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July 10, 2025

Crypto Wallets Continue to be Drained in Elaborate Social Media Scam

Darktrace’s latest research reveals that an evolving social engineering campaign continues to target cryptocurrency users through fake startup companies. These malicious operations impersonate AI, gaming, and Web3 firms using spoofed social media accounts and project documentation hosted on legitimate platforms like Notion and GitHub.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Tara Gould
Malware Research Lead
password on computer screenDefault blog image
10
Jul 2025

Overview

Continued research by Darktrace has revealed that cryptocurrency users are being targeted by threat actors in an elaborate social engineering scheme that continues to evolve. In December 2024, Cado Security Labs detailed a campaign targeting Web 3 employees in the Meeten campaign. The campaign included threat actors setting up meeting software companies to trick users into joining meetings and installing the information stealer Realst disguised as video meeting software.

The latest research from Darktrace shows that this campaign is still ongoing and continues to trick targets to download software to drain crypto wallets. The campaign features:

  • Threat actors creating fake startup companies with AI, gaming, video meeting software, web3 and social media themes.
  • Use of compromised X (formerly Twitter) accounts for the companies and employees - typically with verification to contact victims and create a facade of a legitimate company.
  • Notion, Medium, Github used to provide whitepapers, project roadmaps and employee details.
  • Windows and macOS versions.
  • Stolen software signing certificates in Windows versions for credibility and defense evasion.
  • Anti-analysis techniques including obfuscation, and anti-sandboxing.

To trick as many victims as possible, threat actors try to make the companies look as legitimate as possible. To achieve this, they make use of sites that are used frequently with software companies such as Twitter, Medium, Github and Notion. Each company has a professional looking website that includes employees, product blogs, whitepapers and roadmaps. X is heavily used to contact victims, and to increase the appearance of legitimacy. Some of the observed X accounts appear to be compromised accounts that typically are verified and have a higher number of followers and following, adding to the appearance of a real company.

Example of a compromised X account to create a “BuzzuAI” employee.
Figure 1: Example of a compromised X account to create a “BuzzuAI” employee.

The threat actors are active on these accounts while the campaign is active, posting about developments in the software, and product marketing. One of the fake companies part of this campaign, “Eternal Decay”, a blockchain-powered game, has created fake pictures pretending to be presenting at conferences to post on social media, while the actual game doesn’t exist.

From the Eternal Decay X account, threat actors have altered a photo from an Italian exhibition (original on the right) to make it look like Eternal Decay was presented.
Figure 2: From the Eternal Decay X account, threat actors have altered a photo from an Italian exhibition (original on the right) to make it look like Eternal Decay was presented.

In addition to X, Medium is used to post blogs about the software. Notion has been used in various campaigns with product roadmap details, as well as employee lists.

Notion project team page for Swox.
Figure 3: Notion project team page for Swox.

Github has been used to detail technical aspects of the software, along with Git repositories containing stolen open-source projects with the name changed in order to make the code look unique. In the Eternal Decay example, Gitbook is used to detail company and software information. The threat actors even include company registration information from Companies House, however they have linked to a company with a similar name and are not a real registered company.

 From the Eternal Decay Gitbook linking to a company with a similar name on Companies House.
Figure 4: From the Eternal Decay Gitbook linking to a company with a similar name on Companies House.
Gitbook for “Eternal Decay” listing investors.
Figure 5: Gitbook for “Eternal Decay” listing investors.
Gameplay images are stolen from a different game “Zombie Within” and posted pretending to be Eternal Decay gameplay.
Figure 6: Gameplay images are stolen from a different game “Zombie Within” and posted pretending to be Eternal Decay gameplay.

In some of the fake companies, fake merchandise stores have even been set up. With all these elements combined, the threat actors manage to create the appearance of a legitimate start-up company, increasing their chances of infection.

Each campaign typically starts with a victim being contacted through X messages, Telegram or Discord. A fake employee of the company will contact a victim asking to test out their software in exchange for a cryptocurrency payment. The victim will be directed to the company website download page, where they need to enter a registration code, provided by the employee to download a binary. Depending on their operating system, the victim will be instructed to download a macOS DMG (if available) or a Windows Electron application.

