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May 11, 2023

Securing OT Systems: The Limits of the Air Gap Approach

Air-gapped security measures are not enough for resilience against cyber attacks. Read about how to gain visibility & reduce your cyber vulnerabilities.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Lesser
Head of U.S. Policy Analysis and Engagement
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11
May 2023

At a Glance:

  • Air gaps reduce cyber risk, but they do not prevent modern cyber attacks
  • Having visibility into an air-gapped network is better than assuming your defenses are impenetrable and having zero visibility
  • Darktrace can provide visibility and resiliency without jeopardizing the integrity of the air gap

What is an 'Air Gap'?

Information technology (IT) needs to fluidly connect with the outside world in order channel a flow of digital information across everything from endpoints and email systems to cloud and hybrid infrastructures. At the same time, this high level of connectivity makes IT systems particularly vulnerable to cyber-attacks.  

Operational technology (OT), which controls the operations of physical processes, are considerably more sensitive. OT often relies on a high degree of regularity to maintain continuity of operations. Even the slightest disturbance can lead to disastrous results. Just a few seconds of delay on a programmable logic controller (PLC), for example, can significantly disrupt a manufacturing assembly line, leading to downtime at a considerable cost. In worst-case scenarios, disruptions to OT can even threaten human safety. 

An air gap is a ‘digital moat’ where data cannot enter or leave OT environments unless it is transferred manually.

Organizations with OT have traditionally tried to reconcile this conflict between IT and OT by attempting to separate them completely. Essentially, the idea is to let IT do what IT does best — facilitate activities like communication and data transfer at rapid speeds, thus allowing people to connect with each other and access information and applications in an efficient capacity. But at the same time, erect an air gap between IT and OT so that any cyber threats that slip into IT systems do not then spread laterally into highly sensitive, mission-critical OT systems. This air gap is essentially a ‘digital moat’ where data cannot enter or leave OT environments unless it is transferred manually.

Limitations of the Air Gap

The air gap approach makes sense, but it is far from perfect. First, many organizations that believe they have completely air-gapped systems in fact have unknown points of IT/OT convergence, that is, connections between IT and OT networks of which they are unaware. 

Many organizations today are also intentionally embracing IT/OT convergence to reap the benefits of digital transformation of their OT, in what is often called Industry 4.0. Examples include the industrial cloud (or ICSaaS), the industrial internet of things (IIoT), and other types of cyber-physical systems that offer increased efficiency and expanded capabilities when compared to more traditional forms of OT. Organizations may also embrace IT/OT convergence due to a lack of human capital, as convergence can make processes simpler and more efficient.

Even when an organization does have a true air gap (which is nearly impossible to confirm without full visibility across IT and OT environments), the fact is that there are a variety of ways for attackers to ‘jump the air gap'. Full visibility across IT and OT ecosystems in a single pane of glass is thus essential for organizations seeking to secure their OT. This is not only to illuminate any points of IT/OT convergence and validate the fact that an air gap exists in the first place, but also to see when an attack slips through the air gap.

Figure 1: Darktrace/OT's unified view of IT and OT environments.

Air Gap Attack Vectors

Even a perfect air gap will be vulnerable to a variety of different attack vectors, including (but not limited to) the following: 

  • Physical compromise: An adversary bypasses physical security and gains access directly to the air-gapped network devices. Physical access is by far the most effective and obvious technique.
  • Insider threats: Someone who is part of an organization and has access to air-gapped secure systems intentionally or unintentionally compromises a system.
  • Supply chain compromise: A vendor with legitimate access to air-gapped systems unwittingly is compromised and brings infected devices into a network. 
  • Misconfiguration: Misconfiguration of access controls or permissions allows an attacker to access the air-gapped system through a separate device on the network.
  • Social engineering (media drop): If an attacker was able to successfully conduct a malicious USB/media drop and an employee was to use that media within the air-gapped system, the network could be compromised. 
  • Other advanced tactics: Thermal manipulation, covert surface vibrations, LEDs, ultrasonic transmissions, radio signals, and magnetic fields are among a range of advanced tactics documented and demonstrated by researchers at Ben Gurion University. 

