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March 22, 2023

Amadey Info Stealer and N-Day Vulnerabilities

Understand the implications of the Amadey info stealer on cybersecurity and how it exploits N-day vulnerabilities for data theft.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
Written by
The Darktrace Threat Research Team
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22
Mar 2023

The continued prevalence of Malware as a Service (MaaS) across the cyber threat landscape means that even the most inexperienced of would-be malicious actors are able to carry out damaging and wide-spread cyber-attacks with relative ease. Among these commonly employed MaaS are information stealers, or info-stealers, a type of malware that infects a device and attempts to gather sensitive information before exfiltrating it to the attacker. Info-stealers typically target confidential information, such as login credentials and bank details, and attempt to lie low on a compromised device, allowing access to sensitive data for longer periods of time. 

It is essential for organizations to have efficient security measures in place to defend their networks from attackers in an increasing versatile and accessible threat landscape, however incident response alone is not enough. Having an autonomous decision maker able to not only detect suspicious activity, but also take action against it in real time, is of the upmost importance to defend against significant network compromise. 

Between August and December 2022, Darktrace detected the Amadey info-stealer on more than 30 customer environments, spanning various regions and industry verticals across the customer base. This shows a continual presence and overlap of info-stealer indicators of compromise (IOCs) across the cyber threat landscape, such as RacoonStealer, which we discussed last November (Part 1 and Part 2).

Background on Amadey

Amadey Bot, a malware that was first discovered in 2018, is capable of stealing sensitive information and installing additional malware by receiving commands from the attacker. Like other malware strains, it is being sold in illegal forums as MaaS starting from $500 USD [1]. 

Researchers at AhnLab found that Amadey is typically distributed via existing SmokeLoader loader malware campaigns. Downloading cracked versions of legitimate software causes SmokeLoader to inject malicious payload into Windows Explorer processes and proceeds to download Amadey.  

The botnet has also been used for distributed denial of service (DDoS) attacks, and as a vector to install malware spam campaigns, such as LockBit 3.0 [2]. Regardless of the delivery techniques, similar patterns of activity were observed across multiple customer environments. 

Amadey’s primary function is to steal information and further distribute malware. It aims to extract a variety of information from infected devices and attempts to evade the detection of security measures by reducing the volume of data exfiltration compared to that seen in other malicious instances.

Darktrace DETECT/Network™ and its built-in features, such as Wireshark Packet Captures (PCAP), identified Amadey activity on customer networks, whilst Darktrace RESPOND/Network™ autonomously intervened to halt its progress.

Attack Details

Figure 1: Timeline of Amadey info-stealer kill chain.

Initial Access  

User engagement with malicious email attachments or cracked software results in direct execution of the SmokeLoader loader malware on a device. Once the loader has executed its payload, it is then able to download additional malware, including the Amadey info-stealer.

Unusual Outbound Connections 

After initial access by the loader and download of additional malware, the Amadey info-stealer captures screenshots of network information and sends them to Amadey command and control (C2) servers via HTTP POST requests with no GET to a .php URI. An example of this can be seen in Figure 2.  

Figure 2: PCAP from an affected customer showing screenshots being sent out to the Amadey C2 server via a .jpg file. 

C2 Communications  

The infected device continues to make repeated connections out to this Amadey endpoint. Amadey's C2 server will respond with instructions to download additional plugins in the form of dynamic-link libraries (DLLs), such as "/Mb1sDv3/Plugins/cred64.dll", or attempt to download secondary info-stealers such as RedLine or RaccoonStealer. 

Internal Reconnaissance 

The device downloads executable and DLL files, or stealer configuration files to steal additional network information from software including RealVNC and Outlook. Most compromised accounts were observed downloading additional malware following commands received from the attacker.

Data Exfiltration 

The stolen information is then sent out via high volumes of HTTP connection. It makes HTTP POSTs to malicious .php URIs again, this time exfiltrating more data such as the Amadey version, device names, and any anti-malware software installed on the system.

How did the attackers bypass the rest of the security stack?

Existing N-Day vulnerabilities are leveraged to launch new attacks on customer networks and potentially bypass other tools in the security stack. Additionally, exfiltrating data via low and slow HTTP connections, rather than large file transfers to cloud storage platforms, is an effective means of evading the detection of traditional security tools which often look for large data transfers, sometimes to a specific list of identified “bad” endpoints.

