs over port 5000. Others executed RansomHub ransomware, as evidenced by their SMB-based distribution of ransom notes named 'README_b2a830.txt' and their addition of the extension '.b2a830' to the names of files in network shares.

Through its live investigation of this attack, Cyber AI Analyst created and reported on 38 Incident Events that formed part of a single, wider incident, providing a full picture of the threat actor’s behavior and tactics, techniques, and procedures (TTPs). It identified activity associated with the following tactics across the MITRE attack chain:

  • Execution
  • Discovery
  • Lateral Movement
  • Collection
  • Command and Control
  • Exfiltration
  • Impact (i.e., encryption)
Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 7: Step-by-step details of one of the network scanning investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 8: Step-by-step details of one of the administrative connectivity investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
 Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace. Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 9: Step-by-step details of one of the external data transfer investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 10: Step-by-step details of one of the data collection and exfiltration investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.
Figure 11: Step-by-step details of one of the ransomware encryption investigations performed by Cyber AI Analyst in response to an anomaly alerted by Darktrace.

Conclusion

Security teams are challenged to keep up with a rapidly evolving cyber-threat landscape, now powered by AI in the hands of attackers, alongside the growing scope and complexity of digital infrastructure across the enterprise.

Traditional security methods, even those that use some simple machine learning, are no longer sufficient, as these tools cannot keep pace with all possible attack vectors or respond quickly enough machine-speed attacks, given their complexity compared to known and expected patterns. Security teams require a step up in their detection capabilities, leveraging machine learning to understand the environment, filter out the noise, and take action where threats are identified. This is where Cyber AI Analyst steps in to help.

Credit to Nathaniel Jones (VP, Security & AI Strategy, FCISO), Sam Lister (Security Researcher), Emma Foulger (Global Threat Research Operations Lead), and Ryan Traill (Analyst Content Lead)

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Learn more about Cyber AI Analyst

Discover how Cyber AI Analyst boosts SOC efficiency with faster threat triage, investigation, and response.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Nathaniel Jones
SVP, Global Threat Intelligence

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September 17, 2026

The Problem of Re-defining Human Value in the Agentic Age

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Newsfeeds are constantly informing us about the rapid escalation of agentic AI systems. These systems move far beyond simple machine-based computations, and  the focused, defined and bounded assistance that most AI systems started out as.

The next evolution of AI will harness the agentic properties of orchestration, automation, and heightened value-chains in IT, taking on the burden of workflow management, not just workflow delivery.

In nearly all of these instances, promises are made such as ‘this will free up human time’ or ‘this will allow people to focus on higher-order strategy’. However that message is delivered, one thing is clear: in ceding the orchestration and management of work to increasingly sophisticated AI agents and agentic systems, human value will be elevated to a particular and specific layer: the ability to judge its outputs.  As AI takes on more tasks, humans should be able to focus on a higher level of governance; making sure the decisions that AI offers us are ethical, responsible and worthwhile.  

But there are two major problems with that approach.

This blog discusses the problem of how Agentic systems are re-shaping how we review information, where we fit in, and when we make decisions.  It also discusses the problem of how the increased flow of confident, generated information affects the way we make judgement.  This blog considers how human judgement needs to adapt, and how a behavioral defense approach – using techniques pioneered by Darktrace – can help us do that.

The challenge of knowing where human judgement belongs

As we confer more automated decision-making to agentic systems, it might look increasingly less like ‘granting permissions’, and more like ‘surrendering authority’.  

The judgement layer for AI-generated work is not a fixed boundary. We have become used to the idea of a ‘human in the loop’ (HITL) and, historically, relationships between humans and IT systems were reasonably clear and bounded.  Computer and software systems were programmed to carry out certain tasks or automated functions, and humans could control the gates and decision points where actions were undertaken. Even across highly complex computational workflows, human interaction was a controllable node within the process; we were able to configure and regulate. But in the agentic age, where that human interaction sits, and what it can influence shifts every time AI systems are granted autonomy.  

This leads us to the first problem: if humans are moving themselves (or are being moved) into the ‘judgement’ part of the value chain, exactly where and when do we exercise that judgement?  

Humans are no longer the sole shepherds of computer-based or software-controlled outputs.  We are at times at least one step further (and slower) behind the new agentic shepherds.  We might also be blind to what they are doing.  Not only might we be removed and blind to the actions of our AI shepherds, but with the challenge of unknown, unapproved AI systems operating beyond our control, humans might not even know that our work is being shepherded by an AI at all.  Simply put, with the advent of greater levels of autonomy and orchestration, humans are at risk of not even knowing where to apply our newly-extended powers of strategic judgement.

