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October 30, 2024

Post-Exploitation Activities on Fortinet Devices: A Network-Based Analysis

This blog explores recent findings from Darktrace's Threat Research team on active exploitation campaigns targeting Fortinet appliances. This analysis focuses on the September 2024 exploitation of FortiManager via CVE-2024-47575, alongside related malicious activity observed in June 2024.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst
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30
Oct 2024

Introduction: Uncovering active exploitation of Fortinet vulnerabilities

As part of the Darktrace Threat Research team's routine analysis of October's Patch Tuesday vulnerabilities, the team began searching for signs of active exploitation of a critical vulnerability (CVE-2024-23113) affecting the FortiGate to FortiManager (FGFM) protocol.[1]

Although the investigation was prompted by an update regarding CVE 2024-23113, results of the inquiry yielded evidence of widespread exploitation of Fortinet devices in both June and September 2024 potentially via multiple vulnerabilities including CVE 2024-47575. Analysts identified two clusters of activity involving overlapping indicators of compromise (IoCs), likely constituting unique campaigns targeting Fortinet appliances.

This blog will first highlight the finding and analysis of the network-based indicators of FortiManager post-exploitation activity in September, likely involving CVE 2024-47575. The article will then briefly detail a similar pattern of malicious activity observed in June 2024 that involved similar IoCs that potentially comprises a distinct campaign targeting Fortinet perimeter devices.

Fortinet CVE Disclosures

FortiManager devices allow network administrators to manage Fortinet devices on organizations’ networks.[2] One such subset of devices managed through this method are Fortinet firewalls known as FortiGate. These manager and firewall devices communicate with each other via a custom protocol known as FortiGate to FortiManager (FGFM), whereby devices can perform reachability tests and configuration-related actions and reporting.[3] By default, FortiManager devices operate this protocol via port 541.[4]

Fortinet Product Security Incident Response Team released multiple announcements revealing vulnerabilities within the daemon responsible for implementing operability of the FGFM service. Specifically, CVE 2024-23113 enables attackers to potentially perform arbitrary remote command execution through the use of a specially crafted format string to a FortiGate device running the “fgfm daemon”.[5][6]  Similarly, the exploitation of CVE 2024-47575  could also allow remote command execution due to a missing authentication mechanism when targeting specifically FortiManager devices.[7][8]  Given how prolific both FortiGate and FortiManager devices are within the global IT security ecosystem, Darktrace analysts hypothesized that there may have been specific targeting of such devices within the customer base using these vulnerabilities throughout mid to late 2024.

Campaign Analysis

In light of these vulnerability disclosures, Darktrace’s Threat Research team began searching for signs of active exploitation by investigating file download, lateral movement or tooling activity from devices that had previously received suspicious connections on port 541. The team first noticed increases in suspicious activity involving Fortinet devices particularly in mid-September 2024. Further analysis revealed a similar series of activities involving some overlapping devices identified in June 2024. Analysis of these activity clusters revealed a pattern of malicious activity against likely FortiManager devices, including initial exploitation, payload retrieval, and exfiltration of probable configuration data.

Below is an overview of malicious activity we have observed by sector and region:

Sector and region affected by malicious activity on fortigate devices
The sectors of affected customers listed above are categorized according to the United Kingdom’s Standard Industrial Classification (SIC).

Initial Exploitation of FortiManager Devices

Across many of the observed cases in September, activity began with the initial exploitation of FortiManager devices via incoming connectivity over TLS/SSL. Such activity was detected due to the rarity of the receiving devices accepting connections from external sources, particularly over destination port 541. Within nearly all investigated incidents, connectivity began with the source IP, 45.32.41[.]202, establishing an SSL session with likely FortiManager devices.  Device types were determined through a combination of the devices’ hostnames and the noted TLS certificate issuer for such encrypted connections.

Due to the encrypted nature of the connection, it was not possible to ascertain the exploit used in the analyzed cases. However, given the similarity of activities targeting FortiManager devices and research conducted by outside firms, attackers likely utilized CVE 2024-47575.[9] For example, the source IP initiating the SSL sessions also has been referenced by Mandiant as engaging in CVE 2024-47575 exploitation. In addition to a consistent source IP for the connections, a similar JA3 hash was noted across multiple examined accounts, suggesting a similarity in source process for the activity.