Example of threat actor messaging a victim on X with a registration code.
Figure 7: Example of threat actor messaging a victim on X with a registration code.

Windows Version

Similar to the aforementioned Meeten campaign, the Windows version being distributed by the fake software companies is an Electron application. Electron is an open-source framework used to run Javascript apps as a desktop application. Once the user follows directions sent to them via message, opening the application will bring up a Cloudflare verification screen.

Cloudflare verification screen.
Figure 8: Cloudflare verification screen.

The malware begins by profiling the system, gathering information like the username, CPU and core count, RAM, operating system, MAC address, graphics card, and UUID.

Code from the Electron app showing console output of system profiling.
Figure 9: Code from the Electron app showing console output of system profiling.

A verification process occurs with a captcha token extracted from the app-launcher URL and sent along with the system info and UUID. If the verification is successful, an executable or MSI file is downloaded and executed quietly. Python is also retrieved and stored in /AppData/Temp, with Python commands being sent from the command-and-control (C2) infrastructure.

Code from the Electron app looping through Python objects.
Figure 10: Code from the Electron app looping through Python objects.

As there was no valid token, this process did not succeed. However, based on previous campaigns and reports from victims on social media, an information stealer targeting crypto wallets is executed at this stage. A common tactic in the observed campaigns is the use of stolen code signing certificates to evade detection and increase the appearance of legitimate software. The certificates of two legitimate companies Jiangyin Fengyuan Electronics Co., Ltd. and Paperbucketmdb ApS (revoked as of June 2025) were used during this campaign.

MacOS Version

For companies that have a macOS version of the malware, the user is directed to download a DMG. The DMG contains a bash script and a multiarch macOS binary. The bash script is obfuscated with junk, base64 and is XOR’d.

Obfuscated Bash script.
Figure 11: Obfuscated Bash script.

After decoding, the contents of the script are revealed showing that AppleScript is being used. The script looks for disk drives, specifically for the mounted DMG “SwoxApp” and moves the hidden .SwoxApp binary to /tmp/ and makes it executable. This type of AppleScript is commonly used in macOS malware, such as Atomic Stealer.

AppleScript used to mount the malware and make it executable.
Figure 12: AppleScript used to mount the malware and make it executable.

The SwoxApp binary is the prominent macOS information stealer Atomic Stealer. Once executed the malware performs anti-analysis checks for QEMU, VMWare and Docker-OSX, the script exits if these return true.  The main functionality of Atomic Stealer is to steal data from stores including browser data, crypto wallets, cookies and documents. This data is compressed into /tmp/out.zip and sent via POST request to 45[.]94[.]47[.]167/contact. An additional bash script is retrieved from 77[.]73[.]129[.]18:80/install.sh.

Additional Bash script ”install.sh”.
Figure 13: Additional Bash script ”install.sh”.

Install.sh, as shown in Figure 13, retrieves another script install_dynamic.sh from the server https://mrajhhosdoahjsd[.]com. Install_dynamic.sh downloads and extracts InstallerHelper.app, then sets up persistence via Launch Agent to run at login.

Persistence added via Plist configuration.
Figure 14: Persistence added via Plist configuration.

This plist configuration installs a macOS LaunchAgent that silently runs the app at user login. RunAtLoad and KeepAlive keys are used to ensure the app starts automatically and remains persistent.

The retrieved binary InstallerHelper is an Objective-C/Swift binary that logs active application usage, window information, and user interaction timestamps. This data is written to local log files and periodically transmits the contents to https://mrajhhoshoahjsd[.]com/collect-metrics using scheduled network requests.

List of known companies

Darktrace has identified a number of the fake companies used in this scam. These can be found in the list below:

Pollens AI
X: @pollensapp, @Pollens_app
Website: pollens.app, pollens.io, pollens.tech
Windows: 02a5b35be82c59c55322d2800b0b8ccc
Notes: Posing as an AI software company with a focus on “collaborative creation”.