Darktrace Coverage 

Amadey activity was autonomously identified by DETECT and the Cyber AI Analyst. A list of DETECT models that were triggered on deployments during this kill chain can be found in the Appendices. 

Various Amadey activities were detected and highlighted in DETECT model breaches and their model breach event logs. Figure 3 shows a compromised device making suspicious HTTP POST requests, causing the ‘Anomalous Connection / Posting HTTP to IP Without Hostname’ model to breach. It also downloaded an executable file (.exe) from the same IP.

Figure 3: Amadey activity on a customer deployment captured by model breaches and event logs. 

DETECT’s built-in features also assisted with detecting the data exfiltration. Using the PCAP integration, the exfiltrated data was captured for analysis. Figure 4 shows a connection made to the Amadey endpoint, in which information about the infected device, such as system ID and computer name, were sent. 

Figure 4: PCAP downloaded from Darktrace event logs highlighting data egress to the Amadey endpoint. 

Further information about the infected system can be seen in the above PCAP. As outlined by researchers at Ahnlab and shown in Figure 5, additional system information sent includes the Amadey version (vs=), the device’s admin privilege status (ar=), and any installed anti-malware or anti-virus software installed on the infected environment (av=) [3]. 

Figure 5: AhnLab’s glossary table explaining the information sent to the Amadey C2 server. 

Darktrace’s AI Analyst was also able to connect commonalities between model breaches on a device and present them as a connected incident made up of separate events. Figure 6 shows the AI Analyst incident log for a device having breached multiple models indicative of the Amadey kill chain. It displays the timeline of these events, the specific IOCs, and the associated attack tactic, in this case ‘Command and Control’. 

Figure 6: A screenshot of multiple IOCs and activity correlated together by AI Analyst. 

When enabled on customer’s deployments, RESPOND was able to take immediate action against Amadey to mitigate its impact on customer networks. RESPOND models that breached include: 

  • Antigena / Network / Significant Anomaly / Antigena Significant Anomaly from Client Block
  • Antigena / Network / External Threat / Antigena Suspicious File Block 
  • Antigena / Network / Significant Anomaly / Antigena Controlled and Model Breach

On one customer’s environment, a device made a POST request with no GET to URI ‘/p84Nls2/index.php’ and unepeureyore[.]xyz. RESPOND autonomously enforced a previously established pattern of life on the device twice for 30 minutes each and blocked all outgoing traffic from the device for 10 minutes. Enforcing a device’s pattern of life restricts it to conduct activity within the device and/or user’s expected pattern of behavior and blocks anything anomalous or unexpected, enabling normal business operations to continue. This response is intended to reduce the potential scale of attacks by disrupting the kill chain, whilst ensuring business disruption is kept to a minimum. 

Figure 7: RESPOND actions taken on a customer deployment to disrupt the Amadey kill chain. 

The Darktrace Threat Research team conducted thorough investigations into Amadey activity observed across the customer base. They were able to identify and contextualize this threat across the fleet, enriching AI insights with collaborative human analysis. Pivoting from AI insights as their primary source of information, the Threat Research team were able to provide layered analysis to confirm this campaign-like activity and assess the threat across multiple unique environments, providing a holistic assessment to customers with contextualized insights.

Conclusion

The presence of the Amadey info-stealer in multiple customer environments highlights the continuing prevalence of MaaS and info-stealers across the threat landscape. The Amadey info-stealer in particular demonstrates that by evading N-day vulnerability patches, threat actors routinely launch new attacks. These malicious actors are then able to evade detection by traditional security tools by employing low and slow data exfiltration techniques, as opposed to large file transfers.

Crucially, Darktrace’s AI insights were coupled with expert human analysis to detect, respond, and provide contextualized insights to notify customers of Amadey activity effectively. DETECT captured Amadey activity taking place on customer deployments, and where enabled, RESPOND’s autonomous technology was able to take immediate action to reduce the scale of such attacks. Finally, the Threat Research team were in place to provide enhanced analysis for affected customers to help security teams future-proof against similar attacks.

