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November 9, 2023

Using Darktrace for Threat Hunting

Read about effective threat hunting techniques with Darktrace, focusing on identifying vulnerabilities and improving your security measures.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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09
Nov 2023

What is Threat Hunting?

Threat Hunting is a technique to identify adversaries within an organization that go undetected by traditional security tools.

While a traditional, reactive approach to cyber security often involves automated alerts received and investigated by a security team, threat hunting takes a proactive approach to seek out potential threats and vulnerabilities before they escalate into full-blown security incidents. The benefits of hunting include identifying hidden threats, reducing the dwell time of attackers, and enhancing overall detection and response capabilities.

Threat Hunting Methodology

There are many different methodologies and frameworks for threat hunting, including the Pyramid of Pain, the Sqrrl Hunting Loop, and the MITRE ATT&CK Framework.  While there is not one gold standard on how to conduct threat hunts, the typical process can be broken down into several key steps:

Planning and Hypothesis Creation: Define the scope and objective of the threat hunt. Identify potential targets and predict activity that might be taking place.

Data Collection: Refining data collection methods and gathering data from various sources, including logs, network traffic, and endpoint data.

Data Processing: Data that has been collected needs to be processed to generate information.

Data Analysis: Processed data can then be analyzed for anomalies, indicators of compromise (IoCs), or patterns of suspicious behavior.

Threat Identification: Based on the analysis, threat hunters may identify potential threats or security incidents.

Response: Taking action to mitigate or eradicate identified threats if any.

Documentation and Dissemination: It is important to record any findings or actions taken during the threat hunting process to serve as lessons learned for future reference. Additionally, any new threats or tactics, techniques, and procedures (TTPs) discovered may be shared with the cyber threat intelligence team or the wider community.

Building a Threat Hunting Program

For organizations looking to implement threat hunting as part of their cyber security program, they will need both a data collection source and human analysts as threat hunters.

Data collection and analysis may often be performed through existing security tools including SIEM systems, Network Traffic Analysis tools, endpoint agents, and system logs. On the human side, experienced threat hunters may be hired into an organization, or existing SOC analysts may be upskilled to perform threat hunts.

Leveraging AI security tools such as Darktrace can help to lower the bar in building a threat hunting program, both in analysis of the data and in assisting humans in their investigations.

Threat Hunting in Darktrace

To illustrate the benefits of leveraging Darktrace in threat hunting, we can walk through an example hunt following the key steps outlined above.

Planning and Hypothesis Creation

The initial hypothesis used in defining the scope of a threat hunt can come from several sources: threat intelligence feeds, the threat hunter’s own experience, or an anomaly detection that has been highlighted by Darktrace.

In this case, let’s imagine that this hunt is focused on a recent campaign by an Advanced Persistent Threat (APT). Threat intel has provided known file hashes, Command and Control (C2) IP addresses and domains, and MITRE techniques used by the attacker. The goal is to determine whether any indicators of this threat are present in the organization’s environment.

Data Collection and Data Processing

Darktrace can be deployed to cover an organization’s entire digital estate, including passive network traffic monitoring, cloud environments, and SaaS applications. Self-Learning AI is applied to the raw data to learn normal patterns of life for a specific environment and to highlight deviations from normal that might represent a threat. This data gives threat hunters a starting point in analyzing logs, meta-data, and anomaly detections.

Data Analysis

In the data analysis phase, threat hunters can use the Darktrace platform to search for the IoCs and TTPs identified during planning.

When searching for IoCs such as IP addresses or domain names, hunters can query the environment through the Omnisearch bar in the Darktrace Threat Visualizer. This search can provide a summary of all devices or users contacting a suspicious endpoint. From here the hunters can quickly pivot to identify surrounding activity from the source device.

Figure 1: Search for twitter[.]com (now known as X) as a potential indicator of compromise

Alternately, Darktrace Advanced Search can be used to search for these IoCs, but it also supports queries for file hashes or more advanced searches based on ports, protocols, data volumes, etc.

Figure 2: Advanced Search query for connections on port 3389 lasting longer than 60 seconds

While searching for known suspicious domains and IP addresses is straightforward, the real strength of Darktrace lies in the ability to highlight deviations from a device’s ‘normal’ pattern of life. Darktrace has many built-in behavioral models designed to detect common adversary TTPs, all mapped to the MITRE ATT&CK Framework.

