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November 25, 2024

Why Artificial Intelligence is the Future of Cybersecurity

This blog explores the impact of AI on the threat landscape, the benefits of AI in cybersecurity, and the role it plays in enhancing security practices and tools.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Brittany Woodsmall
Product Marketing Manager, AI
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25
Nov 2024

Introduction: AI & Cybersecurity

In the wake of artificial intelligence (AI) becoming more commonplace, it’s no surprise to see that threat actors are also adopting the use of AI in their attacks at an accelerated pace. AI enables augmentation of complex tasks such as spear-phishing, deep fakes, polymorphic malware generation, and advanced persistent threat (APT) campaigns, which significantly enhances the sophistication and scale of their operations. This has put security professionals in a reactive state, struggling to keep pace with the proliferation of threats.

As AI reshapes the future of cyber threats, defenders are also looking to integrate AI technologies into their security stack. Adopting AI-powered solutions in cybersecurity enables security teams to detect and respond to these advanced threats more quickly and accurately as well as automate traditionally manual and routine tasks. According to research done by Darktrace in the 2024 State of AI Cybersecurity Report improving threat detection, identifying exploitable vulnerabilities, and automating low level security tasks were the top three ways practitioners saw AI enhancing their security team’s capabilities [1], underscoring the wide-ranging capabilities of AI in cyber.  

In this blog, we will discuss how AI has impacted the threat landscape, the rise of generative AI and AI adoption in security tools, and the importance of using multiple types of AI in cybersecurity solutions for a holistic and proactive approach to keeping your organization safe.  

The impact of AI on the threat landscape

The integration of AI and cybersecurity has brought about significant advancements across industries. However, it also introduces new security risks that challenge traditional defenses.  Three major concerns with the misuse of AI being leveraged by adversaries are: (1) the increase of novel social engineering attacks that are harder to detect and able to bypass traditional security tools,  (2) the ease of access for less experienced threat actors to now deliver advanced attacks at speed and scale and (3) the attacking of AI itself, to include machine learning models, data corpuses and APIs or interfaces.

In the context of social engineering, AI can be used to create more convincing phishing emails, conduct advanced reconnaissance, and simulate human-like interactions to deceive victims more effectively. Generative AI tools, such as ChatGPT, are already being used by adversaries to craft these sophisticated phishing emails, which can more aptly mimic human semantics without spelling or grammatical error and include personal information pulled from internet sources such as social media profiles. And this can all be done at machine speed and scale. In fact, Darktrace researchers observed a 135% rise in ‘novel social engineering attacks’ across Darktrace / EMAIL customers in 2023, corresponding to the widespread adoption and use of ChatGPT [2].  

Furthermore, these sophisticated social engineering attacks are now able to circumvent traditional security tools. In between December 21, 2023, and July 5, 2024, Darktrace / EMAIL detected 17.8 million phishing emails across the fleet, with 62% of these phishing emails successfully bypassing Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks [2].  

And while the proliferation of novel attacks fueled by AI is persisting, AI also lowers the barrier to entry for threat actors. Publicly available AI tools make it easy for adversaries to automate complex tasks that previously required advanced technical skills. Additionally, AI-driven platforms and phishing kits available on the dark web provide ready-made solutions, enabling even novice attackers to execute effective cyber campaigns with minimal effort.

The impact of adversarial use of AI on the ever-evolving threat landscape is important for organizations to understand as it fundamentally changes the way we must approach cybersecurity. However, while the intersection of cybersecurity and AI can have potentially negative implications, it is important to recognize that AI can also be used to help protect us.

A generation of generative AI in cybersecurity

When the topic of AI in cybersecurity comes up, it’s typically in reference to generative AI, which became popularized in 2023. While it does not solely encapsulate what AI cybersecurity is or what AI can do in this space, it’s important to understand what generative AI is and how it can be implemented to help organizations get ahead of today’s threats.  

Generative AI (e.g., ChatGPT or Microsoft Copilot) is a type of AI that creates new or original content. It has the capability to generate images, videos, or text based on information it learns from large datasets. These systems use advanced algorithms and deep learning techniques to understand patterns and structures within the data they are trained on, enabling them to generate outputs that are coherent, contextually relevant, and often indistinguishable from human-created content.