Appendices

Darktrace Model Detections 

Anomalous File / EXE from Rare External Location

Device / Initial Breach Chain Compromise

Anomalous Connection / Posting HTTP to IP Without Hostname 

Anomalous Connection / POST to PHP on New External Host

Anomalous Connection / Multiple HTTP POSTs to Rare Hostname 

Compromise / Beaconing Activity To External Rare

Compromise / Slow Beaconing Activity To External Rare

Anomalous Connection / Multiple Failed Connections to Rare Endpoint

List of IOCs

f0ce8614cc2c3ae1fcba93bc4a8b82196e7139f7 - SHA1 - Amadey DLL File Hash

e487edceeef3a41e2a8eea1e684bcbc3b39adb97 - SHA1 - Amadey DLL File Hash

0f9006d8f09e91bbd459b8254dd945e4fbae25d9 - SHA1 - Amadey DLL File Hash

4069fdad04f5e41b36945cc871eb87a309fd3442 - SHA1 - Amadey DLL File Hash

193.106.191[.]201 - IP - Amadey C2 Endpoint

77.73.134[.]66 - IP - Amadey C2 Endpoint

78.153.144[.]60 - IP - Amadey C2 Endpoint

62.204.41[.]252 - IP - Amadey C2 Endpoint

45.153.240[.]94 - IP - Amadey C2 Endpoint

185.215.113[.]204 - IP - Amadey C2 Endpoint

85.209.135[.]11 - IP - Amadey C2 Endpoint

185.215.113[.]205 - IP - Amadey C2 Endpoint

31.41.244[.]146 - IP - Amadey C2 Endpoint

5.154.181[.]119 - IP - Amadey C2 Endpoint

45.130.151[.]191 - IP - Amadey C2 Endpoint

193.106.191[.]184 - IP - Amadey C2 Endpoint

31.41.244[.]15 - IP - Amadey C2 Endpoint

77.73.133[.]72 - IP - Amadey C2 Endpoint

89.163.249[.]231 - IP - Amadey C2 Endpoint

193.56.146[.]243 - IP - Amadey C2 Endpoint

31.41.244[.]158 - IP - Amadey C2 Endpoint

85.209.135[.]109 - IP - Amadey C2 Endpoint

77.73.134[.]45 - IP - Amadey C2 Endpoint

moscow12[.]at - Hostname - Amadey C2 Endpoint

moscow13[.]at - Hostname - Amadey C2 Endpoint

unepeureyore[.]xyz - Hostname - Amadey C2 Endpoint

/fb73jc3/index.php - URI - Amadey C2 Endpoint

/panelis/index.php - URI - Amadey C2 Endpoint

/panelis/index.php?scr=1 - URI - Amadey C2 Endpoint

/panel/index.php - URI - Amadey C2 Endpoint

/panel/index.php?scr=1 - URI - Amadey C2 Endpoint

/panel/Plugins/cred.dll - URI - Amadey C2 Endpoint

/jg94cVd30f/index.php - URI - Amadey C2 Endpoint

/jg94cVd30f/index.php?scr=1 - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/index.php - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/index.php?scr=1 - URI - Amadey C2 Endpoint

/o7Vsjd3a2f/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/gjend7w/index.php - URI - Amadey C2 Endpoint

/hfk3vK9/index.php - URI - Amadey C2 Endpoint

/v3S1dl2/index.php - URI - Amadey C2 Endpoint

/f9v33dkSXm/index.php - URI - Amadey C2 Endpoint

/p84Nls2/index.php - URI - Amadey C2 Endpoint

/p84Nls2/Plugins/cred.dll - URI - Amadey C2 Endpoint

/nB8cWack3/index.php - URI - Amadey C2 Endpoint

/rest/index.php - URI - Amadey C2 Endpoint

/Mb1sDv3/index.php - URI - Amadey C2 Endpoint

/Mb1sDv3/index.php?scr=1 - URI - Amadey C2 Endpoint

/Mb1sDv3/Plugins/cred64.dll  - URI - Amadey C2 Endpoint

/h8V2cQlbd3/index.php - URI - Amadey C2 Endpoint

/f5OknW/index.php - URI - Amadey C2 Endpoint

/rSbFldr23/index.php - URI - Amadey C2 Endpoint

/rSbFldr23/index.php?scr=1 - URI - Amadey C2 Endpoint

/jg94cVd30f/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/mBsjv2swweP/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/rSbFldr23/Plugins/cred64.dll - URI - Amadey C2 Endpoint

