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October 18, 2022

Kill Chain Insights: Detecting AutoIT Malware Compromise

Discover how AutoIt malware operates and learn strategies to combat this emerging threat in our latest blog post.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Joel Davidson
Cyber Analyst
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18
Oct 2022

Introduction 

Good defence is like an onion, it has layers. Each part of a security implementation should have checks built in so that if one wall is breached, there are further contingencies. Security aficionados call this ‘defence in depth’, a military concept introduced to the cyber-sphere in 2009 [1]. Since then, it has remained a central tenet when designing secure systems, digital or otherwise [2]. Despite this, the attacker’s advantage is ever-present with continued development of malware and zero-day exploits. No matter how many layers a security platform has, how can organisations be expected to protect against a threat they do not know or even understand? 

Take the case of one Darktrace customer, a government-contracted manufacturing company located in the Americas. This company possesses a modern OT and IT network comprised of several thousand devices. They have dozens of servers, a few of which host Microsoft Exchange. Every week, these few mail servers receive hundreds of malicious payloads which will ultimately attempt to make their way into over a thousand different inboxes while dodging different security gateways. Had the RESPOND portion of Darktrace for Email been properly enabled, this is where the story would have ended. However, in June 2022 an employee made an instinctual decision that could have potentially cost the company its time, money, and reputation as a government contractor. Their crime: opening an unknown html file attached to a compelling phishing email. 

Following this misstep, a download was initiated which resulted in compromise of the system via vulnerable Microsoft admin tools from endpoints largely unknown to conventional OSINT sources. Using these tools, further malicious connectivity was accomplished before finally petering out. Fortunately, their existing Microsoft security gateway was up to date on the command and control (C2) domains observed in this breach and refused the connections.

Darktrace detected this activity at every turn, from the initial email to the download and subsequent attempted C2. Cyber AI Analyst stitched the events together for easy understanding and detected Indicators of Compromise (IOCs) that were not yet flagged in the greater intelligence community and, critically, did this all at machine speed. 

So how did the attacker evade action for so long? The answer is product misconfiguration - they did not refine their ‘layers’.  

Attack Details

On the night of June 8th an employee received a malicious email. Darktrace detected that this email contained a html attachment which itself contained links to endpoints 100% rare to the network. This email also originated from a never-before-seen sender. Although it would usually have been withheld based on these factors, the customer’s Darktrace/Email deployment was set to Advisory Mode meaning it continued through to the inbox. Late the next day, this user opened the attachment which then routed them to the 100% rare endpoint ‘xberxkiw[.]club’, a probable landing page for malware that did not register on OSINT available at the time.

Figure 1- Popular OSINT VirusTotal showing zero hits against the rare endpoint 

Only seconds after reaching the endpoint, Darktrace detected the Microsoft BITS user agent reaching out to another 100% rare endpoint ‘yrioer[.]mikigertxyss[.]com’, which generated a DETECT/Network model breach, ‘Unusual BITS Activity’. This was immediately suspicious since BITS is a deprecated and insecure windows admin tool which has been known to facilitate the movement of malicious payloads into and around a network. Upon successfully establishing a connection, the affected device began downloading a self-professed .zip file. However, Darktrace detected this file to be an extension-swapped .exe file. A PCAP of this activity can be seen below in Figure 2.

Figure 2- PCAP highlighting BITs service connections and false .zip (.exe) download

This activity also triggered a correlating breach of the ‘Masqueraded File Transfer’ model and pushed a high-fidelity alert to the Darktrace Proactive Threat Notification (PTN) service. This ensured both Darktrace and the customer’s SOC team were alerted to the anomalous activity.

At this stage the local SOC were likely beginning their triage. However further connections were being made to extend the compromise on the employee’s device and the network. The file they downloaded was later revealed to be ‘AutoIT3.exe’, a default filename given to any AutoIt script. AutoIt scripts do have legitimate use cases but are often associated with malicious activity for their ability to interact with the Windows GUI and bypass client protections. After opening, these scripts would launch on the host device and probe for other weaknesses. In this case, the script may have attempted to hunt passwords/default credentials, scan the local directory for common sensitive files, or scout local antivirus software on the device. It would then share any information gathered via established C2 channels.  