Shadow AI – the use of unapproved AI systems or processes – is a growing threat to the role of effective governance and oversight. Shadow AI isn't just the AI you can't see. Its the AI you already know about being used in an unapproved way. The ability to generate effective oversight of the AI systems you use (or that are used on your behalf) will be increasingly important to ensure that human judgement in the AI value chain is effective, and deliberately placed.

The problem of what makes good judgement

The second problem lies in how flawed human judgement can be.  Humans are historically, notoriously, and, sometimes dangerously, unreliable when it comes to exercising judgement.  Humans are prone to the worst kinds of bias, the seduction of malign influence, and the sometimes-overwhelming urge to succeed. AI has long had a known flaw of operating with sycophancy, providing outputs that tend to agree with or flatter the human user.  But as AI grows ever more effective, there is a risk of both hyper-enablement (where humans increasingly and knowingly enable AI despite potential harm), as well as the greater risk of suggestion. Both of these aspects could skew the newly-elevated input of human judgement.

Imagine a highly competent AI system that has just orchestrated and managed a dizzying array of processes and workflows.  The AI is designed to present the human decision-maker with recommendations; based on analysis, comparison and other programmed factors.  This is where the human judgement layer is enabled.  But what if that judgement is summarily diffused by an AI-based recommendation that emulates the decision, provides plausible but unattractive alternatives, then suggests (or, worse, directs) the human end-user to take a particular course of action.

The risk here is that you are given a recommendation, tailored to your preferences (which the AI has learned, or which you have divulged), and which appears to make perfect sense.  It appears to be a well-weighted recommendation, with sound arguments that tap into our inherent biases or inclinations so that a specific decision-path is followed. With the growth of agentic systems specifically designed to match user profiles (from Cowork agents to ‘digital twin’ models), the likelihood of agentic influence could badly skew human judgement or, at the least, devalue the proposition that humans are taking a higher-layer of strategic control over AI-based decisions.

If AI convincingly recommends something that may be problematic, it can be difficult to discern both accurate data, and the context required to make the right judgement.

Given the two problems described above, the job of exercising valuable human judgement in the agentic age can draw down to these two questions:

  • When should humans intervene in the agentic process?  
  • How can we make the best possible judgement calls?

What humans contribute that AI cannot

For all the flaws that make human judgement unreliable, people have the edge over even the most sophisticated and powerful AI systems when it comes to issues such as ethics and social context.  An AI system can, with startling granularity, rank the value of adopting a new business proposal: offering predictive metrics on costs, returns, market value, time-to-deliver operations, conformance with legal registers, etc.  But it can’t tell if the business proposal is ethically sound, or if the business venture will potentially affect groups outside of the analyzed proposal. It can’t tell you if the CEO has a ‘bad feeling’ about this effort.  It can’t tell you if this is the right thing to do.  

The ability to add social context, balance complex interpersonal dynamics, understand nuance, and to go beyond what seems economically reasonable is where human judgement can add value.  

Human judgement is difficult to encapsulate in metrics. And the way we train our development may need to adapt too. Rather than building up a gradual, experiential knowledge base, we should think about training the skill of judgement itself; especially for an agentic age.

How behavioral security strengthens AI governance

If this all feels like a vicious circle (‘I need AI help to make good judgements’ / ‘AI can twist what I need to judge’) it needn’t be. The key to this is having a defense-in-depth approach, with tools that can actually help.

This is precisely where behavioral security becomes important. The complex and nuanced way that humans exercise judgement is often rooted in our ability to recognize behavior that doesn't look right. We may not always be able to articulate it immediately, but we can often identify when an action, recommendation, or outcome feels inconsistent with the context around it. As AI systems take on more responsibility across the decision chain, preserving that ability to recognize meaningful deviations becomes increasingly important.

Darktrace’s / SECURE AI is designed to do exactly that. It applies behavioral security to AI ecosystems, helping organizations understand how people, AI tools, identities, and agents interact across the business. By learning the patterns of normal AI usage and surfacing activity that deviates from those patterns, it provides security teams with the context needed to investigate risk, understand unusual behavior, and make informed governance decisions. Rather than relying solely on predefined rules or assumptions, this behavioral understanding helps organizations distinguish between expected AI activity and behavior that warrants closer scrutiny.