In most cases observed by Darktrace, the incoming connectivity was followed by an outgoing connection on port 443 to the IP 45.32.41[.]202. Uncommon reception of encrypted connections over port 541, followed by the initiation of outgoing SSL connections to the same endpoint would suggest probable successful exploitation of FortiManager CVEs during this time.

Model alert logs highlighting the incoming connectivity over port 541 to the FortiManager devices followed by outgoing connection to the external IP.
Figure 1: Model alert logs highlighting the incoming connectivity over port 541 to the FortiManager devices followed by outgoing connection to the external IP.

Payload Retrieval

Investigated devices commonly retrieved some form of additional content after incoming connectivity over port 541. Darktrace’s Threat Research team noted how affected devices would make HTTP GET requests to the initial exploitation IP for the URI: /dom.js. This URI, suggestive of JavaScript content retrieval, was then validated by the HTTP response content type. Although Darktrace could see the HTTP content of the connections, usage of destination port 443 featured prominently during these HTTP requests, suggesting an attempt at encryption of the session payload details.

Figure 2: Advanced Search HTTP log to the exploitation IP noting the retrieval of JavaScript content using the curl user agent.

Cyber AI Analyst investigation into the initial exploitation activity. This incident emphasizes the rare external connectivity over port 443 requesting JavaScript content following the incoming connections over port 541.
Figure 3: Cyber AI Analyst investigation into the initial exploitation activity. This incident emphasizes the rare external connectivity over port 443 requesting JavaScript content following the incoming connections over port 541.

The operators of the campaign also appear to have used a consistent user agent for payload retrieval: curl 8.4.0. Usage of an earlier version of the curl (version 7 .86.0) was only observed in one instance. The incorporation of curl utility to establish HTTP connections therefore suggests interaction with command-line utilities on the inspected Fortinet hosts. Command-line interaction also adds validity to the usage of exploits such as CVE 2024-47575 which enable unauthenticated remote command execution. Moreover, given the egress of data seen by the devices receiving this JavaScript content, Darktrace analysts concluded that this payload likely resulted in the configuration aggregation activity noted by external researchers.

Data Exfiltration

Nearly all devices investigated during the September time period performed some form of data exfiltration using the HTTP protocol. Most frequently, devices would initiate these HTTP requests using the same curl user agent already observed during web callback activity.  Again, usage of this tool heavily suggests interaction with the command-line interface and therefore command execution.

The affected device typically made an HTTP POST request to one or both of the following two rare external IPs: 104.238.141[.]143 and 158.247.199[.]37. One of the noted IPs, 104.238.141[.]143, features prominently within external research conducted by Mandiant during this time. These HTTP POST requests nearly always sent data to the /file endpoint on the destination IPs. Analyzed connections frequently noted an HTTP mime type suggestive of compressed archive content. Some investigations also revealed specific filenames for the data sent externally: “.tm”. HTTP POST requests occurred without a specified hostname. This would suggest the IP address may have already been cached locally on the device from a running process or the IP address was hardcoded into the details of unwarranted code running on the system. Moreover, many such POSTs occurred without a GET request, which can indicate exfiltration activity.

Model alert logs noting both the connection to the IP 158.247.199[.]37 over port 443 without a hostname, and the unusual activity metric describing how the request was made without a prior HTTP GET request. Such activity can indicate malicious data exfiltration.
Figure 4: Model alert logs noting both the connection to the IP 158.247.199[.]37 over port 443 without a hostname, and the unusual activity metric describing how the request was made without a prior HTTP GET request. Such activity can indicate malicious data exfiltration.

Interestingly, in many investigations, analysts noticed a lag period between the initial access and exploitation, and the exfiltration of data via HTTP. Such a pause, sometimes over several hours to over a day, could reflect the time needed to aggregate data locally on the host or as a strategic pause in activity to avoid detection. While not present within every compromise activity logs inspected, the delay could represent slight adjustments in behavior during the campaign by the threat actor.

Figure 5: Advanced search logs showing both the payload retrieval and exfiltration activity, emphasizing the gap in time between payload retrieval and exfiltration via HTTP POST request.

