Blog
/
/
December 20, 2022

How to Select the Right Cybersecurity AI

Choosing the right cybersecurity AI is crucial. Darktrace's guide provides insights and tips to help you make an informed decision.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Germaine Tan
VP, Security & AI Strategy, Field CISO
Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
20
Dec 2022

AI has long been a buzzword – we started seeing it utilized in consumer space; in social media, e-commerce, and even in our music preference! In the past few years it has started to make its way through the enterprise space, especially in cyber security.

Increasingly, we see threat actors utilizing AI in their attack techniques. This is inevitable with the advancements in AI technology, the lower barrier to entry to the cyber security industry, and the continued profitability of being a threat actor. Surveying security decision makers across different industries like financial services and manufacturing, 77% of the respondents expect weaponized AI to lead to an increase in the scale and speed of attacks. 

Defenders are also ramping up their use of AI in cyber security – with more than 80% of the respondents agreeing that organizations require advanced defenses to combat offensive AI – resulted in a ‘cyber arms race’ with adversaries and security teams in constant pursuit of the latest technological advancements.  

The rules and signature approach is no longer sufficient in this evolving threat landscape. Because of this collective need, we will continue to see the push of AI innovations in this space as well. By 2025, cyber security technologies will account for 25% of the AI software market.

Despite the intrigue surrounding AI, many people have a limited understanding of how it truly works. The mystery of AI technology is what piques the interest of many cyber security practitioners. As an industry we also know that AI is necessary for advancement, but there is so much noise around AI and machine learning that some teams struggle to understand it. The paradox of choice leaves security teams more frustrated and confused by all the options presented to them.

Identifying True AI

You first need to define what you want the AI technology to solve. This might seem trivial, but many security teams often forget to come back to the fundamentals: what problem are you addressing? What are you trying to improve? 

Not every process needs AI; some processes will simply need automation – these are the more straightforward parts of your business. More complex and bigger systems require AI. The crux is identifying these parts of your business, applying AI and being clear of what you are going to achieve with these AI technologies. 

For example, when it comes to factory floor operations or tracking leave days of employees, businesses employ automation technologies, but when it comes to business decisions like PR strategies or new business exploration, AI is used to predict trends and help business owners make these decisions. 

Similarly, in cyber security, when dealing with known threats such as known malicious malware and hosting sites, automation is great at keeping track of them; workflows and playbooks are also best assessed with automation tools. However, when it comes to unknown unknowns like zero-day attacks, insider threats, IoT threats and supply chain attacks, AI is needed to detect and respond these threats as they emerge.

Automation is often communicated as AI, and it becomes difficult for security teams to differentiate. Automation helps you to quickly make a decision you already know you will make, whereas true AI helps you make a better decision.

Key ways to differentiate true AI from automation:

  • The Data Set: In automation, what you are looking for is very well-scoped. You already know what you are looking for – you are just accelerating the process with rules and signatures. True AI is dynamic. You no longer need to define activities that deserve your attention, the AI highlights and prioritizes this for you.
  • Bias: When you define what you are looking for, as humans inherently we impose our biases on these decisions. We are also limited by our knowledge at that point in time – this leaves out the crucial unknown unknowns.
  • Real-time: Every organization is always changing and it is important that AI takes all that data into consideration. True AI that is real time and also changes with your organization’s growth is hard to find. 

Our AI Research Centre has produced numerous papers on the applications of true AI in cyber security. The Centre comprises of more than 150 members and has more than 100 patents and patents pending. Some of the featured white papers include research on Attack Path Modeling and using AI as a preventative approach in your organization. 

Integrating AI Outputs with People, Process, and Technology


Integrating AI with People

We are living in the time of trust deficit, and that applies to AI as well. As humans we can be skeptical with AI, so how do we build trust for AI such that it works for us? This applies not only to the users of the technology, but the wider organization as well. Since this is the People pillar, the key factors to achieving trust in AI is through education, culture, and exposure. In a culture where people are open to learn and try new AI technologies, we will naturally build trust towards AI over time.