/Plugins/cred64.dll - URI - Amadey C2 Endpoint

Mitre Attack and Mapping 

Collection:

T1185 - Man the Browser

Initial Access and Resource Development:

T1189 - Drive-by Compromise

T1588.001 - Malware

Persistence:

T1176 - Browser Extensions

Command and Control:

T1071 - Application Layer Protocol

T1071.001 - Web Protocols

T1090.002 - External Proxy

T1095 - Non-Application Layer Protocol

T1571 - Non-Standard Port

T1105 - Ingress Tool Transfer

References 

[1] https://malpedia.caad.fkie.fraunhofer.de/details/win.amadey

[2] https://asec.ahnlab.com/en/41450/

[3] https://asec.ahnlab.com/en/36634/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Zoe Tilsiter
Cyber Analyst
Written by
The Darktrace Threat Research Team

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June 27, 2025

Patch and Persist: Darktrace’s Detection of Blind Eagle (APT-C-36)

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What is Blind Eagle?

Since 2018, APT-C-36, also known as Blind Eagle, has been observed performing cyber-attacks targeting various sectors across multiple countries in Latin America, with a particular focus on Colombian organizations.

Blind Eagle characteristically targets government institutions, financial organizations, and critical infrastructure [1][2].

Attacks carried out by Blind Eagle actors typically start with a phishing email and the group have been observed utilizing various Remote Access Trojans (RAT) variants, which often have in-built methods for hiding command-and-control (C2) traffic from detection [3].

What we know about Blind Eagle from a recent campaign

Since November 2024, Blind Eagle actors have been conducting an ongoing campaign targeting Colombian organizations [1].

In this campaign, threat actors have been observed using phishing emails to deliver malicious URL links to targeted recipients, similar to the way threat actors have previously been observed exploiting CVE-2024-43451, a vulnerability in Microsoft Windows that allows the disclosure of a user’s NTLMv2 password hash upon minimal interaction with a malicious file [4].

Despite Microsoft patching this vulnerability in November 2024 [1][4], Blind Eagle actors have continued to exploit the minimal interaction mechanism, though no longer with the intent of harvesting NTLMv2 password hashes. Instead, phishing emails are sent to targets containing a malicious URL which, when clicked, initiates the download of a malicious file. This file is then triggered by minimal user interaction.

Clicking on the file triggers a WebDAV request, with a connection being made over HTTP port 80 using the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19044’. WebDAV is a transmission protocol which allows files or complete directories to be made available through the internet, and to be transmitted to devices [5]. The next stage payload is then downloaded via another WebDAV request and malware is executed on the target device.

Attackers are notified when a recipient downloads the malicious files they send, providing an insight into potential targets [1].

Darktrace’s coverage of Blind Eagle

In late February 2025, Darktrace observed activity assessed with medium confidence to be  associated with Blind Eagle on the network of a customer in Colombia.

Within a period of just five hours, Darktrace / NETWORK detected a device being redirected through a rare external location, downloading multiple executable files, and ultimately exfiltrating data from the customer’s environment.

Since the customer did not have Darktrace’s Autonomous Response capability enabled on their network, no actions were taken to contain the compromise, allowing it to escalate until the customer’s security team responded to the alerts provided by Darktrace.

Darktrace observed a device on the customer’s network being directed over HTTP to a rare external IP, namely 62[.]60[.]226[.]112, which had never previously been seen in this customer’s environment and was geolocated in Germany. Multiple open-source intelligence (OSINT) providers have since linked this endpoint with phishing and malware campaigns [9].

The device then proceeded to download the executable file hxxp://62[.]60[.]226[.]112/file/3601_2042.exe.

Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Figure 1: Darktrace’s detection of the affected device connecting to an unusual location based in Germany.
Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.
Figure 2: Darktrace’s detection of the affected device downloading an executable file from the suspicious endpoint.

The device was then observed making unusual connections to the rare endpoint 21ene.ip-ddns[.]com and performing unusual external data activity.

This dynamic DNS endpoint allows a device to access an endpoint using a domain name in place of a changing IP address. Dynamic DNS services ensure the DNS record of a domain name is automatically updated when the IP address changes. As such, malicious actors can use these services and endpoints to dynamically establish connections to C2 infrastructure [6].