HTTP and file identification details identified during this time also directly correspond to research conducted by Mandiant. Not only do we see overlap in IPs identified as receiving the posted data (104.238.141[.]143) we also directly observed an overlap in filenames for the locally aggregated configuration data. Moreover, the gzip mime type identified in multiple customer investigations also corresponds directly to exfiltration activity noted by Mandiant researchers.

Advanced search logs noting the filename and URL of the posted data to one of the exfiltration IPs. The .tm filename corresponds to the locally stored file on affected FortiManager devices analyzed by external researchers.
Figure 6: Advanced search logs noting the filename and URL of the posted data to one of the exfiltration IPs. The .tm filename corresponds to the locally stored file on affected FortiManager devices analyzed by external researchers.

Activity detected in June 2024

Common indicators

Analysts identified a similar pattern of activity between June 23 and June 25. Activity in this period involved incoming connections from the aforementioned IP 45.32.41[.]202 on either port 541 or port 443 followed by an outgoing connection to the source. This behavior was then followed by HTTP POSTs to the previously mentioned IP address 158.247.199[.]37 in addition to the novel IP: 195.85.114[.]78  using same URI ‘/file’ noted above. Given the commonalties in indicators, time period, and observed behaviors, this grouping of exploitation attempts appears to align closely with the campaign described by Mandiant and may represent exploitation of CVE 2024-47575 in June 2024. The customers targeted in June fall into the same regions and sectors as seen those in the September campaign.

Deviations in behavior

Notably, Darktrace detected a different set of actions during the same June timeframe despite featuring the same infrastructure. This activity involved an initial incoming connection from 158.247.199[.]37 to an internal device on either port 541 or port 443. This was then followed by an outgoing HTTP connection to 158.247.199[.]37 on port 443 with a URI containing varying external IPs. Upon further review, analysts noticed the IPs listed may be the public IPs of the targeted victim, suggesting a potential form device registration by the threat actor or exploit validation. While the time period and infrastructure closely align with the previous campaign described, the difference in activity may suggest another threat actor sharing infrastructure or the same threat actor carrying out a different campaign at the same time. Although the IP 45.32.41[.]202 was contacted, paralleling activity seen in September, analysts did notice a different payload received from the external host, a shell script with the filename ver.sh.

Figure 7: AI Analyst timeline noting the suspicious HTTP behavior from a FortiManager device involving the IP 158.247.199[.] 37.

Darktrace's depth of detection and investigation

Darktrace detected spikes in anomalous behavior from Fortinet devices within the customer base between September 22 and 23, 2024. Following an in-depth investigation into affected accounts and hosts, Darktrace identified a clear pattern where one, or multiple, threat actors leveraged CVEs affecting likely FortiManager devices to execute commands on the host, retrieve malicious content, and exfiltrate sensitive data. During this investigation, analysts then identified possibly related activity in June 2024 highlighted above.

The gathering and exfiltration of configuration data from network security management or other perimeter hosts is a technique that can enable future access by threat actors. This parallels activity previously discussed by Darktrace focused on externally facing devices, such as Palo Alto Networks firewall devices.  Malicious entities could utilize stolen configuration data and potentially stored passwords/hashes to gain initial access in the future, irrespective of the state of device patching. This data can also be potentially sold by initial access brokers on illicit sites. Moreover, groups can leverage this information to establish persistence mechanisms within devices and host networks to enable more impactful compromise activity.

Uncover threat pattens before they strike your network

Network and endpoint management services are essential tools for network administrators and will remain a critical part of IT infrastructure. However, these devices are often configured as internet-facing systems, which can unintentionally expose organizations networks' to attacks. Internet exposure provides malicious groups with novel entry routes into target environments. Although threat actors can swap vulnerabilities to access target networks, the exploitation process leaves behind unusual traffic patterns, making their presence detectable with the right network detection tools.

By detecting the unusual patterns of network traffic which inevitably ensue from exploitation of novel vulnerabilities, Darktrace’s anomaly-based detection and response approach can continue to identify and inhibit such intrusion activities irrespective of exploit used. Eulogizing the principle of least privilege, configuration and asset management, and maintaining the CIA Triad across security operations will continue to help security teams boost their defense posture.

See how anomaly-based detection can enhance your security operations—schedule a personalized demo today.