After the successful download of this mismatched MIME type, the device began attempting to further establish C2 to the endpoint ‘dirirxhitoq[.]kialsoyert[.]tk’. Even though OSINT still did not flag this endpoint, Darktrace detected this outreach as suspicious and initiated its first Cyber AI Analyst investigation into the beaconing activity. Following the sixth connection made to this endpoint on the 10th of June, the infected device breached C2 models, such as ‘Agent Beacon (Long Period)’ and ‘HTTP Beaconing to Rare Destination’. 

As the beaconing continued, it was clear that internal reconnaissance from AutoIt was not widely achieved, although similar IOCs could be detected on at least two other internal devices. This may represent other users opening the same malicious email, or successful lateral movement and infection propagation from the initial user/device. However comparatively, these devices did not experience the same level of infection as the first employee’s machine and never downloaded any malicious executables. AutoIt has a history of being used to deliver information stealers, which suggests a possible motivation had wider network compromise been successful [3].

Thankfully, after the 10th of June no further exploitation was observed. This was likely due to the combined awareness and action brought by the PTN alerting, static security gateways and action from the local security team. The company were protected thanks to defence in depth.  

Darktrace Coverage

Despite this, the role of Darktrace itself cannot be understated. Darktrace/Email was integral to the early detection process and provided insight into the vector and delivery methods used by this attacker. Post-compromise, Darktrace/Network also observed the full range of suspicious activity brought about by this incursion. In particular, the AI analyst feature played a major role in reducing the time for the SOC team to triage by detecting and flagging key information regarding some of the earliest IOCs.

Figure 3- Sample information pulled by AI analyst about one of the involved endpoints

Alongside the early detection, there were several instances where RESPOND/Network would have intervened however autonomous actions were limited to a small test group and not enabled widely throughout the customer’s deployment. As such, this activity continued unimpeded- a weak layer. Figure 4 highlights the first Darktrace RESPOND action which would have been taken.

Figure 4- Upon detecting the download of a mismatched mime from a rare endpoint, Darktrace RESPOND would have blocked all connections to the rare endpoint on the relevant port in a targeted manner

This Darktrace RESPOND action provides a precise and limited response by blocking the anomalous file download. However, after continued anomalous activity, RESPOND would have strengthened its posture and enforced stronger curbs across the wider anomalous activity. This stronger enforcement is a measure designed to relegate a device to its established norm. The breach which would generate this response can be seen below:

Figure 5- After a prolonged period of anomalous activity, Darktrace RESPOND would have stepped in to enforce the typical pattern of life observed on this device

Although Darktrace RESPOND was not fully enabled, this company had an extra layer of security in the PTN service, which alerted them just minutes after the initial file download was detected, alongside details relevant to the investigation. This ensured both Darktrace analysts and their own could review the activity and begin to isolate and remediate the threat. 

Concluding Insights

Thankfully, with multiple layers in their security, the customer managed to escape this incident largely unscathed. Quick and comprehensive email and network detection, customer alerting and local gateway blocking C2 connections ensured that the infection did not have leeway to propagate laterally throughout the network. However, even though this infection did not lead to catastrophe, the fact that it happened in the first place should be a learning point. 

Had RESPOND/Email been properly configured, this threat would have been stopped before reaching its intended recipients, removing the need to rely on end-users as a security measure. Furthermore, had RESPOND/Network been utilized beyond a limited test group, this activity would have been blocked at every other step of the network-level kill chain. From the anomalous MIME download to the establishment of C2, Darktrace RESPOND would have been able to effectively isolate and quarantine this activity to the host device, without any reliance on slow-to-update OSINT sources. RESPOND allows for the automation of time-sensitive security decisions and adds a powerful layer of defence that conventional security solutions cannot provide. Although it can be difficult to relinquish human ownership of these decisions, doing so is necessary to prevent unknown attackers from infiltrating using unknown vectors to achieve unknown ends.  