Further investigation into this dynamic endpoint using OSINT revealed multiple associations with previous likely Blind Eagle compromises, as well as Remcos malware, a RAT commonly deployed via phishing campaigns [7][8][10].

Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.
Figure 3: Darktrace’s detection of the affected device connecting to the suspicious dynamic DNS endpoint, 21ene.ip-ddns[.]com.

Shortly after this, Darktrace observed the user agent ‘Microsoft-WebDAV-MiniRedir/10.0.19045’, indicating usage of the aforementioned transmission protocol WebDAV. The device was subsequently observed connected to an endpoint associated with Github and downloading data, suggesting that the device was retrieving a malicious tool or payload. The device then began to communicate to the malicious endpoint diciembrenotasenclub[.]longmusic[.]com over the new TCP port 1512 [11].

Around this time, the device was also observed uploading data to the endpoints 21ene.ip-ddns[.]com and diciembrenotasenclub[.]longmusic[.]com, with transfers of 60 MiB and 5.6 MiB observed respectively.

Figure 4: UI graph showing external data transfer activity.

This chain of activity triggered an Enhanced Monitoring model alert in Darktrace / NETWORK. These high-priority model alerts are designed to trigger in response to higher fidelity indicators of compromise (IoCs), suggesting that a device is performing activity consistent with a compromise.

 Darktrace’s detection of initial attack chain activity.
Figure 5: Darktrace’s detection of initial attack chain activity.

A second Enhanced Monitoring model was also triggered by this device following the download of the aforementioned executable file (hxxp://62[.]60[.]226[.]112/file/3601_2042.exe) and the observed increase in C2 activity.

Following this activity, Darktrace continued to observe the device beaconing to the 21ene.ip-ddns[.]com endpoint.

Darktrace’s Cyber AI Analyst was able to correlate each of the individual detections involved in this compromise, identifying them as part of a broader incident that encompassed C2 connectivity, suspicious downloads, and external data transfers.

Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 6: Cyber AI Analyst’s investigation into the activity observed on the affected device.
Figure 7: Cyber AI Analyst’s detection of the affected device’s broader connectivity throughout the course of the attack.

As the affected customer did not have Darktrace’s Autonomous Response configured at the time, the attack was able to progress unabated. Had Darktrace been properly enabled, it would have been able to take a number of actions to halt the escalation of the attack.

For example, the unusual beaconing connections and the download of an unexpected file from an uncommon location would have been shut down by blocking the device from making external connections to the relevant destinations.

Conclusion

The persistence of Blind Eagle and ability to adapt its tactics, even after patches were released, and the speed at which the group were able to continue using pre-established TTPs highlights that timely vulnerability management and patch application, while essential, is not a standalone defense.

Organizations must adopt security solutions that use anomaly-based detection to identify emerging and adapting threats by recognizing deviations in user or device behavior that may indicate malicious activity. Complementing this with an autonomous decision maker that can identify, connect, and contain compromise-like activity is crucial for safeguarding organizational networks against constantly evolving and sophisticated threat actors.

Credit to Charlotte Thompson (Senior Cyber Analyst), Eugene Chua (Principal Cyber Analyst) and Ryan Traill (Analyst Content Lead)

Appendices

IoCs

IoC – Type - Confidence
Microsoft-WebDAV-MiniRedir/10.0.19045 – User Agent

62[.]60[.]226[.]112 – IP – Medium Confidence

hxxp://62[.]60[.]226[.]112/file/3601_2042.exe – Payload Download – Medium Confidence

21ene.ip-ddns[.]com – Dynamic DNS Endpoint – Medium Confidence

diciembrenotasenclub[.]longmusic[.]com  - Hostname – Medium Confidence

Darktrace’s model alert coverage

Anomalous File / Suspicious HTTP Redirect
Anomalous File / EXE from Rare External Location
Anomalous File / Multiple EXE from Rare External Location
Anomalous Server Activity / Outgoing from Server
Unusual Activity / Unusual External Data to New Endpoint
Device / Anomalous Github Download
Anomalous Connection / Multiple Connections to New External TCP Port
Device / Initial Attack Chain Activity
Anomalous Server Activity / Rare External from Server
Compromise / Suspicious File and C2
Compromise / Fast Beaconing to DGA
Compromise / Large Number of Suspicious Failed Connections
Device / Large Number of Model Alert