In the context of our threat hunt, we know that our target APT uses the Remote Desktop Protocol (RDP) to move laterally within a compromised network, specifically leveraging MITRE technique T1021.001. As each Darktrace model is mapped to MITRE, the threat hunter can search and find specific detection models that may be of interest, in this case the model ‘Anomalous Connection / Unusual Internal Remote Desktop’. From here they can view any devices that may have triggered this model, indicating possible attacker activity.

Figure 3: MITRE Mapping details in the Darktrace Model Editor

Threat hunters can also search more widely for any detections within a specific MITRE tactic through filters found on the Darktrace Threat Tray.

Figure 4: Search for the Lateral Movement MITRE Tactic on the model breach threat tray

Threat Identification

Once a threat hunter has identified connections, model breaches, or anomalies during the analysis phase, they can begin to conduct further investigation to determine if this may represent a security incident.

Threat hunters can use Darktrace to perform deeper analysis through generating packet captures, visualizing surrounding network traffic, and utilizing features like the VirusTotal lookup to consult open-source intelligence (OSINT).

Another powerful tool to augment the hunter’s investigation is the Darktrace Cyber AI Analyst, which assists human teams in the investigation and correlation of behaviors to identify threats. Cyber AI Analyst automatically launches an initial triage of every model breach in the Darktrace platform, but threat hunters can also leverage manual investigations to gain additional context on their findings.

For example, say that an unusual RDP connection of interest was identified through Advanced Search. The hunter can pivot back to the Threat Visualizer and launch an AI Analyst investigation for the source device at the time of the connection. The resulting investigation may provide the hunter with additional suspicious behavior observed around that time, without the need for manual log analysis.

Figure 5: Manual Cyber AI Analyst investigations

Response

If a threat is detected within Darktrace and confirmed by the threat hunter, Darktrace's Autonomous Response can be leveraged to take either autonomous or manual action to contain the threat. This provides the security team with additional time to conduct further investigation, pull forensics, and remediate the threat. This process can be further supported through the bespoke, AI-generated playbooks offered by Darktrace / Incident Readiness & Recovery, allowing an efficient recovery back to normal.

Figure 6: Example of a manual RESPOND action used to block suspicious connectivity on port 3389 to contain possible lateral movement

Documentation and Dissemination

An important final step is to document the threat hunting process and use the results to better improve automated security alerting and response. In Darktrace, reporting can be generated through the Cyber AI Analyst, Advanced Search exports, and model breach details to support documentation.

To improve existing alerting through Darktrace, this may mean creating a new detection model or increasing the priority of existing detections to ensure that these are escalated to the security team in the future. The Darktrace model editor provides users with full visibility into models and allows the creation of custom detections based on use cases or business requirements.

Figure 7: The Darktrace Model Editor showing the Breach Logic configuration

Conclusions

Proactive threat hunting is an important part of a cyber security approach to identify hidden threats, reduce dwell time, and improve incident response. Darktrace’s Self-Learning AI provides a powerful tool for identifying attacker TTPs and augmenting human threat hunters in their process. Utilizing the Darktrace platform, threat hunters can significantly reduce the time required to complete their hunts and mitigate identified threats.

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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March 10, 2026

NetSupport RAT: How Legitimate Tools Can Be as Damaging as Malware

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What is NetSupport Manager?

NetSupport Manager is a legitimate IT tool used by system administrators for remote support, monitoring, and management. In use since 1989, NetSupport Manager enables users to remotely access and navigate systems across different platforms and operating systems [1].

What is NetSupport RAT?

Although NetSupport Manager is a legitimate tool that can be used by IT and security professionals, there has been a rising number of cases in which it is abused to gain unauthorized access to victim systems. This misuse has become so prevalent that, in recent years, security researchers have begun referring to NetSupport as a Remote Access Trojan (RAT), a term typically used for malware that enables a threat actor to remotely access or control an infected device [2][3][4].

NetSupport RAT activity summary

The initial stages of NetSupport RAT infection may vary depending on the source of the initial compromise. Using tactics such as the social engineering tactic ClickFix, threat actors attempt to trick users into inadvertently executing malicious PowerShell commands under the guise of resolving a non-existent issue or completing a fake CAPTCHA verification [5]. Other attack vectors such as phishing emails, fake browser updates, malicious websites, search engine optimization (SEO) poisoning, malvertising and drive-by downloads are also employed to direct users to fraudulent pages and fake reCAPTCHA verification checks, ultimately inducing them to execute malicious PowerShell commands [5][6][7]. This leads to the successful installation of NetSupport Manager on the compromised device, which is often placed in non-standard directories such as AppData, ProgramData, or Downloads [3][8].

