How Autonomous Response AI is Winning Automated Extortion
Darktrace, creator of the first enterprise-grade autonomous response technology, leverages AI algorithms to stop malware in its tracks. Learn more here!
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Justin Fier
SVP, Red Team Operations
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19
Jun 2019
Just threat detection is not enough
At a time when automated cyber-attacks execute at machine speed, the reality is that merely detecting these attacks is no longer sufficient to stop them before the damage is done. According to the Ponemon Institute’s oft-cited study on the topic, US companies take an average of 206 days to identify a data breach. And even when security teams discover a potential compromise the moment it begins, human professionals are fundamentally overmatched by malicious code that can encrypt or exfiltrate data in under a minute.
In this era of fast-acting threats, the only way forward is to fight code with code, to pit algorithm against algorithm, and to counter machine-speed attacks with machine-speed defenses. Darktrace, creator of the first enterprise-grade autonomous response technology, leverages AI algorithms to stop malware in its tracks, allowing incident responders to investigate and take action at their own pace. And critically, Darktrace safeguards the digital estate day and night, weekend and holiday, because cyber-criminals don’t wait until business hours to strike.
Examined below are three sophisticated attacks that Darktrace neutralized on behalf of security teams that were either out of office or unable to react in time. Collectively, they demonstrate that the future of autonomous cyber defense has already arrived.
Automated extortion, absent security team
The quintessential example of a cyber-threat too rapid for human professionals to parry, ransomware has become a top-of-mind concern for organizations around the world. In fact, previous research has found that approximately 70% of companies simply hand over the ransom upon getting hit, regardless of the cost. However, Darktrace's Autonomous Response prevents ransomware from spreading by confining users and devices to their typical ‘patterns of life’. Rooted in a constantly refined understanding of ‘self’ versus ‘not self’, Darktrace AI surgically intervenes to shut off just the anomalous activity, while still allowing business operations to continue uninterrupted.
At 7:05 pm on a Friday, an employee at a large telecommunications firm accessed his personal email from a corporate smartphone and was tricked into downloading a malicious file that contained ransomware. Seconds later, the device began connecting to an external server on the Tor network — executing the attack just after the company’s security team had left the office for the weekend.
Darktrace AI, meanwhile, responded nine seconds after encryption began, raising a prioritized alert that called for immediate action. As the behavior persisted over the next few seconds, Darktrace activated AI-enabled autonomous response, which interrupted all attempts to write encrypted files before the ransomware spread across the telecom’s network. Critically, the autonomous response technology was on guard, even when the security team couldn’t be.
Darktrace anticipates the alphabet
Nearly 95% of all successful cyber-attacks begin with a phishing email, which dupe employees into breaching their organizations before the security team realizes that anything is wrong. Even more difficult to catch are personalized “spear phishing” emails that use reconnaissance gathered from either social media or physical surveillance to impersonate trusted colleagues. Thwarting an advanced spear phishing campaign requires understanding normal behavior for each user well enough to flag subtly suspicious emails, as well as the ability to autonomously disable their malicious links — a combination that only Darktrace AI has achieved.
On the network of a major US city, a sophisticated spear phishing campaign managed to bypass the city’s native email controls. The attackers, who had obtained the city’s address book, were emailing recipients alphabetically, from “A” to “Z,” with ostensibly harmless emails that contained a malicious payload. Despite the well-disguised nature of this attack, Darktrace immediately flagged the domain linked in the emails as abnormal for the city’s employees, an action only possible with the evolving understanding of ‘self’ that Darktrace AI learns.
Darktrace's Autonomouse Response was deployed in ‘Passive Mode’ at the time, a trust-building setting that restricts the AI to communicating what it would have done in response to the threat rather than actually interceding. Interestingly enough, however, this nuance served to demonstrate the technology’s ability to stop attacks that conventional tools miss. Whereas Darktrace detected the campaign at the letter “A,” the city’s array of legacy tools finally woke up to the threat at “R.” In ‘Active Mode’, Darktrace would have neutralized the attack before it reached a single user.