Mitre Attack Mapping:

Tactic – Technique – Technique Name

Initial Access - T1189 – Drive-by Compromise
Initial Access - T1190 – Exploit Public-Facing Application
Initial Access ICS - T0862 – Supply Chain Compromise
Initial Access ICS - T0865 – Spearphishing Attachment
Initial Access ICS - T0817 - Drive-by Compromise
Resource Development - T1588.001 – Malware
Lateral Movement ICS - T0843 – Program Download
Command and Control - T1105 - Ingress Tool Transfer
Command and Control - T1095 – Non-Application Layer Protocol
Command and Control - T1571 – Non-Standard Port
Command and Control - T1568.002 – Domain Generation Algorithms
Command and Control ICS - T0869 – Standard Application Layer Protocol
Evasion ICS - T0849 – Masquerading
Exfiltration - T1041 – Exfiltration Over C2 Channel
Exfiltration - T1567.002 – Exfiltration to Cloud Storage

References

1)    https://research.checkpoint.com/2025/blind-eagle-and-justice-for-all/

2)    https://assets.kpmg.com/content/dam/kpmgsites/in/pdf/2025/04/kpmg-ctip-blind-eagle-01-apr-2025.pdf.coredownload.inline.pdf

3)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-remote-access-trojan/#:~:text=They%20might%20be%20attached%20to,remote%20access%20or%20system%20administration

4)    https://msrc.microsoft.com/update-guide/vulnerability/CVE-2024-43451

5)    https://www.ionos.co.uk/digitalguide/server/know-how/webdav/

6)    https://vercara.digicert.com/resources/dynamic-dns-resolution-as-an-obfuscation-technique

7)    https://threatfox.abuse.ch/ioc/1437795

8)    https://www.checkpoint.com/cyber-hub/threat-prevention/what-is-malware/remcos-malware/

9)    https://www.virustotal.com/gui/url/b3189db6ddc578005cb6986f86e9680e7f71fe69f87f9498fa77ed7b1285e268

10) https://www.virustotal.com/gui/domain/21ene.ip-ddns.com

11) https://www.virustotal.com/gui/domain/diciembrenotasenclub.longmusic.com/community

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Charlotte Thompson
Cyber Analyst

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June 19, 2025

Customer Case Study: Leading Petrochemical Manufacturer

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Headquartered in Saudi Arabia, this industry leading petrochemical manufacturer serves customers in more than 80 countries across diverse markets throughout Europe, Africa, Latin America, the Middle East, China, and Southeast Asia.

Cyber resiliency critical to growth strategy

This leading petrochemical manufacturer’s vision is to be one of the major global players in the production and marketing of designated petrochemicals and downstream products. The company aims to significantly increase its capacity to up to a million metric tons within the next few years.

With cyber-attacks on critical infrastructure increasing 30% globally last year, cyber resiliency is essential to supporting the company’s strategic business goals of:

  • Maximizing production through efficient asset utilization
  • Maximizing sales by conducting 90% of its business outside Saudi Arabia
  • Optimizing resources and processes by integrating with UN Global Compact principles for sustainability and efficiency
  • Growing its business portfolio by engaging in joint ventures to diversify production and add value to the economy

However, the industry leader faced several challenges in its drive to fortify its cybersecurity defenses.

Visibility gaps delay response time

The company’s existing security setup provided limited visibility to the in-house security team, hindering its ability to detect anomalous network and user activity in real time. This resulted in delayed responses to potential incidents, making proactive issue resolution difficult and any remediation in the event of a successful attack costly and time-consuming.

Manual detection drains resources

Without automated detection and response capabilities, the organization’s security team had to manually monitor for suspicious activity – a time-consuming and inefficient approach that strained resources and left the organization vulnerable. This made it difficult for the team to stay current with training or acquire new skills and certifications, which are core to the ethos of both the company’s owners and the team itself.

Cyber-attacks on critical infrastructure increasing

The petrochemical manufacturer is part of a broader ecosystem of companies, making the protection of its supply chain – both upstream and downstream – critical. With several manufacturing entities and multiple locations, the customer’s internal structure is complex and challenging to secure. As cyber-attacks on critical infrastructure escalate, it needed a more comprehensive approach to safeguard its business and the wider ecosystem.