For security professionals, generative AI offers some valuable applications. Primarily, it’s used to transform complex security data into clear and concise summaries. By analyzing vast amounts of security logs, alerts, and technical data, it can contextualize critical information quickly and present findings in natural, comprehensible language. This makes it easier for security teams to understand critical information quickly and improves communication with non-technical stakeholders. Generative AI can also automate the creation of realistic simulations for training purposes, helping security teams prepare for various cyberattack scenarios and improve their response strategies.  

Despite its advantages, generative AI also has limitations that organizations must consider. One challenge is the potential for generating false positives, where benign activities are mistakenly flagged as threats, which can overwhelm security teams with unnecessary alerts. Moreover, implementing generative AI requires significant computational resources and expertise, which may be a barrier for some organizations. It can also be susceptible to prompt injection attacks and there are risks with intellectual property or sensitive data being leaked when using publicly available generative AI tools.  In fact, according to the MIT AI Risk Registry, there are potentially over 700 risks that need to be mitigated with the use of generative AI.

Generative AI impact on cyber attacks screenshot data sheet

For more information on generative AI's impact on the cyber threat landscape download the Darktrace Data Sheet

Beyond the Generative AI Glass Ceiling

Generative AI has a place in cybersecurity, but security professionals are starting to recognize that it’s not the only AI organizations should be using in their security tool kit. In fact, according to Darktrace’s State of AI Cybersecurity Report, “86% of survey participants believe generative AI alone is NOT enough to stop zero-day threats.” As we look toward the future of AI in cybersecurity, it’s critical to understand that different types of AI have different strengths and use cases and choosing the technologies based on your organization’s specific needs is paramount.

There are a few types of AI used in cybersecurity that serve different functions. These include:

Supervised Machine Learning: Widely used in cybersecurity due to its ability to learn from labeled datasets. These datasets include historical threat intelligence and known attack patterns, allowing the model to recognize and predict similar threats in the future. For example, supervised machine learning can be applied to email filtering systems to identify and block phishing attempts by learning from past phishing emails. This is human-led training facilitating automation based on known information.  

Large Language Models (LLMs): Deep learning models trained on extensive datasets to understand and generate human-like text. LLMs can analyze vast amounts of text data, such as security logs, incident reports, and threat intelligence feeds, to identify patterns and anomalies that may indicate a cyber threat. They can also generate detailed and coherent reports on security incidents, summarizing complex data into understandable formats.

Natural Language Processing (NLP): Involves the application of computational techniques to process and understand human language. In cybersecurity, NLP can be used to analyze and interpret text-based data, such as emails, chat logs, and social media posts, to identify potential threats. For instance, NLP can help detect phishing attempts by analyzing the language used in emails for signs of deception.

Unsupervised Machine Learning: Continuously learns from raw, unstructured data without predefined labels. It is particularly useful in identifying new and unknown threats by detecting anomalies that deviate from normal behavior. In cybersecurity, unsupervised learning can be applied to network traffic analysis to identify unusual patterns that may indicate a cyberattack. It can also be used in endpoint detection and response (EDR) systems to uncover previously unknown malware by recognizing deviations from typical system behavior.

Types of AI in cybersecurity
Figure 1: Types of AI in cybersecurity

Employing multiple types of AI in cybersecurity is essential for creating a layered and adaptive defense strategy. Each type of AI, from supervised and unsupervised machine learning to large language models (LLMs) and natural language processing (NLP), brings distinct capabilities that address different aspects of cyber threats. Supervised learning excels at recognizing known threats, while unsupervised learning uncovers new anomalies. LLMs and NLP enhance the analysis of textual data for threat detection and response and aid in understanding and mitigating social engineering attacks. By integrating these diverse AI technologies, organizations can achieve a more holistic and resilient cybersecurity framework, capable of adapting to the ever-evolving threat landscape.

A Multi-Layered AI Approach with Darktrace

AI-powered security solutions are emerging as a crucial line of defense against an AI-powered threat landscape. In fact, “Most security stakeholders (71%) are confident that AI-powered security solutions will be better able to block AI-powered threats than traditional tools.” And 96% agree that AI-powered solutions will level up their organization’s defenses.  As organizations look to adopt these tools for cybersecurity, it’s imperative to understand how to evaluate AI vendors to find the right products as well as build trust with these AI-powered solutions.  