Vulnerabilities of Air-Gapped Systems

Aside from susceptibility to advanced techniques, tactics, and procedures (TTPs) such as thermal manipulation and magnetic fields, more common vulnerabilities associated with air-gapped environments include factors such as unpatched systems going unnoticed, lack of visibility into network traffic, potentially malicious devices coming on the network undetected, and removable media being physically connected within the network. 

Once the attack is inside OT systems, the consequences can be disastrous regardless of whether there is an air gap or not. However, it is worth considering how the existence of the air gap can affect the time-to-triage and remediation in the case of an incident. For example, the existence of an air gap may seriously limit an incident response vendor’s ability to access the network for digital forensics and response. 

Kremlin Hackers Jumping the Air Gap 

In 2018, the U.S. Department of Homeland Security (DHS) issued an alert documenting the TTPs used by Russian threat actors known as Dragonfly and Energetic Bear. Further reporting alleged that these groups ‘jumped the air gap,’ and, concerningly, gained the ability to disable the grid at the time of their choosing. 

These attackers successfully gained access to sensitive air-gapped systems across the energy sector and other critical infrastructure sectors by targeting vendors and suppliers through spear-phishing emails and watering hole attacks. These vendors had legitimate access to air-gapped systems, and essentially brought the infection into these systems unintentionally when providing support services such as patch deployment.

This incident reveals that even if a sensitive OT system has complete digital isolation, this robust air gap still cannot fully eliminate one of the greatest vulnerabilities of any system—human error. Human error would still hold if an organization went to the extreme of building a faraday cage to eliminate electromagnetic radiation. Air-gapped systems are still vulnerable to social engineering, which exploits human vulnerabilities, as seen in the tactics that Dragonfly and Energetic Bear used to trick suppliers, who then walked the infection right through the front door. 

Ideally, a technology would be able to identify an attack regardless of whether it is caused by a compromised supplier, radio signal, or electromagnetic emission. By spotting subtle deviations from a device, human, or network’s normal ‘pattern of life’, Self-Learning AI detects even the most nuanced forms of threatening behavior as they emerge — regardless of the source or cause of the threat.

Darktrace/OT for Air-Gapped Environments

Darktrace/OT for air-gapped environments is a physical appliance that deploys directly to the air-gapped system. Using raw digital data from an OT network to understand the normal pattern of life, Darktrace/OT does not need any data or threat feeds from external sources because the AI builds an innate understanding of self without third-party support. 

Because all data-processing and analytics are performed locally on the Darktrace appliance, there is no requirement for Darktrace to have a connection out to the internet. As a result, Darktrace/OT provides visibility and threat detection to air-gapped or highly segmented networks without jeopardizing their integrity. If a human or machine displays even the most nuanced forms of threatening behavior, the solution can illuminate this in real time. 

Security professionals can then securely access Darktrace alerts from anywhere within the network, using a web browser and encrypted HTTPS, and in line with your organization’s network policies.

Figure 2: Darktrace/OT detecting anomalous connections to a SCADA ICS workstation.

With this deployment, Darktrace offers all the critical insights demonstrated in other Darktrace/OT deployments, including (but not limited to) the following:

Organizations seeking to validate whether they have an air gap in the first place and maintain the air gap as their IT and OT environments evolve will greatly benefit from the comprehensive visibility and continuous situational awareness offered by Darktrace’s Self-Learning AI. Also, organizations looking to poke holes in their air gap to embrace the benefits of IT/OT convergence will find that Self-Learning AI’s vigilance spots cyber-attacks that slip through. 

Whatever your organizations goals—be it embracing IIoT or creating a full-blown DMZ—by learning ‘you’, Darktrace’s Self-Learning AI can help you achieve them safely and securely. 

Learn more about Darktrace/OT

Credit to: Daniel Simonds and Oakley Cox for their contribution to this blog.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Max Lesser
Head of U.S. Policy Analysis and Engagement

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June 2, 2026

Stopping Stealth Attacks with Precision: How Núclea Prevented a Breach Without Disruption

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Núclea is a Brazilian data and technology company that supports the country’s financial system by delivering digital services exclusively to banks and financial institutions. Operating in an environment where trust, availability, and data integrity are critical, the company faces a threat landscape that has evolved rapidly—particularly with the rise of AI-driven cyberattacks.

Brazil has experienced a wave of successful cyber incidents targeting financial institutions, many of them enabled by insiders or compromised credentials. The result was a noticeable shift in attacker strategy: instead of focusing on end customers, threat actors began targeting the institutions and platforms that underpin the financial ecosystem itself.