This matters because we are already in an era of information overload. If humans are expected to elevate their value through strategic judgement, the ability to do this without being overwhelmed by data (good or bad) will be critical.  

We need the ability to discern when we're being misled by AI, and whether our judgement calls are being made on the basis of accurate, contextual information. Darktrace / SECURE AI provides that additional layer of defensive security for activity we cannot easily see. Whether it is suspected Shadow AI or skewed recommendations, the net result is a protected organization, where users can more effectively use AI to make positive judgements.

For those where that judgement is a critical skill (both individuals, as well as those working in security teams), improving our metacognition - the ability to understand information in a broader context - will supercharge the value of human judgement. When those judgements are grounded in context rather than assumptions we have better information to make sound decisions.

Conclusion

Human judgement is a skill that is honed over time and experience.  Darktrace’s / SECURE AI employs the same principles, but at machine-speed. Rather than influencing or directing, Darktrace / SECURE AI offers AI-enabled assurance; providing human-based judgement with the right context to make a balanced decision.  

What we judge can be valued by the legitimacy of its outputs. For AI, those outputs are valued on the speed and accuracy of the information provided.  Increasingly for humans, the value of our outputs will be based on the validity of our judgement, and how we justify our decisions in ways that engineer confidence.  

Humans often know more than we can express, while AI is prone to expressing more than it truly understands. Humans can bridge the context AI often fails to appreciate. When that judgement is supported by relevant, impartial AI systems, this is the future space where good AI governance will be exercised.

Discover Darktrace / SECURE AI.

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Jason Lusted
AI Governance Advisor

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September 4, 2026

Darktrace Advances Incident Investigation and AI-Agent Security with OpenAI Daybreak Models

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Earlier this year, Darktrace joined OpenAI’s Daybreak Defense Network to explore how their cyber capabilities can be integrated within Darktrace products and services to transform how security teams move from signal to action.

At the heart of this work is Darktrace's behavioral understanding of customer environments and identification of complex security incidents, combined with OpenAI models that can add context to help explain why an incident matters and its potential impact on the business. By bringing these capabilities into defensive workflows security teams already use, the goal is to give defenders not just greater visibility, but the context and guidance they need to act with confidence.

Since joining the program, we've been working with OpenAI to explore how these capabilities can address specific security challenges for defenders.

The problem we're solving

Attackers continue to change how they operate, including by using AI to increase the speed and scale of some techniques. Security teams are already managing a large volume of alerts, and the question isn't just what's happening, but how it could affect the organization. Even when an incident is fully investigated and correlated, technical severity alone doesn't tell a security team how much it actually matters to the business. That same challenge extends to internal AI adoption. As organizations adopt more AI systems and agents, security teams need visibility into their behavior, access and activity, along with the broader business context needed to identify and investigate potential risk.

Darktrace's Adaptive AI™ builds a detailed, organization-specific picture of what's normal for each environment, and uses that picture to investigate threats and identify complex security activity across domains. OpenAI's models can build on Darktrace's correlated, technically prioritized incidents by adding context that can help defenders understand what may be at stake.

What we're building

Our work is focused on two areas: supporting security investigation and response, and helping defenders identify risky behavior across enterprise AI systems and agents.

The first aligns Darktrace's behavioral understanding with OpenAI models to support  security investigation and prioritization. Darktrace's Adaptive AI continuously learns the unique patterns of normal behavior within each customer it protects, creating a deep, organization-specific understanding of its digital estate. When unusual activity emerges, OpenAI's models can draw on that context to help analysts investigate the incident, understand its significance and assess potential business consequences — reducing the need to manually assemble context from fragmented signals.

Second, we are exploring how these capabilities can support AI-agent and runtime security through Darktrace / SECURE AI™. OpenAI’s Daybreak models can build on the detections and visibility Darktrace / SECURE AI provides, connecting signals across a customer's environment and help defenders identify potentially risky behavior involving AI systems and agents. Activity that might appear isolated can instead be connected with related signals, helping defenders investigate the broader context and determine appropriate remediation.

Darktrace brings deep cybersecurity expertise, an evolving understanding of each customer's environment, and AI-driven identification of threats across the digital estate. Through the Daybreak Defense Network, Darktrace is exploring how OpenAI models can augment those capabilities in defensive security workflows — supporting incident investigation and response and improving visibility into AI-agent and runtime risk.

These capabilities are still in development, and we're excited to continue building on this work.

To learn more about how Darktrace continues to innovate to meet today's most pressing security challenges, register for our upcoming launch broadcast here.

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