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November 9, 2023

Using Darktrace for Threat Hunting

Read about effective threat hunting techniques with Darktrace, focusing on identifying vulnerabilities and improving your security measures.
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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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09
Nov 2023

What is Threat Hunting?

Threat Hunting is a technique to identify adversaries within an organization that go undetected by traditional security tools.

While a traditional, reactive approach to cyber security often involves automated alerts received and investigated by a security team, threat hunting takes a proactive approach to seek out potential threats and vulnerabilities before they escalate into full-blown security incidents. The benefits of hunting include identifying hidden threats, reducing the dwell time of attackers, and enhancing overall detection and response capabilities.

Threat Hunting Methodology

There are many different methodologies and frameworks for threat hunting, including the Pyramid of Pain, the Sqrrl Hunting Loop, and the MITRE ATT&CK Framework.  While there is not one gold standard on how to conduct threat hunts, the typical process can be broken down into several key steps:

Planning and Hypothesis Creation: Define the scope and objective of the threat hunt. Identify potential targets and predict activity that might be taking place.

Data Collection: Refining data collection methods and gathering data from various sources, including logs, network traffic, and endpoint data.

Data Processing: Data that has been collected needs to be processed to generate information.

Data Analysis: Processed data can then be analyzed for anomalies, indicators of compromise (IoCs), or patterns of suspicious behavior.

Threat Identification: Based on the analysis, threat hunters may identify potential threats or security incidents.

Response: Taking action to mitigate or eradicate identified threats if any.

Documentation and Dissemination: It is important to record any findings or actions taken during the threat hunting process to serve as lessons learned for future reference. Additionally, any new threats or tactics, techniques, and procedures (TTPs) discovered may be shared with the cyber threat intelligence team or the wider community.

Building a Threat Hunting Program

For organizations looking to implement threat hunting as part of their cyber security program, they will need both a data collection source and human analysts as threat hunters.

Data collection and analysis may often be performed through existing security tools including SIEM systems, Network Traffic Analysis tools, endpoint agents, and system logs. On the human side, experienced threat hunters may be hired into an organization, or existing SOC analysts may be upskilled to perform threat hunts.

Leveraging AI security tools such as Darktrace can help to lower the bar in building a threat hunting program, both in analysis of the data and in assisting humans in their investigations.

Threat Hunting in Darktrace

To illustrate the benefits of leveraging Darktrace in threat hunting, we can walk through an example hunt following the key steps outlined above.

Planning and Hypothesis Creation

The initial hypothesis used in defining the scope of a threat hunt can come from several sources: threat intelligence feeds, the threat hunter’s own experience, or an anomaly detection that has been highlighted by Darktrace.

In this case, let’s imagine that this hunt is focused on a recent campaign by an Advanced Persistent Threat (APT). Threat intel has provided known file hashes, Command and Control (C2) IP addresses and domains, and MITRE techniques used by the attacker. The goal is to determine whether any indicators of this threat are present in the organization’s environment.

Data Collection and Data Processing

Darktrace can be deployed to cover an organization’s entire digital estate, including passive network traffic monitoring, cloud environments, and SaaS applications. Self-Learning AI is applied to the raw data to learn normal patterns of life for a specific environment and to highlight deviations from normal that might represent a threat. This data gives threat hunters a starting point in analyzing logs, meta-data, and anomaly detections.

Data Analysis

In the data analysis phase, threat hunters can use the Darktrace platform to search for the IoCs and TTPs identified during planning.

When searching for IoCs such as IP addresses or domain names, hunters can query the environment through the Omnisearch bar in the Darktrace Threat Visualizer. This search can provide a summary of all devices or users contacting a suspicious endpoint. From here the hunters can quickly pivot to identify surrounding activity from the source device.

Figure 1: Search for twitter[.]com (now known as X) as a potential indicator of compromise

Alternately, Darktrace Advanced Search can be used to search for these IoCs, but it also supports queries for file hashes or more advanced searches based on ports, protocols, data volumes, etc.

Figure 2: Advanced Search query for connections on port 3389 lasting longer than 60 seconds

While searching for known suspicious domains and IP addresses is straightforward, the real strength of Darktrace lies in the ability to highlight deviations from a device’s ‘normal’ pattern of life. Darktrace has many built-in behavioral models designed to detect common adversary TTPs, all mapped to the MITRE ATT&CK Framework.