Once installed, the adversary is able to gain remote access to the affected machine, monitor user activity, exfiltrate data, communicate with the command-and-control (C2) server, and maintain persistence [5]. External research has also highlighted that post-exploitation of NetSupport RAT has involved the additional download of malicious payloads [2][5].

Attack flow diagram highlighting key events across each phase of the attack phase
Figure 1: Attack flow diagram highlighting key events across each phase of the attack phase [2][5].

Darktrace coverage

In November of 2025, suspicious behavior indicative of the malicious abuse of NetSupport Manager was observed on multiple customers across Europe, the Middle East, and Africa (EMEA) and the Americas (AMS).

While open-source intelligence (OSINT) has reported that, in a recent campaign, a threat actor impersonated government entities to trick users in organizations in the Information Technology, Government and Financial Services sectors in Central Asia into downloading NetSupport Manager [8], approximately a third of Darktrace’s affected customers in November were based in the US while the rest were based in EMEA. This contrast underscores how widely NetSupport Manager is leveraged by threat actors and highlights its accessibility as an initial access tool.  

The Darktrace customers affected were in sectors including Information and Communication, Manufacturing and Arts, entertainment and recreation.

The ClickFix social engineering tactic typically used to distribute the NetSupport RAT is known to target multiple industries, including Technology, Manufacturing and Energy sectors [9]. It also reflects activity observed in the campaign targeting Central Asia, where the Information Technology sector was among those affected [8].

The prevalence of affected Education customers highlights NetSupport’s marketing focus on the Education sector [10]. This suggests that threat actors are also aware of this marketing strategy and have exploited the trust it creates to deploy NetSupport Manager and gain access to their targets’ systems. While the execution of the PowerShell commands that led to the installation of NetSupport Manager falls outside of Darktrace's purview in cases identified, Darktrace was still able to identify a pattern of devices making connections to multiple rare external domains and IP addresses associated with the NetSupport RAT, using a wide range of ports over the HTTP protocol. A full list of associated domains and IP addresses is provided in the Appendices of this blog.

Although OSINT identifies multiple malicious domains and IP addresses as used as C2 servers, signature-based detections of NetSupport RAT indicators of compromise (IoCs) may miss broader activity, as new malicious websites linked to the RAT continue to appear.

Darktrace’s anomaly‑based approach allows it to establish a normal ‘pattern of life’ for each device on a network and identify when behavior deviates from this baseline, enabling the detection of unusual activity even when it does not match known IoCs or tactics, techniques and procedures (TTPs).

In one customer environment in late 2025, Darktrace / NETWORK detected a device initiating new connections to the rare external endpoint, thetavaluemetrics[.]com (74.91.125[.]57), along with the use of a previously unseen user agent, which it recognized as highly unusual for the network.

Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.
Figure 2: Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.

Darktrace identified that user agent present in connections to this endpoint was the ‘NetSupport Manager/1.3’, initially suggesting legitimate NetSupport Manager activity. Subsequent investigation, however, revealed that the endpoint was in fact a malicious NetSupportRAT C2 endpoint [12]. Shortly after, Darktrace detected the same device performing HTTP POST requests to the URI fakeurl[.]htm. This pattern of activity is consistent with OSINT reporting that details communication between compromised devices and NetSupport Connectivity Gateways functioning as C2 servers [11].

Conclusion

As seen not only with NetSupport Manager but with any legitimate or open‑source software used by IT and security professionals, the legitimacy of a tool does not prevent it from being abused by threat actors. Open‑source software, especially tools with free or trial versions such as NetSupport Manager, remains readily accessible for malicious use, including network compromise. In an age where remote work is still prevalent, validating any anomalous use of software and remote management tools is essential to reducing opportunities for unauthorized access.

Darktrace’s anomaly‑based detection enables security teams to identify malicious use of legitimate tools, even when clear signatures or indicators of compromise are absent, helping to prevent further impact on a network.