Integrating AI with Process

Then we should consider the integration of AI and its outputs into your workflow and playbooks. To make decisions around that, security managers need to be clear what their security priorities are, or which security gaps a particular technology is meant to fill. Regardless of whether you have an outsourced MSSP/SOC team, 50-strong in-house SOC team, or even just a 2-man team, it is about understanding your priorities and assigning the proper resources to them.

Integrating AI with Technology 

Finally, there is the integration of AI with your existing technology stack. Most security teams deploy different tools and services to help them achieve different goals – whether it is a tool like SIEM, a firewall, an endpoint, or services like pentesting, or vulnerability assessment exercises. One of the biggest challenges is putting all of this information together and pulling actionable insights out of them. Integration on multiple levels is always challenging with complex technologies because they technologies can rate or interpret threats differently.

Security teams often find themselves spending the most time making sense of the output of different tools and services. For example, taking the outcomes from a pentesting report and trying to enhance SOAR configurations, or looking at SOC alerts to advise firewall configurations, or taking vulnerability assessment reports to scope third-party Incident Response teams.

These tools can have a strong mastery of large volumes of data, but eventually ownership of the knowledge should still lie with the human teams – and the way to do that is with continuous feedback and integration. It is no longer efficient to use human teams to carry out this at scale and at speed. 

The Cyber AI Loop is Darktrace’s approach to cyber security. The four product families make up a key aspect of an organization’s cyber security posture. Darktrace PREVENT, DETECT, RESPOND and HEAL each feed back into a continuous, virtuous cycle, constantly strengthening each other’s abilities. 

This cycle augments humans at every stage of an incident lifecycle. For example, PREVENT may alert you to a vulnerability which holds a particularly high risk potential for your organization. It provides clear mitigation advice, and while you are on this, PREVENT will feed into DETECT and RESPOND, which are immediately poised to kick in should an attack occur in the interim. Conversely, once an attack has been contained by RESPOND, it will feed information back into PREVENT which will anticipate an attacker’s likely next move. Cyber AI Loop helps you harden security a holistic way so that month on month, year on year, the organization continuously improves its defensive posture. 

Explainable AI

Despite its complexity, AI needs to produce outputs that are clear and easy to understand in order to be useful. In the heat of the moment during a cyber incident, human teams need to quickly comprehend: What happened here? When did it happen? What devices are affected? What does it mean for my business? What should I deal with first?

To this end, Darktrace applies another level of AI on top of its initial findings that autonomously investigates in the background, reducing a mass of individual security events to just a few overall cyber incidents worthy of human review. It generates natural-language incident reports with all the relevant information for your team to make judgements in an instant. 

Figure 1: An example of how Darktrace filters individual model breaches into incidents and then critical incidents for the human to review 

Cyber AI Analyst does not only take into consideration network detection but also in your endpoints, your cloud space, IoT devices and OT devices. Cyber AI Analyst also looks at your attack surface and the risks associated to triage and show you the most prioritized alerts that if unexpected would cause maximum damage to your organization. These insights are not only delivered in real time but also unique to your environment.

This also helps address another topic that frequently comes up in conversations around AI: false positives. This is of course a valid concern: what is the point of harvesting the value of AI if it means that a small team now must look at thousands of alerts? But we have to remember that while AI allows us to make more connections over the vastness of logs, its goal is not to create more work for security teams, but to augment them instead.

To ensure that your business can continue to own these AI outputs and more importantly the knowledge, Explainable AI such as that used in Darktrace’s Cyber AI Analyst is needed to interpret the findings of AI, to ensure human teams know what happened, what action (if any) the AI took, and why. 

Conclusion

Every organization is different, and its security should reflect that. However, some fundamental common challenges of AI in cyber security are shared amongst all security teams, regardless of size, resources, industry vertical, and culture. Their cyber strategy and maturity levels are what sets them apart. Maturity is not defined by how many professional certifications or how many years of experience the team has. A mature team works together to solve problems. They understand that while AI is not the silver bullet, it is a powerful bullet that if used right, will autonomously harden the security of the complete digital ecosystem, while augmenting the humans tasked with defending it. 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Germaine Tan
VP, Security & AI Strategy, Field CISO

More in this series

No items found.

Blog

/

Network

/

July 24, 2025

Untangling the web: Darktrace’s investigation of Scattered Spider’s evolving tactics

Default blog imageDefault blog image

What is Scattered Spider?