Buzzu
X: @BuzzuApp, @AI_Buzzu, @AppBuzzu, @BuzzuApp
Website: Buzzu.app, Buzzu.us, buzzu.me, Buzzu.space
Windows: 7d70a7e5661f9593568c64938e06a11a
Mac: be0e3e1e9a3fda76a77e8c5743dd2ced
Notes: Same as Pollens including logo but with a different name.

Cloudsign
X: @cloudsignapp
Windows: 3a3b13de4406d1ac13861018d74bf4b2
Notes: Claims to be a document signing platform.

Swox
X: @SwoxApp, @Swox_AI, @swox_app, @App_Swox, @AppSwox, @SwoxProject, @ProjectSwox
Website: swox.io, swox.app, swox.cc, swoxAI.com, swox.us
Windows: d50393ba7d63e92d23ec7d15716c7be6
Mac: 81996a20cfa56077a3bb69487cc58405ced79629d0c09c94fb21ba7e5f1a24c9
Notes: Claims to be a “Next gen social network in the WEB3”. Same GitHub code as Pollens.

KlastAI
X: Links to Pollens X account
Website: Links to pollens.tech
Notes: Same as Pollens, still shows their branding on its GitHub readme page.

Wasper
X: @wasperAI, @WasperSpace
Website: wasper.pro, wasper.app, wasper.org, wasper.space
Notes: Same logo and GitHub code as Pollens.

Lunelior
Website: lunelior.net, Lunelior.app, lunelior.io, lunelior.us
Windows: 74654e6e5f57a028ee70f015ef3a44a4
Mac: d723162f9197f7a548ca94802df74101

BeeSync
X: @BeeSyncAI, @AIBeeSync
Website: beesync.ai, beesync.cc
Notes: Previous alias of Buzzu, Git repo renamed January 2025.

Slax
X: @SlaxApp, @Slax_app, @slaxproject
Website: slax.tech, slax.cc, slax.social, slaxai.app

Solune
X: @soluneapp
Website: solune.io, solune.me
Windows: 22b2ea96be9d65006148ecbb6979eccc

Eternal Decay
X: @metaversedecay
Website: eternal-decay.xyz
Windows: 558889183097d9a991cb2c71b7da3c51
Mac: a4786af0c4ffc84ff193ff2ecbb564b8

Dexis
X: @DexisApp
Website: dexis.app
Notes: Same branding as Swox.

NexVoo
X: @Nexvoospace
Website: nexvoo.app, Nexvoo.net, Nexvoo.us

NexLoop
X: @nexloopspace
Website: nexloop.me

NexoraCore
Notes: Rename of the Nexloop Git repo.

YondaAI
X: @yondaspace
Website: yonda.us

Traffer Groups

A “traffer” malware group is an organized cybercriminal operation that specializes in directing internet users to malicious content typically information-stealing malware through compromised or deceptive websites, ads, and links. They tend to operate in teams with hierarchical structures with administrators recruiting “traffers” (or affiliates) to generate traffic and malware installs via search engine optimization (SEO), YouTube ads, fake software downloads, or owned sites, then monetize the stolen credentials and data via dedicated marketplaces.

A prominent traffer group “CrazyEvil” was identified by Recorded Future in early 2025. The group, who have been active since at least 2021, specialize in social engineering attacks targeted towards cryptocurrency users, influencers, DeFi professionals, and gaming communities. As reported by Recorded Future, CrazyEvil are estimated to have made millions of dollars in revenue from their malicious activity. CrazyEvil and their sub teams create fake software companies, similar to the ones described in this blog, making use of Twitter and Medium to target victims. As seen in this campaign, CrazyEvil instructs users to download their software which is an info stealer targeting both macOS and Windows users.

While it is unclear if the campaigns described in this blog can be attributed to CrazyEvil or any sub teams, the techniques described are similar in nature. This campaign highlights the efforts that threat actors will go to make these fake companies look legitimate in order to steal cryptocurrency from victims, in addition to use of newer evasive versions of malware.