Serious threat at amusement park
Data exfiltration is among the most common objectives of cyber-criminals today, as stolen personal information and credentials can be sold on the Dark Web, used to commit identity theft, or leveraged to move laterally within a victim’s network. At a North American amusement park, an advanced attacker targeted an IoT device — a physical locker designed to store personal belongings — in an attempt to exfiltrate such data. As part of its default setting, the ‘smart’ locker regularly established contact with the supplier’s third-party online platform, a process that the attackers hijacked to compromise the device.
Once infiltrated, the locker started to transfer more than a gigabyte of unencrypted data across the network to a rare external site. The connections, which likely included identifying details and sensitive credentials, had the potential to be transmitted over the internet entirely unprotected — allowing the attackers to intercept the connections and use the information to breach the company’s network perimeter.
Due to the severity of the threat, Darktrace determined that an autonomous response was required. Within seconds, Darktrace AI took action by intelligently blocking all outgoing connections from the compromised locker. In doing so, it gave ample time for the security team to remove the smart locker from the internet — before any sensitive company or consumer data could be exfiltrated.
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Hola VPN Abuse: From Proxy Traffic to Malware and Cryptomining
Introduction
In enterprise environments, non-compliant software traffic can introduce unexpected exposure by creating unmanaged paths for outbound connectivity. Hola VPN is a notable example because of its peer-to-peer design, which can effectively turn user devices into routing or exit nodes for other parties’ traffic, shifting the risk profile from that of a traditional virtual private network (VPN) to something closer to a distributed proxy.
As a result, the appearance of Hola-related activity, whether from prior installation or unintended background connections, should be treated with caution. Such activity may provide a foothold for malicious behavior, including lateral movement or command-and-control communication.
This blog explores how Hola-associated activity appeared as part of broader patterns of suspicious behavior observed across the Darktrace customer base.
The campaign
In February and March 2026, Darktrace observed similar anomalous activity across multiple customer environments, with affected devices showing consistent behavioral patterns. These included connections to multiple *.hola[.]org endpoints using Hola-related user agents, suggesting interaction with Hola infrastructure rather than isolated or incidental traffic.
Following these connections, affected customer environments showed downloads of suspicious executable files from rare external endpoints 188.241.219[.]55 and 184.241.218[.]111. Both endpoints have been flagged as potentially malicious by open-source intelligence (OSINT) [1][2].
These downloads were conducted using consistent user agents across impacted customers, specifically ‘Hola svc_js_win32/1.249.408’ and ‘Hola svc_js_win32/1.251.389’, suggesting a possible association with Hola-related activity.
Notably, this pattern aligns with recent reporting that, in some cases, Hola distributed an undeclared executable component, me[.]exe, which was later assessed to be a likely Monero-mining binary introduced via a compromised delivery pipeline [3].
Case Study 1
Darktrace first observed a new device on January 19, 2026, within a customer environment based in the Europe, Middle East, and Africa (EMEA) region. On the same day it appeared on the network, the device communicated with multiple pieces of Hola VPN-linked infrastructure before downloading a binary from a hola[.]org subdomain.
Figure 1: Cyber AI Analyst investigation highlighting Hola VPN service activity potentially associated with subsequent HTTP command-and-control (C2) connections.
Subsequent Darktrace telemetry revealed a recurring pattern of activity from the day the device was first observed through to March 4, 2026. During this period, the device repeatedly issued HTTP GET requests to the URI /bwfile?size=1048576, each returning a 200 OK response, indicating successful file retrieval.
This behavior was accompanied by a POST request to /bwfile, followed by an additional GET request for a significantly larger file at /bwfile?size=26214400, suggesting a deliberate and structured file transfer pattern.
Notably, the binary download activity was not tied to a single static host. Instead, it was observed across multiple URLs that changed over time while remaining within the same hola[.]org domain. This pattern suggests the use of rotating or distributed delivery infrastructure rather than a fixed endpoint.