Scattered Spider is a native English-speaking group, also referred to, or closely associated with, aliases such as UNC3944, Octo Tempest and Storm-0875. They are primarily financially motivated with a clear emphasis on leveraging social engineering, SIM swapping attacks, exploiting legitimate tooling as well as using Living-Off-the-Land (LOTL) techniques [1][2].

In recent years, Scattered Spider has been observed employing a shift in tactics, leveraging Ransomware-as-a-Service (RaaS) platforms in their attacks. This adoption reflects a shift toward more scalable attacks with a lower barrier to entry, allowing the group to carry out sophisticated ransomware attacks without the need to develop it themselves.

While RaaS offerings have been available for purchase on the Dark Web for several years, they have continued to grow in popularity, providing threat actors a way to cause significant impact to critical infrastructure and organizations without requiring highly technical capabilities [12].

This blog focuses on the group’s recent changes in tactics, techniques, and procedures (TTPs) reported by open-source intelligence (OSINT) and how TTPs in a recent Scattered Spider attack observed by Darktrace compare.

How has Scattered Spider been reported to operate?

First observed in 2022, Scattered Spider is known to target various industries globally including telecommunications, technology, financial services, and commercial facilities.

Overview of key TTPs

Scattered Spider has been known to utilize the following methods which cover multiple stages of the Cyber Kill Chain including initial access, lateral movement, evasion, persistence, and action on objective:

Social engineering [1]:

Impersonating staff via phone calls, SMS and Telegram messages; obtaining employee credentials (MITRE techniques T1598,T1656), multi-factor authentication (MFA) codes such as one-time passwords, or convincing employees to run commercial remote access tools enabling initial access (MITRE techniques T1204,T1219,T1566)

  • Phishing using specially crafted domains containing the victim name e.g. victimname-sso[.]com
  • MFA fatigue: sending repeated requests for MFA approval with the intention that the victim will eventually accept (MITRE technique T1621)

SIM swapping [1][3]:

  • Includes hijacking phone numbers to intercept 2FA codes
  • This involves the actor migrating the victim's mobile number to a new SIM card without legitimate authorization

Reconnaissance, lateral movement & command-and-control (C2) communication via use of legitimate tools:

  • Examples include Mimikatz, Ngrok, TeamViewer, and Pulseway [1]. A more recently reported example is Teleport [3].

Financial theft through their access to victim networks: Extortion via ransomware, data theft (MITRE technique T1657) [1]

Bring Your Own Vulnerable Driver (BYOVD) techniques [4]:

  • Exploiting vulnerable drivers to evade detection from Endpoint Detection and Response (EDR) security products (MITRE technique T1068) frequently used against Windows devices.

LOTL techniques

LOTL techniques are also closely associated with Scattered Spider actors once they have gained initial access; historically this has allowed them to evade detection until impact starts to be felt. It also means that specific TTPs may vary from case-to-case, making it harder for security teams to prepare and harden defences against the group.

Prominent Scattered Spider attacks over the years

While attribution is sometimes unconfirmed, Scattered Spider have been linked with a number of highly publicized attacks since 2022.

Smishing attacks on Twilio: In August 2022 the group conducted multiple social engineering-based attacks. One example was an SMS phishing (smishing) attack against the cloud communication platform Twilio, which led to the compromise of employee accounts, allowing actors to access internal systems and ultimately target Twilio customers [5][6].

Phishing and social engineering against MailChimp: Another case involved a phishing and social engineering attack against MailChimp. After gaining access to internal systems through compromised employee accounts the group conducted further attacks specifically targeting MailChimp users within cryptocurrency and finance industries [5][7].

Social engineering against Riot Games: In January 2023, the group was linked with an attack on video game developer Riot Games where social engineering was once again used to access internal systems. This time, the attackers exfiltrated game source code before sending a ransom note [8][9].

Attack on Caesars & MGM: In September 2023, Scattered Spider was linked with attacked on Caesars Entertainment and MGM Resorts International, two of the largest casino and gambling companies in the United States. It was reported that the group gathered nearly six terabytes of stolen data from the hotels and casinos, including sensitive information of guests, and made use of the RaaS strain BlackCat [10].

