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December 7, 2021

Conti Ransomware Strategies in Modern Cybercrime

Uncover the strategies behind the Conti ransomware gang's double extortion methods and what it means for businesses facing cyber threats.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations
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07
Dec 2021

In a previous blog, we outlined how the Ryuk ransomware strain developed by Russian hacking group ‘Wizard Spider’ has fallen into the hands of small-time cyber criminals.

Wizard Spider – who allegedly operate with support from the Russian government and remain under investigation by the FBI and Interpol – adopted Ryuk ransomware’s successor ‘Conti’ in 2020. Conti affects all Windows operating systems and has been involved in more than 400 incidents. Wizard Spider were soon rebranded in cyber press as the ‘Conti Ransomware Gang’, though the group does not necessarily see itself as a ‘gang’. It prefers to present itself as a business.

The ransomware bubble

Ransomware has become a multibillion-dollar industry – and the Conti Ransomware Gang reportedly made up 15% of it in 2020. With this scale of income, groups like Conti find themselves adopting some crude imitations of legitimate business practice. This corporate mimicry dictates that their victims be called ‘customers’, their extortion attempts ‘negotiations’ and their criminal peers ‘affiliates’. They even publish ‘press releases’ via a dedicated Dark Web site.

The gang’s Ransomware-as-a-Service ‘business model’ consists of employing affiliates, training them in Conti ransomware’s deployment and management, and then taking 30% of the profits themselves. With exact profits known only to the malware writers and not the affiliates, however, the percentage Conti takes is often much higher than the 30% they claim.

There may not be checks and regulations in place to address fraud in the cyber underworld, but one business complication which Conti have not been able to escape is that of the disgruntled employee.

Unhappy with the malpractice of their superiors, an underpaid affiliate leaked the Conti Ransomware Gang’s training materials and the IP addresses for their Cobalt Strike C2 servers in August 2021, declaring, “they recruit suckers and divide the money among themselves”.

Meanwhile, the US Government has also been taking action to try to disrupt the profit margins of groups like the Conti Ransomware Gang, going as far as to impose sanctions on cryptocurrency exchanges seen as facilitating ransomware transactions. However, leaks and legislation have proved far from fatal for Conti.

The reality is that these actions have not lost the Conti Ransomware Gang any of its so-called “customers”, and where there are customers there is profit. Any individual or organization entrusting their cyber security to conventional, rules-based measures is in their target market.

Darktrace’s AI recently detected a Conti attack conducted along the lines of one of the methods outlined in the August leak. The target organization – a US transportation company – was trialing Darktrace but, without Darktrace’s Autonomous Response set in active mode, the attack was allowed to go ahead. In examining how it progressed, however, it should become clear not only how threatening double extortion ransomware attacks like this one can be, but also how effectively they can be stopped by Darktrace at each stage of the attack.

Figure 1: Timeline of the attack

Conti Ransomware Gang diversifies the ransomware playbook

A single uninstalled Microsoft patch had left the target organization with dangerous ProxyShell vulnerabilities. Conti exploited these vulnerabilities, quickly gaining the rights to remotely execute Exchange PowerShell commands on the company’s server and steadily broadened its presence within the digital environment. This is a relatively new approach for the Conti Ransomware Gang, who previously relied upon phishing attacks and firewall exploits. By diversifying its approach, it stays ahead of patches and intelligence.

Two weeks after the initial breach, C2 connections were made to an unusual endpoint located in Finland using an SSL client which appeared innocuous but was 100% rare for the organization. Had Autonomous Response been set in active mode, Darktrace would have shut the connections down at this very early stage.

The IP address of this suspicious endpoint has since been identified as a Conti IoC (Indicator of Compromise), allowing it to be incorporated into rules-based security solutions. This would have done little good for the company in question, however, which was breached weeks before this intelligence was made available.

As Conti continued to conduct internal reconnaissance and move laterally through the company’s digital environment, Darktrace detected further unusual activity. The suspicious Finnish endpoint then employed new ‘Living off the Land’ techniques, installing the usually legitimate tools AnyDesk and Cobalt Strike onto various parts of the environment.

A series of SSL connections were made to AnyDesk endpoints and external hosts, one of which lasted 95 hours, indicating an active remote session conducted by one of Conti’s affiliates. At this stage, Darktrace had 10 distinct reasons to suspect an imminent attack.

Conti News: Closing the deal with double extortion ransomware

Double extortion has become the Conti Ransomware Gang’s new favourite sales tactic. If you refuse to pay its ransom, Conti will not only take your most important files from you, but also exfiltrate and publish them using its dedicated ‘Conti News’ website, or sell them directly to your competitors.