Figure 2: Variation in URLs over time within the same hola[.]org domain, indicating the use of dynamically changing endpoints.
Across these events, the activity was consistently associated with the user agent Hola svc_js_win32/1.249.408, further linking the traffic to Hola-related service components. Amid these persistent and unusual connections, on February 22, Darktrace observed the device connecting to 188.241.219[.]55/proxy-peer-windows-amd64[.]exe, resulting in the download of an executable file.
Figure 3: File transfer event showing the download of an executable from the rare external endpoint 188.241.219[.]55.
Based on its file hash, the downloaded file was assessed as a likely Trojan downloader [4], with import hash (imphash) values showing similarities to samples linked to Vidar, Rhadamanthys, and Stealc according to OSINT [5]. Overall, this sequence of activity suggests that Hola-related connectivity may have been leveraged as part of a broader malware delivery chain.
Darktrace’s Autonomous Response
Due to the highly unusual activity observed, Darktrace Autonomous Response was triggered by the device’s behavior. However, as the customer deployment was configured in “Human Confirmation” mode, manual approval was required before any action could be taken.
Had the deployment been set to “Fully Autonomous” mode, Darktrace would have automatically:
Blocked connections to the associated ports and external endpoints
Prevented all outgoing network connections from the device
Enforced the device’s established ‘pattern of life’, allowing normal activity to continue while restricting any anomalous behavior
Figure 4: Example of a Darktrace Autonomous Response model highlighting the action that would have been taken, demonstrating how the system identifies anomalous behavior and applies targeted containment measures to restrict suspicious network activity.
Case Study 2
While the first case focused on anomalous activity from a newly observed device, Darktrace also identified cases in which devices had already been communicating with Hola-related endpoints prior to the suspected campaign. This may suggest pre-existing Hola usage within the environment, potentially increasing exposure and creating an avenue for subsequent suspicious activity.
One case involved three devices within a customer network based in the Americas (AMS). In this instance, a different payload was identified: me[.]exe, a potentially malicious cryptocurrency miner also referred to as HolaMonitorService[.]exe [6][7]. The downloads were observed from infrastructure similar to that seen in Case 1, including an IP address within the same 188.241.0.0/16 subnet.
Connections to *.hola[.]org, alongside the use of potential Hola-related user agents consistent with those in Case 1, were also identified, further suggesting a link between the observed activity and Hola-associated infrastructure.
Darktrace observed activity indicative of unusual VPN usage on the first affected device on February 2, followed by telemetry suggesting potential Tor usage. This was later followed by the download of me[.]exe on March 10 from 188.241.218[.]111. Notably, this device was the earliest among the three within the deployment to exhibit the presence of the suspicious executable.
Figure 5: Cyber AI Analyst detection highlighting the download of a suspicious executable from a similar external endpoint in a separate deployment.
On March 5, 2026, the second affected device exhibited a slightly different progression, initiating connections to http-test1[.]hola[.]org using the user agent ‘hola_get’. This activity was followed by the download of me[.]exe from the same endpoint on March 13, consistent with the broader pattern of Hola-related downloads observed across the environment.
Figure 6: Example of Hola VPN-related connectivity observed on the network prior to the suspected campaign, indicating pre-existing usage that may have contributed to subsequent activity.
The final affected device within this customer’s network demonstrated a more limited but related pattern, also downloading me[.]exe on March 17 using the same ‘hola_get’ user agent.
While the earlier Hola VPN usage observed across the deployment may not have been directly related to the suspected malware campaign, it may nonetheless have contributed to reduced visibility. The presence of pre-existing Hola-related traffic could have obscured malicious activity, making it more difficult to distinguish legitimate usage from attacker-driven behavior and, in turn, hindering the timely identification of the emerging compromise.