“Attacks became far more directed and contextual,” explains Guilherme, who leads incident response within Núclea’s security platform engineering team. “They weren’t noisy or obviously malicious—they were precise, patient, and designed to blend into normal operations.”

That precision was on full display in January 2026, when Núclea faced one of the most convincing phishing attacks the team had seen.

A real attack, built on trust and context

The attack began with a seemingly routine email.

It was sent from a real Brazilian government institution, using legitimate infrastructure and valid credentials that were later confirmed to have been compromised. Núclea had an established, ongoing relationship with this organization, and the email’s language, tone, and subject matter aligned perfectly with the type of communication the recipient team handled every day.

Attached to the email was a PDF document containing content that looked entirely legitimate.

The problem? A single URL embedded inside that PDF.

“The message itself was correct. The sender was real. The context was familiar. Even the document content made sense,” Guilherme explains. “There was just one small element that didn’t belong.”

That small detail was enough to initiate a full attack chain.

What the attackers were trying to do

If clicked, the URL would have downloaded a malicious payload designed to:

  • Collect information about the user and device
  • Identify where the system was located within the financial ecosystem
  • Install remote access tools to maintain control
  • Deploy an infostealer to extract sensitive data
  • Execute anti-forensic scripts to erase traces of the intrusion

In other words, it was a carefully engineered operation designed for persistence and stealth, not immediate disruption.

The attack also employed urgency—a classic social engineering technique. When the link didn’t open as expected, employees requested assistance from the security team, insisting the document was important and needed to be accessed quickly.

This is precisely the kind of scenario where traditional security tools struggle: almost everything about the interaction is legitimate.

Where Darktrace made the difference

Instead of blocking the entire message or relying on known indicators of compromise, Darktrace focused on behavioral context.

Darktrace recognized:

  • That the sending organization was normally trusted
  • That the communication pattern matched historical behavior
  • That the PDF content itself was not suspicious

But it also identified that the URL embedded within the document deviated from established behavioral patterns.

Rather than disrupting business operations, Darktrace took precise action: it rewrote the URL, preventing the malicious download while leaving the rest of the email untouched.

“When we analyzed it afterward, it became clear how dangerous the attack would have been,” says Guilherme. “But it never progressed—because Darktrace acted at exactly the right point.”

Subsequent forensic analysis confirmed the payload’s malicious intent. The attack never succeeded.

Precision over disruption

For Núclea, this incident reinforced a critical lesson: modern attacks don’t always look malicious—they hide within normal activity.

“What stands out to me is the precision,” Guilherme says. “Darktrace doesn’t rely on big, obvious signals. It’s effective in situations that fall outside the standard patterns we all know.”

Building resilience in a high trust ecosystem

For Núclea, cybersecurity is not just a defensive measure—it’s a business enabler.

Availability failures or successful breaches in the financial ecosystem can have immediate, large-scale consequences, from financial loss to reputational damage. Preventing those outcomes protects not just Núclea, but its partners and customers as well.

“Cyber resilience means keeping the business running—even under attack,” Guilherme explains. “And that requires people, processes, and technology working together.”

As AI continues to accelerate both attacks and defenses, the role of security is evolving. Precision, behavioral understanding, and intelligent automation are no longer optional—they’re essential.

“The easy days were yesterday,” Guilherme says. “The challenges ahead are bigger. We need to be prepared—internally and with partners that help us build resilience.”

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June 1, 2026

Defend What You Trust: Stories from the Front Lines of Modern Cyber Defense

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Modern attacks don’t always announce themselves, follow obvious patterns, or rely on known malware. Often, they move quietly inside trusted systems, authenticated sessions, and everyday behavior.

They don’t break in. They blend in.

That’s why an AI-powered defense is essential. It turns invisible signals into actionable insights at a scale neither analysts nor traditional tools can achieve alone.

Confidence is creating risk

One of the most dangerous assumptions in cybersecurity today is that strong controls equal strong protection.

Multi-factor authentication (MFA), for example, is widely viewed as a foundational safeguard. But as the CISO for a professional sports organization explains, that confidence can be misplaced. “A lot of organizations assume that once you have MFA, those accounts are safe. That’s not true.”