Ransomware against Marks & Spencer: More recently, in April 2025, the group has also been linked to the alleged ransomware incident against the UK-based retailer Marks & Spencer (M&S) making use of the DragonForce RaaS [11].

How a recent attack observed by Darktrace compares

In May 2025, Darktrace observed a Scattered Spider attack affecting one of its customers. While initial access in this attack fell outside of Darktrace’s visibility, information from the affected customer suggests similar social engineering techniques involving abuse of the customer’s helpdesk and voice phishing (vishing) were used for reconnaissance.

Initial access

It is believed the threat actor took advantage of the customer’s third-party Software-as-a-Service (SaaS) applications, such as Salesforce during the attack.

Such applications are a prime target for data exfiltration due to the sensitive data they hold; customer, personnel, and business data can all prove useful in enabling further access into target networks.

Techniques used by Scattered Spider following initial access to a victim network tend to vary more widely and so details are sparser within OSINT. However, Darktrace is able to provide some additional insight into what techniques were used in this specific case, based on observed activity and subsequent investigation by its Threat Research team.

Lateral movement

Following initial access to the customer’s network, the threat actor was able to pivot into the customer’s Virtual Desktop Infrastructure (VDI) environment.

Darktrace observed the threat actor spinning up new virtual machines and activating cloud inventory management tools to enable discovery of targets for lateral movement.

In some cases, these virtual machines were not monitored or managed by the customer’s security tools, allowing the threat actor to make use of additional tooling such as AnyDesk which may otherwise have been blocked.

Tooling in further stages of the attack sometimes overlapped with previous OSINT reporting on Scattered Spider, with anomalous use of Ngrok and Teleport observed by Darktrace, likely representing C2 communication. Additional tooling was also seen being used on the virtual machines, such as Pastebin.

 Cyber AI Analyst’s detection of C2 beaconing to a teleport endpoint with hostname CUSTOMERNAME.teleport[.]sh, likely in an attempt to conceal the traffic.
Figure 1: Cyber AI Analyst’s detection of C2 beaconing to a teleport endpoint with hostname CUSTOMERNAME.teleport[.]sh, likely in an attempt to conceal the traffic.

Leveraging LOTL techniques

Alongside use of third-party tools that may have been unexpected on the network, various LOTL techniques were observed during the incident; this primarily involved the abuse of standard network protocols such as:

  • SAMR requests to alter Active Directory account details
  • Lateral movement over RDP and SSH
  • Data collection over LDAP and SSH

Coordinated exfiltration activity linked through AI-driven analysis

Multiple methods of exfiltration were observed following internal data collection. This included SSH transfers to IPs associated with Vultr, alongside significant uploads to an Amazon S3 bucket.

While connections to this endpoint were not deemed unusual for the network at this stage due to the volume of traffic seen, Darktrace’s Cyber AI Analyst was still able to identify the suspiciousness of this behavior and launched an investigation into the activity.

Cyber AI Analyst successfully correlated seemingly unrelated internal download and external upload activity across multiple devices into a single, broader incident for the customer’s security team to review.

Cyber AI Analyst Incident summary showing a clear outline of the observed activity, including affected devices and the anomalous behaviors detected.
Figure 2: Cyber AI Analyst Incident summary showing a clear outline of the observed activity, including affected devices and the anomalous behaviors detected.
Figure 3: Cyber AI Analyst’s detection of internal data downloads and subsequent external uploads to an Amazon S3 bucket.

Exfiltration and response

Unfortunately, as Darktrace was not configured in Autonomous Response mode at the time, the attack was able to proceed without interruption, ultimately escalating to the point of data exfiltration.

Despite this, Darktrace was still able to recommend several Autonomous Response actions, aimed at containing the attack by blocking the internal data-gathering activity and the subsequent data exfiltration connections.

These actions required manual approval by the customer’s security team and as shown in Figure 3, at least one of the recommended actions was subsequently approved.

Had Darktrace been enabled in Autonomous Response mode, these measures would have been applied immediately, effectively halting the data exfiltration attempts.