In conclusion, this incident demonstrates an effective case study around detecting a threat with novel IOCs. However, it is also a reminder that a company’s security makeup can always be improved. Overall, when building security layers in a company’s ‘onion’, it is great to have the best tools, but it is even greater to use them in the best way. Only with continued refining can organisations guarantee defence in depth. 

Thanks to Connor Mooney and Stefan Rowe for their contributions.

Appendices

Darktrace Model Detections

·      Anomalous File / EXE from Rare External Location 

·      Compromise / Agent Beacon (Long Period) 

·      Compromise / HTTP Beaconing to Rare Destination 

·      Device / Large Number of Model Breaches 

·      Device / Suspicious Domain 

·      Device / Unusual BITS Activity 

·      Enhanced Monitoring: Anomalous File / Masqueraded File Transfer 

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Joel Davidson
Cyber Analyst

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March 11, 2026

NetSupport RAT: How Legitimate Tools Can Be as Damaging as Malware

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What is NetSupport Manager?

NetSupport Manager is a legitimate IT tool used by system administrators for remote support, monitoring, and management. In use since 1989, NetSupport Manager enables users to remotely access and navigate systems across different platforms and operating systems [1].

What is NetSupport RAT?

Although NetSupport Manager is a legitimate tool that can be used by IT and security professionals, there has been a rising number of cases in which it is abused to gain unauthorized access to victim systems. This misuse has become so prevalent that, in recent years, security researchers have begun referring to NetSupport as a Remote Access Trojan (RAT), a term typically used for malware that enables a threat actor to remotely access or control an infected device [2][3][4].

NetSupport RAT activity summary

The initial stages of NetSupport RAT infection may vary depending on the source of the initial compromise. Using tactics such as the social engineering tactic ClickFix, threat actors attempt to trick users into inadvertently executing malicious PowerShell commands under the guise of resolving a non-existent issue or completing a fake CAPTCHA verification [5]. Other attack vectors such as phishing emails, fake browser updates, malicious websites, search engine optimization (SEO) poisoning, malvertising and drive-by downloads are also employed to direct users to fraudulent pages and fake reCAPTCHA verification checks, ultimately inducing them to execute malicious PowerShell commands [5][6][7]. This leads to the successful installation of NetSupport Manager on the compromised device, which is often placed in non-standard directories such as AppData, ProgramData, or Downloads [3][8].

Once installed, the adversary is able to gain remote access to the affected machine, monitor user activity, exfiltrate data, communicate with the command-and-control (C2) server, and maintain persistence [5]. External research has also highlighted that post-exploitation of NetSupport RAT has involved the additional download of malicious payloads [2][5].

Attack flow diagram highlighting key events across each phase of the attack phase
Figure 1: Attack flow diagram highlighting key events across each phase of the attack phase [2][5].

Darktrace coverage

In November of 2025, suspicious behavior indicative of the malicious abuse of NetSupport Manager was observed on multiple customers across Europe, the Middle East, and Africa (EMEA) and the Americas (AMS).

While open-source intelligence (OSINT) has reported that, in a recent campaign, a threat actor impersonated government entities to trick users in organizations in the Information Technology, Government and Financial Services sectors in Central Asia into downloading NetSupport Manager [8], approximately a third of Darktrace’s affected customers in November were based in the US while the rest were based in EMEA. This contrast underscores how widely NetSupport Manager is leveraged by threat actors and highlights its accessibility as an initial access tool.  

The Darktrace customers affected were in sectors including Information and Communication, Manufacturing and Arts, entertainment and recreation.

The ClickFix social engineering tactic typically used to distribute the NetSupport RAT is known to target multiple industries, including Technology, Manufacturing and Energy sectors [9]. It also reflects activity observed in the campaign targeting Central Asia, where the Information Technology sector was among those affected [8].