In the context of our threat hunt, we know that our target APT uses the Remote Desktop Protocol (RDP) to move laterally within a compromised network, specifically leveraging MITRE technique T1021.001. As each Darktrace model is mapped to MITRE, the threat hunter can search and find specific detection models that may be of interest, in this case the model ‘Anomalous Connection / Unusual Internal Remote Desktop’. From here they can view any devices that may have triggered this model, indicating possible attacker activity.

Figure 3: MITRE Mapping details in the Darktrace Model Editor

Threat hunters can also search more widely for any detections within a specific MITRE tactic through filters found on the Darktrace Threat Tray.

Figure 4: Search for the Lateral Movement MITRE Tactic on the model breach threat tray

Threat Identification

Once a threat hunter has identified connections, model breaches, or anomalies during the analysis phase, they can begin to conduct further investigation to determine if this may represent a security incident.

Threat hunters can use Darktrace to perform deeper analysis through generating packet captures, visualizing surrounding network traffic, and utilizing features like the VirusTotal lookup to consult open-source intelligence (OSINT).

Another powerful tool to augment the hunter’s investigation is the Darktrace Cyber AI Analyst, which assists human teams in the investigation and correlation of behaviors to identify threats. Cyber AI Analyst automatically launches an initial triage of every model breach in the Darktrace platform, but threat hunters can also leverage manual investigations to gain additional context on their findings.

For example, say that an unusual RDP connection of interest was identified through Advanced Search. The hunter can pivot back to the Threat Visualizer and launch an AI Analyst investigation for the source device at the time of the connection. The resulting investigation may provide the hunter with additional suspicious behavior observed around that time, without the need for manual log analysis.

Figure 5: Manual Cyber AI Analyst investigations

Response

If a threat is detected within Darktrace and confirmed by the threat hunter, Darktrace's Autonomous Response can be leveraged to take either autonomous or manual action to contain the threat. This provides the security team with additional time to conduct further investigation, pull forensics, and remediate the threat. This process can be further supported through the bespoke, AI-generated playbooks offered by Darktrace / Incident Readiness & Recovery, allowing an efficient recovery back to normal.

Figure 6: Example of a manual RESPOND action used to block suspicious connectivity on port 3389 to contain possible lateral movement

Documentation and Dissemination

An important final step is to document the threat hunting process and use the results to better improve automated security alerting and response. In Darktrace, reporting can be generated through the Cyber AI Analyst, Advanced Search exports, and model breach details to support documentation.

To improve existing alerting through Darktrace, this may mean creating a new detection model or increasing the priority of existing detections to ensure that these are escalated to the security team in the future. The Darktrace model editor provides users with full visibility into models and allows the creation of custom detections based on use cases or business requirements.

Figure 7: The Darktrace Model Editor showing the Breach Logic configuration

Conclusions

Proactive threat hunting is an important part of a cyber security approach to identify hidden threats, reduce dwell time, and improve incident response. Darktrace’s Self-Learning AI provides a powerful tool for identifying attacker TTPs and augmenting human threat hunters in their process. Utilizing the Darktrace platform, threat hunters can significantly reduce the time required to complete their hunts and mitigate identified threats.

Get the latest insights on emerging cyber threats

Attackers are adapting, are you ready? This report explores the latest trends shaping the cybersecurity landscape and what defenders need to know in 2025.

  • Identity-based attacks: How attackers are bypassing traditional defenses
  • Zero-day exploitation: The rise of previously unknown vulnerabilities
  • AI-driven threats: How adversaries are leveraging AI to outmaneuver security controls

Stay ahead of evolving threats with expert analysis from Darktrace. Download the report here.

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Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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September 9, 2025

The benefits of bringing together network and email security

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In many organizations, network and email security operate in isolation. Each solution is tasked with defending its respective environment, even though both are facing the same advanced, multi-domain threats.  

This siloed approach overlooks a critical reality: email remains the most common vector for initiating cyber-attacks, while the network is the primary stage on which those attacks progress. Without direct integration between these two domains, organizations risk leaving blind spots that adversaries can exploit.  

A modern security strategy needs to unify email and network defenses, not just in name, but in how they share intelligence, conduct investigations, and coordinate response actions. Let’s take a look at how this joined-up approach delivers measurable technical, operational, and commercial benefits.