Further recommendations for Autonomous Response actions in Darktrace‘s Incident Interface, with surgical response targeting both the internal data collection and subsequent exfiltration.
Figure 4: Further recommendations for Autonomous Response actions in Darktrace‘s Incident Interface, with surgical response targeting both the internal data collection and subsequent exfiltration.

Scattered Spider’s use of RaaS

In this recent Scattered Spider incident observed by Darktrace, exfiltration appears to have been the primary impact. While no signs of ransomware deployment were observed here, it is possible that this was the threat actors’ original intent, consistent with other recent Scattered Spider attacks involving RaaS platforms like DragonForce.

DragonForce emerged towards the end of 2023, operating by offering their platform and capabilities on a wide scale. They also launched a program which offered their affiliates 80% of the eventual ransom, along with tools for further automation and attack management [13].

The rise of RaaS and attacker customization is fragmenting TTPs and indicators, making it harder for security teams to anticipate and defend against each unique intrusion.

While DragonForce appears to be the latest RaaS used by Scattered Spider, it is not the first, showcasing the ongoing evolution of tactics used the group.

In addition, the BlackCat RaaS strain was reportedly used by Scattered Spider for their attacks against Caesars Entertainment and MGM Resorts International [10].

In 2024 the group was also seen making use of additional RaaS strains; RansomHub and Qilin [15].

What security teams and CISOs can do to defend against Scattered Spider

The ongoing changes in tactics used by Scattered Spider, reliance on LOTL techniques, and continued adoption of evolving RaaS providers like DragonForce make it harder for organizations and their security teams to prepare their defenses against such attacks.

CISOs and security teams should implement best practices such as MFA, Single Sign-On (SSO), notifications for suspicious logins, forward logging, ethical phishing tests.

Also, given Scattered Spider’s heavy focus on social engineering, and at times using their native English fluency to their advantage, it is critical to IT and help desk teams are reminded they are possible targets.

Beyond social engineering, the threat actor is also adept at taking advantage of third-party SaaS applications in use by victims to harvest common SaaS data, such as PII and configuration data, that enable the threat actor to take on multiple identities across different domains.

With Darktrace’s Self-Learning AI, anomaly-based detection, and Autonomous Response inhibitors, businesses can halt malicious activities in real-time, whether attackers are using known TTPs or entirely new ones. Offerings such as Darktrace /Attack Surface Management enable security teams to proactively identify signs of malicious activity before it can cause an impact, while more generally Darktrace’s ActiveAI Security Platform can provide a comprehensive view of an organization’s digital estate across multiple domains.

Credit to Justin Torres (Senior Cyber Analyst), Emma Foulger (Global Threat Research Operations Lead), Zaki Al-Dhamari (Cyber Analyst), Nathaniel Jones (VP, Security & AI Strategy, FCISO), and Ryan Traill (Analyst Content Lead)

---------------------

The information provided in this blog post is for general informational purposes only and is provided "as is" without any representations or warranties, express or implied. While Darktrace makes reasonable efforts to ensure the accuracy and timeliness of the content related to cybersecurity threats such as Scattered Spider, we make no warranties or guarantees regarding the completeness, reliability, or suitability of the information for any purpose.

This blog post does not constitute professional cybersecurity advice, and should not be relied upon as such. Readers should seek guidance from qualified cybersecurity professionals or legal counsel before making any decisions or taking any actions based on the content herein.

No warranty of any kind, whether express or implied, including, but not limited to, warranties of performance, merchantability, fitness for a particular purpose, or non-infringement, is given with respect to the contents of this post.

Darktrace expressly disclaims any liability for any loss or damage arising from reliance on the information contained in this blog.