Having expanded their reach across the transport company’s network, the Conti affiliate began rapidly exfiltrating large quantities of company data to Conti’s preferred cloud storage site, MEGA. Over four days, more than 3TB of data was uploaded, and then encrypted.

To avoid detection by a human security team, encryption was launched at close to midnight – Conti’s ‘business’ does not respect business hours. When the company’s security team returned to work the next day, they were met with a ransom note.

This attack was able to progress because Darktrace was only being trialed at this stage and was therefore allowed to detect threats but not to take action against them. With Autonomous Response employed in active mode, this ransomware attack would have ended in the very early stages, when Darktrace detected its first suspicious connections.

Nonetheless, the Cyber AI Analyst was able to investigate and connect the dots of the attack automatically, making the organization’s remediation efforts drastically quicker and easier than they would have been without even this partial Darktrace deployment.

Figure 2: Cyber AI Analyst generated this incident report following the initiation of data exfiltration

How the Conti Ransomware Gang evades cyber intelligence

Security systems that rely on human intelligence to detect threats fit Conti’s ideal customer profile perfectly. By adapting and diversifying their approach, moving from Ryuk to Conti, and from spear phishing and firewall exploits to this new ProxyShell approach, Conti stay ahead of regulations and hold on to their vulnerable customer base.

Even if the Conti Ransomware Gang is brought down by leaks or legislation, other groups will rise to fill the gap in the market, eager for their own cut of the illicit gains. If these groups are to be truly stopped, they must be made unprofitable.

The US government has tried to do this by imposing fines upon ransom payers, but companies still often consider the losses involved in not recovering their data too great. As I have argued previously, ‘to pay or not to pay,’ is not the question we should be asking.

If you’re deciding whether to pay or not to pay, you’re already too far down the line. Darktrace stops groups like Conti at the first encounter. As this case has shown, Darktrace’s Self-Learning AI is able to identify threats weeks before human analysts and threat intelligence can do the same, and neutralize them at every stage of an attack with Autonomous Response.

Thanks to Darktrace analyst Sam Lister for his insights on the above threat find.

Darktrace model detections:

  • Device / Long Agent Connection to New Endpoint
  • Device / ICMP Address Scan
  • Anomalous Connection / SMB Enumeration
  • Anomalous Server Activity / Outgoing from Server
  • Compromise / Beacon to Young Endpoint
  • Anomalous Server Activity / Rare External from Server
  • Compromise / Fast Beaconing to DGA
  • Compromise / SSL or HTTP Beacon
  • Compromise / Sustained SSL or HTTP Increase
  • Compromise / Beacon for 4 Days
  • Anomalous Connection / Multiple HTTP POSTs to Rare Hostname
  • Unusual Activity / Enhanced Unusual External Data Transfer
  • Anomalous Connection / Data Sent to Rare Domain
  • Anomalous Connection / Uncommon 1 GiB Outbound
  • Compliance / SMB Drive Write
  • Anomalous File / Internal / Additional Extension Appended to SMB File
  • Anomalous Connection / Suspicious Read Write Ratio
  • Anomalous Connection / Suspicious Read Write Ratio and Unusual SMB
  • Anomalous Connection / Sustained MIME Type Conversion
  • Unusual Activity / Anomalous SMB Move & Write
  • Unusual Activity / Unusual Internal Data Volume as Client or Server
  • Device / Suspicious File Writes to Multiple Hidden SMB Shares
  • Compromise / Ransomware / Suspicious SMB Activity
  • Anomalous File / Internal / Unusual SMB Script Write
  • Anomalous File / Internal / Masqueraded Executable SMB Write
  • Device / SMB Lateral Movement
  • Device / Multiple Lateral Movement Model Breaches

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations

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Email

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March 24, 2026

Darktrace Unites Human Behavior and Threat Detection Across Email, Slack, Teams, and Zoom

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The communication attack surface is expanding

Modern attackers no longer focus solely on inboxes, they target people and the productivity systems where work actually happens. Meanwhile, the boundary between internal and external usage of tools is becoming blurrier everyday – turning the entire workplace into the attack surface. In 2025, identity compromise emerged as the single most consistent threat across the global threat landscape, as observed by Darktrace research across our entire customer base. Over 70% of incidents in the US involved SaaS/M365 account compromise and phishing or email-based social engineering, making credential abuse the single most effective initial access vector.

Despite this upward trend, investment in existing security awareness training (SAT) isn’t moving the needle on reducing risk. 84% of organizations still measure success through completion rates1, even though completion of standard training correlates with less than 2% real improvement in risky behavior.2 By prioritizing completion, organizations reward time spent rather than meaningful engagement, yet time in training doesn’t translate to retention or real-world decision-making. This compliance-first approach has left the workforce unprepared for the threats they actually face.