Technical advantages

Pre-alert intelligence: Gathering data before the threat strikes

Most security tools start working when something goes wrong – an unusual login, a flagged attachment, a confirmed compromise. But by then, attackers may already be a step ahead.

By unifying network and email security under a single AI platform (like the Darktrace Active AI Security Platform), you can analyze patterns across both environments in real time, even when there are no alerts. This ongoing monitoring builds a behavioral understanding of every user, device, and domain in your ecosystem.

That means when an email arrives from a suspicious domain, the system already knows whether that domain has appeared on your network before – and whether its behavior has been unusual. Likewise, when new network activity involves a domain first spotted in an email, it’s instantly placed in the right context.

This intelligence isn’t built on signatures or after-the-fact compromise indicators – it’s built on live behavioral baselines, giving your defenses the ability to flag threats before damage is done.

Alert-related intelligence: Connecting the dots in real time

Once an alert does fire, speed and context matter. The Darktrace Cyber AI Analyst can automatically investigate across both environments, piecing together network and email evidence into a single, cohesive incident.

Instead of leaving analysts to sift through fragmented logs, the AI links events like a phishing email to suspicious lateral movement on the recipient’s device, keeping the full attack chain intact. Investigations that might take hours – or even days – can be completed in minutes, with far fewer false positives to wade through.

This is more than a time-saver. It ensures defenders maintain visibility after the first sign of compromise, following the attacker as they pivot into network infrastructure, cloud services, or other targets. That cross-environment continuity is impossible to achieve with disconnected point solutions or siloed workflows.

Operational advantages

Streamlining SecOps across teams

In many organizations, email security is managed by IT, while network defense belongs to the SOC. The result? Critical information is scattered between tools and teams, creating blind spots just when you need clarity.

When email and network data flow into a single platform, everyone is working from the same source of truth. SOC analysts gain immediate visibility into email threats without opening another console or sending a request to another department. The IT team benefits from the SOC’s deeper investigative context.

The outcome is more than convenience: it’s faster, more informed decision-making across the board.

Reducing time-to-meaning and enabling faster response

A unified platform removes the need to manually correlate alerts between tools, reducing time-to-meaning for every incident. Built-in AI correlation instantly ties together related events, guiding analysts toward coordinated responses with higher confidence.

Instead of relying on manual SIEM rules or pre-built SOAR playbooks, the platform connects the dots in real time, and can even trigger autonomous response actions across both environments simultaneously. This ensures attacks are stopped before they can escalate, regardless of where they begin.

Commercial advantages

While purchasing “best-of-breed" for all your different tools might sound appealing, it often leads to a patchwork of solutions with overlapping costs and gaps in coverage. However good a “best-in-breed" email security solution might be in the email realm, it won't be truly effective without visibility across domains and an AI analyst piecing intelligence together. That’s why we think “best-in-suite" is the only “best-in-breed" approach that works – choosing a high-quality platform ensures that every new capability strengthens the whole system.  

On top of that, security budgets are under constant pressure. Managing separate vendors for email and network defense means juggling multiple contracts, negotiating different SLAs, and stitching together different support models.

With a single provider for both, procurement and vendor management become far simpler. You deal with one account team, one support channel, and one unified strategy for both environments. If you choose to layer on managed services, you get consistent expertise across your whole security footprint.

Even more importantly, an integrated AI platform sets the stage for growth. Once email and network are under the same roof, adding coverage for other attack surfaces – like cloud or identity – is straightforward. You’re building on the same architecture, not bolting on new point solutions that create more complexity.

Check out the white paper, The Modern Security Stack: Why Your NDR and Email Security Solutions Need to Work Together, to explore these benefits in more depth, with real-world examples and practical steps for unifying your defenses.

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Mikey Anderson
Product Marketing Manager, Network Detection & Response

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September 9, 2025

Unpacking the Salesloft Incident: Insights from Darktrace Observations

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Introduction

On August 26, 2025, Google Threat intelligence Group released a report detailing a widespread data theft campaign targeting the sales automation platform Salesloft, via compromised OAuth tokens used by the third-party Drift AI chat agent [1][2].  The attack has been attributed to the threat actor UNC6395 by Google Threat Intelligence and Mandiant [1].

The attack is believed to have begun in early August 2025 and continued through until mid-August 2025 [1], with the threat actor exporting significant volumes of data from multiple Salesforce instances [1]. Then sifting through this data for anything that could be used to compromise the victim’s environments such as access keys, tokens or passwords. This had led to Google Threat Intelligence Group assessing that the primary intent of the threat actor is credential harvesting, and later reporting that it was aware of in excess of 700 potentially impacted organizations [3].