The prevalence of affected Education customers highlights NetSupport’s marketing focus on the Education sector [10]. This suggests that threat actors are also aware of this marketing strategy and have exploited the trust it creates to deploy NetSupport Manager and gain access to their targets’ systems. While the execution of the PowerShell commands that led to the installation of NetSupport Manager falls outside of Darktrace's purview in cases identified, Darktrace was still able to identify a pattern of devices making connections to multiple rare external domains and IP addresses associated with the NetSupport RAT, using a wide range of ports over the HTTP protocol. A full list of associated domains and IP addresses is provided in the Appendices of this blog.

Although OSINT identifies multiple malicious domains and IP addresses as used as C2 servers, signature-based detections of NetSupport RAT indicators of compromise (IoCs) may miss broader activity, as new malicious websites linked to the RAT continue to appear.

Darktrace’s anomaly‑based approach allows it to establish a normal ‘pattern of life’ for each device on a network and identify when behavior deviates from this baseline, enabling the detection of unusual activity even when it does not match known IoCs or tactics, techniques and procedures (TTPs).

In one customer environment in late 2025, Darktrace / NETWORK detected a device initiating new connections to the rare external endpoint, thetavaluemetrics[.]com (74.91.125[.]57), along with the use of a previously unseen user agent, which it recognized as highly unusual for the network.

Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.
Figure 2: Darktrace’s detection of HTTP POST requests to a suspicious URI and new user agent usage.

Darktrace identified that user agent present in connections to this endpoint was the ‘NetSupport Manager/1.3’, initially suggesting legitimate NetSupport Manager activity. Subsequent investigation, however, revealed that the endpoint was in fact a malicious NetSupportRAT C2 endpoint [12]. Shortly after, Darktrace detected the same device performing HTTP POST requests to the URI fakeurl[.]htm. This pattern of activity is consistent with OSINT reporting that details communication between compromised devices and NetSupport Connectivity Gateways functioning as C2 servers [11].

Conclusion

As seen not only with NetSupport Manager but with any legitimate or open‑source software used by IT and security professionals, the legitimacy of a tool does not prevent it from being abused by threat actors. Open‑source software, especially tools with free or trial versions such as NetSupport Manager, remains readily accessible for malicious use, including network compromise. In an age where remote work is still prevalent, validating any anomalous use of software and remote management tools is essential to reducing opportunities for unauthorized access.

Darktrace’s anomaly‑based detection enables security teams to identify malicious use of legitimate tools, even when clear signatures or indicators of compromise are absent, helping to prevent further impact on a network.


Credit to George Kim (Analyst Consulting Lead – AMS), Anna Gilbertson (Senior Cyber Analyst)

Edited by Ryan Traill (Analyst Content Lead)

Appendices

Darktrace Model Alerts

·       Compromise / Suspicious HTTP and Anomalous Activity

·       Compromise / New User Agent and POST

·       Device / New User Agent

·       Anomalous Connection / New User Agent to IP Without Hostname

·       Anomalous Connection / Posting HTTP to IP Without Hostname

·       Anomalous Connection / Multiple Failed Connections to Rare Endpoint

·       Anomalous Connection / Application Protocol on Uncommon Port

·       Anomalous Connection / Multiple HTTP POSTs to Rare Hostname

·       Compromise / Beaconing Activity To External Rare

·       Compromise / HTTP Beaconing to Rare Destination

·       Compromise / Agent Beacon (Medium Period)

·       Compromise / Agent Beacon (Long Period)

·       Compromise / Quick and Regular Windows HTTP Beaconing

·       Compromise / Sustained TCP Beaconing Activity To Rare Endpoint

·       Compromise / POST and Beacon to Rare External

Indicators of Compromise (IoCs)