Credit to George Kim (Analyst Consulting Lead – AMS), Anna Gilbertson (Senior Cyber Analyst)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Alerts

·       Compromise / Suspicious HTTP and Anomalous Activity

·       Compromise / New User Agent and POST

·       Device / New User Agent

·       Anomalous Connection / New User Agent to IP Without Hostname

·       Anomalous Connection / Posting HTTP to IP Without Hostname

·       Anomalous Connection / Multiple Failed Connections to Rare Endpoint

·       Anomalous Connection / Application Protocol on Uncommon Port

·       Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

·       Compromise / Beaconing Activity To External Rare

·       Compromise / HTTP Beaconing to Rare Destination

·       Compromise / Agent Beacon (Medium Period)

·       Compromise / Agent Beacon (Long Period)

·       Compromise / Quick and Regular Windows HTTP Beaconing

·       Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

·       Compromise / POST and Beacon to Rare External

Indicators of Compromise (IoCs)

Indicator           Type     Description

/fakeurl.htm URI            NetSupportRAT C2 URI

thetavaluemetrics[.]com        Connection hostname              NetSupportRAT C2 Endpoint

westford-systems[.]icu            Connection hostname              NetSupportRAT C2 Endpoint

holonisz[.]com                Connection hostname              NetSupportRAT C2 Endpoint

heaveydutyl[.]com      Connection hostname              NetSupportRAT C2 Endpoint

nsgatetest1[.]digital   Connection hostname              NetSupportRAT C2 Endpoint

finalnovel[.]com            Connection hostname              NetSupportRAT C2 Endpoint

217.91.235[.]17              IP             NetSupportRAT C2 Endpoint

45.94.47[.]224                 IP             NetSupportRAT C2 Endpoint

74.91.125[.]57                 IP             NetSupportRAT C2 Endpoint

88.214.27[.]48                 IP             NetSupportRAT C2 Endpoint

104.21.40[.]75                 IP             NetSupportRAT C2 Endpoint

38.146.28[.]242              IP             NetSupportRAT C2 Endpoint

185.39.19[.]233              IP             NetSupportRAT C2 Endpoint

45.88.79[.]237                 IP             NetSupportRAT C2 Endpoint

141.98.11[.]224              IP             NetSupportRAT C2 Endpoint

88.214.27[.]166              IP             NetSupportRAT C2 Endpoint

107.158.128[.]84          IP             NetSupportRAT C2 Endpoint

87.120.93[.]98                 IP             Rhadamanthys C2 Endpoint

References

1.         https://mspalliance.com/netsupport-debuts-netsupport-24-7/

2.         https://blogs.vmware.com/security/2023/11/netsupport-rat-the-rat-king-returns.html

3.          https://redcanary.com/threat-detection-report/threats/netsupport-manager/

4.         https://www.elastic.co/guide/en/security/8.19/netsupport-manager-execution-from-an-unusual-path.html

5.          https://rewterz.com/threat-advisory/netsupport-rat-delivered-through-spoofed-verification-pages-active-iocs

6.           https://thehackernews.com/2025/11/new-evalusion-clickfix-campaign.html

7.         https://corelight.com/blog/detecting-netsupport-manager-abuse

8.         https://thehackernews.com/2025/11/bloody-wolf-expands-java-based.html

9.         https://unit42.paloaltonetworks.com/preventing-clickfix-attack-vector/

10.  https://www.netsupportsoftware.com/education-solutions/

11.  https://www.esentire.com/blog/unpacking-netsupport-rat-loaders-delivered-via-clickfix

  1. https://threatfox.abuse.ch/browse/malware/win.netsupportmanager_rat/
  2. https://www.virustotal.com/gui/url/5fe6936a69c786c9ded9f31ed1242c601cd64e1d90cecd8a7bb03182c47906c2

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About the author
George Kim
Analyst Consulting Lead – AMS

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March 5, 2026

Inside Cloud Compromise: Investigating Attacker Activity with Darktrace / Forensic Acquisition & Investigation

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Investigating Cloud Attacks with Forensic Acquisition & Investigation

Darktrace / Forensic Acquisition & Investigation™ is the industry’s first truly automated forensic solution purpose-built for the cloud. This blog will demonstrate how an investigation can be carried out against a compromised cloud server in minutes, rather than hours or days.

The compromised server investigated in this case originates from Darktrace’s Cloudypots system, a global honeypot network designed to observe adversary activity in real time across a wide range of cloud services. Whenever an attacker successfully compromises one of these honeypots, a forensic copy of the virtual server's disk is preserved for later analysis. Using Forensic Acquisition & Investigation, analysts can then investigate further and obtain detailed insights into the compromise including complete attacker timelines and root cause analysis.