Get a demo button for Darktrace

Credit to Adam Potter (Senior Cyber Analyst), Emma Foulger (Principal Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Hyeongyung Yeom (Principal Cyber Analyst & Analyst Team Lead, East Asia), Sam Lister (Senior Cyber Analyst)

Appendix

Model Alerts

  • Anomalous Connection / Posting HTTP to IP without Hostname
  • Anomalous Connection / Callback on Web Facing Device
  • Anomalous Server Activity / New Internet Facing Server
  • Anomalous Server Activity / Outgoing from Server

Cyber AI Analyst Incidents

  • Possible HTTP Command and Control
  • Possible HTTP Command and Control to Multiple Endpoints

IoCs

Indicator – Type - Description

104.238.141[.]143 -  IP Address  - C2 infrastructure

158.247.199[.]37 - IP Address - C2 infrastructure

45.32.41[.]202 - IP Address - C2 infrastructure

104.238.141[.]143/file – URL - C2 infrastructure

158.247.199[.]37/file  - URL - C2 infrastructure

45.32.41[.]202/dom.js – URL - C2 infrastructure

.tm – Filename - Gzip file

MITRE Attack Framework

  • Initial Access
    T1190 Exploiting Public-Facing Application
  • Execution:
    T1059 Command and Scripting Interpreter  (Sub-Techniques: T1059.004 Unix Shell, T1059.008 Network Device CLI)
  • Discovery:
    T1083 File and System Discovery
    T1057 Process Discovery
  • Collection:
    T1005 Data From Local System
  • Command and Control:
    T1071 Application Layer Protocols (Sub-Technique:
    T1071.001 Web Protocols)
    T1573  Encrypted Channel
    T1573.001  Symmetric Cryptography
    T1571 Non-Standard Port
    T1105 Ingress Tool Transfer
    T1572 Protocol Tunnelling 
  • Exfiltration:
    T1048.003 Exfiltration Over Unencrypted Non-C2 Protocol

References

{1} https://cloud.google.com/blog/topics/threat-intelligence/fortimanager-zero-day-exploitation-cve-2024-47575/

{2} https://docs.fortinet.com/document/fortimanager/6.4.0/ports-and-protocols/606094/fortigate-fortimanager-protocol#:~:text=The%20FortiGate%2DFortiManager%20(FGFM),by%20using%20the%20FGFM%20protocol.

{3)https://docs.fortinet.com/document/fortigate/6.4.0/ports-and-protocols/373486/fgfm-fortigate-to-fortimanager-protocol
{4} https://www.fortiguard.com/psirt/FG-IR-24-029
{5} https://www.fortiguard.com/psirt/FG-IR-24-423
{6}https://www.fortinet.com/content/dam/fortinet/assets/data-sheets/fortimanager.pdf

{7} https://doublepulsar.com/burning-zero-days-fortijump-fortimanager-vulnerability-used-by-nation-state-in-espionage-via-msps-c79abec59773

{8} https://darktrace.com/blog/post-exploitation-activities-on-pan-os-devices-a-network-based-analysis

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Adam Potter
Senior Cyber Analyst

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May 28, 2026

From Efficiency to Exposure: How AI Adoption Is Creating Unseen Vulnerabilities on the Factory Floor

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How AI agents impact the manufacturing industry

Security teams and IT personnel across the manufacturing industry are under constant pressure to protect production, maintain uptime, and safeguard critical assets but the rise of AI is bringing huge new opportunities alongside new cyber risks. Across manufacturing, AI is embedded into workflows, decision-making, and increasingly, autonomous AI agents are acting on behalf of employees and systems.  

Agentic systems are powerful because they can act independently, but that same autonomy also creates cyber and operational risk. Agents have extensive permissions and are capable of carrying out complex tasks, making decisions, and interacting with tools or external systems with little to no human intervention.

Unlike traditional AI models that perform predefined tasks, AI agents use advanced techniques to mimic human decision-making processes, dynamically adapting to new challenges, making decision and taking action based on their own judgement. They look like employees operationally but lack judgment, ethics, or fear of consequences like humans do. This means they can be easily manipulated by cybercriminals, and an AI agent embedded across an OT network creates threats that extend well beyond data exposure. For example, at BMW, AI identifies faults in welding processes as they occur. At its Spartanburg plant, AI monitors the weld of 300-400 metal studs onto every SUV frame to detect misplaced or faulty studs and correct them instantly. Corruption of BMW’s AI system could lead to catastrophic quality control errors.