Keeping and growing skills and focus in-house

To strengthen its cybersecurity strategy, the company considered two options:

  1. Make a significant initial and ongoing investment in a Security Operations Center (SOC), which would involve skills development outside the company and substantial management overhead.
  2. Use a combination of new, automated tools and an outsourced Managed Detection and Response (MDR) service to reduce the burden on internal security specialists and allow the company to invest in upskilling its staff so they can focus on more strategic tasks.

Faced with this choice between entirely outsourcing security and augmenting the security team with new capabilities, the customer chose the second option, selecting Darktrace to automate the company’s monitoring, detection, and response. Today, the petrochemical manufacturer is using:

Extending the SOC with 24/7 expert support

To alleviate the burden on its lean security team, the company augmented its in-house capabilities with Darktrace’s Managed Detection & Response service. This support acts as an extension of its SOC, providing 24/7 monitoring, investigation, and escalation of high-priority threats. With Darktrace’s global SOC managing alert triage and autonomously containing threats, the organization’s internal team can focus on strategic initiatives. The result is a stronger security posture and increased capacity to proactively address evolving cyber risks – without expanding headcount or sacrificing visibility.

A unique approach to AI

In its search for a new security platform, the company’s Director of Information Technology said Darktrace’s autonomous response capability, coupled with Self-Learning AI-driven threat reduction, were two big reasons for selecting Darktrace over competing products and services.

AI was a huge factor – no one else was doing what Darktrace was doing with [AI].”

Demonstrated visibility

Before Darktrace, the customer had no visibility into the network activity to and from remote worker devices. Some employees need the ability to connect to its networks at any time and from any location, including the Director of Information Technology. The trial deployment of Darktrace / ENDPOINT was a success and gave the team peace of mind that, no matter the location or device, high-value remote workers were protected by Darktrace.

Modular architecture  

Darktrace's modular architecture allowed the company to deploy security controls across its complex, multi-entity environment. The company’s different locations run on segregated networks but are still interconnected and need to be protected. Darktrace / NETWORK provides a unified view and coordinated security response across the organization’s entire network infrastructure, including endpoint devices.

Results

The petrochemical manufacturer is using Darktrace across all of its locations and has achieved total visibility across network and user activity. “Darktrace is increasing in value every day,” said the Director of Information Technology.

I don’t have a big team, and Darktrace makes our lives very, very easy, not least the automation of some of the tasks that require constant manual review.”

Time savings frees analysts to focus on proactive security

Darktrace / NETWORK provides continuous, AI-driven monitoring and analysis of the company’s network activity, user behavior, and threat patterns, establishing a baseline of what normal activity looks like, and then alerting analysts to any deviations from normal traffic, activity, and behaviors. Darktrace’s autonomous response capabilities speed up response to detected threats, meaning intervention from the security team is required for fewer incidents and alerts.

In October 2024 alone, Darktrace Cyber AI Analyst saved the team 810 investigation hours, and autonomously responded to 180 anomalous behaviors that were uncovered during the investigations. With Darktrace managing the majority of threat detection and response efforts, the security team has been able to change its day-to-day activity from manual review of traffic and alerts and belated response to activity, to proactively fortifying its detection and response posture and upskilling to meet evolving requirements.  

Layered email protection reduces phishing threats

The company’s email infrastructure posed a challenge due to petrochemical industry regulations requiring on-premises email servers, with some security delivered via Microsoft Azure. By integrating Darktrace / EMAIL into the Azure stack, the organization has reduced the volume of phishing emails its users receive by 5%.

“Now we have one more layer of security related to email – every email goes through two filters. If something is not being caught or traced by Azure, it is being detected by Darktrace,” said the Director of Information Technology. “As a result, we’re now seeing only about 15% to 20% of the phishing emails we used to receive before implementing Darktrace.”

Preparing for a secure future

The time saved using Darktrace has helped the security team take proactive steps, including preparing for new cyber resilience regulations for Saudi Arabia’s Critical National Infrastructure, as mandated by the National Cybersecurity Authority (NCA).

“The team now has ample time to prepare policies and procedures that meet the new NCA regulations and, in some cases, enhance the requirements of the new law,” said the Director of Information Technology. “All of this is possible because they don’t need to keep watch; Darktrace takes on so much of that task for them.”

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