At the same time, attacks have evolved. Highly personalized, AI-generated campaigns now move fluidly across email, Slack, Teams, Zoom, and beyond, blending channels and even targeting systems directly through techniques like prompt injection. This new reality demands a different approach: one that treats people and the tools they use as a single ecosystem, where behavior and detection continuously inform and strengthen each other.

Only an adaptive communication security system can keep pace with the speed, creativity, and cross channel nature of today’s threats. 

Ushering in the adaptive era of workplace security

With this release, Darktrace brings together our new behavior-driven training solution with email detection, cross-channel visibility, and platform-level insights. Powered by Self-Learning AI, it delivers protection across both people and the communication tools they rely on every day, including email, Slack, Teams, and Zoom.

Each component learns from the others – training adapts to real user behavior, detection evolves across channels, and response is continuously refined – creating a powerful feedback loop that strengthens resilience and improves accuracy against today’s AI-driven threats.

Introducing: Unified training and email security for a self-improving email defense

Our brand new product, Darktrace / Adaptive Human Defense, closes the gap between human behavior and email security to continuously strengthen both people and defenses. Each user receives personalized training that adapts to their own inbox activity and skill level, with learning delivered directly within the flow of their day-to-day email interactions.

By learning from each user’s interactions with security training, it adapts security responses, creating a closed-loop system where training reinforces detection and detection informs training. Let’s look at some of the benefits.

  • Reduce successful phishing at the source with contextual Just in Time coaching: Contextual coaching appears directly in real email threads the moment risky behavior is detected, so habits change where mistakes actually happen. Configurable triggers and group policies target the right users, reducing repeated errors and administrative overhead.
  • Adaptive phishing simulations that progress automatically with each user: Embedded simulations vary in their degree of realism, from generic phishing to generative AI-enabled spear phishing. Users progress through the difficulty levels based on their performance to give an accurate picture of their phishing preparedness.  
  • Native email security integration turns human behavior into quantified risk: The native email security integration allows engagement, links clicked, and question success signals to flow back into / EMAIL recipes and models, so detection and response adapt automatically as users learn.  
  • Actionable risk and trend analytics beyond completion rates: Analytics that surface repeat offenders, high-value targets, and measurable exposure, moving beyond completion metrics to give leaders actionable insights tied to real behavior.

Learn more about / Adaptive Human Defense in the product solution brief.

Industry-first cross-channel full-message analysis for email, Slack, Teams, and Zoom

Darktrace now brings full-message analysis to Email, Slack, Teams, Zoom, and even generative AI prompts. The same leading behavioral analysis from EMAIL extends to every message, tracing intent, tone, relationships, and conversation flow across all communication activity for a complete understanding of every user interaction.

By correlating messaging and collaboration activity with email and account environments, cross-channel analysis reveals multi-domain attack paths and follows both users and threats as a single, continuous narrative – delivering better context to improve detection across the entire organization.

  • Eliminate cross-channel blind spots: Detect phishing, malware, account takeovers, and conversational manipulation across email and collaboration platforms, so attackers can’t exploit Slack, Teams, or Zoom as a new entry point. Unified behavioral analysis gives security teams a coherent, single view, for no more fragmented, channel-specific gaps.
  • Spot generative AI prompt injection attacks before they manipulate assistants: Dedicated models surface threats targeting corporate AI assistants – like ShadowLeak and Hashjack – before they can silently manipulate workflows, reducing risk before static filters catch up.

Learn more about Darktrace’s messaging security offering in the product solution brief.

Industry-first DMARC with bi-directional ASM and email security integration

Darktrace transforms domain protection by linking DMARC, attack surface intelligence, and email security into a single, continuously evolving workflow. Instead of treating domain authentication and exposure as separate tasks, this unified approach shows not just where domains are vulnerable, but how attackers are actively exploiting them.

  • Fix authentication weaknesses faster: SPF, DKIM, DMARC configurations, and external exposure data are analyzed together, giving teams clear guidance to correct weaknesses before they can be abused. Deep bidirectional integration with attack surface intelligence reduces impersonation risk at the source.
  • Accelerate email investigations: DMARC context is embedded directly into email workflows, enriching triage with authentication posture, internal/external sender lists, and seamless pivots between email and domain intelligence for faster, more accurate investigations.

Committed to innovation

These updates are part of a broader Darktrace release, which also includes:

Join our Live Launch Event on April 14, 2026.

Join us for an exclusive announcement event where Darktrace, the leader in AI-native cybersecurity, will be announcing our latest innovations, including  a demo of our new product / Adaptive Human Defense, an exclusive conversation with a Darktrace customer, and a deep dive into the Darktrace ActiveAI Security Portal.  

Register here.