Adopting agentic AI systems across manufacturing raises some concerns across security teams. New data from our State of AI Cybersecurity survey shows that 78% of manufacturing security professionals are worried about employee use of AI agents – their top concern. That’s followed by employee use of generative AI tools like CoPilot and ChatGPT, a worry for 76% of security professionals at manufacturing organizations. As these tools gain more access to business data and processes, and more autonomy within organizations, security teams, who today have minimal visibility of agent activity in their environments, increasingly have sensitive data exposure (a worry for 60%) and accidental policy and regulatory violations (59%) on their minds.

External AI-powered threats are evolving just as quickly

The same capabilities transforming manufacturing are also reshaping cyberattacks.

AI is enabling attackers to automate reconnaissance, refine targeting, and adapt in real time. What once required time and manual effort can now be executed continuously and at scale. Manufacturers are already seeing the impact. According to manufacturing security professionals we surveyed, 76% are already being impacted by AI-powered threats and 90% see AI increasing the success of social engineering attacks.

And the techniques themselves are evolving. Concerns across the manufacturing sector show growing anxiety about the range of AI-powered attack routes, most pressingly of adaptive malware that evolves in real-time – a prospect half (49%) of manufacturing security professionals we surveyed are worried by, a full 9% more than the average across industries. AI adaptive malware is followed by:

  • Automated vulnerability scanning and exploit chaining (48%) which has become even more pressing as Anthropic’s new Mythos AI Model supercharges vulnerability discovery
  • Hyper-personalized phishing campaigns (46%), which remain a mainstay in hackers’ arsenals, and AI has amplified their effectiveness by making phishing emails more convincing and harder to detect.

This is not just an increase in volume, it is a shift toward threats that evolve as they unfold - often faster than static defenses can respond.

Despite rising awareness, many manufacturers are not yet equipped to manage this shift. More than half (51%) say they are not adequately prepared for AI-driven threats, and only 37% have formal policies governing AI deployment.  

Securing AI through visibility, context, and guardrails

Addressing this challenge does not require manufacturers to slow innovation. It requires a different approach to security, one that can operate at the same speed and scale as AI. Three specific priorities are emerging for manufacturers looking to take advantage of the power of AI.

Visibility is foundational.  

Organizations need to understand where AI is being used, what it can access, and how it behaves across both IT and OT environments. Without that, risk cannot be measured or managed. It is no surprise that Darktrace’s research found that 91% of manufacturing security professionals said that they need to understand how AI makes decisions before trusting it. This is even more critical in operational settings where disruption has safety, environmental, financial, and reputational impacts.

Context is what turns visibility into action.  

In environments shaped by AI, normal behavior is constantly shifting. Detecting threats requires a behavioral approach; understanding patterns of life across the organization and identifying subtle deviations in real time – a step change in organizations’ traditional approach to security and risk management.

Guardrails ensure that agency does not become exposure  

As AI systems take on greater responsibility, organizations need clear boundaries around what they can do and when they can act independently. These controls must be embedded into systems themselves, not applied after the fact.  

Securing AI Agents Across Manufacturing IT and OT

The rise of agentic AI is transforming manufacturing - powering next-generation operations while reshaping the security landscape. This is not just an increase in threats, but a shift to autonomous systems, continuously evolving behaviors, and risks moving at machine speed. For organizations trying to grapple with the challenge of enabling AI while managing the risk, visibility, context and guardrails should be foundational.

Darktrace helps manufacturers build secure AI approaches by making those foundations possible. It provides visibility and real-time detection and response to unusual activity across IT and OT environments and allows organizations to understand AI activity from the prompts employees use and the agents they build to how those agents are behaving across the environment. For manufacturers scaling AI, this delivers a foundation for innovation without sacrificing control.

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Oakley Cox
Director of Product

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May 28, 2026

How to Evaluate AI Vendors: 5 Key categories for AI Adoption

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Understanding the AI buyers’ market

AI adoption has become a central topic of discussion in boardrooms, drawing growing interest from business leaders. Ultimately, organizations hope that an investment in AI technology will have tremendous returns. However, the process of buying an AI solution is not as straight forward as it appears on the surface.  