Salesloft previously stated that, based on currently available data, customers that do not integrate with Salesforce are unaffected by this campaign [2]. However, on August 28, Google Threat Intelligence Group announced that “Based on new information identified by GTIG, the scope of this compromise is not exclusive to the Salesforce integration with Salesloft Drift and impacts other integrations” [2]. Google Threat Intelligence has since advised that any and all authentication tokens stored in or connected to the Drift platform be treated as potentially compromised [1].

This campaign demonstrates how attackers are increasingly exploiting trusted Software-as-a-Service (SaaS) integrations as a pathway into enterprise environment.

By abusing these integrations, threat actors were able to exfiltrate sensitive business data at scale, bypassing traditional security controls. Rather than relying on malware or obvious intrusion techniques, the adversaries leveraged legitimate credentials and API traffic that resembled legitimate Salesforce activity to achieve their goals. This type of activity is far harder to detect with conventional security tools, since it blends in with the daily noise of business operations.

The incident underscores the escalating significance of autonomous coverage within SaaS and third-party ecosystems. As businesses increasingly depend on interconnected platforms, visibility gaps become evident that cannot be managed by conventional perimeter and endpoint defenses.

By developing a behavioral comprehension of each organization's distinct use of cloud services, anomalies can be detected, such as logins from unexpected locations, unusually high volumes of API requests, or unusual document activity. These indications serve as an early alert system, even when intruders use legitimate tokens or accounts, enabling security teams to step in before extensive data exfiltration takes place

What happened?

The campaign is believed to have started on August 8, 2025, with malicious activity continuing until at least August 18. The threat actor, tracked as UNC6395, gained access via compromised OAuth tokens associated with Salesloft Drift integrations into Salesforce [1]. Once tokens were obtained, the attackers were able to issue large volumes of Salesforce API requests, exfiltrating sensitive customer and business data.

Initial Intrusion

The attackers first established access by abusing OAuth and refresh tokens from the Drift integration. These tokens gave them persistent access into Salesforce environments without requiring further authentication [1]. To expand their foothold, the threat actor also made use of TruffleHog [4], an open-source secrets scanner, to hunt for additional exposed credentials. Logs later revealed anomalous IAM updates, including unusual UpdateAccessKey activity, which suggested attempts to ensure long-term persistence and control within compromised accounts.

Internal Reconnaissance & Data Exfiltration

Once inside, the adversaries began exploring the Salesforce environments. They ran queries designed to pull sensitive data fields, focusing on objects such as Cases, Accounts, Users, and Opportunities [1]. At the same time, the attackers sifted through this information to identify secrets that could enable access to other systems, including AWS keys and Snowflake credentials [4]. This phase demonstrated the opportunistic nature of the campaign, with the actors looking for any data that could be repurposed for further compromise.

Lateral Movement

Salesloft and Mandiant investigations revealed that the threat actor also created at least one new user account in early September. Although follow-up activity linked to this account was limited, the creation itself suggested a persistence mechanism designed to survive remediation efforts. By maintaining a separate identity, the attackers ensured they could regain access even if their stolen OAuth tokens were revoked.

Accomplishing the mission

The data taken from Salesforce environments included valuable business records, which attackers used to harvest credentials and identify high-value targets. According to Mandiant, once the data was exfiltrated, the actors actively sifted through it to locate sensitive information that could be leveraged in future intrusions [1]. In response, Salesforce and Salesloft revoked OAuth tokens associated with Drift integrations on August 20 [1], a containment measure aimed at cutting off the attackers’ primary access channel and preventing further abuse.

How did the attack bypass the rest of the security stack?

The campaign effectively bypassed security measures by using legitimate credentials and OAuth tokens through the Salesloft Drift integration. This rendered traditional security defenses like endpoint protection and firewalls ineffective, as the activity appeared non-malicious [1]. The attackers blended into normal operations by using common user agents and making queries through the Salesforce API, which made their activity resemble legitimate integrations and scripts. This allowed them to operate undetected in the SaaS environment, exploiting the trust in third-party connections and highlighting the limitations of traditional detection controls.