Darktrace’s Autonomous Response
For this deployment, the customer had their Autonomous Response capability configured in “Fully Autonomous” mode, allowing Darktrace to take action without human intervention. As a result, the system was able to autonomously disrupt the activity as soon as relevant events were identified through model detections.
Figure 7: Darktrace Autonomous Response actions taken against suspicious activity linked to Hola VPN.
Suspected cryptomining activity
As previously noted, some of the observed executable payloads appear to be linked to cryptomining malware. Across a subset of affected customer environments, this assessment was further supported by subsequent device activity consistent with Monero mining. Affected devices established follow-on connections to multiple external endpoints aligned with known mining infrastructure, indicating post-download execution.
Considering the broader sequence of activity, this pattern may point to a wider form of abuse in which legitimate VPN-related traffic is used to mask or facilitate malicious behavior following compromise.
On several devices, the download of executable files, including a newly observed peer[.]exe, was followed by alerts indicative of cryptocurrency mining activity. Mining-related credentials such as ‘x’ were observed using the Minergate protocol to communicate with endpoints within the 89.125.255.0/24 subnet and 188.241.218[.]111, the same endpoint involved in earlier download activity. Additional credentials appeared to reflect device-specific CPU identifiers, for example ‘12th Gen Intel(R) Core (TM) i5-1235U’.
Observed mining methods included login, submit, and job, consistent with active participation in a pool-based mining workflow rather than passive or incidental contact. The login method indicates that the host authenticated to the mining service as a worker, job reflects the assignment of computational tasks, and submit shows completed work being returned to the pool [8]. This sequence suggests that affected devices were actively contributing processing resources as part of an unauthorized distributed mining operation.
The presence of unauthorized cryptominers can lead to degraded system performance and reduced device stability. Beyond the immediate resource impact, such activity often serves as an indicator of a broader compromise rather than an isolated issue. This may increase the risk of further malware deployment, persistence mechanisms, and lateral movement, particularly in environments where the initial intrusion has not been fully contained.
Conclusion
Across affected environments, detections such as unusual VPN usage, connections to Hola infrastructure, anomalous HTTP activity, suspicious file downloads, and subsequent cryptomining behavior were linked into a single, evolving incident narrative. This aggregation provided a clearer view of attack progression, enabling security teams to understand not just isolated alerts, but the full sequence of compromise from initial contact through to post-exploitation.
Ultimately, these activities show that the risk posed by non-compliant software such as Hola VPN can extend far beyond simple policy violations. What began as traffic to Hola-related infrastructure was, in multiple cases, followed by behavior suggesting deliberate misuse, including suspicious executable downloads using Hola-related user agents and, in some instances, evidence of active cryptomining. These were not isolated anomalies, but elements of a broader pattern in which seemingly benign proxy or VPN-related communications may have created a pathway for malicious delivery and unauthorized resource exploitation.
The significance of this activity lies not only in the downloads or mining, but in what it reveals about an attacker’s ability to blend malicious operations into traffic associated with software that may already have a foothold in the environment. When unapproved software operates within an enterprise, it can reduce visibility, blur the distinction between legitimate and malicious traffic, and create opportunities to extend compromise in ways that are persistent and difficult to detect. Darktrace’s anomaly-based approach enables these behavioral distinctions to be identified, regardless of whether the device is new or long established within the network.
Credit to Min Kim (Associate Principal Analyst), Priya Thapa (Senior Cyber Analyst) Edited by Ryan Traill (Content Manager)
![Variation in URLs over time within the same hola[.]org domain, indicating the use of dynamically changing endpoints.](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/6a304bdeff111215c0436931_Screenshot%202026-06-15%20at%2012.00.43%E2%80%AFPM.png)
![File transfer event showing the download of an executable from the rare external endpoint 188.241.219[.]55.](https://cdn.prod.website-files.com/626ff4d25aca2edf4325ff97/6a304c2468d20aeff16a2721_Screenshot%202026-06-15%20at%2012.01.53%E2%80%AFPM.png)