While business leaders may be eager to improve productivity across their operations, practitioners responsible for evaluating and selecting AI solutions may not always have the visibility or technical understanding needed to make the right decisions for their business. What is typically marketed as a holistic solution to their most critical problems is usually followed by uncertainty when AI tools are finally operationalized in real environments.

This guide is intended to support security leaders who are under growing pressure to adopt AI tools while navigating complex terminology, vendor claims, and increasingly crowded buying cycles. Ultimately, the goal is to help organizations evaluate and adopt AI in a safe, effective, and well-governed way. To support this, we’ve structured the evaluation framework across five key categories:

  1. Governance, safety, and data controls
  1. Data gathering and training
  1. Model and technique choice
  1. Performance and accuracy validation    
  1. Interpretability, adjustability, and transparency    

What buying AI looks like in cybersecurity

While investing in AI can bring immense benefits to your security team, first-time buyers of AI cybersecurity solutions may not know where to start. They will have to determine the type of tool they want, know the options available, and evaluate vendors. Research and understanding are critical to ensure purchases are worth the investment.  

With acceleration in AI adoption, accompanied by the recent boom in agentic AI and autonomous agents, CISOs must look “beneath the hood" of these tools to understand how they work, how they are governed, and to ensure the system is secure and compliant with internal policies.

Challenges in the AI buyers’ marketplace  

The AI security software market is buzzing with hype and flashy promises, which, understandably, needs to be addressed with due diligence. Potential buyers, especially in the cybersecurity space, are hesitant when it comes to allowing AI autonomous capabilities across their workflows, and a lack of vendor transparency can exacerbate those feelings.  

Reinforcing this sentiment, research from this year's Darktrace’s State of AI Cybersecurity report shows where confidence and hesitancy emerge amongst potential buyers. On the one hand, security professionals agree that they have good visibility into the logic and reasoning processes their AI solutions use. However, they lack the explainability and trust to allow AI to take independent remedial action.

  • 89% say they have good visibility into the reasoning behind the outputs generated by AI solutions
  • 92% say they need to understand how a defensive AI tool makes decisions before they can trust it
  • Only 14% say they allow AI to act independently, performing autonomous actions without human approval
  • 74% say they are limiting the autonomy of AI taking action in their SOC until explainability improves

Given the desire for trust and explainability we are seeing from buyers, it's important for them to be equipped with the right questions to ask vendors during an assessment or POV of AI tools in order to demystify marketing hype from real operational outcomes.

Below is a list of categories in which buyers can assess AI vendors or AI Service Providers (AISPs) to help reach safe adoption and maximize their ROI.  

5 categories of AI vendor assessment

Darktrace groups these AI-related questions into 5 categories: governance, data and training, model and technique choice, performance validation, and interpretability and adjustability. By asking questions regarding each of these 5 categories, buyers can gain a deeper understanding of how an AISP’s systems work and whether they suit their business requirements.

Governance, safety, and data controls

Governance of AI systems is critical for all AISPs. Whether their platform is based around a single model, or is a more complex, composite AI solution, strong governance is essential to ensure the system is safe, robust, and reliable.

A simple question you could ask is:

What AI governance policies and frameworks do you follow, and/or certifications do you currently maintain?

For more questions you can ask vendors, download the full guide here.

Darktrace is certified to the ISO/IEC 42001 standard, the world’s first AI Management System (AIMS) standard. ISO/IEC 42001 addresses the unique ethical and technical challenges AI poses by setting out a structured way to manage risks such as transparency, accuracy, and misuse. This includes a commitment to ethical AI development, and effective management and monitoring of AI systems both prior to and continually after release.

Data gathering and training

Accurate, meaningful, and unbiased data gathering is the first important step in producing any AI system. An AI model trained using inaccurate, unbalanced, or poor-quality training data will fail to perform optimally.

To alleviate concerns regarding training data quality, a question you could ask is:

What steps do you take to prevent bias in your AI models and training data?

For more questions, download the full guide here.

AISPs should be able to provide information about the steps taken, workflows followed, and auditing performed to reduce AI bias where appropriate. While it’s sometimes impossible to fully remove bias from an AI model, appropriate actions should be taken to mitigate or reduce bias where relevant.