Darktrace, a leader in AI cybersecurity since 2013, emphasizes interpretability, explainability, and user control, ensuring that our AI is understandable, customizable and transparent. Darktrace’s approach to cyber defense is rooted in the belief that the right type of AI must be applied to the right use cases. Central to this approach is Self-Learning AI, which is crucial for identifying novel cyber threats that most other tools miss. This is complemented by various AI methods, including LLMs, generative AI, and supervised machine learning, to support the Self-Learning AI.  

Darktrace focuses on where AI can best augment the people in a security team and where it can be used responsibly to have the most positive impact on their work. With a combination of these AI techniques, applied to the right use cases, Darktrace enables organizations to tailor their AI defenses to unique risks, providing extended visibility across their entire digital estates with the Darktrace ActiveAI Security Platform™.

Credit to: Ed Metcalf, Senior Director Product Marketing, AI & Innovations - Nicole Carignan VP of Strategic Cyber AI for their contribution to this blog.

CISOs guide to buying AI white paper cover

To learn more about Darktrace and AI in cybersecurity download the CISO’s Guide to Cyber AI here.

Download the white paper to learn how buyers should approach purchasing AI-based solutions. It includes:

  • Key steps for selecting AI cybersecurity tools
  • Questions to ask and responses to expect from vendors
  • Understand tools available and find the right fit
  • Ensure AI investments align with security goals and needs
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Brittany Woodsmall
Product Marketing Manager, AI

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June 26, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

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How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

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Mice Chen
Chief Information Security Officer

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June 25, 2026

Shadow AI Detection: The First Step Toward Securing AI

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Why shadow AI is emerging  

Imagine you’re an employee under pressure, deadlines stacking up, repetitive tasks piling higher by the day. You find a free AI tool online that promises to automate the work in seconds; no approvals are needed. It feels like a simple win, paste in some data, write a quick prompt, and move faster.

But in that moment, something changed.  

Sensitive customer information is entered into a tool your organization doesn’t monitor, doesn’t govern, and can’t see and suddenly, that data is no longer where it should be, and no one knows where it’s gone.

This is the reality of Shadow AI: employees using unsanctioned AI tools to move faster, while unintentionally creating risk that exists entirely outside visibility and control.  

This is not just a one off case, research across businesses indicate that nearly half of employees report using unsanctioned AI tools, often prioritizing speed and productivity over security. Additionally, 51% of employees report connecting AI tools to work systems or apps without IT approval, creating significant operational risk where the average cost of security incidents in organizations with a high level of shadow AI usage can reach $670k.

While shadow AI is often top of mind for security professionals, it is just one component of how AI use can increase risk. Understanding and managing shadow AI use should be considered as part of a broader, comprehensive risk management strategy that aims to secure AI systems, including human and agent identities, interactions, human-AI partnerships, and behaviors operating across the digital enterprise from visibility and governance through detection, response, and recovery.  

Effective risk management calls for a layered and interdisciplinary strategy. It requires addressing issues across governance and visibility; identity, access and agent control, data security and privacy, secure MLOps / LLMOps, runtime security, behavior-based detection, autonomous response and recovery.  

This blog explores a specific governance and visibility use case linked to shadow AI and reveals the challenges it presents as well as the defensive strategies that security teams can adopt.

Why shadow AI is hard to detect  

When it comes to AI, what organizations can easily see does not always reflect the full scope of AI activity occurring within the tools, applications, and workflows used across an enterprise. As a result, organizations using traditional rule-based methods to flag unusual activity may struggle to distinguish unsanctioned AI usage from legitimate operational behavior, particularly as SaaS applications, APIs, and orchestration layers increasingly have AI embedded into normal business workflows. Identifying threats using previously observed intelligence or depending on hard to maintain allow and block lists does not provide a dynamic enough strategy to manage risk. Also, many organizations are focusing on identifying Shadow AI in their governed infrastructure, like gateways, endpoints, or SASE, which is foundational. But, organizations require visibility and Shadow AI detection across all networked infrastructure from on-prem, hybrid, data centers, and cloud infrastructure that may not have endpoint agent visibility. This uncovers the utilization of MCP, data flows, and autonomous agents across these domains.