Indicator           Type     Description

/fakeurl.htm URI            NetSupportRAT C2 URI

thetavaluemetrics[.]com        Connection hostname              NetSupportRAT C2 Endpoint

westford-systems[.]icu            Connection hostname              NetSupportRAT C2 Endpoint

holonisz[.]com                Connection hostname              NetSupportRAT C2 Endpoint

heaveydutyl[.]com      Connection hostname              NetSupportRAT C2 Endpoint

nsgatetest1[.]digital   Connection hostname              NetSupportRAT C2 Endpoint

finalnovel[.]com            Connection hostname              NetSupportRAT C2 Endpoint

217.91.235[.]17              IP             NetSupportRAT C2 Endpoint

45.94.47[.]224                 IP             NetSupportRAT C2 Endpoint

74.91.125[.]57                 IP             NetSupportRAT C2 Endpoint

88.214.27[.]48                 IP             NetSupportRAT C2 Endpoint

104.21.40[.]75                 IP             NetSupportRAT C2 Endpoint

38.146.28[.]242              IP             NetSupportRAT C2 Endpoint

185.39.19[.]233              IP             NetSupportRAT C2 Endpoint

45.88.79[.]237                 IP             NetSupportRAT C2 Endpoint

141.98.11[.]224              IP             NetSupportRAT C2 Endpoint

88.214.27[.]166              IP             NetSupportRAT C2 Endpoint

107.158.128[.]84          IP             NetSupportRAT C2 Endpoint

87.120.93[.]98                 IP             Rhadamanthys C2 Endpoint

References

  1. https://mspalliance.com/netsupport-debuts-netsupport-24-7/
  2. https://blogs.vmware.com/security/2023/11/netsupport-rat-the-rat-king-returns.html
  3. https://redcanary.com/threat-detection-report/threats/netsupport-manager/
  4. https://www.elastic.co/guide/en/security/8.19/netsupport-manager-execution-from-an-unusual-path.html
  5. https://rewterz.com/threat-advisory/netsupport-rat-delivered-through-spoofed-verification-pages-active-iocs
  6. https://thehackernews.com/2025/11/new-evalusion-clickfix-campaign.html
  7. https://corelight.com/blog/detecting-netsupport-manager-abuse
  8. https://thehackernews.com/2025/11/bloody-wolf-expands-java-based.html
  9. https://unit42.paloaltonetworks.com/preventing-clickfix-attack-vector
  10. https://www.netsupportsoftware.com/education-solutions
  11. https://www.esentire.com/blog/unpacking-netsupport-rat-loaders-delivered-via-clickfix
  12. https://threatfox.abuse.ch/browse/malware/win.netsupportmanager_rat/
  13. https://www.virustotal.com/gui/url/5fe6936a69c786c9ded9f31ed1242c601cd64e1d90cecd8a7bb03182c47906c2

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About the author
George Kim
Analyst Consulting Lead – AMS

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March 5, 2026

Inside Cloud Compromise: Investigating Attacker Activity with Darktrace / Forensic Acquisition & Investigation

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Investigating Cloud Attacks with Forensic Acquisition & Investigation

Darktrace / Forensic Acquisition & Investigation™ is the industry’s first truly automated forensic solution purpose-built for the cloud. This blog will demonstrate how an investigation can be carried out against a compromised cloud server in minutes, rather than hours or days.

The compromised server investigated in this case originates from Darktrace’s Cloudypots system, a global honeypot network designed to observe adversary activity in real time across a wide range of cloud services. Whenever an attacker successfully compromises one of these honeypots, a forensic copy of the virtual server's disk is preserved for later analysis. Using Forensic Acquisition & Investigation, analysts can then investigate further and obtain detailed insights into the compromise including complete attacker timelines and root cause analysis.

Forensic Acquisition & Investigation supports importing artifacts from a variety of sources, including EC2 instances, ECS, S3 buckets, and more. The Cloudypots system produces a raw disk image whenever an attack is detected and stores it in an S3 bucket. This allows the image to be directly imported into Forensic Acquisition & Investigation using the S3 bucket import option.