Model and technique choice

Different AI techniques are optimal for different tasks. For example, research from Gartner suggests that relying on a single “one-size-fits-all" model can lead to data gaps, especially in highly specialized domains.

To achieve more accurate and robust AI solutions, AI leaders should move beyond using just one model or technique, embrace composite AI practices, and adopt a holistic AI system perspective.

A straightforward question you could ask is simply:

What type(s) of AI model(s) do you utilize in your solution?

For more questions, download the full guide here.

While specific detailed information about custom systems used by AISPs is likely proprietary, buyers should expect vendors to be able to provide an overview of the broad techniques used. This will allow you as a buyer to determine if the type of model is appropriate for your use case.

Performance and accuracy validation  

Testing and evaluation of performance is essential for all AI systems. Performance analysis should be performed both before release and continually after release to identify potential data or model drift.  

A question you could ask to understand an AISPs testing workflow is:

How do you audit, test, evaluate, verify, and validate your AI model outputs?

For more questions, download the full guide here.

Testing workflows will likely vary depending on the type of model – measurements relevant to one system may not always be relevant to others. Assessment of systems should also extend beyond these standard accuracy and robustness tests, and should also feature physical performance, such as latency and resource consumption.  

Interpretability, adjustability, and transparency  

AI systems are typically a black box, simply providing an output without an explanation of how that output was attained. Interpretability and transparency are critical to ensure that both SOC teams and end-users trust the outputs of a system to be accurate and meaningful.

A question you could ask is:

How do you promote a trust relationship between human analysts and AI outputs?

For more questions, download the full guide here.

In the context of cybersecurity, trust and interpretability are even more essential. This is particularly relevant for generative AI-based systems (including most AI Agents), where the risk of hallucination can reduce trust in responses.

Cybersecurity systems often need to perform autonomous actions to block incoming threats – an email filtering system may hold potentially dangerous emails; a firewall may block malicious inbound connections. If SOC teams can’t trust these systems to perform accurately, these systems may be limited or disabled, critically reducing their defensive power.

Darktrace as an AI-native cybersecurity vendor

Darktrace has been building and applying AI in cybersecurity for over a decade, developing its capabilities alongside an increasingly complex and fast‑moving threat landscape. This experience has resulted in a mature, multi-layered approach to AI, which continuously learns the normal patterns of each organization to understand behavior, interpret context, and identify meaningful deviations — without relying on predefined rules or known attack signatures. Over time, this has enabled a proven behavioral understanding that helps uncover subtle signals of risk that may otherwise be missed.

With the backing of our ISO/IEC 42001 certification, stakeholders, customers, and partners can be confident that Darktrace is responsibly, ethically, and safely developing its AI systems, and managing the use of AI in day-to-day operations in a compliant and secure manner.  

Explore the principles behind Darktrace’s responsible AI approach, informed by collaboration with global experts in academia and governments, detailing how accountability, explainability, and continuous validation are built into its cybersecurity technology.

How Darktrace secures AI systems

Darktrace now brings these capabilities to monitor and respond to risk generated from AI systems across organizations with Darktrace / SECURE AI. This solution analyzes how prompts, agents, and systems are used within the context of each organization, bringing every AI interaction into a single view. This unique approach helps teams understand intent, assess risk, protect sensitive data, and enforce policy across both human and AI agent activity.

Stay up to date

Sign up for the Secure AI Readiness Program here: This gives you exclusive access to the latest news on the latest AI threats, updates on emerging approaches shaping AI security, and insights into the latest innovations, including Darktrace’s ongoing work in this area.

Ready to talk with a Darktrace expert on securing AI? Register here to receive practical guidance on the AI risks that matter most to your business, paired with clarity on where to focus first across governance, visibility, risk reduction, and long-term readiness.  

Further Reading on AI in cybersecurity

When deciding to invest in an AI solution, it’s important to understand what this means for you and your organization. The questions presented here are only a starting point in understanding an AI solution and whether it is appropriate for your use case.  

Gain deeper knowledge on applications of AI in cybersecurity and Darktrace’s multi-layered AI in the AI Arsenal White Paper.

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About the author
Jamie Bali
Technical Author (AI) Developer
Your data. Our AI.
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