For example, employees interact with AI assistants across approved SaaS platforms every day. However, browser extensions and other types of plug-ins can route prompts that include enterprise data to embedded AI services in ways that are not visible to the security team. AI enabled workflows may invoke multiple APIs, orchestration layers, and cloud services behind the scenes, making it difficult for traditional security tooling to determine where data is processed, stored, or retransmitted. Because much of this activity occurs within trusted browser sessions and encrypted SaaS traffic, conventional network monitoring, DLP, and application allowlisting controls often lack the context needed to accurately identify or govern these interactions

Identifying AI tools in the environment is one part of the equation. Understanding the behavior surrounding their use is where the real challenge lies. An AI application is not inherently risky, but the way users or other assets interact with it may be. Sensitive data exposure, abnormal access patterns, and misuse of AI-assisted workflows often appear legitimate in isolation and only become visible through behavioral analysis across the broader environment.  

What Shadow AI visibility does and doesn’t show

Comprehensive Shadow AI visibility allows organizations to answer several important questions:

  • What types of AI are we using? What AI platforms, agents, MCP clients/servers, and services are active across the enterprise?  
  • Who is using AI services? Which users, business units, or systems are interacting with those AI services?  
  • Is our data safe? Is sensitive or regulated data being exposed through prompts, workflows, or integrations?  
  • Are AI systems behaving as expected? Are AI systems behaving anomalously or operating outside approved governance processes?  
  • Are our AI systems under attack? Is an attacker attempting to manipulate prompts, influence agent behavior, or abuse AI-enabled workflows?

Answering these questions is foundational to broader AI governance efforts. However, it is limited to helping teams understand initial interactions and fails to offer insight into dependencies and outcomes that are critical to securing AI across an enterprise.  

Deeper visibility that includes the ability to understand dependencies and outcomes are not always available in AI security point products. Answering the questions below requires understanding runtime behavior and operational outcomes:  

  • What actions did the AI interaction trigger?  
  • What systems, applications, or data did it access? Did the AI operate beyond its intended permissions or scope?  
  • Could a low-risk interaction lead to high-risk outcomes?  
  • What is the risk and context understanding of an anomalous activity to assist in prioritization of analysis and autonomous response action?

The distinction between these two sets of questions offers two different layers of AI security. The first set of questions focuses on discovery and interaction visibility. The second set focuses on providing visibility that includes the context and outcomes that are critical for managing follow-on risks associated with obfuscated downstream activities.  

Together, these layers help organizations move beyond simply identifying AI usage toward understanding how AI behaves operationally across the enterprise.

How organizations are addressing shadow AI

Most organizations still approach shadow AI as an application control problem, relying on policies, browser restrictions, and allow/block lists. However, AI adoption is evolving faster than most governance processes can realistically keep pace with. New assistants, plugins, and embedded AI features appear continuously, creating pressure to enable business productivity while simultaneously containing risk.  

Existing governance processes were designed for a more traditional SaaS adoption cycle, where new applications could be reviewed, approved, and monitored over longer time horizons. AI adoption operates differently. New capabilities can appear overnight inside existing platforms employees already use, making it difficult for security and governance teams to maintain an accurate understanding of enterprise AI exposure. This means that many organizations are experiencing significant operational overhead, particularly in large environments where AI usage is decentralized across teams, departments, and third-party services.  

Where should organizations start when securing their AI systems?

Shadow AI identification is an on-going critical component for AI Risk/Governance Boards as well as security organizations. As organizations seek AI certifications like ISO 42001 AI Management Systems, visibility into all AI adoption from enterprise use to custom innovation and development is crucial. Shadow AI identification provides organizations with the visibility needed to decide whether an AI tool should be brought into governed environments to reduce data loss (DLP) risks or whether policies should be established and enforced to restrict their use.

As organizations rapidly innovate and adopt AI, they are taking on more and more risk. Organizations need to have a strategy in place to mitigate the assumed risk, especially with third-party adoption. Visibility, monitoring, governance enforcement, behavioral-based detection of non-deterministic systems, and autonomous investigation and containment becomes critical to mitigating the risk of AI systems.  

How Darktrace secures AI and shadow AI

Attackers are using AI to move faster, scale tactics, and make threats more adaptive and convincing. Internally, organizations are grappling with new forms of risk created by generative AI, autonomous agents, shadow AI, and increasingly complex digital environments.

Darktrace helps organizations protect both people and AI in a world where AI is now central to how business gets done. Darktrace / SECURE AI helps organizations discover and control shadow AI by surfacing unsanctioned or unexpected AI activity where it appears – including MCP detections, distinguishing misuse of legitimate tools and unapproved services, and applying policy to contain data exposure while guiding users toward sanctioned options.

Stay up to date on AI security

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

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