Indicators of Compromise (IoCs)

Manboon[.]com

https://gaetanorealty[.]com

Troveur[.]com

Bigpinellas[.]com

Dsandbox[.]com

Conceptwo[.]com

Aceartist[.]com

turismoelcasco[.]com

Ekodirect[.]com

https://mrajhhosdoahjsd[.]com

https://isnimitz.com/zxc/app[.]zip

http://45[.]94[.]47[.]112/contact

45[.]94[.]47[.]167/contact

77[.]73[.]129[.]18:80

Domain Keys associated with the C2s

YARA Rules

rule Suspicious_Electron_App_Installer

{

  meta:

      description = "Detects Electron apps collecting HWID, MAC, GPU info and executing remote EXEs/MSIs"

      date = "2025-06-18"

  strings:

      $electron_require = /require\(['"]electron['"]\)/

      $axios_require = /require\(['"]axios['"]\)/

      $exec_use = /exec\(.*?\)/

      $url_token = /app-launcher:\/\/.*token=/

      $getHWID = /(Get-CimInstance Win32_ComputerSystemProduct).UUID/

      $getMAC = /details\.mac && details\.mac !== '00:00:00:00:00:00'/

      $getGPU = /wmic path win32_VideoController get name/

      $getInstallDate = /InstallDate/

      $os_info = /os\.cpus\(\)\[0\]\.model/

      $downloadExe = /\.exe['"]/

      $runExe = /msiexec \/i.*\/quiet \/norestart/

      $zipExtraction = /AdmZip\(.*\.extractAllTo/

  condition:

      (all of ($electron_require, $axios_require, $exec_use) and

       3 of ($getHWID, $getMAC, $getGPU, $getInstallDate, $os_info) and

       2 of ($downloadExe, $runExe, $zipExtraction, $url_token))

}

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Tara Gould
Malware Research Lead

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June 30, 2026

5 Ways AI is changing traditional security models according to modern CISOs

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The Reality of Securing AI in Motion

Traditional security tools were built for environments defined by fixed rules and predictable workflows. But AI behavior is non-deterministic. The same prompt can produce different outcomes, and risk often emerges gradually as AI behavior adapts, and permissions drift over time. This creates a constantly shifting environment where security teams are working to define control in a system that resists stability. “In AI security, yesterday's priorities can become tomorrow's blind spots. The landscape shifts that fast,” warned the SVP and Head of Technology and Cybersecurity of a real estate investment trust. Conventional approaches, which rely on establishing and maintaining a steady baseline, struggle to keep up with that level of change.

At the same time, AI adoption is accelerating across organizations, often faster than security teams can implement the controls needed to manage it. “The car is being built while it’s already on the road,” explained the CISO of a global private fund administrator. “The threats we're securing against today won't be the threats we're facing tomorrow. What kept us up three months ago looks nothing like what we're dealing with today.”

As businesses move quickly to unlock value from AI, security teams are left closing gaps in real time, while also facing adversaries who are using AI to make their attacks more scalable, adaptive, and difficult to detect. In this recent roundtable discussion of CISOs and security leaders, five themes emerged around AI cyber risk.  

1. AI agents with human access but no human judgment

In Darktrace’s 2026 State of AI Cybersecurity report, 96% of the surveyed security professionals agree that AI significantly improves the speed and efficiency with which they work. Yet, 92% admitted that they’re concerned with the security implications of the use of AI agents across their workforce.

AI agents now operate with human-level permissions across systems, acting at machine speed, orchestrating actions across platforms, and making decisions without the judgment or caution a person would apply. Unlike human users, they cannot be expected to pause and question whether a given action is appropriate.

Their identities are also difficult to inventory, govern, and audit. As agents become easier to deploy than legacy IT systems ever were, organizations are quickly losing track of what is running, what it has access to, and what it is doing. This creates a growing class of highly privileged, autonomous actors operating without the visibility or oversight that traditional identity and access controls were designed to provide.“While AI adoption is critical to running a modern business, AI alone can’t solve all our cybersecurity challenges,” said a global financial sector CISO. “We still need think critically and use human judgement. Those are two things AI can’t do.”