As Forensic Acquisition & Investigation runs cloud-natively, no additional configuration is required to add a specific S3 bucket. Analysts can browse and acquire forensic assets from any bucket that the configured IAM role is permitted to access. Operators can also add additional IAM credentials, including those from other cloud providers, to extend access across multiple cloud accounts and environments.

Figure 1: Forensic Acquisition & Investigation import screen.

Forensic Acquisition & Investigation then retrieves a copy of the file and automatically begins running the analysis pipeline on the artifact. This pipeline performs a full forensic analysis of the disk and builds a timeline of the activity that took place on the compromised asset. By leveraging Forensic Acquisition & Investigation’s cloud-native analysis system, this process condenses hour of manual work into just minutes.

Successful import of a forensic artifact and initiation of the analysis pipeline.
Figure 2: Successful import of a forensic artifact and initiation of the analysis pipeline.

Once processing is complete, the preserved artifact is visible in the Evidence tab, along with a summary of key information obtained during analysis, such as the compromised asset’s hostname, operating system, cloud provider, and key event count.

The Evidence overview showing the acquired disk image.
Figure 3: The Evidence overview showing the acquired disk image.

Clicking on the “Key events” field in the listing opens the timeline view, automatically filtered to show system- generated alarms.

The timeline provides a chronological record of every event that occurred on the system, derived from multiple sources, including:

  • Parsed log files such as the systemd journal, audit logs, application specific logs, and others.
  • Parsed history files such as .bash_history, allowing executed commands to be shown on the timeline.
  • File-specific events, such as files being created, accessed, modified, or executables being run, etc.

This approach allows timestamped information and events from multiple sources to be aggregated and parsed into a single, concise view, greatly simplifying the data review process.

Alarms are created for specific timeline events that match either a built-in system rule, curated by Darktrace’s Threat Research team or an operator-defined created at the project level. These alarms help quickly filter out noise and highlight on events of interest, such as the creation of a file containing known malware, access to sensitive files like Amazon Web Service (AWS) credentials, suspicious arguments or commands, and more.

 The timeline view filtered to alarm_severity: “1” OR alarm_severity: “3”, showing only events that matched an alarm rule.
Figure 4: The timeline view filtered to alarm_severity: “1” OR alarm_severity: “3”, showing only events that matched an alarm rule.

In this case, several alarms were generated for suspicious Base64 arguments being passed to Selenium. Examining the event data, it appears the attacker spawned a Selenium Grid session with the following payload:

"request.payload": "[Capabilities {browserName: chrome, goog:chromeOptions: {args: [-cimport base64;exec(base64...], binary: /usr/bin/python3, extensions: []}, pageLoadStrategy: normal}]"

This is a common attack vector for Selenium Grid. The chromeOptions object is intended to specify arguments for how Google Chrome should be launched; however, in this case the attacker has abused the binary field to execute the Python3 binary instead of Chrome. Combined with the option to specify command-line arguments, the attacker can use Python3’s -c option to execute arbitrary Python code, in this instance, decoding and executing a Base64 payload.

Selenium’s logs truncate the Arguments field automatically, so an alternate method is required to retrieve the full payload. To do this, the search bar can be used to find all events that occurred around the same time as this flagged event.

Pivoting off the previous event by filtering the timeline to events within the same window using timestamp: [“2026-02-18T09:09:00Z” TO “2026-02-18T09:12:00Z”].
Figure 5: Pivoting off the previous event by filtering the timeline to events within the same window using timestamp: [“2026-02-18T09:09:00Z” TO “2026-02-18T09:12:00Z”].

Scrolling through the search results, an entry from Java’s systemd journal can be identified. This log contains the full, unaltered payload. GCHQ’s CyberChef can then be used to decode the Base64 data into the attacker’s script, which will ultimately be executed.[NJ9]

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About the author
Nathaniel Bill
Malware Research Engineer
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