Appendices

References

[1] https://www.cisa.gov/news-events/cybersecurity-advisories/aa23-320a

[2] https://attack.mitre.org/groups/G1015/

[3] https://www.rapid7.com/blog/post/scattered-spider-rapid7-insights-observations-and-recommendations/

[4] https://www.crowdstrike.com/en-us/blog/scattered-spider-attempts-to-avoid-detection-with-bring-your-own-vulnerable-driver-tactic/

[5] https://krebsonsecurity.com/2024/06/alleged-boss-of-scattered-spider-hacking-group-arrested/?web_view=true

[6] https://www.cxtoday.com/crm/uk-teenager-accused-of-hacking-twilio-lastpass-mailchimp-arrested/

[7] https://mailchimp.com/newsroom/august-2022-security-incident/

[8] https://techcrunch.com/2023/02/02/0ktapus-hackers-are-back-and-targeting-tech-and-gaming-companies-says-leaked-report/

[9] https://www.pcmag.com/news/hackers-behind-riot-games-breach-stole-league-of-legends-source-code

[10] https://www.bbrown.com/us/insight/a-look-back-at-the-mgm-and-caesars-incident/

[11] https://cyberresilience.com/threatonomics/scattered-spider-uk-retail-attacks/

[12] https://www.crowdstrike.com/en-us/cybersecurity-101/ransomware/ransomware-as-a-service-raas/

[13] https://www.group-ib.com/blog/dragonforce-ransomware/
[14] https://blackpointcyber.com/wp-content/uploads/2024/11/DragonForce.pdf
[15] https://x.com/MsftSecIntel/status/1812932749314978191?lang=en

Select MITRE tactics associated with Scattered Spider

Tactic – Technique – Technique Name

Reconnaissance - T1598 -   Phishing for Information

Initial Access - T1566 – Phishing

Execution - T1204 - User Execution

Privilege Escalation - T1068 - Exploitation for Privilege Escalation

Defense Evasion - T1656 - Impersonation

Credential Access - T1621 - Multi-Factor Authentication Request Generation

Lateral Movement - T1021 - Remote Services

Command and Control - T1102 - Web Service

Command and Control - T1219 - Remote Access Tools

Command and Control - T1572 - Protocol Tunneling

Exfiltration - T1567 - Exfiltration Over Web Service

Impact - T1657 - Financial Theft

Select MITRE tactics associated with DragonForce

Tactic – Technique – Technique Name

Initial Access, Defense Evasion, Persistence, Privilege Escalation - T1078 - Valid Accounts

Initial Access, Persistence - T1133 - External Remote Services

Initial Access - T1190 - Exploit Public-Facing Application

Initial Access - T1566 – Phishing

Execution - T1047 - Windows Management Instrumentation

Privilege Escalation - T1068 - Exploitation for Privilege Escalation

Lateral Movement - T1021 - Remote Services

Impact - T1486 - Data Encrypted for Impact

Impact - T1657 - Financial Theft

Select Darktrace models

Compliance / Internet Facing RDP Server

Compliance / Incoming Remote Access Tool

Compliance / Remote Management Tool on Server

Anomalous File / Internet Facing System File Download

Anomalous Server Activity/ New User Agent from Internet Facing System

Anomalous Connection / Callback on Web Facing Device

Device / Internet Facing System with High Priority Alert

Anomalous Connection / Unusual Admin RDP

Anomalous Connection / High Priority DRSGetNCChanges

Anomalous Connection / Unusual Internal SSH

Anomalous Connection / Active Remote Desktop Tunnel

Compliance / Pastebin

Anomalous Connection / Possible Tunnelling to Rare Endpoint

Compromise / Beaconing Activity to External Rare

Device / Long Agent Connection to New Endpoint

Compromise / SSH to Rare External AWS

Compliance / SSH to Rare External Destination

Anomalous Server Activity / Outgoing from Server

Anomalous Connection / Large Volume of LDAP Download

Unusual Activity / Internal Data Transfer on New Device

Anomalous Connection / Download and Upload

Unusual Activity / Enhanced Unusual External Data Transfer

Compromise / Ransomware/Suspicious SMB Activity

Continue reading
About the author
Emma Foulger
Global Threat Research Operations Lead

Blog

/

/

July 24, 2025

Closing the Cloud Forensics and Incident Response Skills Gap

Default blog imageDefault blog image

Every alert that goes uninvestigated is a calculated risk — and teams are running out of room for error

Security operations today are stretched thin. SOCs face an overwhelming volume of alerts, and the shift to cloud has only made triage more complex.

Our research suggests that 23% of cloud alerts are never investigated, leaving risk on the table.