This lack of human judgment becomes especially risky as new architectures, such as Model Context Protocol (MCP), can expand how agents connect to data, tools, and external systems. By design, MCP enables agents to dynamically discover and interact with new resources, increasing flexibility but also introducing new pathways for unintended access, data exposure, or abuse if not properly governed.

The CISO of a fund administrator highlighted one emerging vector as an example: rogue MCP servers. “Our developers want to move quickly and bring value to the business, but technologies like these can unintentionally expose sensitive data in ways that would never have happened before.”

2. Increased digital complexity and expanded attack surface

AI activity rarely stays contained. A single prompt can trigger a chain of actions across networks, email, cloud infrastructure, SaaS platforms, endpoints, identity systems, and development environments, spanning systems that were never designed to be secured as a single, connected flow. This expands both the scale and complexity of what security teams need to monitor and defend.

Yet no single control has visibility across that entire chain. “You can’t defend effectively what you can’t see,” cautioned the private fund administrator CISO. As AI-driven activity moves fluidly across environments, gaps in coverage become inevitable, creating blind spots that attackers can exploit.

Threat actors are already capitalizing on this lack of visibility. “Threat actors have advanced their use of generative AI to launch more convincing phishing campaigns, automate social engineering, and scale attacks with greater precision down to the individual level,” said the SVP of Technology and Cybersecurity for the real estate investment trust. What was once manual and targeted can now be automated and personalized at scale, making attacks harder to detect and easier to execute.

At the same time, the pace of exploitation is accelerating. As a global CISO operating across 40+ countries described it: “Zero-day vulnerabilities are no longer zero day; it’s minus one day. By the time you get to it and address it, it’s already a problem.” By the time risk is identified, it has often already been realized.

The result is a rapidly expanding and increasingly interconnected attack surface that challenges security teams to maintain visibility, context, and control across AI-driven activity.

3. Shadow AI is already everywhere

76% of organizations now cite shadow AI as a problem, one that is spreading through organizations in ways that are hard to track and even harder to control.

Employees are experimenting with publicly available Gen AI tools. Teams are spinning up low-code automations on their own. SaaS providers are quietly embedding AI into existing products. Developers are plugging AI services directly into workflows, often without pausing to consider what that exposure means.

The result is a lack of visibility into:

  • What AI tools are being used
  • What data those tools can access
  • Where prompts and outputs are going
  • Which AI agents are interacting with enterprise systems

The SVP of Cybersecurity at a real estate investment trust described the shift: “Before, I was worried about someone sending data erroneously to their personal email. Now we have all these agents online that people are utilizing, and we’re looking at those vectors as well.” For security teams, this means operating without a complete view of how AI is being used, what it can access, and where risk may already be emerging.

4. Built-in guardrails are not enough

Organizations often assume that native AI guardrails or provider-level controls are sufficient to manage AI risk. But securing AI requires ongoing visibility, oversight, and governance, not just controls configured at deployment. "It’s a misconception that adopting AI is going to solve all your problems,” warns a global financial services CISO.

Security leaders are increasingly recognizing the limitations of these controls as:

  • Fragmented and difficult to enforce consistently across multiple AI systems, workflows, and environments
  • Ambiguous in terms of accountability due to shared responsibility for AI governance between IT, security, developers, business teams, and third-party providers
  • Limited in end-to-end oversight, leaving gaps that stretch from the initial prompt all the way through to the downstream impact of an agent's actions

Securing AI demands more than simple prompt filtering or static policy enforcement. It requires understanding intent, behavior, and context across both human and AI activity.

The next phase of cybersecurity: securing AI

To safely and responsibly adopt AI at scale, organizations need a new operational model for cybersecurity that’s capable of:

• Understanding AI behavior

• Identifying risk in real time

• Maintaining governance without slowing innovation

The CSO of a $10 billion municipal utility organization described the challenge with precision: “We have to move at the speed of innovation and risk, because both are accelerating faster than ever.”