Forensic Acquisition & Investigation supports importing artifacts from a variety of sources, including EC2 instances, ECS, S3 buckets, and more. The Cloudypots system produces a raw disk image whenever an attack is detected and stores it in an S3 bucket. This allows the image to be directly imported into Forensic Acquisition & Investigation using the S3 bucket import option.

As Forensic Acquisition & Investigation runs cloud-natively, no additional configuration is required to add a specific S3 bucket. Analysts can browse and acquire forensic assets from any bucket that the configured IAM role is permitted to access. Operators can also add additional IAM credentials, including those from other cloud providers, to extend access across multiple cloud accounts and environments.

Figure 1: Forensic Acquisition & Investigation import screen.

Forensic Acquisition & Investigation then retrieves a copy of the file and automatically begins running the analysis pipeline on the artifact. This pipeline performs a full forensic analysis of the disk and builds a timeline of the activity that took place on the compromised asset. By leveraging Forensic Acquisition & Investigation’s cloud-native analysis system, this process condenses hour of manual work into just minutes.

Successful import of a forensic artifact and initiation of the analysis pipeline.
Figure 2: Successful import of a forensic artifact and initiation of the analysis pipeline.

Once processing is complete, the preserved artifact is visible in the Evidence tab, along with a summary of key information obtained during analysis, such as the compromised asset’s hostname, operating system, cloud provider, and key event count.

The Evidence overview showing the acquired disk image.
Figure 3: The Evidence overview showing the acquired disk image.

Clicking on the “Key events” field in the listing opens the timeline view, automatically filtered to show system- generated alarms.

The timeline provides a chronological record of every event that occurred on the system, derived from multiple sources, including:

  • Parsed log files such as the systemd journal, audit logs, application specific logs, and others.
  • Parsed history files such as .bash_history, allowing executed commands to be shown on the timeline.
  • File-specific events, such as files being created, accessed, modified, or executables being run, etc.

This approach allows timestamped information and events from multiple sources to be aggregated and parsed into a single, concise view, greatly simplifying the data review process.

Alarms are created for specific timeline events that match either a built-in system rule, curated by Darktrace’s Threat Research team or an operator-defined created at the project level. These alarms help quickly filter out noise and highlight on events of interest, such as the creation of a file containing known malware, access to sensitive files like Amazon Web Service (AWS) credentials, suspicious arguments or commands, and more.

 The timeline view filtered to alarm_severity: “1” OR alarm_severity: “3”, showing only events that matched an alarm rule.
Figure 4: The timeline view filtered to alarm_severity: “1” OR alarm_severity: “3”, showing only events that matched an alarm rule.

In this case, several alarms were generated for suspicious Base64 arguments being passed to Selenium. Examining the event data, it appears the attacker spawned a Selenium Grid session with the following payload:

"request.payload": "[Capabilities {browserName: chrome, goog:chromeOptions: {args: [-cimport base64;exec(base64...], binary: /usr/bin/python3, extensions: []}, pageLoadStrategy: normal}]"

This is a common attack vector for Selenium Grid. The chromeOptions object is intended to specify arguments for how Google Chrome should be launched; however, in this case the attacker has abused the binary field to execute the Python3 binary instead of Chrome. Combined with the option to specify command-line arguments, the attacker can use Python3’s -c option to execute arbitrary Python code, in this instance, decoding and executing a Base64 payload.

Selenium’s logs truncate the Arguments field automatically, so an alternate method is required to retrieve the full payload. To do this, the search bar can be used to find all events that occurred around the same time as this flagged event.

Pivoting off the previous event by filtering the timeline to events within the same window using timestamp: [“2026-02-18T09:09:00Z” TO “2026-02-18T09:12:00Z”].
Figure 5: Pivoting off the previous event by filtering the timeline to events within the same window using timestamp: [“2026-02-18T09:09:00Z” TO “2026-02-18T09:12:00Z”].

Scrolling through the search results, an entry from Java’s systemd journal can be identified. This log contains the full, unaltered payload. GCHQ’s CyberChef can then be used to decode the Base64 data into the attacker’s script, which will ultimately be executed.[NJ9]

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About the author
Nathaniel Bill
Malware Research Engineer
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