References

[1] 84% of organizations still measure security awareness training success through completion rates, a vanity metric with no correlation to behavior change. (Source:  NIST Awareness Effectiveness Study, Forrester 2025)

[2] 'Limited benefit from embedded phishing training. Using randomized controlled trials and statistical modeling, embedded training provides a statistically-significant reduction in average failure rate, but of only 2%.' Ho, G., Mirian, A., Luo, E., Tong, K., Lee, E., Liu, L., Longhurst, C. A., Dameff, C., Savage, S., & Voelker, G. M. (2025). Understanding the Efficacy of Phishing Training in Practice. Proceedings of the 2025 IEEE Symposium on Security and Privacy.

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About the author
Carlos Gray
Senior Product Marketing Manager, Email

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OT

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March 25, 2026

Advancing OT Security with Architecture Visibility, Operational Reporting, and Industrial Context

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The challenge of operational understanding in complex OT environments

Most industrial organizations today already have some level of asset visibility. The bigger challenge is maintaining a trusted, shared understanding of the environment as it evolves. OT teams still frequently rely on static diagrams, spreadsheets, and manually maintained documentation because these are often the only artifacts trusted by auditors, leadership, and engineering teams. However, these references quickly become outdated as environments change.

At the same time, compliance expectations continue to increase, particularly around IEC-62443 aligned programs. Producing defensible security evidence often requires teams to manually assemble reports across multiple tools while still debating asset inventories and classifications. This creates operational overhead and reduces confidence during audits, risk reviews, and incident response situations.

Advancing operational OT security with Darktrace / OT

Darktrace / OT's latest updates focus on helping industrial organizations close this operational gap by strengthening how OT security platforms support real workflows. This release enhances Operational Overview with architecture visibility, improves how industrial assets are represented, and introduces structured reporting capabilities aligned to governance needs.

Together, these improvements help organizations maintain a more reliable operational picture of their environments while reducing manual effort associated with documentation, reporting, and asset validation.

Native OT architecture visibility inside Operational Overview

Understanding how industrial environments are structured is critical during investigations and risk reviews, yet architecture diagrams are typically maintained outside security platforms and quickly fall out of sync with operational changes. This disconnect makes it harder for OT, IT, and security teams to maintain a shared understanding of their environments when incidents occur.

Darktrace / OT introduces native OT architecture diagrams directly within Operational Overview, allowing teams to maintain a live representation of how OT assets and systems relate to each other inside the same platform used for monitoring and investigations.

These updates help organizations:

  • Maintain a shared architectural understanding across OT, IT, and security teams
  • Improve investigation context by understanding how systems relate operationally
  • Reduce reliance on static diagrams that quickly become outdated

Improving OT governance with operational asset and compliance reporting

Accurate reporting remains a major operational challenge for industrial organizations, particularly when security posture must be demonstrated to auditors, regulators, and leadership. Many OT teams still rely on manual screenshots, spreadsheets, or fragmented exports to show asset inventories and compliance alignment.

Darktrace / OT introduces structured OT asset reporting and IEC-62443-3-3 compliance reporting directly from Operational Overview. These capabilities allow organizations to generate consistent, repeatable outputs based on continuously observed OT environments rather than manually assembled documentation.

These updates help customers:

  • Reduce manual compliance effort through automated IEC-62443 reporting aligned to live OT data
  • Support governance workflows with structured OT asset and architecture reporting
  • Improve audit readiness with consistent reporting aligned to operational security posture

Expanding industrial context through improved asset representation and protocol coverage

Industrial environments rely on diverse technologies spanning manufacturing systems, power and utilities infrastructure, healthcare devices, and Industrial IoT deployments. Maintaining strong visibility across these environments requires both accurate device representation and deeper protocol understanding.

Darktrace / OT strengthens industrial context through expanded ICS and IoMT device classification alongside broader industrial protocol coverage. These improvements help organizations better understand specialized devices and communications across sectors such as manufacturing, energy, healthcare, and Industrial IoT.

These enhancements enable organizations to:

  • Improve visibility into specialized ICS, IoMT, and industrial infrastructure devices
  • Strengthen monitoring across sector-specific industrial communications in manufacturing, utilities, and IIoT environments
  • Increase confidence in detection across complex and evolving industrial technology estates

Supporting practical OT security outcomes for industrial organizations

Darktrace / OT continues our focus on delivering capabilities that help industrial organizations operationalize security rather than simply deploy tools. By improving architecture understanding, strengthening asset representation, and supporting governance reporting, this release helps organizations manage OT security with greater confidence.

As industrial environments continue to evolve, organizations need more than visibility. They need the ability to maintain trusted operational understanding and demonstrate security readiness without increasing operational friction. This release reflects Darktrace’s continued commitment to supporting the priorities that matter most in OT: safety, uptime, and resilience.

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About the author
Pallavi Singh
Product Marketing Manager, OT Security & Compliance
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