Embrace AI with confidence with Darktrace / SECURE AI

Darktrace has introduced Darktrace / SECURE AI™, a new product within the Darktrace ActiveAI Security Platform™  ,designed to provide enterprise-wide security for AI by applying industry leading behavioral analysis to how prompts, agents, and AI systems are used.

Darktrace / SECURE AITM delivers real-time visibility and control across Enterprise and SaaS GenAI prompts, AI agent identities, development and production environments, and Shadow AI - detecting even subtle misuse, misconfiguration, and drift that traditional, rule-based controls simply do not understand. By interpreting context and intent across humans and machines, Darktrace enables organizations to adopt AI at scale without introducing unmanaged risk

What makes this possible is Darktrace’s decade-long maturity and expertise in behavioral understanding and AI-native cybersecurity. Achieved with Self-Learning AI that has been proven across more than 10,000 organizations, Darktrace understands what “normal” looks like for a business, across its users, systems, and now AI, so that meaningful deviations can be detected and acted on before they become incidents.

With one CISO describing Darktrace’s Self-Learning AI as “a leap forward compared to other tools” and another as a “force multiplier,” the technology can interpret ambiguous interactions, understand how access accumulates over time, and recognize when behavior, human or machine, begins to drift.

“Strategically, we’re looking to gain more visibility into how AI is operating across the environment and achieve greater control over what AI should be allowed to access and do,” shared the CISO at a private fund administrator.  

“What I’ve seen from Darktrace / SECURE AI is extremely promising. I have tremendous confidence in Darktrace’s vision for where this is headed and its ability to execute on this new solution.”

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June 29, 2026

How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

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How Darktrace Transformed Cybersecurity at Our Health Center: A CIO’s Perspective

In my role as CIO, I bring years of experience leading IT for healthcare organizations. I’ve seen firsthand the unique cybersecurity challenges that nonprofit health centers face: limited budgets, small IT teams, and the constant pressure to prioritize patient care over technology investments. Yet, the threat landscape for health is relentless, and the stakes for protecting patient data and ensuring operational continuity have never been higher. It’s a balancing act.

The search for a better solution

Like many nonprofits, organizations I work at start with Microsoft’s security stack. The discounted pricing for nonprofits makes it an obvious choice, and Microsoft Defender provided a solid foundation for endpoint and email security. However, I quickly realized that relying on a single vendor, even one as robust as Microsoft, left gaps in our defenses. Cybersecurity is never one-size-fits-all, which is why my preference was to layer an additional solution on top of our native security to improve our security posture.

Teams needed a solution that could layer seamlessly on top of Microsoft, without adding complexity or draining limited resources. That’s when I found Darktrace. I had heard of their reputation after seeing how other organizations used Darktrace to secure their infrastructure and was impressed by their AI-native, agentless approach and agreed to a proof of value (POV).

Our goal was to elavate Microsoft with an additional layer of intelligence- one that could seamlessly integrate, operate autonomously, and support a small team without increasing overhead. We turned to Darktrace because its AI-native, agentless approach offered a fundamentally different way to detect and respond to threats, learning our environment in real time and filling gaps that traditional tools can miss. With a quick POV, we were able to validate how effectively Darktrace works alongside Microsoft to deliver a more complete and resilient security architecture.

Why Darktrace stood out

From the start, Darktrace differentiated itself in several critical ways:

  • Deep visibility: Unlike other solutions that rely simply on host-based monitoring with endpoint agents, Darktrace operates passively at the network layer and integrates via APIs for email and identity security. This gave full visibility into network traffic that we previously didn’t have, going beyond our existing endpoint-based tools without adding additional maintenance overhead for our small IT team.
  • AI-native from the ground up: Darktrace wasn’t just layering AI on top of an existing product; it was built with AI at its core. Their autonomous detection and response to threats immediately reduced the need for constant human supervision. In a world where cyber-attacks are increasingly sophisticated and subtle, having an AI that learns our environment and adapts in real time is invaluable.
  • Comprehensive coverage: We started with a POV focused on email security, but quickly expanded to full deployment across our entire infrastructure. Darktrace’s products now protect our email, network, and identity layers, providing visibility and defense against lateral movement and abnormal behavior that traditional tools often miss.