The rapid migration to cloud resources has security teams playing catch up. While they attempt to apply traditional on-prem tools to the cloud, it’s becoming increasingly clear that they are not fit for purpose. Especially in the context of forensics and incident response, the cloud presents unique complexities that demand cloud-specific solutions.

Organizations are increasingly adopting services from multiple cloud platforms (in fact, recent studies suggest 89% of organizations now operate multi-cloud environments), and container-based and serverless setups have become the norm. Security analysts already have enough on their plates; it’s unrealistic to expect them to be cloud experts too.

Why Digital Forensics and Incident Response (DFIR) roles are so hard to fill

Compounding these issues of alert fatigue and cloud complexity, there is a lack of DFIR talent. The cybersecurity skills gap is a well-known problem.

According to the 2024 ISC2 Cybersecurity Workforce Study, there is a global shortage of 4.8 million cybersecurity workers, up 19% from the previous year.

Why is this such an issue?

  • Highly specialized skill set: DFIR professionals need to have a deep understanding of various operating systems, network protocols, and security architectures, even more so when working in the cloud. They also need to be proficient in using a wide range of forensic tools and techniques. This level of expertise takes a lot of time and effort to develop.
  • Rapid technological changes: The cloud landscape is constantly changing and evolving with new services, monitoring tools, security mechanisms, and threats emerging regularly. Keeping up with these changes and staying current requires continuous learning and adaptation.
  • Lack of formal education and training: There are limited educational programs specifically dedicated for DFIR. Further, an industry for cloud DFIR has yet to be defined. While some universities and institutions offer courses or certifications in digital forensics, they may not cover the full spread of knowledge required in real-world incident response scenarios, especially for cloud-based environments.
  • High-stress nature of the job: DFIR professionals often work under tight deadlines in high-pressure situations, especially when handling security incidents. This can lead to burnout and high turnover rates in the profession.

Bridging the skills gap with usable cloud digital forensics and incident response tools  

To help organizations close the DFIR skills gap, it's critical that we modernize our approaches and implement a new way of doing things in DFIR that's fit for the cloud era. Modern cloud forensics and incident response platforms must prioritize usability in order to up-level security teams. A platform that is easy to use has the power to:

  • Enable more advanced analysts to be more efficient and have the ability to take on more cases
  • Uplevel more novel analysts to perform more advanced tasks than ever before
  • Eliminate cloud complexity– such as the complexities introduced by multi-cloud environments and container-based and serverless setups

What to look for in cloud forensics and incident response solutions

The following features greatly improve the impact of cloud forensics and incident response:

Data enrichment: Automated correlation of collected data with threat intelligence feeds, both external and proprietary, delivers immediate insight into suspicious or malicious activities. Data enrichment expedites investigations, enabling analysts to seamlessly pivot from key events and delve deeper into the raw data.

Single timeline view: A unified perspective across various cloud platforms and data sources is crucial. A single timeline view empowers security teams to seamlessly navigate evidence based on timestamps, events, users, and more, enhancing investigative efficiency. Pulling together a timeline has historically been a very time consuming task when using traditional approaches.

Saved search: Preserving queries during investigations allows analysts to re-execute complex searches or share them with colleagues, increasing efficiency and collaboration.

Faceted search: Facet search options provide analysts with quick insights into core data attributes, facilitating efficient dataset refinement.

Cross-cloud investigations: Analyzing evidence acquired from multiple cloud providers in a single platform is crucial for security teams. A unified view and timeline across cross cloud is critical in streamlining investigations.

How Darktrace can help

Darktrace’s cloud offerings have been bolstered with the acquisition of Cado Security Ltd., which enables security teams to gain immediate access to forensic-level data in multi-cloud, container, serverless, SaaS, and on-premises environments.

Not only does Darktrace offer centralized automation solutions for cloud forensics and investigation, but it also delivers a proactive approach Cloud Detection and Response (CDR). Darktrace / CLOUD is built with advanced AI to make cloud security accessible to all security teams and SOCs. By using multiple machine learning techniques, Darktrace brings unprecedented visibility, threat detection, investigation, and incident response to hybrid and multi-cloud environments.

[related-resource]

Continue reading
About the author
Your data. Our AI.
Elevate your network security with Darktrace AI