Darktrace Coverage

Anomalous activities have been identified across multiple Darktrace deployments that appear associated with this campaign. This included two cases on customers based within the United States who had a Salesforce integration, where the pattern of activities was notably similar.

On August 17, Darktrace observed an account belonging to one of these customers logging in from the rare endpoint 208.68.36[.]90, while the user was seen active from another location. This IP is a known indicator of compromise (IoC) reported by open-source intelligence (OSINT) for the campaign [2].

Cyber AI Analyst Incident summarizing the suspicious login seen for the account.
Figure 1: Cyber AI Analyst Incident summarizing the suspicious login seen for the account.

The login event was associated with the application Drift, further connecting the events to this campaign.

Advanced Search logs showing the Application used to login.
Figure 2: Advanced Search logs showing the Application used to login.

Following the login, the actor initiated a high volume of Salesforce API requests using methods such as GET, POST, and DELETE. The GET requests targeted endpoints like /services/data/v57.0/query and /services/data/v57.0/sobjects/Case/describe, where the former is used to retrieve records based on a specific criterion, while the latter provides metadata for the Case object, including field names and data types [5,6].

Subsequently, a POST request to /services/data/v57.0/jobs/query was observed, likely to initiate a Bulk API query job for extracting large volumes of data from the Ingest Job endpoint [7,8].

Finally, a DELETE request to remove an ingestion job batch, possibly an attempt to obscure traces of prior data access or manipulation.

A case on another US-based customer took place a day later, on August 18. This again began with an account logging in from the rare IP 208.68.36[.]90 involving the application Drift. This was followed by Salesforce GET requests targeting the same endpoints as seen in the previous case, and then a POST to the Ingest Job endpoint and finally a DELETE request, all occurring within one minute of the initial suspicious login.

The chain of anomalous behaviors, including a suspicious login and delete request, resulted in Darktrace’s Autonomous Response capability suggesting a ‘Disable user’ action. However, the customer’s deployment configuration required manual confirmation for the action to take effect.

An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 3: An example model alert for the user, triggered due to an anomalous API DELETE request.
Figure 4: Model Alert Event Log showing various model alerts for the account that ultimately led to an Autonomous Response model being triggered.

Conclusion

In conclusion, this incident underscores the escalating risks of SaaS supply chain attacks, where third-party integrations can become avenues for attacks. It demonstrates how adversaries can exploit legitimate OAuth tokens and API traffic to circumvent traditional defenses. This emphasizes the necessity for constant monitoring of SaaS and cloud activity, beyond just endpoints and networks, while also reinforcing the significance of applying least privilege access and routinely reviewing OAuth permissions in cloud environments. Furthermore, it provides a wider perspective into the evolution of the threat landscape, shifting towards credential and token abuse as opposed to malware-driven compromise.

Credit to Emma Foulger (Global Threat Research Operations Lead), Calum Hall (Technical Content Researcher), Signe Zaharka (Principal Cyber Analyst), Min Kim (Senior Cyber Analyst), Nahisha Nobregas (Senior Cyber Analyst), Priya Thapa (Cyber Analyst)

Appendices

Darktrace Model Detections

·      SaaS / Access / Unusual External Source for SaaS Credential Use

·      SaaS / Compromise / Login From Rare Endpoint While User Is Active

·      SaaS / Compliance / Anomalous Salesforce API Event

·      SaaS / Unusual Activity / Multiple Unusual SaaS Activities

·      Antigena / SaaS / Antigena Unusual Activity Block

·      Antigena / SaaS / Antigena Suspicious Source Activity Block

Customers should consider integrating Salesforce with Darktrace where possible. These integrations allow better visibility and correlation to spot unusual behavior and possible threats.

IoC List

(IoC – Type)

·      208.68.36[.]90 – IP Address

References

1.     https://cloud.google.com/blog/topics/threat-intelligence/data-theft-salesforce-instances-via-salesloft-drift

2.     https://trust.salesloft.com/?uid=Drift+Security+Update%3ASalesforce+Integrations+%283%3A30PM+ET%29

3.     https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html

4.     https://unit42.paloaltonetworks.com/threat-brief-compromised-salesforce-instances/

5.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_query.htm

6.     https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/resources_sobject_describe.htm

7.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/get_job_info.htm

8.     https://developer.salesforce.com/docs/atlas.en-us.api_asynch.meta/api_asynch/query_create_job.htm

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About the author
Emma Foulger
Global Threat Research Operations Lead
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