Integration and workflow: Smooth and simple

One of the most impressive aspects of Darktrace is how easy it was to integrate into an existing environment. For network security, it was as simple as plugging an appliance into our top-of-rack switch – no downtime, no complex configuration. For email and identity, API integrations meant we could be up and running in hours, not weeks.

This simplicity extended to day-to-day operations. Our IT team received regular security reports, and any time we had questions or needed to adjust policies, Darktrace’s support team was there with white-glove service. Their responsiveness- even in the middle of the night- gave us confidence that we had true partners, not just a vendor.

Real-world impact: Threats stopped, time saved

The results spoke for themselves. During the time with Darktrace, I did not experience any security incidents. The team slept better at night knowing that Darktrace was monitoring for anomalies and proactively blocking suspicious activity, alerting us even before we noticed anything was wrong.

A memorable example was during an Electronic Health Record (EHR) upgrade, when my team forgot to adjust the policy in advance. Darktrace’s autonomous response was so effective that it blocked our upgrade activities- proof that nothing, not even internal changes, could slip by unnoticed. This level of vigilance meant that ransomware, data exfiltration attempts, or insider threats would be detected and contained before causing harm.

While I can’t share specific ROI numbers, the value was clear: we’ve avoided costly breaches, reduced the time spent investigating alerts, and eliminated the performance drag of agent-based tools. With Darktrace layered on top of Microsoft, I’ve hit the right balance of maximum protection with minimal spending. The cost of Darktrace / EMAIL was competitive, especially when factoring in the included Managed Detection and Response (MDR) service, which provides expert human oversight on top of the AI.

Key differentiators over the competition

  • Extending visibility beyond the endpoint: Traditional host-based monitoring solutions, such as EDR, play a critical role in securing individual devices. By adding a network detection and response (NDR) layer, we gained visibility into activity across our wider digital environment, surfacing threats that move laterally, operate between devices, or bypass endpoint controls. Darktrace also stood out for its ability to learn our normal patterns of behavior and identify subtle deviations in real time, not just known indicators of compromise. Because this is delivered through passive, non-disruptive monitoring, we were able to strengthen our defenses without adding complexity or impacting performance.
  • Layered security without complexity: Darktrace elevated our Microsoft foundation without creating conflicts or requiring us to disable existing protections. This layered approach maximized our security posture without adding operational burden.
  • Expert partnership: Beyond technology, Darktrace’s team acted as true partners, guiding us through deployment, providing ongoing support, and helping us interpret findings. This partnership was as valuable as the technology itself.

Advice for other nonprofits

If you’re an IT leader in a nonprofit, my advice is simple: look for solutions that are easy to deploy, intelligent in their response, and cost-effective. Don’t settle for more endpoint based tools that overlap with what you already have. Seek out a layered approach that covers your blind spots – especially at the network and email layers- at a price point that suits your organization.

Most importantly, don’t be afraid to evaluate new solutions. Even if you’re inundated with vendor pitches, you owe it to your organization to explore options that could save you time, money, and sleepless nights.

For organizations I work at, combining Microsoft’s security stack with Darktrace’s AI-native, platform struck the right balance between protection and practicality. We gained enterprise-grade security without sacrificing performance or stretching our budget. In the end, that meant more resources for what matters most: delivering care to our patients. If you’re facing similar challenges, I encourage you to consider how Darktrace could transform your security posture, and give your team the peace of mind they deserve.

For the organization I work in, combining Microsoft with Darktrace delivered a clear step-change in our security posture. Microsoft provided the foundation, while Darktrace’s behavioral intelligence added visibility into the unknown, surfacing emerging threats based on deviations in real-time activity, not just known indicators.

The result was enterprise-grade protection without added overhead, allowing us to stay focused on patient outcomes, not security operations. For organizations facing similar pressures, this layered approach offers a smarter, more efficient path to securing modern environments.

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About the author
Mice Chen
Chief Information Security Officer
Your data. Our AI.
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