In one instance, his team identified a sophisticated attack where a threat actor bypassed MFA entirely, not by breaking it, but by going around it. A user’s authenticated session was hijacked and re-used, allowing the attacker to impersonate them without triggering traditional controls.

“Darktrace picked up that a session had been re-injected by the hacker, and we were able to block it right away,” he explains.

Attackers anticipate what we miss

Even well-trained users can become entry points.

“An email bypassed our existing security tools,” shares the VP of IT at a U.S.-based risk management services provider.  “The user missed one signal and entered their credentials into a malicious site. That’s what the bad guys count on.”

The organization responded quickly, but not before damage was done. Crucially, this occurred while Darktrace was in “watch mode,” before autonomous response was fully enabled. “Darktrace would have seen that and shut it down immediately,” he notes.

Mistakes and oversights like misconfigurations, forgotten machines, and missed patches can create serious vulnerabilities.

The CIO of a utility services organization shares an instance when Darktrace detected a breach to a client’s network via their ZTNA VPN due to misconfigured MFA. “Darktrace alerted us and autonomously blocked the scanning, preventing what could have been a ransomware-type incident.”  

The most dangerous threats are already inside

The Head of Security at a global business services provider knows firsthand how blind spots can persist inside environments. His team uncovered evidence of dormant ransomware artifacts sitting unnoticed within a company’s environment ¬¬– long before modern detection was in place.

“During a routine file transfer, Darktrace flagged the suspicious activity, identified the ransomware, and immediately quarantined the server,” he recalls.  While the attack was never executed, the implication was significant: the risk existed long before it was finally detected.

Cyber threats are also successful because they take advantage of normal human behavior, exploiting moments of cognitive overload, urgency, and trust.

The Executive Director of IT and Business Applications at a pharmaceutical lab describes the time Darktrace flagged an employee logging into Microsoft 365 from Singapore, despite him being physically located in the U.S. Darktrace immediately cut off his access and within minutes revealed that the employee’s son was using a VPN to play a video game.

While the threat was benign, it demonstrated the strength of AI to use contextual information to detect threats other tools miss. The information also saved security analysts hours of investigation and minimized downtime for the employee. “That level of precision and speed isn’t just convenient, it’s game changing.”

“Unusual” behavior is the new red flag

Detecting modern threats requires an understanding of what “normal” looks like and recognizing when something subtly deviates.

One security leader  at an AI technology enterprise described a scenario in which an employee connected to a proxy service in China. The service itself was legitimate, and although traditional tools didn’t flag it, the behavior was unusual for that user specifically.

“That’s what Darktrace picked up on. The activity turned out to be benign, but without visibility into behavioral deviations, it could just as easily have been something more serious.”

AI shifts defense from reaction to anticipation

These stories point to a fundamental shift by cyber attackers, both tactically and strategically. Because traditional security tools were built to detect what’s already known, modern attacks are often:

  • Credential-based, not malware-based
  • Behavioral, not signature-based
  • Subtle, not overt

They may operate within the boundaries of what appears normal, exploiting what organizations trust, not what they block:

  • Trusted sessions
  • Legitimate services
  • Human error

This is where AI is changing the equation. Rather than relying on predefined rules or known threat signatures, AI can:

  • Establish a baseline of normal behavior
  • Detect subtle anomalies in real time
  • Act autonomously to contain potential threats

Resilience, not perfection, is the new security standard

As these frontline experiences show, the organizations that lead are those that move beyond reactive defense and embrace AI as a core part of their strategy.

It eliminates the blind spots and uncertainty, says the CISO of a professional sports organization. “If you lack visibility, you’re not managing risk, you’re assuming it. AI gives you the actionable insights needed to turn uncertainty into control.”

And it provides the speed and agility that are vital when seconds matter, says the Executive Director of IT and Business Applications. “When Darktrace alerted us at 3:00 am to a ransomware attack, it had already quarantined the affected systems, blocked the attacker’s access, and provided us with the critical details and time needed to investigate. That action likely saved us hundreds of thousands, if not millions, of dollars.”

The modern SOC has become a cornerstone of enterprise resilience, responsible for protecting data and operational continuity while enabling digital growth and innovation. For today’s security professional, that means success is no longer measured by what they keep out, but by what they protect: revenue, reputation, and trust.

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